Solution Engineer Jobs

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Air Planning Associate SUMMARY: The role of the Air Planning Associate is a critical part of making Flexport’s mission to make global trade easy for everyone a reality. In this role, your direct customers are the partners, carriers, and internal audiences within your region, your work directly supports Flexport’s end customers in achieving their logistics goals. This role involves customer service, freight handling, and administrative duties such as tracking shipments, filing paperwork, and keeping records. RESPONSIBILITIES: Export Side: Manage the capacity and fulfillment of Flexport’s charter flights (if applicable), and Blocked Space with Carriers/ Partners in regions served by Flexport, ensuring we fulfill the requirements Optimize Flexport’s margin by consolidating shipments to generate free weight and meet the service level requested by the customers Coordinate closely with partners on the shipment movement Maintain Consol Plan to link the correct flight schedule and buy rate with each shipment Manage day-to-day operations Work closely with Partners, Air Pricing, and Operations in different destinations to ensure that shipments meet committed ser

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity The 3PL Operations Customer Success Manager acts as the crucial operational bridge between Flexport's e-commerce and retail clients and our warehouse fulfillment teams. You ensure SLA compliance, manage onboarding, and drive client retention by translating complex supply chain metrics into actionable business value. It's a client-facing, cross-functional role, and you'll be a key voice in how Flexport delivers on its commitments to fulfillment clients. You will: Client Success & Operational Liaison: Be the client's day-to-day point of contact, connecting them with warehouse, inventory, and tech teams to resolve fulfillment issues. Partner Oversight & SLA Accountability: Serve as Flexport's primary POC for assigned 3PL/4PL partners, inspecting sites and holding them accountable for SLAs on receiving, shipping, inventory accuracy, and packing quality. Coach teams of 30 to 100 at partner facilities and drive corrective action when needed. Forecasting & Capacity Planning: Share SNOP forecasts with partners and confirm labor and capacity plans align to demand. Billing & Invoice Management: Review and approve 3PL/4PL invoices and resolve d

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity Flexport is building its operations in the Philippines — and this is your chance to be part of it from day one. As an Air Operations Associate based in Manila, you'll join a foundational team helping to establish how Flexport delivers world-class air freight in one of Southeast Asia's most exciting markets. You'll coordinate daily with airlines, trucking partners, terminals, and internal teams to keep shipments moving — combining hands-on operations, customer service, and documentation work to deliver seamless supply chain execution. What You'll Do Shipment Execution <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc

This posting is for a future vacancy. We’re looking for a Senior Account Executive, Enterprise Sales to help us develop and close new business with larger enterprise customers within our landmark industries. You will work in a fast paced sales environment selling Hootsuite solutions to prospective customers. This role is a full sales cycle role from opportunity creation to close. You will be responsible for owning your own pipeline and generating outbound opportunities with companies that could benefit from Hootsuite as their social media management partner. This is a hybrid role and is open to applicants located within commuting distance of our Vancouver or Toronto offices. In this role, you will report to the Manager, Enterprise Sales. WHAT YOU’LL DO: Successfully acquire new enterprise customers within our landmark industries in order to achieve and exceed individual quota targets. Develop and execute an industry-specific account growth strategy in order to identify, generate and develop a net new sales pipeline. Take ownership of your quarterly target by crafting and executing a strategy in order to identify, generate and develop net new sales pipeline and achieve/exceed quota targets. Accurately forecast sales activity and revenue attainment. Lead longer end to end sales cycles from value creation to negotiation and closing, and present the value of our solutions to senior and C-suite prospective customers. Lead strategic, high-impact conversations that uncover business priorities, align solutions to executive objectives, and drive long-term partnerships. Manage complex, global evaluations and manage stakeholders in different regions and departments. Proactively and strategically seek out market information and understand the product-market fit in order to effectively develop rapport with customers. As a subject matter expert in Social Media Management and in our customers unique industry, advise and recommend relevant solut

We’re looking for a Junior IT Operations Administrator to provide frontline IT support to Hootsuite owls and solve day-to-day technology problems. This is a hybrid role that supports the service desk, deploying hardware while gaining exposure to identity, endpoint management, and IT automation. The Junior IT Operations Administrator will support Hootsuite’s AI transformation, working to enhance how the organization adopts and operationalizes AI tools. This role is in-person based from either our Vancouver or Toronto Office. WHAT YOU’LL DO: Service Operations Own and resolve tickets in the Helpdesk queue, documenting solutions in the ticketing system, and following up with clients through to full resolution Build, configure, and deploy laptops and peripherals for new and existing users Support hardware procurement, logistics, and asset management Set up, install, modify, configure, and maintain desk hardware in the office Platform & Systems Create and decommission accounts for new hires, contractors, temps, and exiting employees, following the defined procedures in h connected systems Rotate through structured, mentored exposure to core platforms: identity and SSO basics, Jamf endpoint workflows, and asset automation Support Hootsuite’s AI enablement: assist with provisioning and supporting AI tools, and help owls adopt them effectively Assist Infrastructure and Systems teammates on platform projects, building hands-on familiarity with the tools behind frontline support Create tickets and move work through the agile workflow as it completes Ensure team documentation remains current as processes and stakeholder needs change Assist in departmental projects that require Helpdesk support and resources Perform on-call duties as needed based on the global schedule Perform other related duties as assigned WHAT YOU’LL NEED: 1 year of experience troubleshooting basic to advance

We’re looking for a Senior Revenue Incentive Compensation Systems Analyst to help us build and maintain, and process commissions within our Compensation System. You’ll develop the requirements needed to implement and calculate and process commission plans, bonus plans and SPIF programs within the sales compensation software, and SPIF programs by translating business requirements into technical solutions. You will own the end to end commission processing cycle, including plan configuration support, data validation, payout accuracy each cycle. Understanding integrations and data flow will be key to this role. You will report to the Director Revenue Incentives. This role is open to remote-applicants within the state of Maharashtra, India. WHAT YOU’LL DO: Manage day-to-day administration and provide the operational support of the Compensation System, and ensure the viability of its integration with Salesforce.com . Translate business requirements into technical requirements in order to design and build commission and bonus plans, and SPIFs within the Compensation System. Own the commission processing cycle end to end, including calculation validation, exception handling, and payout accuracy, ensuring plan participants are paid correctly and on time each cycle. Audit and document processes and technical designs, and identify areas for continuous improvement of the Compensation System. Develop and test Connect processes and monitor data flows to and from Compensation System to ensure data integrity/accuracy. Identify opportunities for further data automation and efficiency. Develop technical solutions to requirements/issues; validate and communicate solutions to internal and external team members, test solutions and ensure it meets specifications. Perform other related duties as assigned WHAT YOU’LL NEED: 5-8 years of experience in Sales commission processing, Data Analysis, Database administration, or implementation a

We’re looking for a Product Trainer to help us train our customers on Hootsuite and Talkwalker products and act as a key member of the end-to-end customer journey. You’ll be working with the Professional Services team to successfully launch and guide customers by educating them on how to use Hootsuite/Talkwalker products. In line with Hootsuite's distributed workforce strategy, our flexible work arrangement allows for remote work or a hybrid model. This role is open to applicants located in Mexico City, Mexico. In this role, you will report to the Manager, Product Trainer. WHAT YOU’LL DO: Understand Customer Needs: Lead internal discovery sessions with cross-functional teams (Implementation, Customer Account Management, Account Executive, and Solutions Consultant) and calls with customers to understand their business goals, needs, knowledge gaps, and expectations from training. Training Logistics: Schedule training sessions with our customers across different time zones and regions, and prepare for meetings by reviewing customer accounts to understand configuration, preparing presentation decks, and finalizing agendas. Contribute to development and maintenance of team training materials, including agendas and templates. Webinar Training: Create and present standard and customized engaging, live webinar training sessions on all Hootsuite products such as Hootsuite, Impact, Insights, Amplify, and Ads, and ensure that the content presented is understood by stakeholders and questions are answered. Onsite Training: Deliver engaging, onsite training, usually half-day sessions which involves travel to the customer’s office and training in person. Project Management: Update the training component of the project plan with relevant updates, tasks accomplished, and summary of training completed. Commitment to Customer Satisfaction: Meet and exceed quarterly Individual CSAT score target by delivering highly customized, clear, and engaging sessions that meet clients’

We are looking for a Senior Total Rewards Specialist to lead the administration, implementation, and continuous improvement of global Benefits and Mobility programs. Reporting to the Manager, Total Rewards, this role will collaborate with key internal and external stakeholders to deliver effective, compliant, and competitive Total Rewards solutions. The Senior Total Rewards Specialist will provide consultation and guidance to business leaders, People Partners, Talent Acquisition partners, employees, and external vendors on benefits, mobility, and related Total Rewards programs while supporting broader Total Rewards initiatives. This role is open to remote-applicants in Canada (in Provinces where we can hire legally), unless you are near a commuting distance from our Toronto or Vancouver offices. In which case, there would be a hybrid component. WHAT YOU’LL DO: Drive the implementation of global benefit programs, including health and welfare benefits, disability programs, retirement programs and employee wellbeing initiatives, ensuring compliance with local regulations across all locations. Perform in-depth analysis of existing benefit programs and initiatives. Recommend changes based on employee needs, market trends, regulatory requirements and organisational priorities. Lead the implementation of benefit renewals, implementations, vendor transitions and other benefits-related projects to ensure successful delivery of the program. Implement Hootsuite’s Global Mobility Programs (permanent relocation, short and long term assignments, business traveler and commuter) and be the first point of contact for employees, Business Leaders, the People team, and external vendors for all mobility related matters. Collaborate with business leaders, People Partners and external stakeholders to deliver mobility solutions that support evolving workforce patterns, meet business goals, and maintain compliance for our mobility and foreign national populations. Ma

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Join Our Talent Community: Future Opportunities at Flexport Flexport is always moving forward, and our Operations team is constantly growing! While we might not have an active opening today, we want to have your information ready so we can reach out the moment the right role becomes available. Your Launchpad into Global Trade The Opportunity: Flexport's Global Operations team is the front line team responsible for successfully managing our Customer’s supply chains end to end. To achieve this, the Global Operations team is at the heart of delighting our customers, managing our partners and working closely with our technology partners to drive innovation through process automation. With our focus on developing a global network, our operational teams are strategically located across the world to manage and execute our services and products offered to our customers and partners. Flexport Global Operations raises the bar by using data to manage our customer’s supply chains and identifies opportunities to improve fidelity in planning, responsiveness and overall execution. The Global Operations Associate is responsible for the ownership and execu

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Exciting Trade Advisory Opportunity to Help Make Global Trade Easy The opportunity: With revenue growing at breakneck speed, Flexport is looking for a Senior Trade Advisory Associate, Classification to join our team. In this role, you will execute and manage all classification projects with our clients and internal stakeholders. We also expect this role to support other trade advisory matters as we collectively challenge the status quo and reduce friction in global trade. You will: Help manage Flexport’s HS classification service. Work with clients and internal stakeholders to classify products under the Harmonized Tariff Schedule of the United States and similar global schedules. Take ownership and actively manage HS classification projects with our clients and internal stakeholders to ensure efficient and proper transfer of product data. Analyze, research, and assign proper HS classifications for products imported by our clients using the Harmonized Tariff System. Audit HS classifications for accuracy. Use your knowledge of Section 301 China tariffs and related exclusions. Proactively stay informed on the latest updates to CBP regulations or rulings

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Join Our Talent Community: Future Opportunities at Flexport Flexport is always moving forward, and our Operations team is constantly growing! While we might not have an active opening today, we want to have your information ready so we can reach out the moment the right role becomes available. Your Launchpad into Global Trade The Opportunity: As a Global Operations Specialist, you are responsible for executing the shipment lifecycle for Ocean & Air shipments, ensuring data integrity is maintained at the highest standard, and proactively minimizing delays with urgency. As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure. You will: Be responsible for executing the movement of ocean an

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Exciting Trade Advisory Opportunity to Help Make Global Trade Easy The opportunity: The global supply chain is one of the most heavily regulated industries for all parties involved. Everyone from the carriers, intermediaries, trucking companies, 3rd party logistics, freight forwarders, shippers, consignees, importers, exporters, and brokers face a challenging and complex task of navigating through a myriad of laws from the originating country, destination country as well as international treaties and conventions. The Trade Advisory team, consisting of business consultants, lawyers and licensed customs brokers, offers advanced customs and trade expertise to help clients identify supply chain risks and cost savings opportunities. We are looking for a Senior Trade Advisory Associate (Post Entry Team) to help build out our Post Entry team, who will mainly focus their day to day on managing and executing post entry filings on behalf of the Trade Advisory team. You will: Support trade advisory team with filing post entry filings, including post summary corrections and protests. Monitor liquidation statuses of post entry filings and alert internal

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. About the right team member As an SMB Sales Specialist, you'll be the driving force behind our outbound sales efforts. You'll work in our outbound, inside sales team, targeting the right market while hitting your revenue goals. Your day-to-day will involve reaching out to potential clients through high volume prospecting & lead generation, outbound calls, emails, texts, and social media. By offering our solutions, you'll help clients in the health, wellness, and beauty space achieve their fullest potential with our Mindbody products. You are someone who is a go-getter, and is not afraid to pick up the phone and strike a conversation with potential customers. The Role You’ll Play Drive sales volume via high-volume outbound cold calls, lead generation, and closing sales with our single-location customers Ignite growth by connecting small businesses with Mindbody solutions through high-energy outreach via calls, emails, texts, and social media Manage the full sales journey, from first outreach to a signed contract; ensuring a smooth, exciting experience for every client Deliver engaging demos that showcase how Mindbody products unlock new possibilities for health, wellnes

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. Who we are We drive sales of Mindbody software. The Revenue team helps our customers achieve their business goals, contributes to their growth, and eliminates hurdles by finding smart solutions from our suite of software products. We are strategic, collaborative, and solutions-oriented. About the right team member As an SMB Account Executive, you'll be a key driver of new revenue growth by owning a high-volume outbound sales motion across our total addressable market. You’ll focus on identifying, engaging, and converting SMB prospects through outbound calls, emails, texts, and social platforms — no warm leads. You’ll own the entire sales cycle, from first contact to close, operating with speed and precision to hit monthly targets in a fast-paced, competitive environment. This role is ideal for someone who is self-motivated, highly organized, and thrives under pressure. You don’t just handle rejection — you expect it, learn from it, and keep going. Every “no” is a step closer to the next “yes.” You’re driven by results, committed to your KPIs, and hungry to win. Most importantly, you’ll play a meaningful role in empowering business owners in the health and

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. About the right team member As an integral member of our Implementation Team, the Project Manager will drive the software implementation process for our high-impact, global client accounts. You will be responsible for collaborating closely with the region’s Sales and Customer Success teams as well as other global cross-functional teams. Working within a fast-paced and execution-focused team, you will play a pivotal role in optimizing processes, driving operational excellence and enabling our clients’ success. You will engage directly with a diverse range of stakeholders, from C-suite executives to frontline staff, tailoring your approach to ensure clarity, alignment, and buy-in at every level. Internally, you will work across teams to break down silos, streamline processes, and drive cross-functional collaboration. Externally, you will act as a trusted advisor to Mindbody clients, guiding them through implementation and ensuring a smooth transition that maximizes value. Your ability to influence, communicate, and execute effectively across regions will be key to delivering long-term success for both our customers and the business. About the rol