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Sr Technical Account Manager Jobs

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21 days ago

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Manager, Customer Success Architects , you will lead a distributed Asia Pacific team of Customer Success Architects Architects and Customer Success Managers that help customers realize value from GitLab through strong adoption, measurable outcomes, and trusted partnership. You will partner closely with both executive sponsors and day-to-day end users/practitioners to drive adoption and measurable outcomes. Reporting to the Sr Director of Customer Experience, APJ , you will coach Customer Success Managers & Customer Success Architects to support account health across onboarding, adoption st

REMOTEawsazuregcp
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Reddit
📍 United Kingdom• Remote
23 days ago

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . Reddit is seeking an experienced, highly analytical International Payroll Analyst to own and scale our international payroll operations across LATAM, EMEA, and APAC regions. As a key individual contributor with deep cross-functional influence, you will combine data-driven execution, meticulous attention to detail, and international tax compliance to support a rapidly growing workforce. Reporting to the Sr. Global Payroll Manager, this role will help to drive major strategic initiatives—including Workday enhancements and global payroll vendor implementations—to build scalable, best-in-class operational processes. The role partners closely with Payroll Vendors and internal teams across People, Finance, Tax, Legal, Treasury, Equity, and Internal Audit to deliver accurate, timely, compliant, and employee-centered payroll outcomes. What You’ll Do: International Payroll Execution & Oversight: Manage, audit, and execute multi-country payroll delivery across 15+ international countries, including payroll inputs, validation, approvals, funding coordination, reconciliations, statutory filings, and post-payroll activities ensure high accuracy and strict adherence to strict regional pay schedules. Lead the payroll calendar and operating cadence across countries, proactively managing dependencies, cutoffs, exceptions, and risks to ensure employees are paid accurately and on time. Partner with local in-country payroll providers to maintain strict adherence to regional pay schedules and statutory processing windows. Complian

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PlayStation Global
📍 San Mateo, Canada• $94.5K – $141.7K/yr
23 days ago

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Content Lifecycle Planning Specialist San Mateo, CA (Flex Mode) **remote considered - west coast only Role Overview The PlayStation store business has continued to deliver massive growth and is also evolving rapidly towards new business models. In response, we are undertaking an exciting global restructure which will demonstrate specialist teams to drive efficiency and optimization. We are creating a Global Content Lifecycle Management (CLM) team who will be responsible for driving the value proposition of the Store. Reporting to the Sr. Manager, Content Lifecycle, the CLM Planning Specialist will help to shape and execute the CLM strategy, focusing on key partnerships. Working with the CLM accounts team, they will input into the development of a joint business planning process and commercial plan. Working in partnership with CRO and marketing teams, they will develop and implement support plans for key commercial activity. They must be skilled at working collaboratively with cross-functional, global partners. The ideal candidate should be an enthusiastic and flexible teammate, have excellent planning skills, and a strong analytical mind that thrives in a fast-paced commercial environment. What you'll be doing: Work directly with accounts sales &

project management
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Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you! We are hiring a Field Operations Manager to work as part of a team to support a select group of Titan Security accounts. The position will report to a Director of Operations and is primarily responsible for the quality assurance and compliance functions of the team members assigned to their accounts. This is a 3rd Shift Overnight Position Must have at least 1 year of continuous managerial experience (preferably in security or a related field) to be considered. Must have availability to work the 2nd Shift and hold over if needed. Responsibilities for Field Operations Managers include but are not limited to: • Train team members in customer service, and complete quality assurance and compliance procedures and documentation. • Monitor and coach staff, including attendance issues, disciplinary actions, and performance appraisal and documentation. • Support the HR department and Sr. Operations Manager in hiring, training, onboarding, and terminations. • Respond to any escalated security issues or emergency situations appropriately. • Compile and prepare reports and documents pertaining to incidents, personnel activities, and account trends. • Work a flexible schedule to meet the

HRcustomer service
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23 days ago

Job Description: Senior Generalist Engineer About Us Implicit Conversions specializes in the high-level emulation of classic and retro games, enabling gamers to experience their favorite classics on modern consoles. With a dedication to preserving gaming history, we combine cutting-edge technology and a passion for gaming to revive cherished games from publisher’s back catalogs. Our portfolio includes games from the Mortal Kombat: Legacy Kollection, Rayman 30th Anniversary Edition, Fear Effect 1 and 2, Fighting Force Collection, Milano’s Oddjob Collection, Geppy-X and over a hundred more! Summary We’re looking for a creative and skilled Sr. Generalist Engineer to join our team and help bring classic games to life on modern hardware. In this role, you’ll design, build, and refine emulators that make older titles run smoothly and accurately on today’s platforms. You will also write tools to support the team workflows. You will also reverse engineer classic games (often with bespoke custom engines) to implement modern quality-of-life enhancements. You’ll collaborate closely with engineers, producers, and QA to fine-tune performance, ensure compatibility, and deliver a great player experience. Your work will play a key role in preserving and reintroducing classic games for a whole new generation of players. Responsibilities Own the complete lifecycle of our emulators and tools, including development, maintenance, and expansion. Maintain our CI/CD pipeline, install new tools, update machines, write and monitor scripts. Optimize games to ensure they are performant on target platforms. Own the end-to-end process for debugging platform compatibility issues. Drive the complete reverse engineering process for games—from patching bugs and replacing media to adding achievements/trophies and modern enhancements. Influence the team’s best

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Twitch
📍 Irvine• $151.2K – $204.6K/yr
23 days ago

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role Twitch's Commerce organization drives over $1B+ in annual payouts to creators through innovative monetization products. As we continue to evolve how streamers earn and how communities engage, we're looking for a visionary Sr. Product Manager to own the roadmap for supporting streamers through interactive, fun, and mobile-native commerce products. In this role, you will define and execute the strategy for helping streamers build deeper connections with their communities through interactive features and engaging monetization tools. You'll build solutions for products that help creators monetize (like Bits, Subscriptions, etc) while exploring new ways to help creators earn, engage their audiences, and grow their channels. By focusing on streamer success and community connection, you'll help shape how millions of viewers support their favorite streamers across all devices. You can work from San Francisco, CA; Los Angeles, CA; Irvine, CA; or Seattle, WA. You Will: Lead the product vision and roadmap for high impact Twitch commerce capabilities, balancing near-term customer and business outcomes with longer-term product investments Own the one-to-two year vision & drive prioritization for features that help streamers connect and monetize with viewers, including future innovations in c

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Twitch
📍 Seattle• $151.2K – $204.6K/yr
23 days ago

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role Twitch's Commerce organization drives over $1B+ in annual payouts to creators through innovative monetization products. As we continue to evolve how streamers earn and how communities engage, we're looking for a visionary Sr. Product Manager to own the roadmap for supporting streamers through interactive, fun, and mobile-native commerce products. In this role, you will define and execute the strategy for helping streamers build deeper connections with their communities through interactive features and engaging monetization tools. You'll build solutions for products that help creators monetize (like Bits, Subscriptions, etc) while exploring new ways to help creators earn, engage their audiences, and grow their channels. By focusing on streamer success and community connection, you'll help shape how millions of viewers support their favorite streamers across all devices. You can work from San Francisco, CA; Los Angeles, CA; Irvine, CA; or Seattle, WA. You Will: Lead the product vision and roadmap for high impact Twitch commerce capabilities, balancing near-term customer and business outcomes with longer-term product investments Own the one-to-two year vision & drive prioritization for features that help streamers connect and monetize with viewers, including future innovations in c

DU
23 days ago

About the Team Our Advertising & Promotions Marketing team operates at the intersection of e-commerce and advertising, surfacing and monetizing relevant content that benefits our core audiences. We provide digital solutions to help advertisers reach DoorDash audiences. The growing DoorDash ads business will quickly become the single best place for merchants and brands to market to local customers, in an ecosystem that benefits all parties. About the Role Our advertising business is one of the fastest-growing parts of DoorDash. This role exists to ensure our sellers are equipped with the right materials for key conversations with enterprise advertisers. You will own the sales content portfolio for our ads business and design the system that produces it. You will co-create our annual sales narrative with our platform and product marketing partners, and own translating it into the practical materials the field actually uses to win. That covers the content sellers use in front of advertisers: pitch decks, one-pagers, customer proof, and playbooks, along with the research that informs it and the governance that keeps it up to date. You will also develop content for our external advertiser training materials. You will manage a team of four marketers covering Restaurant, CPG, and agency audiences across the US, Canada, Australia, and New Zealand, supporting a field of hundreds of sellers. You will partner with Sales, Product Marketing, Revenue Enablement, Product, and business leaders to develop content. Recurring content maintenance and library administration sit with your team. This role reports to the Sr. Director, Ads Marketing. You're excited about this opportunity because you will… Build deep fluency in our ads product suite across our Restaurant and CPG offerings, including occasions and co-marketing programs, and translate that expertise into seller storytelling and content. Own the sales content portfolio and design the operating model behind it, applying bran

sqlaisalesforce
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Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Analyst, Financial Planning & Analysis Overview: Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. The Financial Planning & Analysis function manages all aspects of management reporting encompassing budgeting and forecasting, strategic and customer planning. This includes the management and execution of the corporate reporting and planning requirements This Sr Analyst position is responsible across a broad spectrum of strategic processes and initiatives while managing and executing the corporate reporting and planning requirements for NAM region About Business Finance Center (BFC) BFC provides Financial Planning & Analysis (FP&A) expertise

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DeepIntent
📍 New York• $100K – $120K/yr
26 days ago

DeepIntent is the leading healthcare marketing platform, purpose-built to help marketers plan, activate, and optimize data-driven campaigns with speed and precision. Trusted by the world’s top healthcare brands and their agencies, DeepIntent uniquely unites media, identity, and real-world clinical data to power privacy-safe, omnichannel marketing across every screen. Backed by patented technology and proven outcomes, DeepIntent’s platform delivers measurable audience quality and script lift at scale. Learn more at www.deepintent.com . What You’ll Do: DeepIntent is seeking an experienced Senior Client Success Manager to join our Client Success team. This role owns the day-to-day management and strategic growth of client relationships, partnering closely with Sales, Platform Operations, & Analytics and cross-functional teams from early planning through execution and expansion. As a Senior Client Success Manager, you will manage a book of business, lead client strategy and execution, and proactively identify opportunities to grow and deepen partnerships. You will play a critical role in driving revenue retention, upsell, and long-term client success. The Sr Client Success Manager should have a strong knowledge of the programmatic landscape and is a key contributor in the overall growth of the company. Key Responsibilities: Own end-to-end management of assigned managed service and/or self-service client accounts Serve as the primary point of contact for clients, leading day-to-day communication, optimizations, reporting, and recommendations Build strong, trusted client relationships grounded in a deep understanding of client goals, brand strategies, and performance metrics Own campaign performance, including pacing, optimization strategy, and delivery against client KPIs Deliver strategic insights and performance narratives through reporting, post-campaign analyses, and quarterly business reviews Identify and proactively drive upsell and growth opp

Atlas HXM is the global workforce platform built on compliance. We help companies determine how to engage each member of their workforce and then execute with accountability built in — direct Employer of Record (EOR), Agent of Record (AOR), payroll, and compliance capabilities backed by a decade of practitioner-led expertise. Recognized as a category Leader by NelsonHall and Everest Group, Atlas HXM builds Human Experience Management into everything we do, guided by our "For People, by People" principle. The future of work is borderless, and so are we. Our people are located around the globe — in the U.S., the UK, India, Colombia, China, and beyond. Diversity and belonging are not just values; they are who we are. We are also committed to making a positive impact. Through our Environment, Social, and Governance (ESG) impact initiative, we are addressing our environmental footprint and promoting social responsibility. Our impact program is central to our vision and culture, focusing on employee wellness, diversity, charitable work, and ethical corporate governance. About the Role The Regional HR Service Delivery Lead is responsible for the end-to-end performance, governance, and execution integrity of HR service delivery across assigned countries within APAC and/or Middle/East. This role owns service delivery outcomes, escalation management, compliance adherence, and operational controls, ensuring HR services are delivered accurately, consistently, and in accordance with local employment laws, contractual obligations, and internal policies. The Lead serves as the primary escalation point for complex HR matters, including direct engagement with Workers (WSEs) and Clients, and is accountable for resolving issues prior to escalating to senior leadership. This role acts as the first line of escalation before Sr. Manager involvement, ensuring all matters are resolved with clear documentation, appropriate judgment, and compliance validation. This role provides direct

salesforcefinancerecruitment
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SmartBear
📍 Somerville• $94.5K – $110K/yr
28 days ago

SmartBear delivers application integrity for modern tech stacks, ensuring continuous, measurable assurance that software just works as intended with governance to operate at AI speed and scale. SmartBear offers deep test automation, API lifecycle management, and observability capabilities. With integrations across the SDLC, it sets a new quality standard for application delivery teams. SmartBear is trusted by developers, testers, and software engineers across 32,000 organizations, including 75% of the largest financial institutions and industry leaders such as Adobe, JetBlue, and Microsoft. SmartBear’s open source tools are downloaded more than 100 million times a month and have earned over 30,000 GitHub stars from the developer community. With its best-loved brands, including Swagger, TestComplete, Reflect, QMetry, Zephyr, and more, SmartBear meets customers where they are to make our technology-driven world a better place. Learn more at www.smartbear.com , or follow us on LinkedIn , X , and Reddit . At SmartBear, you will be part of a dynamic team solving one of the most critical challenges facing modern businesses: ensuring the integrity of software in an AI-driven world. Whether you are working directly with customers, driving go to market strategies, supporting operations, building products, or enabling teams, your contributions help shape the future of software quality for organizations worldwide. Join us in our mission. People & Culture Operations Partner Key Responsibilities Report to the Sr. Director, People Operations, and partner closely with the global People & Culture team. Own and support key P&C programs including benefits, COBRA, leaves of absence, payroll support, investigations, performance management, employee engagement, and mandatory training compliance. Own operational support for U.S. benefits programs and support benefits administration across our global offices, including open enrollment, policy updates, vendor coordination

aiExcelHR
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Instacart
📍 Minnesota, United States• Remote• $149K – $157K/yr
1mo ago

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Why this role is on the menu Marketing & Communications shapes how Instacart shows up in the world. As the organization evolves and its leadership operates at increasing levels of complexity, people decisions need a dedicated strategic partner who can keep up. You'll work directly with Marketing & Communications leaders at the Sr Director and VP levels, bringing the connective tissue between business strategy and talent: proactive org design, leadership coaching that actually sticks, and people practices that hold up as the function scales. What you’ll cook up in your first year Senior Marketing & Communications leaders — at the Sr. Director and VP level — have a trusted strategic advisor shaping how they build, develop, and retain their teams, so people decisions are made with confidence and are visibly tied to business outcomes. Organizational

REMOTEHR
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We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.) Our Mission: To actively connect people to their next great opportunity. Who We Are: ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android. Summary: ZipRecruiter is seeking a People Business Partner III to support our Tech and Product organizations. This is an individual contributor role operating at a manager level in scope, influence, and ownership. In this role, you will serve as a strategic partner to senior leaders, helping shape and execute people strategies that drive business outcomes. You will operate with a high degree of autonomy, bringing a clear point of view and influencing decisions across organizational design, performance, and talent. The ideal candidate is a strong operator and advisor who can navigate ambiguity, challenge thinking, and translate business priorities into effective, scalable people solutions. You are comfortable working at both the strategic and executional levels, while maintaining a focus on impact, accountability, and continuous improvement. You are willing to invite, receive, and act on constructive feedback. You ask thoughtful, sometimes challenging questions to uncover root issues and drive better outcomes. You demonstrate curiosity about the business and bring a proactive approach to identifying opportunities and risks. You value diverse perspectives and operate effectively in a highly collaborative environment. This role reports to the Sr. Manager, People Business Partner (PBP) for Tech & Product. Key Focuses: Serve as t

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Zscaler
📍 Bellevue• $116K – $145K/yr
1mo ago

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are seeking a Salesforce Engineer to join our Information Technology Business Applications team. This is a Hybrid role based in San Jose, CA or Bellevue, WA (3 days in office),, reporting directly to the Sr. Director of Application Engineering. In this role, you will drive the design, development, and scaling of robust Salesforce solutions that empower internal stakeholders and optimize business processes. By leveraging your expertise in Apex, Lightning Web Components (LWC), and platform best practices, you will build critical applications, conduct rigorous testing, and maintain code quality to ensure high system performance and seamless data integrity across our environments. What you'll do (Role Expectations) Develop and customize user interface components using Lightning Web Components (LWC) and Aura, ensuring alignment with the Salesforce Lightning Design System (SLDS) and upgrading legacy Visualforce pages Desi

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