Senior Service Reliability Engineer Jobs

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Corporate Systems Engineering builds and operates the software platforms, integrations, and automations that power Smartsheet’s core business functions across Finance, Sales/GTM, and People & Culture. Our team owns mission-critical systems and workflows that enable how the company hires, sells, bills, pays, reports, and scales. We operate at the intersection of software engineering, enterprise platforms, and business-critical data, treating internal systems with the same rigor, reliability, and product mindset as customer-facing software. The Automation team builds human-to-system and system-to-system automations that reduce manual effort and friction across the business. We combine cloud-native services, agentic AI, and workflow orchestration to enable employees to interact with enterprise systems through intelligent, secure, and auditable automation. As a Senior Software Engineer I (Automation), you will lead the design, build, and operation of systems and workflows that directly support business execution at scale. You will own complex technical initiatives, partner with Product Managers and stakeholders on technical roadmaps, and mentor junior engineers. This full-time position reports to the Sr. Director, Development and can be located in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer. You Will: Architect AI Agents: Take a leading role in designing Agentic Workflows using AWS Step Functions and Bedrock Agents that reason

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview We’re looking for experienced frontend engineers to help build and evolve Harvey’s frontend platform—the systems, tools, and abstractions that enable our engineering team to ship high-quality product experiences quickly and consistently. This team focuses on developer experience, performance, reliability, and scalability across our frontend stack. Rather than building one-off product features, you’ll create shared foundations that power all of Harvey’s user-facing applications. This is a high-impact role with broad scope across the engineering organization. You’ll work closely with product engineers, design, and infrastructure teams to define and drive the future of frontend development at Harvey. What You'll Do Build and evolve shared frontend infrastructure, includin

About the Job: As a Senior Full Stack Engineer on LaunchDarkly’s AgentControl team, you'll build critical systems such as the web application that customers interact with on a daily basis and distributed systems that power AI evaluations at scale. These systems enable customers to control, monitor, and optimize their agent’s functionality. LaunchDarkly’s AgentControl team is on a mission to manage the complete software development lifecycle for shipping agents to production, from configuring to benchmarking to observing and beyond. AgentControl enables teams to adjust agent behavior without needing a redeploy or code change, while also running experiments, monitoring agents in production, and putting guardrails around AI as usage scales. The product spans offline evals, real-time observability, prompt and workflow optimization, and decision-making around quality, accuracy, relevance, and cost. The AgentControl team has a huge opportunity ahead of it; it's a strategic bet for LaunchDarkly, and we need your help writing the next chapter in our story. Responsibilities: Build and maintain scalable backend services, distributed systems, and APIs that power the AgentControl product You’ll primarily work in Go, Python, and TypeScript and will work directly with other technologies and tools such as AWS, CockroachDB, Datadog, DeepEval, and FastAPI. Collaborate with internal stakeholders, including product managers, designers, and other LaunchDarkly engineering teams, to understand real-world challenges and improve GenAI workflows using our own platform. Keep up to date with the latest developments in the AI field and in software development best practices Continuously optimize the performance, reliability, and scalability of our systems Drive architecture and design discussions, offering thoughtful input and collaborating with peer engineers to identify trade-offs and make well-informed decisions Take ownership of code in production, participate in on-call rotations, a

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. We’re looking for a Senior Collaboration Platform Engineer to help us design, deploy, administer, and continuously improve Zoom Workplace and Microsoft 365 platforms across our global organization. In this role, you’ll work across platform engineering, automation, identity and endpoint services, and AI-enabled technologies. We’re investing in modern capabilities that improve reliability, reduce manual work, and create better experiences for employees. You’ll also have the opportunity to contribute to technical standards and future platform roadmaps. Key Responsibilities Collaborate with engineering and technology teams on architecture, standards, technical roadmaps, and engineering practices for Zoom and Microsoft 365 collaboration services. Engineer and administer Zoom Workplace, including licensing, policy controls, managed domains, governance, reporting, utilization analysis, and capacity planning. Integrate services with Microsoft Entra ID, Active Directory, SSO, MFA, Microsoft 365, room technologies, and approved enterprise platforms. Build and maintain automation for deployment, configuration management, repor

Zoox is developing state-of-the-art autonomous vehicle software for our purpose-built vehicle. We believe that developing the end-to-end product will not only help us scale our services but will also result in a superior customer experience. In this role, you will build and operate the continuous deployment platform that carries changes from merge to production. You will own both the platform and its adoption: building the paved path that every production change travels on and working directly with application teams to move them onto it. We are looking for an engineer who is opinionated about what the right path looks like, who has the judgment to decide where to hold the line and where to leave room for the team, and who has a strong bias toward execution. This is a critical role to remove friction from our release process, improve the deployment experience for everyone in the software organization, and ultimately help us scale our autonomous vehicle fleet to more riders and more cities. In this role, you will: Own the reliability and operational excellence of our deployment platform Build and own the paved path for continuous delivery, and own the safety net that makes the platform trustworthy Work cross-functionally with application teams and SRE to move services onto the paved path, turning recurring friction into platform capability rather than one-off support Set the technical bar for how code is shipped safely to production, and mentor the engineers around you Qualifications 5+ years of software engineering experience, including significant experience in platform, infrastructure, or production operations Hands-on experience with a continuous deployment system in a large organization, Harness preferred; ArgoCD, Spinnaker or other relevant systems Hands-on experience with Kubernetes and container-based deployments Expertise wit

Curious Minds. Bold Ideas. Extraordinary Impact . We're transforming financial services through bold innovation and relentless execution. You bring the ideas and drive. We'll build what's next — together. As a Senior Platform Engineer in Cloud Infrastructure, you'll help us continue to define infrastructure as code in AWS CDK, operating core services and making the architectural calls that balance scale, reliability, security and cost. You'll partner with application teams to turn what they need into capabilities they can move quickly with, lead proof-of-concepts on new services, and mentor engineers who will learn their craft from you. Your fingerprints will be on how nCino builds for years to come. Responsibilities Design, build, and maintain AWS infrastructure using Infrastructure as Code tools (AWS CDK, or similar), ensuring consistency, repeatability, and version control. Own and operate core AWS services including compute (ECS, Lambda), databases (RDS, DynamoDB), container orchestration (EKS/Kubernetes), and serverless technologies. Own and operate various ingress and edge architectures including, AWS WAF, AWS CloudFront, load balancers, DNS, TLS Certificates at scale. Collaborate directly with application development teams to understand their infrastructure needs and enable them with scalable, reliable platform capabilities. Provide architectural guidance and technical leadership on infrastructure design decisions, considering scalability, reliability, security, and cost-effectiveness. Implement and maintain security best practices across AWS infrastructure, including IAM policies, network security, encryption, and access controls support compliance efforts like SOC2, and PCI. Build and optimize CI/CD pipelines and deployment automation to enable efficient and safe software delivery and familiarity with Gitlab CI and Argo CD is desirable. Monitor, analyze, and optimize cloud costs, identifying opportunities for cost reduction while maintaining performance and

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. The Data team within Plaid’s Fraud organization builds the machine learning systems that power Plaid’s fraud detection products, leveraging Plaid’s unique network data to identify and stop fraud before it happens. The team owns the full ML lifecycle—from feature pipelines and model training to production serving and monitoring—building reliable, scalable systems that deliver high-quality fraud detection as we grow to support hundreds of customers. As a Senior Machine Learning Engineer, you will own the development of high-performance feature computation and online inference pipelines that power production machine learning systems at scale. You’ll build robust observability, monitoring, and automated debugging capabilities, while leveraging AI-assisted tools to investigate complex system behavior and maintain high reliability. You’ll partner closely with ML Infrastructure, Data Science, and Product teams to execute critical technical initiatives and deliver scalable, high-impact ML solutions. Responsibilities: Build and scale machine learning systems that power a rapidly growing fraud detection product in a fast-paced environment. Solve complex technical challenges at the intersect

About the Job: LaunchDarkly is seeking a Senior Backend Engineer to join our Experimentation team. The Experimentation team is building one of the company’s most strategic product areas: a platform that helps leading engineering organizations move beyond intuition and make product decisions with real statistical confidence. Sitting at the intersection of large-scale systems, data science, and user experience, the team is creating a best-in-class experimentation product that lets customers set up, manage, and analyze experiments with ease while still earning the trust of even the most rigorous data teams. From warehouse-native analysis to experimentation workflows built on top of LaunchDarkly’s massive feature management scale, this team is tackling ambitious technical problems with visible customer impact and a clear opportunity to define the future of modern software experimentation. As a Senior Backend Engineer, you will design and operate the services that power this product, contribute to technical direction, and help deliver new functionality to customers. You will work closely with product managers, designers, data scientists, and engineers across LaunchDarkly to solve complex, data-intensive problems with meaningful customer impact. Responsibilities: Design, build, and operate scalable backend services and APIs that power LaunchDarkly’s Experimentation product. Own backend components across their lifecycle, including technical discovery, design, implementation, testing, deployment, monitoring, incident response, and continuous improvement. Build and evolve systems supporting experiment setup, event data ingestion, metric computation, results processing, and results presentation. Contribute to architectural decisions and technical proposals, making thoughtful trade-offs around scalability, reliability, performance, cost, and maintainability. Partner with product managers, designers, data scientists, and adjacent engineering teams to translate customer needs an

Zoox's Robot Software Infrastructure team is seeking a passionate software engineer to help develop and advance the common performant operating system that powers several devices on our vehicle including Autonomy systems. This team develops platform-level software and services, including operating systems that enable complex, hardware-accelerated workloads critical for autonomous driving on automotive-grade hardware. We work closely with cross-functional teams—including developers, release management, hardware engineering, manufacturing and operations—to support vehicle development and deployment at scale. You'll have the opportunity to influence the next generation of our platform, hardware, and robotaxi. If you are excited to explore a broad problem space and are mindful of how components fit within a larger system, you may be a great fit! In this role, you will: Design, develop, and maintain the operating system platform that powers various on-bot devices and applications Architect and implement platform-level software to support robust and scalable robotics infrastructure Configure and manage embedded Linux build systems (e.g., Yocto) and bootloader processes (e.g., U-Boot) to ensure reliable system startup and maintenance Develop and optimize device drivers and kernel-space components using C, C++, or Rust to meet performance and reliability requirements Collaborate cross-functionally to support seamless integration and delivery of the OS platform, triage issues, support new hardware bring-up and manufacturing functions Qualifications 8+ years delivering production systems and software applications, 2+ years of delivering custom Embedded Linux operating systems Have a deep understanding of Linux, build systems like Yocto, and bootloaders like U

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview Harvey is building the AI platform trusted by the world’s leading law firms and enterprises. Our infrastructure is the foundation that powers every customer interaction, every model inference, and every production workload. We’re looking for a Production Engineer to help build and operate Harvey’s core compute and networking infrastructure, Kubernetes platform, workflow orchestration platform, and production infrastructure foundations. You’ll work on the systems that enable engineering teams to move quickly and operate reliable services at scale. In this role, you’ll improve the reliability, scalability, security, and efficiency of Harvey’s infrastructure platform. You’ll solve complex production challenges across compute fleet management, capacity planning, infrastruc

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview Harvey is building the AI platform trusted by the world’s leading law firms and enterprises. Our infrastructure is the foundation that powers every customer interaction, every model inference, and every production workload. We’re looking for a Production Engineer to help build and operate Harvey’s core compute and networking infrastructure, Kubernetes platform, workflow orchestration platform, and production infrastructure foundations. You’ll work on the systems that enable engineering teams to move quickly and operate reliable services at scale. In this role, you’ll improve the reliability, scalability, security, and efficiency of Harvey’s infrastructure platform. You’ll solve complex production challenges across compute fleet management, capacity planning, infrastruc

MongoDB’s Developer Productivity organization exists to help engineers build and deliver high-quality software through a highly effective software development process and a strong foundation of shared tools and services. We are looking for a Senior Director to lead our Pipeline team. This role is tasked with bringing together the major systems and experiences that power software delivery at MongoDB. The team’s mission is to provide a reliable, scalable, secure, and effective platform for ensuring fast software deployability, leveraging AI native approaches. We are open to in-office, flexible or remote hiring across Canada. The Team The Pipeline organization sits within Developer Productivity and is responsible for the systems, services, and user experiences that define MongoDB’s software delivery ecosystem. This is mission-critical infrastructure operating at substantial scale and supports a variety of software product delivery needs. Success in this role requires excellent product judgment for developer-facing experiences, strong systems and platform leadership, and the ability to align multiple teams around a cohesive strategy. Candidate Profile We’re looking for a senior engineering leader who can unify product-minded developer tooling with deep platform and operational excellence. The right candidate is passionate about developer productivity and has a track record of leading managers and teams through organizational growth, technical complexity, and cross-functional change. They should be comfortable owning a broad portfolio that spans developer experience, reliability and scale, release systems, telemetry, and operational health. They should also be able to work effectively with senior leaders and partners across engineering and product to set direction, allocate resources, and make trade-offs that balance near-term delivery with long-term platform function. The right candidate for this role will 12+ years of hands-on software engineering experience bui

MongoDB’s Developer Productivity organization exists to help engineers build and deliver high-quality software through a highly effective software development process and a strong foundation of shared tools and services. We are looking for a Senior Director to lead our Pipeline team. This role is tasked with bringing together the major systems and experiences that power software delivery at MongoDB. The team’s mission is to provide a reliable, scalable, secure, and effective platform for ensuring fast software deployability, leveraging AI native approaches. We are open to in-office, flexible or remote hiring across the US. The Team The Pipeline organization sits within Developer Productivity and is responsible for the systems, services, and user experiences that define MongoDB’s software delivery ecosystem. This is mission-critical infrastructure operating at substantial scale and supports a variety of software product delivery needs. Success in this role requires excellent product judgment for developer-facing experiences, strong systems and platform leadership, and the ability to align multiple teams around a cohesive strategy. Candidate Profile We’re looking for a senior engineering leader who can unify product-minded developer tooling with deep platform and operational excellence. The right candidate is passionate about developer productivity and has a track record of leading managers and teams through organizational growth, technical complexity, and cross-functional change. They should be comfortable owning a broad portfolio that spans developer experience, reliability and scale, release systems, telemetry, and operational health. They should also be able to work effectively with senior leaders and partners across engineering and product to set direction, allocate resources, and make trade-offs that balance near-term delivery with long-term platform function. The right candidate for this role will 12+ years of hands-on software engineering experience bui

Job Title: Senior QA Engineer - Performance Testing Paytm is India's leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution in India, Paytm builds technologies that empower small businesses with payments and commerce solutions. Paytm’s mission is to serve half a billion Indians and bring them into the mainstream economy through the power of technology. About the Role: We are seeking a skilled Performance Test Engineer to design, execute, and analyze performance tests to ensure application scalability, stability, and responsiveness under varying load conditions. The ideal candidate will have hands-on experience with industry-standard performance testing tools and a strong understanding of system architecture, monitoring, and troubleshooting. Expectations/ Requirements Develop comprehensive performance test strategies and plans aligned with system requirements, project timelines, and business goals. Understand application architecture and identify critical business transactions for performance validation. Design realistic workload models to simulate real-world usage scenarios. Create, maintain, and execute performance test scripts using tools such as JMeter, LoadRunner, Gatling, or similar. Conduct baseline, load, stress, and scalability testing to evaluate system behavior under different conditions. Monitor system performance using tools like Influx DB, Grafana, JVM monitoring tools, and MAT (Memory Analyzer Tool). Analyze test results to identify performance bottlenecks and system limitations. Collaborate with development and infrastructure teams to troubleshoot and resolve performance issues. Assess system scalability and recommend optimizations to improve performance and reliability. Generate detailed performance test reports, including metrics, findings, and actionable recommendations. Work with stakeholders to gather and validate Non-Functional Requirements (NFRs), SLAs, and KPIs. Perform API an

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview As a Backend Platform Engineer at Harvey, you will help build and operate the cohesive backend platform that all our services run on. In this mid-to-senior level role, you’ll design and implement shared frameworks and libraries that abstract common concerns, improve developer experience, and raise the baseline for reliability and performance across all teams. Your mission aligns with our platform charter: create “a shared foundation that enables product teams to ship reliable, observable, and performant experiences quickly and safely.” By centralizing common work, you’ll let product engineers focus on shipping features rather than re-inventing the wheel. This is a high-impact role where the code you write and the systems you build will amplify the productivity and qual