Support Analyst Jobs

Business Analyst – Demand Forecasting itD is seeking a Business Analyst – Demand Forecasting to own demand forecasting and performance analysis for consumer hardware product lines. The ideal candidate will bring strong experience in hardware demand forecasting, business analytics, sales planning, and cross-functional collaboration , with a track record of building forecasts, analyzing performance, and delivering actionable insights that support production and launch decisions. Location: Hybrid – preferred 3 days onsite in Burlingame, CA; remote PST candidates may also be considered. Duration: 12 Months We provide comprehensive medical benefits, a 401k plan, paid holidays, and more. Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship. Responsibilities Build and maintain bottom-up Sell-Through and Sell-In forecasts using quantitative and qualitative datasets across consumer hardware and accessory products. Partner with sales, category management, analytics, marketing, and channel operations teams to develop accurate demand plans and identify growth opportunities. Forecast and track weekly, monthly, quarterly, and annual sales performance , including product-level and channel-level analysis. Analyze actuals versus forecast and goals, identify root causes of performance gaps, and develop mitigation plans. Analyze large datasets to identify trends, dependencies, correlations, and opportunities to continuously improve forecast accuracy. Communicate forecast assumptions, business drivers, and the expected impact of strategic activities to cross-functional stakeholders. Present forecast results, performance insights, and recommendations to business leaders and support production and product launch decisions. Internal Responsibilities Attend regular internal practice community meetings. Collaborate with your itD practice team on industry thought leadership. Complete client case studies and learning material (blogs

The Senior Financial Systems Analyst, OneStream owns the day-to-day support, administration, and continuous improvement of Topgolf’s OneStream platform across financial close, consolidation, reconciliations, transaction matching, cash flow reporting, FP&A, budgeting, forecasting, workforce planning, and management reporting. This role partners closely with Accounting, Financial Reporting, FP&A, Treasury, and Technology to translate business needs into reliable, scalable OneStream solutions. The position serves as the primary functional resource for business users while supporting new capabilities, process improvements, and stronger financial reporting outcomes. Support day-to-day administration of OneStream including metadata maintenance, security administration, workflow support, user provisioning, and platform monitoring and support. Develop and maintain CubeViews, QuickViews, dashboards, reports, and management reporting solutions to support Finance and Accounting users. Support financial close, consolidations, transaction matching, account reconciliations, and cash flow reporting processes within OneStream. Partner with FP&A to develop and maintain budgeting, forecasting, long-range planning, workforce planning, scenario modeling, and driver-based planning solutions within OneStream Develop CubeViews, QuickViews, dashboards, KPIs, scorecards, and executive reporting solutions supporting Finance and Operations leadership. Support integration validation and data quality management between OneStream, SAP S/4HANA, and other enterprise applications Assist with implementation, testing, and deployment of new OneStream modules, Marketplace solutions, and platform enhancements. Create user documentation, training materials, and provide end-user support for Finance, Acc

CAPCO POLAND * We are looking for Poland based candidate. * This role is hybrid and may require working from the office in Warsaw. Business Analyst – Third Party Risk Management & Risk Remediation We are looking for an experienced Business Analyst / Consultant to support tactical remediation activities and oversee the effective embedding of the new process within a global banking environment. Key Responsibilities Support and coordinate tactical remediation activities , ensuring timely delivery of agreed actions. Oversee the embedding and adoption of the process across relevant teams and stakeholders. Coordinate activities across multiple business, risk, and technology stakeholders. Track actions, proactively follow up on dependencies, and drive issues through to completion. Identify gaps and support the development of practical remediation solutions. Provide structured analysis and bring clarity to complex or ambiguous problems. Support stakeholder discussions and ensure effective communication across involved teams. Key Requirements Experience in banking or financial services , ideally within Risk, Controls, or Transformation. Knowledge of or experience in Third Party Risk Management (TPRM) is highly desirable. Basic to intermediate understanding of Cyber Risk . Basic to intermediate understanding of Financial Crime and/or Internal Fraud Risk . Strong analytical, problem-solving, and critical-thinking skills. Excellent stakeholder management, interpersonal, and negotiation skills. High level of proactivity and independent thinking , with a strong focus on execution and timely delivery. Proven ability to coordinate activities involving multiple stakeholders and effectively drive actions to completion. Agile mindset with the ability to adapt quickly and continuously improve ways of working. WHAT WE OFFER Contract of employment. Multiple employee benefits packages (MyBenefit Cafeteria, private medical care, insurance). Access to 3,000

CAPCO POLAND * We are looking for Poland based candidate. * This role is hybrid and may require working from the office in Warsaw. Business Analyst – Model Risk & Third Party Risk Management We are looking for an experienced SME / Business Analyst / Consultant to support Model Risk investigation and remediation activities within a global banking environment. Key Responsibilities Support Model Risk investigation and remediation activities. Design and enhance risk controls, processes, and procedures. Support remediation and implementation planning. Conduct gap analysis and translate findings into actionable requirements. Facilitate workshops and requirements-gathering sessions with key stakeholders. Prepare options papers, recommendations, and management-level materials. Work closely with Risk, Business, Technology, and Third Party Risk Management teams. Key Requirements Experience in banking or financial services , ideally within Risk, Controls, or Transformation. Experience in Third Party Risk Management (TPRM) is highly desirable. Basic to intermediate understanding of Model Risk and/or AI Risk . Strong Business Analysis, problem-solving, and critical-thinking skills. Experience in control/process design, requirements management, and remediation initiatives . Strong workshop facilitation, stakeholder management, communication, and negotiation skills. Ability to structure complex and ambiguous problems and drive them towards practical solutions. Agile mindset and ability to work effectively in a fast-paced environment. WHAT WE OFFER Contract of employment. Multiple employee benefits packages (MyBenefit Cafeteria, private medical care, insurance). Access to 3,000+ Business Courses Platform. A work culture focused on innovation and creating lasting value for our clients and employees Ongoing learning opportunities to help you acquire new skills or deepen existing expertise. Being part of the core squad focused on the growth of the Po

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Analyst, Account Management Overview Mastercard's Community Institutions team is launching Team Catalyst, an innovative new account management model designed to redefine how we partner with our longer-tail customers. As customer expectations evolve and operational complexity increases, we are transforming from a traditional one-to-one account management structure to an agile, team-based model that enables us to deliver deeper expertise, greater consistency, and broader access to Mastercard's capabilities. Team Catalyst is an incubation team focused on building the future of customer partnership and engagement. We are challenging conventional approaches, creating scalable strategies, leveraging data and automation, and finding new ways to bring the full power of Mastercard to our customers. This role offers a unique opportunity to help design, build, and scale a new model while directly influencing customer growth, experience, and operational excellence across a portfolio of Community Institution customers. If you thrive in fast-paced environments, enjoy turning ideas into action, and are energized by solving complex problems, we'd love to meet you. The Role As an Analyst, Account Management on Team Catalyst, you will manage a portfolio of Community Institution customers and h

Financial Analyst Description - Job Summary • This role is responsible for supporting financial management by analyzing, reporting, and reconciling financial and operational results, identifying and researching variances to plans, and providing recommendations to key stakeholders. The role engages in budgeting and forecasting processes while ensuring reporting compliance. The role supports priority projects and maintains strong relationships with internal stakeholders. Responsibilities • Performs data extraction as well as diagnosis of financial drivers, and leverages analytics to make recommendations to key stakeholders. • Conducts comprehensive financial analysis for specific functions or business units, addressing financial business issues and providing valuable analytics to support key business initiatives. • Provides inputs for monthly review of expenses and capital for budgeting and forecasting process and analyzes variances with operational analytics and insight. • Interprets financial reports, including forecasts, budgets, income statements, balance sheets and cash flow documents. • Acquires a comprehensive understanding of the organization's financial processes and gains proficient knowledge of the company's operations and business. • Supports business by closing the books, analyzing variances and trends, and developing financial forecasts that are consistent with the business objectives of the organization. • Ensures compliance with reporting standards and corporate policies and the integrity of external and internal reporting. • Applies foundational principles and contributes proactively to projects through research and data analysis support, providing regular updates on accomplishments and impediments. • Supports priority projects with direction, maintaining relationships with internal stakeholders an

Logistics Analyst Description - Location: Fulltime onsite Hagerstown, MD Role Summary The Outbound Operations Lead / Analyst is the on-site expert who orchestrates all shipping activities- picking, packing, staging, loading, and system transactions within HP’s distribution operations. Blending shop-floor coordination with advanced analytics, the role ensures that every order departs safely, on time, and in full. Working side-by-side with 3PL partners, Transportation, Customer Support, and IT teams, this individual contributor drives day-to-day execution while uncovering process improvements that elevate customer experience, cost efficiency, and compliance. This position will work fulltime onsite at our east coast DC in Hagerstown, MD. Key Responsibilities Oversee daily outbound operations, ensuring accurate and timely order fulfillment, packing, and shipping in line with HP’s quality and service standards. Lead and support process improvement initiatives focused on optimizing outbound flow, reducing order cycle times, minimizing shipping errors, and enhancing on-time delivery performance. Collaborate with Supply Chain, Customer Service, Warehouse, IT, and Transportation teams to coordinate outbound shipments, resolve exceptions, and ensure alignment with customer requirements. Track real-time metrics such as pick accuracy, order fill rate, on-time ship, trailer utilization, and dock-to-door cycle time; initiate immediate countermeasures when performance drifts. Serve as the primary point of contact for order expedites, configuration changes, embargo checks, and any customer-facing shipment issues. Develop and maintain SOPs for outbound operations, ensuring compliance with company policies and regulatory requirements. Perform ou

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Analyst, Account Management About Arcus Arcus' leading Payments Platform enables businesses to launch and scale innovative payment experiences across Latin America. As part of Mastercard's Commercial & New Payment Flows (CNPF) organization, Arcus is helping modernize how businesses and consumers move money through digital payment solutions in Mexico and across the region. Overview The Analyst, Account Management will support the growth, retention, and success of Arcus' client portfolio by providing analytical, operational, and relationship management support. Working closely with clients and internal stakeholders, this role helps drive client satisfaction, business growth, and operational excellence. In This Role You Will Support the management and growth of strategic client relationships. Build and maintain relationships with business, product, operational, and technical stakeholders. Analyze client performance, transaction trends, and key business metrics. Develop reports, dashboards, and client-facing presentations. Identify opportunities for account growth and product adoption. Coordinate with Product, Operations, Technology, Finance, and Customer Support teams to address client needs. Support onboarding, implementations, and ongoing client initiatives. Maint

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Analyst, Franchise Services Job Title: Analyst- Franchise Services (Payment Processing Domain) Overview: The GBSC (Global Business Solutions Center) is the shared services organization for Mastercard that provides services to all regions and all business units spanning 50 countries. Consistent with the One LFI model, GBSC is partnering with the Law and Franchise Integrity team to build a Franchise shared services function. An analyst on the Franchise Services team within the GBSC will be responsible for assisting with Franchise initiatives ranging from, but not limited to, supporting Mastercard customers in areas such as compliance or customer onboarding to assisting with process efficiency and reporting projects. Are you comfortable with a changing and fast paced environment? Do you have experience with B2B customers? Are you committed to customer service? Are you agile; do you love challenges and consider the business first? Are you detail oriented? Role • Support B2B customers in navigating payment industry compliance programs and various activities related to on-boarding customers, registration, card design, variance requests and responding to ad-hoc customer requests. • Ensure customer experience and data quality requirements in accordance to customer governance requirements and Master

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. We're hiring a Treasury Analyst to join our Treasury team at a pivotal moment — we're actively integrating recent acquisitions, implementing a new Treasury Management System, and scaling our banking infrastructure across a rapidly growing international footprint supporting Lyft’s core, autonomous, and luxury offerings. This is a hands-on role with real ownership from day one. Reporting to the Head of Treasury, you'll support critical functional areas and workstreams including cash management, liquidity optimization, and SOX compliance, while getting exposure to strategic projects that shape how Treasury operates across the company. If you're intellectually curious, detail-oriented, and energized by a fast-moving environment, you'll thrive here. Responsibilities: Treasury Operations Position cash daily for Lyft's parent and subsidiary entities across North America, optimizing liquidity at the bank account and legal entity level. Support Lyft's global banking infrastructure: the master account repository, authorized signatory records, registration/regulatory documentation, and banking product subscriptions. Execute and monitor electronic payment requests, trade settlements, and other cash movements critical to the business. Support letters of credit — issuance, renewal, and cancellation - and maintain accurate records and track related expenses. Contribute to the Treasury Management System (TMS) implementation and the subsequent process migration, including process design, parallel testing, and SOP documentation. Act as a liaison to internal and external partners, responding to inquiries and resolving ad hoc issues. Additional Responsibilities Help identify and build AI-assisted automation for repetitive Treasury tasks, driving operational efficiency across the team. Ensure adherence to Treasury polici

Job Title: Capital Reporting About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. Role Description Location - Mumbai Experience – 5+ years Role Responsibilities Collaborate with stakeholders, ensuring alignment with project goals, and provide proactive support to the Project Manager/team. Track and monitor project activities, milestones, and business outcomes using RAG status; identify and flag potential risks ahead of time. Drive follow-ups across cross-functional teams, based on requirements and approaching deadlines, to maintain project momentum. Generate and present regular status reports to stakeholders, highlighting progress, key risks, challenges, a

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. CVS is looking to add a Sr Analyst, Pharmacy Underwriter. In this role, you would be responsible for supporting both new business and renewal case specific ASC (self-insured) Pharmacy Pricing, as well as developing financial offers that are both competitive and profitable. In this role, you would provide support with financial responses for Request For Proposal questionnaires. The ideal candidate is able to anticipate customer needs and requirements as well as to facilitate and negotiate using tact and diplomacy. They will be involved in training, projects, and mentoring others. Works primarily on complex or high visibility cases, markets or underwriting methods. **Candidates must have both underwriting and pharmacy experience** Additional Responsibilities are: Identifies training issues and recommends a course of action. Leads process improvement initiatives to improve productivity, accuracy and/or customer service and influences tool development Provides superior customer service Mentors and trains underwriting staff Ensures team members have the information to do their jobs Understands, applies and explains company services, product standards, underwriting policies, strategic direction and new initiatives relative to unit's responsibilities <

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Provider Digital Analytics and Intake Team is hiring a Business Analytics Specialist to support the reporting and data analytic needs for value capture and metric driven management of Aetna’s provider digital tools. This successful candidate will partner and support activities of the Provider Digital business team and advise on insights to drive value in digital tool offerings. Performs data analysis and issue research as well as participates in business and technical projects to assess the impact of that work on the reporting and data. Consults with internal clients to identify opportunities to implement data solutions to business problems at an intermediate level. Collaborates with business partners to understand their problems and goals to help solve by developing predictive modeling, statistical analysis, data rereports, and performance metrics. Participates in the implementation of information strategy and development of information products to ensure operational objectives and other strategic business initiatives are met. Ability to structure data analysis, driving analytics insights and analytical solutions to help determine the best analytical solution. Consults on the creation of analytics solutions that effectively weigh business and technical tradeoffs using an intermediate understanding of business strategy as well as relevant

Logistics Analyst Description - Location: Fulltime onsite Litchfield Park/Phoenix Arizona Role Summary The Logistics Analyst is the on-site expert who orchestrates all shipping activities- picking, packing, staging, loading, and system transactions within HP’s distribution operations. Blending shop-floor coordination with advanced analytics, the role ensures that every order departs safely, on time, and in full. Working side-by-side with 3PL partners, Transportation, Customer Support, and IT teams, this individual contributor drives day-to-day execution while uncovering process improvements that elevate customer experience, cost efficiency, and compliance. This position will work onsite at our central DC in Litchfield Park/Phoenix Arizona. Key Responsibilities Oversee daily inbound or outbound operations, ensuring accurate and timely order fulfillment, packing, and shipping in line with HP’s quality and service standards. Lead and support process improvement initiatives focused on optimizing outbound flow, reducing order cycle times, minimizing shipping errors, and enhancing on-time delivery performance. Collaborate with Supply Chain, Customer Service, Warehouse, IT, and Transportation teams to coordinate outbound shipments, resolve exceptions, and ensure alignment with customer requirements. Track real-time metrics such as pick accuracy, order fill rate, on-time ship, trailer utilization, and dock-to-door cycle time; initiate immediate countermeasures when performance drifts. Serve as the primary point of contact for order expedites, configuration changes, embargo checks, and any customer-facing shipment issues. Develop and maintain SOPs for outbound operations, ensuring compliance with company policies and regulatory requirements.

Our Purpose Mastercard powers economies and empowers people in 200&#43; countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Analyst, Financial Planning & Analysis Analyst, Financial Planning & Analysis – North LAC Location: Bogotá, Colombia ________________________________________ Overview The Analyst, Financial Planning & Analysis (FP&A) – North LAC role is based in Bogotá, Colombia and supports Mastercard’s North Latin America region by delivering high-quality financial planning, analysis, and management reporting. This position plays a key role in enabling informed decision-making by providing financial insights, performance analysis, and forward-looking perspectives to regional and local stakeholders. The role is responsible for supporting budgeting, forecasting, financial close, and reporting processes, while monitoring business performance, identifying risks and opportunities, and ensuring financial accuracy and discipline across the region. The analyst partners closely with Finance Business Partners, Controllers, and business teams to support strategic initiatives, customer deals, and regional priorities, operating in a complex, multi-country environment with diverse macroeconomic conditions. This role requires 3+ years of experience in FP&A or related financial roles, strong analytical skills, a solid understanding of financial systems and processes, and the ability to manage multiple priorities in a