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Senior Product Support Specialist Jobs

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Explore current senior product support specialist jobs. Use filters to narrow by work mode, employment type, experience and date posted.

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Pnc
📍 State College
19 days ago

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Senior Personal Banker within PNC's Retail Banking organization, you will be based in State College, PA for the State College /Westmoreland Region. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Acquires and deepens the branch customer base through a variety of proactive sales and service activities. Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing. Collaborates with ecosystem partners to grow customer's share of wallet. Acts as a PNC ambassador; positions

customer service
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Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As a Senior Global Talent Partner, you will have the opportunity to support multiple worldwide functions and work directly with senior leaders and Global People and Business Partners to develop and execute a talent strategy and programming to support talent management, leader and team member development and succession planning. In this role, you are positioned to improve the efficiency and impact of our talent related people programs at Micron by employing AI. Responsibilities: Translate business strategy into forward-looking talent and development plans that meet current and future organizational needs. Build trusted, influential partnerships with Sr. Director–SVP leaders and global people/business partners. Strengthen workforce capability by empowering employees with tools, ownership, and career development pathways. Apply thought leadership, innovation, and market trends to design solutions that address complex business challenges. Serve as a real-time feedback loop, interpreting evolving business needs and influencing talent management strategy. Provide expert consultation on leadership development and talent strategies to leaders and HR partners. Drive talent planning and mobility through scalable, AI-enabled practices that improve outcomes and career growth. Lead coordinated talent solutions using behavioral change, project management, and cross-functional collaboration to continuously improve lear

aiproject managementrecruitment
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Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Job Summary Provide chemical and gas construction engineering support for semiconductor facility projects across the U.S. and Asia, covering the full project lifecycle from design through commissioning and handover. This role ensures projects are delivered safely, on time, within budget, and to required quality standards, while supporting global consistency, safety, and operational excellence. Main Responsibilities Lead chemical and gas construction engineering across project lifecycle (design, construction, commissioning, and handover) Drive delivery of large-scale fab projects in alignment with scope, schedule, cost, and quality requirements Review and validate chemical and specialty gas system designs to ensure compliance with standards, codes, and safety requirements Provide technical engineering support to resolve construction, installation, and design issues Monitor construction progress and ensure timely resolution of technical challenges Support development of project cost estimates, schedules, and business justifications Coordinate consultants and contractors to ensure effective and safe project execution Other Responsibilities Collaborate with cross-functional

artificial intelligenceaiprocurement
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Roblox
📍 San Mateo• $196.8K – $243.3K/yr
19 days ago

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Who We Are: Roblox is reimagining the way people come together to connect, create, and express themselves. To support our massive scale, we are powered by thousands of microservices. The Application Networking team connects and secures these services, building ingress gateways, managing the service mesh, and enabling seamless communication across Roblox’s hybrid on-prem and cloud infrastructure. We are executing on Cloud Bursting, a strategic initiative to enable Roblox’s core services to transparently burst from on-prem data centers to the cloud, allowing us to handle historical peak concurrent players and survive regional failures. You will join our Service Mesh team to build the networking fabric that makes this possible. You Will: Design and build the service mesh infrastructure that enables communication across Roblox’s hybrid Kubernetes and Nomad environments, supporting billions of daily requests. Drive the integration of service mesh with Kubernetes, ensuring reliable sidecar injection, mTLS, traffic policies, and observability for production workloads. Build the networking foundation for Cloud Bursting, enabling Roblox’s top services to transparently burst from on-prem data

kubernetesc++
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Cloudflare
📍 Hybrid• Hybrid• $161K – $221K/yr
19 days ago

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Austin Texas, New York, San Francisco About the Team The Strategy organization operates as a high-velocity engine at the intersection of business, technology, and go-to-market execution, driving enterprise growth, global expansion, market innovation, and strategic execution. Our multi-disciplinary team spans seven core strategic pillars: Network & Infrastructure Strategy, Industry Solutions, Strategic Partnerships, International

aifinance
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TN
20 days ago

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. About the Role The New York Times Company is looking for an experienced security leader to serve in a key leadership and operational role. You will lead the ongoing transition toward a unified global corporate security operation, directly managing a team of in-house and contract security professionals and working with senior executives and operational leads across the company. This is a high impact leadership role, and you will be measured by your ability to build a cohesive physical security architecture, improve how our colleagues work together, and ensure our corporate security program supports the company's growth. Responsibilities: You will lead Corporate Security programs, by: Design and implement a global security operations architecture:Scale operations across staff and offices in New York City, elsewhere in the U.S. and in 8 international offices and 33 international bureaus, ensuring consistent service delivery and operational resilience.Establish and maintain global governance frameworks to provide an application of corporate security standards across all offices, bureaus and regions, serving as the final point of escalation for operational policy decisions. Lead and develop a high-performing, globally distributed team:Ensure clear accountability, ownership and streamlined cross-functional support for internal clients.Developing a culture of professionalism, excellence, and innovation on your team by assessing, training, evaluatin

aiproject management
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Cloudflare
📍 Hybrid• Hybrid• $204K – $321K/yr
20 days ago

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: New York City About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. I

javascriptpythongraphql
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Zoox
📍 Foster City• Full-time• Hybrid• $165K – $199K/yr
20 days ago

Zoox is seeking an experienced Senior Program Manager to join our People Experience (PEx) team, serving as PEx PMO's strategic partner to our Talent Acquisition organization. This role owns the planning, reporting, and vendor infrastructure that lets Talent hire efficiently and confidently at scale — from hiring capacity models to executive reporting to our large-scale industry conference presence. We're looking for someone with strong program management skills and real Talent Acquisition operations experience who can build the systems Talent leadership relies on to make good decisions. As PEx's needs evolve, this person will also be expected to take on new projects and departments beyond Talent. Responsibilities Program & Project Leadership: Lead Talent Operations initiatives end-to-end — including the Referral Rewards Program, requisition administration, process improvement efforts, and tooling rollouts. Strategic Translation & Execution: Own enterprise Hiring Goals capacity planning methodology, translating business growth targets into concrete hiring plans in partnership with Talent leadership and HRIS. Event & Conference Operations: Own end-to-end planning and execution for large-scale industry conferences (e.g., CVPR), including budget, vendor management, and operational logistics — plus lighter-touch support for smaller industry events. Interviewing & Enablement Support: Provide light-touch support for interview standardization (playbooks, calibration) and Talent enablement initiatives (onboarding curriculum, SOPs) as needed. Stakeholder Engagement & Cross-Functional Alignment: Serve as the primary point of contact between PEx PMO and the

ailogistics
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Ramp
📍 New York• Full-time• Remote• $79K – $154K/yr
20 days ago

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Ramp needs a highly organized operator to make immigration and mobility work feel clear, responsive, and scalable. This role will spend roughly half its time coordinating active cases and employee communications in tandem with an external counsel program with embedded services, and half building the workflows, dashboards, AI tools, and operational infrastructure that reduce manual work. The Associate will operate within established policies, escalate legal or non-standard issues promptly, and streamline operations for scale. What You'll Do Case coordination and employee service (~50%) Coordinate active immigration, work-authorization, relocation, and business-travel cases with employees, external counsel, vendors, and internal partners. Maintain accurate case trackers, deadlines, required documents, status updates, and handoffs from intake through completion. Give employees timely, compassionate, plain-language process updates; route legal questions, pathway decisions, and exceptions to counsel or the Lead. Surface cases at risk early

REMOTEaifinance
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OpenAI
📍 San Francisco• Full-time• Remote• $216K – $240K/yr
20 days ago

About the Team OpenAI’s Procurement team makes working with the world easy, fast, and safe. We connect supplier readiness, purchasing, invoicing, and payment so teams can move with confidence as OpenAI scales. Accounts Payable and Supplier Master Data Operations provide the trusted data, dependable execution, and financial discipline behind that experience. About the Role OpenAI’s compute infrastructure depends on controlled execution of significant supplier spend. As Senior Manager, Accounts Payable — Compute, you will own payment readiness and material exceptions across large-value, business-critical obligations. Complex agreements evolve through amendments to pricing, capacity, service credits, billing mechanics, legal entities, and payment schedules. You will translate approved obligations into accurate, timely payments while navigating supplier disputes, late approvals, close deadlines, and cross-system dependencies. We’re looking for a hands-on technical and operational leader who can interpret complex payment terms, reconcile financial data, diagnose system failures, and build scalable workflows. Coordinating across multiple Compute Finance and Accounting teams is a core responsibility: you will establish decision owners, align deadlines, and move interdependent work forward in parallel. You will set the compute AP operating plan and lead delivery with Procurement, Treasury, Tax, Finance Systems, and existing processing teams, with measurable improvements in controls, service, and capacity. Location: This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own the compute invoice-to-payment operating plan, prioritize material exceptions, and lead supplier escalations across complex, high-value obligations and tight payment deadlines. Interpret executed contracts and approved amendments affecting pricing, capacity, credits, billing mechanics, e

REMOTEartificial intelligenceaiaccounting
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R
20 days ago

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: Fluency in either Spanish or Portuguese required; proficiency in both is a strong plus. As a Senior Field Marketing Specialist, you will be responsible for planning, executing, and optimizing regional field marketing initiatives and ABM campaigns for your territory. You'll collaborate closely with sales, marketing, and partner teams to design high-impact programs that engage target accounts, accelerate the sales cycle, and build Ripple Treasury's presence in key markets. This role is both strategic and hands-on, requiring creativity, strong analytical skills, and a passion for delivering results. You'll own your regional budget to host intimate executive experiences, manage our presence at industry events, execute targeted campaigns that drive measurable pipeline growth, and design creative engagement strategies that break through the noise with high-value prospects. WHAT YOU’LL DO: Field Marketing Strategy and Execution Develop and execute a North American regional field marketing strategy aligned with global marketing objectives and sales goals Plan, manage, and host regional events, including executive dinners, roundtables, workshops, and webinars to engage prospects and customers Build and execute targeted campaigns to drive awareness, engagement, and pipeline growth in your territory Own and manage regional marketing budget to maximize ROI

aisalesforceproject management
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Verkada
📍 San Mateo• $150K – $185K/yr
20 days ago

Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it. You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries. About the Role As a Senior Technical Recruiter, you will partner closely with Software Engineering leaders to source, recruit, and close talented engineers across Verkada. You’ll own full-cycle recruiting for engineering roles, build targeted talent pipelines, and advise hiring teams on candidate profiles and recruiting strategy. Verkada is a fast-growing technology company, and this role is an opportunity to have a meaningful impact on how we build and scale our Engineering organization. What You'll Do Own the full-cycle recruiting process for Software Engineering roles, including sourcing, screening, process management, and closing Partner closely with Software Engineering leaders and hiring managers to understand hiring needs, define candidate profiles, and develop recruiting strategies Build and maintain strong pipelines through proactive sour

aiwarehouse
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