Senior Technical Support Representative Jobs

EnCharge AI is a leader in advanced AI hardware and software systems for edge-to-cloud computing. EnCharge’s robust and scalable next-generation in-memory computing technology provides orders-of-magnitude higher compute efficiency and density compared to today’s best-in-class solutions. The high-performance architecture is coupled with seamless software integration and will enable the immense potential of AI to be accessible in power, energy, and space constrained applications. EnCharge AI launched in 2022 and is led by veteran technologists with backgrounds in semiconductor design and AI systems. Senior Emulation Engineer Location: India - Remote Job Description: At EnCharge AI, we are building the next generation of AI compute silicon — purpose-built for high-performance, low-power, and scalable AI inference. As an Emulation Engineer, you will play a critical role in validating complex AI accelerator architectures on emulation platforms before tape-out. This position is ideal for someone passionate about bridging the gap between hardware and software in fast-paced, deep tech environments. Responsibilities: • Set up and maintain Siemens Veloce emulation and prototyping platforms • Adapt SoC designs for Emulation and Prototyping • Develop and debug emulation testbenches and system-level environments • Support pre-silicon validation, power/performance analysis, and early software bring-up. Participate in silicon bring-up and validation. • Collaborate with design and verification teams to isolate design issues and accelerate debug. • Optimize performance of the emulation workloads and reduce turnaround time. • Work with firmware/software teams to enable use of emulators for OS and driver testing. Required Background: • BS/MS/Ph.D. in EE, CS, or related field with 7+ years of SoC design experience. • Experience with emulation platforms (Veloce, Palladium, or ZeBu) and FPGA-based prototyping systems (proFPGA, HAPS, or Protium) • Experience with emula

The Team Platform Engineering sits within SRE and builds the core infrastructure powering MongoDB’s broader engineering organization. Our teams own everything from our multi-cloud Kubernetes foundation to automated deployment pipelines and global observability platforms. Within Platform Engineering, the Fabric team manages the global network substrate that enables secure communication between internal microservices and incoming public internet traffic. We own network architecture, service mesh topologies, and edge load balancing, ensuring customer data remains safe in transit. Ultimately, Fabric plays a pivotal role in engineering the reliable, globally connected, multi-cloud network that underpins all MongoDB products. This role is based remotely in the United States. Role Overview We are seeking a talented Senior Site Reliability Engineer (SRE) with a strong networking background to join the Fabric team. This role is pivotal in building and maintaining the robust infrastructure necessary for secure and efficient communication between our services. As a Senior SRE on the Fabric team, you will leverage your expertise in networking, distributed systems, and automation to ensure our systems are resilient, scalable, and reliable. The ideal candidate should Be a US Citizen, as the position supports our FedRAMP authorized environment Have 5+ years of experience working on software and operating distributed systems, with deep expertise in networking fundamentals and a good understanding of how the internet works, e.g. TCP/IP (including IPv6), DNS, TLS/mTLS, BGP, tunnels, overlays, and SDN principles Be intimately familiar with modern cloud-based infrastructure and the network design primitives of at least one of AWS, Azure, or GCP, e.g. VPCs, subnetting, routing, VPNs, peering, private link / private service connect, and CDNs Possess a customer-focused mindset, driving improvements that benefit end-users Value efficiency in processes and operations, and display a strong p

Datadog is entering a new chapter in how our product looks, feels and operates. We're building a small, high-leverage Design Lab team to define that evolution, and we're looking for a Senior Staff Visual Designer to author it. Our design system powers everything we ship. Now we're ready to evolve it. As Datadog expands into AI-driven experiences and more complex product surfaces, the visual language needs to grow with it. This is the role that decides what that language is — someone with taste, judgment, and the confidence to set a direction and defend it. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do Define and evolve Datadog’s visual language across product surfaces. Lead exploratory and concept work, creating a range of distinct visual directions for the next generation of the product. Synthesize product context, research, references, and stakeholder input into clear visual principles and a coherent point of view. Establish the quality bar for typography, color, composition, iconography, imagery, motion, and visual expression across the platform. Create high-fidelity product exemplars and prototypes that make an emerging direction tangible. Partner deeply with Brand, Product Design, Motion, and Design Systems to test and refine the direction across different surfaces. Influence executives and senior stakeholders through clear, persuasive visual storytelling. Guide and critique the work of other designers, helping the visual direction remain coherent as it evolves. Help shape how visual exploration, critique, and craft are integrated into Datadog’s design process. You will report directly to the Design Director and work as part of a small, focused team defining the future state before it scales across hundreds of designers and engineers. Who Yo

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,700 Qontoers serving over 750,000 customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ ➡️ Mission Join us as a Product Manager for KYCB and help build one of the most sophisticated compliance engines in Europe. You'll own how Qonto verifies who its 600,000+ customers are — from their first sign-up to their next periodic review — under the guidance of Quentin, our Director of Product for Customer Lifecycle. ➡️ What you'll do Own entry-into-relationship checks: You'll shape the identity, fraud, and sanctions rules that decide who becomes a Qonto customer, across countries and business types. Design agentic compliance workflows: You'll build AI-driven decisioning that automates routine checks end-to-end, reserving human judgment for the cases that truly need it. Simplify periodic reviews: You'll rethink how we re-verify high-risk customers over ti

PSG at PGH – London Digestive Health, are looking for a Senior Med Sec who can work the below requirement: - Start date ASAP ( please clarify earliest available start date ) - End date 15th May 2026 (potential for extension) - Monday to Friday - 09:00 to 17:00 - £19.05 Umbrella equivalent per hour Skills/Experience required : - DGL - Expanse

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors About the Role Nuro leverages many different bench-top systems to evaluate and regression test different aspects of the software and hardware integration layer. This performance simulation platform includes systems At Nuro, every autonomy code change, from ML model updates to radius of map around the robot to number of evaluated trajectories, must be validated for real-time performance on actual robot compute hardware before it reaches the road. You will own the infrastructure that makes this possible. Our Performance Simulation Platform is a hybrid benchmarking system: physical bench-top rigs running production robot compute (NVIDIA Thor platform), orchestrated by cloud-native infrastructure (Kubernetes, GCP), automated data pipelines feeding performance metrics into BigQuery and Grafana, pre/post simulation magic, custom tracing and profiling tools, and much much more. Engineers across the company rely on this platform daily to an

Today, everyone from PMs to Sales to SREs uses AI to query their business data - but every answer is a one-off with no governance, no consistency, and no visibility for data teams. We're building the system that fixes this: a context layer that learns from existing data tools driving high quality and consistent answers, an AI-powered query experience, full governance for data teams, and rich analysis surfaces to present and share the results. You'd be building a zero to one product of what we believe will become a major new product line for Datadog. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What you'll do Drive the product vision and roadmap spanning the Data agent experience, the semantic/context layer, governance console, chat experience and analysis surfaces (dashboards, notebooks, sheets) Own the end-to-end product lifecycle from discovery to launch, working with a cross-functional team of engineers, designers and other PMs Deeply understand the needs of two key personas: data teams (who govern and curate) and data consumers (PMs, engineers, SREs, executives who ask questions) Design the context and governance layer that makes AI-powered analytics trustworthy - including auto-generation from existing BI tools, eval frameworks, confidence scoring, and self-improvement loops Define how observability data and business data come together to serve unique use cases Engage directly with early customers and internal dogfooding users to iterate on accuracy, usability, and trust Independently research the competitive landscape across legacy BI vendors, warehouse-native analytics, AI-first startups, and AI labs Work on the product pricing Work with GTM teams to define positioning, packaging, and the path to displacing entrenched tools Who you are 5+ years of experience

Title: Senior SDET About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: A technology platform that provides all participants with benefits of scale in collections. The product has a single minded focus, non-biased/ underwriting influenced optimization which produces better results than individual lenders can. The product uses innovative AI engines and ML models to provide insights. About the role: Experience in testing of Web/mWeb, mobile app and API. Help in automation as per project needs (UI/API). Expectations/ Requirements · Educational qualification: BE/ B.tech/ MCA/ M.tech · Require 2 - 6 years of experience in manual (functional, regression, sanity, integration) and automation (Selenium/Appium/API) testing · 2+ years of relevant experience in Automation and Manual Testing. · 2+ years of experience in Automation, Selenium and Java. · Should have experience using any framework like - Cucumber / BDD / Any other. · Should have experience using any framework like Rest Assured. · Analyzing requirements/PRD and creating test cases. · Should be well versed in sanity, functional, re-testing, integration and regression testing. · Experience in Web, mWeb, mobile application testing. · Experience in API (Web Services) testing. · Experience in writing SQL queries and exposure to MySQL DB. · Should be well versed in defect life cycle and have hands-on experience in Jira. · Working experience in Linux. · Understands aspects of Agile methodology. · Experience in Selenium Web Driver/Appium. · Experience in API automation. · Experience in Programming lan

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Job Description Micron's Singapore Process Development (PD) group in Technology Development (TD) is seeking a Senior Engineer in Plasma-CVD/Diffusion to support the development of advanced technology nodes. This outstanding opportunity allows you to build and optimize Plasma-CVD or Diffusion processes for Micron's innovative NAND Flash products. As a PD Engineer at Micron, you will transform ideas from conception through flawless process development and successful implementation in our manufacturing facilities. This role is pivotal to Micron's products and may require business-related travel. You will excel in areas such as Plasma-CVD or Thermal Diffusion process and film characterization, optimization, building, troubleshooting, process transfer, and fundamental research. You will work closely with Process Integration, Metrology, Surface characterization labs, Electrical Failure Analysis, Yield Improvement, Manufacturing, and Equipment vendors/suppliers to ensure our thin film processes meet the strict physical and electrical requirements for Micron Products. This position requires demonstrated skills in a research and development (R&D) environment, outstanding organizational abilities, and the capacity to work both independently an

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. ABOUT THE ROLE We are seeking a highly skilled and intellectually curious analyst to shape the future of financial data at Instacart, driving innovation at the intersection of systems, analytics, and business strategy. In this role, you will architect a

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. ABOUT THE ROLE We are seeking a highly skilled and intellectually curious analyst to shape the future of financial data at Instacart, driving innovation at the intersection of systems, analytics, and business strategy. In this role, you will architect a

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Role We are a team of high-output generalists where ML and systems engineering converge to push autonomy performance forward. As a Senior Perception ML Data Infrastructure Engineer, you will own the critical bridge between our autonomous vehicle hardware, our human labeling operations, and our ML models. You will take ownership of our core native perception data platform. This is not a standard web development role; the stack is deeply adjacent to our core robotics infrastructure. You will be dealing with massive, dense 3D point clouds at a scale that pushes the boundaries of industry state-of-the-art, alongside complex sensor parsing, pipeline propagation, and rigid performance constraints. You will operate in highly ambiguous environments, inheriting complex systems, establishing strict API boundaries, and building the "good enough, fast enough" infrastructure that guarantees our ML models learn from high-quality data. About the wo

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the People and Culture Team The Mixpanel People team exists to help every employee do their best work. We build the structure and support that enables a high-performing organization to move fast without losing what makes us Mixpanel - connection, candor, and the values we hold each other to. A core driver of Mixpanel's success is investing in our people and clearing the way for individuals and teams of every background to reach their full potential. The People function leads that work - executing our people strategy, advising senior leadership, and running HR operations with the rigor a high-performing company demands. Within that team, this role owns the EMEA go-to-market population specifically — three offices (London, Barcelona, and Tel Aviv) growing fast enough that the programs supporting them are still being built, not just maintained. About the Role This is a hybrid role based in London, supporting Mixpanel's EMEA business across our London, Barcelona, and Israel offices, embedded with our Go-To-Market leadership team. You'll report to our Global Head of HR Business Partners and operate as a strategic, trusted advisor to EMEA GTM leadership - shaping programs and policy, not just executing them. This is a multi-country role by design. Your GTM population sits across the UK, Spain, and Israel, so working knowledge of employment law and practice in all three is essential - the right call in one market is often the wrong call in another. Experience supporting teams in APAC is a strong plus as our footprint there grows, but it isn't required. Responsibilities Serve as the primary People Bus

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Storage Platform team builds and operates the platform that powers database access across Robinhood. We own relational (Postgres/Aurora), key-value (DynamoDB), and caching systems, along with the SDKs, control plane automation, and data plane services that enable safe and reliable access at scale. Our mission is to standardize and strengthen how services connect to storage, improve reliability and performance, and reduce operational overhead through automation. We manage thousands of databases and hundreds of caching clusters supporting millions of users and critical brokerage workloads. Availability is our highest priority — our systems are designed to meet strict uptime targets, including no downtime during market hours. As a Senior Software Engineer , you will build and improve core infrastructure used by many engineering teams, with a focus on reliability, performance, and operational excellence. You’ll deliver key components of data plane and control plane systems (for example: connection pooling, query routing, automation workflows, and observability) and help evolve patterns for safe, consistent database access. You’ll work closely with peers to design pragmatic s

About the role AI Teammates are agents that work like actual team members in Asana — they triage bugs, respond to requests, draft project briefs, conduct research, and handle complex knowledge work across workflows. Unlike chatbots, Teammates are shared team resources that build memory and context across all executions, getting smarter as your team works with them. Currently live with Fortune 500 customers, AI Teammates represent Asana's shift from tracking work to getting work done. We're looking for a Senior Engineering Manager to lead the AI Teammates Platform team — the core engineering team responsible for the execution engine and capability layer that powers AI Teammates. You'll manage a senior team of approximately eight engineers (ICs up to L6) building the systems that determine how AI Teammates reason, execute, and improve over time — from model integration and rollout, to proactive agent behavior, to the developer platform that enables other Asana teams to build on top of AI Teammates. This is a rare opportunity to be at the forefront of Agentic AI. You'll work directly with model partners, lead the core team behind a new applied AI product introduction, and help define how AI agents collaborate with humans in a work management platform used by millions of teams worldwide. This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. About Asana AI Asana AI is the company's number one priority. We're building the future of human/AI collaboration — going be