Subject Matter Expert Jobs

Cordance is dedicated to accelerating the growth of vertically focused business-to-business (B2B) software-as-a-service (SaaS) companies through acquisition and long-term tactical and financial guidance. We’re experienced operators and subject-matter experts with a passion for software and building businesses. We partner with founders to help them scale their businesses and realize their companies’ full potential. We look for businesses with strong leadership and high potential for profitable growth, and work together to increase year-over-year revenue, company efficiency, and impact. Cordance envisions that all companies we work with achieve their full potential. We embrace what makes each company great and build on those foundations. We believe in elevating a company as it scales, delivering dignity to the organization and its employees, and sharing a passion for building a legacy. About Campus Kaizen Campus Kaizen, a business unit of Cordance, delivers Guardian Case Management — a purpose-built software platform for K–12 school districts and higher education institutions. Guardian centralizes sensitive case workflows including Title IX, HR, Bullying, Employee Relations, Behavioral Intervention Teams (BIT), Student Conduct, and more, replacing spreadsheets and disconnected systems with secure, compliant processes. Our platform enables districts and institutions to improve response times, strengthen documentation, and manage cases with greater transparency, consistency, and efficiency. Position Overview As an Implementation Specialist, you’ll be the bridge between our customers and our technology teams, ensuring that each customer’s onboarding experience is seamless, structured, and aligned with their business goals. You’ll manage the end-to-end implementation process for new and expanding customers, working closely with sales, product, support, and success teams to ensure successful launches with measurable outcomes. This is a hands-on role ide

Clinical Review RN, Oncology AI Review Position Summary Natera is seeking an experienced Oncology Registered Nurse (RN) to support the clinical review and validation of AI-driven workflows that power Signatera reimbursement and coverage operations. This role will serve as a clinical subject matter expert responsible for reviewing complex oncology cases, auditing AI-generated clinical classifications, interpreting payer policy requirements, and providing feedback that improves the performance of Natera's clinical AI systems. The ideal candidate combines strong oncology expertise with a curiosity for technology and process improvement. This position is highly collaborative and will work closely with Clinical Operations, Revenue Cycle Management, Product, Engineering, and Data Science teams to improve the accuracy, scalability, and effectiveness of AI-assisted clinical review processes. Primary Responsibilities Clinical Case Review & Escalations Review oncology patient records to determine whether cases meet clinical and payer policy requirements. Serve as an escalation point for complex cases that cannot be accurately classified by AI workflows. Analyze challenging clinical scenarios, including patients with multiple cancer diagnoses, complex treatment histories, and ambiguous documentation. Document findings and recommendations within internal systems including Salesforce, LIMS, and other workflow tools. Ensure accuracy and consistency of clinical review outcomes. AI Audit & Validation Perform ongoing audits of AI-generated clinical determinations and data classifications. Evaluate AI performance against established clinical review standards. Identify errors, trends, and opportunities to improve automation accuracy. Participate in validation activities for new AI models, workflows, and clinical review processes. Provide structured feedback to improve future AI performance. AI Development Support Partner with Product, Engineering, and Data Science teams to imp

What you will be doing: As a Service Line Advisor, you will serve as part of the GHX Value Analysis Advisory Services Team, where you will pair your subject-matter expertise with evidence to formulate and deliver actionable recommendations for medical device use in health systems. You will bring, and develop, a comprehensive perspective on cardiovascular, interventional radiology (IR), and general surgery device spend and utilization trends and combine this with GHX Value Analysis's clinical expertise to advise health system leadership and physicians on opportunities to reduce unwarranted variation and unnecessary device costs and improve patient outcomes. The successful candidate will have deep expertise in cardiovascular, interventional radiology, and general surgery device use, strategic sourcing strategy and the US vendor landscape, share a passion for learning and understanding medical device technology, and be excited to use evidence-based solutions to transform healthcare. Additionally, a successful candidate will be a collaborative, energetic problem solver with a successful track record of leading medical device utilization and cost-reduction projects, with a focus on driving both business impact and stakeholder satisfaction. Responsibilities include: Be the go-to expert in health system Cardiovascular, Interventional Radiology, and General Surgery device sourcing strategy (e.g., cardiac rhythm management, coronary/peripheral interventional devices, embolization and vascular access devices, energy/vessel-sealing devices, surgical mesh, etc.); apply medical device industry expertise to proactively build a knowledge base of market trends, best practice product selection and utilization, vendor landscape, and reimbursement Become a trusted advisor Analyze and interpret clinical and financial data to inform value-based device spend decisions Maintain up-to-date knowledge of GHX Value Analysis's research, evidence insights and recommendations, as well as market

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Key Responsibilities: As a Quality Management Office (QMO) Auditor at Micron Technology you will be responsible for preparing, supporting, and conducting internal audits to provide risk-based advice and insight to Micron’s global processes. The intent is to protect and enhance organizational value while protecting the Micron brand and the customer perspective of quality. Ultimately your responsibility is to gather and evaluate the information related to the overall quality management system, summarize and report findings to management which includes costs incurred when requirements are not clear or not met. The data you collect will enable all critical processes to maintain compliance with company policies, regulatory and statutory requirements, and any customer requirements and applicable industry Standards. You will work with Micron departments and leaders to develop schedules, review documents and procedures. You will complete audit interviews and take evidentiary samples as defined in the audit project plan. You will analyze issues and identify control weaknesses. You will provide formal written reports that communicate project results and provide advisement as opportunities for improvement to management. Other duties include hosting or supporting external quality audits (customer and certification), contributing to the maintenance of the Micron Quality System, to interpret and become a subject-matter expert in all internal and external requirements, to participate in improvement projects,

Overview Guidepoint is launching a centralized Centre for Expert Acquisition (CEA) team to build and scale expert coverage across priority sectors, particularly within Private Markets. This team will operate differently from traditional recruiting. Instead of reacting to individual client requests, the CEA team builds proactive, programmatic pipelines — mapping markets, identifying priority companies and personas, and continuously recruiting high-value experts aligned to Guidepoint’s long-term strategy. This is a high-execution, outbound role with significant time spent on phone-based outreach and engagement with senior industry professionals. The role is fully in-office during US hours and is part of a new, high-visibility team being built from the ground up. Shift: US Hours (approx. 6:00 PM – 2:30 AM IST) What You’ll Do: As a Research Associate, you will play a key role in expanding Guidepoint’s expert network in targeted industries and functions. Identify and recruit senior industry professionals (executives, operators, customers, investors, subject matter experts) aligned to priority sectors Execute high-volume outbound outreach daily via phone, LinkedIn, and email Engage and communicate with senior professionals, clearly articulating Guidepoint’s value proposition Screen and qualify experts for relevance, depth of experience, and suitability Build and maintain accurate profiles in Guidepoint’s CRM systems Work closely with internal stakeholders to understand sector priorities and coverage gaps Meet and exceed weekly and monthly recruiting KPIs in a performance-driven environment Continuously refine outreach strategies based on response rates and conversion trends Support onboarding and early activation of newly recruited experts What You Have: Bachelor’s degree or higher with strong academic performance 0–2 years of experience in recruitment, B2B sales, inside sales, business development, lead generation, or similar roles Comfort with cold calling and outbound

Cordance is dedicated to accelerating the growth of vertically focused business-to-business (B2B) software-as-a-service (SaaS) companies through acquisition and long-term tactical and financial guidance. We’re experienced operators and subject-matter experts with a passion for software and building businesses. We partner with founders to help them scale their businesses and realize their companies’ full potential. We look for businesses with strong leadership and high potential for profitable growth, and work together to increase year-over-year revenue, company efficiency, and impact. Cordance envisions that all companies we work with achieve their full potential. We embrace what makes each company great and build on those foundations. We believe in elevating a company as it scales, delivering dignity to the organization and its employees, and sharing a passion for building a legacy. Position Overview The IT Operations Manager runs day-to-day IT operations, endpoint security, and support across Cordance HQ and its business units. The role is the hands-on owner of our IT tooling, our managed service providers, and the transition of business units onto a common HQ-managed platform. Because Cordance operates across multiple business units, this role balances central standards with each unit's individual systems, audits, and deadlines. The IT Operations Manager also supplies the evidence and controls that business units need for SOC 2 and other security certifications. Key Responsibilities IT Operations and Support Own IT service management across HQ and business units, including ticket quality, escalations, and SLAs with the helpdesk provider (currently 1Path). Run joiner, mover, and leaver processes, including provisioning and removing access across Microsoft 365, Google Workspace, AWS, and business applications, working with HR on identity data from Rippling. Maintain and keep current the IT Operations Runbook, covering systems, procedures, contacts, and escalation p

This role will lead recruiting teams to drive hiring strategies and to partner and plan with HR teams and leaders. As an action-oriented strategic partner to business stakeholders, this role will carry the recruiting subject matter expertise for the global orgs, and will build, scale, and structure the recruiting teams for success and future growth. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Hire and develop high performing teams, while establishing and executing objectives, and leading teams to reach quarterly hiring goals and OKR’s Coach teams to prioritize creating diverse talent pipelines, while fostering high touch relationships with active and passive candidates Work across strategic or leadership level roles when needed Stay on top of the latest recruiting strategies and market movements, while facilitating training sessions with recruiters and leaders as it pertains to sourcing, interviewing, profile identification, process workflow, etc. Contribute to growing IC’s, in-team leaders, as well as other leaders throughout the organization through coaching, mentoring, and setting the bar for organizational and principled leadership Use funnel metrics which impact the business to drive actions and change management to address resource and operational challenges, while ensuring the recruiting process is fast, efficient, and human at all stages Who You Are: Experienced in 8+ years of full-lifecycle recruiting with 4+ years leading recruiting teams An experienced people manager who has managed mid-sized teams and seeks out opportunities to mentor and develop others in their careers. Excellent cross-team collaboration and stakeholder management Superior at selling value proposition, negotiating and closing gre

Job Summary The Network Sales Engineer (NSE) is a specialized individual contributor within the Sales & Technical Solutions job family. This role serves as the subject matter expert (SME) on EtherWAN products, technologies, and applications across designated target markets. The NSE bridges technical expertise with customer engagement, ensuring stakeholders—both internal and external—are equipped with accurate, relevant, and actionable product knowledge. Operating within a structured accountability framework, the NSE supports pre-sales activities, solution design, and post-sales technical guidance. The role is critical to driving customer value, enabling sales success, and enhancing product adoption through technical leadership and collaboration. Responsibilities Assist internal and external stakeholders by conducting EtherWAN product introduction and communicating EtherWAN's value proposition and applications to prospective customers. Project manage field engagements alongside business development and sales resources Consistent and collaborative field level engagements with prospects, partners, and customers Oodaloop ideation of technology needs from the market into the appropriate stakeholders of the organization Conduct in-person and web-based training on Networking from beginner to advanced levels. Assist in the creation of training material for both in person and online trainings via the EtherWAN Academy Conduct network audits and assist customers in their network design and recommend appropriate EtherWAN products. When necessary, conduct client environment simulation – recreate client networks to determine the feasibility of EtherWAN products in customer environment. Assist internal and external stakeholders with cross-referencing third-party products to EtherWAN products. Maintain knowledge of industry trends and customer needs and communicate information to appropriate internal stakeholders. Respond to customer phone calls and/or emails regarding issues r

About the Job: The Customer Success Manager reports directly into the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. They are LaunchDarkly subject-matter experts guiding our new and expanding customers towards implementation and adoption and helping them achieve their desired use-cases and realize value. The best candidate for this role will be passionate about customer success with a keen interest in software development and DevOps, balanced with a strong sales acumen. In LaunchDarkly GTM, we are all customer-obsessed and striving for massive year over year growth. Responsibilities: Customer Onboarding: You will shepherd in new customers from the sales handoff through successful activation in the product. This includes building out success plans to get customers up to speed in the platform, project management through onboarding, helping customers leverage the most appropriate enablement paths and assessing customer’s adoption on an ongoing basis. Risk Identification and Mitigation: You’ll work to proactively identify and diagnose risk inhibiting adoption or that may cause churn and contraction. You’ll own building a risk mitigation strategy and coordinating across the account team to effectively steer the customer to success. Technical Guidance: You’ll maintain a deep level of LaunchDarkly product knowledge and be expected to provide customers with direction on implementation and adoption best practices. Prescriptively Sell: You maintain a pulse on how our customers are tracking against their key goals and outcomes identifying opportunities for customers to purchase additional products, services and adopt new features needed for them to maximize the value of our solution. Trusted Advisor: You understand your customers like no other and have built enough trust to act as an extension of their team. You provide prescriptive guidance to customers to help them get the most out of their Launc

Commercial Account Manager Description - Job Summary • This role is responsible for identifying customers’ unique requirements and implementing account planning for growth opportunities. The role acts as a subject matter expert, applies consultative selling techniques, and mentors junior account managers. Responsibilities • Demonstrates an advanced level of subject matter expertise and employs consultative-selling techniques to identify and advance opportunities. • Coordinates and owns account plans for strategic commercial accounts, focusing on larger deals, portfolio management, and effectively selling the organization’s offerings. • Identifies complex customer requirements, maps them with the organization’s capabilities, and chooses the most suitable direct/indirect supply chain options. • Builds strong professional relationships with high-level clients, gains a deep understanding of their unique business needs, and aligns the organization's solutions accordingly. • Develops and executes sales strategies, territory account plans, and market penetration strategies to drive significant revenue growth and expand market share. • Analyzes and interprets key performance indicators (KPIs) and market trends to provide strategic insights and recommendations to senior management for optimizing sales performance. • Engages strategically with partners to improve win rates on selective deals and consistently achieves and manages quarterly, half-yearly, and yearly sales quotas. • Leads contract negotiations with major clients, overseeing contract terms and renewals with a proactive approach to ensure profitable deals and lasting positive relationships. • Manages the sales pipeline, enters, and updates opportunities in the pipeline tool, and implements pipeline management practices. • Conducts regular strategic business rev

Cordance is dedicated to accelerating the growth of vertically focused business-to-business (B2B) software-as-a-service (SaaS) companies through acquisition and long-term tactical and financial guidance. We’re experienced operators and subject-matter experts with a passion for software and building businesses. We partner with founders to help them scale their businesses and realize their companies’ full potential. We look for businesses with strong leadership and high potential for profitable growth, and work together to increase year-over-year revenue, company efficiency, and impact. Cordance envisions that all companies we work with achieve their full potential. We embrace what makes each company great and build on those foundations. We believe in elevating a company as it scales, delivering dignity to the organization and its employees, and sharing a passion for building a legacy. Position Overview We are seeking a strategic and results-driven Marketing Campaign Manager to lead the planning, execution, and optimization of integrated marketing campaigns across multiple business units within our Education Division. This role will act as the key liaison between each business unit and our external marketing agency to drive pipeline growth across the division’s portfolio of products and services. Location: This role is open to candidates based in the Eastern U.S. time zone as a fully remote opportunity, with a preference for candidates based in or near Leeds, UK, where the role can be offered in a hybrid/remote capacity. Key Responsibilities Campaign Strategy & Planning Develop and lead comprehensive, multi-channel marketing campaigns aligned to business unit goals. Collaborate with business unit stakeholders to understand target audiences, value propositions, and key business priorities to inform marketing campaign strategy and messaging. Execution & Project Management Manage end-to-end campaign execution, part

Overview: The Client Service team connects Guidepoint’s clients with subject-matter experts to better inform their business decisions. They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours. Play a vital role in Guidepoint’s success. As an Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,250,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines. This is a hybrid position based in Manchester. All applicants must have the right to work in the UK. Interview Process: Meet your Guidepoint Recruiter! Initial Candidate Screen Meet the Guidepoint Teams! Hiring Manager Interview Mock Assessment (Role dependent) Complete a simulated client request and gain more insight into the role Mock Interview Discuss your assessment with the Guidepoint teams Interview Process Outcome Who We Are: Team-oriented and collaborative Hard-working professionals who strive for excellence Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory. What You Will Own: Operate in a sales role, identifying the best experts to join our network to provide consultation for client projects Work with Project Managers to develop strategies for satisfying each client

Become a part of our caring community As a Sr Market Development Professional, you will serve as a non people leader, subject matter expert supporting the administration of TRICARE services. In this remote position, you will be required to live within a 60 mile radius of the US Southern Command headquarters in Doral, FL, in order to attend meetings and provide briefings when needed. You will be reporting to a Market Development Advisor. You will provide guidance, issue resolution, operational coordination, and subject matter expertise across TRICARE service delivery, provider, beneficiary, government stakeholder, and network-related matters. Use your skills to make an impact Required Qualifications Our Department of Defense Contract requires U.S. citizenship for this position Successfully receive interim approval for government security clearance (NBIS - National Background Investigation Services) HGB is not authorized to do work in Puerto Rico per our government contract. We are not able to hire candidates that are currently living in Puerto Rico. Must live or be willing to relocate within 60 mile commute of US Southern Command office in Doral, FL as this position will require you to visit the office for meetings and to provide briefings when needed. Network management and development experience Managed care experience Experience with analysis of data and making decisions based on data Experience with improving customer satisfaction Preferred Qualifications Bachelor's degree TRICARE/Military Health system experience Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the

Cordance is dedicated to accelerating the growth of vertically focused business-to-business (B2B) software-as-a-service (SaaS) companies through acquisition and long-term tactical and financial guidance. We’re experienced operators and subject-matter experts with a passion for software and building businesses. We partner with founders to help them scale their businesses and realize their companies’ full potential. We look for businesses with strong leadership and high potential for profitable growth, and work together to increase year-over-year revenue, company efficiency, and impact. Cordance envisions that all companies we work with achieve their full potential. We embrace what makes each company great and build on those foundations. We believe in elevating a company as it scales, delivering dignity to the organization and its employees, and sharing a passion for building a legacy. Position Overview Cordance is seeking an experienced and strategic HR Business Partner (HRBP) to support our growing portfolio of software companies operating across the United States, Canada, United Kingdom, and New Zealand. This is a hands-on role for an HR professional who thrives in complex, multi-entity environments and can navigate the nuances of employment practices, culture, and organizational design across multiple countries and business units. The HRBP will serve as a trusted advisor to business leaders, driving employee relations strategy, performance management, and organizational effectiveness, while partnering closely on M&A activity, including integration planning and the harmonization of people practices across newly acquired businesses. This is a high-impact, global role suited to an HRBP who is equally comfortable rolling up their sleeves on complex employee relations matters and advising senior leadership on org strategy in a fast-paced, acquisitive environment. Key Responsibilities Serve as a strategic HR partner to leaders across multiple business units and lega

Cordance is dedicated to accelerating the growth of vertically focused business-to-business (B2B) software-as-a-service (SaaS) companies through acquisition and long-term tactical and financial guidance. We’re experienced operators and subject-matter experts with a passion for software and building businesses. We partner with founders to help them scale their businesses and realize their companies’ full potential. We look for businesses with strong leadership and high potential for profitable growth, and work together to increase year-over-year revenue, company efficiency, and impact. Cordance envisions that all companies we work with achieve their full potential. We embrace what makes each company great and build on those foundations. We believe in elevating a company as it scales, delivering dignity to the organization and its employees, and sharing a passion for building a legacy. Position Overview The Customer Support Specialist serves as the frontline connection between the company and its customers, ensuring every customer receives timely, accurate, and empathetic assistance. This role combines technical problem-solving, client communication, and product expertise to help users get the most value from our solutions. The ideal candidate is proactive, detail-oriented, and passionate about providing exceptional customer service. They thrive in a fast-paced environment, enjoy helping others, and are eager to continuously learn new technologies and processes. This position works closely with Customer Success, Product, and Development teams to resolve client issues, enhance user experience, and contribute to the ongoing improvement of company tools and resources. Key Responsibilities Provide exceptional technical and product support to clients through various channels, including ticketing systems (e.g., Service Cloud, Jira, or similar), Help Center, CRM, phone, and email. Maintain subject matter expertise on company products, services, and industry sta