Senior Technical Support Engineer Jobs

We are a Canadian leader in digital automotive solutions. Our flagship brands - AutoTrader.ca , AutoSync , Dealertrack Canada and CMS - help Canadians buy, sell, and finance vehicles with confidence. AutoTrader.ca is Canada’s largest automotive marketplace, with over 25 million monthly visits . As part of AutoScout24 group , Europe’s largest online car marketplace, we’re shaping the future of automotive retail in Canada and beyond. As a Senior Analytics Engineer , you will be a senior technical contributor within the Analytics Engineering team and help shape the data foundations behind reporting, self-service analytics, and AI-driven decision-making. You will own complex technical workstreams, set direction for team-level analytical systems, and help improve the standards, practices, and architecture used across the team. What youʼll do Own complex analytics engineering workstreams from problem framing through delivery and adoption Design and evolve scalable analytical models, semantic layers, and reusable data products Set technical direction for team-owned models and analytical systems Resolve ambiguity and align stakeholders around clear, pragmatic technical decisions Improve modeling standards, documentation, testing, review practices, and quality gates Drive consistency in KPIs, metrics, and analytical logic Partner with Data Platform, Product Analytics, Engineering, and Data Governance teams Improve the performance, reliability, and cost efficiency of AWS-based analytical workloads Contribute to AI-driven capabilities such as text-to-SQL, semantic modeling for AI, automated insights, and conversational analytics Guide complex refactoring, migrations, and technical debt reduction Review analytical solutions for correctness, maintainability, privacy, security, performance, and business

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: As a Senior Staff Security Engineer, you will be one of Ripple's most senior technical security practitioners, operating at the intersection of application security, cloud infrastructure security, and secure software delivery. This role exists to raise the technical bar and extend Ripple's security posture as the engineering organization scales across new products, new architectures, and an increasingly sophisticated threat landscape. You will serve as the dedicated security engineering partner for Ripple Treasury. You will lead the technical direction for product and infrastructure security, partnering with Ripple Treasury Product and Engineering teams to drive secure design, threat modeling, vulnerability management, and cloud security architecture. WHAT YOU’LL DO: Serve as the dedicated Security Engineering partner for Ripple Treasury BU, owning the security posture of the Treasury solution and infrastructure environment from assessment through remediation and ongoing maturity improvement. Lead threat modeling and security architecture reviews across Treasury offerings. Own the secure software development lifecycle for your product surface area, defining security guardrails, CI/CD integrations, and developer guidance that make secure by default a practical reality. Drive the cloud security architecture for Treasury across Azure and AWS, inclu

About the Team The Enterprise Identity team builds the identity foundation that enables organizations to adopt and use OpenAI products securely and reliably. The team owns the enterprise identity stack, including SSO, SCIM, tenant architecture, and identity capabilities across the enterprise admin experience and OpenAI's growing multi-product portfolio. About the Role We are looking for a hands-on senior technical leader to own the architecture and evolution of OpenAI's Enterprise Identity systems. You will set the long-term technical vision for the entire stack, establish shared identity primitives across products, and be accountable for systems that are foundational to our enterprise business. This role requires operating well beyond a single service or feature area. You will identify the most consequential architectural investments, align teams around durable solutions, and ensure our identity platform meets an exceptionally high bar for scale, availability, latency, and security. This role will be based in our San Francisco or Mountain View office. In this role, you will: Own the technical vision and architecture for the Enterprise Identity stack, including SSO, SCIM, tenant architecture, groups, permissions, and identity capabilities in enterprise administration surfaces. Lead the design and evolution of highly available, latency-sensitive identity systems serving a large and diverse global enterprise customer base. Establish common identity models and primitives that work consistently across OpenAI's products and enable the organization to scale. Set a high security bar by anticipating abuse cases, failure modes, and the long-term implications of new capabilities. Drive alignment across enterprise product, infrastructure, and security partners, resolving ambiguity and influencing roadmaps beyond the immediate team. Provide technical leadership to senior engineers and raise the quality of architecture and execution across the broader organization. You might thr

VTS is seeking a Senior Manager, Solutions Consultant - Activate to assist and translate new business opportunity into a successful deployment plan across VTS Activate - the platform that extends VTS into building operations and the tenant experience, including access control, visitor management, work orders, and building services. This role sits at the intersection of sales, solution design, and implementation readiness. Once an opportunity is qualified, the Solutions Consultant becomes the solutions expert alongside the Account Executive - translating a customer’s needs into a tailored Activate solution and, once the deal is won, into a complete solution design and implementation plan that hands off cleanly to the Implementation team. You will work predominantly through our major channel partners to start, expanding to the direct channel and other commercial clients over time, and partner closely with our Senior Technical Solutions Consultant, whose deep access-control expertise verifies and completes the solution you design. Unlike a traditional pre-sales engineer focused only on the demonstration, or an implementation manager focused only on delivery, this position helps manage the full arc of solution implementation preparedness - from qualified opportunity, through solution design, to a clean handoff to implementation, with continued check-ins through launch. It carries deep product ownership of the Activate feature set, with particular emphasis on Access Control and Visitor Management. This is a highly visible, senior individual-contributor role based in our New York office. ** Please note that this opportunity requires this hire to work from our NYC office four days a week. ** Here’s what you can expect as a Senior Manager, Solutions Consultant Partner with the Account Executive as the Activate solutions expert from the moment an opportunity is qualified Develop expert-level command of the Activate feature set and tailor product messaging and demonstra

About the Team The Spark Platform team owns and operates DoorDash's Apache Spark ecosystem — the execution runtime, remote shuffle service, cluster scheduler, and reliability tooling that powers the company's data, analytics, and ML workloads. We run Spark across the company at significant scale and continue to expand the workloads, capabilities, and consumer base we serve. Orchestrating and operating thousands of Spark cluster deployments is a complex distributed system problem which the team invests heavily in runtime optimization, systems architecture, multi-tenant scheduling, and end-user tooling. About the Role As a Senior Software Engineer on Spark Platform, you will set the technical direction for our in-house Spark deployment and shape the architecture that will run DoorDash's data, analytics, and ML compute for the next five years and beyond. You will own the deep, cross-cutting problems that span the runtime, the shuffle service, the scheduler, and the overall service reliability — making the architectural calls that compound across the platform's lifetime. You will partner with the Engineering Manager on technical roadmap, hiring, and team shape, and act as the senior technical voice in cross-team partnerships with Data Engineering, ML Platform, and product engineering teams that depend on the platform. You must be located in San Francisco, Sunnyvale, Seattle, or New York City for this hybrid position. You will report into the Engineering Manager on our Spark Platform team. You're excited about this opportunity because you will… Set the multi-year technical direction for an in-house Spark-on-Kubernetes platform — runtime, shuffle, scheduler, reliability — and make the architectural calls that compound for years. Own the deepest distributed-systems problems on the team: shuffle architecture, multi-tenant scheduling, runtime performance, and the failure modes that only show up at scale. Partner with the Engineering Manager on technical roadmap, hiring, inte

About the Role: The Machine Learning team at Tubi drives the innovation behind personalized user experiences. With the largest inventory in the industry and hundreds of millions of viewers, we tackle problems in the space of recommendations, search, content understanding and ads optimization that shape the future of streaming. We are seeking a highly skilled Senior Machine Learning Engineer to contribute to transformative projects in video personalization. In this role, you will design and implement advanced algorithms and systems to improve our personalization strategy. As a senior technical expert, you will tackle complex problems in machine learning at scale, collaborating closely with cross-functional teams to develop and optimize machine learning-driven solutions. This is a hybrid role in our Toronto office. What You'll Do: Design, develop, and implement recommendation systems and algorithms for a global audience Conduct deep dives into algorithmic components and systems, ensuring that models are optimized for both performance and scalability across multiple regions and product areas Build and deploy high-impact robust ML pipelines, including data extraction, feature development, model training, testing, and deployment Continuously monitor, evaluate, and optimize the performance of deployed models, ensuring they meet business goals and provide high-quality user experiences. Work closely with Product, Engineering, and Data Science teams to align on product requirements, set expectations, and deliver machine learning-driven solutions that improve user engagement Your Background: 3+ years of industry experience building production Machine Learning systems BS, MSc, or Ph.D. in Computer Science, Machine Learning, Statistics, Mathematics, or a related field Experience with deep learning technologies for recommendation systems, including TensorFlow, PyTorch, or similar frameworks Proficiency in building and deploying full-stack machine learning pipelines: data e

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: As a Senior Staff Security Engineer, you will be one of Ripple's most senior technical security practitioners, operating at the intersection of application security, cloud infrastructure security, and secure software delivery. This role exists to raise the technical bar and extend Ripple's security posture as the engineering organization scales across new products, new architectures, and an increasingly sophisticated threat landscape. You will serve as the dedicated security engineering partner for Ripple Treasury. You will lead the technical direction for product and infrastructure security, partnering with Ripple Treasury Product and Engineering teams to drive secure design, threat modeling, vulnerability management, and cloud security architecture. WHAT YOU’LL DO: Serve as the dedicated Security Engineering partner for Ripple Treasury BU, owning the security posture of the Treasury solution and infrastructure environment from assessment through remediation and ongoing maturity improvement. Lead threat modeling and security architecture reviews across Treasury offerings. Own the secure software development lifecycle for your product surface area, defining security guardrails, CI/CD integrations, and developer guidance that make secure by default a practical reality. Drive the cloud security architecture for Treasury across Azure and AWS, inclu

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: As a Senior Staff Security Engineer, you will be one of Ripple's most senior technical security practitioners, operating at the intersection of application security, cloud infrastructure security, and secure software delivery. This role exists to raise the technical bar and extend Ripple's security posture as the engineering organization scales across new products, new architectures, and an increasingly sophisticated threat landscape. You will serve as the dedicated security engineering partner for Ripple Treasury. You will lead the technical direction for product and infrastructure security, partnering with Ripple Treasury Product and Engineering teams to drive secure design, threat modeling, vulnerability management, and cloud security architecture. WHAT YOU’LL DO: Serve as the dedicated Security Engineering partner for Ripple Treasury BU, owning the security posture of the Treasury solution and infrastructure environment from assessment through remediation and ongoing maturity improvement. Lead threat modeling and security architecture reviews across Treasury offerings. Own the secure software development lifecycle for your product surface area, defining security guardrails, CI/CD integrations, and developer guidance that make secure by default a practical reality. Drive the cloud security architecture for Treasury across Azure and AWS, inclu

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Senior Technical Consultant – AI-Powered Process Automation As an individual contributor, you will design complex architectures and lead the hands-on engineering of enterprise-grade automation platforms for global industry leaders. Location: Chennai, India | Work Model: In Office About the Team Our Chennai-based Customer Success team serves as an elite engineering hub for global enterprises. We specialize in platform architecture, delivering scalable, high-throughput environments that utilize AI-Powered Process Automation to resolve mission-critical operational bottlenecks. The Opportunity As a Senior Technical Consultant , you will focus directly on core hands-on engineering, system design, and technical integration execution. Top technical talent joins Appian in this role to maintain individual contributor focus on complex architectures—building low-latency integrations, optimizing database schemas, and diagnosing deep performance bottlenecks without heavy people-management overhead. What You’ll Do Implement Scalable Platform Architecture: Build and maintain standards and tools to ensure high performance and resilience with a focus on reusability, schema design, data modeling , query performance, and responsive UX/UI best practices. Engineered Integrations: Perform hands-on design, code implementation, and unit testing using SQL views , stored procedures , and high-concurrency REST/SOAP web services/APIs . System-Level Troubleshooting: Rapidly diagnose performance bottlenecks, memory usage, CPU constraints, and network latency spikes across the we

(P-1174) At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Networking Infrastructure is a core part of the platform that powers all our data and AI products. The platform also powers key enterprise security features used by customers across all our products to build connectivity solutions to cloud resources and prevent data exfiltration. We are seeking an experienced Sr. Staff Software Engineer with deep networking expertise to help shape the future of Databricks’ Networking Infrastructure . As one of the early members of the rapidly growing Bangalore site, you will play a critical role in defining the technical vision and architecture for next-generation network connectivity & observability services that will power & manage millions of VMs across multiple clouds . In this role, you will own and drive the design of large-scale connectivity platforms that form the backbone between Databricks’ control plane and compute plane . These platforms are foundational to improving the scalability, reliability, and efficiency of our compute infrastructure, while enabling more intelligent and cost-effective use of cloud resources. You will operate at an org-wide level , setting technical direction, leading complex cross-team initiatives, and mentoring senior engineers. You’ll work closely with product management, operations, and partner engineering teams to translate long-term business goals into durable, extensible networking systems . This role requires both hands-on technical leadership and the ability to influence architecture and execution across teams. This is a unique opportunity for a senior technical leader who enjoys working in ambigu

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is about empowering enterprises to achieve their full potential, and people too. With a culture that's all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology and careers to the next level. We are hiring a Principal Forward Deployed Engineer II for our Frontier Engineering team. This team embeds directly with Snowflake's most strategic customers to design, build, and deploy production-grade AI systems . At the IC6 level, you serve as the senior technical authority and architectural leader for a portfolio of high-impact customer engagements. You operate as a peer technical advisor to CTOs, VPs of Engineering, chief architects, and heads of data and AI, setting technical direction that extends beyond individual accounts and influences how Snowflake delivers AI solutions at scale. AS A PRINCIPAL FORWARD DEPLOYED ENGINEER II YOU WILL: Serve as the senior technical authority and architectural leader for customer engineering leadership: Build durable, peer-level relationships with CTOs, VPs of Engineering, chief architects, and heads of data and AI at Snowflake’s most strategic accounts. Lead architectural steering, technical reviews, and executive strategy alignment while shaping multi-year AI ro

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview The Ads DSE team builds the core capabilities that power Instacart's off-platform advertising, secure data collaboration (cleanrooms), automated taxonomy management, and their associated platform foundations. We are hiring a Senior Engineer II (L6) to co-own the technical roadmap, modernize our data solutions infrastructure, scale off-platform integrations and measurement capabilities, extend our cleanroom collaboration capabilities, and automate taxonomy change management workflows. This role is pivotal for cross-team collaboration, developer productivity, and AI-driven development initiatives. You are a senior technical leader who designs and ships scalable, data‑intensive systems; drives cross‑team execution; and raises engineering standards. You’ll partner closely with Product, Data Science, Data Platform, and Governance teams to build reusable abstrac

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are looking to hire an experienced Senior Technical Program Manager who can be part of a world-class team that builds Snowflake’s product and cloud platform. This role is a unique opportunity to make a significant impact by building a flexible, large scale, high-performance, and resilient platform for Snowlake features and services. Be part of the vision to create the best data cloud platform. Our ‘get it done’ culture allows everyone at Snowflake to have an equal opportunity to innovate on new ideas, create work with a lasting impact, and excel in a culture of collaboration. AS A SENIOR TECHNICAL PROGRAM MANAGER, YOU WILL: Be responsible for defining and delivering important programs with broad organizational, business and technical impact. Provide cross-functional leadership with Engineering and Product Management, and inter/intra team communications to deliver outstanding program outcomes. Bring strong, data-driven and strategic technical judgment to decisions. Be hands-on, working closely with Software Engineers and Product Managers to design, build, and deliver the next generation of Snowflake services and apps. Amplify your impact by educating and mentoring the TPM and Engineering communities on program management best practices. Identify opportunities to improve e

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview The Ads DSE team builds the core capabilities that power Instacart's off-platform advertising, secure data collaboration (cleanrooms), automated taxonomy management, and their associated platform foundations. We are hiring a Senior Engineer II (L6) to co-own the technical roadmap, modernize our data solutions infrastructure, scale off-platform integrations and measurement capabilities, extend our cleanroom collaboration capabilities, and automate taxonomy change management workflows. This role is pivotal for cross-team collaboration, developer productivity, and AI-driven development initiatives. You are a senior technical leader who designs and ships scalable, data‑intensive systems; drives cross‑team execution; and raises engineering standards. You’ll partner closely with Product, Data Science, Data Platform, and Governance teams to build reusable abstrac

Technical Lead / Platform Solution Architect Mission Value: Serve as the technical authority across a complex, multi-vendor AI and software platform, helping the government team make sound architecture decisions, resolve cross-platform integration challenges, and establish repeatable patterns that accelerate mission delivery. Role Description Defense Unicorns is seeking a senior Technical Lead / Platform Solution Architect to embed with a government team and serve as the go-to technical subject matter expert across the platform architecture. This individual will connect the mission, engineering, security, data, AI, and vendor perspectives into a coherent technical approach and become a trusted technology advisor to the mission hero. The role is intentionally hands-on and strategic. The Technical Lead will work across Kubernetes/OpenShift, GitLab and CI/CD, AI/agent infrastructure, enterprise data services, cloud infrastructure, security controls, and integration patterns. They will guide technical decisions, challenge assumptions, identify architectural risks early, and help the team move from prototype to operational capability. The ideal candidate can move fluently between executive-level mission conversations and deep technical discussions with engineers and OEM teams. Responsibilities Own the end-to-end technical architecture and serve as the primary technical SME across the platform ecosystem. Become a trusted technology advisor to the mission hero, translating mission objectives into pragmatic technical choices and providing clear recommendations, tradeoffs, and risk assessments. Create and maintain the architectural “big picture” across application, platform, AI, data, networking, security, identity, and integration layers. Lead technical integration across commercial and government technologies, including Kubernetes/OpenShift, GitLab, AI/ML services, enterprise data platforms, and supporting security tooling.Identify architectural dependencies, integration r