Senior Service Analyst Jobs

Who we are Artefact is a new generation of a data service provider, specialising in data consulting and data-driven digital marketing, dedicated to transforming data into business impact across the entire value chain of organisations. We are proud to say we’re enjoying skyrocketing growth. Our broad range of data-driven solutions in data consulting and digital marketing are designed to meet our clients’ specific needs, always conceived with a business-centric approach and delivered with tangible results. Our data-driven services are built upon the deep AI expertise we’ve acquired with our 1000+ client base around the globe. We have 1000 employees across 20 offices who are focused on accelerating digital transformation. Thanks to a unique mix of company assets: State of the art data technologies, lean AI agile methodologies for fast delivery, and cohesive teams of the finest business consultants, data analysts, data scientists, data engineers, and digital experts, all dedicated to bringing extra value to every client. What you will be doing: Key responsibilities As a Manager Data Scientist, your role will encompass: Leading and conducting ambitious projects in the transformation of clients through data Having a contributor role in raising the level of competencies of the data science team Harnessing the expertise from the other Divisions (Activation, Creativity, and Strategy) to provide comprehensive services to your clients Developing privileged relationships with our clients, using your technical abilities to assist in the transformation of their marketing department You’ll also participate in international projects. Business travel is something you enjoy! Among your responsibilities as Senior Data Scientist, you will be responsible for: Leading data projects Managing the resources on your projects to ensure challenges and skills are well match Securing delivery on your projects Communicating the successes of your projects among the company Working closely wi

Who we are Artefact is a new generation of a data service provider, specialising in data consulting and data-driven digital marketing, dedicated to transforming data into business impact across the entire value chain of organisations. We are proud to say we’re enjoying skyrocketing growth. Our broad range of data-driven solutions in data consulting and digital marketing are designed to meet our clients’ specific needs, always conceived with a business-centric approach and delivered with tangible results. Our data-driven services are built upon the deep AI expertise we’ve acquired with our 1000+ client base around the globe. We have 1000 employees across 20 offices who are focused on accelerating digital transformation. Thanks to a unique mix of company assets: State of the art data technologies, lean AI agile methodologies for fast delivery, and cohesive teams of the finest business consultants, data analysts, data scientists, data engineers, and digital experts, all dedicated to bringing extra value to every client. What you will be doing: Key responsibilities As a Junior Data Scientist, your role will encompass: Leading and conducting ambitious projects in the transformation of clients through data Having a contributor role in raising the level of competencies of the data science team Harnessing the expertise from the other Divisions (Activation, Creativity, and Strategy) to provide comprehensive services to your clients Developing privileged relationships with our clients, using your technical abilities to assist in the transformation of their marketing department You’ll also participate in international projects. Business travel is something you enjoy! Among your responsibilities as Senior Data Scientist, you will be responsible for: Leading data projects Managing the resources on your projects to ensure challenges and skills are well match Securing delivery on your projects Communicating the successes of your projects among the company Working closely wit

Job Title: Product Owner Location : Bangalore, Hyd & Chennai About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. MAKE AN IMPACT Job Description - 10+ years of experience in banking, payments, fintech or financial services, with substantial experience as a Product Owner, Senior Business Analyst or Product Manager. Strong domain knowledge in fraud prevention and/or financial crime, with practical exposure to one or more of payment fraud, scams, account takeover, AML transaction monitoring, sanctions, KYC/CDD/EDD or investigations. Demonstrated ownership of a product roadmap and backlog from discovery through implementation and optimisation. Strong requirements analysis, process mapping, user-story development and

Who are we? Artefact is a new generation of a data service provider, specialised in data consulting and data-driven digital marketing. Our purpose? Ev ery day we boost our clients’ data transformation into business impact across the entire value chain of organisations. Our strength? Our data services stand on a double expertise: the combination of Artificial Intelligence and the business prowess acquired from our customers around the world, such as AccorHotels, Orange, Carrefour, Engie, Samsung, L'Oréal, Nissan... Artefact’s success comes from a unique mix of company assets: cutting-edge data technologies, agile methodologies for fast delivery, cohesive teams assembling the finest business consultants, data analysts, data scientists, data engineers, and digital marketing experts. Artefact is : 13 offices in Paris, London, Shanghai, Dubai... 900 employees 4 practices: Data Consulting, Data Marketing, Activation and Creation What you will be doing: Key responsibilities As a Data Director, your role will encompass: Strategic Leadership and Management Lead and expand the data science team, ensuring alignment with the company's strategic objectives. Develop and oversee the execution of ambitious data transformation projects, ensuring they meet client needs and business goals. Drive collaboration across different divisions—such as Activation, Creativity, and Strategy—to deliver comprehensive, integrated solutions that enhance client satisfaction and service delivery. Client Engagement and Relationship Management Build and maintain senior-level relationships with clients, becoming a trusted advisor for their data strategy and transformation efforts. Regularly present insights and strategic recommendations to clients and internal stakeholders, showcasing the value and impact of data-driven decision-making. Operational Excellence and Innovation Ensure the successful delivery of data projects, setting high standards for timeliness and quality.

SIXGEN’s mission is to deliver agile, mission-ready cybersecurity solutions that empower government and critical infrastructure organizations to stay ahead of advanced cyber threats. We combine innovation, deep expertise, and cutting-edge capabilities to uncover vulnerabilities, protect vital systems, and ensure operational superiority in an ever-evolving digital landscape. POSITION OVERVIEW Position: AI/ML Engineer Job Type: Full Time Location: Columbia, MD Clearance Requirement: TS/SCI, CI Poly Salary : Senior $215, SME $240K WHAT YOU’LL DO SIXGEN is actively seeking candidates to be part of a team that supports the United States Cyber Command (USCC). Our team is standing up USCYBERCOM’s AI Enterprise capability — the central hub that mission teams turn to when they want to move an AI solution from prototype to a secure, governed, enterprise-scale service. As a AI/ML Engineer on this team, you will design and integrate the models, agents, and AI workflows that run on that platform, with significant, visible impact on the mission of the USCC. What You'll Be Doing: Provide embedded operations support, capability integration, and rapid prototyping for AI/ML-enabled tools in support of our customer. Design and integrate LLM/agent orchestration workflows using agentic frameworks such as LangGraph, Agno, and the NVIDIA NeMo Agent Toolkit. Tune model gateway routing logic to select, evaluate, and optimize across multiple frontier and open-weight models for cost, performance, and mission fit. Develop and integrate RAG pipelines, vector databases, and memory services to give agents access to mission knowledge and context. Implement MCP (Model Context Protocol)-based tool-broker integrations so agents can safely and securely access enterprise tools and data. Evaluate, benchmark, and tune models and agent behaviors; build automated evaluation pipelines to track quality, safety, and performance over time. Partner with data scientists and mission analysts to

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. *Open to fully remote anywhere in the U.S. or hybrid work location for this role* Position Summary The Senior Analyst, Account Management is responsible for the day-to-day management and support of Meritain's Alternative Health & Advocacy Solutions partner portfolio, including navigation, advocacy, and point solution vendors. This role serves as a primary operational contact for assigned partners and internal stakeholders, driving service excellence, issue resolution, partner accountability, and ongoing relationship management. The individual will partner closely with Account Executives, sales leadership, client management teams, implementation teams, and operational stakeholders to support partner performance, facilitate cross-functional collaboration, and execute strategic initiatives that improve client, member, and partner experience. Responsibilities include monitoring operational performance, coordinating issue remediation, supporting implementations and escalations, maintaining governance processes, identifying opportunities for improvement, and contributing to sales enablement and growth initiatives. The ideal candidate demonstrates strong relationship management skills, operational acumen, project coordination capabilities, and the ability to navigate complex stakeholder environments while supporting innovative healthcare solutions. Required Q

ABOUT US Capco is a global technology and management consultancy specializing in driving digital transformation in the financial services and insurance industries. Capco is committed to providing clients with practical solutions. We offer a globally integrated service with offices in leading financial centers across the globe. We have the people, the vision, and the passion. We are growing through a significant growth journey, now is a very good time to join us as we expand geographically, increase headcount and disrupt the consulting market across APAC with entrepreneurial and agile thinking. We are: Experts in banking and payments, capital markets and wealth and asset management Deep knowledge in financial services offering, including e.g. Finance, Risk and Compliance, Financial Crime, Core Banking etc. Committed to growing our business and hiring the best talent to help us get there Focus on maintaining our nimble, agile and entrepreneurial culture ROLE RESPONSIBILITIES We are currently seeking multiple consultants and senior consultants to support and drive the growth of our Data practice, particularly in our Data governance and data management stream. This is an exciting opportunity to be a leader, in a growing team of data practitioners, where you will be initiating and implementing cutting-edge data & analytics programmes for top-tier Financial Services clients. This project is with a leading bank as a Business Analyst / Project Manager for Data governance and management project KEY RESPONSIBILITIES Implement and maintain data governance frameworks, policies, standards, and best practices across the organization. Drive data quality initiatives, including defining controls, monitoring KPIs, and coordinating issue remediation. Establish and support data ownership, stewardship, metadata management, and data lineage processes. Partner with business, technology, risk, and compliance stakeholders to ensure effective gover

For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities. For more information, visit www.sonicwall.com or follow us on X, LinkedIn , Facebook , and Instagram . About the Role We are looking for a hands-on Product Designer to join the Unified Management Portal desig n team and help shape the unified experience that powers our product portfolio. The Unified Management Portal consolidates SonicWall’s network, endpoint, email, and cloud security products into a single portal with shared SSO, navigation, and design system — a major product reset. This is a B2B, enterprise-grade product design role — not consumer. The designer will design for IT administrators, security analysts, network engineers, and managed service provider partners who manage security for organizations of every size, from SMBs to global enterprises. The work centers on density, configurability, scale, and operational reliability — not consumer-style minimalism or marketing surfaces. This is a builder’s role on a small, senior team. The designer will own design end to end for product areas with significant business impact, partner closely with Product and Engineering, and work in an AI-augmented design environment where Claude and other AI tools are part of the daily workflow. What You’ll Do Own end-to-end design for one or more Unified Management Portal product areas, from discovery and

The Data Architect plays a critical role in designing and building foundational data platforms that enable customers to move, organize, and analyze their business data at scale. In this position, you will partner with client team members to architect, implement, and deploy data warehouse solutions across multiple cloud platforms and customer organizations. This position requires deep expertise in medallion layer design, ELT implementation, semantic layer architecture and BI tool integration. You should be able to lead architecture discussions, guide technical execution, and mentor junior engineers. As a senior technical contributor, you will take ownership of complex data warehouse solutions, conduct technical discovery with customers, and ensure scalable, maintainable data architectures. You will act as a trusted technical advisor to both internal teams and customer stakeholders while driving best practices in data design, pipeline development, semantic layer modelling, and BI implementation. Responsibilities Design medallion layer data warehouse schemas (bronze, silver, gold) on Databricks, Redshift, Snowflake and/or BigQuery. Select and implement ELT tools to move data from source systems into the warehouse. You'll evaluate options, configure pipelines, and troubleshoot performance issues. Build and optimize semantic layers on top of the warehouse so analysts and business users can query data without writing SQL. Connect data warehouses to BI platforms (Tableau, Looker, Power BI, or similar) to enable self-service analytics and reporting. Translate business requirements into scalable technical integration architectures and implementation strategies. Facilitate discovery sessions and technical workshops with clients to understand system landscapes, integration requirements, and data flows. Own complex integration solutions from design through deployment, ensuring high performance, scalability, and maintainability. Advise on data governance, quality checks, and cos

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Waste & Error Certified Coding Manager is responsible for leading the Certified Coding Analyst and W&E Team Lead roles that conduct medical claim reviews and coding audits to identify billing errors, waste, abuse, fraud, and payment integrity opportunities. The Manager provides direct people leadership, establishes operational priorities, ensures consistent application of coding and billing requirements, and is accountable for team productivity, quality, service levels, compliance, and employee development. This role partners closely with the W&E team lead, who provides day-to-day technical guidance and subject matter support to the coding team. The Manager retains accountability for staffing, performance management, workload oversight, escalations, audit readiness, process improvement, and delivery of business outcomes. The position also represents the team in discussions with senior leadership, Medical Directors, Legal, Compliance, Analytics, Operations, and other Payment Integrity partners. Primary Responsibilities People Leadership & Team Development Lead, coach, and develop a team of Certified Coding Analysts and Senior Certified Coding Analysts. Establish clear role expectations, performance goals, productivity standards, quality requirements, and accountability measures. Conduct regular perfor

About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. MAKE AN IMPACT Role: GCP Data Engineer Job Summary: We are looking for an enthusiastic GCP Data Engineer to join our dynamic and growing project team. In this role, you will have the opportunity to develop your skills while contributing to large-scale data projects on Google Cloud Platform. You will work closely with senior engineers and data analysts to build and maintain robust data pipelines, helping to turn raw data into actionable insights. This is an excellent opportunity for a foundational career in data engineering within a supportive and collaborative environment. Key Responsibilities: · Develop, test, and maintain data pipelines and ETL/ELT processes using Python, SQL,

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. As Sr. Manager, Marketing Analytics, you'll be a senior individual contributor who transforms data into insights and drives decisions and strategy across our marketing channels. You'll own measurement and analytics for campaigns, partners, and field marketing—including attribution modeling, ROI optimization, and emerging AI capabilities—serving as the go-to analytics expert and thought partner for marketing leadership. What You'll Do Drive attribution modeling and full-funnel measurement across all marketing channels Translate data into actionable insights and recommendations for marketing leaders across the business Create forecasts and scenario models to inform annual budget planning and incremental asks Build and maintain self-service dashboards in Tableau for brand, demand gen, digital, and strategic events Partner cross-functionally with Field Analytics, Strategy & Planning, Marketing Leadership, and Data teams on performance narrative and QBRs Partner with the Marketing Data Operations team to maintain data quality across martech systems Implement AI/ML capabilities for predictive modeling and automated insights Design and support marketing experiments with rigorous testing and statistical validation Mentor and provide analytical guidance to junior analysts, and establish best practices for the broader analytics function Stay current with analytics tools and methods to drive competitive advantage What We're Looking For Experience: 8+

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Principal Software Engineer, Data Architecture Overview: Mastercard's Data & Analytics organization is seeking a visionary Principal Software Engineer, Data Architecture to define and advance our global enterprise data architecture strategy. Reporting to the Vice President of Data Engineering, this role will lead the design and evolution of strategic platforms that simplify how external data is securely exchanged with Mastercard and enable product teams, consultants, and analysts to more easily discover, access, and leverage enterprise data. The successful candidate will establish the architectural vision for platforms that transform complex, fragmented data processes into scalable, self-service experiences that accelerate innovation and unlock greater value from Mastercard's data assets. This position combines deep hands-on technical expertise with enterprise influence, driving architectural decisions that maximize the value of Mastercard's data assets while meeting the highest standards for security, resiliency, compliance, and operational excellence. Role: • Serve as the senior technical leader for enterprise data architecture, partnering closely with the VP and senior technology leadership. • Act as a trusted advisor to executive stakeholders, translating business strategy into scalabl

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. About this role The future of Operations at Adyen is built on data-driven autonomy. As AI increasingly automates the mechanics of data retrieval and trend summarization, the real value shifts to the human layer: framing the right problems, validating rigorously, and turning insight into action. You'll lead an analytics and insights function of around 10 people: a Team Lead overseeing 1 Data Engineer and 4–5 technical analysts on Foundational Data Integrity, plus roughly 4 Business Analysts focused on Business Insights, reporting directly into you. You'll support an Operations organization of over 1,000 people, working closely with the Global Operations Leadership team to turn this function from a reporting service into the strategic engine behind how Ops leadership makes decisions. What you'll do Lead and evolve the team: Set a clear vision for how the team supports business performance, planning, and decision-making, and build a high-performing group that balances responsiveness with strategic focus. Partner with senior leaders: Act as a trusted thought partner to Operations leadership on business performance, risks, opportunities, and trade-offs. Support business performance reviews with concise narratives, root-cause analysis, and clear recommendations. Own performance insight and business storytelling: Ensure the team delivers h

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a Senior Service Account Manager (SAM) , you are the strategic architect of the customer experience for Everpure's most significant enterprise accounts. You will transform the post-sales relationship by serving as a high-impact advocate and trusted advisor, bridging the gap between complex customer needs and Everpure's engineering and product teams. By driving seamless product deployments and operational excellence, you ensure our customers don’t just use our technology—they thrive with it. WHAT YOU'LL DO Orchestrate Global Customer Success: Own the end-to-end service delivery relationship for large-scale accounts, influencing cross-functional teams across engineering, product management, and legal to ensure a holistic and high-quality customer experience. Lead High-Stakes Operations: Direct complex Pure implementations and migrations within critical change windows, conducting proactive risk analyses and capacity planning to ensure 100% operational continuity and stability. Command Incident & Escalation Management: Serve as the primary point of command for high-severity issues, coordinating rapid-response teams and collaborating with leadership to ensure transparent communication and swift resolution during mission-critical events. Drive Strategic Growth & Reviews: Facilitate executive-level operational reviews and roadmap discussions that align Everpure's innovation with the customer’s business