Sr Technical Account Manager Jobs

About the Role Chime has centralized MarTech as the shared technology foundation for all of Growth and Marketing. Web, communications and lifecycle platforms, ad tech, content and asset systems, experimentation, and AI marketing tooling now sit under one team — with a mandate to turn a stack of point solutions into a single growth engine. Chime is hiring a Senior MarTech Manager, Communications to evolve the technology that powers member communications across email, push, in-app, SMS and emerging channels. Reporting to the Director of Marketing Technology, you’ll serve as the MarTech lead for communications. You will bring deep expertise in Braze and the broader communications technology ecosystem, while also helping shape the broader cross-channel MarTech platform strategy. You’ll partner with Marketing, Product, Engineering, and Data teams to translate marketing and business needs into scalable solutions, optimize our technology stack, and unlock new capabilities. This is a senior individual contributor role combining technical depth, systems thinking, and cross-functional influence. You’ll work across platforms, integrations, data, vendors, and teams to solve complex problems and shape our comms tech evolves. In this role, you can expect to Serve as MarTech lead for Braze and the broader communications vendor ecosystem, managing integrations, audience syncing, and data flows and troubleshooting issues to ensure our messaging tech operates reliability and at scale. Partner closely with Marketing, Product, Engineering, and Data teams to translate business needs into technical requirements, identify capability gaps, and deliver scalable technology and automation solutions. Manage vendor relationships, performance, and roadmap alignment. Lead vendor evaluations and RFPs, pilot new capabilities, identify consolidation opportunities, and drive build-vs-buy recommendations. Identify and advance opportunities to apply AI across the communications operational workfl

CSQ427R89 About the team: The FDE (Forward Deployed Engineering) team is a new, strategic initiative sponsored by the CEO and Founders. Our mission is to win C-suite-sponsored, high-value AI opportunities by selling and delivering outcomes , not just a platform. You will be part of the founding team, embedded with our most strategic customers from the very first sales call through to a production-ready solution. You will be the "product manager" for the customer's problem, responsible for the "why" and "what," while our FDEs (Engineers) will be your partners responsible for the "how." Role description: As a Deployment Strategist (DS), you are the critical bridge between a customer's multi-million-dollar business problem and Databricks' technical solution. You are a product manager for the field, owning the technical and product direction of the engagement from initial discovery through production launch and adoption. You will build C-suite trust, perform deep discovery to map the customer's political and technical landscape, and scope the value. You will define the Minimum Viable Product for a pilot, write the PRD that guides the engineering team, and manage the project to a successful landing. You will also lead technical discovery, shape solution architecture with FDEs, and ensure that each proposed solution can move from prototype to production. This role requires a rare combination of executive presence, deep product thinking, technical depth, and a hands-on delivery mindset. The impact you will have: C-Suite Scoping & Value Definition: Partner with Sales to perform deep discovery, map the customer's organization, quantify the business value of $10M+ problems, and define the pilot, including its MVP, success criteria, and timeline. End-to-End Product Ownership: Author the PRD, prioritize the engineering backlog, manage scope, and act as the primary hands-on QA tester. Translate business requirements into clear data, integration, security, an

CSQ427R137 About the team: The FDE (Forward Deployed Engineering) team is a new, strategic initiative sponsored by the CEO and Founders. Our mission is to win C-suite-sponsored, high-value AI opportunities by selling and delivering outcomes , not just a platform. You will be part of the founding team, embedded with our most strategic customers from the very first sales call through to a production-ready solution. You will be the "product manager" for the customer's problem, responsible for the "why" and "what," while our FDEs (Engineers) will be your partners responsible for the "how." Role description: As a Deployment Strategist (DS), you are the critical bridge between a customer's multi-million-dollar business problem and Databricks' technical solution. You are a product manager for the field, owning the technical and product direction of the engagement from initial discovery through production launch and adoption. You will build C-suite trust, perform deep discovery to map the customer's political and technical landscape, and scope the value. You will define the Minimum Viable Product for a pilot, write the PRD that guides the engineering team, and manage the project to a successful landing. You will also lead technical discovery, shape solution architecture with FDEs, and ensure that each proposed solution can move from prototype to production. This role requires a rare combination of executive presence, deep product thinking, technical depth, and a hands-on delivery mindset. The impact you will have: C-Suite Scoping & Value Definition: Partner with Sales to perform deep discovery, map the customer's organization, quantify the business value of $10M+ problems, and define the pilot, including its MVP, success criteria, and timeline. End-to-End Product Ownership: Author the PRD, prioritize the engineering backlog, manage scope, and act as the primary hands-on QA tester. Translate business requirements into clear data, integration, security, a

CSQ327R211 About the team: The FDE (Forward Deployed Engineering) team is a new, strategic initiative sponsored by the CEO and Founders. Our mission is to win C-suite-sponsored, high-value AI opportunities by selling and delivering outcomes , not just a platform. You will be part of the founding team, embedded with our most strategic customers from the very first sales call through to a production-ready solution. You will be the "product manager" for the customer's problem, responsible for the "why" and "what," while our FDEs (Engineers) will be your partners responsible for the "how." Role description: As a Deployment Strategist (DS), you are the critical bridge between a customer's multi-million-dollar business problem and Databricks' technical solution. You are a product manager for the field, owning the technical and product direction of the engagement from initial discovery through production launch and adoption. You will build C-suite trust, perform deep discovery to map the customer's political and technical landscape, and scope the value. You will define the Minimum Viable Product for a pilot, write the PRD that guides the engineering team, and manage the project to a successful landing. You will also lead technical discovery, shape solution architecture with FDEs, and ensure that each proposed solution can move from prototype to production. This role requires a rare combination of executive presence, deep product thinking, technical depth, and a hands-on delivery mindset. The impact you will have: C-Suite Scoping & Value Definition: Partner with Sales to perform deep discovery, map the customer's organization, quantify the business value of $10M+ problems, and define the pilot, including its MVP, success criteria, and timeline. End-to-End Product Ownership: Author the PRD, prioritize the engineering backlog, manage scope, and act as the primary hands-on QA tester. Translate business requirements into clear data, integration, security, a

CSQ327R215 About the team: The FDE (Forward Deployed Engineering) team is a new, strategic initiative sponsored by the CEO and Founders. Our mission is to win C-suite-sponsored, high-value AI opportunities by selling and delivering outcomes , not just a platform. You will be part of the founding team, embedded with our most strategic customers from the very first sales call through to a production-ready solution. You will be the "product manager" for the customer's problem, responsible for the "why" and "what," while our FDEs (Engineers) will be your partners responsible for the "how." Role description: As a Deployment Strategist (DS), you are the critical bridge between a customer's multi-million-dollar business problem and Databricks' technical solution. You are a product manager for the field, owning the technical and product direction of the engagement from initial discovery through production launch and adoption. You will build C-suite trust, perform deep discovery to map the customer's political and technical landscape, and scope the value. You will define the Minimum Viable Product for a pilot, write the PRD that guides the engineering team, and manage the project to a successful landing. You will also lead technical discovery, shape solution architecture with FDEs, and ensure that each proposed solution can move from prototype to production. This role requires a rare combination of executive presence, deep product thinking, technical depth, and a hands-on delivery mindset. The impact you will have: C-Suite Scoping & Value Definition: Partner with Sales to perform deep discovery, map the customer's organization, quantify the business value of $10M+ problems, and define the pilot, including its MVP, success criteria, and timeline. End-to-End Product Ownership: Author the PRD, prioritize the engineering backlog, manage scope, and act as the primary hands-on QA tester. Translate business requirements into clear data, integration, security, a

CSQ327R212 About the team: The FDE (Forward Deployed Engineering) team is a new, strategic initiative sponsored by the CEO and Founders. Our mission is to win C-suite-sponsored, high-value AI opportunities by selling and delivering outcomes , not just a platform. You will be part of the founding team, embedded with our most strategic customers from the very first sales call through to a production-ready solution. You will be the "product manager" for the customer's problem, responsible for the "why" and "what," while our FDEs (Engineers) will be your partners responsible for the "how." Role description: As a Deployment Strategist (DS), you are the critical bridge between a customer's multi-million-dollar business problem and Databricks' technical solution. You are a product manager for the field, owning the technical and product direction of the engagement from initial discovery through production launch and adoption. You will build C-suite trust, perform deep discovery to map the customer's political and technical landscape, and scope the value. You will define the Minimum Viable Product for a pilot, write the PRD that guides the engineering team, and manage the project to a successful landing. You will also lead technical discovery, shape solution architecture with FDEs, and ensure that each proposed solution can move from prototype to production. This role requires a rare combination of executive presence, deep product thinking, technical depth, and a hands-on delivery mindset. The impact you will have: C-Suite Scoping & Value Definition: Partner with Sales to perform deep discovery, map the customer's organization, quantify the business value of $10M+ problems, and define the pilot, including its MVP, success criteria, and timeline. End-to-End Product Ownership: Author the PRD, prioritize the engineering backlog, manage scope, and act as the primary hands-on QA tester. Translate business requirements into clear data, integration, security, a

CSQ327R214 About the team: The FDE (Forward Deployed Engineering) team is a new, strategic initiative sponsored by the CEO and Founders. Our mission is to win C-suite-sponsored, high-value AI opportunities by selling and delivering outcomes , not just a platform. You will be part of the founding team, embedded with our most strategic customers from the very first sales call through to a production-ready solution. You will be the "product manager" for the customer's problem, responsible for the "why" and "what," while our FDEs (Engineers) will be your partners responsible for the "how." Role description: As a Deployment Strategist (DS), you are the critical bridge between a customer's multi-million-dollar business problem and Databricks' technical solution. You are a product manager for the field, owning the technical and product direction of the engagement from initial discovery through production launch and adoption. You will build C-suite trust, perform deep discovery to map the customer's political and technical landscape, and scope the value. You will define the Minimum Viable Product for a pilot, write the PRD that guides the engineering team, and manage the project to a successful landing. You will also lead technical discovery, shape solution architecture with FDEs, and ensure that each proposed solution can move from prototype to production. This role requires a rare combination of executive presence, deep product thinking, technical depth, and a hands-on delivery mindset. The impact you will have: C-Suite Scoping & Value Definition: Partner with Sales to perform deep discovery, map the customer's organization, quantify the business value of $10M+ problems, and define the pilot, including its MVP, success criteria, and timeline. End-to-End Product Ownership: Author the PRD, prioritize the engineering backlog, manage scope, and act as the primary hands-on QA tester. Translate business requirements into clear data, integration, security, a

GAQ427R211 Databricks is seeking an operational leader to serve as Senior Manager, Order to Revenue Process Compliance. As Databricks continues to scale, protecting our usage-based revenue engine requires dedicated oversight at the intersection of product metering, billing systems, and strategic partner relationships. In this role, you will lead the core execution of usage remediation, partner reporting workstreams, and root cause analysis—bridging the gap between raw product metering data and financial ground truth. Primary Responsibilities Remediation & Root Cause Analysis (RCA) : Execute the categorization and resolution of various SLA and usage issues impacting customers and financial accuracy, lead mandatory cross-functional RCAs with Engineering to address finance-impacting issues, ensuring policy and execution align to compliance guardrails at scale. Metrics, Reporting & Financial Reserves : Maintain necessary metrics, reporting, and data assets to inform leadership decision-making, influence project prioritization to resolve recurring issues, and inform financial reserves or adjustments to revenue recognition processes. Partnership Governance & Outbound Reporting : Catalog and maintain a deep understanding of key partnership terms, create and preserve standard operating procedures (SOPs), oversee the execution of outbound reporting workstreams by staff, and sign off to own operational outcome results. Cross-Functional Collaboration : Partner closely with Engineering and business stakeholders to turn usage insights into operational improvements and ensure compliance with partnership arrangements. Minimum Qualifications Education : Bachelor’s degree in Accounting, Finance, Business, or a related technical field. Professional Experience : 10+ years of relevant experience, with extensive expertise in business partnering, influencing cross-functional stakeholders, and consumption-based revenue recognition/accounting. Technical Acumen : Exp

Couchbase, the operational data platform for AI, empowers businesses to succeed by bringing data to life in new ways. Major market-leading companies rely on Couchbase for mission critical operational, analytical, mobile and AI workloads. Built to replace legacy infrastructure and fragmented data services, Couchbase empowers enterprises with a unified platform architected for performance, flexibility and global scale. With Couchbase, organizations bring their data to life, launching game‑changing customer experiences, exploring the limitless potential of AI, and seamlessly extending applications from the cloud to the edge and beyond. Couchbase’s AI‑ready technology and enterprise partnership model eliminate complexity and reduce total cost of ownership, enabling teams to stay agile, innovative and secure. Couchbase believes data should never slow you down, but act as the foundation for your next breakthrough. Discover why Couchbase is trusted to help the world’s biggest players scale, move fast and stay resilient, no matter what’s next on their roadmap. Visit couchbase.com and follow us on LinkedIn and X. Want to be part of our story? Apply today! Our Solution Engineers are the primary technical field experts, responsible for actively driving and managing the technical components of a sales engagement. This includes explaining Couchbase advantages and differentiators, and how our Couchbase solutions stack meets these customer challenges, all while getting customers excited about using this new approach for delivering consistent business value. This specific position focuses on assisting customers who interact with our technology via application code and the application development process. This development centric position requires experience in Presales, software development experience as well as time developing business solutions. Experience with one or more Enterprise Programming Languages and Solution Development methodologies. Location: Dubai Respons

MKTQ427R40 We are looking for a creative, passionate and well-rounded individual to join our Digital Native and Startup marketing team to help us focus on the fastest-moving segment in tech: venture-backed startups building and scaling on AI. Our mission is to meet founders and technical teams where they are, from pre-seed to pre-IPO, with messaging, programs and community that make Databricks the obvious foundation for the companies being built right now. This is a highly collaborative strategic role that works closely with many other functions, plus the venture capital ecosystem that surrounds this segment. As a Sr. Industry Marketing Manager at Databricks, you will guide messaging, content and GTM programs for the Startup segment. You will work with sales, partners, VCs, accelerators and our customers to build awareness, demand generation and sales enablement programs that help achieve pipeline goals. You will also build the credibility engine for this audience through founder and engineering-led content, developer channels, community programs, and startup and investor events. This role reports to the Sr. Director of Industry Solutions Marketing. Ideal candidates will have a proven record of impact marketing to startups and developers, real technical fluency, and a working understanding of how venture-backed companies buy, adopt and expand their use of infrastructure and AI tooling. You will have a strong point of view on where this segment is going, informed by time spent with founders, investors and builders. Finally, you will have experience building strategies that resonate with a startup audience, from the first engineer evaluating a platform to the founder or CTO signing off on the spend. The impact you will have Establish a startup-segment positioning and content framework used consistently across priority sales, partner, developer, field, and demand-generation programs, with adoption measured through program usage and stakeholder feedback. Meet or exceed

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. At Snowflake, we empower both enterprises and individuals to reach their full potential. Our culture prioritizes impact, innovation, and collaboration, making Snowflake the ideal place to build ambitious projects, execute quickly, and advance technology — and your career — to the next level. The Role We are seeking a Manager, Applied Field Engineering - AI/ML Product Specialists to lead a high-performing team of Applied Field Engineers within the Applied Field Engineering organization. In this hands-on leadership role, you will manage a team of Applied Field Engineers who specialize in Generative AI, Machine Learning, and Advanced Analytics. You will be responsible for coaching your team through technical sales engagements, driving execution excellence, and ensuring customers successfully activate and consume Snowflake's AI/ML capabilities. You will translate team-level insights into feedback that shapes broader strategy, working closely with your manager and cross-functional partners to align execution with organizational priorities. Responsibilities & Focus Areas: Technical Execution & Consumption Activation: Drive team performance toward Consumption Activation — ensuring customers successfully move workloads into production and realize contracted credit value Coa

FEQ427R364 Location: Sydney As a Sr. Manager, Field Engineering, you will lead a diverse team of technical pre-sales Solutions Architects covering the APJ region. You’ll play a key leadership role at the intersection of technology and business—guiding your team to design impactful solutions and drive growth through collaboration and innovation. You’ll empower your team to communicate complex ideas with clarity, support strategic enterprise customer engagements, and build lasting partnerships with clients and internal stakeholders. The impact you will have: Lead, mentor, and support a high-performing, inclusive pre-sales team Foster an environment of belonging, continuous learning, and psychological safety that reflects Databricks’ values of customer focus, teamwork, and diversity. Work closely with Sales and other teams to identify opportunities and deliver data-driven, value-focused solutions. Establish best practices that improve team efficiency, collaboration, and business impact. Build trusted relationships with customers and partners, acting as a strategic advisor in their digital transformation journey. Partner with Marketing, Sales, Services, and other cross-functional teams to ensure a seamless customer experience. Represent Databricks as part of the regional leadership team, contributing to our local presence and inclusive culture. About Databricks Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn , X , YouTube , and Instagram . Benefits At Databricks, we strive to provide comprehensive benefits and

Opportunity Overview: We are seeking a Senior Forward-Deployed Engineer to join our Forward Deployed Engineering team at Cohere Health. In this highly technical, customer-facing role, you will own end-to-end technical integration work with enterprise customers and partners—from pre-sales through production deployment—bridging complex healthcare systems with Cohere’s AI-first platform. You’ll partner closely with Engineering, Product, Solutions Architecture, and Customer Success teams to design and execute sophisticated integrations that improve access to care for millions of members. What you’ll do: Own end-to-end technical integration design and execution for enterprise customers, from initial scoping through production deployment, serving as the primary technical authority throughout Lead technical discovery, scoping, and proof-of-concept work during pre-sales cycles, creating technical proposals and estimates to validate feasibility for prospective customers Design system architectures that bridge customer IT environments with Cohere’s platform, making key architectural decisions that balance customer constraints with platform capabilities Work hands-on with AI/ML-enabled healthcare features—including clinical decision support, automated review, and intelligent routing—ensuring they meet regulatory requirements and clinical safety standards Produce high-quality technical artifacts including integration designs, architecture diagrams, data mappings, API implementation guides, and operational runbooks Build reusable integration patterns and templates that scale across customers, and continuously identify opportunities to improve platform capabilities based on implementation learnings Collaborate cross-functionally with Engineering, Product, Solutions Architecture, and Customer Success teams to drive successful go-live outcomes and mentor junior team members What you’ll need: 6–10+ years of software engineering experience with a strong backend/systems focus H

Note: This is a 12-month contractor role. Mission We're looking for a Senior Recruiter to be the driving force behind hiring the technical talent that powers our go-to-market engine across India — Solutions Architects, Forward Deployed Engineers, and the broader Field Engineering org. These are the people who sit shoulder-to-shoulder with our customers, turn the world's hardest data and AI problems into production reality, and make Databricks impossible to compete against. Your job is to find them, win them, and close them. This is an exciting time to be part of the rocketship and the Databricks expansion in India. We're scaling fast, the bar is high, and the demand for elite technical pre-sales and field talent has never been more intense. You'll own full-cycle hiring for some of the most sought-after profiles in the market, partnering directly with Field Engineering leadership to build teams that don't yet exist. Recruiters at Databricks are subject matter experts when it comes to talent attraction and are given full autonomy to bring new ideas and creative approaches to life. If you thrive in ambiguity, move fast, and get energy from building in a high-growth, high-pressure environment, read on. The impact you will have Own full-cycle recruiting for technical GTM roles across India — Solutions Architects, Forward Deployed Engineers, and Field Engineering leadership — from first outreach to close. Partner with Field Engineering and Sales leaders as a true strategic advisor on sourcing strategy, market mapping, competitive intelligence, comp positioning, and talent insights. Activate and engage passive, hard-to-reach technical talent — the builders and problem-solvers who aren't actively looking but are exactly who we need. Build and sustain engaged talent pipelines that can keep pace with aggressive hiring goals and our continued APJ expansion. Create closing strategies that win against the most competitive offers in the market and manage stakeholder

P-1388 As a Sr. Manager of the Data & AI Support Engineering team, you will lead and manage a team of Technical Solutions Engineers responsible for driving deep technical resolutions for complex customer issues across Spark, AI/ML, Streaming, and Lakehouse platforms. You will help customers realize business value from Databricks Ecosystem products through strong technical leadership, AI-first operational innovation and customer-centric execution. Mission Lead and scale a world-class AI-first Data & AI Support Engineering organization that combines deep technical expertise, operational excellence, intelligent automation and customer-centric support to accelerate issue resolution, improve platform reliability and drive exceptional customer outcomes across enterprise-scale Data and AI workloads. Build AI-enabled support workflows and reusable automations to improve resolution speed and support quality. Use Agentic AI systems, logs, telemetry, observability platforms and internal systems to accelerate troubleshooting and root-cause analysis safely. Create reusable runbooks, prompts, and agentic workflows that scale operational efficiency across teams. Ensure strong AI governance, customer data safety, validation practices, auditability, and human-in-the-loop controls. Partner with Engineering and Product teams to drive AI-first support innovation and operational excellence. Outcomes Drive AI-first support transformation initiatives that improve resolution speed, case quality, operational efficiency and customer experience. Partner with Engineering and Product teams to operationalize AI-assisted diagnostics, observability insights, and intelligent escalation management for enterprise customers. Build and scale reusable AI-enabled workflows, automations, runbooks, and operational intelligence frameworks across the support organization. Lead and manage Technical Solutions Engineers, Team Leads, and support operations personnel across AMER support functions based ou