Senior Technical Support Representative Jobs

Become a part of our caring community The Senior Business Systems Analyst performs analysis of business, process and user needs, documentation of requirements, cost/benefit analysis and translation into proper system requirement specifications. This position works on assignments involving moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. The Senior Business Systems Analyst formulates and defines systems and objectives based on both user needs and a good understanding of applicable business systems and industry requirements. Devises or modifies procedures and processes to solve complex problems considering computing capacity and limitations, operating time, and form of desired results. Validates benefits achieved from solution implementation. Begins to influence department's strategy. Make decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments. The Senior Business Systems Analyst will support business-critical initiatives across OneHome’s business operations, including platform modernization, operational enhancements, production support, and regulatory changes. Serving as a key liaison between business and technology teams, this role will translate business needs into clear requirements and help deliver effective, scalable solutions that achieve business objectives. This role will build deep knowledge of OneHome’s business processes, technology platforms, data flows, and integrations while partnering with Operations and Technology teams to drive transformation and continuous improvement. Key responsibilities include requirements analysis and management, process optimization, testing coordination, production

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary: CVS Health is seeking a Senior Software Engineer to join the team and contribute to architecture, application modernization, cloud adoption, AI integration, and enterprise solution delivery across business-critical platforms. Key Responsibilities: Architect, design, develop, and support enterprise applications using C#, ASP.NET, .NET Core/.NET 8+, Web APIs, and Microservices Lead modernization initiatives involving IBM i (AS400/RPG/RPGLE/DB2) systems and integration with modern technology platforms Design and optimize Microsoft SQL Server databases, including performance tuning, stored procedures, indexing, and ETL processes Implement AI-powered solutions using Azure OpenAI, Microsoft Copilot, Generative AI, AI Agents, and Machine Learning services Develop and maintain scalable cloud-native applications on Microsoft Azure Define architecture standards, security best practices, and development frameworks Collaborate with business stakeholders to translate requirements into technical solutions Lead development teams, conduct code reviews, and mentor junior engineers Drive DevOps adoption, CI/CD automation, and application lifecycle management Required Qualifications: 5+ years of experience in Microsoft technologies (C#, or .Net framework 3+ years o

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As a Chemical and Slurry Systems Engineer within Micron’s Global Facilities and Construction Team, you will deliver engineering expertise supporting the planning, design, construction, operation, and maintenance of facilities systems across Micron’s global manufacturing network. You will participate in capacity and scenario planning, evaluate impact to facilities infrastructure, and serve as a technical domain expert throughout all project phases. Your work ensures environmental, safety, regulatory, and code compliance while driving system reliability and operational excellence. Responsibilities Develop safe, reliable designs for Chemical and Slurry systems and ensure compatibility of materials of construction with all chemicals used. Create, review, and maintain corporate equipment specifications, engineering standards, and design guidelines. Advise sites on system capacity, load projections, and scenario‑driven impacts. Provide technical feedback on infrastructure additions or modifications to support manufacturing and technology roadmap changes. Supply Micron standards to design partners and conduct timely reviews of design packages, construction documents, and engineering work. Support project cost and schedule development and validate scope alignment with collaborator requirements. Coordinate with Facilities, Design, Construction, Procurement, and Manufacturing to ensure clear communication and project alignment. Provide technical guidance during construction,

Work Flexibility: Hybrid Position Summary The Network Security Engineer is responsible for designing, reviewing, implementing, and supporting enterprise network security architectures to protect the organization’s infrastructure, applications, and external connectivity from cybersecurity threats. This role combines strong network security engineering and architecture expertise with hands-on cybersecurity operations experience. The ideal candidate can independently assess network security risks, design appropriate security controls, and support security investigations in collaboration with Cybersecurity, SOC, and Incident Response teams. The role focuses on securing Internet-facing applications, DMZs, extranets, third-party connectivity, network segmentation, and enterprise security boundaries. This is a cybersecurity-focused engineering position, not primarily a network infrastructure support or firewall administration role. What will you do: Design, review, and implement secure network architectures for enterprise, cloud, hybrid, and remote environments. Evaluate and secure DMZs, extranets, Internet-facing applications, third-party connections, and external access pathways. Identify network security risks and define appropriate technical controls, including firewall policies, segmentation, access restrictions, encryption, monitoring, and compensating controls. Establish and maintain security zones, network segmentation, and trust boundaries to reduce unauthorized access and lateral movement. Engineer and manage enterprise security technologies, including Next-Generation Firewalls (NGFW), VPN, IDS/IPS, Network Access Control (NAC), and related perimeter security solutions. Investigate suspicious network activity and support cybersecurity incident response by analyzing firewall

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Do you want to make a large impact in your next role? Join CVS Health as an Underwriting Sr. Analyst, where you will be responsible for Financial Analysis and Underwriting within the team. Here, you will work on key pricing activities to retain and grow pharmacy lives and support CVS Health and Finance leadership to drive value through network and formulary pricing strategies on multiple levels. In this high impact position, you will support key underwriting and financial analysis activities. This role will manage vast, complex Pharmacy Benefit Management (PBM) pricing strategies and pricing deployment designed to meet the business needs of the CVS Health Enterprise (PBM and Aetna as the client), and acts in an advisory capacity to the Aetna Underwriting team responsible for its downstream customers’ pricing. This position will report into the Sr. Manager of PBM Underwriting. The successful candidate will prioritize developing expert knowledge of the PBM and Health Plan Insurance industry economics and will have proven their ability to work on a high-performing team of knowledge-based employees with the necessary business acumen and technical skills to contribute to the goals of their team. The successful candidate will also have a track record of demonstrating the skill sets necessary to build a deep understanding of the client’s business and goals in order to suc

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Join a team at Micron where you will have the chance to own verification and end-to-end analysis of complex full-chip custom builds. Our advanced low-power and power management technologies span multiple categories, including high-speed memories. Collaborate closely with global development and verification team members, many of whom have decades of experience in memory engineering. This role will also offer cross-functional tasks that can broaden your abilities. Responsibilities Lead and define the approach for the verification activities within your areas of expertise in any project the team engages in. Provide verification support to build projects by simulating, analyzing, and debugging pre-silicon full-chip builds. Design test cases/stimuli aimed at broadening the functional coverage for HBM emerging memory architectures and features. Take part in the development of verification methodology and environments for advanced HBM and emerging memory products. Collaborate with international colleagues on building new verification flows to address challenges in HBM and emerging memory development. Develop and maintain test benches and test vectors using simulation tools and run regressions for coverage analysis and improvements. Apply AI for automation of technical and non-technical processes. Minimum Qualifications More than 5 years of experience in pre-silicon verification. BE or MTech in Electronics Engineering or related field.

About the Team Data is at the foundation of DoorDash success. The Data Engineering team builds database solutions for various use cases including reporting, product analytics, marketing optimization and financial reporting. By implementing pipelines, data structures, and data warehouse architectures; this team serves as the foundation for decision-making at DoorDash. About the Role DoorDash is looking for a Senior Data Engineer to be a technical powerhouse to help us scale our data infrastructure, automation and tools to meet growing business needs. This is a hybrid position and you must be located in Sunnyvale, San Francisco, or Seattle. You're excited about this opportunity because you will... Work with business partners and stakeholders to understand data requirements Work with engineering, product teams and 3rd parties to collect required data Design, develop and implement large scale, high volume, high performance data models and pipelines for Data Lake and Data Warehouse Develop and implement data quality checks, conduct QA and implement monitoring routines Improve the reliability and scalability of our ETL processes Manage a portfolio of data products that deliver high-quality, trustworthy data Help onboard and support other engineers as they join the team We're excited about you because... 5+ years of professional experience 3+ years experience working in data engineering, business intelligence, or a similar role Proficiency in programming languages such as Python/Java 3+ years of experience in ETL orchestration and workflow management tools like Airflow, Flink, Oozie and Azkaban using AWS/GCP Expert in Database fundamentals, SQL and distributed computing 3+ years of experience with the Distributed data/similar ecosystem (Spark, Hive, Druid, Presto) and streaming technologies such as Kafka/Flink. Experience working with Snowflake, Redshift, PostgreSQL and/or other DBMS platforms Excellent communication skills and experience working with technical and non-tec

Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing. The Opportunity at Altana As we scale our logistics business, we are hiring a Senior Sales Engineer to be the technical lead on Altana’s work with logistics service providers and customs brokers. Following our acquisition of Cervo, our product surface now spans transaction screening, shared product catalog, duty calculation, post-entry audit, and agentic entry writing, and the deals that win are the ones where someone can map a broker’s actual entry-writing workflow today, show them what it looks like on Altana, and prove the integration path is real. You’ll own that work: demos, solution design, architecture conversations, and the technical narrative that carries a deal from first call to signed order form. You’ll partner closely with Sales, Product, Engineering, and Implementation, and act as the voice of the customer back to our product and engineering teams. This is a high-leverage hire on a fast-moving vertical. You Will Achieve mastery of the full Altana product surface area and run demos that hold up with brokerage operations staff, IT leadership, and executive buyers alike, whether it’s an impromptu whiteboard session or a prepared narrative demo Design solutions for complex customer environments, mapping current-state operational workflows to a credible future state on Altana, and documenting the gap between them in terms a customer recognizes as their own business Speak fluently to the technical architecture of the platform: data models, APIs, EDI and file-based integration patterns, and how Altana lands inside the systems logistics providers already run Serve as the bridge between the commercial and product organizations, translating field reality into product input and product direction into field-ready positioning Support the sales process with new and existing custom

Level Up Your Career with Zynga! At Zynga, we bring people together through the power of play. As a global leader in interactive entertainment and a proud label of Take-Two Interactive, our games have been downloaded over 6 billion times—connecting players in 175+ countries through fun, strategy, and a little friendly competition. From thrilling casino spins to epic strategy battles, mind-bending puzzles, and social word challenges, our diverse game portfolio has something for everyone. Fan-favorites and latest hits include FarmVille™, Words With Friends™, Zynga Poker™, Game of Thrones Slots Casino™, Wizard of Oz Slots™, Hit it Rich! Slots™, Wonka Slots™, Top Eleven™, Toon Blast™, Empires & Puzzles™, Merge Dragons!™, CSR Racing™, Harry Potter: Puzzles & Spells™, Match Factory™, and Color Block Jam™—plus many more! Founded in 2007 and headquartered in California, our teams span North America, Europe, and Asia, working together to craft unforgettable gaming experiences. Whether you're spinning, strategizing, matching, or competing, Zynga is where fun meets innovation—and where you can take your career to the next level. Join us and be part of the play! Position Overview: Join our Central Analytics team to build high-quality data marts, tools, and AI-powered workflows that shape player experience and drive game growth. You'll work alongside talented and experienced Analytics Engineers, partnering closely with game and marketing analysts to deliver solutions that make a real difference, all using a modern, cutting-edge technical stack. To truly make an impact, you'll need to learn quickly, thrive in a fast-paced environment, and collaborate closely within the team and with the stakeholders. What You’ll Take On: Write and optimize complex SQL queries to support, experimentation, and model feature engineering across large-scale player datasets. Design, build, and maintain cross-game data marts, providing clean and transformed data ready for Analysts to use.

About the job Own the manufacturing performance behind advanced AI compute systems in volume production. As, Senior Manufacturing Product Engineer you will connect product design, test, quality and supply chain with manufacturing execution. You will support volume production across PCB assembly with our build partners in Taiwan. Your work will improve yield, quality and manufacturability across complex products. You will link manufacturing process performance to the product metrics that matter most. You will manage partner engineering relationships, resolve manufacturing issues and drive continuous improvement. You will also shape DfM feedback, production data requirements and next generation manufacturing technologies. This role suits someone who combines practical manufacturing judgement with strong data thinking. You will work close to suppliers, product teams and the decisions that shape production outcomes. The team and culture You will join the Manufacturing and Technology Process team within Operations. The team works across Bristol, Cambridge and Taiwan, close to wafer foundry, package assembly and PCBA subcontractors. Work happens through direct ownership at partner sites and clear technical engagement with internal teams. You will move quickly on production issues, using data and engineering judgement to guide action. The team values people who speak up, take responsibility and build strong supplier relationships. Decisions are grounded in evidence, product impact and the need to keep manufacturing improving. What we're looking for · Strong fault diagnosis, problem solving and failure analysis skills, including ICT to SMT debug · Thorough understanding of automated SMT assembly processes and lean manufacturing methodologies · Working knowledge of L10 mechanical design and system build, ideally for HPC products · Experienced in statistical analysis tools (e.g JMP, SQL, Python) · Ability to connect silicon, package and PCB interactions into clear DfM

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Unique Opportunities Complete ownership of verification and end to end analysis of complex full chip custom designs with advanced low power and power management technologies spread across multiple categories such as memories that are capable of operating at high speeds. Collaborate closely with design and verification team members spread across the globe, many of whom have decades of experience in memory design. Work on cross functional tasks that can widen your skill set. Responsibilities Guide and set the direction for the verification effort within your areas of expertise in any project that the team undertakes. Provide verification support to design projects by simulating, analyzing and debugging pre-silicon full chip designs. Develop Test cases/Stimulus to increase the functional coverage for HBM emerging memory architectures and features. Participate in developing verification methodology and verification environments for advanced HBM and emerging memory products. Co-work with international colleagues on developing new verification flows to take on the challenges in HBM and emerging memory design. Develop and maintain test benches and test vectors using simulation tools and run regressions for coverage analysis and improvements. Applying AI for automation of technical and non - technical process is required. Minimum Qualifications: 5+ years of experience in pre-silicon verification BE or

The Devices Team is responsible for the creation and lifecycle management of IoT devices enrolled in EnergyHub programs used to balance the power grid. The team plays a critical role in ensuring the scalability and flexibility of our future by creating a core platform that enables other internal teams to build new features and functionality quickly. This is an opportunity to join a highly energized team of engineers eager to define and develop key concepts, solve complex challenges with real-world constraints and have a positive impact on our climate future. We are continuing our journey to migrate from a monolithic to a microservices architecture and deliver well defined APIs to the broader organization. The primary focus is to integrate any Distributed Energy Resource (DER) into our platform in a way that enables multiple use cases without compromising quality and scalability. As a senior engineer, you support our mission by helping drive major initiatives, providing expertise and guidance from past industry experience, and autonomously developing high-quality solutions that balance multiple constraints while ensuring long-term flexibility. Main Responsibilities: What you'll do Design and implement core platform features that solve for multiple constraints and use cases. Help drive the transition from a monolithic architecture to a microservices-based approach, ensuring scalability, maintainability, and improved system resilience. Lead technical initiatives and provide data modeling, contract definition, and API development. Develop front and back end solutions, ensuring well-structured, high-quality code with automated testing. Collaborate cross-functionally with product managers, internal engineering teams, and stakeholders to drive high-impact projects. Work within real-world constraints to develop creative solutions that maintain platform flexibility and scalability. Contribute to best practices for CI/CD, data mode

About the Job: LaunchDarkly is seeking a Sr. Director, Enablement to join our Revenue team. This position will report to the VP, Revenue Operations and Enablement. The Revenue Operations and Enablement team is responsible for sales strategy, technology, and enablement. The Sr. Director, Enablement will build a repeatable enablement framework to systematically support all segments of LaunchDarkly’s Revenue Organization. This role will ensure that all customer-facing personnel have the knowledge, content, skills, processes, and behaviors needed to optimize every interaction with buyers. The role will also oversee the planning and execution of Revenue Organization events, including SKOs. The ideal candidate is a strategic thinker with leadership experience in a revenue-focused organization where enablement is integrated into every interaction. They bring deep experience developing enablement programs, supporting ongoing employee development, and implementing the processes and tools required to build a world-class enablement function. Responsibilities: Own the multi-year revenue enablement strategy and roadmap, aligned to GTM priorities, with quarterly outcomes tied to ramp time, win rate, and quota attainment. Lead and grow a global team of enablement leaders and specialists, setting clear priorities, coaching for excellence, and operating as a player-coach where needed. Architect role-based onboarding and continuous readiness for all revenue roles (Sales, Sales Managers, SEs, CS, BDR/SDR, PAMs), covering product, process, messaging, and selling skills, including pitch certification, with ramp metrics tracked from day one. Equip teams to win with technical buyers by developing playbooks, talk tracks, objection handling, and competitive messaging for developer, platform engineering, DevOps, and engineering leadership personas, and by owning the sales playbook for Land & Expand motions, including New Logo and Expansion plays. Own the enablement track for the annual G

Become a part of our caring community As a Senior Product Manager, you will help guide in-flight products that improve the customer journey and create meaningful healthcare experiences. In this role, you will partner closely with business, technology, and design stakeholders to align priorities, solve complex problems, and help teams deliver high-quality outcomes. We are looking for an experienced, collaborative, and customer-focused Senior Product Manager who is excited to work across business and technology teams to build solutions that make healthcare experiences simpler, more useful, and more human. In this role, you will bring a product mindset, strong communication skills, and the ability to turn complex needs into clear, practical solutions. You will collaborate with technical and non-technical partners, use data and customer insights to guide decisions, and help teams stay focused on delivering value. The right candidate brings significant stakeholder management experience and is comfortable navigating ambiguity, building trust across organizations, and leading with curiosity, sound judgment, and empathy. The role also requires the ability to break down complex business and technical problems into a clear product roadmap, epics, and user stories. You will be expected to write complete user stories with acceptance criteria, support story acceptance, and take responsibility for acceptance testing to ensure delivered capabilities meet business and user needs. Required Qualifications 2–4+ years of relevant product management experience, including examples of products or capabilities you helped bring to market. Experience delivering business value through lean product management, customer discovery, or human-centered design practices. Significant experience managing stakeholders across multiple business and technology orga

Rubrik’s Sales and Sales Engineering organisation is a united team of elite, cross-functional professionals helping companies and government entities build resilience against cyberattacks, malicious insiders, and operational disruptions. We provide continuous professional development through our world-class sales enablement program, and our One Rubrik selling approach gives you all the resources you need to exceed your goals, maximize your earning potential, and take your career to the next level, all while doing something that truly matters: protecting the world’s data. Rubrik is looking for Sales Engineers to provide technical direction and business guidance to the regional sales team. As a Sales Engineer, you will be accountable for regional revenue goals by driving innovative technical programs and overseeing day-to-day account-level activities. You will be r esponsible for evangelizing, positioning, and architecting Rubrik’s Cyber Resilience, Observability, and Remediation tools to a targeted list of new & existing customers throughout the UKI region. What You'll Do: Provides technical leadership and direction to customers and internal staff in the development of fully integrated technology solutions in support of pre-sales activities in the assigned market. Assists in the analysis, design and development of fully integrated technology solutions. Demonstrates technical leadership and subject matter expertise on Rubrik’s products, distributed architectures, file systems, and competitive storage offerings in the SAN product space. Acts as technical expert and consultant to develop and propose solutions that meet the technology and business requirements of assigned customers. Makes technical and sales presentations to customer's technical staff and senior management. Serves as a trusted technology advisor to customers and serves as an internal resource on technical issues or specific business applications within an assigned market segment. Successf