Support Experience Guide Jobs

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: Are you a strategic thinker and proven problem-solver with deep expertise in modern IT ecosystems? We're seeking a Sr. IT Systems Engineer passionate about driving automation, maturing enterprise workforce identity and access management (IAM), and architecting scalable, secure SaaS integrations. This senior individual contributor role serves as a key technical resource, partnering closely with IT Services, Information Security, HR, Finance, and Engineering teams. You'll own the deployment and integration of mission-critical IT systems, act as the primary escalation point for complex IT outages and architectural challenges, and guide the evolution of our hybrid infrastructure to support rapid business growth. RESPONSIBILITIES: Lead the design, implementation, administration, and optimization of core SaaS platforms including Okta, Google Workspace, Slack, Atlassian, and other IT tools. Own end-to-end support, monitoring, troubleshooting, and performance tuning of applications, systems, and their complex interconnections—ensuring high availability, security, and seamless user experience. Help architect and advance our workforce Identity and Access Management program

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. ** Please note that we're requiring in-office. The team is based in Austin, TX -- remote is not an option** What You’ll Do Design, develop, and maintain software using modern languages. Collaborate with cross-functional teams to define, design, and ship new features. Troubleshoot and resolve complex technical issues across various programming languages and technologies. Engage with customers to gather feedback, understand their needs, and provide technical support when required. Mentor and guide other engineers, promoting best practices in software development. Participate in code reviews to ensure high-quality code and maintainable systems. Stay current with industry trends and emerging technologies, integrating them into our products where applicable. Contribute to the overall architecture and technical strategy of the company. About You 5+ years of experience in software development, preferably in a startup environment. Proficient in Typescript, and/or Python, Java, Go, C#, or PHP Strong technical skills and experience working with developer tools and APIs. Profi

Who We Are Simpplr is the AI-powered intranet for unifying the digital workplace. It brings people, trusted knowledge, apps, and agents into a coherent digital experience. Powered by a proprietary EX Knowledge Graph, Simpplr synthesizes signals and context across connected systems to deliver personalized information and actions. The platform serves as a digital hub supporting communications, engagement, employee services, and work. With low-code extensibility and enterprise-grade security and governance, Simpplr enables confident operation at scale. More than 1,000 organizations — including AAA, the NHS, Penske, and Moderna — trust Simpplr to keep their workforce informed, aligned, and productive. Learn more at simpplr.com . Job Description: We are hiring an Information Security Manager to support our IT operations and protect our corporate digital assets by developing and implementing security policies, overseeing security systems and leading incident response. In this role, you’ll work at the intersection of IT infrastructure and cloud application including AI-driven product development. You’ll be responsible for security policy management, risk register maintenance and business continuity planning and operations. You will also partner with internal stakeholders and external parties for privacy and security audits and certifications.. This is a highly collaborative role that involves excellent collaboration skills with internal and external parties to manage and uplevel Simpplr’s security posture and continue Simpplr’s demonstrated security leadership position. Key Responsibilities: Develop, implement, and maintain security policies, procedures, and guidelines to protect information assets and to ensure compliance. Assess system vulnerabilities, identify security risks, and implement risk mitigation strategies. Ensure that the risk register is kept up to date. Ensure that all IT systems are up to date with required patches and configuration and require

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The opportunity: As a Sr. Air Freight Manager you are part of the core regional leadership team at Flexport overseeing the regional Air business of Flexport. You are a strategic thinker and a strong change leader able to set and implement the strategic roadmap. You excel at relationship building and can create strong partnerships internally and externally (carriers, customers) to support our strategy. You are a high energy, hands-on team leader able to lead and grow a team across multiple locations. You have a proven track record of driving profitable growth and deep experience managing P&Ls. You are a deep expert in the freight forwarding market and processes, able to guide your team on how to execute as well as interact with our software engineering team on building a best-in-class forwarding product. What You'll do Set and implement the strategy for air freight in your region. Set the financial targets (volume, revenue, net revenue, gross profit, etc…) working hand in hand with Sales, Finance and Regional Air leadership Develop the strategy and tactics to execute against your Annual Operating Plan (AOP). End-to-end ownership of country P&L in

About the Team The Analytics team is looking for Data Scientists to guide measurement, strategy, and tactical decision-making using Advanced Analytics approaches, as we expand our platform across the globe. Data Scientists at DoorDash work to uncover insights and turn them into actionable recommendations, helping drive decisions for the entire organisation. Analytics is very integral to all operational areas at DoorDash. About the Role Data Science at DoorDash involves diving deeper into our data to solve crucial business problems, ideate & run experiments to solve for insights gleaned from this deep dive and work with a cross-functional team to drive real-world operational change. This is a rare operational and actionable data-driven experience. We solve many exciting challenges from all three sides of our marketplace including customer acquisition, balancing supply and demand, fraud and support, marketing, marketplace efficiency, and more. If you enjoy finding patterns amidst chaos, are excited to build a market from 0 to 1, and have experience using analytics to affect revenue, growth, operations or beyond, we're looking for someone like you! You're excited about this opportunity because you will… As a senior Individual Contributor, mentor and influence junior Data Scientists in investigating complex issues and uncovering key drivers of our business Influence the Product and Operations roadmap by making actionable recommendations based on data Interface frequently with senior leadership to showcase your team’s work and tackle complex business problems Drive measurement strategy for the area under scope, defining success metrics and implementing best practices around experiment design and statistical analysis Develop a strategic learning roadmap based on data observations, strategic questions, and hypotheses We're excited about you because you have… A degree in Math, Physics, Statistics, Economics, Computer Science, or a similar domain 8+ years of experi

At Veriforce, our mission is simple yet powerful: to help bring workers home safe from high-hazard jobs. We deliver supply chain risk management technology and expert services that reduce risk, improve ESG performance, and protect workers, worksites, and businesses. With over 30 years’ experience, CHAS is the trusted health and safety certification specialist for construction and the public sector. Originally founded by Merton Council, we help contractors pre-qualify for projects and give clients easy access to over 30,000 compliant contractors. We set the standard for excellence. Our audits align with major legislation and recognised standards, making compliance simple. We're looking for a motivated Health & Safety professional with a NEBOSH General Certificate (Level 3) or equivalent t o join our team as an SSIP Scheme Assessor . In this role, you'll review and assess contractor submissions against nationally recognised health, safety and compliance standards. In this role, you'll carry out high-quality desktop assessments, providing clear guidance to contractors while maintaining the consistency and integrity of the CHAS accreditation process. Deliver high-quality audits : Conduct detailed, desk-based audits of contractors’ Health & Safety, Quality, and Environmental (HSQE) management systems, policies, and procedures, ensuring alignment with nationally recognised legal and industry standards. Maintain audit integrity : Apply your professional judgement to assess documentation submitted by contractors, ensuring accuracy, consistency, and fairness in outcomes. Your findings contribute to a national compliance database accessed by buyers across the UK. Support contractor success : Proactively engage with contractors throughout the audit process, providing clear, constructive feedback on non-conformance's and helping guide them toward compliance - without compromising audit integrity. Work to targets : Operate in a performance-focused environment, meeting defined KP

We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. We’re looking for a collaborative and thoughtful Program Lead to help support and uphold the values of our Wizards Play Network (WPN) and Organized Play programs. In this role, you’ll work to ensure a positive, safe, and welcoming environment across our global community by helping partners and players navigate policies and address concerns with care and consistency. You’ll take the lead on sensitive investigations, engage with stores and players to resolve issues, and collaborate with internal teams to promote transparency, fairness, and trust. By blending program coordination, policy support, and trust & safety principles, you’ll play a key role in maintaining the integrity of our play spaces and ensuring a healthy experience for players, retailers, and employees alike. What You'll Do: • Own the analysis of program data, policy guidelines, and incident reports to surface systemic concerns and recommend changes around policy adherence. • Lead complex, high-sensitivity investigations end to end, document evidence, and apply sound judgment when enforcing program rules. • Communicate clearly with partners and players about policy outcomes, maintaining professionalism in all interactions. • Define and improve the processes and standards the broader team uses to manage inquiries, investigations, and communications with timely follow-through. • Review partner-reported issues or concerns, assess their impact, and decide on resolution or escalation, using discretion and care. • Draw on internal systems and external context to build a

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Commissioning Program Manager, Data Centers Preferred Location: Atlanta, Chicago, Dallas, Denver, New York, Phoenix or Remote Position Description: The SKAE JLL Data Center and Mission Critical Commissioning (Cx) group is looking for an exceptional Data Center Commissioning Program Manager to join our team to support our growth in the US and Canada data center market. This high visibility position will own and manage multiple Cx projects inclusive of Greenfield builds, existing facility expansions, and restorations, with projects ranging in size from 1MW – 25MW+. This role can be home based anywhere in the US if agreed between candidate and JLL, and candidate has access to a major airport. Position Responsibilities and Requirements: Possess strong fluency with the mission critical commissioning processes and deliverables covered in ASHRAE commissioning requirements and guidelines. Expertise in planning and executing quality assessment of electrical and mechanical equipment/systems installation, equipment and system startup, pre-functional inspections, acceptance testing and associated commissioning activities. Demonstrated successful experience coordinating directly with End-users, General Contractors, sub-contractors, equipment suppliers

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. Job Description The New York Times' Advertising team is looking for a Sales Planner who is a digital and integrated sales plan expert. You will oversee the pre-sale process and ensure quality service to our advertisers from reservations and media plan creation and occasional post-sale activity on print campaigns. This is a hybrid role based in our New York headquarters, reporting to the Senior Manager, Sales Planning . You can typically expect to be in the office 3 days per week. About the Role: You will serve as the support for a dynamic digital and integrated sales organization for a pod of sales professionals. A large part of the work will develop digital and integrated media plans that lead to sales campaign success and renewal. You will become knowledgeable about the sales process and serve as a team liaison with advertising agencies and clients as well as with internal groups. Responsibilities: Guide logistical flow of pre- and post-digital and print ad campaigns, working on behalf of sales with other departments such as Research, Ad Ops, Sales Development, Ad Products and the Content Studio. Support development of RFP (Requests for Proposal) process using the full scope of NYT ad products that address the advertiser’s needs and campaign goals for both print and digital. Build and revise media plans, check avails, reserve fixed placements and update associated fixed placement calendars. Enter final plans into on

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Product Analytics team at Aetna, a CVS Health company, engages with a number of functional teams across CVS businesses to serve our members with better insurance products and to support our Sales teams in selling the right product to the right customer. Lead Decision Scientists play an instrumental role in building cross-functional coalitions, defining product roadmaps that drive forward the most impact and engage with our Data Science team to deliver the appropriate business solutions. Lead Decision Scientists structure ambiguous business problems into analytics frameworks, translate data insights into recommendations for business decisions, guide the evaluation of the business impact for those decisions and prioritize possible actions based on value, feasibility and risk. To be successful in the role, Lead Decision Scientists need to excel in stakeholder management, consult with multiple business functions, recommend data-driven decisions to grow the business impact and ultimately deliver the solutions built by our Data Science team into the hands of our stakeholders. The ideal candidate will: Apply experience from strategy consulting, and analytics to successfully act as the product owner for multiple analytics initiatives. Demonstrate strong ability to communicate both technical concepts and implications to bu

About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity. About the Role We’re looking for a Customer Success Manager to support advertisers in onboarding, launching, and growing on OpenAI’s advertising platform. You will manage a portfolio of partners and serve as a trusted advisor, helping them achieve their business objectives while ensuring a strong and responsible experience on our platform. This role sits at the intersection of relationship management, strategy, and execution. You’ll work closely with Sales to drive long-term partner growth and with internal teams to continuously improve the advertiser experience. This role is based in our Dublin office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own relationships with a portfolio of advertising partners, serving as their primary point of contact. Guide advertisers through onboarding and campaign launches to ensure strong adoption of OpenAI’s ads products. Analyze campaign performance and provide clear, actionable recommendations to improve outcomes. Identify opportunities to expand partnerships through increased product adoption and incremental investment. Partner cross-functionally with Sales, Product, Analytics, Policy, and Operations to resolve issues and enhance platform value. Surface advertiser feedback and insights to inform product improvements and long-term strategy. Help build scalable processes and best practices that support the growth of OpenAI’s advertising ecosystem. You might thrive in this role if you: Have 5-10+ ye

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Recruitment Business Partner Our Global Talent Acquisition team is looking for an experienced and well rounded Recruiter to support the hiring of our Business Recruitment team for 6 months. At Adyen we believe in teamwork and we strive for quality. You will directly contribute to the Adyen’s growth by supporting your hiring teams with data driven decisions, speed of execution and our long-term strategy in mind. As a Recruitment Business Partner, you will proactively build pipelines and advise your hiring teams by bringing new ideas, approaches and solutions to the table. As part of the Global HR and Recruitment team you will closely collaborate with other teams within HR and your Recruitment counterparts globally. What you’ll do: Sourcing: You will make an impact sourcing the best candidates on the market and working on talent acquisition strategies together with Employer Branding. Candidate Experience: You will be responsible for the candidates’ experience from their first contact with Adyen to the offer management. Business Partnering: You will work closely with the hiring teams to understand their needs and proactively guide them throughout the entire Recruitment process, being the Recruiting expert. Collaborate with HRBP’s to align on people strategy and coach hiring teams in decision making. Data: Proactively

Location: Doha, Qatar | Practice Area: Business Consulting | Type : Full time Turn business complexity into clarity, shape meaningful change, and help financial services organizations achieve lasting impact. The Role At Capco, we're looking for a Business Analyst to join our Business Consulting practice in Doha. You'll work alongside talented consultants and financial services professionals to understand business challenges, translate requirements into actionable solutions, and support the delivery of meaningful transformation initiatives. You'll collaborate with stakeholders across business and technology teams, helping clients improve processes, enhance customer experiences, and deliver sustainable business outcomes. You'll also explore how approved AI tools and AI-enabled workflows can improve the speed, quality, and effectiveness of business analysis, while maintaining human oversight and responsible AI practices. What You’ll Do Partner with business and technology stakeholders to gather, analyze, document, and validate business and functional requirements. Map current and future-state business processes, identify improvement opportunities, and support the design of practical, client-focused solutions. Facilitate workshops, stakeholder discussions, and requirements-gathering sessions to align business needs with project objectives. Support delivery teams throughout the project lifecycle, including solution validation, user acceptance testing, change management, and implementation. Use approved AI tools and automation, where appropriate, to support requirements analysis, documentation, and process improvement, ensuring outputs are reviewed, validated, and aligned with responsible AI guidelines. What We’re Looking For Minimum 5+ years of experience working as a Business Analyst within financial services, consulting, or a relevant business transformation environment. Strong understanding of business analysis techniques, requirements management, process mapping, and

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Finance Operations (FinOps) team is Stripe’s global backbone, dedicated to delivering and continuously improving essential business services—billing and collections, procurement, monetization, payroll, and travel and expenses. We drive company value through data-driven insights, operational rigor, and a relentless focus on excellence. As strategic partners, we shape business decisions, champion technology-enabled solutions, own operational strategy, and collaborate across global functions to enable Stripe’s growth. The Monetization and Contract Success (MACS) team sits within Monetization Services and helps Stripe execute complex commercial agreements efficiently and accurately. The team partners across the deal and contract lifecycle to reduce friction, improve deal velocity, support scalable commercial constructs, and deliver a seamless user experience after contract execution. What you’ll do We’re looking for a Monetization and Contract Success (MACS) Specialist to join our growing team. In this high-impact role, you will guide complex commercial agreements through pre-signature review from a supportability lens - helping ensure that contractual terms are clear, operationally feasible, and can be accurately implemented in Stripe’s systems. You will work closely with cross-functional partners to resolve issues, strengthen controls, improve workflows, and develop scalable solutions that increase deal-cycle efficiency and reduce down

About Ubiquiti At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity. As part of Packaging Design Team, you will need to think about how to make the perfect unboxing experience for users, keep the safety for transportation, out of the box, break impossibility, and be open to discussion in pursuit of perfection.We don’t just expect you to build products simply but to be proud of what we do. Are you ready to embrace challenges in a fast-paced organization? Join UI, refresh us with your crazy but creative ideas, and make a great impact on the world together! Responsibilities (What he/she will do after join UI): Mainly support packaging artwork design execution for MP projects based on established design guidelines and brand requirements, delivering consistent and stable output across multiple projects and SKUs. Execute artwork adaptation, localization, and revisions according to project requirements, production needs, and design guidelines. Ensure packaging artwork quality, accuracy, and consistency throughout the design and production process. Support printing sample review, artwork proofing, and follow-up on design adjustments with CMs and suppliers. Maintain and organize packaging artwork files, design guidelines, and related design assets to support efficient project execution. Stay updated on packaging trends, printing technologies, and processes, and monitor competitor packaging for design