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Service Reliability Engineer Jobs

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Explore current service reliability engineer jobs. Use filters to narrow by work mode, employment type, experience and date posted.

T
17 days ago

Job Responsibilities Greet and welcome guests to the bays, providing information about Topgolf offerings. Take and deliver food and beverage orders to guests in a timely and accurate manner. Ensure the cleanliness and organization of the bay areas, including clearing tables and picking up golf balls. Assist guests with bay setup and provide instructions on how to use Topgolf technology. Handle guest inquiries and resolve any issues or concerns with a high level of professionalism. Collaborate with other staff members to create a positive and memorable guest experience. Demonstrate Topgolf's Core Values: Fun, One Team, Excellence, Edgy Spirit, and Caring. Comply with safety and health regulations at all times. Critical Skills & Experience Requirements Previous customer service experience in a hospitality or restaurant setting is preferred. Excellent interpersonal and communication skills. Ability to work in a fast-paced environment and under pressure. Attention to detail and strong organizational skills. Must be of legal age to serve alcohol where required by law. Availability to work evenings, weekends, and holidays. BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a differen

human resourcescustomer service
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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. As a Registered Nurse (RN), Home Infusion you will work outside the walls of a hospital setting in a growing specialized area of the nursing field. If you are spending 12 hours on your feet or rushing from patient to patient with no time to provide quality patient care, this would be the perfect opportunity to change your work environment. Our nurses have the time and a balanced schedule to build strong one-on-one relationships with their patients and their families. In this role you will work up to 20 hours per week seeing patients in Des Moines Iowa and surrounding areas. Could travel up to 2 hours one way to see a specialty patient. You will be paid for all travel time and reimbursed mileage. On call- 2 weekend shifts per month. On-call pay. (not currently required) As a Home Infusion Nurse you will… - Challenge your clinical nursing (RN) skills by receiving continuous training on leading edge technology and clinical requirements in specialty infusion. Certification and recertification expenses can be reimbursed for eligible RN’s such as Certified Registered Nurse of Infusion (CRNI®)! - Provide a broad range of infusion therapies in our patients’ homes - Make a difference by using your clinical IV experience and personal touch to assist our patients recover in the comfort of their own home. - Provide one-on-one home infusion nursing care visits and patie

Excelcustomer service
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B
19 days ago

Who We Are: At Bandwidth , we shape how the world connects. We're the global communications software company and Tier 1 network operator with global reach. The voice, messaging, and emergency services infrastructure behind the brands and apps you use every day. Because we own the network we build on, the problems you'll solve here are bigger, more complex, and more impactful. And as communications shifts to AI, we're the infrastructure layer making it possible. We call ourselves BANDmates because building something this big takes collaboration, different perspectives, and the freedom to bring your authentic self to the table. We're experts who speak like humans. Ready to build what's next? #JoinTheBand What We Are Looking For: As our Audio Visual Manager , you are the frontline leader responsible for the daily success of our AV services and team. You’ll guide a group of skilled technicians in delivering world-class support for our global headquarters, ensuring our most critical communications run flawlessly. This role leads a team of technicians to support all corporate events and our 200+ collaboration spaces, including over 100 conference rooms. This position requires a candidate who can effectively manage a technical team, contribute to departmental strategy, has a blend of live event expertise, proactive system monitoring, and technical installation skills to ensure all AV systems are designed, implemented, and operated to the highest standard. What You'll Do: Oversee the team’s technical support for onsite and offsite corporate events hosted by Bandwidth. Manage the daily support and operational readiness of over 200 collaboration spaces, including Google Meet, Microsoft Teams, and Zoom rooms. Contribute to the annual budget process by providing suggestions for equipment replacement, SaaS renewals, and labor needs. Develop and implement team-level AV processes and procedures to ensure consistent service delivery for all conferencing and event platfo

aicustomer service
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CPI Security is looking for a Residential Installation Technician based in Fayetteville, NC who will install our state-of-the-art home security solutions to residential and commercial customers. This individual will assess the customer’s need and sell additional products and services. This is a fantastic opportunity to earn a great performance-based income, while providing a valuable service to our customers. What You'll Do: Servicing residential security systems accurately and efficiently Meeting or exceeding performance goals on a consistent basis Performing walkthrough of home to determine the optimal system configuration, and to identify up-selling opportunities Keeping the customer informed at all times of what the service process will entail, whether walls will need to be drilled in order to run wiring, etc. Connecting in-home system up to our central monitoring system, activating system and performing customer demonstration Maintaining good administrative responsibility by submitting billing and payroll paperwork in a timely and accurate manner Ensuring the highest level of safety and responsibility in order to avoid injury, property damage or loss of unused materials Providing exceptional customer service at all times Consulting with management on any issues or concerns Cleaning up work area thoroughly Maintaining all company equipment, including truck, tools, inventory, etc. Maintaining a professional appearance and demeanor at all times What We're Looking For: High School diploma or equivalent; electronics/electrical/HVAC/technical training at trade school or community college, a plus Good sales skills, particularly with strong up-selling and closing abilities Mechanical aptitude Strong customer service skills Commitment to safety Ability to work effectively both on an individual basis and as part of a team Professional appearance and demeanor High energy, fun and positive attitude Schedule flexibility and the ability to work weekends Thorough under

payrollcustomer service
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At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! Content Integrity (CI) aspires to provide best-in-class customer service while maintaining and protecting the integrity of Trustpilot’s guidelines and brand, striving towards our mission of becoming a universal symbol of trust. Our Commercial Solutions team sits within our Content Integrity function and is responsible for supporting our internal stakeholders with escalated issues affecting our customers. As the primary "Gatekeeper" and subject matter expert for the German and Italian markets, you will act as the bridge between technical policy and commercial reality. This role is based in our Hamburg office with hybrid working. What you'll be doing: You will act as an internal point of contact and business partner on matters related to Content Integrity and broader Trust. Act as a "firefighter" for the Hamburg and Milan offices, running toward high-stakes customer situations and de-escalating them with authority. Handle high-pressure calls with Enterprise clients who may challenge our guidelines, maintaining extreme resilience and professional composure even in emotionally charged situations. Translate complex "legalese," technical policies, and enforcement decisions into "customer-facing" language that demonstrates the value of platform integrity to internal and external stakeholders. Move beyond reactive moderation by using data to identify patterns, trend lines, and recurring issues within the DACH & IT markets to proactively educate teams. Protect our brand by identifying misuse, educating businesses or users, and taking corrective action when required. Work closely with internal teams, including Trust, Policy & Disputes, Fraud

recruitmentcustomer service
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T
19 days ago

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! We need an experienced and skilled Senior Product Manager to lead one of our key product areas. Working in a cross-functional product squad, you will drive innovation and product evolution in a world where the technologies consumers are using to make decisions are changing faster than ever before by defining new, ambiguous problem spaces. If you are passionate about driving innovation, eager to take ownership of significant projects, and keen on making a global impact, this is the opportunity you've been waiting for. Join Trustpilot's Product Management team and play a pivotal role in shaping the future of our dynamic and rapidly growing organization. Together, let's push the boundaries of what's possible in the Product space and create a lasting impact on our users worldwide. What you'll be doing: Lead cross-functional agile teams, including remote members, through the entire product lifecycle for complex products Take ownership of long-term product discovery, strategic roadmaps, and execution while aligning them with business goals and customer needs Collaborate with designers, engineers, data scientists, and other key senior stakeholders to develop new features and optimize existing products Prioritize new features and enhancements using robust product management frameworks Conduct in-depth user research and leverage data insights to identify ambiguous, strategic opportunities and define new product visions Drive decision-making by setting clear priorities and using data (quantitative and qualitative) to measure success Communicate product strategy, status updates, and potential risks to executive leadership and internal teams, ensuring

recruitmentcustomer service
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T
19 days ago

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! We need an experienced and skilled Senior Product Manager to lead one of our key product areas. Working in a cross-functional product squad, you will drive innovation and product evolution in a world where the technologies consumers are using to make decisions are changing faster than ever before by defining new, ambiguous problem spaces. If you are passionate about driving innovation, eager to take ownership of significant projects, and keen on making a global impact, this is the opportunity you've been waiting for. Join Trustpilot's Product Management team and play a pivotal role in shaping the future of our dynamic and rapidly growing organization. Together, let's push the boundaries of what's possible in the Product space and create a lasting impact on our users worldwide. What you'll be doing: Lead cross-functional agile teams, including remote members, through the entire product lifecycle for complex products Take ownership of long-term product discovery, strategic roadmaps, and execution while aligning them with business goals and customer needs Collaborate with designers, engineers, data scientists, and other key senior stakeholders to develop new features and optimize existing products Prioritize new features and enhancements using robust product management frameworks Conduct in-depth user research and leverage data insights to identify ambiguous, strategic opportunities and define new product visions Drive decision-making by setting clear priorities and using data (quantitative and qualitative) to measure success Communicate product strategy, status updates, and potential risks to executive leadership and internal teams, ensuring

recruitmentcustomer service
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T
19 days ago

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! We need an experienced and skilled Senior Product Manager to lead one of our key product areas. Working in a cross-functional product squad, you will drive innovation and product evolution in a world where the technologies consumers are using to make decisions are changing faster than ever before by defining new, ambiguous problem spaces. If you are passionate about driving innovation, eager to take ownership of significant projects, and keen on making a global impact, this is the opportunity you've been waiting for. Join Trustpilot's Product Management team and play a pivotal role in shaping the future of our dynamic and rapidly growing organization. Together, let's push the boundaries of what's possible in the Product space and create a lasting impact on our users worldwide. What you'll be doing: Lead cross-functional agile teams, including remote members, through the entire product lifecycle for complex products Take ownership of long-term product discovery, strategic roadmaps, and execution while aligning them with business goals and customer needs Collaborate with designers, engineers, data scientists, and other key senior stakeholders to develop new features and optimize existing products Prioritize new features and enhancements using robust product management frameworks Conduct in-depth user research and leverage data insights to identify ambiguous, strategic opportunities and define new product visions Drive decision-making by setting clear priorities and using data (quantitative and qualitative) to measure success Communicate product strategy, status updates, and potential risks to executive leadership and internal teams, ensuring

recruitmentcustomer service
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I
19 days ago

The ICEE Company is the leader in frozen beverage industry, offering the most comprehensive frozen package and service network in the beverage and food service industry. As the largest subsidiary of J&J Snack Foods who provides branded snack foods to foodservice and retail supermarket outlets across the U.S. Its products include such icons as SUPERPRETZEL and Dippin’ Dots along with other key brands like LUIGI’S Real Italian Ice, The Funnel Cake Factory Funnel Cakes, and Hola Churros. J&J also has a strong presence in bakery providing cakes, cookies, and pies to some of the largest grocery and convenience retailers in industry. Our company continues to deliver record sales led by a talented team and a commitment to “Fun Served Here”. JOB SUMMARY The Warehouse Driver receives and ships packages utilizing: UPS, DHL, etc. Assists in loading of ICEE delivery trucks ensuring that they are equipped with ICEE product, current promotional stock and POS (Point of Sale). Make deliveries as needed. Maintains and orders POS for Account Executives. Boxes and palletizers are products for shipment. Pulls orders for distributor pick up. Maintains daily and weekly inventory logs. Maintains work area and general upkeep of warehouse/office facility. Fills in for route drivers when Service Center is short-handed. On occasion, there will be COD (cash on demand) accounts delivered. REQUIREMENTS AND RESPONSIBILITIES Receiving/Shipping of packages utilizing: UPS, DHL, etc. Assist in loading of ICEE delivery trucks ensuring that they are equipped with ICEE product, current promotional stock and POS (Point of Sale) Maintain and order POS for Account Executives Box and palletize product for shipment Pull orders for distributor pick up Maintain daily and weekly inventory logs Maintain work area and general upkeep of warehouse/office facility Fill in for route drivers when Service Center is short-handed On occasion, there will be COD (cash on demand) accounts delivered. The driver

warehousecustomer service
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T
20 days ago

Job Responsibilities Welcome and assist players with check-in and reservations. Provide information about the venue, gameplay, and promotions. Help with golf clubs and equipment. Ensure the cleanliness and organization of venue. Offer retail items to guests, and keep retail area stocked and organized. Respond promptly to guest inquiries and requests. Give guests game demonstrations and enforce safety guidelines. Critical Skills & Experience Requirements Excellent customer service and communication skills. Ability to work effectively in a team. Basic computer skills for reservations and check-in. Physical ability to lift and move golf bags and equipment. BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes

human resourcescustomer service
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T
20 days ago

Job Responsibilities Welcome and assist players with check-in and reservations. Provide information about the venue, gameplay, and promotions. Help with golf clubs and equipment. Ensure the cleanliness and organization of venue. Offer retail items to guests, and keep retail area stocked and organized. Respond promptly to guest inquiries and requests. Give guests game demonstrations and enforce safety guidelines. Critical Skills & Experience Requirements Excellent customer service and communication skills. Ability to work effectively in a team. Basic computer skills for reservations and check-in. Physical ability to lift and move golf bags and equipment. BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes

human resourcescustomer service
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Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you! Join a team where leadership, professionalism, and exceptional customer service are valued every day. We are seeking a Security Site Supervisor to oversee daily security operations at a premier commercial office building in Lisle, IL. This hands-on leadership role is responsible for ensuring a safe and welcoming environment for tenants, visitors, and staff while supervising security personnel, maintaining strong client relationships, and ensuring all site operations are conducted efficiently and in accordance with company and client expectations. Responsibilities: Help supervise operations of an assigned Client site on assigned shift. Report directly to Marksman / Titan Management. Manage a team of 5 security officers/supervisors, including participating in scheduling, payroll, training, coaching, development and support. Ensure the Client Site is provided with high quality security services to protect people and property. Handle all escalated security issues or emergency situations appropriately. Develop staff in both technical and professional skills through performance management (coaching, recognition, etc.). Provide the basis of a great work environment by treating staff with respect. Assist in the&n

payrollcustomer service
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Summary Join Aperia Solutions, a leader in SaaS solutions for the Payments and Compliance industries. Aperia is a Texas-based fintech and managed consultancy firm that creates custom SaaS applications and other software-based solutions for the payments, banking, and processing industry. Founded in 1999, Aperia offers business intelligence, risk management, compliance, and customer intelligence platforms. With offices in Dallas, Washington DC, and Vietnam, Aperia is a fast-paced, global organization that strives to improve efficiency in compliance, risk, and customer service operations. Aperia’s clients include banks, processors, payment facilitators, merchant service providers, independent sales organizations, and government entities. A career at Aperia promises a great challenge, culture, and opportunities to forge your own path. About the Role We are consolidating our merchant onboarding and servicing operations onto a unified Salesforce platform. The Salesforce Training & Enablement Specialist will design and deliver role-based learning that prepares our customer-facing teams to operate on the new platform confidently and effectively. This is a builder role — you will not inherit a finished training library. You will work with the CoE, Salesforce Professional Services, and stakeholders across Sales, Operations, Servicing, Onboarding, and Underwriting to create the learning experiences that drive adoption and change. The ideal candidate brings instructional design discipline, genuine customer service experience, and the ability to translate complex Salesforce workflows into persona-specific learning that sticks. What You Will Do Persona-Based Training Design Build and maintain training across four primary personas within the Pathways Learning Enablement Framework: Sales: Lead creation, application submission, rate negotiation, equipment ordering. Servicing: Account maintenance, case management, escalation handling, Onboarding / Deployment: File build, o

salesforcecustomer service
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G
20 days ago

General Summary Responsible for providing effective customer and service support to the GHX user community. Primarily responsible for providing professional, courteous, and efficient support for GHX customers according to established procedures and application of critical thinking and GHX solution expertise. Position requires a commitment to improving the customer experience by working collaboratively with GHX teammates and customers to drive efficient medical supply chain operations Principal duties and responsibilities: Serves as a primary point of contact for GHX customers communication via phone, email, and Chat. Resolves GHX Support and product issues by participating in inbound Support request triage, routing and resolution as needed. Works directly with Supplier customers and GHX teammates to understand and resolve issues and interaction patterns completely. Provides analysis of customer interactions, tracks and maintain logs of customer concerns and resolutions within the designated Salesforce application. Participates in solution development and enhancement to improve the customer experience. Seeks to understand the needs of GHX customers to best resolve issues through the application of standard solutions and enhancement of existing systems and processes. Engages Problem Management and Product teams and processes to identify system and product deficiencies, including potential enhancements that will directly or indirectly improve the customer experience. Uses GHX knowledgebase articles, training sessions and other available resources to develop a functional understanding of GHX products and services to resolve customers issues and drive utilization. Meet or exceed productivity and performance measures for the position as defined. Monitor and respond to customer cases, system alerts or other service management related notifications within response time goals. Other responsibilities, as assigned. Required Qualifications and skills: Demonstrate effective trou

salesforcesupply chaincustomer service
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CF
Chime Financial, Inc
📍 United States• Remote• $116K – $160K/yr
20 days ago

About the Role As a Senior Instructional Designer, you will join Chime’s Operations and Member Experience Learning & Development team to design highly engaging, interactive, and modern learning strategies and experiences for our agents across our BPOs. You will apply your knowledge of adult learning methodologies to drive business outcomes through the development of a broad range of innovative learning solutions (e.g. instructor-led, virtual instructor-led, digital, self-paced, micro-learning, social learning) that promote transfer, retention, and application. You are a creative and analytical problem solver, and you have a passion for customer service. Your work - execution and continuous improvement - will impact thousands of BPO employees and millions of Chime members. This role requires someone who thrives in a flat, fast-moving organization using lightweight processes, creative ideas, and quick iteration to make a significant impact. In this role, you can expect to Act as a learning consultant to our Disputes Experience line of business; gaining a deep understanding of the business and metrics to craft and recommend learning strategies to drive strong business outcomes. Proactively collaborate with team members, subject matter experts, and stakeholders to identify training needs and objectives. Flex your analytical muscle to evaluate the effectiveness of learning programs and uncover opportunities to enhance agent skills and performance through learning Apply adult learning principles and instructional design standard methodologies to create engaging & interactive learning solutions and compelling course content, material/media (audio, video, simulations, games, etc.) Own the end-to-end design and development of learning content, including modes of assessment to measure the effectiveness and application of training. Analyze and apply trends and standard methodologies in instructional design and learning technologies to continue to elev

REMOTEaicustomer service
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