Sr Customer Engineer Jobs

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . We’re looking for a Senior Systems Analyst, Enterprise Apps (Finance) to join our Enterprise Applications and Architecture team. The mission of our team is to drive automation through an integrated suite of enterprise systems and technologies, streamlining the business operations and freeing up our finance team’s time to focus on high-judgment tasks. In this role, you will serve as our financial systems subject matter expert primarily supporting Zip, Netsuite and other financial technologies. You will partner with our product managers and sourcing, legal, accounting, security team members to translate business requirements into technical solutions that can scale and support the growth of the company. You will join a small, agile and a tight-knit engineering team that is focussed on delivering value. We are seeking individuals who love problem solving and thrive in a continuous-learning and high level-of-ownership environment. What you’ll be doing (ie. job duties): To be completed by all business teams except Eng. Partner with Product Managers and finance stakeholders to implement the product roadmap for Zip, Navan, NetSuite and other financial applications. Analyze current business processes, perform fit/gap analysis and translate the business requirements into technical solutions. Demonstrate knowledge of Zip’s capabilities for key processes: Source to P

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio's next Senior Architect for Emerging Technologies Experimentation Team with a focus on fraud detection and governance. About the job This position is needed to drive next-generation innovation by designing, prototyping, and implementing forward-looking technical solutions for Twilio’s innovation team. As an Sr Architect, you’ll leverage your depth of technical knowledge, architectural vision, and leadership to pioneer transformative ideas. This high-impact, entrepreneurial role empowers you to shape the future of Twilio, experiment with emerging technologies, and directly influence our trajectory in a competitive tech landscape. You will be the bridge to guide technical decisions that ensure our experiments can be quickly moved to production, if successful. This role is accountable for ensuring they understand Twilio’s enterprise architecture and can help ensure scalability, extensibility in our technical design as well as call

FEQ427R339 Location: Melbourne or Sydney As a Specialist Solutions Architect (SSA), you will be the trusted technical ML & AI expert to both Databricks customers and the Field Engineering organization. You will work with Solution Architects to guide customers in architecting production-grade ML & AI applications on Databricks, while aligning their technical roadmap with the continually evolving Databricks Data Intelligence Platform. You will continue to strengthen your technical skills through applying cutting-edge technologies in GenAI, MLOps, and ML more broadly, expanding your impact through mentorship, and establishing yourself as an AI thought leader. The impact you will have: Architect production-level ML & AI workloads for customers using our unified platform, including agents, end-to-end ML pipelines, training/inference optimization, integration with cloud-native services, MLOps, etc. Serve as a trusted practitioner for enterprise GenAI solutions, including RAG architectures, agentic systems (tool-calling agents, multi-agent orchestration, guardrails), natural language querying of structured data, AI evaluation and observability, and monitoring systems Build, scale, and optimize customer AI workloads and apply best-in-class MLOps to productionize these workloads across a variety of domains Provide advanced technical support to Solution Architects during the technical sale, ranging from feature engineering, training, tracking, serving, to model monitoring, all within a single platform, as well as participating in the larger ML SME community in Databricks Collaborate cross-functionally with the product and engineering teams to represent the voice of the customer, define priorities, and influence the product roadmap, helping with the adoption of Databricks’ AI offerings What we look for: 5+ years of hands-on industry ML experience in at least one of the following: ML Engineer: Build and maintain production-grade cloud (AWS/Azure/GC

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio's next Senior Architect for Emerging Technologies Experimentation Team. About the job This position is needed to drive next-generation innovation by designing, prototyping, and implementing forward-looking technical solutions for Twilio’s innovation team. As an Sr Architect, you’ll leverage your depth of technical knowledge, architectural vision, and leadership to pioneer transformative ideas. This high-impact, entrepreneurial role empowers you to shape the future of Twilio, experiment with emerging technologies, and directly influence our trajectory in a competitive tech landscape. You will be the bridge to guide technical decisions that ensure our experiments can be quickly moved to production, if successful. This role is accountable for ensuring they understand Twilio’s enterprise architecture and can help ensure scalability, extensibility in our technical design as well as call out one way door decisions when defining archi

FEQ227R53 As a Senior Solutions Architect, you will shape the future of the Data & AI landscape by working with the most sophisticated data engineering and data science teams in the world. You will be a technical advisor internally to the sales team, and work with the product team as an advocate of your customers in the field. You will help our customers to achieve tangible data-driven outcomes through the use of our Databricks Lakehouse Platform, helping data teams complete projects and integrate our platform into their enterprise Ecosystem. You'll grow as a leader in your field, while finding solutions to our customers' biggest challenges in big data, analytics, data engineering and data science problems Reporting to the Field Engineering Manager, you will collaborate with our most strategic prospects and customers, work directly with product and engineering to drive the Databricks roadmap forward, and work with the broader customer-facing team to develop architectures and solutions using our platform. You will guide customers through the competitive landscape, best practices, and implementation, and develop technical champions along the way. The impact you will have: You will partner with the sales team and provide technical leadership to help customers understand how Databricks can help solve their business problems. You will work directly with the sales team to develop your book of business, define account strategies, and execute those strategies to help your customers and prospects solve their business problems with Databricks. Consult on Big Data architectures, implement proof of concepts for strategic projects, spanning data engineering, data science and machine learning, and SQL analysis workflows. As well as validating integrations with cloud services, home grown tools, and other 3rd party applications Collaborate with your fellow Solutions Architects, using your skills to support each other and our users Become an expert in, pro

P-256 We are looking for experienced pre-sales professionals with a proven track record of helping large enterprises become more data-driven. Working with the Account Executive (AE), the Retail and CPG Sr. SA defines and directs the technical strategy for our largest and most important accounts, leading to more widespread use of our products and wider and deeper adoption of ML & AI. You will lean upon your solid background in value selling, technical account management, and technical leadership to maximize success in these accounts. While you work with a team that includes hands-on resources who will build proofs of concept and demonstrate Databricks' products, you need to be technical and must understand the relevance and application of ML & AI within a range of use cases important to the target accounts in the Retail and CPG space. The impact you will have: You will work with 1-5 clients as the main technical voice for Databricks You will lead your customers on a transformational journey, helping them to evaluate and adopt Databricks as part of their strategy You will implement the technical strategy in the account, with a close understanding of the strategy Build a movement of technical champions within the account Align technical strategies around Databricks solutions You will provide structured mentorship for other team members What we look for: 8+ years of experience working in very large (> $1m ARR), from the Retail and CPG-related space 4+ years working in a pre-sales capacity or supporting sales activity Technical in big data, data science, and cloud An ability in data-driven business transformation and driving change with data 4+ years of experience with design and implementation experience in big data technologies such as Hadoop, NoSQL, MPP, OLTP, and OLAP, or full lifecycle data science solutions Maintain and extend production data systems to evolve with complex customer needs Production programming experience in Python, R, Scala, or Java Nice

RDQ427R337 About the Role Databricks is looking for a highly capable, process-driven, and proactive Executive Assistant to support a Senior Leader within Product & Engineering, while also supporting our SVP of Corporate Development & Ventures. The primary mission of this person is to support our Engineering and Product leaders, partnering with them to operationalize their teams' cross-functional strategies. You will serve as a key liaison across various departments—including Sales, Marketing, IT, and other critical functions—to ensure alignment and execution. Additionally, you will drive strategic initiatives and community events that foster collaboration across the Engineering and Product organizations. While deeply rooted in supporting a massive internal engineering footprint, this high-visibility, fast-paced role sits at a unique intersection. You will also manage the rhythm of a deal-driven corporate development environment, triaging incoming requests from startups, founders, and investors, and handling highly sensitive, confidential information with absolute discretion. The Impact You Will Have Ensure the Engineering leader is prepared for all meetings, with an accurate and forward-looking calendar. Effectively prioritize the calendar and schedule meetings in a timely manner. Provide timely responses to all stakeholder requests. Enhance the Engineering leader's time efficiency, leading to a more productive team and company. Execute strategic initiatives well, delivering on defined outcomes. Responsibilities Calendar Management: Organizes all meetings across international time zones, including but not limited to internal engineering team meetings, customer meetings, internal business partners, and external venture/M&A requests. Request Tracking & SLAs: Builds and maintains records of all meeting requests and closes out all requests in a timely manner. Keeps to a strong SLA on responding to requests from both internal technical staff and external

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. Position Overview: Are you an experienced AV Engineer with a collaborative mindset, who thrives in dynamic environments supporting world class AV systems? Are you interested in joining a high performing team with a mission-driven organization that believes in providing safe, comfortable workspaces for their employees? Freddie Mac is seeking a talented Media Services Engineer to join our team! Our Impact: Design, Install, Operate and Support integrated AV systems throughout the McLean campus & Regional offices, elevating the quality of executive and corporate gatherings. Enable Freddie Mac leaders and teams to communicate confidently, with all technical details managed discreetly and professionally by our Media Services team. Foster a culture of excellence in hybrid and in-person meeting experiences. Your Impact: The AV Engineer - Professional supports Freddie Mac’s Audio Visual Services team by working between the AV Operations team and the AV Engineering team. This role serves as a hands-on technical resource for maintaining, troubleshooting, repairing, and documenting AV systems across corporate conference rooms, huddle rooms, configurable event spaces, collaboration areas, and executive meeting environments. The position supports AV Operations during high-profile events, including setup, live support, and tear down, while also serving as the primary point of contact for AV Operations when issues are identified. The role is responsible for helping resolve issues, escalating to the Sr. Engineer when needed, documenting findings, identifyin

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Oversees the planning, development, implementation and maintenance of manufacturing methods, processes and operations for new and existing products. Ensures the effective use of materials, equipment, and personnel in producing quality products at minimum costs. Acts as liaison with engineering in releasing new products. Develops systems to maintain reports and record keeping of company products. Selects, develops, and evaluates personnel to ensure the efficient operation of the function. Additional Job Description As Manufacture leader at Micron Technology, Inc., you will be held fully accountable to successfully execute achieve business objective from entire MFG department without any excuses . You will be expected to be very hands-on with great tenacity, sense of strong execution ownership , understand data, has strong disciplinary to use data driven solution with strong capability to drive forward-looking MFG readiness to mitigate fire fighting. You will ensure completeness, accuracy, and compliance with internal policies and procedures. You will also collaborate to develop, execute strategic plans and make business decisions. Your role will require you to develop and manage organizational capability, manage and plan organizational resources, communicate job expectations and changes, manage employee performance, and promote collaboration

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Module (MOD) & SSD Direct Materials Category Supplier Manager in Penang, responsible for categories including PCB, passives (inductors, resistors, capacitors), enclosures, and hardware (connectors, screws, etc.). Responsibilities Develop and implement a Strategic Sourcing and Category Management Plan for the category Track the implementation of sourcing strategies and contract compliance, resolving any constraints or issues Lead a global key-materials team with a focus on achieving outstanding results Chair cross-functional Material Strategy Team (MST) forums (Commercial, Technical, Quality) with engineering, supplier quality, and internal sites to drive alignment and change Collaborate with cross-functional teams — business units, manufacturing, engineering, quality, and site purchasing — to plan strategic sourcing direction Communicate sourcing trends and results to the Category Director Negotiate LTAs/MOUs to ensure multi-year capacity guarantees, priority in allocation, and consistent pricing Drive supply flexibility and resilience by qualifying new suppliers, new supplier sites, and alternate (Tier-2/Tier-3) sources, including regional diversification Recommend and implement targets for spend reduction, purchasing efficiency, customer service, and supplier management Conduct effective supplier negotiations and drive cost reductions; identify and implement category-specific savings levers Deliver category savings

We’re hiring a Sr. Customer Success Manager to turn new deployments into measurable outcomes for engineering teams using Coder. You guide customers from onboarding through renewal, clearing blockers, and aligning our platform to their goals. You lead rollouts, monitor health and usage, and keep stakeholders informed. You partner with Sales on expansions and renewals, and with Support and Product on issues and feedback. What you’ll do here Own onboarding and rollout plans for new customers; coordinate with Sales for a smooth, successful implementation of Coder’s platform Remove barriers to adoption so customers achieve their desired outcomes expediently Engage with customers to understand goals, challenges, and use cases, and provide tailored guidance and recommendations Identify expansion opportunities within existing accounts, and partner with Sales on upsell and cross‑sell motions Oversee renewals and forecasting, ensuring timely, successful commitments Serve as the primary point of contact for inquiries, issues, and escalations, and collaborate with Coder teams to resolve Monitor and report on customer health and usage Develop deep expertise in Coder’s products to provide global customer coverage What we’re looking for 3+ years in software/SaaS sales and/or customer success, with enterprise experience preferred Working knowledge of cloud infrastructure, DevOps, developer tools, coding agents, platform engineering, CI/CD, and the SDLC Hands-on experience with Salesforce and other industry-standard CS platforms History of building strong relationships across executive, business, and technical stakeholders Consistent internal advocacy for customers and the ability to provide actionable feedback for Product and cross‑functional teams Habit of staying current on industry trends, CS best practices, and the competitive landscape Startup experience High EQ with strong verbal communication and technical writing skills Self‑motivated with a creative and analytical approach

The Sr. Partner Solutions Engineer is a highly experienced technical lead responsible for driving the growth and technical enablement of our key partners (National Partners, Value-Added Resellers (VARs), and System Integrators) across Australia, NewZealand, Singapore and Philippines. This senior individual contributor role reports directly to the Vice President, Partner Solution Engineering. You will act as the primary technical point of contact, supporting partners in establishing and scaling their Contact Center as a Service (CCaaS) and Customer Experience Automation (CXA) practices built around the Talkdesk platform. This role involves deep technical engagement, partner enablement, co-selling support, and providing technical thought leadership to ensure mutual partner and customer success across the assigned territories. Key Responsibilities Partner Enablement & Practice Development Lead Technical Enablement: Design and execute comprehensive enablement plans to educate partner Solutions Architects and Sales Engineers on the Talkdesk value proposition, product architecture, competitive differentiators, and roadmap. Partner Center of Excellence: Support the development of Partner Competency Centers by coaching on effective technical discovery, platform demonstrations, and proof-of-concept (POC) execution. Domain Expertise: Develop and maintain deep domain expertise in the regional Partner landscape, understanding their current go-to-market (GTM) strategy, areas of focus, and identifying new opportunities for expansion. Co-Selling Support & Technical Leadership Agentic AI Focus: Provide technical expertise on Agentic AI solutions within the contact center, including prompt engineering, RAG implementations, tools integration, and guardrail best practices. Customer Engagement: Provide technical oversight, guidance, and direct assistance to Partner sales teams in understanding complex customer business and technical requirements, use cases, and solution d

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As a GQ FE Central QE Product Senior Engineer, you will lead network-level quality and reliability improvement initiatives to meet product, qualification, and customer requirements. This role goes beyond document-based quality work and requires strong technical depth in Front-End (FE) manufacturing, as well as the ability to influence and drive execution across a matrix organization. You will work closely with GQ, CPIE, Process Engineering (PE), and FE fab teams to establish and deploy best-known methods (BKMs), define clear line-of-sight metrics, and execute cross-functional action plans that improve product quality and reliability, and higher tier supply. You will also chair and facilitate network forums to align stakeholders, remove roadblocks, and ensure timely closure of issues and deliverables. Key program activities include driving cross-site benchmarking for F10 metallization and OMT expansion to ensure product quality performance matching across the network. Responsibilities and Tasks Drive alignment and collaboration guidance from Quality Organizations in FE Manufacturing, GQ, and PE. Develop, manage, and communicate strategic plan for high tier product grade yield, F10 metallization and OMT expansion equivalency program. Conduct analysis to identify cross-site gaps and support driving cross-site matching (e.g., quality/reliability indicators, yield/product grade performance), translating insights into prioritized actions and measu

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Micron is seeking an experienced NAND Storage Architect, Strategist, and Product Manager to drive, define and implement next-generation NAND technologies and methods for managing stored data in client SSDs. We bring together technical expertise, market insight, and cross-functional partnership to develop products that advance how the world uses information. Join us and influence the future of NAND storage! In this role, you will connect NAND architecture with business priorities, customer requirements, and market opportunities. You will work across Product Management, System Architecture, Engineering, Marketing, Operations, OEMs, and industry partners to develop differentiated storage solutions. Key Responsibilities Define NAND architecture, technology-node, and storage-solution strategies aligned with Micron’s business goals. Develop NAND storage requirements, including performance, reliability, power, packaging, cost, and system-level capabilities. Lead NAND roadmap planning from concept through product lifecycle achievements, using market trends, customer insights, and AI-workload requirements to guide decisions. Own NAND Storage Marketing Requirements Documents and support Technical Requirements Document development. Translate OEM, ecosystem, and business needs into clear product requirements and actionable technology plans. Evaluate NAND industry trends, competitor roadmaps, architectures, and emerging technologies to see opportunities for differentiation. En

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Micron Technology’s vision is to transform how the world uses information to enrich life and our commitment to people, innovation, tenacity, collaboration, and customer focus allows us to fulfill our mission to be a global leader in memory and storage solutions. This means conducting business with integrity, accountability, and professionalism while supporting our global community. As a Storage Technology & Product Group (STPG) Senior Manager in NAND Component Reliability team at Micron Technology, Inc., you will be part of NAND product development team responsible for developing and executing NAND component reliability test strategies for Micron's newest NAND products. You will be leading a group of Engineers to test and characterize Micron's latest NAND product in all Product Reliability aspects, defining reliability gaps and work with cross functional teams to drive for resolution and to achieve product qualification on time. You will be working closely with NAND product, Design, R&D, Fab and Quality teams and your success will be significantly contributing to Micron's strategic objective of maintaining Technology and Product leadership. Responsibilities includes, but not limited to: · Lead, develop and mentor a team of reliability engineers. · Work with NAND Relia