Strategy And Ops Senior Manager Jobs

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies, from the world’s largest enterprises to the most ambitious startups, use Stripe to accept payments, grow revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have significant work ahead. This is an opportunity to help put the global economy within everyone’s reach while doing meaningful work. About the team The Technical Account Management (TAM) team partners directly with our largest and fastest-growing users. We support them proactively through a consultative model and reactively to resolve their most complex issues, helping them grow their businesses. We partner closely with Sales to attach the right support plans to the right users at the right time. We take a user-first approach, capturing feedback on what we need to offer to delight users and exceed expectations. We operate with a scaled, proactive, and preventive mindset to help ensure users have a smooth experience with Stripe. What you’ll do Stripe is looking for an experienced leader to lead and grow the TAM team responsible for supporting our largest and most strategic users. You will lead a high-performing team of experienced TAMs and manage managers who are motivated by improving the lives of Stripe’s users. You will set the standard for strategic user partnership and support, influence globally, and partner closely with go-to-market, Product, Engineering, and Support organizations. You will build a user-first culture with high accountability, collaboration, and a scaling mindset. You will also coach and develop your team to unlock its potential. This role reports to the Head of Technical Account Management, Direct. Responsibilities Partner with TAM leadership to shape the strategy for Stripe’s largest segment and most complex engagements. Lead a team of Technical Account Managers who work with Stripe’s largest users. Hire and retain

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. About Us Marketing plays a key role in extending the journalistic legacy and mission of The Times into the future. Our job is to answer the question: “Why is quality journalism worth paying for?” We create award-winning marketing that builds awareness of our brand and affinity for the breadth of our journalistic offering. Above all, we strive to be timely, straightforward and relevant in our marketing — illustrating in new and creative ways how The New York Times can enrich the lives of our readers. About The Role In an ongoing effort to create new and elevated product experiences, we’re looking for a Senior Manager, UX Writing to concept, develop and execute UX writing across The New York Times portfolio, including our core news product and Games, Cooking, Wirecutter and The Athletic. You will write crisp, clear and engaging copy for customer journeys, partnering with product, design, marketing, engineering, research and editorial teams to create experiences that grow, engage and retain subscribers. You will also manage a small team of freelance UX writers, coordinating resources, assigning projects and developing practical standards and workflows. We're looking for candidates who can balance the clarity that UX copy demands with the personality and approachability of an engaging brand. We will look to you to help create solutions that inspire and excite others, then present them effectively and enthusiastically. This is a hybrid role based

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. The New York Times is looking for an editor to help lead our teams across our flagship social accounts and search, with a focus on weekend programming. A successful candidate for this role will bring expertise in all things audience growth off-platform, including search and social platforms as well as emerging ones, a strong sense of news judgment and audience signals, as well as a keen eye for off-platform photos, graphics and videos. The editor will help establish a vision for shaping and targeting our journalism for different platforms to ensure that the full breadth of Times journalism finds audiences on weekends. This role bridges tactical execution and high-level strategy. Leading the work of a small team of off-platform editors during the weekends, you will work story by story — including helping to program our social accounts — and think more broadly about the mix of our off-platform social report, and how it should or should not differ from the weekday to the weekends. You will also have a hands-on role in ensuring our journalism appears across high-demand topics for users who seek news, but haven't yet made The Times their destination for news. This person will work Wednesday through Sunday. This is an in-office position, based in New York City and includes regular attendance in the office four days each week. There may be some flexibility to work remotely per your departmental guidance. Responsibilities: Play a lead role in shapin

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies, from the world’s largest enterprises to the most ambitious startups, use Stripe to accept payments, grow revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have significant work ahead. This is an opportunity to help put the global economy within everyone’s reach while doing meaningful work. About the team The Paid Support team partners directly with our largest and fastest-growing users. We support them proactively through a consultative model and reactively to resolve their most complex issues, helping them grow their businesses. We partner closely with Sales to attach the right support plans to the right users at the right time. We take a user-first approach, capturing feedback on what we need to offer to delight users and exceed expectations. We operate with a scaled, proactive, and preventative mindset to help ensure users have a consistent experience with Stripe. What you’ll do Stripe is looking for an experienced Toronto-based leader to lead and grow the Paid Support team responsible for supporting our largest and most strategic users. You will lead a high-performing team of experienced Technical Account Managers (TAMs) and manage managers who are motivated by improving the lives of Stripe’s users. You will set the standard for strategic user partnership and support, influence globally, and partner closely with go-to-market, Product, Engineering, and Support organizations. You will build a user-first culture with high accountability, collaboration, and a scaling mindset. You will also coach and develop your team to unlock its potential. This role reports to the Head of Technical Account Management, Platform. Responsibilities Partner with TAM leadership to shape the strategy for Stripe’s largest segment and most complex engagements. Lead a team of Technical Account Managers working with Stripe’s

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. About the Role: The New York Times is looking for an experienced fact checker responsible for ensuring NYT games and other related content is factually accurate and solvable. You will be responsible for fact checking and researching puzzles and related copy for digital and print publication for New York Times Games. In addition to ensuring assigned work is accurate, they are experienced enough in solving our puzzles that they can catch issues with the solution or other gameplay. Responsibilities may include reviewing notes from other fact checkers or testers, and working on existing New York Times puzzles or a new beta game. This is a hybrid role based in our New York City office. Why should you apply? This is an opportunity to help shape products that people love. New York Times Games is a unique brand, with a portfolio of hit games with millions of fans. The fact checker will work on games cross-functionally with puzzle editors, writers, product designers, engineers, marketers and social media experts. Responsibilities: Check factual assertions in assigned puzzle copy - including clues, questions, directions, categories, titles and themes. Conduct accurate research to gather and verify facts in puzzles and related materials. Ensure that the solution of assigned puzzles are correct and that there are no alternate solutions. Make judgments on puzzle feedback from other fact checkers and testers. Communicate feedback to stakeholders. Assist d

At Asana, security is foundational to our mission of helping teams work together effortlessly. Our Security organization protects Asana’s employees, users, and customers by proactively addressing threats, enabling secure product development, and embedding security into the fabric of how we operate. We partner closely with Engineering, Product, IT, Legal, and Compliance to build and maintain trust at scale. We are seeking a Director of Security Engineering to lead and grow our Security Engineering organization as Asana continues to grow globally. This role is pivotal in translating high-level security strategy into technical reality, ensuring our infrastructure is resilient by design and our internal security tooling is world-class. This is a leadership role with accountability for people management, technical mentorship, and the delivery of high-impact security initiatives across a complex, high-growth SaaS environment. This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Build security by construction, design and default throughout all of Asana’s products and infrastructure. Accelerate the development lifecycle by building and owning frameworks, interfaces, services and libraries that solves security problems and frees other Asanas to focus. Be the voice of the customer in driving security features in our products and making those product features a differentiator for Asana. Lead and mentor a multi-disciplinary engineering team, fostering a culture of technical excellence, psychological safety, and high accountability. Own the security engineering roadmap, ensuring high-quality and high-ve

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. The New York Times is looking for a talented, experienced and versatile reporter to join our Business team to cover technology in Asia. The contest between the United States and China for technological supremacy – spanning artificial intelligence, semiconductors, robotics and other emerging fields – is one of the defining stories of our time. We are looking for a journalist who can break news from companies and governments across Asia and translate complex technical developments into clear and compelling journalism for a broad audience. A firm understanding of the geopolitical context to technology is necessary. China will be central to the beat, reflecting its importance to the region and the global economy. The ideal candidate is an energetic and determined beat reporter who thrives on competition and ambitious storytelling. The role calls for a rich mix of scoops, breaking news, analysis, explainers and enterprise reporting that reveals the forces reshaping technology, business and geopolitics. Although the reporting will begin in Asia, stories must draw wider global connections. The reporter will work closely with correspondents around the world and collaborate across Business, International, Breaking News, Video and Graphics, contributing to articles, live coverage, newsletters, audio, visual journalism and other formats. This role will be based in the APAC region; the location of the role will be discussed with the recruiter duri

About Paytm: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: We are an end to end tech enabled credit platform providing seamless credit access to customers. Our capabilities extend from fully digitized customer on-boarding, seamless in-app to real times offers for We partner with financial institutions and leverage the insights we gather through our ecosystem design and offer innovative and customized financial products to our consumers and merchants. About Role: We are looking for a Senior Product Manager (SPM) who can own products end-to-end — from identifying customer and business problems to defining the product strategy, shipping high-quality experiences, and measuring outcomes. The ideal candidate should be a strong product thinker, execution leader, customer advocate, and stakeholder manager, with hands-on experience in building and scaling digital products. Experience in FinTech, lending, payments, Internet, or e-commerce is highly preferred. Key Responsibilities * Own the product vision, roadmap, prioritisation, and execution for one or more product areas. * Translate customer, business, and market problems into clear product requirements and scalable solutions. * Drive products/features through the complete lifecycle — discovery → definition → development → launch → measurement → iteration. * Lead feature launches and product releases, ensuring strong execution, adoption, and measurable business impact. * Work closely with Engineering, Design, Data, Analytics, Business, Operations, Risk, Compliance, Marketing, and other cross-functional teams. * Manage multiple high-priority and concurrent product initiatives in an Agile environment. * Own cu

About Paytm: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology Role Overview We are looking for a Senior Product Manager (SPM) who can own products end-to-end — from identifying customer and business problems to defining the product strategy, shipping high-quality experiences, and measuring outcomes. The ideal candidate should be a strong product thinker, execution leader, customer advocate, and stakeholder manager, with hands-on experience in building and scaling digital products. Experience in FinTech, lending, payments, Internet, or e-commerce is highly preferred. Key Responsibilities * Own the product vision, roadmap, prioritisation, and execution for one or more product areas. * Translate customer, business, and market problems into clear product requirements and scalable solutions. * Drive products/features through the complete lifecycle — discovery → definition → development → launch → measurement → iteration. * Lead feature launches and product releases, ensuring strong execution, adoption, and measurable business impact. * Work closely with Engineering, Design, Data, Analytics, Business, Operations, Risk, Compliance, Marketing, and other cross-functional teams. * Manage multiple high-priority and concurrent product initiatives in an Agile environment. * Own customer-facing experiences and continuously improve UX, conversion, engagement, and customer satisfaction. * Use data, experimentation, customer insights, and qualitative feedback to make evidence-based product decisions. * Identify product opportunities through customer research, market trends, competitive analysis, and business performance. * Define success metrics, track product performance, and drive conti

Who We Are: At Bandwidth , we shape how the world connects. We're the global communications software company and Tier 1 network operator with global reach. The voice, messaging, and emergency services infrastructure behind the brands and apps you use every day. Because we own the network we build on, the problems you'll solve here are bigger, more complex, and more impactful. And as communications shifts to AI, we're the infrastructure layer making it possible. We call ourselves BANDmates because building something this big takes collaboration, different perspectives, and the freedom to bring your authentic self to the table. We're experts who speak like humans. Ready to build what's next? #JoinTheBand What We Are Looking For: Bandwidth is looking for an Enterprise Account Executive to drive net new logo acquisition across complex, high-value enterprise accounts. This is a hunter role at its core - built for someone who thrives on originating and closing six- and seven-figure ARR deals in competitive, technically sophisticated markets. You'll operate at the intersection of CPaaS, CCaaS, and the rapidly evolving CX ecosystem, working closely with channel partners, marketing, and sales development to build and convert pipeline. You'll engage C-level and senior technical buyers, guiding them through cloud migration decisions and helping them understand why Bandwidth's carrier-grade platform is the right foundation for their communications strategy. This role is ideal for someone with 10 years of enterprise sales experience and a deep understanding of the CPaaS, CCaaS, and CX market - including key platform players, partner ecosystems, and the buying dynamics within large enterprise organisations. What You'll Do: New Logo Acquisition & Pipeline Generation Own the full enterprise sales cycle from prospecting through commercial and contractual close, with a focus exclusively on new logo revenue Consistently self-source pipeline through strategic outbound prospec

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE We're looking for a Finance Systems Lead to own and evolve the systems that support Baseten's finance operations, including ERP, planning tools, and the broader finance and adjacent systems stack, spanning HRIS/payroll, CPQ, and commissions, as we implement, integrate, and automate across them. As Baseten scales, so does the number of systems finance depends on and touches, from the ERP to planning to compensation and quote to cash tooling. This role exists to bring a dedicated owner to that stack, someone who can lead implementations (partnering with contractors or vendor CSMs for hands-on technical configuration where needed), keep systems integrated and clean as we grow, and find automation opportunities that save the team time. This is a highly cross-functional role. You will partner with Accounting, FP&A, People, Sales and Revenue Operations, Legal, and IT to understand how each team uses its systems, and design integrations and workflows that serve the business without creating more manual work. RESPONSIBILITIES Core Finance Systems Own finance systems strategy, configuration, and roadmap, partnering with contractors or vendor CSMs on hands-on technical configuration as needed Lead the implementation and ongoing administration of our finance systems and tools Own finance system integrations end to end, ensuring clean data flow between ERP, planning, billing, and other systems, partnering with contrac

About the Team OpenAI’s Industrial Compute team is building and productizing infrastructure capabilities that help organizations deploy and operate advanced AI systems at scale. The team works across AI hardware, systems engineering, physical infrastructure, and customer delivery to turn emerging technologies into reliable, repeatable infrastructure solutions. Our work sits at the intersection of technical strategy, product development, engineering, and deployment. We partner closely with customers and internal engineering teams to solve complex infrastructure challenges spanning compute, power, cooling, controls, and facility efficiency. About the Role We are seeking a senior, hands-on Data Center Infrastructure Architect to develop and optimize the physical infrastructure required for large-scale AI deployments. This is a broad technical role spanning data center architecture, electrical and mechanical systems, high-density compute, controls, telemetry, and digital modeling. You will use simulation, operational data, and digital-twin approaches to evaluate infrastructure designs, identify system-level constraints, and improve efficiency, reliability, cost, and speed of deployment. The ideal candidate can move fluidly between first-principles analysis, facility and equipment design, computational modeling, engineering review, and real-world implementation. You should be comfortable working across disciplines rather than operating solely within electrical, mechanical, or software boundaries. Key Responsibilities Define system-level architectures for high-density AI data centers across power, cooling, IT equipment, controls, and facility infrastructure. Develop digital twins and other computational models that represent the behavior of data center systems under changing workloads, environmental conditions, equipment configurations, and failure scenarios. Use design and operational data to identify constraints, improve PUE and related efficiency metrics, and optimize

About the Team OpenAI’s Research Program Management team partners with researchers and engineers to advance the development of increasingly capable, safe, and beneficial AI systems. We work alongside teams developing our core models, helping turn ambitious research goals into coordinated execution across model training, alignment and safety, and research infrastructure. The team also regularly collaborates with our closest cross-functional partners such as Security, Applied product and engineering, Strategy, and Scaling. About the Role As a Research Program Manager, you will embed with research teams and help drive some of the most technically complex and consequential work behind OpenAI’s model development. Depending on your focus, your work may span training, reasoning, evaluations, compute, research infrastructure, safety, model launch readiness, and governance. You will translate evolving research priorities into actionable programs, help teams navigate technical and operational tradeoffs, and keep important work moving as new issues emerge. This is a hands-on technical role: you will engage directly with research workflows, experimental results, technical systems, and engineering constraints; not simply coordinate from the sidelines. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. You might thrive in this role if you: Have 5+ years of experience in research program management, technical program management, or related roles in fast-moving environments. Can engage substantively with researchers and engineers on topics such as model training, experimental design, model safety, evaluation methods, data workflows, compute infrastructure, or distributed systems. Are comfortable working directly with technical tools, research data, experimental results, or operational workflows to understand problems and develop practical solutions. Have a strong track record of movi

GAQ327R183 We are seeking a transformational International Accounts Payable Manager to modernise our International AP operations — evolving from a transactional function into an automated, data-driven capability that partners closely with Domestic AP leadership to deliver a seamless global experience. This role also serves as senior business owner and relationship manager for our outsourced Procure-to-Pay (P2P) service provider, representing P2P leadership and driving governance, performance, and continuous improvement. A highly visible role in a fast-moving, high-growth environment demanding agility and operational excellence. The impact you will have: Lead international AP operations across regions, currencies, entities, and regulatory environments, ensuring accurate, timely, compliant processing Develop and execute an International AP strategy with Domestic AP leadership, standardising processes while meeting local compliance needs Partner with Finance, Procurement, and Strategic Sourcing on P2P, cash management, supplier experience, and M&A/expansion activities Own the relationship with the outsourced P2P provider, setting governance frameworks (KPIs, SLAs, QBRs, escalations) and holding them accountable for performance and quality Lead vendor governance routines — reviews, risk mitigation, capacity planning, roadmap alignment — while driving automation and cost efficiency with the provider Ensure outsourced operations maintain strong controls, audit readiness, and data integrity Partner cross-functionally (Finance, Procurement, Treasury, Tax, HR, Technology) to reimagine AP through automation, AI, and process redesign Drive transformation initiatives that cut manual effort, improve cycle times, and strengthen controls, championing continuous improvement Use data and analytics (Databricks platform) to surface trends, risks, and opportunities Maintain strong controls, SOX compliance, and policy adherence, including international tax, VAT/GST, and withho

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. About the Role: The New York Times is looking for a Senior Engineering Manager, reporting to the Director of Engineering, Games Platform, to lead a team focused on our mobile platform. In this role, you will lead and support engineers and collaborate with cross functional partners to deliver and maintain the premier destination for digital puzzle games. This position is key to building the next generation of our Games app across iOS and Android. We see value in continued investment in Games as a standalone subscription opportunity and a valuable member of the overall NYTimes bundle, which also includes News, Cooking, Wirecutter and The Athletic. We view our mobile platform as the best opportunity for Games to continue driving engagement with our product, in addition to driving subscription growth. NYT Games is a supportive and collaborative team that values inclusion, diversity and personal growth. We combine exceptional product development with a world-class suite of puzzles including beloved titles such as the NYT Crossword, Spelling Bee, Connections, Crossplay and Wordle. Come help us on our journey to grow a world-class mobile platform, as we continue delivering delightful experiences to millions daily. This is a hybrid role based in our New York City headquarters. You can typically expect to come into the office 2-3+ days/week. Responsibilities: Lead a team of iOS and Android engineers, including an Engineering Manager, utilizing core m