Senior Technical Support Representative Jobs

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . Presence is shaping how people, creators, businesses, and communities express who they are and show up across Reddit. As Reddit expands into new experiences like Shopping, Reddit Pro, and other emerging product areas, we’re building the foundations that connect identity, profiles, communities, and discovery across the platform. We’re looking for a Staff Product Designer to help define those foundations. This is a highly strategic, systems-oriented role for a designer who enjoys solving complex problems across product boundaries. You’ll shape experience architecture, create reusable UX patterns, and help teams build experiences that feel connected as Reddit evolves. What you’ll do Define UX strategy and experience architecture across multiple Presence initiatives. Shape foundational experiences across identity, profiles, community representation, Reddit Pro, and emerging product areas. Turn ambiguous opportunities into clear product direction, scalable frameworks, and compelling experiences. Use AI-assisted design and coding tools to create functional prototypes that make ideas tangible and accelerate decisions. Partner with Product, Engineering, Research, Content Design, and senior leaders to influence product direction. Bring teams together around shared principles, trade-offs, and a longer-term vision. Raise the bar for interaction design, information architecture, accessibility, and reusable design patterns. Mentor designers and help evolve how the team approaches systems thinking, craft, and AI-native design. What w

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. The Opportunity We're looking for a Senior Director/Director, GTM Tools & Technology to own the systems and tooling that power Postman's entire go-to-market organization. This is a strategic leadership role sitting at the intersection of business operations, systems architecture, and AI innovation. You'll be the internal product owner for our GTM tech stack — from Salesforce at its core, to every platform that plugs into it, across both pre-sale and post-sale. You'll define the vision and drive the roadmap for how we use technology and AI to make our GTM teams faster, smarter, and more effective. This role demands both strategic range and operational depth: you'll partner directly with GTM executives across Sales, Marketing, Customer Success, Professional Services, Revenue Operations, and Finance, while leading a team to deliver on a high bar. The standard we're hiring to is high. We want someone who can architect for where Postman is going, not just maintain what exists — and who will lead meaningfully on AI adoption as a first-class mandate. What You’ll Do GTM Systems Strategy & Roadmap Define and execute the roadmap for

About Us OpenFX is on a mission to move money as freely as data, unrestricted by time zones, banking hours, or legacy systems. We are building the infrastructure that will power the next generation of cross-border payment systems for institutions. The team's execution has been exceptional, and we're scaling at a remarkable pace. Our stellar early team comes with experience in companies like J.P. Morgan, Goldman Sachs, FalconX, Paypal, Affirm, Polygon, Kraken, Nium & others. We’re backed by Accel, Lightspeed, NfX and other top-tier investors. Role Overview We're seeking an exceptional Americas Legal Counsel to serve as a strategic partner and legal advisor across our business, with a particular focus on financial products and partnerships. This role combines the intellectual challenge of navigating cutting-edge financial technology with the opportunity to shape legal strategy in the early stages at a high-growth company. You'll work on some of the most complex and interesting problems at the intersection of cross-border payments, cryptocurrency, foreign exchange and technology—providing pragmatic, business-oriented counsel that enables rapid growth while managing risk effectively. The ideal candidate is a team player who is energized by a high-growth environment and translating complex legal requirements and legal ambiguity into clear, actionable strategies. You move quickly with sound judgment, and excel as a trusted senior advisor to product, engineering, compliance, and business teams. Key Responsibilities: Product Legal Advise product and engineering teams on the legal and regulatory aspects of product design, development, and launch, with a particular focus on payment and banking products Translate complex regulatory requirements into clear guidance that helps teams build compliant products while growing rapidly Regulatory & Licensing Strategy Partner closely with business teams and compliance to develop and execute licensing and market entry strategies

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: As part of WPPs Elevate28 strategy, we are accelerating a major Finance Technology transformation to simplify, modernise and standardise the platforms, data and processes that underpin G lobal F inance. This portfolio is critical to statutory reporting, management reporting, forecasting, planning, control, performance management , compliance, and executive decision-making. The Global Programme Director - Finance Technology will shape, govern and drive WPP’s global Finance Technology transformation portfolio. This senior enterprise leadership role turns a complex, multi-year agenda into a coherent roadmap that simplifies the finance technology estate, strengthens control and resilience, and enables faster, more trusted business insight. The role spans Finance ERP standardisation, consolidation platform replacement, enterprise performance management, revenue forecasting, analytics, finance data foundations and operating model change. It will work across Group Finance, Enterprise Technology, agencies, markets, regions and deliver

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Transformation Architect to join our team. This is a fully remote role, reporting to the Solution Consulting Director in the Solutions Consulting department. Transformation architects work at the cutting-edge of Zscaler’s platform to create a multi-year cybersecurity vision together with our largest customers. This role is strongly customer-oriented, requiring engagement at mid-senior to practitioner levels within organizations while rewarding individuals who relish in-depth analysis of both business imperatives and technology infrastructure. Additionally, this role encourages lateral and creative thinking to guide customers drawn across all verticals towards a more secure, simplified future while constantly evangelizing the benefits of a true zero trust approach along the way. What you’ll do (Role Expectations) Drive Architecture Value by demonstrating the strategic value and ROI of platform offer

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. We are a global sales organization at Micron that partners closely with the world's most influential Hyperscale customers. We work across regions and business units to bring Micron's full portfolio to market, tackle sophisticated customer challenges, and drive long-term growth. Our team values teamwork, accountability, and building relationships that last! As the Global Account Sales Manager, you will own and grow one of Micron's most strategic global Hyperscale customer relationships. This role is central to driving revenue, crafting account strategy, and representing the voice of the customer across the company. You will lead opportunity execution, influence cross-functional teams, and build trusted relationships at all levels of the customer organization. Responsibilities: Own and implement a global strategic account plan in partnership with Business Units and regional teams. Build and maintain senior-level customer relationships and a comprehensive global relationship map. Manage and advance a multi-product opportunity pipeline with strong forecast accuracy and CRM discipline. Deliver quarterly revenue, gross margin, and TAM share objectives aligned to BU and corporate goals. Identify and develop new strategic sales opportunities that improve return on company resources. Collaborate with cross-functional teams including Product, Engineering, Operations, and Supply Chain to align customer needs with Micron solutions. Provide customer insights and mark

Your wellbeing, our mission. Join a company shaping a healthier world. GET TO KNOW US At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company. We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. Join us in redefining the future of wellbeing! THE OPPORTUNITY We are hiring a Staff Product Manager to our Partners team in Brazil! This is a Remote – Brazil position, meaning you can work from anywhere within the country. Please note that this role is only open to candidates in Brazil. The Partner Portal is the digital home base for every Wellhub partner, from independent fitness studios and boutique gyms to global wellness providers, across our footprint. It is the mission-critical platform that more than 100,000 partners worldwide rely on daily to manage their schedules, track earnings, optimize operations, and grow their businesses with Wellhub. As a Staff Product Manager , you will lead the multi-year product strategy for this flagship platform. This is a senior, high-visibility role where you will operate as a strategic leader, shaping how partners interact with Wellhub globally, setting the benchmark for partner experience, and directly driving company-level goals around partner satisfaction, retention, and growth. YOUR IMPACT Strategic Vision & Roadmap: Own the end-to-end product vision and multi-year roadmap for the Partner Portal, balancing core partner operational work

POSITION SUMMARY The Consultant is responsible for supporting the Consulting Services Team in delivering cybersecurity, privacy, and compliance services across a diverse portfolio of client engagements. This role operates as a flexible, deployable resource, contributing to multiple concurrent or sequential engagements based on business needs. This role requires proactive initiative to study, ask questions, and rapidly learn the organization’s solutions, methodologies, and delivery standards. Consultants must be comfortable transitioning between engagements, adapting quickly to new client environments, and delivering value immediately. Consultants focus on executing client deliverables, enhancing service quality, and improving project efficiency under the guidance of senior team members. They are expected to develop broad subject matter expertise, contribute to process improvements, and build trusted relationships across a variety of clients and internal teams. SPECIFIC JOB RESPONSIBILITIES Serve as a deployable consulting resource, supporting multiple client engagements across varying industries, with a focus on healthcare. Adapt quickly to new client environments, priorities, and team structures while maintaining high-quality delivery. Support the execution of cybersecurity and compliance consulting engagements under senior leadership guidance. Work closely with clients to collect data, conduct risk assessments, gap analyses, and document findings. Assist in evaluating client security postures, including vulnerability management, compliance alignment, and risk exposure. Develop and contribute to recommendations aligned with industry frameworks such as NIST, ISO 27001, CIS Controls, and HIPAA. Support clients in designing and implementing security controls, policies, and procedures.

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Principal Product Manager for the Channels email team. About the job Twilio is looking for a Senior Principal, Product Management to deliver our strategic vision for the Developer Platform . You will manage foundational services, APIs, and infrastructure, driving the roadmap that empowers internal teams and partners to scale confidently. You will treat the platform as a product , shifting platform engineering from reactive, ad-hoc support into proactive, self-service experiences. Grounded in industry research (DORA, CNCF, Team Topologies, etc..), you will introduce golden paths, a discoverable developer portal, self-service tools, and high-quality documentation to reduce cognitive load and support burdens across Twilio. Collaborating with product leaders, engineering, architecture, and design, you will define the future of developer experience, tooling, deployment, and operational capabilities, acting as the stewa

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . We're hiring a Principal Recruiter to join our Core Recruiting team within People Success. This team owns hiring across Coinbase's G&A, Customer Experience, EAA and IT, and you'll be responsible for owning full-lifecycle recruiting across your portfolio. Depending on business needs, you may also support product group hiring, so flexibility across talent markets is key. You'll partner directly with senior leaders to deeply understand their talent needs, build strong pipelines, and drive process improvements that help the recruiting team scale. What you'll do: Own the full recruitment lifecycle from role intake through close for complex, senior-level searches across your Core portfolio Build candidate pipelines through self-sourcing and competitive research, ensuring sufficient depth and quality at each stage to maintain hiring velocity Partner with senior leaders across your client groups to translate hiring needs into effective search strategies and a strong candidate and interviewer experience Drive data integrity and use pipeline analytics to inform hiring efficiency, surface bottlenecks, and improve outcomes for your hiring teams Design and implement recruiting processes and pilot programs that help the team scale its impact across global markets Required Skills and Experience: 8+ years of full-lifecycle recruiting experience in a technology company or si

About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Sales team partners closely with customers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity. About the Role As an Agency Partner, you will be responsible for driving new and expanded advertising revenue through strategic relationships with leading agency holding companies.. You will help agencies and their clients leverage OpenAI’s platform to connect with highly engaged audiences in innovative and responsible ways. This role is focused on building and growing agency partnerships that unlock opportunities across a broad portfolio of advertisers. You will own the agency partnership strategy—from executive relationship development and joint business planning to agency education and portfolio activation—establishing OpenAI as a trusted partner and driving sustained adoption and revenue growth across agencies and their clients. You’ll partner closely with Client Partners, Account Managers, and cross-functional teams to coordinate agency engagement, identify priority advertiser opportunities, and ensure consistent execution across your agency portfolio. This role is based in our New York City office, and candidates are expected to work from the office three days per week. In this role, you will: Develop and execute strategic agency partnership plans that increase adoption, unlock advertiser investment, and drive revenue growth across agency holding companies and independent agencies. Develop and execute strategic agency plans that drive advertiser adoption, client ROI, and long-term revenue growth. Build and maintain relationships with senior agency decision-makers across investment, strategy, planning, innovation, data, commer

About the Team OpenAI’s Marketing team helps translate complex technology, research, and product moments into work that can be understood by audiences around the world. The team brings together creative direction, design, writing, production, strategy, marketing, and regional partners to deliver campaigns, launches, films, events, brand systems, social, digital, OOH, experiential, and emerging formats across global markets. This role sits close to creative, production, Brand Marketing, Resource Management, agencies, and cross-functional partners. It is designed for someone who can turn approved strategic direction into a clear program path and keep that path moving—from goals and operating model through creative development, production, launch readiness, and closeout. The role will work closely with Resource Managers to anticipate resource needs, maintain accurate allocations, and identify gaps early enough to address them before they become delivery risks. About the Role As a Strategic Operations Lead, Marketing, you will help design and run the leadership operating model for OpenAI's Marketing organization. This is a senior role for someone who has built 0-1 operating systems in high-growth marketing environments and can move fluidly between strategy, planning, executive communication, and hands-on execution. We're looking for someone who can bring structure to ambiguity without adding unnecessary process: a strategic chief of staff who can stand up planning cycles, QBRs, headcount, prioritization, resourcing asks, investment governance rhythms, leadership cadences, while partnering with strategy & operations managers on budget forecasting, spend execution, variance analysis, and reporting. This role is based in San Francisco, CA. We use a hybrid work model with in-office collaboration Monday through Wednesday and offer relocation assistance to new employees. In this role, you will: Build and run the core Marketing planning system, including annual and half-ye

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. JOB OVERVIEW: Business Director (BD) is a leader amongst many stakeholders, including clients, internal account, creative, cross domains. S/he is a key driver of business stability as well as growth. BD is wholly responsible for an assigned portfolio of clients, new business and staff. Within this portfolio, BD has full P&L and revenue delivery responsibilities. Beyond financial accountability, BD is responsible for the quality of agency output, both strategically and creatively. BD works closely with senior management on the overall strategic direction of the agency and day-to-day agency management. S/he is involved in new business development, talent development and staff coaching. S/he forms strong working relationships with the senior people of VOJ. BD has a strong understanding of brand management, strategic planning, customer engagement, and customer management, and develops new business as well as grows existing business. RESPONSIBILITIES: Client Management With the Client Group (CG) leader, res

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Director, Resource Planning Reports to: Vice President, Head of Operations Position Summary The Director of Resource Planning will establish and lead a new resource planning capability for the Studio Business Group (SBG). This role will create greater visibility into development capacity, staffing demand, workforce deployment, vendor utilization and resource-related costs across the portfolio. The Director, Resource Planning will connect resource plans, actual deployment and future demand so senior leadership and studio teams can make more informed decisions about investments, staffing, outsourcing and internal resource sharing. Working across studios, Production, Finance, HR, Development Strategy and other operational partners, this leader will develop a more consistent approach to resource planning while respecting the operating needs, creative context and decision-making authority of individual studios. The Director will be responsible for developing planning processes, forecasting capabilities, analytics and executive insights that improve resource-related decision making across SBG. This role requires a leader who can establish a new organizational capability while remaining hands-on in the organization's most complex planning work. Key Responsibilities Resou

About the Team OpenAI’s Central Procurement – Hardware Operations team is building scalable, AI-enabled operating foundations for a rapidly growing hardware footprint. We help the business move quickly while maintaining the data quality and controls needed to manage financial and operational risk responsibly. As OpenAI scales across R&D, new-product introduction, manufacturing, and third-party custody models, we are building the foundations to absorb complexity without adding unnecessary friction. That means establishing practical standards, strengthening discipline where it matters, using AI thoughtfully, and continuously improving how teams manage hardware operations. About the Role We are hiring an Asset Compliance Program Lead to establish the cross-business framework that gives OpenAI reliable lifecycle visibility over hardware-related financial assets and capital equipment. You will define the controls, systems roadmap, and evidence practices needed to manage those assets within OpenAI’s financial-control scope. This is a senior individual-contributor role in Central Procurement – Hardware Operations within Finance. Distinct from sourcing and transaction execution, you will partner with hardware business units, Accounting, Financial Risk Management, Procurement, contract manufacturers, and other third-party custodians to deploy practical operating mechanisms. These mechanisms will connect how assets are purchased, built, received, moved, held, verified, and retired with the ownership, data, reporting, and evidence needed for financial governance. The role covers those assets regardless of location or custody, including manufacturing equipment and tooling, supplier- and contract-manufacturer-held assets, leased assets, and other third-party-held equipment. You will stay close to the operational details—how assets move, where records diverge, which controls are not working, and where evidence is incomplete—and use that view to strengthen processes, accountab