Support Analyst Jobs

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: As a Safety Operations Senior Analyst for Child Safety, you will contribute to SpaceXSI's mission by training and refining Grok to enforce our terms of service and support functions. Your work will directly impact the safety of our products, X, and Grok, by minimizing existential risks, enforcing SpaceXSI's rules, and promoting responsible development, helping to prevent illegal and harmful content. RESPONSIBILITIES: Monitor and take action on content and behavior that goes against our terms of service, escalating as needed. Have deep expertise in online child safety, including the identification, investigation, and mitigation of a broad range of child safety threats and risks. Investigate complex cases involving child safety, with the ability to recognize when escalation to internal legal teams and/or external reporting (e.g., NCMEC reports when applicable) is required. Monitor and take appropriate action on content and user behavior that violates SpaceXSI's terms of service with a primary focus on protecting minors. Respond effectively to time-sensitive escalations in high-impact, often ambiguous situations. Process appeals, audit automations, and properly labe

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: As a Safety Operations Senior Analyst for Child Safety, you will contribute to SpaceXSI's mission by training and refining Grok to enforce our terms of service and support functions. Your work will directly impact the safety of our products, X, and Grok, by minimizing existential risks, enforcing SpaceXSI's rules, and promoting responsible development, helping to prevent illegal and harmful content. RESPONSIBILITIES: Monitor and take action on content and behavior that goes against our terms of service, escalating as needed. Have deep expertise in online child safety, including the identification, investigation, and mitigation of a broad range of child safety threats and risks. Investigate complex cases involving child safety, with the ability to recognize when escalation to internal legal teams and/or external reporting (e.g., NCMEC reports when applicable) is required. Monitor and take appropriate action on content and user behavior that violates SpaceXSI's terms of service with a primary focus on protecting minors. Respond effectively to time-sensitive escalations in high-impact, often ambiguous situations. Process appeals, audit automations, and properly labe

TEGNA Inc. helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million people monthly across web, mobile apps, streaming, and linear television, while also maintaining a strong global presence in India with offices in Bangalore and Chennai that support technology, product, and business operations initiatives. Together, we are building a sustainable future for local news. Operation Analyst Position Overview TEGNA is looking for Operation Analyst to join the dynamic engineering team. This role is responsible for the day-to-day monitoring, support, and operational stability of TEGNA’s technology platforms, including broadcast, streaming, and OTT systems, while providing advanced helpdesk support to end users and business-critical applications. The position works closely with distributed IT teams, streaming, and digital teams, as well as vendors and service partners, to resolve incidents, manage tickets, and maintain service levels in a 24x7 support environment. Clear documentation, effective communication, and ownership of issues from intake through resolution are critical to ensuring reliable linear and digital content delivery. What You’ll Do Handle and resolve ServiceNow support tickets from intake to closure within defined SLAs. Provide Tier 1 & Tier 2 technical support for PC, Mac, Android, and iOS devices. Support collaboration platforms, workstreams, and AI tools. Monitor critical systems and applications proactively to prevent service disruptions. Perform routine health checks, respond to alerts, and provide operational support. Troubleshoot incidents and perform root cause analysis for recurring issues. Document resolutions, workarounds, SOPs, and knowledge base articles in ServiceNow. Maintain operational documentation and improve knowl

About Interbrand Interbrand understands what it takes today to build the world’s most iconic brands. To support our clients in an ever more complex and fascinating world, we have renewed our commitment to both common global standards and greater empowerment, experimentation and entrepreneurialism. Interbrand is its people. We are a global team of highly diverse thinkers, makers and collaborators. We are proud of our heritage and often regarded as the university of branding. Over the past four decades, we have pioneered iconic work and invented many of the brand building tools that are now commonplace. In collaboration with many of the world’s leading brands, we are pioneering the future of brand building. In a world where people’s expectations are moving faster than businesses, we give our clients the confidence to make Iconic Moves that create desire and utility, reshape the competitive landscape and drive extraordinary results. The Interbrand Best Global Brands study/rankings are resources to our clients and the industry, providing proprietary data and insight for our role as client partner and commentator. We have published 18 books on brands and are often the reference point for university curriculum and professional associations. Today, through our own Academy, we aim to be the most impactful learning environment in the marketing world. Our Behaviours Our culture is informed by a set of behaviours we co-created as a business. Our behaviours give us space to experiment, permission to speak out, and a model of leadership that anyone in the business can adopt. Our behaviours are Lead with love, Be Brave, Listen First and Make it happen. We are proud of our behaviours. They make us, us. Primary Job Responsibilities Prepare client presentations Understand our clients’ businesses and cultures. Research partners and the client, develop a full understanding of the client’s businesses, market situation, the impact of future tren

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Research Analyst - Associate Managing Consultant All About the Role Advisors Research Center is a new capability designed to respond to fast evolving customer needs for high-quality research support, with the important mission of value realization in developing insights and recommendations. This capability augments Advisors traditional areas of strength. Advisors research center is a global research-oriented competency that applies proven, accredited research and domain experience to partner with any client worldwide to help them drive measurable value by Delivering new research products and strategies to market smoothly and efficiently Successfully leveraging research assets and delivering the most challenging research output that’s impactful for clients Ability to provide key insights based on primary research (qualitative and/or quantitative) is essential Ability to also analyse secondary research and/or large data sets would be an advantage All About You Worked on a variety of research projects (both primary and secondary research). Experience of working on projects involving primary research (quantitative techniques including surveys and qualitative research including in-depth interviews, focus groups, online forums etc.) Able t

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Analyst, Customer Data & Asset Strategy Analyst, Customer Data & Asset Strategy Overview The Franchise model is the cornerstone of Mastercard's success, fostering trust and confidence in our brand for nearly 60 years. It's the driving force behind our competitive edge, enabling global operations at scale and driving innovation in traditional carded payments as well as new payment flows. Through this powerful business model, we ensure that everyday hundreds of millions of consumers, merchants, and banks make, accept, and approve payments with complete peace of mind. The Franchise team shapes the payments ecosystem by establishing principles and foundational standards, onboarding new participants, enabling disputes processes, and ensuring the safety and integrity of our network….all while driving Innovative concepts. Franchise is committed to ensuring the continued growth of Mastercard and the long-term health of the payments ecosystem. Role The Analyst, Customer Data & Asset Strategy supports the management and strategic use of Mastercard customer data and franchise assets. This role provides analytical, operational, and project support to help maintain customer data systems and integrity, optimize asset utilization, and enable growth initiatives across the Mastercard ecosystem. Worki

Work Flexibility: Hybrid About the role Join a regional operations team focused on inventory control and data accuracy across Latin America. As Lead Analyst, Global Inventory Operations, you will execute and monitor inventory reconciliation, discrepancy resolution, inventory control activities, and reporting processes that support operational execution and financial reporting across distribution sites and third-party logistics providers (3PLs). This role partners closely with Operations, Finance, Quality, Regulatory Affairs, Information Technology, Customer Service, and external logistics providers to maintain inventory integrity and compliance. What you will do Execute inventory reconciliations between enterprise resource planning (ERP) systems and warehouse management systems (WMS) at SKU, lot/batch, serial, quantity, and location levels. Investigate inventory variances, perform root cause analysis, and coordinate corrective actions to improve inventory accuracy and reduce recurring discrepancies. Maintain reconciliation action logs, track issue aging, assign ownership, and monitor resolution progress against established timelines. Monitor inventory-related system interfaces, identify transaction failures or delays, and coordinate issue resolution with internal teams and logistics partners. Coordinate cycle count programs and annual physical inventory activities, ensuring compliance with company policies and inventory control procedures. Measure and report inventory performance indicators, including inventory accuracy, cycle count accuracy, inventory adjustments, discrepancy aging, and inventory disposal activity. Analyze inventory trends, recurring exceptions, and process performance data to identify operational improvement opportunities. </

Job ID: 111270 At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Responsibilities: Responsible for influencing product roadmaps through analytics and financial and business modeling. Develop hypotheses and analytical frameworks for understanding pricing dynamics and market outcomes. Analyze collected data and extract information relevant to problems. Work closely with product leads to build efficient tools, systems, and processes to manage pricing and driver earning at scale. Develop and test quantitative models, support software, and analytical tools. Experience: Education and Experience: Master's degree or foreign equivalent in Operations Research, Analytics, or related field. 3 years of experience in job offered, analytics, or related occupation. Skills: Experience with quantitative analysis, predictive modeling, and machine learning. Experience with programming languages, analytical software, and database applications. Experience with business analytics and authoring data pipelines. Experience with optimization and programming, including C++, R, Python, and algorithms. Benefits: Great medical, dental, and vision insurance options with additional programs available when enrolled Mental health benefits Family building benefits Child care and pet benefits 401(k) plan to help save for your future In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible Subsidized commuter benefits Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, col

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview The Senior Analyst, Recruiting Operations turns Harvey's hiring data into decisions leadership can act on. You'll build the capacity models, dashboards, and analyses that show how many recruiters we need, where hiring is slowing down, and what to do about it. You'll work closely with recruiters, Finance, and People leadership, using Ashby as your main data source, at one of the fastest-scaling companies in AI. What You'll Do Build and maintain recruiter capacity models that turn hiring plans into staffing recommendations. Design dashboards and analyses on funnel health, time-to-fill, and recruiter throughput for leadership. Own the quality of recruiting data across sources, so every report can be trusted. Surface trends, risks, and opportunities in the data, and recomm

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Risk team at Lyft is committed to innovative and evolving insurance solutions to accurately address our exposures. The Risk Analyst role will facilitate the placement of select commercial insurance programs by working with a broad range of teams internally as well as our broker and carrier partners. We are looking for a candidate with a strong understanding of commercial insurance that is excited to join a dynamic and growing team. Responsibilities: Manage and/or assist in the renewal cycle for select commercial insurance programs Act as an insurance subject matter expert and advise internal teams on potential risks and insurance coverage requirements for company initiatives Maintain relationships with broker and carrier partners Review and negotiate insurance terms in contracts Document and track coverage structures and rates Provide administrative support for insurance programs including assistance on certificates of insurance, renewal submissions, policy and form reviews, and stewardship meetings Experience: Minimum of 4 years of experience in P&C at an insurance carrier, broker or risk management role Bachelor or equivalent degree in Business, Finance, Accounting, Economics, Insurance or a related field Great communication and presentation skills Strong organization and time management skills Balance attention to detail with fast-paced Lyft environment Passionate about Lyft and ridesharing Highly innovative Benefits: Great medical, dental, and vision insurance options with additional programs available when enrolled Mental health benefits Family building benefits Child care and pet benefits 401(k) plan with company match to help save for your future In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Risk team at Lyft is committed to innovative and evolving insurance solutions to accurately address our exposures. The Risk Analyst role will facilitate the placement of select commercial insurance programs by working with a broad range of teams internally as well as our broker and carrier partners. We are looking for a candidate with a strong understanding of commercial insurance that is excited to join a dynamic and growing team. Responsibilities: Manage and/or assist in the renewal cycle for select commercial insurance programs Act as an insurance subject matter expert and advise internal teams on potential risks and insurance coverage requirements for company initiatives Maintain relationships with broker and carrier partners Review and negotiate insurance terms in contracts Document and track coverage structures and rates Provide administrative support for insurance programs including assistance on certificates of insurance, renewal submissions, policy and form reviews, and stewardship meetings Experience: Minimum of 4 years of experience in P&C at an insurance carrier, broker or risk management role Bachelor or equivalent degree in Business, Finance, Accounting, Economics, Insurance or a related field Great communication and presentation skills Strong organization and time management skills Balance attention to detail with fast-paced Lyft environment Passionate about Lyft and ridesharing Highly innovative Benefits: Great medical, dental, and vision insurance options with additional programs available when enrolled Mental health benefits Family building benefits Child care and pet benefits 401(k) plan with company match to help save for your future In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time

Become a part of our caring community The Financial Analytics Professional 2 manages data to inform decisions about daily operations, strategic planning, and business performance. Assignments vary and often require interpretation, independent judgment, and selection of the appropriate course of action. Within the Medicare Risk Adjustment Finance Department, the Financial Analytics Professional 2 develops reports for bids and budgets, assesses changes in Medicare regulations, and supports Stars financial reporting. This role produces, updates, and improves financial models while building strong relationships with business partners. Success requires technical proficiency, problem-solving ability, and a willingness to learn. Collaborates with colleagues in Stars Analytics and Medicare Risk Adjustment Translates complex financial and nonfinancial data into concise, presentation-ready insights that support management decisions Extracts raw data from multiple databases and summarizes it efficiently Develops and maintains process documentation Uses SAS, SQL, and Excel regularly Key Traits Supportive, team-oriented, and eager to teach and learn Analytical, research-focused, and attentive to data and detail Passionate about driving forward big, creative ideas and continuous improvement Curious and open-minded Use your skills to make an impact Required Qualifications Bachelor's Degree 3&#43; years technical experience Programming skills in languages such as SQL and Python Experience in compiling, modeling, interpreting and analyzing data in order to identify, explain, influence variances and trends Explain variances and trends and enhance modeling techniques Experien

Senior Financial Analyst Company: The Boeing Company The Boeing Defense Financial Analysis Space Intelligence and Weapons Systems (SI&WS) Team is seeking an Senior Financial Analyst to support the Space Launch System (SLS) program. This opportunity is located at Kennedy Space Center, FL or Huntsville, AL and will join our team working on the largest and most powerful rocket ever produced. If you are an energetic, self-starter with a proven record of resourcefulness, motivation, and passion, we invite you to apply. Boeing's Space Launch System (SLS) is at the forefront of space exploration, aiming to propel humanity deeper into the cosmos. The BDS Space Launch System Finance team is looking for a dynamic and driven Financial Analyst to contribute to this historic endeavor. In this role, you will collaborate with cross-functional teams, providing essential financial and cost management analysis for the world's largest and most powerful rocket. Position Responsibilities: Develops resource forecasts and/or Estimates at Completion (EACs) for control accounts, budgets, functions or pools; financial EACs for contracts or programs Initiates analysis of: resource forecasts and/or control account EACs; financial EACs Compiles data from multiple sources and develops performance reports Initiates variance analyses and provides understanding of operational and financial performance to management Makes recommendations to management on financial performance projections using financial and business knowledge and experience Develops, reviews, analyzes and maintains cost and/or schedule perfo

Transportation Analyst Company: The Boeing Company Job Description Boeing Commercial Airplanes (BCA) is currently seeking a Transportation Analyst to join the Boeing Licensed Transportation Team located in Seattle, Washington. Position Responsibilities: Develop leadership presentations based on metrics to show Boeing performance Conduct routine meetings for management and other leadership Assist in the management of processes for Boeing Licensed Transportation Drivers Oversee Port of Seattle badging process Participate in driver hiring process Coordinate recognition events Analyze historical data, logistics performance, and trends to identify inefficiencies and opportunities for improvement Develop and maintain written processes and materials Serve as backup for Department of Transportation (DOT) Analyst: Interface with management at all locations to ensure regulatory compliance throughout The Boeing Company Provide management with visibility of compliance or non-compliance of company policies and procedures, as well as Federal and State Department of Transportation regulations Obtain oversize permits Perform Teamster Job Bidding process Coordinate classes for required internal and external trainings Provide administrative support, such as ordering supplies and materials, to ensure that management and drivers have resources needed to perform their duties effectively This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options. Basic Qualifications (Requi

Financial Analyst Description - Job Summary &bull; This role is responsible for owning accounting processes, leading complex analyses for informed decision-making, and ensuring compliance with accounting policies. The role acts as the first point of contact for complex issues, driving improvements, and implementing new accounting processes across the organization. The role also executes business controls, troubleshoots problems, and provides mentoring to elevate organizational performance. Responsibilities &bull; Owns and executes accounting processes and performs complex analysis of transactional accounting information to support decision-making. &bull; Leads the development, implementation, maintenance, and communication procedures to ensure compliance with accounting policies. &bull; Acts as the first escalation point of contact for complex systems or policy issues related to area of expertise. &bull; Leads the implementation, adoption and integration of new accounting processes and systems across the entire organization. &bull; Engages proactively in the identification of gaps and opportunities for improvement and makes recommendations for the same. &bull; Executes and ensures the effectiveness of business controls by conducting comprehensive reviews, analyses, and verifications. &bull; Coordinates departmental work, identifies improvement opportunities, and ensures effective business controls for streamlined processes. &bull; Leads and assigns responsibilities for complex requests, contributing innovative concepts, and implementing changes for process improvement. &bull; Proactively monitors and troubleshoots complex problems, collaborating with others to develop recommendations. &bull; Analyzes tasks, collaborates with internal partners, and provides mentoring and guidance to lower-level roles, ai