Senior Technical Support Representative Jobs

Who We Are Insurity empowers insurance organizations to quickly capitalize on new opportunities by delivering the world’s most configurable, cloud-native, easy-to-use, and intuitively analytical insurance software. Just as importantly, we empower our people—providing the tools, support, and opportunities they need to grow and succeed. We don’t just make bold promises—we deliver results. As the largest cloud-based software provider for the Property & Casualty market, Insurity is trusted by 22 of the top 25 P&C carriers and 7 of the top 10 wholesale brokers in the MGA space. Behind that trust is a team that delivers exceptional value and deep industry expertise. While our technology sets us apart, it’s our people who truly make the difference. At Insurity, you’ll collaborate with some of the most creative and knowledgeable minds in insurance tech—in a culture that fosters innovation, teamwork, and continuous learning. Our award-winning onboarding experience welcomes and supports you from the moment you accept our offer. Ready to grow your career with an industry leader? Apply today—we’re excited to welcome you. #UatInsurity What’s In It For U Work Where You Thrive: Find a hybrid work environment that allows you to enjoy great work life balance, stay connected and collaborative Generous Time Off : Our leadership believes in taking the time you need when you need it. Day One Health Benefits + Employer-Matched Retirement Savings : You might think these are table stakes, but we know these matter to you. More Than Just Core Values : Our values are fundamental in how we attract, train, and retain top talent. Award-Winning Onboarding Program : We set you up from the get-go to make a significant impact from Day One and follow you through your entire first year. Real Career

Who We Are Insurity empowers insurance organizations to quickly capitalize on new opportunities by delivering the world’s most configurable, cloud-native, easy-to-use, and intuitively analytical insurance software. Just as importantly, we empower our people—providing the tools, support, and opportunities they need to grow and succeed. We don’t just make bold promises—we deliver results. As the largest cloud-based software provider for the Property & Casualty market, Insurity is trusted by 22 of the top 25 P&C carriers and 7 of the top 10 wholesale brokers in the MGA space. Behind that trust is a team that delivers exceptional value and deep industry expertise. While our technology sets us apart, it’s our people who truly make the difference. At Insurity, you’ll collaborate with some of the most creative and knowledgeable minds in insurance tech—in a culture that fosters innovation, teamwork, and continuous learning. Our award-winning onboarding experience welcomes and supports you from the moment you accept our offer. Ready to grow your career with an industry leader? Apply today—we’re excited to welcome you. #UatInsurity What’s In It For U Work Where You Thrive: Find a hybrid work environment that allows you to enjoy great work life balance, stay connected and collaborative Generous Time Off : Our leadership believes in taking the time you need when you need it. Day One Health Benefits + Employer-Matched Retirement Savings : You might think these are table stakes, but we know these matter to you. More Than Just Core Values : Our values are fundamental in how we attract, train, and retain top talent. Award-Winning Onboarding Program : We set you up from the get-go to make a significant impact from Day One and follow you through your entire first year. Real Career

What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 5M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Reports to: Director, Engineering Location: Remote US, Only Compensation: $165,000 to $190,000 base plus bonus and equity What You’ll Do: Huntress is building an Agentic SOC. When our detection pipeline raises a signal, an LLM-based agent picks it up and investigates it end-to-end. It gathers telemetry across our products, reconstructs what happened, and makes a well-documented determination about whether the activity is malicious. Over time, it will take on more of the work itself, growing from resolving routine cases to acting fast when it finds an attack and handing analysts cases with the evidence already assembled. This system is meant to augment our analysts, not replace them. It takes the high-volume, repetitive work off their plates so they can focus on complex cases and hands-on keyboard intrusions where human expertise matters most. It also reduces toil in

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. At Robinhood, the Physical Security team lives by a core value: Safety Always. We are dedicated to safeguarding our employees, workspace, and customers—putting their safety and security first in all our actions. We are dedicated to protecting people, assets, and the Robinhood brand while maintaining operational resilience across all environments. We're looking for a Senior Physical Security Operations Manager to drive global security programming across multiple countries, time zones, and complex third-party vendor workforces. In this critical role, you'll take a hands-on approach to shape and implement security policies, manage our uniformed security officers and emergency response team members, manage event security strategy, handle budgets, conduct facility risk assessments, and lead training initiatives for Robinhood’s global Physical Security Operations team. You'll play a key part in helping Robinhood prevent, respond to, and recover from security incidents—protecting both our people and our spaces. In this role, you will report directly to the Director of Physical Security. This role is based in our Menlo Park, CA office, with in-person attendance expected at lea

LAKE is looking for a Senior Associate, Affiliate Marketing to help grow the channel through thoughtful, brand-right execution across creator, influencer, and performance partnerships. This is a role for someone who can move between relationships and results — building a strong partner pipeline, managing campaigns from outreach through launch, and using performance data to understand what is working and where we should invest next. You’ll work closely with Paid Media, Brand & Creative, Content, Planning, and E-commerce to bring Affiliate into the broader marketing strategy, with increasing exposure to Acquisition as the channel grows. Who You Are A creator-native marketer who knows the space, follows it closely, and can spot the right partner before everyone else does A thoughtful steward of the brand who understands that the right partnership needs to feel authentic to the creator, relevant to the customer, and right for LAKE Commercially minded, with a natural curiosity for what the data is telling you and where there is opportunity to improve Highly organized and detail-oriented, able to keep multiple partners, campaigns, and launches moving without losing the details A relationship builder who makes LAKE a brand creators and partners want to work with A collaborative, curious self-starter who takes ownership, works well across functions, and is excited to grow within Performance Marketing and Acquisition What You'll Do Own day-to-day Affiliate program execution across ShopMy, Impact, Tier 1 partnerships, gifting, and other Affiliate initiatives, keeping partner workstreams, timelines, deliverables, and launches moving Build and maintain the Affiliate talent pipeline, identifying new partners with strong brand and audience fit and bringing forward thoughtful recommendations for the program Monitor Affiliate performance across partners, campaigns, and platforms, surfacing trends, opportunities, and issues and translating them into clear recommendations Support

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior CX Platform Engineer, you'll help GitLab's Customer Experience (CX) teams hand real work to artificial intelligence (AI). You'll use Claude Code and GitLab Duo Agent Platform as your default development tools, designing agentic workflows and Model Context Protocol (MCP) servers with production testing, security, and shared ownership. This is a software engineering role, not ticket-taking internal IT, AI evangelism disconnected from shipped code, or customer-billable Professional Services delivery. What you'll do Use Claude Code, GitLab Duo, and other coding agents as your primary development e

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. The Role Square is looking for a Senior Creative Strategist to independently lead creative and content strategy for a defined growth portfolio within Demand Generation. You’ll own initiatives from audience insight and strategic planning through development, launch, experimentation, and optimization across paid and unpaid experiences. This senior individual contributor role combines marketing, creative strategy, content development, and experimentation. You’ll translate business priorities, audience insights, product messaging, and performance data into programs that drive consideration, acquisition, and conversion. Your scope will connect mid- and lower-funnel creative with corresponding landing pages and content

Who We Are Insurity empowers insurance organizations to quickly capitalize on new opportunities by delivering the world’s most configurable, cloud-native, easy-to-use, and intuitively analytical insurance software. Just as importantly, we empower our people—providing the tools, support, and opportunities they need to grow and succeed. We don’t just make bold promises—we deliver results. As the largest cloud-based software provider for the Property & Casualty market, Insurity is trusted by 22 of the top 25 P&C carriers and 7 of the top 10 wholesale brokers in the MGA space. Behind that trust is a team that delivers exceptional value and deep industry expertise. While our technology sets us apart, it’s our people who truly make the difference. At Insurity, you’ll collaborate with some of the most creative and knowledgeable minds in insurance tech—in a culture that fosters innovation, teamwork, and continuous learning. Our award-winning onboarding experience welcomes and supports you from the moment you accept our offer. Ready to grow your career with an industry leader? Apply today—we’re excited to welcome you. #UatInsurity What’s In It For U Work Where You Thrive: Find a hybrid work environment that allows you to enjoy great work life balance, stay connected and collaborative Generous Time Off : Our leadership believes in taking the time you need when you need it. Day One Health Benefits + Employer-Matched Retirement Savings : You might think these are table stakes, but we know these matter to you. More Than Just Core Values : Our values are fundamental in how we attract, train, and retain top talent. Award-Winning Onboarding Program : We set you up from the get-go to make a significant impact from Day One and follow you through your entire first year. Real Career Growth

About the Team The Grocery Partnerships team builds and scales strategic relationships with the world’s largest grocers to shape the future of e-commerce. We work at the intersection of business development, operations, and product to unlock new growth opportunities for DoorDash and our grocery partners. Our team’s mission is to help grocers expand their reach, drive incremental revenue, and deliver seamless omnichannel experiences to customers across North America. About the Role As a Senior Enterprise Account Executive on the Enterprise Grocery Partnerships team, you’ll own relationships with the largest grocery chains in North America. You will lead new partnerships and expand existing ones from first pitch to signed deal. You’ll design and negotiate complex commercial deals, partner closely with account teams and shape go-to-market strategies for our suite of products. This is a highly visible, cross-functional role requiring creativity, strategic thinking, executive presence, and the ability to operate in ambiguity to build new partnership models from the ground up.You will report into Director, Grocery Partnerships on our Enterprise Grocery Partnerships team. You’re excited about this opportunity because you will… Own and expand partnerships with top enterprise grocers across North America. Lead complex, multi-product commercial negotiations, including renewals and expansions. Shape go-to-market strategies for our suite of products and turn them into repeatable playbooks for the team. Lead cross-functional work with account teams, product, operations, legal, and finance to deliver partner roadmaps. We’re excited about you because… You have 8+ years of experience in enterprise partnerships, sales, business development, go-to-market or strategy & operations, including a track record of closing large, complex deals. You’re polished and credible with C-suite stakeholders at large-scale organizations, and can lead executive conversations on your own. You

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍Remote UK | 💰£40,400 - £51,050 (12 Month Fixed Term Contract) + Benefits ✨ ⭐ Our Workforce Management (WFM) team This is an excellent opportunity to step into a key Senior Service Analyst role on a 12-month fixed-term contract. You'll report to the WFM Service Manager and play a vital role in using data-driven insights to perfectly staff our customer operations and service teams. You will be a strong individual contributor, taking ownership of problems and leading on the design and implementation of solutions from start to finish. We are looking for someone with strong data skills to perform in-depth analysis, automate processes, and create independent Management Information (MI) and dashboards to support operations. You will help us comfortably navigate challenging trade-offs to achieve our goals while giving our customers the best experience possible. 🔑 You'll play a key role in: Executive Communication & Reporting: You will compile data-driven reports that provide key insights and actions for senior stakeholders, including weekly reporting, Monthly Business Reviews (MBRs), Ops Monitoring, and Domain Weekly Business Revie

This Is the Place to Be: ​ Connecting Futures Now! DHI Group, Inc. is the parent company of career marketplaces, Dice and ClearanceJobs . We connect candidates with career advice, resources and ultimately a dream job. At DHI, we’ve built a workplace where great people do meaningful work. This is the place to be, and we want you here with us. ​ You Belong Here: ​ Join a mission-driven company that puts its people first. We’re a collaborative, supportive team that lives by our “One Team” value – working together and winning together. Voted as a certified Great Place to Work®, our team members feel their opinions count and are cared for by DHI. 92% of employees say DHI is a Great Place to Work – 35% higher than the average U.S. company. We’ve built a culture grounded in collaboration, growth, and giving back through volunteering and employee resource groups. Come be part of something worth showing up for! About the team: The Sales organization is responsible for driving revenue growth, strengthening customer relationships, and delivering consistent experience across the business. The Senior Sales Program Manager works directly with the Head of Sales and across the Sales Leadership Team to connect priorities, improve organizational visibility, and ensure leaders operate against shared objectives and commitments. About the role: As the Senior Sales Program Manager, you will serve as chief of staff to the Head of Sales and as the connective point across the Sales Leadership Team. You will translate the Head of Sales' priorities into coordinated action, establish the operating mechanisms that keep leaders aligned, and hold the organization accountable for commitments, decisions, and results. This role does not support individual Sales leaders or take ownership of their work. It brings their work together on behalf of the Head of Sales so the organization forecasts, prioritizes, operates, and delivers results as one team. Why we’re hir

Position Overview: We are seeking a skilled and detail-oriented company secretary to joint our UK based team as a Senior Corporate Services Associate . This is an exciting opportunity to work with a diverse portfolio of international clients, leading on the delivery of high quality corporate secretarial and compliance services across multiple jurisdictions. As primary day-to-day contact for our clients, you will play a pivotal role in ensuring compliance and building strong, trusted relationships that span the globe. Key Responsibilities Serve as lead client contact for assigned clients and coordinate the delivery of company secretarial services in collaboration with in-country experts. Respond promptly and professionally to client queries and requests, ensuring exceptional service and client satisfaction. Proactively monitor deadlines and ensure ongoing compliance with statutory and regulatory requirements. Prepare and file statutory documents including annual returns, confirmation statements, and regulatory filings with Companies House. Draft and review board resolutions, minutes, and other corporate documentation. Maintain data and document storage within Diligent Entities software. Support junior members of the team in developing their knowledge and skills base. Collaborate with internal teams and external partners to ensure seamless service delivery Apply strong organisational, analytical, and problem-solving skills to manage multiple priorities in a fast-paced environment Required Experience Minimum 3 years of experience in corporate secretarial or corporate services roles, ideally with international exposure Strong working knowledge of UK company law, corporate governance principles, and global compliance requirements Strong document drafting skills Good understanding of corporate structures and statutory obligations Exceptional attention to detail and commitment to accuracy

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As a Senior Customer Success Manager, you are the strategic value owner and trusted advisor for your portfolio of complex, high-value customers. You are responsible for ensuring every strategic customer achieves maximum success with Trustpilot — from advanced onboarding and driving deep product adoption to realizing measurable, C-level results and building strong advocacy relationships. Your mission is to drive strategic product adoption across large organizations, strengthen enterprise-level customer health, and maximize high-value retention, ensuring our largest customers realize ongoing, transformative value and remain deeply engaged, satisfied partners. What You'll Be Doing: Strategic Onboarding & Activation: Lead and architect post-sale onboarding and complex setup across multi-stakeholder environments, ensuring a strong, accelerated foundation for product adoption at scale. Adoption & Strategic Value Realization: Drive measurable Business Adoption across your high-value customer portfolio, demonstrating and delivering tangible results to executive sponsors. Retention & Churn Reduction: Achieve a high Gross Renewal Rate (GRR) for your high-value book of business by maintaining exceptional customer health, proactively identifying and mitigating systemic risks with a strategic recovery plan. Customer Experience & NPS: Drive high customer satisfaction and advocacy, achieving strong Net Promoter Score (NPS) results across your high-value portfolio. Customer Issue Resolution: Act as the strategic first line for complex customer issues related to deep product value, platform usage, or strategic

About Ubiquiti At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity. Position Summary The Senior Accountant is responsible for supporting the monthly close process, maintaining the integrity of financial records, and assisting with external reporting and audit activities. This role requires strong analytical skills, attention to detail, and the ability to collaborate cross-functionally in a fast-paced environment. Job Description Execute month-end close activities, ensuring timely and accurate financial reporting. Prepare and post journal entries; maintain the accuracy and integrity of the general ledger. Contribute to the preparation of SEC filings (10-K, 10-Q) and other regulatory reports - prepare schedules for footnotes and respond to audit queries Assist in the coordination and execution of foreign statutory audits, including preparation of supporting documentation and resolution of auditor requests. Conduct variance analysis to identify trends, explain fluctuations, and support management decision-making. Perform account reconciliations and balance sheet reviews; identify and resolve discrepancies in a timely manner. Collaborate with cross-functional teams to support financial operations and reporting. Support SOX compliance efforts, including documentation, control testing, and process improvements. Participate in special projects and process improvement initiatives as assigned (ad hoc

SmartBear delivers application integrity for modern tech stacks, ensuring continuous, measurable assurance that software just works as intended with governance to operate at AI speed and scale. SmartBear offers deep test automation, API lifecycle management, and observability capabilities. With integrations across the SDLC, it sets a new quality standard for application delivery teams. SmartBear is trusted by developers, testers, and software engineers across 32,000 organizations, including 75% of the largest financial institutions and industry leaders such as Adobe, JetBlue, and Microsoft. SmartBear’s open source tools are downloaded more than 100 million times a month and have earned over 30,000 GitHub stars from the developer community. With its best-loved brands, including Swagger, TestComplete, Reflect, QMetry, Zephyr, and more, SmartBear meets customers where they are to make our technology-driven world a better place. Learn more at www.smartbear.com , or follow us on LinkedIn , X , and Reddit . At SmartBear, you will be part of a dynamic team solving one of the most critical challenges facing modern businesses: ensuring the integrity of software in an AI-driven world. Whether you are working directly with customers, driving go to market strategies, supporting operations, building products, or enabling teams, your contributions help shape the future of software quality for organizations worldwide. Join us in our mission. Senior Major Account Executive II – Swagger Expansion Own strategic expansion across SmartBear’s largest and most complex enterprise customers, growing Swagger and broader API lifecycle adoption across multiple teams, business units, and executive stakeholders. Lead sophisticated, multi-threaded sales cycles by connecting API strategy, developer productivity, governance, and application integrity priorities to measurable business outcomes. Serve as a senior commercial partner to customers and internal teams, shaping account strategy, ide