Support Experience Guide Jobs

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary This is a remote work from home role anywhere in the US with virtual training. American Health Holding, Inc (AHH) is a medical management company that is a division within Aetna/CVS Health. Founded in 1993, AHH is URAC accredited in Case Management, Disease Management and Utilization Management. AHH delivers flexible medical management services that support cost-effective quality care for members. Key Responsibilities This position consists of working intensely as a telephonic case manager with patients and their care team for fully and/or self-insured clients. Application and/or interpretation of applicable criteria and clinical guidelines, standardized care management plans, polices, procedures and regulatory standards while assessing benefits and/or member’s needs to ensure appropriate administration of benefits. Applies clinical judgment to the incorporation of strategies designed to reduce risk factors and barriers and address complex health and social indicators which impact care planning and resolution of member issues. Assessments utilize information from various sources to address all conditions including co-morbid and multiple diagnoses that impact functionality. Consults with supervisor and others in overcoming barriers in meeting goals and objectives, presents cases at

A Career with Point72's Strategy Team The Strategy team is a multidisciplinary group that partners directly with the firm's businesses to identify, design, and lead value-creating strategic business initiatives. We enable the development of new businesses, engage in special projects, and support the firm's strategic planning process. We also source, negotiate, and manage the firm's data assets, building a unified foundation that supports our investment professionals and the firm's growing data and AI ambitions. What you'll do Shape the firm’s data strategy by identifying differentiated data and research sources that can inform investment decision-making. Lead evaluations of new data ecosystems, translating market developments into actionable sourcing opportunities for research and investment teams. Manage strategic relationships with external data and research providers, ensuring service quality, contract alignment, and continued relevance to investment needs. Partner with investment professionals to understand research priorities, assess content requirements, and connect teams with high-value data resources. Coordinate onboarding for new content providers by aligning stakeholders, negotiating business terms, and guiding approvals through completion. Collaborate with Compliance and internal partners to evaluate new providers and support ongoing oversight of existing relationships. Monitor the evolving data market to identify emerging providers, pricing trends, and innovative research capabilities. Field questions and requests from investment teams, resolving issues and helping users navigate available data and research services. Guide team members by sharing market knowledge, reinforcing quality standards, and supporting consistent execution across sourcing workflows. What's required 4-6 years of experience in alternative data, financial services, or a related data strategy role. Bachelor's degree with strong academic performance. Experience negotiating contract ter

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. This is a full time, home clinic opportunity supporting one of our clinics in Savannah, GA. This role requires every other weekend. Position Summary As the largest retail health care provider in the nation and a Fortune Top 10 industry leader, MinuteClinic offers a unique opportunity to deliver affordable, accessible, and comprehensive high‑quality care to patients, families, and communities. Our providers are empowered to practice holistically with strong clinical support, collaborative resources, and a unified “one store, one team” approach. This is a clinic-based role focused on delivering the highest-level quality in-person patient care. Virtual care visits may be conducted from the clinic during periods of lower onsite patient volume and when doing so does not delay or interfere with in‑person care. MinuteClinic is proud to hold the American Nurses Credentialing Center (ANCC) Pathway to Excellence® designation, recognizing our commitment to a healthy work environment through Transformational Leadership, Quality, Safety, Shared Governance, Well-being, and Professional Development. What Our Providers Enjoy Autonomy to manage your practice with dedicated collaborative and organizational support Flexible scheduling and strong work–life balance Exceptional tools, training, and clinical resources Evidence‑based guidelines and access t

About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you’ll do At Sierra, we are building a fast-scaling, mission-driven AI company where people are at the center of everything we do. As our People Programs Manager, you will design, build, and operationalize the programs and processes that shape the employee experience across Sierra globally. You’ll play a critical role in helping us create clarity, alignment, and belonging as we grow — ensuring Sierra remains a world-class place to work. Support the design, launch, and execution of Sierra’s core people programs including onboarding, manager training, targeted development initiatives, and more. You’ll build scalable, repeatable processes to strengthen existing programs and be part of the development and launch of new programs such as feedback, performanc

The Software Engineer helps power the technology behind the Topgolf guest experience, building backend services in Go and front-end applications in Vue.js that support our venues and digital products. This role works across the stack, from writing clear specs through API design and user interface implementation, using AI-assisted development practices to deliver reliable, well-tested features as part of a collaborative engineering team. Design, build, and maintain backend services and APIs in Go Build and maintain responsive, user-facing features and components using Vue.js Define and implement API contracts (REST and/or event-driven interfaces) between front-end and backend services Write and maintain automated tests to ensure code quality and reliability across the stack Participate in code reviews and collaborate with product, design, QA, and other engineers to uphold engineering best practices Troubleshoot and resolve production issues, contributing to logging, monitoring, and alerting practices Practice spec-driven development, writing clear technical specs and design docs to guide implementation before writing code Use AI-assisted development tools (e.g., Claude Code, Cursor) to accelerate implementation, testing, and code review while maintaining code quality Experience: 3&#43; Years - Professional software engineering experience 2&#43; Years - Building backend services in Go 2&#43; Years - Building front-end applications with Vue.js 1&#43; Years - Working with AI-assisted development tools (e.g., Claude Code, Cursor) in a professional setting BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. <a target="_blank" href="https://lockton.egnyte.com/dl/

Position Summary SingleStore engineers build the real-time data platform that enables some of the world's most demanding applications. Our cloud-native database architecture enables high-performance transactional and analytical workloads at scale. As a Senior Software Engineer on the Managed Service (Helios) team, you will build and own release-defining projects at the intersection of distributed systems, cloud infrastructure, networking, and database technology. Helios runs thousands of SingleStore clusters across AWS, Azure, and GCP — autonomously deployed, scaled, secured, and healed on top of Kubernetes — operating at the frontier of multi-cloud, multi-region, multi-tenant, low-latency, always-on systems. You will work across the control plane, the data plane, the operator, networking, storage, and the customer portal, with true end-to-end ownership. Note: This role is open across multiple levels. Final leveling (Senior, Staff, or Principal) will be determined based on experience, scope of impact, and demonstrated technical leadership throughout the interview process. What you’ll do: Lead complex, cross-functional technical initiatives from conception to deployment. Work closely with product managers, designers, customers, and other engineers to ensure we deliver a high-quality experience. Drive the team's engineering standards, championing best practices in system design, code quality, testing, observability, and CI/CD pipelines to ensure we scale reliably. Solve complex, mission-critical system problems with solutions that are scalable, maintainable, and resilient. Mentor and guide more junior team members, coordinate with other stakeholders and contribute to process improvements, raising the technical bar across the team. Communicate complex technical decisions and trade-offs clearly, including their impact on system performance, reliability, and business outcomes. Partner cross-functionally with teams including Sales, Marketing, and G&A to support produc

The Managed Services Analyst II role delivers excellent customer service to both internal and external clients, assisting them with GHX products or services. This role supports administrative processes and tasks in support of team objectives. This position requires effective time management skills, thorough attention to detail, and a high level of integrity. Principle Duties and Responsibilities: Support accounts as the operational point of contact between customers and internal service delivery teams. Analyze dashboards compiling account health, service utilization, and operational metrics to report insights and support customers, aimed at improving their overall account health and experience. Provide phone and email support to external customers by answering questions, resolving problems, and proactively educating customers when beneficial — while applying working knowledge of internal and external processes. Handle daily workflows to meet KPI and QA metrics; accurately document all work and customer interactions; identify and escalate repetitive issues, and resolve escalations as required. Proactively maintain and contribute to team reference materials. Train and mentor MSA I team members on customer communication and engagement standards. Support increased adoption of GHX's recommended practices through daily customer interactions. Required Skills: Ability to recognize problems, gather information, and escalate to leadership when necessary. Internet savvy and computer literacy with proficiency in Microsoft Office applications. Must be able to follow documented process and be detail oriented. Strong accountability and integrity due to sensitive nature of information. Strong customer support skills. Clear and effective verbal, written, and presentation skills. Ability to regularly meet or exceed KPI and QA standards. Ability to grow and adapt to changing guidelines or processes. Ability to prioritize, multitask, and carry out projects correctly in a timely manner.

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Role Nuro is seeking a creative, curious, and digitally fluent Social Media Intern to help grow our presence across social platforms. This is a hands-on content role for someone with strong creative taste, good design instincts, and the analytical ability to make complex ideas clear, relevant, and engaging. You’ll help create and publish content across LinkedIn, Instagram, TikTok, YouTube Shorts, X, and other relevant platforms. You’ll also support community management, social listening, executive social, creator outreach, and performance reporting. The ideal candidate understands internet culture, can translate technical concepts into accessible stories, and knows how to apply brand guidelines with minimal oversight. You should be comfortable experimenting with new formats while exercising sound judgment, strong attention to detail, and a clear point of view. This role reports to Nuro’s Director of Brand & Marketing and wo

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. About the Role The New York Times is looking for an Engineering Manager to lead the Compute and Storage team in the Data Platform mission. We build, run and scale the shared compute engines, lakehouse storage and connective infrastructure that power our data platform at The Times. Our work enables teams across the company to publish and own data products without managing the infrastructure underneath. You will report to the Senior Engineering Manager of Data Platforms. This is a hybrid role based in our New York City headquarters. You can typically expect to come into the office 2-3+ days/week. Responsibilities Lead a team of engineers, promoting a culture of collaboration, innovation, and continuous improvement. Oversee roadmap execution for our compute, streaming, orchestration and lakehouse storage platforms. Guide architecture and technical decisions. Set standards for shared platform code and engine integrations so our systems stay secure, reliable and scalable. Define and track service goals for availability, provisioning speed, pipeline success and query performance. Build strong practices for on-call, automation, SLAs and escalation paths. Partner with the product and engineering teams that build on our platform to turn their needs into self-service capabilities. Develop and maintain budgets, forecasts and a cost attribution model. Support our value of journalistic independence and a strong commitment to our mission

Atlas HXM is the global workforce platform built on compliance. We help companies determine how to engage each member of their workforce and then execute with accountability built in — direct Employer of Record (EOR), Agent of Record (AOR), payroll, and compliance capabilities backed by a decade of practitioner-led expertise. Recognized as a category Leader by NelsonHall and Everest Group, Atlas HXM builds Human Experience Management into everything we do, guided by our "For People, by People" principle. The future of work is borderless, and so are we. Our people are located around the globe — in the U.S., the UK, India, Colombia, China, and beyond. Diversity and belonging are not just values; they are who we are. We are also committed to making a positive impact. Through our Environment, Social, and Governance (ESG) impact initiative, we are addressing our environmental footprint and promoting social responsibility. Our impact program is central to our vision and culture, focusing on employee wellness, diversity, charitable work, and ethical corporate governance. About The Role The Deal Desk Sr Manager owns the operational, analytical, and process behind Atlas's deal solutioning. Reporting to the VP, Growth, you'll own pricing execution, solutioning live deals, monthly solutioning improvements , and becoming Atlas's resident expert on pricing structuring mechanics and deal compliance process. This is a senior individual contributor role, built to carry manager-level scope because it's building a function that doesn't exist today. You’re building the initial deal desk at Atlas. Your goal is to remove the back-and-forth on deals, know Atlas HXM's deal structure playbook cold, and support the Sales Team on winning deals. Key Responsibilities Pricing Execution & Competitive Intelligence Own customization of pricing on non-standard deals in sales and partnership. Track patterns in competitive losses tied to pricing and

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. This is a full time, home clinic opportunity supporting one of our clinics in Savannah, GA. This role requires every other weekend. Position Summary As the largest retail health care provider in the nation and a Fortune Top 10 industry leader, MinuteClinic offers a unique opportunity to deliver affordable, accessible, and comprehensive high‑quality care to patients, families, and communities. Our providers are empowered to practice holistically with strong clinical support, collaborative resources, and a unified “one store, one team” approach. This is a clinic-based role focused on delivering the highest-level quality in-person patient care. Virtual care visits may be conducted from the clinic during periods of lower onsite patient volume and when doing so does not delay or interfere with in‑person care. MinuteClinic is proud to hold the American Nurses Credentialing Center (ANCC) Pathway to Excellence® designation, recognizing our commitment to a healthy work environment through Transformational Leadership, Quality, Safety, Shared Governance, Well-being, and Professional Development. What Our Providers Enjoy Autonomy to manage your practice with dedicated collaborative and organizational support Flexible scheduling and strong work–life balance Exceptional tools, training, and clinical resources Evidence‑based guidelines and access t

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. About the Role, Mission or Department Overview The HRIS Analyst II reports directly to the HRIS Senior Manager and is important for optimizing and supporting Workday Performance, Core HCM, Compensation, HR reporting, and related areas. Primary responsibilities include system configuration, issue troubleshooting, data analysis, testing, production support, and creating mid-level reports. Working with senior HRIS analysts, the HR operations team, and partners, you will guide enhancements to provide HR technology solutions. This is a hybrid role based in our Norfolk, VA office. You can typically expect to come into the office 3 days/week. Responsibilities: Be a primary technical contact for the Workday Performance module, while providing functional support for Core HCM, Compensation, Payroll, and Time/Absence domains. Accomplish end-to-end system configuration to support global performance evaluation cycles. Be a primary contact for performance workflow design and resolution of technical issues. Deliver technical and user support for Workday, handling questions, troubleshooting, and resolving issues across supported modules. Execute assigned production support tickets and project tasks with high accuracy and within target deadlines. Maintain HCM production support processes, encompassing monitoring, detailed analysis, and issue resolution. Define, refine, and maintain business process configurations. Configure, schedule, and oversee automated m

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. FT Weekend Leesville Church Rd/surrounding Raleigh areas float. FTW is 30-35hrs/week including EVERY Sat and Sun. The float would cover a 50mi radius of clinics. Position Summary: As the largest retail health care provider in the nation, and an industry‑leading Fortune Top 10 company, MinuteClinic offers the unique opportunity to deliver affordable, accessible, comprehensive, high‑quality care that meets the needs of our patients, their families, and our communities. You’ll be empowered to provide holistic patient care with support, guidance, collaboration, and a “one store, one team” mindset. MinuteClinic has been awarded the American Nurses Credentialing Center (ANCC) Pathway to Excellence® designation, recognizing organizations committed to healthy work environments through Transformational Leadership, Quality, Safety, Shared Governance, Well‑being, and Professional Development. Our Providers Enjoy: Autonomy to run your own practice with dedicated collaborator and organizational support Flexible scheduling Strong work–life balance Exceptional tools, training, and clinical resources Evidence‑based guidelines and access to assessment and treatment planning tools Ability to practice at the top of your clinical license with support from the clinical care team Significant car

Beacon Biosignals is transforming precision medicine for the brain, from clinical development to clinical care. For Life Sciences partners, we offer the leading at-home EEG platform for clinical development of novel therapeutics for neurological, psychiatric, and sleep disorders. Our Diagnostics business is building the most comprehensive at-home platform for precision diagnostics, combining EEG and cardiopulmonary signals to deliver reimbursable assessments for sleep and central nervous system disorders. Together, we're changing the way patients are diagnosed and treated for any disorder that affects brain physiology. We are seeking a Clinical Trial Operations Associate to join us in our mission to make brain monitoring easily accessible, interpretable, and actionable. In this role, you will collaborate with clinical research sites, project teams, and internal stakeholders to support the deployment of Beacon’s devices in clinical studies. This role focuses on study startup, site management, and live-study monitoring, ensuring the highest quality standards and compliance with regulatory requirements. This role is fully remote anywhere in the Pacific or Mountain Timezones in the U.S. and will require up to 5% travel. Beacon's robust asynchronous work practices ensure a first-class remote work experience, but we also have in-person office hubs available located in Boston, New York, and Paris. What success looks like Collaborate with project teams to support study startup activities. Act as the primary point of contact for clinical sites, ensuring smooth operations and clear communication. Provide training to research sites on the use of Beacon’s devices and study protocols, ensuring proper device usage and data collection. Monitor project progress, ensuring adherence to timelines, protocols, and quality standards. Maintain compliance with Good Clinical Practice (GCP), International Conference on Harmonization (ICH) guidelines, and regulatory standards. A

About the Team The Finance & Strategy team accelerates the growth of our business by identifying and implementing new opportunities and solutions. We partner with teams across the company to improve the profitability, scalability and defensibility of our business model. We're looking for people who can use strategy to identify areas of opportunity, and collaborate to help carry projects from conception through execution. About the Role We are looking for a Finance Manager who will work with partners across DoorDash to ensure we are making the most efficient investment and capital allocation decisions while improving the experience for our merchants and other marketplace participants. You will help lead financial reporting, forecasting, and planning, and will guide financial insights and direction for all of our operational decisions and strategies. You’re excited about this opportunity because you will… Conduct weekly reporting of financial performance of DoorDash’s Merchant business, forecast key financial metrics based on quantitative analysis of historical data.Support quarterly financial planning, collaborate with cross functional business partners to identify growth areas and business priorities.Deep-dive into complex operational questions and collaborate cross-functionally outside Finance (Sales, Operations, Support) as well as within Finance (Accounting, Analytics, BI) to uncover the most optimal data-driven business decisions and investments.Identify key opportunities & risks to the business, quantify and evaluate the impacts, propose a solution and investment case, and ensure efficient execution. Leverage and apply knowledge of SQL, finance, analytics, and technology to manage financial reporting, forecasting, and quantitative analysis to assist DoorDash in making better business decisions. We’re excited about you because… 6+ years of experience overall, preferably from Strategic Finance, Corporate Finance, Investment Banking, or Consulti