Senior Service Analyst Jobs

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? At Fin, you will be a product engineer - someone who solves real customer problems through a smart and efficient application of your technical knowledge and your tools. You’ll be part of one of our multidisciplinary product teams, where you will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts. We’re facing many exciting scaling challenges and we’re building a robust platform where your expertise can be applied to areas such as building a beautiful messenger composer, rule matching, deliverability, security, app availability and machine learning, to name a few. What will I be doing? As an experienced engineer you will: Develop technical plans and contribute to our technical architecture as we scale our products to serve

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? At Fin, you will be a Senior Software Engineer - someone who solves real customer problems through a smart and efficient application of your technical knowledge and your tools. You’ll be part of one of our multidisciplinary product teams, where you will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts. We’re facing many exciting scaling challenges and we’re building a robust platform where your expertise can be applied to areas such as building a beautiful messenger composer, rule matching, deliverability, security, app availability and machine learning, to name a few. What will I be doing? As an experienced engineer you will: Develop technical plans and contribute to our technical architecture as we scale our products

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. The opportunity: We are seeking a Senior Product Manager to lead our Anti-Money Laundering (AML) detection product within Identity & Risk Intelligence. Financial crime keeps getting more complex, and as Adyen expands into new products and markets, our detection needs to scale with it - without becoming a bottleneck for growth. This role needs a Product Manager who can take a clear strategy and drive it to execution, make strong trade-offs, and build trust with Compliance and other senior stakeholders. You need a track record of building ML-driven products in a regulated environment. You'll lead a team of Data Scientists, Data Analysts and Backend Engineers, and work closely with Compliance, Operations and other product teams. What you'll do: Risk Detection & ML Modeling: Lead the build and scaling of Machine Learning models, rules and risk signals that detect financial crimes across Adyen's products, markets and customer base. Scalable, Self-Service Detection: Move financial crime detection toward a self-service framework that picks up new typologies quickly, using ML, GenAI and agentic approaches to reduce manual effort and keep pace with Adyen's growth without adding headcount. Strategy Execution & Prioritization: Own the execution of the financial crime detection strategy. Prioritize ruthlessly, make data-driven

About AQR Capital Management AQR is a global investment management firm built at the intersection of financial theory and practical application. We strive to deliver superior, long-term results for our clients by looking past market noise to identify and isolate what matters most, and by developing ideas that stand up to rigorous testing. Our focus on practical insights and analysis has made us leaders in alternative and traditional strategies since 1998. At AQR, our employees share a common spirit of academic excellence, intellectual honesty, and an unwavering commitment to seeking the truth. We’re determined to know what makes financial markets tick – and we’ll ask every question and challenge every assumption. We recognize and respect the power of collaboration and believe transparency and openness to new ideas leads to innovation. The Team AQR Capital Management is looking for an exceptionally talented individual with 3-5 years of experience to join our BD Services team as an analyst. The BD Services team serves a core function within AQR’s Business Development group by supporting sales and client service efforts. The primary responsibility of the role is to partner with Product Specialists and Business Development team members to create and maintain standardized presentation materials for use in client and prospect meetings. A successful candidate operates independently as well as in a team environment and is proactive and creative about problem solving. Your Role Partner with stakeholder teams to create standard as well as customized client content across all product and vehicle types Gather and analyze client portfolio data using internal and external applications Apply and format data to produce materials for internal and external purposes Coordinate projects and ensure timelines are adhered to Maintain a commitment to quality and attention to detail in a timely manner Partner with senior professionals and teams across the organization to improve proce

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. The Role We’re looking for a People Analyst to help senior People leaders make better, faster decisions through data and clear storytelling. You’ll turn ambiguous questions into analyses, scalable reporting, and actionable recommendations. Using analytics tools, data systems, and AI, you’ll build dashboards and insight products covering workforce trends, organizational health, employee experience, talent outcomes, and People Team effectiveness. The ideal candidate combines analytical judgment, curiosity, and a strong understanding of how People teams operate. You Will Partner with senior People leaders to clarify priorities and deliver data-backed insights. Build analyses, dashboards, and reports on workforce trends, talent outcomes, and organizational health. Use AI to accelerate reporting, automate repeatable analyses, and scale insights. Translate ambiguous requests into structured analyses and practical recommendations. Create executive-ready materials that explain findings, implications, and actions. Consult across People functions, including HRBPs, Talent, Compensation, Operations, DEI, Learning, and Employee Experience. Improve data quality, reporting consistency, and self-service access to insights. Partner with data and systems teams to ensure accurate, reliable reporting. Proactively identify workforce trends, risks, and opport

We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. About the Role Hasbro is seeking a Principal SAP Security Analyst to join our IT Security team in Montreal. This senior individual contributor position will assist in steering access governance, role development, compliance readiness, and security controls across SAP ECC, S/4HANA, SAP RISE, SAP Business Technology Platform, Identity Authentication Service, and Identity Provisioning Service. We are shifting more SAP security responsibility internally and need someone who can guide complex tasks through knowledge, collaboration, and sound judgment. This role is not a people manager position, but it does provide technical direction to SAP analysts, access administrators, project teams, business partners, auditors, and implementation partners. What You’ll Do Build SAP security architecture, standards, access models, and role design practices. Support our migration to SAP RISE, including role mapping, identity integration, access transition, privileged access, connectivity, and post-migration controls. Develop and enhance Role-Based Access Control models that uphold least-privilege, address business needs, and meet compliance requirements. Lead role cleanup, redesign, simplification, and Segregation of Duties remediation. Set up and maintain SAP Identity Access Governance and SAP Governance Risk and Compliance, covering connectors, workflows, risk rules, provisioning, access analysis, and reporting. Strengthen access provisioning, access reviews, emergency and privileged access oversight. Support SOX and IT General Contro

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The mission of the People Analytics team is to improve Stripe’s performance by collecting data, measuring critical constructs, and generating insights that help Stripe attract, develop, and retain our most important asset: our Stripes. We are a team with diverse backgrounds across consulting, HR, and data-focused disciplines who are curious, passionate, and committed to using science and data to deliver high-value, precise outputs to our users. What you’ll do This role sits at the intersection of analytics and business partnership in equal measure. You will serve as the People Analytics Analyst and Business Partner to the People Partners supporting Stripe's International organization who look after our global sites across Core, Tech, and GTM functions. As the sole People Analytics team member based in Europe, you will be the first point of contact for International stakeholders and will need to operate with confidence and autonomy in that capacity. Responsibilities Serve as the primary analytics partner and single point of contact for People Partners and senior business leaders supporting Stripe's International organization Develop and present comprehensive analyses that shape how leaders understand and act on their organizations, including ad hoc requests requiring urgency and clear communication Design, build, and maintain analytics products and self-service tooling through Visier and AI-powered solutions Lead backend Visier platform a

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . The Data Platform team builds and operates the systems that centralize all of Coinbase's internal and third-party data, making it easy for teams across the company to access, process, and transform that data for analytics, machine learning, and powering end-user experiences. As an engineer on the team you'll contribute across the full spectrum of our systems, from foundational processing and storage to scalable pipelines to the frameworks, tools, and internal applications that make data easily and efficiently available. We have a number of open roles within the Data Platform team, each with a different focus area; read on to see if you'll be a good fit as a Data Engineering Platform Engineer. This role sits between our platform and the analysts, data scientists, and data engineers who use it every day. You'll build the SDKs, self-service apps, and abstractions that let thousands of pipelines and analyses run without those users needing to understand the plumbing underneath. What you'll do: Build clean software abstractions and modular, reusable components that let us support thousands of pipelines and beyond as we scale. Build and maintain data integration and processing SDKs used by data teams and internal services across Coinbase. Design and build self-service applications that let analysts and data scientists create, manage, and troubleshoot their own pipelines wi

About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. Role: Senior Business Analyst Location: Pune Business Analyst – Payments Domain Experience • 6–10 years of overall experience, with at least 4+ Years of relevant hands-on experience in the Payments domain. • Proven experience as a Business Analyst in payments implementation and transformation programs. • Candidates must have direct Payments domain experience. Profiles with only adjacent banking or financial services experience, without hands-on Payments expertise, will not be considered. Mandatory Skills 1. Payments Domain Expertise • Strong Subject Matter Expert (SME) in the Payments Domain with a deep understanding of end-to-end payment process

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The People Analytics team at Lyft exists to build data trust — turning people data into clear, reliable insights that help our HR Business Partners, talent leaders, and executives make better decisions. We're a small, high-impact team in the middle of a meaningful BI transformation: we recently moved to ThoughtSpot as our primary analytics platform, and we're not just replicating old dashboards — we're rethinking what self-service analytics looks like for a People team. That includes exploring ThoughtSpot's AI capabilities to surface proactive insights, enable natural language querying, and reduce the friction between a business question and a data answer. There's real greenfield work here, and we're looking for someone who wants to help define what AI-powered people analytics looks like at Lyft. We're looking for a Data Analyst to join our People Analytics team, based in Toronto. You'll report to the Senior Manager, People Analytics and serve as the first point of contact for incoming data requests across the People organization — triaging, scoping, and delivering on analytical needs ranging from quick ad-hoc pulls to fully built ThoughtSpot dashboards. This role is well-timed: you'll be joining as we complete our migration from Tableau to ThoughtSpot, which means you'll have genuine influence over how we build our reporting layer and push into ThoughtSpot's AI features — think natural language search, AI-generated insights, and proactive anomaly detection applied to people data. This isn't a "maintain the dashboard" role. It's a chance to help build something new. You'll be a self-starter who is equally comfortable writing SQL and presenting findings to a VP. Responsibilities: Serve as the first point of contact for incoming data requests from across the People organization — scoping needs, setting

About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. Location - Mumbai Exp - 5-7 yrs Key Responsibilities: Collecting, analyzing, and interpreting complex data sets using statistical techniques, software tools, and available AI technology Identifying, analyzing, and interpreting trends or patterns in these complex data sets Working closely with SMEs to prioritize business and information needs Collaborating with cross-functional teams to understand business requirements and develop data-driven solutions Creating and maintaining documentation that includes the design, requirements, and user manuals for new and existing data projects Preparing reports and presentations for various stakeholders, including senior manage

About Yondr Yondr is a disruptor. We challenge convention and simplify complexity. A global developer, owner operator and service provider of data centers, we deliver complex data center capacity needs for the world’s largest tech companies. Our exponential growth sees us looking for extraordinary people to help accelerate us towards our vision: a tomorrow without constraints. But we can’t do this without you. About the Role With continued growth across our business, we are actively seeking to have a new member join our team. This is an exciting role to join an existing group of skilled development and investment professionals, enhancing the team capabilities and becoming an integral part of a rapidly growing business. We are searching for someone who has excellent quantitative and analytical skills, is comfortable building financial models and has experience with communicating with internal and external stakeholders. You will be a highly valued and trusted member of our ambitious and hardworking team, in a business that continues to scale to new heights. Main Responsibilities / Take responsibility for development and management of financial models and valuation analysis in support of potential transactions and investment opportunities / Support in all aspects of financing processes included due diligence, project management, data room management, financial analysis, legal negotiations and preparation of materials / Work closely with the Development and Finance teams to perform detailed financial analysis on new developments as well as existing portfolio assets / Production of presentation material for senior management, board members, investors, lenders and joint venture partners / Assist with commercial negotiation of legal contracts for transactions / Research and analysis of market trends and sector / asset valuations / Support in business strategy and individual project delivery /

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Okta Security team’s mission is to strengthen Okta’s position as the leading Identity-as-a-Service solution by identifying and resolving risks to the employees, product, and most importantly, our customers. The Security Trust & Culture team works to enhance customer trust in Okta’s identity services . We serve as a strategic resource working closely with Okta’s go-to-market teams. The Customer Assurance team is the central hub for security information, providing comprehensive guidance and resources to Okta customers so they can effectively manage their risk. As a Senior level analyst of Customer Assurance, you will support prioritizing and efficiently responding to questions about our security program and other due diligence related requests. You will act as a critical bridge between our customers and our internal engineering teams, ensuring Okta’s security posture is communicated effectively.Tasks will include training local Sales teams, managing complex escalations in the regional market, and driving technological changes to help Customer Assurance scale its efforts globally. This position requires a unique combination of skills including an ability to coordinate the analysis of technical issues, to communicate c

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is looking for a Senior Partner Account Manager (PAM) to own our relationship with one to two of the world's largest global systems integrators. This is a general-management role disguised as an alliance role: you will set the multi-year joint strategy with the partner's C-suite, negotiate the strategic agreement that underpins it, and then build the machine — go-to-market, solution co-development, delivery readiness, and enablement at a scale of tens of thousands of practitioners — that turns Claude into one of the partner's largest and fastest-growing practices. You will be measured on the size and health of the joint business: progress against a $1B+ Claude practice plan, Anthropic ARR sourced and influenced through the partner, certified and delivery-ready practitioners (50,000+), co-developed solutions in market with reference-able customers, and the depth of executive alignment on both sides. Key responsibilities Own the joint business. Build and run a multi-year joint business plan with each GSI covering services bookings, Anthropic ARR, priority industries and geographies, investment, and headcount. Report on it to Anthropic and partner executive leadership quarterly. Lead at the C-suite. Be the primary Anthropic relationship owner for the partner's Group CEO, service-line and industry CEOs, CTO/Chief AI Officer, and Chief Learning Officer. Map and activate Anthropic executive sponsors, run CEO-level QBRs, and shape the partner's public AI narrative (earnings calls, analyst days, flagship events) around Claude. Negotiate the strategic agreement. Structure and close multi-year strategic collaboration ag

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity OKX Brazil is building its finance function from the ground up while preparing for supervision by the Central Bank of Brazil (BCB) under the new virtual asset service provider (SPSAV/PSAV) framework. We are looking for a Finance & Accounting Analyst to join our Brazil team and take ownership of core day-to-day accounting, accounts payable, and tax-compliance operations. You will work alongside the Senior Finance Manager and the Finance & Accounting Specialist, in a role where accuracy, documentation, and discipline matter. Our books will soon be reviewed by a regulator, not only by auditors. This is a strong opportunity for someone early in their career who wants hands-on exposure to financial regulation, crypto, and Brazil’s tax reform. What You’ll Be Doing Accounting & Month-End Close Prepare monthly close activities, including journal entries, account reconciliations, accruals, prepayments, and recurring accounting schedules. Prepare and review intercompany journal entries and reconcile intercompany balances with affiliates to ensure accuracy and consistency. Maintain close checklis