Senior Technical Support Representative Jobs

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The Marketplace and App Experience domain is the main pillar of our core consumer strategy, driving the user journey across all of our frontend surfaces: Mobile and Web. The teams span across multiple products and areas to engage and provide value to our customers, starting with the Home hub in the app or website, which expands into the various product offers and journeys a user can embark on with Affirm. This role will be at the forefront of our front-end facing cross-team projects, working closely with other teams and engineers across our mobile and web technologies, while also evolving and collaborating with every product experience team at Affirm. What You'll Do With the support of your team’s tech lead and manager, you will break down larger projects into individual tasks, deliver them in multiple phases, and collaborate with others to ensure timely delivery of your work. You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts. You will contribute to a sense of community on your team by engaging in growth and development activities such as participation in the interview process. What We Look For You have a total of 4+ years of experience as a software engineer. You have experience shipping web apps using declarative UI frameworks like React or Vue You have experience shipping mobile apps using native or cross-platform languages like React Native You have experience design

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The Marketplace and App Experience domain is the main pillar of our core consumer strategy, driving the user journey across all of our frontend surfaces: Mobile and Web. The teams span across multiple products and areas to engage and provide value to our customers, starting with the Home hub in the app or website, which expands into the various product offers and journeys a user can embark on with Affirm. This role will be at the forefront of our front-end facing cross-team projects, working closely with other teams and engineers across our mobile and web technologies, while also evolving and collaborating with every product experience team at Affirm. What You'll Do With the support of your team’s tech lead and manager, you will break down larger projects into individual tasks, deliver them in multiple phases, and collaborate with others to ensure timely delivery of your work. You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts. You will contribute to a sense of community on your team by engaging in growth and development activities such as participation in the interview process. What We Look For You have a total of 4+ years of experience as a software engineer. You have experience shipping web apps using declarative UI frameworks like React or Vue You have experience shipping mobile apps using native or cross-platform languages like React Native You have experience design

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Data Center Network Engineering (DNE) is a pod within the Physical Networking team and owns the design, deployment, and operation of Roblox's large-scale data center network. This includes server-layer connectivity, intra and inter-DC connectivity. The team is building High-Performance Networking (HPN) fabrics, deploying 400G/800G networking, and scaling GPU clusters to support AI training and inference. You will: Drive the design, deployment, and operations of Roblox's large-scale data center network, including the networking for GPU clusters that support training and inference workloads. Design, qualify, and validate new technologies and hardware for scalable solutions. Coordinate data center builds and projects with multiple teams, including weekly cross-team calls. Work with Network Reliability Systems, Data Center Ops, Capacity Planning, Supply Chain, and Compute/ML teams to address network challenges early. Contribute to automation and telemetry that improve efficiency, reliability, and visibility. You have: 6+ years of expertise designing and deploying large-scale data center fabrics (CLOS). Experience with GPU clusters or AI/ML networking. Proficiency deploying and managin

Sell what you love. For us and millions of users across the globe, that’s Spotify. Join the Sales team and you’ll build the relationships that help grow our business in existing markets and beyond. We don’t just sell creative solutions to our clients and partners, we help to shape them; using our expert knowledge of ad products, sales channels and the industry to impact the way the world experiences music and podcasts. Our Revenue Growth team drives advertiser acquisition and retention at scale by turning data into action. We build and run scalable go-to-market programs that help advertisers succeed, through lifecycle communications and seller-facing actions. As a Senior Program Analyst - GTM Ops, you'll own the technical layer that makes Revenue Growth actually run. Working within Spotify's broader data infrastructure, you'll build the team-specific tools, endpoints, and pipelines our programs depend on — the reporting that helps sellers act, the data feeds that power our advertiser tools, the pipelines that keep everything moving. Your work won't be abstract; it shows up directly in what the team ships and what sellers experience. What You’ll Do Work on high-impact data problems that support revenue growth and help our advertising business scale Build and maintain dbt models and BigQuery pipelines that power team tools and seller-facing reporting Monitor pipeline health, identify issues early, and partner with data engineering and Insights teams to resolve upstream challenges Create dashboards and reports that sales teams rely on, translating business needs into clear, actionable views Partner closely with sales teams and leadership to understand needs, scope solutions, and deliver data that supports prioritization and decision-making Improve how data is used in the sales process by surfacing signals that help teams focus, personalize outreach, and close opportunities Support and extend pipelines that

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview The Senior Solution Architect joins Harvey's Solutions Architecture team to serve as the technical bridge between product capabilities and enterprise client needs across the APAC region. The team's mission is to help the world's leading legal and professional services organizations understand, adopt, and scale Harvey's AI platform. This role drives technical discovery, solution scoping, and product demonstrations that translate complex AI concepts into clear business value for enterprise buyers. They partner closely with Account Executives, Product, and Engineering to shape go-to-market strategy across one of Harvey's fastest-growing regions. It is a unique opportunity to combine deep technical acumen with client-facing impact at the forefront of legal AI. What You'll

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Main Responsibilities Execute photolithography process development, optimization, and troubleshooting tasks in support of yield, quality, and performance targets. Perform DOE, SPC, and statistical analysis to characterize process behavior and identify improvement opportunities. Support material evaluations, defect learning, overlay analysis, and process window characterization. Assist with integration learning during development and early manufacturing ramps. Collaborate with cross‑functional teams including integration, etch, metrology, and yield engineering. Other Responsibilities Document experimental procedures, results, and learnings in technical reports and presentations. Support technology transfer activities under direction of senior engineers. Integrates AI-assisted tools and insights into daily work to improve efficiency, quality, or effectiveness, exercising sound judgment and complying with organizational standards and legal requirements. • Contributes to a culture of continuous improvement by identifying, testing, and sharing AI-enabled enhancements within one’s scope of work. AI Responsibilities:

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The People Operations & Digital Solutions team The People Operations & Digital Solutions team shapes the future of employee support at Okta through innovative technology, intelligent knowledge management, and automated self-service experiences. Reporting to the Senior Director, People Operations & Digital Solutions, this team collaborates closely with People Operations, Total Rewards, Recruiting, IT, Learning, and Knowledge Management to enhance digital support across the enterprise. The Senior AI Analyst opportunity We are seeking an experienced Senior AI Analyst with a strong background in ServiceNow and Analytics to help train, evaluate, and improve AI models and AI-powered enterprise solutions. The ideal candidate will combine hands-on ServiceNow knowledge, data and analytics expertise, and strong communication skills to create high-quality training data, evaluate AI outputs, and translate business and technical requirements into effective AI training scenarios. This is a high-impact role responsible for improving how employees interact with AI while enabling support teams through intelligent knowledge management and training. As the subject matter expert for our AI solutions, you will analyze conversational insights, optimize AI performance, and ensure AI assistants deliver accurate, relevant, and trusted responses. You'll own the training and continuous improvement of AI-powered experiences—including an employee support chatbot, Agentic Co

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. The NAND Component Applications Engineer team is looking for outgoing technical candidates to join our team. Senior NAND Applications Engineers develop and define next generation NAND features and specifications for customers both internal and external. Our team also works with an array of external NAND component customers to train and enable them with the technical details necessary to utilize Micron’s NAND Flash memory. Responsibilities and Duties include, but not limited to: Technical Feature and Specifications: Close collaboration with Design and other Development Engineering teams Development of specifications and technical features for inclusion in Design Data Sheets, Advance/Production Data Sheets, Specification Addendums, Application Notes, Tech Notes, and Technical Collateral for customer training and enablement Product Enablement and Customer Qualification: Technical support to enable product acceptance and use from Sample through Qualification </spa

About the role Chime Engineering is growing rapidly as we scale to meet the financial needs of our members. We're looking for driven engineers with strong leadership skills to help evolve our risk architecture, enabling deeper insights and stronger protections for our members. As a Senior Engineer, you'll provide technical leadership to the team, helping drive the modernization of one of our Chime Platforms within Trust & Safety. Your work will ensure a secure, seamless, and frictionless experience for our members. You’ll lead key projects end-to-end by setting technical direction, shaping system architecture, mentoring engineers, implementing APIs, collaborating with data engineers and analysts, and ensuring the reliability and performance of the platform—while also contributing to other team initiatives as needed. In this role, you can expect to Drive technical design and architectural decisions, while mentoring engineers and fostering cross-functional collaboration Lead and contribute to multiple projects simultaneously, balancing ownership of key initiatives with support across broader team efforts Build and maintain robust, low-latency APIs and backend services that power our Trust and Safety platforms Become the domain expert in our platform architecture, providing technical decisions and solutions to refine our maturing platforms Partner with data engineers, analysts, and product managers to ship impactful features that enhance member protection and experience Improve platform reliability and performance through thoughtful system architecture, observability practices, and automation Evolve our experimentation, policy lifecycle, and ML integration capabilities to support smarter and faster decision-making at scale Engineers are required to participate in on-call rotation. Being on call may include responding to incidents outside of regular working hours when necessary. To thrive in this role, you have 5+ years of experience developing software in a product

TEGNA Inc. helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million people monthly across web, mobile apps, streaming, and linear television, while also maintaining a strong global presence in India with offices in Bangalore and Chennai that support technology, product, and business operations initiatives. Together, we are building a sustainable future for local news. Senior CRM Data & AI Developer Position Overview TEGNA is looking for a Senior CRM Data & AI Developer to join the dynamic engineering team. We are looking for a Senior CRM Data & AI Developer to integrate our CRM platform data with our Snowflake data warehouse. You will analyze and map the migration of CRM data into our Snowflake-based customer data platform and put AI solutions, including agent-based workflows, to work inside our CRM and web applications. As we build AI agents that integrate seamlessly with the CRM, you'll also create the user interfaces that bring them to sales users. You will bridge the functional and data gaps between the CRM platform and our AI and data team, turning business needs into clean, well-governed data and working AI features that sales users can rely on every day. What You’ll Do • Bridge CRM and AI. Act as the CRM platform subject-matter expert for the sales AI and data team, explaining data models, entities, and business processes and turning requirements into technical solutions. • Lead the CRM data migration. Analyze, map, and implement the migration of CRM data into a customer data platform, including data analysis, identity resolution, mapping, and data mastering. • Build CRM UI. Build intuitive CRM user interfaces, custom components, and workflow automation that bring data and AI insights to end users. • Integrate AI solutions

The Product Management team drives Asana’s product strategy and execution, translating customer needs and opportunities into a compelling roadmap and working cross-functionally to deliver impactful solutions for team productivity and collaboration. We’re helping to define the Work Management category and inventing new ways for teams to work more efficiently together and see the larger purpose behind their work. Our team works directly with Engineering, Design, Experience Research, and Data Science, as well as with Sales, Support, and Marketing to ship great products. You’ll take part in every type of product work here — from strategy to product to process improvements — conceptualizing, launching, and iterating on Asana itself for millions of teams around the world. We're looking for a Senior Product Manager to lead our Integrations Platform team and build the connective tissue between Asana and the broader tools, data systems, and developer ecosystem our customers rely on. On the Integrations Platform team, you’ll define the shared capabilities, architecture, and operating foundations that make integrations secure, reliable, and scalable, including integrations for AI teammates.You're a technical product leader who's genuinely comfortable in the weeds of API design, connectivity architecture, and backend systems, and who knows how to navigate the nuances of a platform partnership from technical scoping through go-to-market, working with technology partners. You thrive on cross-functional collaboration and are excited to partner with engineering, design, user research, product marketing, product leadership, and the rest of our PM team. This role is based in our Vancouver office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for

The Product Management team drives Asana’s product strategy and execution, translating customer needs and opportunities into a compelling roadmap and working cross-functionally to deliver impactful solutions for team productivity and collaboration. We’re helping to define the Work Management category and inventing new ways for teams to work more efficiently together and see the larger purpose behind their work. Our team works directly with Engineering, Design, Experience Research, and Data Science, as well as with Sales, Support, and Marketing to ship great products. You’ll take part in every type of product work here — from strategy to product to process improvements — conceptualizing, launching, and iterating on Asana itself for millions of teams around the world. We're looking for a Senior Product Manager to lead our Integrations Platform team and build the connective tissue between Asana and the broader tools, data systems, and developer ecosystem our customers rely on. On the Integrations Platform team, you’ll define the shared capabilities, architecture, and operating foundations that make integrations secure, reliable, and scalable, including integrations for AI teammates.You're a technical product leader who's genuinely comfortable in the weeds of API design, connectivity architecture, and backend systems, and who knows how to navigate the nuances of a platform partnership from technical scoping through go-to-market, working with technology partners. You thrive on cross-functional collaboration and are excited to partner with engineering, design, user research, product marketing, product leadership, and the rest of our PM team. This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Data Center Network Engineering (DNE) is a pod within the Physical Networking team and owns the design, deployment, and operation of Roblox's large-scale data center network. This includes server-layer connectivity, intra and inter-DC connectivity. The team is building High-Performance Networking (HPN) fabrics, deploying 400G/800G networking, and scaling GPU clusters to support AI training and inference. You will: Drive the design, deployment, and operations of Roblox's large-scale data center network, including the networking for GPU clusters that support training and inference workloads. Design, qualify, and validate new technologies and hardware for scalable solutions. Coordinate data center builds and projects with multiple teams, including weekly cross-team calls. Work with Network Reliability Systems, Data Center Ops, Capacity Planning, Supply Chain, and Compute/ML teams to address network challenges early. Contribute to automation and telemetry that improve efficiency, reliability, and visibility. You have: 6+ years of expertise designing and deploying large-scale data center fabrics (CLOS). Experience with GPU clusters or AI/ML networking. Proficiency deploying and managin

About the Team DoorDash is one of the world's most trusted on-demand logistics platforms. The Global Safety and Security team exists to keep it that way, protecting our people, property, operations, brand, and reputation across all our markets. We manage risk and create value through agility, technology, and a people-first approach. Our DoorDash, Deliveroo, and Wolt brands now span more than 40 countries, dozens of offices, and tens of thousands of employees. Protective Services focuses specifically on the safety of our executives, their families, and the operations that support them. Its detection engineering function brings together enterprise, marketplace, open-source, and physical security signals to identify threats that do not fit within a traditional SOC boundary. This role builds the detection capabilities that turn those signals into timely, actionable information for Protective Services. About the Role We are hiring a Senior Detection Engineer to build and improve the technical capabilities Protective Services uses to identify threats to protected individuals. You will develop detections, pipelines, enrichment, and automation across enterprise security telemetry, marketplace signals, open-source information, and physical security systems. This detection problem extends beyond conventional cybersecurity alerts. Relevant indicators may appear across identities, endpoints, cloud environments, support interactions, marketplace activity, access-control events, or unstructured online content. You will determine how to combine those signals, distinguish meaningful escalation from noise, and directly investigate resulting activity alongside Protective Services partners. That proximity to active cases grounds engineering decisions in real investigative needs and reveals opportunities to improve fidelity, automate friction, and reduce time to action. This is a hands-on security engineering role. You will work in code, queries, data pipelines, detection repositories,

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. We are looking for an inspirational and hardworking person to join the Platform Hosting Cloud Security Engineering team at SIE! You'll be joining a team of innovative engineers who are unified in their mission to make PlayStation the best and most secure gaming platform. This support is fulfilled by minimizing impact to the platform while ensuring security needs are met. This role is highly technical and requires a shown grasp of security principles and how they are applied to production environments. You will assist in the planning, design, development, testing, and management of security tools and processes that provide protection and visibility of our cloud environments. Key Responsibilities Design, architect, and implement security controls and frameworks for PlayStation Infrastructure Be responsible for the detection of security gaps, and lead efforts to mature security tooling and operational processes Work with product and platform teams to define system requirements, engineer, and implement cloud based security applications and controls Write code to automate security processes which seamlessly integrate into code builds and deployments, applying DevSecOps processes and tools Architect, develop, and deploy automation solutions that help audit, secure, and