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Support Analyst Jobs

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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary What You Will Do Meet with clients regularly to review business status, open issues, and opportunities, including monthly and quarterly business reviews. Serve as the internal voice of the client to champion enhancements and program needs that improve the experience. Work cross-functionally with Supply Chain, Inventory, Implementation, Finance, and Operations to support client and program needs. Navigate a dynamic, entrepreneurial team in an evolving space while balancing communication, stakeholder management, and timelines. Required Qualifications 2-3 years of experience working on cross-functional teams or in a client facing relationship centric role Demonstrated ability to own initiatives end-to-end and drive measurable business outcomes Strong communication skills with ability to synthesize and present insights Ability to analyze and interpret data using Excel and other data systems Ability to travel on a limited basis (10-15%) Preferred Qualifications 1-2 years as a client lead in a consulting, project management, or provider/payor functions Experience with Medicare/Medicaid products Education Bachelor’s degree or equivalent experience <p

Excelproject managementfinance
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Our Purpose Mastercard powers economies and empowers people in 200&#43; countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Vulnerability Analyst Overview Mastercard is seeking a Senior Vulnerability Analyst to manage the Bug Bounty Program and perform advanced application security testing across web, mobile, and API environments. This role is responsible for validating externally reported vulnerabilities, conducting penetration testing, partnering with engineering teams on remediation, and helping strengthen Mastercard's security posture through proactive security assessments and vulnerability management. Role • Manage the Bug Bounty Program, including vulnerability intake, validation, triage, and researcher engagement. • Conduct penetration testing of web, mobile, and API-based applications. • Assess risk, prioritize findings, and provide remediation guidance. • Partner with product and engineering teams to drive timely remediation and validate fixes. • Develop reporting and metrics to measure program effectiveness and communicate risk. All About You • At least 3 years of experience in application security and penetration testing • Strong knowledge of web, mobile, and API security, including OWASP Top 10 risks. • Hands-on experience with tools such as Burp Suite, OWASP ZAP, or similar testing platforms. • Ability to assess vulnerabilities, communicate risk, and provide actionable remediation gu

G
6 days ago

Job Description Role Summary The Managed Services Analyst role provides excellent customer service to both internal and external customers to assist with products or services provided by GHX. This role provides administrative process support for routine tasks. This individual will have a passion for customer service and performance excellence. In addition, this role will demonstrate excellent verbal and written communication, analytical, problem-solving, project management and coordination skills, as well as the ability to develop and maintain strong business relationships both internally and externally. This position requires effective time management skills, thorough attention to detail, ability to cross-train peers, and a high level of integrity. Required Skills Strong English language and comprehension skills with clear and effective verbal and written communication Ability to self-learn based on reviewing passed resolutions and feedback from team Ability to identify learning opportunities and self-educate where resources and opportunities are Ability review process and recognize inefficiencies and highlight it to leaders and partner in execution as required Ability to recognize problems, gather information, and escalate to leadership when Must be able to follow documented process and detail Strong accountability and integrity due to sensitive nature of information Strong customer support Grow and adapt to changing guidelines or Prioritize, multitask, and carry out projects correctly in a timely Proactively work with limited direction and/or Demonstrate the ability to exercise independent judgment and Internet savvy and computer literacy with proficiency in all Microsoft Office applications Preferably exposed to Salesforce environment for case handling. Roles & Responsibilities Provide support for external customers via email for assistance with questions, education and resolution of problems. Handle daily case work while meeting predetermined KPI and QA Acc

salesforceproject managementsupply chain
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Partner Operations Analyst YOUR IMPACT We're hiring a Partner Operations Analyst for the Revenue Operations team. You'll support the Alliances team and Partner Managers, and work with Sales, Professional Services, Finance, and Marketing on partner-sourced and partner-influenced deals. In this specialized role, you will be critical in designing, implementing, and executing business processes, workflows, and forecasting cadences that govern our partner ecosystem. You will be instrumental in monitoring compliance, driving partner performance measurement, and ensuring the operational efficiency of our channel strategy. The ideal candidate will have strong business acumen, a passion for operations and scalability, and the ability to deliver data driven improvements in a fast paced environment. A successful individual must be customer focused, business savvy, resourceful, and capable of dealing with ambiguity while operating at scale. KEY RESPONSIBILITIES Partner Operations Business Partnership: Act as the dedicated operational business partner to the Alliances leadership, providing strategic oversight on all matters related to the partner business lifecycle. Process ownership: Build and improve partner programs and processes, including registration, deal conflicts, referrals, compliance, and partner-to-sales handoffs. Performance management: Run QBRs and internal reviews to track partner performance. Forecasting and pipeline: Lead joint pipeline reviews and forecasting, with channel analysis and recommendations. Data and systems: Own partner data and systems, including the Salesforce Partner Portal. Set standards and work with RevOps and Systems on changes. Documentation: Maintain the Alliances playbook so Partner Managers and sales teams follow the same engagement and handover steps. Reporting: Build dashboards and ad-hoc reports on partner health, performance, and ROI. Cross-functional work: Work with Sales, Finance, and Marketing on partner initiatives a

awssalesforceSAP
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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. CVS is looking to add a Sr Analyst, Pharmacy Underwriter. In this role, you would be responsible for supporting both new business and renewal case specific ASC (self-insured) Pharmacy Pricing, as well as developing financial offers that are both competitive and profitable. In this role, you would provide support with financial responses for Request For Proposal questionnaires. The ideal candidate is able to anticipate customer needs and requirements as well as to facilitate and negotiate using tact and diplomacy. They will be involved in training, projects, and mentoring others. Works primarily on complex or high visibility cases, markets or underwriting methods. Additional Responsibilities are: Identifies training issues and recommends a course of action. Leads process improvement initiatives to improve productivity, accuracy and/or customer service and influences tool development Provides superior customer service Mentors and trains underwriting staff Ensures team members have the information to do their jobs Understands, applies and explains company services, product standards, underwriting policies, strategic direction and new initiatives relative to unit's responsibilities Grants underwriting exceptions and financial variances within prescribed limit Manages and/or participates on assigned projects and ensures project

customer service
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Crypto.com
📍 Saint Julian S• Full-time• Hybrid
7 days ago

Our Compliance Infrastructure team is responsible for the development and maintenance of systems, processes, and technologies that support our organization's compliance activities. This includes the Global Financial Crimes and Compliance Operations team, which manages financial crime risk and ensures compliance with anti-money laundering (AML), sanctions, and anti-bribery and corruption (ABC) regulations. Our Financial Crimes Compliance team is responsible for ensuring compliance with local laws and regulations in the countries where we operate. About the Role: Come join our International Sofia (Americas) compliance team supporting the Americas region. The Sofia (Americas) Financial Crimes Analyst will work remotely and will closely assist and directly report to the Financial Crimes Manager, who reports to the Head of Financial Crimes Investigations. The Sofia (Americas) Financial Crimes Analyst will assist with various assignments supporting the Compliance Program of the Company for the Americas clients (US & Canada). Responsibilities Review alerts for transaction flows of digital assets and fiat currency in order to identify risk and potential suspicious activity. Ensure compliance with current Anti-Money Laundering (AML) and Sanctions regulations, and other relevant legislation. Conduct account investigations and open source research in an effort to address any potential unusual activity. Perform due diligence on customers and review and investigate potential matches against sanctions and Counter the Financing of Terrorism (CFT) lists and ensure proper procedures are followed. Adhere to all policies and procedures. Maintain proficiency in all aspects of Bank Secrecy Act (BSA)/AML compliance; attend AML training as assigned by the Compliance Officer. Requirements In-depth knowledge of AML/financial crimes investigations. Minimum of 2 year

recruitment
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Cvshealth
📍 United States• Remote
7 days ago

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Do you want to make a large impact in your next role? Join CVS Health as an Underwriting Sr. Analyst, where you will be responsible for Financial Analysis and Underwriting within the team. Here, you will work on key pricing activities to retain and grow pharmacy lives and support CVS Health and Finance leadership to drive value through network and formulary pricing strategies on multiple levels. In this high impact position, you will support key underwriting and financial analysis activities. This role will manage vast, complex Pharmacy Benefit Management (PBM) pricing strategies and pricing deployment designed to meet the business needs of the CVS Health Enterprise (PBM and Aetna as the client), and acts in an advisory capacity to the Aetna Underwriting team responsible for its downstream customers’ pricing. This position will report into the Sr. Manager of PBM Underwriting. The successful candidate will prioritize developing expert knowledge of the PBM and Health Plan Insurance industry economics and will have proven their ability to work on a high-performing team of knowledge-based employees with the necessary business acumen and technical skills to contribute to the goals of their team. The successful candidate will also have a track record of demonstrating the skill sets necessary to build a deep understanding of the client’s business and goals in order to suc

REMOTEExcelfinance
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C
8 days ago

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary We are seeking a Senior Analyst, Business Compliance to support Pharmacy Benefit Manager (PBM) licensing and regulatory reporting activities. In this role, you will help ensure compliance with state and regulatory requirements, manage licensing filings, conduct research, and support business partners across the organization. The ideal candidate has hands-on experience with PBM licensing and reporting, strong organizational skills, and the ability to manage multiple deadlines in a fast-paced environment. Key Responsibilities Manage PBM licensing and regulatory reporting activities. Coordinate and submit regulatory filings through SERFF, NIPR, and state filing portals. Monitor compliance requirements and help ensure adherence to applicable regulations. Research regulatory and legal issues and provide recommendations to stakeholders. Maintain accurate records and documentation for licensing and compliance activities. Support audits, monitoring activities, and internal compliance initiatives. Communicate with regulators as needed regarding filings and compliance matters. Partner with cross-functional teams to provide timely compliance guidance. Manage multiple projects and regulatory deadlines simultaneously. Required Qualifications 2&#43; years of PBM licensing, reg

REMOTEExcelproject management
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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Funding Management Analyst is responsible for the management of front store merchandising vendor funding activities and analysis, as well as analytical support for the category P&L. The role will also be responsible for adhoc analytical support to generate and interpret financial and business specific analysis as well as creating forecasts and communicating variances to business owners and managers. The analyst will use analysis of supplier allowance funding trends and forecasts to identify risks and opportunities which may impact category profitability. Responsibilities Support Category Management by providing and interpreting various financial and business specific analysis and forecasts, with a specific focus on Supplier Allowances and identifying opportunities to improve and optimize category profitability. Develop analytical materials and prepare material and presentations in a way that can be easily understood by others who may not have the same background or expertise. Articulate conclusions and recommendations to the leadership team and category management. Process all vendor funding for assigned categories, including value calculations, billing execution, ongoing vendor support and performance reporting. Assist in the development of annual forecasts and budgets for vendor funding, working with the leadership team and category management.</

sqlExcelaccounting
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Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As a Competitor Analyst & Procurement Specialist at Micron Technology, Inc. you provide critical data and services to Micron’s competitive benchmarking teams! In this role, you provide valuable technical insight through research of competitor technology releases, monitoring of competitor product offerings, and collection of industry intelligence data. You actively collaborate with internal and external partners to share and learn new industry intelligence. You also provide buyer-role support of the product procurement efforts of Micron’s Competitor Analysis team. You use market knowledge and industry intelligence to make procurement decisions that give timely access to ground breaking competitive memory technologies. You are responsible for crafting and maintaining the investigative process related to the tracking of competitor products and technologies. You are also empowered to leverage Artificial Intelligence to improve the efficiency and effectiveness of intelligence gathering, analysis and procurement! Responsibilities include: Memory Market Research and Competitive Intelligence Data Collection: Identify and use appropriate data sources and systems Develop strategic research solutions through collaboration with internal and external partners Analyze data and intelligence for competitive benchmarking purposes Document, share findings with internal partner groups and participating actively in benchmarking working groups Competitor Memory Product Procureme

artificial intelligenceaiSAP
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Point72
📍 United States• $150K – $225K/yr
11 days ago

A Career with Point72's Technology Team As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications. As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business. WHAT YOU'LL DO Support the technology for global payroll across countries supported by our core and third-party payroll platforms, helping ensure accurate and timely payroll execution Analyze end-to-end payroll processes and translate business needs into clear system requirements, configuration updates, integration changes, and control enhancements Support payroll cycles by triaging production issues, resolving data defects, validating results, and coordinating urgent fixes before payroll close Monitor and troubleshoot integrations across payroll, human resources, finance, banking, benefits, equity, time, and tax-related systems Partner with global payroll teams to manage calendars, cutoffs, approvals, funding timelines, bank files, payslips, reporting, and reconciliations Configure, test, and maintain payroll-related system functionality, including pay groups, pay components, deductions, payroll inputs, accounting, and payslip setup Lead testing for releases, country rollouts,

artificial intelligenceaiaccounting
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C
12 days ago

Location: Dubai, UAE | Practice Area: Capital Markets | Type : Full time Shape the future of institutional digital assets, connecting traditional capital markets with next-generation financial infrastructure. The Role At Capco, we're looking for a Business Analyst – Digital Assets to support the implementation and integration of the Taurus digital asset platform within a regulated traditional exchange. You'll act as the functional bridge between business, technology, operations, and Taurus, helping translate complex requirements into practical solutions that enable secure, scalable, and efficient digital asset operations. Working alongside the Implementation Lead and key stakeholders, you'll support the design and delivery of end-to-end digital asset capabilities spanning trading, custody, settlement, and integration with existing market infrastructure. You'll also explore opportunities to use approved AI tools and AI-enabled workflows to improve requirements analysis, documentation, and delivery efficiency, while maintaining appropriate human oversight, data security, and responsible AI practices. What You’ll Do Support the Implementation Lead in the end-to-end implementation and integration of the Taurus digital asset platform, coordinating requirements, dependencies, and delivery activities across client, vendor, and implementation teams. Gather, analyse, and translate business requirements into functional and technical specifications, mapping Taurus capabilities against client needs and identifying functional, operational, and integration gaps. Define end-to-end digital asset workflows covering trading, custody, wallet infrastructure, settlement, and tokenized assets, including business processes, rules, controls, and exception scenarios. Support integration with existing client systems and market infrastructure, facilitating stakeholder alignment, issue resolution, testing, go-live readiness, functional documentation, and operational handover. Leverage approved

airecruitment
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TG
TaylorMade Golf
📍 Carlsbad• $85K – $93K/yr
12 days ago

The Compensation Analyst supports day-to-day execution of TaylorMade’s core compensation processes and assists with defined activities in the annual merit, bonus, and salary planning cycles. This intermediate-level role works with established guidelines and manager oversight, performs analysis for routine and moderately complex pay decisions, and collaborates with HR Business Partners, Finance, Payroll, HR Systems, and international HR teams to support accurate and efficient compensation operations. Essential Functions and Key Responsibilities: Compensation assessments: Supports evaluations for new hires, promotions, transfers, reorganizations, and new or changed roles by gathering data, completing market pricing and internal equity analyses, reviewing FLSA considerations, and preparing grade recommendations for review. Escalates non-routine or precedent-setting cases. Sales compensation: Supports administration of the US and Canada sales compensation plans, including maintaining plan documents and agreements, preparing commission calculations, validating payout data, routing approved payments to Payroll, and producing incentive statements. Elevates exceptions for review. Market pricing and surveys: Maintains market pricing data and tools, completes job matches, supports survey participation and data submissions, analyzes survey results, and assists with expanding pricing coverage into additional international regions. Planning cycles and Workday: Supports eligibility validation, data preparation, testing, and issue resolution for merit, bonus, and salary planning. Maintains assigned compensation structures, grades, plans, and job data in Workday in accordance with established procedures and partners with HR Systems on configuration testing. Data integrity and compliance: Performs recurring compensation audits across Workday and downstream systems, investigates discrepancies, and supports pay

aiExcelfinance
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C
CallRail
📍 Atlanta• Hybrid
12 days ago

The Position CallRail is looking for a highly analytical and detail oriented Senior Financial Analyst to join our Financial Planning and Analysis team. Reporting to the Sr. Director of FP&A you will be responsible for pulling together reports and analysis to support the decision making of the Executive and Leadership teams. Additionally, you will partner closely with various departments, Talent & Culture and Accounting to improve our internal financial processes and help advance the operating objectives of the business. The best fit for this position is someone who is detail oriented, analytically minded, an advanced excel user and is an excellent communicator who enjoys collaborating with people across all departments. What You'll Do Monitor and analyze budget/forecast variances each month and work with department leadership to help make operating decisions. Run monthly variance analysis for assigned departments and work with department leaders to ensure all expected expenses are planned in the forecast. Manage the company’s financial model, building new components to align with current business initiatives, while streamlining reporting and usability of the model. Assist with the preparation of the monthly forecast and annual budget. Adjust the financial forecast model to reflect expected revenue and expenses as needed. Prepare monthly financial packages, KPIs, and other analyses/reports using systems like Looker, Netsuite, Zuora, and Salesforce. Develop new revenue forecasting capabilities and systems for communicating changes. Collaborate with Talent and Culture on position and headcount tracking/forecasting Provide modeling and analysis to support pricing decisions led by the Product Marketing team. Work on multi-year business cases with leadership, marketing and product management. Develop and maintain granular analysis of our cost of acquisition through various sales channels. Continually wo

aisalesforceExcel
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CH
12 days ago

Opportunity Overview: We are seeking a Pricing Analyst to join our Finance team. This is a hands-on, detail-oriented role embedded within our Commercial organization. The right candidate brings sharp analytical instincts, a bias for action, and the ability to deliver reliable financial support at a pace that keeps up with a fast-moving sales team and pricing leader. The role blends pricing analysis (~70%) with core FP&A support (~30%), giving you broad exposure to how pricing decisions flow through to budgets, forecasts, and company performance. What you’ll do: Develop, maintain, and use pricing models to forecast profitability, revenue impact, and margin changes Partner with Commercial, Clinical/Operations, and Actuarial teams to develop pricing models and present summaries to senior leadership Review deal opportunities, RFP responses, custom pricing structures, and discounting frameworks, providing clear recommendations to the pricing leader and Finance leadership Analyze the cost impact of process and product improvements and incorporate them into financial and pricing models Assist with organization-wide strategic projects and provide scenario modeling, serving as a subject matter resource for pricing inputs and assumptions Gather and compile data from internal systems to monitor financial performance, key metrics, and client profiles Support budget and forecast preparation for the Sales and Marketing organizations, partnering with budget owners to build credible, data-backed plans Utilize Adaptive Insights (Workday Adaptive Planning) to manage planning cycles, scenario modeling, and financial reporting with efficiency and accuracy Apply AI-powered analytics tools to automate routine tasks, surface insights faster, and continuously improve the quality of financial output What you’ll need: 2–5 years of experience in pricing, commercial finance, or FP&A Demonstrated ability to build and maintain complex pricing models Advanced Excel and financial mod

aiExcelPower BI
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