Senior Service Analyst Jobs

Senior Service Designer Location: London (Hybrid) | Practice Area: Product & Experience | Type: Permanent Design with impact. Lead with empathy. Transform experiences. The Role Capco is looking for a Senior Service Designer to help create customer-centric products and services that drive meaningful change in financial services and energy. You’ll work on complex transformation programmes addressing today’s most relevant challenges, from advancing inclusive design in high-street banking to helping global organisations adopt customer-driven operating models. You'll also help clients identify where AI-enabled capabilities can enhance customer experiences and service delivery in a responsible and user-centred way. What You’ll Do Facilitate senior-level workshops and lead discovery activities to define experience design strategies. Translate user needs into concepts, service blueprints, and artefacts that align business strategy with user needs. Identify opportunities to incorporate AI-enabled capabilities, such as personalisation or automation, into service concepts where they enhance customer and business outcomes. Support the design of customer journey management approaches, including AI-enabled insight where appropriate to improve service performance and decision-making . Oversee end-to-end design delivery, managing roadmaps and timelines. Promote the value of design across multi-disciplinary teams and client stakeholders. Become a trusted advisor to clients, identifying and leading new opportunities that address their challenges. What We’re Looking For Strong expertise in service design methods and customer experience practices. Proven ability to lead change and influence senior stakeholders. Experience in Customer Journey Management, including specialist tools such as Theydo and how analytics support journey optimisation. An understanding of how AI-enabled capabilities can enhance service design and customer experience outcomes. Experience working in agile, cros

We are a Canadian leader in digital automotive solutions. Our flagship brands - AutoTrader.ca , AutoSync , Dealertrack Canada and CMS - help Canadians buy, sell, and finance vehicles with confidence. AutoTrader.ca is Canada’s largest automotive marketplace, with over 25 million monthly visits . As part of AutoScout24 group , Europe’s largest online car marketplace, we’re shaping the future of automotive retail in Canada and beyond. As a Senior Analytics Engineer , you will be a senior technical contributor within the Analytics Engineering team and help shape the data foundations behind reporting, self-service analytics, and AI-driven decision-making. You will own complex technical workstreams, set direction for team-level analytical systems, and help improve the standards, practices, and architecture used across the team. What youʼll do Own complex analytics engineering workstreams from problem framing through delivery and adoption Design and evolve scalable analytical models, semantic layers, and reusable data products Set technical direction for team-owned models and analytical systems Resolve ambiguity and align stakeholders around clear, pragmatic technical decisions Improve modeling standards, documentation, testing, review practices, and quality gates Drive consistency in KPIs, metrics, and analytical logic Partner with Data Platform, Product Analytics, Engineering, and Data Governance teams Improve the performance, reliability, and cost efficiency of AWS-based analytical workloads Contribute to AI-driven capabilities such as text-to-SQL, semantic modeling for AI, automated insights, and conversational analytics Guide complex refactoring, migrations, and technical debt reduction Review analytical solutions for correctness, maintainability, privacy, security, performance, and business

The Data Engineering team’s mission is to ensure high-quality data to enable data-informed decision-making across Asana. You will build data artifacts that are leveraged by Product and Business Data Science teams to optimize our user adoption, growth, and experience. In this role, you will partner with the Infrastructure team to build a self-service analytics platform for the company. This role is based in our Vancouver office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday; most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Design, implement, and scale end-to-end data products that support growing data processing and analytical needs Transform raw data into actionable insights to drive product strategy and power in-depth analyses and reporting Leverage AI to build self-serve tools and accelerate Data/GTM workflows Partner with data scientists, domain experts, and engineering teams to develop a roadmap that aligns with our business goals Implement systems that guarantee data quality, governance, and availability About you 5+ years of experience in Data Engineering or Software Engineering Experience in data modeling and building scalable data pipelines involving complex transformations Proficiency in data processing and storage technologies like Databricks, AWS/S3, Python/Scala/Java, SQL, Spark, and Airflow Proactive and innovative in identifying and addressing performance bottlenecks in existing workflows Motivated to work closely with cross-functional partners to evolve our analytical data model Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making At Asana, we're com

About the Role As a Finance Data and AI Specialist, you will be a hands-on contributor building and maintaining the data pipelines, applications, and AI-powered tools that support Databricks' Finance and Accounting organisation. You will report to the Senior Manager, Finance Data and AI and work as a core member of a team that combines engineering rigour with Finance domain knowledge. This role is ideal for someone who is technically strong, eager to go deep on the Databricks platform, and excited to apply modern data and AI tooling to real Finance problems. What You Will Do Work with Accounting, FP&A, Internal Audit, and Procurement teams to gather requirements and deliver well-documented technical solutions Develop and maintain ETL pipelines using Databricks Lakehouse and Python/PySpark to enhance reporting, automate journal entries, and transform core financial processes across accounting and FP&A domains, including revenue, expenses, equity, commissions, and tax Build and maintain finance data pipelines in the Finance data lake using Databricks Jobs and Lakeflow Spark Declarative Pipelines, including data validation and reconciliation logic Develop and iterate on AI-assisted tools for the Finance and Accounting organisation, including automation of manual workflows, anomaly detection, and reporting enhancements Contribute to the development of Finance applications (Databricks Apps, Genie Spaces, AI/BI dashboards) that enable self-service analytics for Finance stakeholders Build and maintain reports and dashboards for monthly, quarterly, and executive-level reporting Support the implementation of row-level security and data access policies across Finance DataLake datasets Follow Git-based version control, pull-request review processes, and CI/CD pipelines (Declarative Automation Bundles, GitHub Actions) to meet SOX change management requirements Support financial close by monitoring pipelines, investigating data issues, and escalating as needed Participat

Opportunity Overview: We are seeking a Senior Business Intelligence Engineer to join our Intelligence team. In this role, you will design, build, and optimize scalable data models and analytical assets that power reporting and self-service analytics across the organization. You will play a key role in strengthening our BI ecosystem by partnering closely with data platforms, and product teams to deliver high-quality, governed, and performant datasets and dashboards, while upholding best practices and standards.. This is an ideal opportunity for an experienced BI engineer who thrives in a hands-on technical role, can independently support complex initiatives, and is passionate about building clean, reliable, and scalable data foundations. This position offers the chance to have a substantial influence on the company, with the potential for rapid career advancement in a highly visible environment. What you’ll do: Collaborate with business stakeholders to understand reporting needs and translate them into functional requirements. Design, develop, and maintain BI reports, dashboards, and data visualizations using BI tools (e.g., Tableau, Power BI, etc.). Build and optimize Tableau dashboards and KPI frameworks with a focus on performance, usability, governance, and row-level security. Ensure data consistency and quality in reports by working closely with the data management team. Apply best practices in dbt modeling, testing, version control, and release management to ensure high-quality, maintainable pipelines. Perform data analysis and ad-hoc queries to support business decision-making. Stay current with industry best practices and emerging BI technologies. ISMS roles and responsibilities: Good knowledge of Information practices. Assist the manager in all the information security activities implementation and maintenance process. Ensuring the team and imparted with Competence related to Information security Responsible for implementation of secu

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Everpure is entering a new era of AI-driven, self-service analytics, where our users and business units are empowered to build their own dashboards and intelligent applications. In this decentralized, AI-first world, highly curated, trustworthy data becomes paramount. We are looking for a Data Engineer to help us build the foundation for this new ecosystem. You will work closely with our senior engineering team, who are invested in your growth, to design and implement scalable Snowflake data pipelines. Your primary focus will be on delivering curated data assets backed by robust metadata, transparent data lineage, and clear ownership, so our business users can confidently build the tools of tomorrow. WHAT YOU’LL DO Build the Foundation: Develop, test, and deploy robust data pipelines into Snowflake using Python (Snowpark) and Apache NiFi to support our evolving AI and analytics infrastructure. Curate & Govern: Embed metadata generation, automated data lineage tracking, and strict data ownership definitions into every pipeline to guarantee data trust for self-service dashboard creators. Transform & Model: Write clean, efficient SQL to transform raw data into curated assets. Assist in designing scalable data models (e.g., dimensional modeling) optimized for business intelligence and AI workloads. Optimize Performance: Monitor pipeline health and tune database performance. Optimize complex queries and Snowfla

At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI products so our customers can use deep data insights to improve their business. We are the Data Visualization team, a core part of the AI/BI organization. Our mission is to enable everyone in an organization to make intelligent business decisions informed by the best data available. We empower business teams via self-service analytics, helping them author high-quality visualizations and dashboards using our AI-first authoring experience. We own the visualization library, the dashboarding canvas, and the agentic authoring workflows that bridge the gap between complex data and actionable insights. We are seeking a dedicated Engineering Leader for our Data Visualization team in Bellevue. This team is responsible for the entire life cycle of visual insights: from the underlying visualization framework (using technologies like React and Vega-Lite) to building advanced features like field variables, drill-downs, and AI-driven chart generation. You will report directly to the Senior Manager of Engineering. The Role Lead a Talented Team: You will lead a high-performing engineering team in Bellevue focused on revolutionizing how users visualize data with AI/BI Dashboards. Talent Development: You will oversee the sustained recruitment of top-tier frontend and visualization talent and foster a culture of mentorship and professional growth. Strategic Execution: You will build processes to implement the AI/BI product vision, focusing on "BI Takeout" initiatives to replace legacy tools with superior Databricks-native experiences. Operational Excellence: You will ensure the visualization platform is not only feature-rich but also high-performing, reliable, and easy to operate. Technical Stewardship: You will m

The Summer Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Responsibilities: 10-week program during which summer analysts are familiarized with TTS business lines and processes Assigned to an industry or product coverage group after an initial week of training and placement process Join a team providing TTS services to multinational corporations; financial institutions; and public sector organizations across the globe Support the organization in delivering revenue, net income, market share, awards, and survey excellence Prepare financial analysis (budget analytics, scenario analysis) to support decision making by Senior Managers Measure progress by developing and generating metrics and articulate stories for senior presentations Learn the TTS business through training sessions and on-the-job experience Opportunity to work closely with a TTS team similar to a full-time analyst Depending on placement, typical day will involve: Client Sales Management Cash Management Services including Liquidity & Investments, Receivables, Payments, Wholesale Cards, an

We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. Senior Customer Service Representative - Macquarie Park, Sydney, NSW, Australia Create joy and community through the magic of play. About the Role At Hasbro, we're passionate about bringing people together through storytelling, imagination and play. As a leading Games, IP and Toy company, our iconic brands connect millions of fans around the world every day. We're looking for an experienced Senior Customer Service Representative to join our Australia team. This is an exciting opportunity for someone who enjoys solving problems, building trusted relationships, working across teams and driving continuous improvement. You'll be at the heart of our customer experience, partnering with customers and colleagues to support seamless order management, exceptional service delivery and operational excellence. You'll also have the opportunity to use data and insights, influence improvements and build your career within a global organisation. What You'll Do Deliver exceptional service and support across order management, product enquiries and issue resolution. Manage customer orders accurately and efficiently, partnering with internal teams to support timely delivery. Take ownership of complex enquiries, complaints and escalations through to resolution. Build strong relationships with customers and cross-functional partners across Sales, Supply Chain, Logistics, Marketing and Finance. Monitor customer service performance and identify opportunities to improve processes and the customer experience. Analyse customer and operational data, translat

What you’ll do Own the tissue-class segmentation and labeling models for the ultrasound CT clinical analysis layer, and the pipelines that make them trainable and verifiable. Retune across 2D per-slice, 3D volumetric, and 2D×3D fusion as reconstructed image inputs are continuously updated, and clinical indications for use expand. Define training/evaluation pipelines, datasets, and metrics from the ground up or from open source; map model behavior to user needs and design requirements. Work with data labeling contractors, expert clinicians, and our internal cloud/data teams on labeling specs, QC, and dataset versioning. Help productionize models into a versioned, HIPAA-bound analysis service: reproducible/low-latency inference, per-prediction confidence, drift monitoring, and safe fallbacks. What we’re looking for Strong applied ML experience with a track record of developing new models — architecting, training, and evaluating from scratch as well as benchmarking against existing models. Experience with image segmentation (semantic/instance, 2D and ideally 3D/volumetric) and the modeling and training-data choices that make it robust across diverse patient anatomy. Comfortable moving fluidly between open-ended research iteration and producing quantifiable, testable models. Fluent in modern deep-learning tooling (e.g., PyTorch) and current development practices. Comfortable working under design controls, where model changes carry documentation and verification weight. Useful experience Image segmentation and label generation with modern architectures (U-Net / nnU-Net, 3D U-Net, transformer-based and promptable segmentation like SAM), including the geometry that ties voxel- and mesh-level predictions back to a coordinate frame. Learning under limited or noisy supervision: self-supervised / semi-supervised methods (masked autoencoders, contrastive pretraining like DINO/SimCLR), active learning, weak labels, and simulation-driven pretraining. Hands-on experience with data

Overview: The Insights product is a new offering for Guidepoint's Institutional investment and corporate clients, that offers teleconferences, surveys, and in-person events. The teleconferences live in a transcript library portal, which covers a wide of industries/topics that enable our clients to make informed decisions. All content features experts from Guidepoint’s proprietary global network and is conceptualized and hosted by former investment professionals (i.e., private equity/hedge fund), sell-side equity research analysts, and industry professionals. Visit Insights team biographies at https://www.guidepoint.com/insights/#team. This position will be based in India and work closely with the Global Healthcare Insights team . What You’ll Do: Content Creation and Research Coverage: Monitor a coverage universe of public and private companies within the Medtech, Lifesciences tools and Healthcare Services sector. Track key industry trends, material news flows, earnings releases, investor presentations, research in key coverage markets. Identify and maintain a robust pipeline of company and industry specific topics — generate original ideas for discussion, covering business updates, event studies, channel checks, hot topics and other investment narratives Create and moderate teleconferences on the pipeline featuring an expert from Guidepoint’s network with the goal of producing actionable insights for clients Review teleconference transcripts to ensure quality of content. Summarize key discussion points Process Management: Ensure Guidepoint compliance policies and protocols are adhered to Exhibit ‘ownership’ for the call by vetting experts’ relevance to Insights Teleconferences and ensuring their profiles’ accuracy. Work with research teams to identify and recruit additional industry experts to our Expert Network; Manage and further develop relationships with both experts and clients What you have: PhD or Masters degree in S

Overview: The Insights product is a new offering for Guidepoint's Institutional investment and corporate clients, that offers teleconferences, surveys, and in-person events. The teleconferences live in a transcript library portal, which covers a wide of industries/topics that enable our clients to make informed decisions. All content features experts from Guidepoint’s proprietary global network and is conceptualized and hosted by former investment professionals (i.e., private equity/hedge fund), sell-side equity research analysts, and industry professionals. Visit Insights team biographies at https://www.guidepoint.com/insights/#team. This position will be based in India and work closely with the Global Healthcare Insights team . What You’ll Do: Content Creation and Research Coverage : Monitor a coverage universe of public and private companies within the Medtech, Lifesciences tools and Healthcare Services sector. Track key industry trends, material news flows, earnings releases, investor presentations, research in key coverage markets. Identify and maintain a robust pipeline of company and industry specific topics — generate original ideas for discussion, covering business updates, event studies, channel checks, hot topics and other investment narratives Create and moderate teleconferences on the pipeline featuring an expert from Guidepoint’s network with the goal of producing actionable insights for clients Review teleconference transcripts to ensure quality of content. Summarize key discussion points Process Management: Ensure Guidepoint compliance policies and protocols are adhered to Exhibit ‘ownership’ for the call by vetting experts’ relevance to Insights Teleconferences and ensuring their profiles’ accuracy. Work with research teams to identify and recruit additional industry experts to our Expert Network; Manage and further develop relationships with both experts and clients What You Have: PhD or Masters degree in

Senior Analyst, Financial Planning & Analysis • Services (SERV) — Bogota, Colombia. Apply via Workday.

Senior Analyst, Global Real Estate Services — Pune, India. Apply via Workday.

Senior Analyst, Real Estate Services — O'Fallon, Missouri. Apply via Workday.