Support Experience Guide Jobs

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our Pharmacy Lead Technicians (Lead Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise. As a Lead Technician, you will be an example for and support the pharmacy team in delivering operational and service excellence within your store. Lead Technicians use and build upon the skills and responsibilities of the Pharmacy Technician/Inventory Specialist, acting as a role model, mentor, and guide to the pharmacy team while supporting the Pharmacy Manager and all Pharmacist(s). As an individual contributor and participant-leader, Lead Technicians assist in ensuring that pharmacy operations run smoothly; patients’ prescriptions are filled promptly, safely, and accurately; and that the team provides caring service that exceeds patient expectations. Lead Technicians champion and coach consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication with the pharmacy team. Throughout their shifts and in al

Community Operations Moderator itD is seeking a full-time Community Operations Moderator to maintain a safe, responsive, and well-managed online community through thoughtful moderation, accurate documentation, and timely issue resolution. The ideal candidate will bring strong community moderation experience, fluent English communication skills, and a track record of applying policies consistently within fast-moving, global environments. Location: On-site in Hyderabad, India. This role requires a staggered schedule beginning approximately three to four hours after the core moderation team’s start time. Candidates must be available for assigned holiday coverage in accordance with applicable law and company policy. We provide comprehensive benefits, paid holidays, and more. Candidates must be authorized to work in India, as we are unable to offer immigration sponsorship for this position. Responsibilities • Monitor community conversations and evaluate content for compliance with established guidelines and policies. • Apply sound judgment and contextual understanding when reviewing nuanced or sensitive interactions. • Respond to routine moderation issues and investigate complex cases requiring advanced review. • Escalate high-risk, ambiguous, or policy-sensitive matters through the appropriate channels. • Document moderation decisions, incidents, and escalations accurately and promptly. • Collaborate with distributed team members to maintain consistent coverage, policy application, and service quality. • Support a hybrid moderation model by handling both frontline review and advanced moderation responsibilities as needed. Internal Responsibilities • Attend regular internal practice community meetings. • Collaborate with your itD practice team on industry thought leadership. • Complete client case studies and learning material (blogs, media material). • Build out material to contribute to the Digital Transformation practice. • Attend internal itD networking events

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. In the role of IT Data Center Infrastructure Coordinator at Micron Technology, you will manage routine operations, planning, and maintenance for enterprise-level data centers. You will define and coordinate data center architectural standards. You will also work with global teams to develop build requirements. You will coordinate with Facilities, Network, Compute, Storage, Security, and Infrastructure Engineering teams. This role involves maintaining physical facility systems to ensure they are stable, secure, and able to support business and technology demands. This role serves as the primary coordinator for activities related to data center facilities, including facilities support, structured cabling services, capacity management, infrastructure lifecycle planning, and operational readiness. You will help guide progress across multiple teams while ensuring alignment with operational procedures and service expectations. Responsibilities: 5+ years of experience supporting data center operations, infrastructure deployment, facilities coordination, and projects involving multi-functional infrastructure teams. Manage daily enterprise data center operations, including infrastructure installations, moves, adds, changes, decommissions, and lifecycle management activities. Monitor and optimize data center capacity, space, power, cooling, environmental requirements, and DCIM accuracy using AI/ML-driven insights. Lead structured cabling operations, including rack installations, pathway managem

About Mach Industries Founded in 2023, Mach Industries is a rapidly growing defense technology company focused on developing next-generation autonomous defense platforms. At the core of our mission is the commitment to delivering scalable, decentralized defense systems that enhance the strategic capabilities of the United States and its allies. With a workforce of approximately 350 employees, we operate with startup agility and ambition. Our vision is to redefine the future of warfare through cutting-edge manufacturing, innovation at speed, and unwavering focus on national security. We are dedicated to solving the next generation of warfare with lethal systems that deter kinetic conflict and protect global security. The Role Mach Industries is seeking a New Graduate Vehicle Performance Engineer to support the analysis, design, and optimization of next-generation autonomous defense systems. Depending on your experience and interests, you may contribute to aerodynamics, aerothermal analysis, thermal systems, vehicle performance, trajectory analysis, or multidisciplinary design analysis and optimization (MDAO). You will work alongside engineers across vehicle design, propulsion, structures, GNC, systems, and test to evaluate vehicle concepts, understand key performance drivers, and guide engineering decisions. This role is ideal for an analytically strong engineer who enjoys solving multidisciplinary problems and using modeling, simulation, and test data to improve real-world vehicle performance. Key Responsibilities Analyze the aerodynamic, aerothermal, thermal, and mission-level performance of aircraft, missiles, and other autonomous defense platforms. Develop analytical models and simulation tools to evaluate vehicle performance across operating conditions and mission profiles. Perform aerodynamic and thermal analyses using computational, reduced-order, and first-principles methods. Support vehicle sizing, configuration development, trajectory analysis, and multidis

Role Overview You’ll be a strategic HR Business Partner, working closely with leaders to shape how people are hired, developed, motivated, and retained. In this role, you’ll support Customer Support, Customer Success, and Professional Services teams while turning people and organizational insights into clear, practical actions that strengthen performance and culture. You’ll advise leaders on organizational design, coach managers, and use data to identify trends before they become issues. You’ll also be the go-to partner for employee relations in India, helping resolve complex situations with sound judgment, empathy, and a strong understanding of local employment law. Here’s a breakdown of what you’ll do (not all of it, just the important stuff) Partner with business leaders as a trusted advisor on organizational effectiveness, workforce planning, and people strategies. Use qualitative and quantitative data to identify trends, inform decisions, and translate analysis into clear priorities and actions. Lead and resolve complex employee relations matters in India, ensuring fair, compliant, and timely outcomes. Design, improve, and deliver programs across performance management, career development, coaching, and recognition to support managers and individual contributors. Drive key HR cycles, including performance, compensation, and talent reviews, within your business area while aligning with global standards and practices. Stay current on HR best practices and regulatory changes, and proactively guide leaders on their implications for teams. These are the essentials you’ll need to get an interview 5+ years of relevant experience as an HR Business Partner or in a similar HR role. Hands-on experience managing employee relations in India, including complex and sensitive cases. Proven ability to partner with and influence stakeholders at all levels, including senior leadership. Track record of managing multiple priorities in a fast-paced environment and delivering complex

NVIDIA IT Finance is looking for SAP FICO professional. The ideal individual for the team will have in-depth experience with SAP FICO modules and its integration to other systems. You will lead the effort to design, develop and implement SAP FICO solutions. This Resource will be working closely with key finance users and involved with application roadmap with fellow IT team members. What you'll be doing: Lead and support SAP FICO initiatives as team member and lead to implement new and improve existing functionalities. Articulate, analyze requirements, and translate them into effective solutions to support the future of Finance, responsible for the configuration of SAP FICO module. You'll mentor and support users and teammates on SAP FICO functionalities including understanding of configurations and transactions, guide global support team (MSP) where needed in daily production support. Key contact with the business users in different time zones to harmoniously work on the requirements to develop additional FICO functionalities. You will work with multi-functional/technical teams to prioritize the work and then drive system solutions by clearly articulating business needs and co-ordinate with teams to get development moving. Work with cross-functional teams to prioritize work and drive system solutions by clearly articulating business needs. Coordinate global teams to prioritize, complete projects, guide them in small to medium projects, and update Project Coordinator and team. Build Training documentation & impart training to end users, prepare scripts & conduct Unit Testing / User Acceptance Testing What we need to see: You will have a minimum of 12+ years of SAP ECC 6.0/S4/Fixed Assets/Tax/GL/Local Statutory Reporting experience focused on the FICO modules, Func

Job Summary We are looking for a proactive and detail-oriented Bitrix Administrator with 1 4 years of experience to manage, customize, and support the Bitrix24 CRM platform. The ideal candidate should have experience in user management, workflow automation, CRM configuration, and system administration. The candidate will work closely with business teams to improve productivity and optimize CRM processes. Key Responsibilities Administer and maintain the Bitrix24 CRM platform. Configure CRM modules, pipelines, lead management, contacts, companies, deals, and tasks. Create and manage user roles, permissions, and access controls. Design and automate business processes and workflows. Customize dashboards, reports, forms, and notifications. Integrate Bitrix24 with third-party applications using APIs or webhooks (preferred). Troubleshoot user issues and provide technical support. Manage data import/export and ensure data accuracy. Coordinate with development teams for custom enhancements. Monitor system performance, backups, and security. Train end users on Bitrix24 features and best practices. Prepare system documentation and user guides. Required Skills 1 4 years of experience as a Bitrix24 Administrator or CRM Administrator. Strong knowledge of Bitrix24 CRM modules and administration. Experience with workflow automation and business process configuration. Knowledge of user management, permissions, and CRM customization. Good understanding of REST APIs, webhooks, and integrations. Basic knowledge of SQL/MySQL is an added advantage. Familiarity with HTML, CSS, JavaScript, or PHP is a plus. Strong analytical and problem-solving skills. Excellent communication and documentation skills. Preferred Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. Bitrix24 certification is an added advantage. Experience working with sales, marketing, or customer support teams.

In-House Contracts Counsel Location: Remote About Us Atari, one of the world's most iconic entertainment brands, is a pioneer in interactive entertainment. With operations spanning gaming, e-commerce, licensing, and hardware, Atari thrives at the intersection of innovation and legacy. Join our dynamic team and play a key role in shaping the financial health of our diverse business operations. About the Role Atari is seeking an experienced and business-minded attorney to join our in-house legal team. This role focuses on managing negotiating licensing agreements that protect Atari’s IP while creating revenue for the business. The ideal candidate will have 4–6 years of experience at a top-tier corporate law firm, with a concentration in licensing, and commercial transactions with experience in video game or entertainment law areas of practice. Reporting to the General Counsel, you will serve as the company's primary legal expert on commercial and licensing matters. You will work closely with our product, marketing, and business development teams to ensure Atari’s intellectual property is protected and leveraged in line with our brand values and commercial goals. What You'll Do Licensing & Commercial Transactions Draft, review, and negotiate inbound and outbound licensing agreements for game development, co- branding, publishing, and digital media. Collaborate with Atari’s licensing team to structure deals that expand brand presence while safeguarding IP integrity. Advise on marketing and promotional campaigns involving Atari’s trademarks and copyrights. Corporate Legal Support Support governance, compliance, and other corporate legal matters. Provide practical, business-oriented legal advice to internal teams across global operations. Maintain and update standard contract templates and best practice guidelines. What We're Looking For Law degree (J.D. or equivalent) and admission to practice in at

We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.) Our Mission: To actively connect people to their next great opportunity. Who We Are: ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android. Summary: As a Trust & Safety Associate, you are on the front lines of protecting our users. You'll be a critical part of the team that ensures every job on ZipRecruiter is legitimate and every employer is verified. Your work directly impacts the safety and success of millions of job seekers, safeguarding them from fraud and helping us fulfill our mission. If you are a detail-oriented investigator with a passion for doing the right thing, this role is for you. The target start date for this role is 9/14/2026. Responsibilities: Protect Our Users: Investigate potential fraud, account takeovers, and policy violations to maintain a safe and reliable platform. Verify and Validate: Proactively connect with new employers via phone (inbound and outbound) and email to verify their accounts, ensuring a high-quality experience from the start. Uphold Quality Standards: Meticulously review job advertisements to ensure they comply with our guidelines and protect the integrity of the job seeker experience. Stay Ahead of Threats: Analyze and identify emerging scam trends, collaborating with the team to adapt and evolve our prevention strategies. Drive Improvement: Help refine and optimize our safety protocols and validation procedures, making our team more effective and efficient. Serve as an Expert: Provide interdepartmental support on account validation a

Overview of Teneo Teneo is the global CEO advisory firm. We partner with our clients globally to do great things for a better future. Drawing upon our global team and expansive network of senior advisors, we provide advisory services across our five business segments on a stand-alone or fully integrated basis to help our clients solve complex business challenges. Our clients include a significant number of the Fortune 100 and FTSE 100, as well as other corporations, financial institutions, and organizations. Our full range of advisory services includes strategic communications, investor relations, financial transactions and restructuring, management consulting, physical and cyber risk, organizational design, board and executive search, geopolitics and government affairs, corporate governance, and ESG. The firm has more than 1,800 employees located in 45+ offices around the world. The Management Consulting Team at Teneo Our Management Consulting division focuses on answering key strategic questions for business leaders through our mix of senior experience and rigorous analysis, combined with the unique expertise that exists across Teneo. We operate across a diverse array of sectors including Consumer Goods, Healthcare, Leisure & Hospitality, Software, Transport, and TMT, amongst others. Within these markets, we provide strategic, operational, and due diligence support, advising reputable Fortune 500 and FTSE 100 firms and key public-sector organizations. As a Manager, you will play a key role in leading client engagements and delivering strategic, data-driven solutions for clients. Working closely with senior leadership, you will oversee project execution, guide and develop junior team members, and help clients navigate complex business challenges to achieve meaningful outcomes. Key Responsibilities: Lead high-quality client engagement delivery across research, analysis, insight development, technical execution, and overall project management Manage

About the Job: We are seeking a strategic, results-driven Head of Customer Marketing to own and lead our global customer marketing function. This role has significant influence on shaping brand messaging and positioning for LaunchDarkly as well as influencing customer health and retention. This leader will partner closely with executive leadership and cross-functional teams to turn customer insights and advocacy into measurable business impact. This individual will build and scale our customer advocacy and adoption programs. The ideal candidate will bring a combination of building deep customer relationships within a company as well as experience building repeatable frameworks and enabling both quality and quantity of customer advocacy. They will set the strategy, operating model, and priorities for the function while building strong executive and customer relationships. Responsibilities: Own the global customer marketing strategy and roadmap, aligning programs to company and GTM priorities. Lead our customer storytelling program. Build a steady pipeline of customers who are excited to share stories about how they are solving their biggest business challenges, how they are evolving in the AI-era, and how they use LaunchDarkly as part of their AI SDLC. Support the executive advisory board program in partnership with senior leadership, coordinating logistics, content, and follow-up with customer decision-makers. Source and interview customers (in-person and on camera) to produce customer case studies in the form of written case studies, videos, and quotes. Source and manage customers who speak live alongside LaunchDarkly at both buyer and internal events. Oversee all peer review programs (G2, Peerspot, Gartner Peer Insights, and TrustRadius) to ensure LaunchDarkly maintains leader status on all platforms. Manage and continuously improve advocacy programs and incentive strategies within established budget and policy guidelines, using data to recommend optimizations to

The HD Mapping team is seeking an experienced full-stack engineer to lead development of the web services that support the creation, cataloging, and maintenance of 3D HD maps deployed across Zoox’s fleet. This role will be instrumental in scaling our mapping operations into multiple new cities. In this role, you will: Own and architect backend services (FastAPI) for the HD Mapping team's web infrastructure Support development of frontend tools for interacting with Zoox’s maps (TypeScript, React, MUI, Deck.gl) Automate complex pipelines and workflows Mentor team members on web technologies and distributed systems You will establish guidelines and refactor existing code to follow best practices Qualifications Strong experience in backend development and distributed systems Frontend experience and knowledge of best practices (proficiency in Python, TypeScript, and React) Knowledge of relational database design (Postgres) and RESTful API development Proven ability to lead technical initiatives and mentor others Experience automating complex workflows (Airflow) Bonus Qualifications Experience with FastAPI, Kubernetes, and ArgoCI Knowledge of geospatial data and coordinate systems About Zoox Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We’re looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team. Follow us on LinkedIn Accommodations If you need an accommodation to participate in the applica

About the Team OpenAI’s Financial Engineering and Identity data science team owns how revenue flows through our products and builds the systems that enable people and organizations to access OpenAI products safely, seamlessly, and at global scale. Identity sits at the critical intersection of growth, trust, and user experience. The team owns the experiences and infrastructure behind sign up, sign in, account recovery, authentication, and identity integrations across both consumer and enterprise products. As OpenAI expands across products and markets, Identity plays an increasingly important role in helping more users get started quickly while protecting them from abuse, fraud, and account compromise. About the Role We're looking for the first dedicated Data Scientist to partner with the Identity organization. In this role, you will define how we measure success across the entire identity journey—from first-time sign up and onboarding through authentication, account recovery, and enterprise identity experiences. You'll develop the experimentation frameworks, metrics, and analytical approaches that guide product decisions while helping the team navigate one of Identity's core challenges: optimizing growth while maintaining trust and security. You'll work closely with Product, Engineering, Design, Abuse, Risk, and Go-to-Market teams to identify opportunities, quantify trade-offs, and influence strategy. Some questions can be answered through A/B tests. Others require observational analyses, causal inference, and judgment under uncertainty. This is an opportunity to shape the analytical foundations of a high-impact product area from the ground up. This role is based in San Francisco, CA. We use a hybrid model (3 days/week in office) and offer relocation support. In this role, you will Define the north-star metrics and measurement frameworks used to evaluate the identity experience across consumer and enterprise products. Design and analyze experiments to optimize top-of

WHO WE ARE Edmentum is a dynamic educator and student-focused company dedicated to tech-enabled learning solutions. Our goal is to ensure that all students have access to flexible learning environments and educators have the tools they need to support their students. We are on a mission to create innovative, proven learning technology, partnering with educators to ignite student potential. We are a Remote First organization with a strong commitment to excellence, innovation, and customer satisfaction. What You'll Do As our Director of Marketing Operations, you will own the systems, data, and insights that power marketing at Edmentum. You will lead the modernization of our marketing technology stack, bring AI and intelligent automation into how the function operates, and build the team and analytics that guide marketing investment across the company. If you love turning complex operations into a scalable, data-driven capability, this role gives you the platform to do it. In this role you will: Build, coach, and lead a talented team of marketing operations and analytics professionals Own the strategy and direction of our marketing technology stack, including Marketo, LeanData, Salesforce, Demandbase, Power BI, and GA4 Champion AI-enabled tools and intelligent automation that transform how marketing works Set the standards for lead lifecycle, data governance, and attribution across the funnel Direct analytics and reporting that shape marketing strategy and influence executive decisions Partner with Revenue Operations, Sales, Finance, and IT to connect marketing strategy to revenue results Lead experimentation and continuous improvement that raise the bar for how marketing operates Who You Are You have 10 or more years of experience in marketing operations, marketing analytics, or revenue operations, including 2 or more years leading people. You have a bachelor's degree in Marketing, Business, Analytics, Data Science, or a related field, or equivalent professional exper

The Infrastructure team builds the foundation we need to support our web and mobile applications, as well as our robust API. We build and operate the software that enables Asana's security, scalability, and speed. Each day, we combine industry best-practices and innovation to support this product-focused company. We're looking for a Junior Infrastructure Software Engineer (New Grad) with a growing passion for Site Reliability and Operability. You will work with a world-class team of engineers on deploying and operating existing systems, and building new ones for challenges that are unique to our problem space. You will have a unique opportunity to learn how to design, develop, and operate services that power Asana, working on projects that help define the future of our infrastructure and how we architect and operate critical services at scale. This role is based in our Reykjavik office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. What You’ll Achieve Learn and Execute: Experience growth and development by being paired with a mentor who will support and guide you through opportunities to stretch and learn. Engineering Craftsmanship: Participate in Asana’s robust technical boot camps to learn our standards for high-quality, maintainable code. You will eventually own specific technical domains through our Areas of Responsibility (AoR) system. Build Foundations: Contribute to projects that define the future of infrastructure for Asana, learning how we architect and operate critical services at scale. Global Collaboration: Partner with other infrastructure teams in San Francisco, New York, and Warsaw to understand and contribute to our service-oriented architecture while navigating cross-timezone workflows. Tooling & Frameworks: Help develop framework