Staff Detection Engineer Jobs

About us GoCardless, a Mollie company, is a global leader in bank payments. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect, manage and send bank payments through Direct Debit, real-time payments and open banking. With US$130bn+ processed annually across 30+ countries, we handle recurring and one-off payments without the chasing, stress, or expensive fees. Our end-to-end payment platform also features AI-powered solutions to improve payment success and reduce fraud, alongside connections to over 350 platforms businesses use everyday. We are headquartered in the UK, with teams and operations spanning North America, Europe and Asia-Pacific. For more information, please visit www.gocardless.com and follow us on LinkedIn @GoCardless. Mollie is the leading payments and financial services partner for business, rooted in Europe, with global reach. The role Payment Success helps merchants get paid and keep their cash flow reliable. We predict which payments are likely to fail, recover the money when they do, and protect merchant cash flow across our payment rails. As Engineering Manager, you will lead a cross-functional team of engineers, a designer and data scientists, building intelligent products that use machine learning and AI. You will take ownership of the payment intelligence products we have already built, and work with your team and product manager to decide what we build next. We give teams problems to solve rather than tasks to complete, so you and your team will own what gets built, how it gets built and how success is measured. You will be accountable for the quality, delivery and operation of everything the team ships, and you will look after your people through 1:1s, feedback and career development. You'll step in wherever the team needs you, and earn credibility with senior engineers and data scientists within the team and across product development. What excites you Shipping stuff: you’ll work with your tea

Here’s a summary of the role: Every enterprise deal reaches the moment where someone in security says “prove it.” You’re the person who answers — quickly, accurately, and with the evidence to back it up. As an Analyst II on our Trust & Assurance team, you’ll own a live queue of security questionnaires, third-party due diligence assessments, RFP security sections and customer assurance requests. You’ll draft at speed using AI-assisted response tooling, then verify every answer against our approved answer library, current SOC 2 and ISO 27001 certifications and the underlying evidence before it leaves your hands. Accuracy is the whole game here: a wrong answer in a customer questionnaire is a commitment we didn’t mean to make. The best part is that you won’t just work the queue — you’ll shrink it. Every recurring question you turn into a published answer on our trust site is a ticket that never comes back. If you’ve spent two to four years in security GRC, compliance, IT audit or customer assurance, you’re precise under volume, and you like being measured on turnaround time and first-pass accuracy, you’ll do well here. Here’s a breakdown of what you’ll do (not all of it, just the important stuff): Own a high-volume queue of security questionnaires, due diligence assessments, RFP security sections and assurance requests, delivering accurate responses within SLA. Use AI-assisted response tooling to draft at speed, then verify every answer against the approved answer library, current certifications and underlying evidence before it goes out. Triage and route incoming requests using established playbooks — resolving the routine independently and escalating anything novel, contractual or architecturally complex. Maintain and expand the answer library by adding approved answers, retiring stale ones and flagging inconsistencies, so the same question never has to be researched twice. Build out trust site and customer-facing content, and show commercial teams how to

Here's a summary of the role: Love solving complex integration challenges and building seamless connections between enterprise systems? As a Senior BSA - Integration & Business Applications Engineer at Diligent, you will design, build, maintain, and support scalable integration solutions connecting cloud and on-premises applications across the business. You will work with Boomi, Workato, AWS, APIs, and enterprise applications to automate business processes, improve data quality, and enable AI-driven innovation. You will collaborate with teams across Finance, Sales, People, Product, Engineering, Customer Success, and other functions to understand business needs and deliver secure, reliable, and supportable solutions. The role also includes structured Tier 1 support for Atlassian applications, including Jira, Jira Service Management, and Confluence, helping users resolve common issues, identifying recurring problems, and improving the operational experience of the platforms you support. Here's a breakdown of what you'll do (not all of it, just the important stuff): Design, develop, deploy, and support enterprise integration solutions using Boomi, Workato, AWS, APIs, webhooks, and related technologies. Build secure, scalable APIs, data transformations, integration workflows, and transaction processes across platforms including Salesforce, NetSuite, Jira, Jira Service Management, Confluence, analytics platforms, and AWS-based applications. Apply integration patterns such as API-led integration, scheduled workflows, event-driven processing, file-based exchange, and transaction orchestration. Perform data mapping, validation, reconciliation, error handling, testing, monitoring, and post-release validation to ensure reliable and accurate data flows. Troubleshoot production integrations, diagnose root causes, optimize performance, participate in incident and problem management, and maintain runbooks and operational documentation. Provide structured Tier 1 support for Ji

Here’s a summary of the role: Are you a Technical Writer or Content Engineer who enjoys working at the intersection of documentation, technology, automation, and AI? In this role, you’ll shape how complex SaaS product knowledge is created, structured, published, and consumed by both people and AI systems. You’ll own documentation strategy across key product areas while working closely with Product, Engineering, Design, Support, Customer Success, and other teams. You’ll bring experience in technical writing, docs-as-code, content architecture, structured authoring, CI/CD, content automation, LLMs, RAG, and AI-assisted workflows to build documentation that is accurate, discoverable, reusable, and ready for the next generation of AI-powered experiences. Here’s a breakdown of what you’ll do (not all of it, just the important stuff): Lead documentation strategy and execution across assigned SaaS product areas, ensuring content is clear, accurate, consistent, and customer-focused. Define and improve information architecture, content models, structured content, and documentation standards to make knowledge scalable and reusable. Build and maintain AI-ready content, including agent instructions, prompt libraries, reusable skills, and workflows that help AI systems find and use product knowledge effectively. Partner with Product, Engineering, Design, Support, Customer Success, Training, Implementation, and Marketing teams to embed documentation into the product development lifecycle. Build and improve automated documentation workflows covering content testing, validation, publishing, deployment, and quality assurance. Use customer feedback, analytics, and content performance data to continuously improve documentation quality, findability, freshness, and overall customer experience. These are the essentials you’ll need to get an interview: 7–10 years’ experience in technical writing, content engineering, or product documentation, ideally within a complex software/SaaS environ

Here’s a summary of the role: Diligent is seeking a Customer Success Manager I to join our growing Customer Success team, partnering with a portfolio of key accounts to drive product adoption, retention, and long-term customer value across our GRC platform. This is a role for someone who thrives on building strong relationships and delivering measurable impact, with a hands-on approach to customer engagement. At Diligent, our Customer Success Managers are at the heart of how our clients realise value from our platform. You’ll own a portfolio of accounts, build trusted relationships, and play a key role in shaping customer outcomes across France, Belgium, and Luxembourg. If you’re passionate about helping customers succeed, thrive on collaboration, and enjoy turning insight into action, this is your opportunity to make a measurable difference in a fast-growing global SaaS company. This role operates on a hybrid model, with 50% office-based work required. This role is open to candidates based in Netherlands. Regrettably we are unable to provide visa sponsorship, so you must be eligible to work in the location you reside. Here’s a breakdown of what you’ll do (not all of it, just the important stuff): Managing a portfolio of client accounts, acting as the main point of contact for day-to-day coordination Running regular strategic review meetings with clients to discuss usage, goals, strategy and overall satisfaction Monitoring product adoption and usage data to identify risks or growth opportunities and drive client engagement Increase overall client health and satisfaction with Diligent Proactively engaging with customers to drive success and value realisation, identifying retention risks, and developing mitigation strategies Reaching out to clients to drive engagement and ensure they’re getting value from the platform Driving renewals by maintaining strong relationships and demonstrating ROI Identifying and qualifying upsell and expansion opportuni

Here's a summary of the role: You're a hands-on engineer who enjoys solving complex data challenges at scale. You'll join the Data Hub team, building the shared data platform that supports reporting, analytics, AI, and Data Science initiatives across Diligent. Working with Python, SQL, AWS, and cloud-native technologies, you'll help process, organize, and enrich large volumes of data while developing scalable services and modern data solutions. You'll collaborate closely with Product Managers, Engineering Managers, and fellow engineers to deliver high-quality features, improve platform capabilities, and shape the future of our data ecosystem. If you enjoy ownership, solving challenging problems, experimenting with new technologies, and working in a collaborative environment, you'll fit right in. Here's a breakdown of what you'll do (not all of it, just the important stuff): Design, develop, review, and test features and user stories following Agile development practices Contribute to core platform development and integration projects across multiple systems Participate in shaping the future architecture of the product , including designing scalable backend services and prototypes Collaborate with Product Owners and Engineering Managers to analyze, refine, and document technical requirements Build and maintain cloud-native solutions and microservices-based applications Leverage AI-assisted development tools , code assistants, and modern engineering workflows to improve delivery efficiency Support the creation and maintenance of high-quality operational and technical documentation Continuously identify opportunities to improve engineering processes, quality, and team effectiveness These are the essentials you'll need to get an interview: 2+ years of experience in a hands-on software development role within a commercial software environment Strong programming experi

Here’s a summary of the role: Love helping customers succeed? Thrive in fast-paced, client-facing environments where no two projects are the same? As an Onboarding Specialist , you’ll play a critical role in shaping the early customer journey—guiding clients from implementation through adoption and ensuring they realize value quickly. If you’re someone who enjoys project coordination, delivering impactful client training, managing multiple stakeholders, and building strong customer relationships, this could be your next great move. This is an opportunity to work with clients, senior stakeholders, and global teams while becoming a trusted advisor during one of the most important phases of the customer lifecycle. Here’s a breakdown of what you’ll do (not all of it, just the important stuff): Own and manage the end-to-end onboarding experience for assigned customers, ensuring a seamless transition from sale to adoption Lead onboarding projects by coordinating timelines, milestones, and internal stakeholders to deliver successful outcomes Deliver engaging product onboarding sessions and training to help customers quickly adopt and maximize value Configure customer environments and guide clients through setup and best-practice implementation Build trusted relationships with stakeholders including administrators, business leaders, and senior client contacts Partner cross-functionally with Customer Success, Product, Support, and Sales teams to resolve challenges and improve customer outcomes These are the essentials you’ll need to get an interview: 3–5 years of experience in customer onboarding, implementation, project coordination, or customer success Strong client-facing communication and presentation skills, with confidence engaging senior stakeholders Proven ability to independently manage multiple onboardin

Role Overview You’ll help global clients keep their most critical corporate governance data accurate, secure, and easy to use. As a Professional Services Data Entry Specialist, you turn complex client records into clean, reliable datasets and documents that board members, legal, risk, and compliance teams rely on to make decisions. In this role, you’ll work hands-on with governance data, migrate it between platforms, build smart questionnaires for directors and officers, and use Excel, databases, and AI tools to streamline how information is captured and maintained. You’ll collaborate closely with clients and internal teams, spot data issues early, and suggest better ways of working so implementations run smoothly and clients are set up for long-term success. Here’s a breakdown of what you’ll do (not all of it, just the important stuff) Migrate and transform client corporate governance data and documents into Diligent platforms, ensuring accuracy, consistency, and completeness. Build and configure Director & Officer questionnaires so clients can collect the right information from the right stakeholders. Run regular data quality checks, validate data against source records, and quickly correct errors to maintain high data integrity. Use advanced Excel functions, databases, and AI tools to manage, format, and optimize large data sets and bulk document uploads/downloads. Partner directly with client stakeholders and internal teams to clarify requirements, resolve data or technical issues, and provide clear progress updates. Identify and help implement improvements to data workflows, templates, and automation to make delivery faster, more consistent, and more scalable. These are the essentials you’ll need to get an interview Hands-on experience in a data-focused role (for example, data specialist, data analyst, data migration, or similar) in a professional environment. Strong skills in Microsoft Excel, including advanced functions for manipulating and analyzing data

Here’s a summary of the role: Diligent is seeking for a Delivery Analyst (Entities) to join our growing Professional Services team. We're looking for individuals who are passionate about technology and consistently exceeds client expectations, from meeting deadlines to delivering high-quality outcomes. In this role, you will be responsible for executing and delivering solutions in response to managed services requests from customers. As a subject matter expert in Diligent's solutions, you will collaborate closely with internal teams to ensure successful delivery and an exceptional client experience. Here’s a breakdown of what you’ll do (not all of it, just the important stuff): Deliver Professional Services over the course of the entire customer journey and/or product enablement lifecycle. Assist PS management, CS team, and other stakeholders (where relevant and appropriate. Example: Sales, PM, PMM or Marketing) in the different stages of the customer lifecycle. Leverage product expertise to provide guidance to customers on best practices regarding solution rollout and project execution. Continue to develop and maintain Domain and Product expertise to provide guidance to customers on best practices for solution rollout and project execution through continuous learning and personal development. Build confidence to lead the implementation process end-to-end independently including engagement with the customer. Work with clients to understand their program goals and how they collect/process data. Support the assessment of source data and document structures, including metadata, naming conventions, relationships, and access requirements, to help define migration scope and mapping needs. Prepare and cleanse data and documents for migration by assisting with deduplication, metadata normalization, validation, and identificati

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Support our team culture by working in the office 4 days a week (Monday - Thursday). This means you’ll have to live within commuting distance of the office you’ll be working in. Snowflake is seeking motivated people with a passion for technology and the drive to build an incredible career in SaaS sales. The Sales Development team plays a critical role in the growth of our organization. Our team works in collaboration with sales and marketing nurturing leads and setting qualified discovery calls that ultimately lead to new business and new revenue. IN THIS ROLE YOU GET TO: Build revenue pipeline by setting introductory meetings with target influencers and key decision makers Research and build new and existing accounts through rigorous outbound calling efforts and by creating/executing strategic email and social campaigns Perform analysis of inbound and outbound prospects’ business and engage with these prospects by phone and/or email Apply effective communication skills, collaborating directly with customers, sales and cross functional teams Work in a fast-pace environment, take the initiative to get stuff done, try new things and amplify your successes by sharing your findings with your team ON DAY ONE WE WILL EXPECT YOU TO HAVE: A passion for technology and software sales

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. One of the top challenges facing Toast customers today is getting new guests. Toast Advertising is a restaurant advertising tool that lets Toast customers launch and manage Google and Meta campaigns from within the Toast platform. It is built for US restaurants that want to reach new guests, drive traffic to owned channels like online ordering, catering and events, and Toast Tables, and track return on ad spend without using separate ad tools or spreadsheets. Within Toast’s suite, it connects marketing performance to ordering, reservations, catering, and in-store sales data. We’re looking for a Software Engineering Manager to help lead our efforts to build a true demand generation engine for our customers. In this role, you’ll guide a team delivering high-impact features that directly impact one of the fastest growing products in Toast’s history. You’ll be responsible not just for what the team builds, but how it builds—driving clarity, improving execution, and maintaining a high bar for quality. About this role : Collaborate with product management, design and other stakeholders to define the operational plan and roadmap for Toast Advertising Align the team to current priorities and help them keep executing at a consistently high level. Partner with stakeholders across the organization to help your teams get stuff done Mentor both new and experienced engineers in both technology and leadership Track and ensure teams are delivering impact and outcomes in their work Drive knowledge sharing programs across the team and broader engineering organization Hire and develop new team members Do you have the right skills ? Experience writing, delivering, and operating software in a SaaS environment Experience mentoring and developing successful teams Bias to action -

Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance. Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by core values and operating principles that guide every decision we make. As an Inside Sales Rep, you’ll serve our direct customer channel by working with small business owners and giving them the support they need. The sales team is flexible and adaptable — we navigate challenges and problem-solve quickly in service of our mission. Pie is a highly collaborative team that communicates constantly. You’ll work across teams and with stakeholders, so strong communication and coordination skills are essential. You’ll be in regular contact with customers by phone and email to sell and build relationships. How You’ll Do It Build relationships and sales with Direct customers You will be calling inbound leads from our lead database, setting appointments, and maintaining our lead and prospect systems. You will take inbound calls (and some outbound) from warm leads, prospects who want to talk to us (no cold calling). Further qualify prospects through a series of questions to understand their business needs. Policy, sales and closing Partner with the underwriting team to ensure policy can be written. Present policy and close deal. The Right Stuff 1 year of Inside sales experience is required. 1 year of experience in high transactional environments is preferred. An active property & casualty license. The use of AI in Application Review: To support a fair, efficient, and consistent hiring process, we use AI-powered tools to assist in the initial screening of applications. These tools help us identify qualifications and prior work experiences that align with the requirements of the role. We may also use AI assistant v

Here’s a summary of the role: In this role, you will shape the future of governance, risk, and compliance by leading engineering teams to build the next generation of GRC products that turn compliance from a reactive obligation into a strategic engine for resilience, innovation, and value creation. You will use your technical leadership to drive technical strategy for AI-first, data-driven, and integrated GRC platforms that predict risks, orchestrate intelligent workflows, and provide real-time visibility across cyber, ESG, and operational domains. Drawing on your passion for leveraging AI and automation tools, you will partner closely with product and risk leaders to design agentic and generative AI capabilities that make complex regulatory landscapes manageable and keep organizations both compliant and resilient in a rapidly changing world. At the same time, you’ll be coaching engineers to grow as architects, innovators, and owners - creating a culture where modern engineering practices, ethical governance, and human-centered decision-making are at the heart of every solution you deliver. Here’s a breakdown of what you’ll do (not all of it, just the important stuff): Lead and grow multiple agile engineering teams, fostering collaboration, accountability, and an inclusive, high-performing culture. Define and own the technical roadmap with stakeholders, ensuring timely delivery of scalable, maintainable solutions. Champion responsible use of AI and automation, integrating models, APIs, and AI-assisted tools to boost efficiency and product capabilities. Align technical strategy with business goals, representing engineering in cross-functional initiatives and promoting a transparent, impact-driven culture. Mentor and coach engineers at all levels, driving continuous learning, feedback, and career development. These are the essentials you’ll need to get an interview: 12+ years of total softw

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Senior Manager, Workforce Management on the Customer Experience team, you'll lead the evolution of WFM from a technical support function into a strategic, AI-informed capability that shapes how Coinbase plans, staffs, and scales its operations. You'll own capacity planning, workforce forecasting, and cost modeling across Consumer (CX) lines of business, translating complex workforce dynamics into decision-ready narratives for senior leadership. This role builds trusted partnerships across Ops, Finance, Legal, and Compliance to drive alignment on resourcing, regulatory readiness, and automation-driven productivity. What you'll do: Own AI-informed capacity planning across CX Operations, incorporating hybrid human-AI staffing models, scenario planning, and automation-driven productivity assumptions into workforce strategy for existing lines of business and new product launches. Serve as the senior WFM voice with executive and CX leadership, distilling forecast risk, capacity tradeoffs, and regulatory readiness into clear, decision-ready narratives that drive action without hand-holding. Build cross-functional partnerships with Finance, Product, Legal, and Compliance to align on workforce priorities, cost models, OpEx forecasts, and resourcing tradeoffs across competing stakeholder demands. Design multi-scenario staffing plans that model tradeoffs between service le

Here’s a summary of the role: Diligent is seeking Advisory Specialists I (Risk & Audit) to join our growing Professional Services team. We're looking for individuals who are passionate about technology and consistently exceeds client expectations, from meeting deadlines to delivering high-quality outcomes. In this role, you will be responsible for executing and delivering solutions in response to managed services requests from customers. As a subject matter expert in Diligent's solutions, you will collaborate closely with internal teams to ensure successful delivery and an exceptional client experience. This role is open to candidates based in Singapore, Australia and New Zealand . Please note that we are unable to provide visa sponsorship, so applicants must already have the legal right to work in their country of residence. Candidates based in one of our office locations within Singapore, Australia or New Zealand are expected to work from the office at least 50% of the time in line with our hybrid working policy. For candidates based elsewhere within these countries, where we do not have an office, remote working arrangements will be considered. Here’s a breakdown of what you’ll do (not all of it, just the important stuff): Deliver Professional Services over the course of the entire customer journey and/or product enablement lifecycle Assist PS management, CS team, and other stakeholders (where relevant and appropriate. Example: Sales, PM, PMM or Marketing) in the different stages of the customer lifecycle Leverage Domain, Industry and Product expertise to provide guidance to customers on best practices regarding solution rollout and project execution Continue to develop Domain and Product expertise to provide guidance to customers on best practices for solution rollout and project execution through continuous learning and personal development Build confidence to lead the implementation process end-to-end independently including engagement