Senior Technical Support Representative Jobs

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Our vision is to transform how the world uses information to enrich life. Join an inclusive team focused on one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solution we create help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while contributing to integrity, sustainability, and giving back to our communities. Because doing so can spark the very innovation we are pursuing. Job Description: As a CAD Applications Engineer at Micron Technology, Inc., you will be working in a collaborative, production support role evaluating, improving EDA and debugging both in-house and commercial Electronic Design Automation (EDA) tools and flows for Design Verification . You will work closely with the Design and Layout teams to increase their productivity and work efficiency. Integrates AI-assisted tools and insights into daily work to improve efficiency, quality, or effectiveness, exercising sound judgment and complying with organizational standards and legal requirements. Contributes to a culture of continuous improvement by identifying, testing, and sharing AI-enabled enhancements within one’s scope of work. Responsibilities and Tasks include, but not limited to: Develop, deploy, and support robust, configurable, and scalable tools to enable hardware verification acros

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. We are seeking for motivated individuals to join the NVMQRA team working as a reliability test program Engineer. In this position, you will be responsible for design, develop and maintain NAND reliability test programs. You will be working closely with NAND Product Quality Engineer, Product Engineering and Operation teams to evaluate NAND products in all reliability aspects during new product development phase. Your main responsibilities include: Develop reliability stress and testing methodology for NAND product Develop and maintain NAND product reliability and characterization test programs Working with product reliability engineers to define reliability test flows for individual product Provide support to operation team to ensure seamless execution for generated test flow on the tester with live product Provide test program related support for failure validation and characterization. Contribute to burn-in board design and software development The ideal candidate should have a good mix of understanding Flash memory reliability testing requirements and software background in C&#43;&#43;/Python. Understand of Automate Test Equipment and specifically Ambyx is a plus. You are encouraged to apply if you could demonstrate some of the qualities listed below: <

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Job Summary At Micron, we are transforming the future of semiconductor manufacturing through data, artificial intelligence, and advanced analytics. As a Senior/Staff Data Scientist , you will leverage massive volumes of manufacturing, engineering, and business data to develop predictive models, uncover actionable insights, and drive intelligent decision-making across our global operations. In this role, you will collaborate with world-class engineers, data scientists, and business leaders to solve complex real-world challenges using machine learning, statistical modeling, and advanced analytics. You will have the opportunity to develop innovative AI-driven solutions that improve product quality, optimize manufacturing performance, accelerate operational excellence, and shape the future of intelligent manufacturing. If you are passionate about turning data into impactful business solutions and thrive in a highly automated, data-rich environment, we invite you to join our team and make a meaningful difference. Responsibilities Collaborate with cross-functional teams including Engineering, Manufacturing, Product, and Business stakeholders to identify opportunities for data-driven solutions and process improvements. Analyze l

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Unique Opportunities Complete ownership of verification and end to end analysis of sophisticated full chip gate level custom designs with advanced low power and power management technologies spread across multiple categories such as DDR5,LPDDR5,DDR6 and LPDDR6 that can operate at high speeds of up to 9600MT/s. Collaborate closely with design and verification team members spread across the globe, many of whom have decades of experience in memory design. Work on multi-functional tasks that can widen your skills. Responsibilities: Guide and set the direction for the verification effort within your areas of expertise in any project that the team undertakes. Provide verification support to design projects by simulating, analyzing, and debugging pre-silicon full chip designs. Develop Test cases/Stimulus to increase the functional coverage for all DRAM and emerging memory architectures and features. Participate in developing verification methodology and verification environments for sophisticated products. Co-work with international colleagues on developing new verification flows to take on the challenges in design. Develop and maintain test benches and test vectors using simulation tools and run regressions for coverage analysis and improvements. Ability to identify verification pain poin

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. We are looking for an Senior Engineer in Product Engineering, NAND Validation/Characterization , specializing in functional and design validation . Experienced in simulation ‑ based validation, failure analysis, and cross ‑ functional issue closure. Strong focus on automation, data ‑ driven validation, and applied AI/ML techniques to improve test efficiency, coverage, and debug productivity. This role focuses on building scalable, reusable, and automated test program frameworks, including AI/ML ‑ driven initiatives, to support both deterministic validation flows and pseudo ‑ random validation (RSG – Random Sequence Generator). You will play a key role in architecting the backbone of Verilog test programs—enabling efficient development, execution, debug, and reuse across multiple products and technology nodes. Validation scope includes NAND datasheet commands, features, interfaces, and customer ‑ mode operations on silicon platforms. When device issues are uncovered, you will perform deep failure analysis, drive root ‑ cause identification, and collaborate close

Senior Software QA Test Development Engineer - Diagnostics — US, CA, Santa Clara. Apply via Workday.

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As the Senior Manager of Security Operations, you will lead and scale Everpure's global Detection Engineering and Cloud Incident Detection & Response (CIDR) teams. You will own the mission of transforming SecOps into a proactive, intelligence-driven defense engine that measurably reduces risk across cloud, SaaS, infrastructure, and endpoint environments. Partnering closely with GRC, Infrastructure, Product Security, and Engineering leadership, you will establish operational work plans, detection standards, and response strategies that safeguard the Everpure Platform against sophisticated global threats. WHAT YOU'LL DO Direct Detection Engineering & Incident Response Strategy: Establish operational objectives, work plans, and SLAs across threat detection, automated response workflows, and incident triage to continuously optimize Mean Time to Detect (MTTD) and Mean Time to Respond (MTTR). Champion Threat-Informed Detection & Validation: Lead the deployment and continuous refinement of a high-signal detection inventory mapped to MITRE ATT&CK, validating control efficacy through automated simulations, red/purple team exercises, and threat hunt findings. Streamline Telemetry Ingestion & Automation: Oversee the architectural ingestion of multi-cloud (AWS, Azure), endpoint, network, and SaaS log sources into SIEM and SOAR pipelines, reducing false positives and accelerating automated remediation. Lead

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Senior Product Manager Ireland, Dublin (Hybrid) Role Overview As a Senior Product Manager you will work within the Commerce Platform area of the PlayStation business, leading initiatives that drive monetization growth for PlayStation’s membership program, PlayStation Plus, in addition to commerce experiences for players. You will expand upon the PlayStation Plus service to evolve the value proposition and support business goals to acquire new audiences and expand PlayStation’s reach. You will help shape how players discover, understand, adopt, and purchase our products, deriving ongoing value. Your work will support evolving monetization strategies, strengthen the value of existing offerings, and enable new growth opportunities across the PlayStation platform. This role requires strong product leadership, a data-informed mindset, and close collaboration with cross-functional teams to deliver impactful experiences at global scale. Responsibilities Develop the product strategy for experiences & capability that help acquire & engage members, with a focus on seamless experiences from acquisition to ongoing member engagement that serve new & diverse audiences and drive monetization growth. Lead th

Start date: Immediate Salary: $115,000 - $130,000 (bonus eligible) Location: Washington, D.C. (hybrid) ABOUT ORCHESTRA Orchestra is a new communications company that helps brands and organizations reach audiences in a more effective and precise way. Its growing team of 700+ storytellers and strategists is shaping what's next in communications, with experience that spans consumer, technology, climate and sustainability, education, healthcare, philanthropy, real estate, sports, travel, hospitality, and arts and culture, to name a few. Since 2022, it’s acquired nine firms, including: BerlinRosen , Civitas Public Affairs Group , Derris , Glen Echo Group , Inkhouse , M18 , Message Lab , Onward and Small Girls PR . It also launched Brightmode , a talent acquisition firm for communications professionals. Learn more at: www.orchestraco.com . People of all backgrounds and abilities are strongly encouraged to apply. Orchestra is committed to building and maintaining a diverse staff, and recognizes that its continued success depends on hiring and retaining high-quality creative professionals with a variety of backgrounds and experiences. Opportunities for advancement exist, and we are committed to helping all staff develop and grow. ABOUT THE GLEN ECHO GROUP Glen Echo Group seeks a Senior Director to join our fast-growing, DC-based team. As one of the leading storytellers for the internet-enabled world, this role will combine passion, industry and policy knowledge and creative communications expertise to tell the stories of innovation and how it can move the world forward as a force for good. ABOUT THIS ROLE This is an exciting opportunity to join our growing team and work every day with the leading brands and innovators of the new economy. Our ideal candidate is a senior-level communications professional with strong storytelling and media expertise, the ability to lead multiple, high-profile accounts and manage a cross-disciplinary team. This person s

About Goods & Services Goods & Services is a product design and engineering company. We solve mission-critical challenges for some of the world’s largest enterprises, with deep expertise in highly regulated industries—including life sciences and financial services . Our design-led approach allows us to apply cutting-edge capabilities in AI, Data and Hardware Engineering to companies of any size. Headquartered in the United States , we operate regional development centers in Mexico and the United Kingdom . This global footprint—anchored by our nearshore model—enables us to deliver at scale with the speed, efficiency, and cultural alignment our clients expect. About the job Goods & Services is looking for a Senior Data Platform Engineer who is responsible for hands-on implementation, maintenance, and operational support of modern lakehouse platforms, with a focus on Microsoft Fabric / OneLake. In this role, you will participate in the full lifecycle from requirements to deployment and production support, translating business needs into reliable data products while ensuring data quality, monitoring, and performance. You will work closely with Solution Architects to follow platform standards across multiple engagements. What you’ll do: Ensure data quality and reliability by implementing data quality checks, monitoring anomalies, performing root cause analysis on pipeline failures, and proactively identifying and resolving data or process issues impacting reliability, cost, or stakeholder trust. Implementation & Operations: Design, build, and maintain data ingestion and orchestration components (e.g., Fabric Data Pipelines, notebooks) for patterns such as file drops, APIs, and database extracts. Reliability & Quality: Ensure data integrity by implementing quality checks, monitoring anomalies, and performing root cause analysis on pipeline failures. Architecture & Modeling: Develop curated transformation layers

*]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" data-turn-id="request-6aa4484d-eebc-83e8-89a6-0bd6ff429c20-39" data-turn-id-container="request-6aa4484d-eebc-83e8-89a6-0bd6ff429c20-39" data-testid="conversation-turn-12" data-turn="assistant"> Role Purpose Jumio’s customers do more than renew. They expand, advocate and become proof points that help win new business. The Senior Manager, Customer Marketing will build the programs, communications and campaigns needed to make that happen at scale. You will own the customer marketing function across Jumio’s existing customer base, working at the intersection of Marketing, Customer Success and Account Management. You will build lifecycle communications that reinforce value, establish a structured advocacy program that turns satisfied customers into active references, and create events and content that strengthen customer relationships. This is a senior individual-contributor position with end-to-end program ownership and no direct revenue quota. Role Value By joining Jumio’s marketing organization, you will: Build the infrastructure and operating model for customer marketing at Jumio Give Customer Success and Account Management repeatable programs and content that support adoption, renewal and expansion Develop a reliable network of customer advocates, references and speakers Turn customer insights into useful input for Product, Marketing and go-to-market teams Create customer proof that strengthens Jumio’s credibility and supports new business Example Responsibilities Own Jumio’s customer communication calendar, including product updates, feature-adoption campaigns and lifecycle email programs that keep customers informed and engaged Build and manage a structured customer advocacy program covering references, case study participants, G2 reviewers, event speakers and

Lithic is the modern card issuing and processing platform empowering ambitious financial companies to build the future of payments. Our infrastructure powers card programs for 100+ innovative clients, from fintechs reimagining credit and digital banking to platforms transforming disbursements and spend management. Companies like Mercury, Flex, and Novo rely on Lithic's developer-friendly APIs, direct network connections, and flawless reconciliation to launch and scale card programs in weeks, not years. We're building a future where access to better financial products materially improves people's lives, free from the constraints of 30-year-old mainframes and legacy processors. We're proud to be backed by world-class investors who share that vision, including Bessemer Venture Partners, Index Ventures, Spark Capital, Stripes, and Mastercard, along with many others. We're a team of 170+ across 26 states and 7 countries, headquartered in New York City. We are hiring a Senior Risk Associate to run Lithic's risk assessment function: the client risk assessment program, the third party risk management program, and the enterprise risk assessment. You will execute the assessments, own the operations that keep them on schedule and defensible, and continuously improve the rubrics, questionnaires, registers, and SOPs that govern them. You will also own program underwriting: the criteria, limit and reserve recommendations, and periodic reassessment that follow a client from diligence through scale. This is an AI-forward role. Lithic is deploying agentic tooling across diligence and documentation workflows, and this role owns that build in the assessment domain: testing, tuning, and documenting the tooling so routine collection, review, and drafting are absorbed by automation, while you own the judgment calls, the exceptions, and the written product that goes to partner banks and examiners. This role operates with limited guidance and owns its programs end to end. It is

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Role Summary: Sony Interactive Entertainment (SIE) is seeking an experienced Senior Legal Operations Program Manager to join our Legal Operations Team . In this strategic role, you will lead complex, cross-functional programs that enhance the efficiency, effectiveness, and scalability of SIE’s global Legal Department. You will serve as a central program management partner across Legal technology initiatives, helping shape and execute short-, mid-, and long-term roadmaps while bringing structure, prioritization, and consistency to a growing portfolio of tools and services. The role will work closely across Legal and with partners in IT, Finance, Procurement, Privacy, and the broader business. The ideal candidate combines strong program management expertise with experience working within a Legal environment, hands-on knowledge of Asana, familiarity with legal technology, and a passion for operational improvement and innovation. What You’ll Be Doing: Program Management & Legal Technology Lead complex, cross-functional Legal programs from planning through delivery, establishing clear roadmaps, priorities, timelines, milestones, and success measures. Serve as a central program management partner across Legal technology initiatives, using Asana to manag

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. The Opportunity Mindbody is seeking a Senior Product Manager, Enterprise Experience to shape the platform capabilities that enable multi-location and franchise businesses to operate as a connected network. In this role, you will own the foundational infrastructure that determines how studios within a multi-location organization relate, synchronize, and operate as one business. This includes cross-studio data relationships, site-to-site navigation, inherited permissions, and the financial machinery behind franchise fees, reciprocity fees, and cross-studio revenue transfers. The ideal candidate has built multi-location hierarchies and behaviors for a B2B SaaS platform and understands the complexity beneath seemingly simple enterprise experiences. You are comfortable working with deep data models, transactional systems, and legacy architecture—and you know how to modernize critical platform capabilities without disrupting the businesses that depend on them. The Role You’ll Play Own the product strategy, roadmap, and execution for Mindbody’s core multi-studio platform capabilities. Define how locations within enterprise and franchise networks are modeled, connected, and managed acro

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Sales Senior Manager, New Business Accounts DACH & Benelux. About the job This position is needed to lead one of our New Business Account Executive teams selling into DACH & Benelux within the EMEA Region. Reporting into our EMEA Regional Vice President for South & DACH, the right person for this role is an experienced sales leader who is adept at building high-performing teams of solution-selling Account Executives disciplined in driving new logo acquisition and expanding market presence. Responsibilities In this role, you’ll: Build and manage a high performing team of account executives focused on acquiring new enterprise customers and driving new logo growth. Coach and lead a team to identify and execute targeted outbound prospecting strategies across the entire portfolio of Twilio Products. Enable and coach your team around how to engage across various levels of customer maturity and segmentation. Wo