Sr Customer Engineer Jobs

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Sr. Product Manager This role is focused on leading core, user-facing and backend system software initiatives which are critical to the success of the PlayStation platform. We are looking for a motivated Product Manager who can work with multiple international teams to define the customer experience, workflows, and important metrics & features to support this foundational part of our business. T he ideal candidate has at least 5 years experience managing and releasing consumer software products and can work cross functionally and cross platform (PC/Mobile/Console). This role will include working closely with internal collaborators and development partners to define and implement the strategic roadmap, and build exemplary product experiences end to end. This position follows a hybrid work model, combining remote work with in-office collaboration. Occasional onsite presence is expected for key activities such as team building, collaborative sessions, and workshops. Responsibilities: Product Management Lead User Experience for PlayStation platform core experience features, products and services, by developing requirements working with stakeholders across the global business Maintain and communicate the roadmap for the products Prioritize features based on p

SLSQ427R684 Databricks operates at the leading edge of the Data and AI space with a mission to help companies solve the world's toughest problems. We are seeking an experienced strategic sales leader to manage and grow our Seoul-based Business Development team and help us expand our South Korean business. Reporting to the Director, Sales Development, you will be an important contributor to our sales leadership team, leading recruiting, pipeline generation/consumption growth strategy, and constructive coaching for our Business Development team members. You will have experience driving pipeline generation, leading sales development teams, and working with sales and marketing teams. The impact you will have: Take the primary leadership role in building and scaling an outstanding team Support and shape the strategy for pipeline generation within KR Create innovative strategies to accelerate new customer acquisition and consumption growth Manage your team's pipeline target and be active in coaching team members to be successful Work with cross-functional regional leaders to maximize the contribution of the team Analyze team performance and funnel data to identify and fix inefficiencies What we look for: Minimum 2-3 years of experience as a Sales Development manager with consistent overachievement against quota Experience in a quota-carrying, end-to-end sales role with consistent overachievement against quota Experience growing a sales development team by recruiting and developing BDRs focused on giving people the training and support that they need to succeed Expertise in using Salesforce and Outreach.io, additional experience with AI tools will be advantageous Proficiency in Native Korean and business-level English proficiency required. The role involves regular communication with regional and global stakeholders in English, including meetings, reporting, and written communication. English proficiency may be assessed through the interview process or equivalent evi

Couchbase, the operational data platform for AI, empowers businesses to succeed by bringing data to life in new ways. Major market-leading companies rely on Couchbase for mission critical operational, analytical, mobile and AI workloads. Built to replace legacy infrastructure and fragmented data services, Couchbase empowers enterprises with a unified platform architected for performance, flexibility and global scale. With Couchbase, organizations bring their data to life, launching game‑changing customer experiences, exploring the limitless potential of AI, and seamlessly extending applications from the cloud to the edge and beyond. Couchbase’s AI‑ready technology and enterprise partnership model eliminate complexity and reduce total cost of ownership, enabling teams to stay agile, innovative and secure. Couchbase believes data should never slow you down, but act as the foundation for your next breakthrough. Discover why Couchbase is trusted to help the world’s biggest players scale, move fast and stay resilient, no matter what’s next on their roadmap. Visit couchbase.com and follow us on LinkedIn and X. Want to be part of our story? Apply today! We’re growing our team and are looking for a Senior Specialist, Global Payroll & Equity to support our expanding global workforce. Responsibilities Own the timely and accurate payroll process, including processing wages, timekeeping, bonuses, garnishments, taxes, and benefit deductions for India, UK and other countries as assigned. (APAC & EMEA) Work closely with internal and external stakeholders to process payroll, assist employees, and ensure compliance with company policies and all applicable local, state, federal, and international laws and regulations. Ensure all payroll transactions are processed accurately and on time, including reviewing payroll registers and reports and coordinating payroll funding with Accounting. Perform off-cycle payroll runs as required. Prepare payroll journal entries and

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. FA Lab Senior Manager - Job Responsibilities Position Summary Lead the Failure Analysis (FA) Laboratory to provide world-class analytical capabilities, enabling rapid root cause identification, yield improvement, customer issue resolution, and technology development. Drive laboratory excellence through technical leadership, operational efficiency, talent development, and strategic innovation. Key Responsibilities Technical Leadership Lead and oversee failure analysis activities supporting product development, manufacturing, quality, reliability, and customer escalations. Drive root cause investigations using advanced analytical techniques, including SEM, TEM, FIB, EDS, SIMS, APT, XRM, EBAC, nanoprobing, and other FA methodologies. Provide technical guidance for complex semiconductor device and process failure investigations. Establish analytical strategies and prioritize critical technical issues to meet business objectives. Laboratory Operations Manage day-to-day laboratory operations to ensure safety, quality, productivity, and on-time delivery. Develop and monitor key performance indicators (KPIs) including cycle time, tool utilization, capacity, and customer satisfaction. Oversee equipment planning, budget management, preventive maintenance, and capability upgrades. Ensure laboratory compliance with company standards, quality systems, and EHS requirements. Cross-Functional Collaboration <l

About the role: We're looking for a Sr. Manager or Director, Growth Marketing to own and scale full-funnel growth strategy across Patiently , our new telehealth brand helping people access FSA-eligible weight loss and wellness care. This is a high-impact individual contributor role where you'll be hands-on in the channels, close to the data, and directly tied to revenue outcomes. You'll lead paid media execution and website optimization while partnering cross-functionally with marketing, product, and business owners to drive new customer acquisition and expansion. As an early and critical hire on the Patiently team, you'll have real ownership over how we grow this business from the ground up. Final title and level (Sr. Manager vs. Director) will be determined based on the candidate's experience, scope of past ownership, and demonstrated impact — see leveling guidance below. Key responsibilities: Serve as the first growth hire on the Patiently telehealth team — setting the foundation for how we acquire, convert, and retain customers across a brand being built in real time Own paid acquisition strategy and hands-on execution across Meta and Google, from campaign architecture through daily optimization, and actively test new acquisition channels in order to diversify media mix and accelerate growth Drive conversion rate optimization across the full funnel, from ad click to purchase Build and maintain reporting frameworks across all paid channels, translating performance data into clear, actionable insights for leadership Lead the site experimentation roadmap, including hypothesis generation, test design, result interpretation, and scaling what works Develop growth marketing plans that ladder up to revenue objectives and broader organizational goals Track and report on conversion metrics, channel efficiency, and to inform b

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for a Sr Account Solutions Executive to drive growth for Brandfolder in the APAC region. This role bridges the gap between sales and technical solutions, requiring a blend of prospecting expertise and technical fluency. You will identify customer needs, build tailored value propositions, articulate the value and ROI of the product, deliver compelling demos, and manage the sales cycle from discovery to close, along with ensuring renewals. In this role, you will collaborate closely with our regional Smartsheet Account Executives to deliver cohesive solutions that drive customer success and renewals. This role will report to the General Manager, Brandfolder based out of India. You will: Develop and execute territory strategy for APAC, drive new business development for Brandfolder within assigned territory, managing the full sales cycle from lead identification to close. Lead discovery conversations and deep-dive technical assessments to understand customer business processes, challenges and requirements Design and present tailored Brandfolder solutions, including business cases and ROI justifications Deliver compelling product demos and technical presentations to both business and technical stakeholders, customize pitch decks and messaging to resonate with specific customer contexts Lead cross-functional account strategy, align regional Smartsheet AEs on territory planning, co-selling and bundled solutions Serve as the technical and solutions lead in complex sales cycles, collaborate with

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Sr Manager, GTM Communications to join our team. This is a Hybrid role based out of our global headquarters in San Jose, CA , reporting to the Senior Director, GTM Enablement. As the Sr Manager, GTM Communications, you will serve as the strategic voice of our Global Sales organization. In this high-visibility role, you will manage the end-to-end communication lifecycle for the Chief Revenue Officer (CRO) and GTM leaders, translating complex cybersecurity and go-to-market strategies into clear, actionable, and inspiring narratives for our global sales force and external stakeholders. What you’ll do (Role Expectations) Act as the primary communications partner for the CRO and GTM leadership, managing internal and external platforms including board-level presentations, state of the union updates, and industry keynotes Drive the editorial and creative direction for the mainstage experience at an

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As a Strategic Category Analyst - Construction at Micron Technology, your key responsibilities will be as follow: • Cost Objectives and Planning: Develop and implement cost objectives and plans to achieve overall construction project cost targets. • Data Analysis: Analyze construction category using data from internal and external sources to provide insight to decision-makers. find opportunities for cost savings and deliver recommendations to support the strategic direction. • Performance Tracking: Monitor cost performance across key dimensions, including the overall project and critical areas. • Customer Alignment: Ensure all key team members have a clear understanding of cost tracking and control mechanisms; ensure data integrity and accessibility. • Accountability and Goal Reinforcement: Hold workstreams accountable for meeting targets and emphasize the importance of goals and deadlines. • Cross-Functional Collaboration: Work with cross-functional teams to identify project cost opportunities that enhance competitiveness and ensure successful project execution. Facilitate ideation and evaluation sessions across different functions. • Framework Development: Create and implement a framework for continuous improvement in construction cost analysis, ensuring competitive cost negotiations for Procurement Category teams. • Trend Analysis: Identify and analyze any cost irregularities and trends. Micron Confidential Micron Confide

About the role The world is moving fast — and AI is moving faster. As a Product Marketing Manager focused on AI at Sigma, you'll be at the tip of the spear, helping define how we tell the story of one of the most exciting areas of the product. This role is as much about clarity as it is about creativity: you'll take complex, fast-evolving AI capabilities and distill them into the market messages, sales narratives, and customer stories that make people say "I get it — and I want it." We're looking for someone with genuine intellectual curiosity about AI, a bias for action, and exceptional instincts for what makes a message land. If you can absorb a lot of information quickly, find the signal in the noise, and write messaging that moves people — this role is for you. What you'll do Develop and refine positioning and messaging for Sigma's AI features, working closely with the Director of Product Marketing, AI and the Product team. Create sales enablement content — one-pagers, battlecards, demo guides, and objection handlers — that help the field confidently sell Sigma's AI capabilities. Support product launches for AI features: coordinate across product, design, marketing, and sales to bring new capabilities to market clearly and effectively. Research competitors' AI positioning and identify opportunities to sharpen Sigma's differentiation. Write and contribute to thought leadership content, blog posts, and customer-facing collateral that educate the market on Sigma's AI vision. Gather and synthesize customer and prospect insights — from win/loss data, customer interviews, and sales calls — to continuously improve messaging. Partner with demand generation and content teams to ensure AI messaging is consistently represented across campaigns, website, and events. What we're looking for 3+ years of product marketing experience in B2B enterprise software and/or cloud data platforms. The ability to learn quickly and deeply — you can get up to speed on a new te

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft’s Safety Team is looking for a caring and empathetic individual to be part of the highest level of Safety response. This person will assist and support current Compassionate Care Sr. Associates and Specialists as the first response to customers involved in the most egregious incidents that occur on the Lyft platform. You must be able to provide a sense of comfort to customers involved in traumatic situations, as well as identify potential ways we can support them as they move forward and recover. You must be comfortable working with Safety and Customer Cares team members, acting as the subject matter expert for all things Safety-related. Communicating confidently, efficiently and effectively is key, turning complex incidents and customer needs into concise reports for Safety leadership. We’re looking for someone who has the confidence and creativity to continue elevating Lyft’s Safety Support as the standard in world-class customer care. Responsibilities: Be a strong, caring, and empathetic victim advocate for the Lyft community. Act as the highest level of escalation for our Safety Support teams. Focus on building trust and long-term relationships with customers during extremely sensitive situations to ensure they feel supported. Respond with empathy and sound judgment, working with the customer end to end. Identify potential risks, mediate, and diffuse escalated situations. Support other tiers of Safety Support with case reviews. Partner with the Lyft Operations Center on credible threats to team members or locations Partner with the Crisis Communications team on safety incidents involving media. Partner with the Safety Policy and Community Compliance team on escalated cases that require review. Learn and maintain advanced levels of training focused on supporting and being a victim advoc

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. We’re a team that grows customer relationships through proactive engagement and clear communication. We work closely with sales, planning, and cross functional partners, and we stay curious, collaborative, and focused on helping customers succeed! As a Growth Expansion SDR, you’ll manage a portfolio of accounts and play a key role in driving revenue. You’ll build pipeline, guide opportunities from discovery to booking, and keep customer conversations moving with clarity and confidence. This role blends prospecting, data insights, CRM excellence, and strong coordination across internal teams. Responsibilities: • Manage full sales cycle for assigned accounts from qualification through booking • Build and qualify pipeline using customer activity, POS signals, and inbound leads • Maintain accurate CRM data, customer insights, and opportunity updates • Lead customer communication, manage escalations, and provide product updates • Coordinate internal workflows across Legal, pricing, planning, and operations • Demonstrated proficiency with AI-powered productivity tools such as Microsoft Copilot, ChatGPT, or equivalent AI assistants. • Ability to leverage AI tools for prospect research, account intelligence, email personalization, and sales outreach. • Experience using AI to summarize customer information, meeting notes, and market insights. • Strong analytical skills with the ability to interpret AI-generated insights and validate recommendatio

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world. We're looking for an experienced Partner Business Manager to join our Healthcare Channels team. Reporting to the Director, Healthcare Channels, you will: Build and expand relationships with CDW, AHEAD and Guidepoint Create pipeline revenue by creating joint go-to-market (GTM) activity with above technology partner leadership, channel partner sales executives, and our own internal sales or

ABOUT THE ROLE: You will play an important role in Accela’s continued growth and success by ensuring the successful, on-time delivery of large and complex Professional Services implementations. As an integral member of a cross-functional team, you will identify key priorities, develop clear execution plans, and partner across the organization to deliver successful outcomes. You will leverage established processes, tools, and templates to manage projects effectively while remaining adaptable to evolving customer needs and business priorities. At the heart of this role is a strong focus on customer value—balancing the needs of our customers and Accela while helping customers maximize the business value they receive from our solutions. At Accela, we believe meaningful work and a positive employee experience go hand in hand. We value collaboration, connection, and a healthy work-life balance. If you are motivated by helping governments better serve their communities through more efficient, open, and innovative technology, we’d love to hear from you. SPECIFIC RESPONSIBILITIES: As the owner of the cross-functional Professional Services delivery process you will make significant impacts on the customer and Accela's business in these key areas: Project Management: Manage engagements start-to-finish by applying standard and accepted project management principles; lead project planning and budgeting; mobilize and direct the work streams of cross-functional project teams; champion the Statement of Work; convert scope change into a change order rather than letting the team absorb it silently. Project Health: Drive on-time and on-budget completion of projects; track project progress and variability; maintain a RAID log - risks, assumptions, issues and dependencies - as the working record; work collaboratively with customer and internal teams to identify risks; develop and execute appropriate risk mitigation strategies within a defined escalation path; implement appropriate track

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Sr. Marketing Strategy and Analytics Manager, Social Impact. About the job Twilio.org is seeking a Sr. Marketing Strategy and Analytics Manager to serve as the dedicated operational business partner to our Social Impact marketing leadership. Sitting at the intersection of Go-To-Market (GTM) Strategy, marketing operations, and advanced data modeling, you won't just report on what happened, you will design the automation, attribution, and account prioritization engines that drive what happens next. This is an ideal opportunity for: The Analytics Strategist ready to drive decisions: You have deep technical data chops (SQL, Python, modeling) but want to move beyond reporting to directly author investment proposals, influence leadership, and see your analyses translate into decisions being made. The Specialized Marketer ready for full-lifecycle ownership: You have deep subject-matter expertise in one domain (such as demand ge

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Sr. Manager, Global Sales Business Partners (SBP) About the job We are seeking a Sr. Manager, Global Sales Business Partners (SBP) to drive the Sales Operations rhythms and strategic projects across Field Sales, Specialists, and Partners. Serving as a hands-on operational manager with high exposure to senior sales executives, you will champion a sales-first mindset, foster cross-functional collaboration, and drive operational excellence to accelerate growth. The ideal candidate is a hands-on builder with deep go-to-market (GTM) and Project Management knowledge, and enterprise-scale software/tech experience in sales strategy, planning, and operations. Success in this cross-functional role relies on building tight alignment with peer Sales Operations leaders, including Strategic Operations, Sales Compensation, GTM Analytics, and Enablement, as well as company-wide teams like HR, Finance, Marketing, and Product. Responsibil