Software Certification Engineers Jobs

Revivn is a profitable and rapidly growing company that helps enterprises manage their technology through our end of life software platform. We take electronic recycling one step further by repurposing hardware that still has remaining life and providing it to people who lack dedicated computer access and make it more affordable for people who may not be able to purchase new technology. Working with companies like Instacart, Lyft, Qualtrics, X, Gensler, and Spotify, we are changing the way companies view used technology with a new model that focuses on repurposing instead of recycling. We’re ramping up our efforts to grow our hardware resale business through eCommerce and wholesale channels, and we’re on the lookout for a full-time Customer Experience Representative to join our team. In this role, you’ll be the primary point of contact for our customers, ensuring every interaction is positive and exceeds their expectations. You’ll collaborate closely with our computer repair team to enhance the after-sales process and reduce refunds. Your day-to-day will involve managing and reconciling inventory data, digging into any discrepancies, preparing reports, and wrapping up customer tickets as they come in. Plus, you’ll play a key role in addressing customer inquiries, resolving issues, and providing valuable feedback to help us continuously improve our products and services. This is an in-person role based in our Fresno, California facility. The schedule is Monday through Friday from 7:30am to 4:00pm, with occasional weekend or holiday coverage as business needs require. What you'll do Customer Experience Own customer support tickets from initial contact through resolution, delivering a timely and thoughtful experience. Coordinate returns, exchanges, warranties, and defective item claims with internal teams and external partners. Communicate professionally with customers through email and support platforms, resolving issues with empathy and urgency. Escalate compl

At Secureframe , we’re building the next generation of cybersecurity and compliance software. Thousands of organizations use our platform to strengthen security, automate compliance, and earn trust. We’re backed by leading investors including Kleiner Perkins, Accomplice, Gradient Ventures, BoxGroup, and Village Global. Our Defense AI business is experiencing record growth as organizations across the Defense Industrial Base look for a faster, more practical way to meet CMMC requirements. Secureframe Defense AI combines secure infrastructure, AI-guided CMMC workflows, automated documentation, continuous control monitoring, real-time readiness insights, and expert support in one platform. It gives sellers a differentiated story: help customers secure CUI, accelerate CMMC readiness, and reduce the cost and complexity of operating a compliant environment. Alongside Defense AI, our GRC products help companies achieve and maintain frameworks such as SOC 2, ISO 27001, HIPAA, PCI DSS, and more. About the Role The Customer Education & Content Manager will own everything that helps customers learn Secureframe independently, from screen-recorded product walkthroughs and compliance framework training courses to internal Sales, Implementation, and Channel Partner enablement. Experience selling to defense contractors, government suppliers, or public-sector organizations is valuable, but it is not required. This person will sit under the Customer Experience team (within the broader Customer Success org) and report to the Director of Support. Secureframe highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Secureframe office), Secureframe considers working in the office, approximately 30% of the time under current policy, to be an essential function of the employee's role. Why this role matters As Secureframe grows its SMB and mid-market custome

Scale AI sits at the intersection of frontier AI, enterprise software, and national security. We safeguard high-value assets: proprietary AI data and infrastructure, a global contributor ecosystem, and sensitive enterprise and government customer data. As our International Head of Security, you will own and unify Scale’s security strategy across our non-US affairs: Global Public Sector and non-US Enterprise deals. You will drive the execution, customer engagements and compliance with frameworks such as GDPR, ISO27001, UK Cyber Essentials Plus, the EU AI Act, NIS2 and country-specific sovereignty requirements while staying tightly aligned to our global secure-by-default architecture set by the Head of Security. As we expand into FDE-led Agentic Applications while continuing to serve our data and model customers, our security surface area spans internal systems, external products, distributed contributors, and high-assurance government environments. You are a builder who believes security is a product feature, not a hurdle — and who can raise both our defensive maturity and our ambition in frontier AI security. What You'll Do Execute the Global Security Strategy Across International Markets Drive execution of Scale's multi-year secure-by-default roadmap across non-US markets, surfacing regional needs into global architecture decisions. Translate regional regulatory requirements (GDPR, ISO 27001/27017/27018, SOC 2, UK Cyber Essentials Plus, EU AI Act, NIS2, and country-specific data residency / sovereign-cloud rules) into concrete engineering controls. Track regional security metrics and accountability, and represent the international perspective in global prioritisation, audits, and roadmap reviews. Lead Regional Security Engineering & Threat Detection Own the regional execution of identity, fine-grained RBAC, secrets management, CI/CD hardening, encryption, logging, and infrastructure protection with a particular focus on cross-border data flows and in-region tel

Developers are shipping more code than ever, accelerated by AI-assisted development and increasingly complex software delivery workflows. As a Product Manager II on the Developer Engagement team, you'll help bring Datadog's insights and automation directly into the tools developers use every day, making software delivery faster, safer, and more efficient. You'll define customer-facing experiences that connect Datadog's observability, CI/CD, testing, security, and AI capabilities with pull requests, code reviews, and developer workflows. This role offers the opportunity to work closely with customers, engineering, design, and go-to-market teams while shaping the future of software delivery for developers. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Partner with customers, developers, platform engineering teams, and internal stakeholders to understand software delivery challenges and identify opportunities to improve developer workflows. Own the product strategy and roadmap for developer-facing experiences within pull requests, code reviews, and source code management platforms. Collaborate across Software Delivery products to surface actionable insights from CI/CD Optimization, Test Optimization, Code Coverage, Code Security, Deployment Gates, Bits AI, and future capabilities. Work across source code ecosystems including GitHub, GitLab, Azure DevOps, Bitbucket, and enterprise environments to deliver scalable integrations. Partner with engineering teams to connect Datadog signals with recommendations, AI-assisted workflows, generated fixes, and future automated remediation experiences. Measure product success using customer adoption, engagement, feedback, and business outcomes while partnering with Sales, Product Marketing, Solutions Engineering, Custo

Revivn is a profitable and rapidly growing company that helps enterprises manage their technology through our end of life software platform. We take electronic recycling one step further by repurposing hardware that still has remaining life and providing it to people who lack dedicated computer access and make it more affordable for people who may not be able to purchase new technology. Working with companies like Instacart, Lyft, Qualtrics, X, Gensler, and Spotify, we are changing the way companies view used technology with a new model that focuses on repurposing instead of recycling. As a Driver at Revivn, you'll play a critical role in our mission to give new life to old technology. This position is much more than driving—you're one of the primary faces of Revivn, providing white glove service to our customers while ensuring the secure collection, transportation, and handling of enterprise IT assets. You'll operate a 26-foot box truck to complete scheduled pickups throughout the Fresno area and surrounding regions, averaging 7-10 collection trips each week. You'll regularly interact with building management, security personnel, and client representatives to coordinate pickups, maintain chain of custody, and deliver an exceptional customer experience. When you're not on the road, you'll support warehouse and facilities operations by receiving and processing incoming hardware, preparing equipment for future pickups, maintaining inventory accuracy, and contributing to the overall efficiency of our operations. This is an in-person position based in Fresno, California. The schedule is Monday through Friday, 7:30am-4:00pm. Responsibilities Safely operate 26-foot box trucks to transport IT equipment throughout the Fresno area and regional locations. Coordinate and execute white glove pickups of enterprise IT equipment from customer offices, data centers, and commercial buildings. Serve as a professional representative of Revivn during every customer interaction, d

Revivn is a profitable and rapidly growing company that helps enterprises manage their technology through our end of life software platform. We take electronic recycling one step further by repurposing hardware that still has remaining life and providing it to people who lack dedicated computer access and make it more affordable for people who may not be able to purchase new technology. Working with companies like Instacart, Lyft, Qualtrics, X, Gensler, and Spotify, we are changing the way companies view used technology with a new model that focuses on repurposing instead of recycling. We're looking for an Assistant Director of Operations to help scale the systems, teams, and processes behind our IT asset disposition (ITAD) business. This role is ideal for a hands-on operator who loves building teams, improving processes, and solving problems on the warehouse floor—not just from behind a desk. You'll work closely with the Sr. Director of ITAD Operations to drive execution across our facilities, raise the bar for operational excellence, and help prepare the business for its next stage of growth. This position is based in Fresno, CA or New York, NY and requires up to 50% travel to Revivn facilities and partner sites. What you’ll do Team Leadership & Development Lead, coach, and develop a high-performing operations organization that delivers consistent execution every day. Hire, onboard, and grow frontline leaders and team members as Revivn continues to scale. Set clear expectations, provide frequent coaching and feedback, and create opportunities for people to grow. Foster a culture of accountability, safety, ownership, and continuous improvement. Operations Management Own day-to-day execution across receiving, processing, data destruction, testing, and outbound logistics. Partner with the Sr Director of ITAD Operations to set throughput, quality, and SLA targets — and hold the team accountable for hitting them. Manage staffing plans, schedules, and cap

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Are you passionate about building impactful products for sales and finance teams? Come join the IT Enterprise Systems team at Pinterest where you will be responsible for advancing our sales and marketing systems. What you’ll do: Design, build, and operate full‑stack applications and services on Pinterest’s enterprise infrastructure to support our Sales, Marketing, and Finance teams, from backend services and APIs through integrations and user‑facing workflows. Lead the technical design and implementation of GenAI/ML‑powered services and pipelines that automate and augment enterprise workflows (for example, summarizing sales interactions, enriching account data, or surfacing intelligent recommendations), including clear evaluation frameworks, observability, and validation guardrails. Own the end‑to‑end software development lifecycle for th

At Anyscale , we're on a mission to democratize distributed computing and make it accessible to software developers of all skill levels. We’re commercializing Ray , a popular open-source project that's creating an ecosystem of libraries for scalable machine learning. Companies like OpenAI , Uber , Spotify , Instacart , Cruise , and many more, have Ray in their tech stacks to accelerate the progress of AI applications out into the real world. With Anyscale, we’re building the best place to run Ray, so that any developer or data scientist can scale an ML application from their laptop to the cluster without needing to be a distributed systems expert. Proud to be backed by Andreessen Horowitz, NEA, and Addition with $250+ million raised to date. About the role: As a Forward Deployed Engineer at Anyscale, you will partner directly with our most strategic customers, including Spanish-speaking customers across Latin America and other regions, to ensure they achieve meaningful business outcomes with Ray and the Anyscale platform. Embedded within customer teams, you’ll act as a trusted advisor, aligning technical solutions with customer priorities, accelerating time-to-value, and driving adoption at scale. You’ll work across customer organizations — from technical leadership to individual contributors — to scope and deliver impactful solutions. By connecting insights from the field back to our product and engineering teams, you’ll help shape Anyscale’s roadmap and ensure we remain focused on solving our customers’ most critical challenges. In this role, you will: Work onsite with key customers to lead proof-of-value engagements, deployments, and enterprise adoption Translate business objectives into technical solutions that demonstrate clear ROI and strategic impact Build and deliver high-impact demos, reference architectures, and enablement programs tailored to customer needs Act as a trusted advisor across all levels of the organization, ensuring confidence in Anyscale and

Revivn is a profitable and rapidly growing company that helps enterprises manage their technology through our end of life software platform. We take electronic recycling one step further by repurposing hardware that still has remaining life and providing it to people who lack dedicated computer access and make it more affordable for people who may not be able to purchase new technology. Working with companies like Instacart, Lyft, Qualtrics, X, Gensler, and Spotify, we are changing the way companies view used technology with a new model that focuses on repurposing instead of recycling. Please note this role is based on-site at our Brooklyn Navy Yard office with Remote Wednesdays. Revivn is the rare combination sellers dream of: the learning and growth potential of a startup with the stability of a proven business. We’ve been profitable since our inception 10+ years ago while revolutionizing how enterprises dispose of outdated IT equipment. Beyond recycling, we give hardware a second life and make technology accessible to those who need it most. Now we’re looking for an Enterprise Account Executive to own the sales cycle for our most strategic enterprise opportunities, from first conversation to closed-won. You’ll partner with our marketing team to turn targeted outreach into pipeline, run discovery and deal strategy with senior buyers, and hand off thriving accounts to our Account Management team to grow. This is a quota-carrying, high-ownership role for a closer who wants their work to fuel both Revivn’s growth and a more sustainable, equitable world. About the Role This is a closing role at the heart of our go-to-market team. You’ll carry a number, own a book of strategic enterprise accounts, and be the person who turns interest into revenue. You’ll sell a usage-based model into some of the fastest-growing tech companies in the world, navigating complex buying committees and engaging IT and finance leaders along the way. You’ll report directly to the Co-CEO/Co-Fou

Location: Remote Time Zome: Must be in Pacific time zone and willing to work 9AM to 6PM PST Syllo is a software company in the legal space that offers an AI-powered litigation workspace that enables lawyers to safely harness the power of language models. After spending years developing our cloud-based application, Syllo’s applications are now being used by a wide range of legal professionals – from the largest law firms in the world to the most prestigious law schools. We are a lean, fast-moving, and multi-disciplinary startup led by exceptional lawyers and engineers. We hold each other accountable to achieve ambitious goals in a timely way while treating one another with respect and understanding. If you’re excited about AI and passionate about being part of a remote team that seeks to transform the legal practice, then read on! We are seeking a Support Specialist to join a team of passionate, fast-moving professionals at the forefront of AI-powered legal technology. In this role, you will be the first point of contact for clients using the Syllo platform, resolving issues quickly, building in-depth product knowledge, and contributing to the resources that help legal teams get the most out of what we are building. Key Responsibilities: Serve as the first point of contact for inbound client support requests, responding promptly and professionally across all support channels Troubleshoot product questions and technical issues, escalating to engineering or product teams through the appropriate process when needed Develop deep expertise in the Syllo platform and serve as a product knowledge resource for clients and the CS team Conduct live troubleshooting sessions and product walkthroughs with clients to resolve issues and build platform confidence Write and maintain help content including articles, guides, and FAQs that address common client questions and product workflows Partner with the other Customer Success teams to flag recurring issues and surface client feedba

Revivn is a profitable and rapidly growing company that helps enterprises manage their technology through our end of life software platform. We take electronic recycling one step further by repurposing hardware that still has remaining life and providing it to people who lack dedicated computer access and make it more affordable for people who may not be able to purchase new technology. Working with companies like Instacart, Lyft, Qualtrics, X, Gensler, and Spotify, we are changing the way companies view used technology with a new model that focuses on repurposing instead of recycling. Please note this role is based on-site at our Brooklyn Navy Yard office with Remote Wednesdays. We’re looking for an Enterprise Account Manager to manage and grow relationships with large enterprise clients. This role requires a strategic, high-touch approach to client success, with a focus on onboarding, retention, and expansion. You’ll collaborate with senior leadership to ensure that we exceed client expectations and drive long-term partnerships. What you’ll do Proactively uncover new use cases, stakeholders, and business units to expand Revivn’s footprint within each account Lead the post-sale process for enterprise clients, ensuring smooth onboarding and strategic account growth Partner with executives to drive client expansion and address complex needs Take the lead in identifying automation and operational strategies that support scalable growth Engage with clients during quarterly strategy sessions and executive reviews Focus on developing long-term, sustainable relationships with large enterprise clients What we are looking for Strong consultative selling skills with the ability to manage complex relationships at the enterprise level 3+ years of experience managing large-scale enterprise accounts in B2B sales Ability to present to and engage with C-level executives Proven track record of success in upselling and managing enterprise-level relationships Experience c

About the Role Sigma is growing rapidly, and our Technical Support Engineering team is scaling alongside it to meet the needs of an expanding global user base. As a Technical Support Engineer at Sigma, you will be part of an award-winning team recognized with the 2024 Stevie Gold Award for Customer Service, helping customers solve technical, business, and data challenges using the Sigma platform. You’ll work closely with Product, Engineering, and Go-to-Market teams to diagnose complex issues, drive solutions, and contribute to the continuous improvement of our product and support operations. Salary Range: $90 - $115k What You Will Be Doing You will be working on diagnosing and resolving complex technical issues in real time via live chat, working directly with customers to troubleshoot. Periodically working as support on-call, handling high-severity incidents with urgency and end-to-end ownership. Working closely with the development team to develop best practices and tools for diagnosing issues and optimizing the service for performance. Participating in quarterly projects to improve automation, tooling, and processes focused on operational efficiency. Collaborating with cross-functional groups - backend, frontend, devops, design, product, and the go-to-market teams to create a first-class experience for users of our product. Beyond supporting customers, you also participate in product demos, bug bashes, knowledge shares, and building automation and internal tools for operational efficiency. Qualifications We Are Looking For Core Technical Skills 2+ years of experience in a customer-facing technical role (e.g., Technical Support, Solutions Engineer, or Software Engineer) at a cloud and/or SaaS provider. Advanced SQL proficiency and expertise at writing high-performance queries, including window functions, UDFs, and complex joins to manipulate large-scale datasets. Hands-on experience with at least one major cloud platform (AWS,

About This Role As a Commercial Account Executive (CAE) Manager at Sigma Computing, you’ll lead a team of high-energy reps focused on delivering outstanding results in the EMEA region. You’ll mentor and coach your team to excel in a velocity sales environment, partnering with customers and internal stakeholders to drive growth and expand Sigma’s footprint. This role is ideal for a passionate leader eager to contribute to the growth of a rapidly scaling business in the Data and BI space. Who You Are A driven, hands-on leader with a passion for coaching and empowering teams to achieve their goals. A natural collaborator with a strong sense of ownership and accountability. Organized and detail-oriented, thriving in fast-paced, dynamic environments. A trusted advisor to both your team and your customers, focused on delivering value and building lasting relationships. What You Care About Building and scaling high-performing sales teams. Coaching and mentoring team members to achieve and exceed their targets. Driving customer success and satisfaction through streamlined, efficient sales processes. Being part of an innovative, mission-driven company reshaping the BI landscape. You’ll Contribute By Leading and mentoring a team of CAEs targeting organizations with up to 2000 employees. Driving revenue growth and achieving team targets through a streamlined and scalable sales motion. Partnering with internal teams to align on go-to-market strategies and operational excellence. Establishing and refining best practices for prospecting, pipeline management, and deal closure. Acting as a trusted advisor to both customers and Sigma’s leadership team. Leveraging your expertise to ensure the team excels in a velocity sales environment. Your Qualifications Experience : Few years of experience managing a successful commercial sales team in a B2B SaaS/software company, OR Few years of individual contributor experience in a velocity B2B SaaS sales role with proven results

The Program Management Office (PMO) at Zoox is responsible for driving cross-functional program planning and execution at the highest level. We partner with leaders from across the company in vehicle development, system design, software engineering, manufacturing, fleet operations, and business functions to develop and deliver major corporate milestones on the path to launch, and beyond. Our program managers contribute to the end to end success of technical, integrated product milestones involving both of our vehicle platforms - the Toyota Highlander test fleet and Zoox’s purpose-built robotaxi. In this role, you will: Own the fleet validation operational strategy: Lead the end-to-end strategy and execution of mileage accumulation for both the physical test fleet and simulation assets, to enable Zoox’s geofence expansion across all cities. Partner closely with upstream teams (e.g. Autonomy, Systems Design & Mission Assurance, Places & Build) and downstream teams (e.g. Data Science, Fleet Operations) to ensure critical inputs are available, and results are delivered; you will ultimately "own the outcome" of test fleet data collection. This is a high leverage, high impact role. Usher in a simulation-first methodology : Act as the cross-functional catalyst for scaling simulated mileage accumulation. Drive alignment between Autonomy, System Design & Mission Assurance, and Simulation teams to ensure clear requirements are set, and simulation platforms are resourced to meet exponentially growing data needs. Identify and resolve critical bottlenecks : Develop rigorous tracking mechanisms that model the impact of upstream dependencies (e.g., map content deliverables and safety requirements). You’ll think critically and work cross-functionally to squash inefficiencies in upstream and downstream pipelines and systems. Partner collaboratively wi

The Pricing Strategy Manager will serve as a strategic pricing partner to Product Managers across the company’s AI and Contact Center software portfolio. Reporting to the Pricing Director, this role brings deep pricing and monetization expertise to PM-led pricing and packaging proposals by helping strengthen commercial rigor. This role acts as a dedicated thought partner responsible for pressure-testing assumptions, filling analytical gaps, and ensuring proposals are financially sound, operationally feasible, and aligned with pricing best practices. The ideal candidate is a self-starter who can independently manage a complex workload of pricing proposals and flex between pricing strategy support, analytical modeling, governance coordination, implementation feasibility discussions and strategic pricing project initiatives depending on business needs. Product Managers retain ownership of proposals and domain direction; this role strengthens and challenges the work to ensure every proposal meets a high commercial standard. Key Responsibilities: PM Pricing Partnership Partner with Product Managers to strengthen pricing and packaging recommendations for new and existing products through pricing expertise, analytical support, and structured challenge across: Strategic Alignment: competitive positioning, internal product and strategy alignment, unit economics / forecasting Pricing Model Design: meter / unit of measure selection, packaging structure, buying rules Operational Feasibility: technical product and billing/CPQ feasibility Identify gaps, inconsistencies, or risks in pricing proposals and help refine thinking through structured feedback — operating with a high degree of autonomy and minimal oversight from the Pricing Director Provide targeted research and analytical support to strengthen proposal builds as needed (e.g. financial modeling, competitive benchmarking); leverage business partners where appropriate Support PMs in navigating cross-functional operati