Senior Technical Support Engineer Jobs

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Job / Role Summary The MTS is a senior technical contributor who leads critical dry etch modules and advances next-generation NAND scaling by owning key processes, driving equipment roadmaps with hardware teams, and leading multi-functional problem solving for yield, defectivity, and manufacturability. The role requires deep dry etch fundamentals, strong predictive/mitigation thinking, and mentorship contributions aligned to technical leadership expectations. Main Responsibilities Lead development of dry etch technology and essential modules; serve as a dry etch area expert. Develop/innovate dry etch processes to meet structural and electrical specifications; demonstrate mechanistic understanding of parameter-to-outcome relationships. Work closely with hardware teams to develop the

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Job / Role Summary The Member of Technical Staff is a senior technical leader responsible for shaping photolithography direction across multiple nodes and influencing organizational decisions through deep expertise and leadership. This role influences integration strategy, mentors engineers, and drives innovation across development teams. Main Responsibilities Lead complex photolithography process development programs spanning multiple technology nodes. Define medium ‑ to long ‑ term photolithography process and equipment technology roadmaps. De ‑ risk novel lithography concepts and platforms. Serve as a technica

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team & role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Robinhood Command Center (RCC) is a newly formed reliability team that serves as the front line for detecting, coordinating, and mitigating production incidents across Robinhood. As part of Robinhood’s broader reliability initiative, RCC works closely with product engineering, reliability, observability, infrastructure, and business teams to reduce customer impact and shorten incident duration. As a Senior Engineer, you will be part of the founding RCC team, helping define how Robinhood responds to and learns from incidents at scale. This is a highly visible role focused on incident leadership, operational excellence, and reliability tooling. You will not own product services or core infrastructure, but you will own the processes and tools that enable fast, high-quality incident response. This role is based in our Menlo Park, California office, with in-person attendance expected at least 3 days per week. What you'll do: Serve as a senior technical leader driving the long-term reliability and observability strategy across Robinhood’s infrastructure Partner closely across many different types of engineers to raise the bar for operational excellence and incident r

Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, agitation associated with dementia due to Alzheimer’s disease, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, as well as multiple novel product candidates addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain’s biggest problems so patients and their loved ones can flourish. For more information, please visit us at www.axsome.com and follow us on LinkedIn and X . About This Role: Axsome Therapeutics is seeking a Director/Senior Director, HEOR Modeling and Evidence Synthesis to serve as the company’s senior technical expert for health economic modeling and comparative evidence generation. Reporting to the Associate Vice President of Health Economics & Evidence Generation Strategy, this hands-on role will conceptualize, build, validate, interpret, and communicate fit-for-purpose models supporting marketed products and pipeline assets across rare and prevalent CNS conditions. The Director/Senior Director will lead the scientific strategy and execution of cost-effectiveness, budget impact, disease, and other decision-analytic models; and lead systematic literature reviews, indirect treatment comparisons, and formal network meta-analyses. The individual will partner closely with HEOR Product Leads, HEOR Analytics, Medical Strategy, Market Access, Publications, and other cross-functional colleagues to translate clin

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customersuccess with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. Backblaze is seeking a Senior Technical Program Manager. Role Overview: We are seeking a Sr. Technical Program Manager to join a growing Security team, with focus on program delivery, driving portfolio management and operating model practices for Backblaze. Key Responsibilities: Lead end-to-end planning and execution of enterprise security programs (e.g., vulnerability management, incident response readiness, identity and access management, data protection, cloud security) from initiation through delivery Communicate technical security concepts and program status clearly to both technical teams and non-technical stakeholders Develop and maintain detailed program plans, timelines, budgets, and resource allocation across multiple concurrent security initiatives Identify, track, and mitigate program risks and dependencies, escalating blockers to leadership with clear options and recommendations Drive cross-functional coordination between engineering, product, legal, and third-party vendors to ensure secu

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team At Stripe, product development is an extremely collaborative effort between engineering, design, analytics, partnerships, legal, risk, and go-to-market teams. You'd be joining a group of experienced engineering, product management, strategy, and operations leaders who have a track record of successfully building large-scale businesses and products that collectively impact millions of users around the world. Stripe's payments products help accelerate many of the world's most innovative companies, and the Local Payment Methods team owns one of Stripe's most critical workflows, a platform that processes billions of dollars in payments annually. We're looking for a senior Technical Program Manager who's passionate about solving problems in the complex payments landscape, not only serving our customers but also our financial partners and regulatory stakeholders.Payments continues to see innovations such as an acceleration in payment methods coming online in the form of Buy Now Pay Later, Digital Wallets, and Crypto payments. Such payment methods provide more benefits to merchants and enable functionality that was not present before. The Local Payment Methods team builds the platform and enables payment methods that connect to millions of Stripe users globally. We're responsible for building new product

Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. Our technology enables organizations to move faster while maintaining the governance, accountability, and control required in highly regulated environments. Our portfolio includes Zafin AIOS , an agent orchestration platform for governed AI work; the Zafin Banking Platform , which helps banks modernize product, pricing, offers, billing, loyalty, and relationship management; and Zafin IO , an integration platform that connects data, systems, and workflows across complex enterprise environments. Headquartered in Toronto, Canada, Zafin partners with leading financial institutions across North America, Europe, the Middle East, Africa, and Asia-Pacific. As AI transforms the future of financial services, we're building the platforms that help regulated organizations adopt AI responsibly and at scale. What is the opportunity? Reporting to the Senior Vice President, the Senior Technology and Integration Services, the Integration Consultant will work in multiple client-facing projects to enable SaaS onboarding. You will act as the technical go-to person for SaaS onboarding and a thought leader on Zafin integration paradigms and its best practices across multiple cloud platforms. You will have ample opportunities to field your best communication, technical, and organizational skills to take a SaaS project from initiation to go-live. You will represent client interests internally to enhance process, product, documentation, and delivery experience. You will interact with senior technical leaderships on the client-side and present and align them with solution approaches. You will interact with multiple internal stakeholders to achieve alignment across various project goals and delivery targets. What will you do? Interact and collaborate with customers and partners to define the integration landscape.&n

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Role Summary The DMTS is a recognized expert inside and outside Micron, shaping the technical vision for cell film processes with influence across top-level organizational boundaries, leading programs spanning the engineering group, driving breakthroughs, influencing industry/cross-disciplinary teams, and mentoring senior technical leaders to guide critical roadmap decisions. Owns and updates the cell film process technology roadmap; drives external collaborations and benchmarking; prepares high-impact technical deliverables (presentations/white papers/patent filings); guides investment and prioritization decisions. Main Responsibilities Serve as the CMP technical authority for NAND technology development, defining long‑term technology and equipment strategies Architect and drive next‑generation CMP process innovation, including FOAK developments, recipe architecture, and integration alignment Lead resolution of the most complex yield, defectivity, and integration challenges through deep CMP process, materials, and layout expertise Define and execute CMP hardware and supplier roadmaps, translating industry benchmarking and external insights into internal advantage Provide forward‑looking technical leadership, identifying sc

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Job / Role Summary The DMTS is a recognized expert (internally and externally) shaping the technical vision for NAND structural and electrical film processes, with influence spanning top-level organizational boundaries. This role leads breakthrough programs impacting the broader engineering group, guides critical roadmap decisions, mentors senior technical leaders, and represents Micron through strategic external collaborations and industry engagement. Main Responsibilities Shape the technical vision for structural and electrical film processes with enterprise-level impact; own and update the process technology roadmap aligned to business objectives and competitive benchmarks. Lead programs spanning the engineering group to deliver innovative breakthroughs; solve the most challenging technical problems and guide comp

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Role Summary The DMTS is a recognized expert inside and outside Micron, shaping the technical vision for cell film processes with influence across top-level organizational boundaries, leading programs spanning the engineering group, driving breakthroughs, influencing industry/cross-disciplinary teams, and mentoring senior technical leaders to guide critical roadmap decisions. Owns and updates the cell film process technology roadmap; drives external collaborations and benchmarking; prepares high-impact technical deliverables (presentations/white papers/patent filings); guides investment and prioritization decisions. Main Responsibilities Shape technical vision for cell film; lead enterprise-wide programs advancing innovative breakthroughs. Influence industry and cross-disciplinary teams via external collaborations and representation at consortia/conferences and collaborative research initiatives. Mentor senior technical<sp

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team At Stripe, product development is an extremely collaborative effort between engineering, design, analytics, partnerships, legal, risk, and go-to-market teams. You'd be joining a group of experienced engineering, product management, strategy, and operations leaders who have a track record of successfully building large-scale businesses and products that collectively impact millions of users around the world. Stripe's payments products help accelerate many of the world's most innovative companies, and the Local Payment Methods team owns one of Stripe's most critical workflows, a platform that processes billions of dollars in payments annually. We're looking for a senior Technical Program Manager who's passionate about solving problems in the complex payments landscape, not only serving our customers but also our financial partners and regulatory stakeholders.Payments continues to see innovations such as an acceleration in payment methods coming online in the form of Buy Now Pay Later, Digital Wallets, and Crypto payments. Such payment methods provide more benefits to merchants and enable functionality that was not present before. The Local Payment Methods team builds the platform and enables payment methods that connect to millions of Stripe users globally. We're responsible for building new product experiences that help providers to improve their integration, boost their conversion, and grow their business. We also own the end-to-end journey

Zoox is on an ambitious journey to develop a full-stack autonomous mobility solution for cities and to safely deploy a purpose-built robotaxi. Our System Design and Mission Assurance (SDMA) team plays a foundational role in this mission by constructing the safety case for each critical milestone. We are seeking a Senior Technical Program Manager to lead highly cross-functional initiatives that substantiate the safety case for Zoox’s autonomous software, vehicle platform, and operations. Your work will span both real-world and virtual environments, ensuring that the autonomy stack, robot platform, and the operations meet rigorous performance, reliability, and safety requirements. This role operates horizontally across Autonomy Software, Robot Platform, and operations, aligning validation efforts, resolving cross-domain dependencies, and ensuring cohesive execution across the system. You will be part of an organization with strong leadership and a transparent, respectful culture that empowers you to deliver at your highest potential. In this role, you will: Develop, drive, and own the end-to-end strategy for cross-functional Verification and Validation (V&V) programs from planning through execution and closure. Lead cross-functional coordination to define comprehensive simulation-based and structured test plans. Align validation pipelines and synchronize program execution across technical program managers and engineering leads. Manage risk assessments, track critical issues, drive cross-team resolutions, and escalate challenges where necessary. Define and track resource requirements, identify critical paths, and maintain visibility into key program milestones. Ensure program transparency, proactively identify risks, and drive mitigation strategies to maintain schedule and quality targets. Debrief company executives on program-critical topics Qualifications BS or MS degree in Engineerin

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are hiring a Senior Technical Architect for our Services Delivery team. Our SD organization partners with customers across every stage of their data and AI journey, from initial implementation through long-term platform strategy. In this role, you will own the technical delivery and outcome for complex, high-priority engagements, serve as the most senior technical voice in the room, and shape how our customers use Snowflake to drive real business transformation. AS A SENIOR TECHNICAL ARCHITECT AT SNOWFLAKE, YOU WILL: Customer Leadership and Advisory Lead customer engagements as the primary technical authority, owning architecture decisions and driving measurable outcomes across complex, multi-workstream implementations Partner with customer executives and senior technical leadership to define platform strategy, develop long-term roadmaps, and align Snowflake capabilities to business objectives Translate ambiguous business problems into well-defined, scalable technical solutions, with clear delivery paths and risk-mitigation strategies Serve as the trusted escalation point for technical challenges within engagements, unblocking delivery teams and resolving architectural issues Technical Architecture and Delivery Architect and implement end-to-end AI/ML solutions on Snowfl

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are hiring a Senior Technical Architect for our Services Delivery team. Our SD organization partners with customers across every stage of their data and AI journey, from initial implementation through long-term platform strategy. In this role, you will own the technical delivery and outcome for complex, high-priority engagements, serve as the most senior technical voice in the room, and shape how our customers use Snowflake to drive real business transformation. AS A SENIOR TECHNICAL ARCHITECT AT SNOWFLAKE, YOU WILL: Customer Leadership and Advisory Lead customer engagements as the primary technical authority, owning architecture decisions and driving measurable outcomes across complex, multi-workstream implementations Partner with customer executives and senior technical leadership to define platform strategy, develop long-term roadmaps, and align Snowflake capabilities to business objectives Translate ambiguous business problems into well-defined, scalable technical solutions, with clear delivery paths and risk-mitigation strategies Serve as the trusted escalation point for technical challenges within engagements, unblocking delivery teams and resolving architectural issues Technical Architecture and Delivery Architect and implement end-to-end AI/ML solutions on Snowfl

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are hiring a Senior Technical Architect for our Services Delivery team. Our SD organization partners with customers across every stage of their data and AI journey, from initial implementation through long-term platform strategy. In this role, you will own the technical delivery and outcome for complex, high-priority engagements, serve as the most senior technical voice in the room, and shape how our customers use Snowflake to drive real business transformation. AS A SENIOR TECHNICAL ARCHITECT AT SNOWFLAKE, YOU WILL: Customer Leadership and Advisory Lead customer engagements as the primary technical authority, owning architecture decisions and driving measurable outcomes across complex, multi-workstream implementations Partner with customer executives and senior technical leadership to define platform strategy, develop long-term roadmaps, and align Snowflake capabilities to business objectives Translate ambiguous business problems into well-defined, scalable technical solutions, with clear delivery paths and risk-mitigation strategies Serve as the trusted escalation point for technical challenges within engagements, unblocking delivery teams and resolving architectural issues Technical Architecture and Delivery Architect and implement end-to-end AI/ML solutions on Snowfl