Support Experience Guide Jobs

The Service Analyst 1 is an entry-level position responsible for executing day to day customer service activities, while ensuring adherence to Citi’s policies and guidelines, in coordination with the Customer Service function. The overall objective is to resolve client inquiries and issues and to provide on-going customer support. Responsibilities: Assist with the administration of compliance procedures and control systems for the business review department, including monitoring, researching and responding to compliance related inquiries across all product lines Ensure accuracy of research and compliance advice provided to members of sales force team Develop information regarding required changes in reports and procedures Assist with the preparation of written and verbal reports for senior management on compliance program status, issues, trends and concerns Support sales force and management by implementing recommendations concerning changes, improvements and enhancements Apply knowledge of how the team interacts with others in order to accomplish Customer Service goals Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: Previous relevant experience preferred Series 6 and 26 License. Fundamental understanding of industry regulations in the US and Can

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Company : Oak Street Health Title : Registered Nurse (In Center) Location: Riverdale Role Description The purpose of a Center Nurse at Oak Street Health is to build strong relationships with Oak Street Health patients by coordinating their care and providing a seamless experience to patients and their support team. At Oak Street Health you will use an integrated approach toward achieving desired patient outcomes by utilizing standards, guidelines and pathways for care delivery. Through clinical assessment, intervention and education you will ensure our patients are provided competent nursing care in a timely manner. Our Center Nurses drive quality care, it is of vital importance that our nurses incorporate data and information to improve care and enhance our patient outcomes. You will work to create an engaging and welcoming environment through team communication and delegation to empower other members of the care team to deliver the best care to our patients. Our Center Nurses report to the Practice Manager or Nurse Supervisor (where applicable). Core Responsibilities: ● Provide competent nursing care by displaying proficiency in this role and executing job responsibilities in a safe and consistent manner ● Respond to incoming telephonic requests in a dependable manner, ensuring we are responsive to their ne

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Title: Registered Nurse Company: Oak Street Health Role Description: The purpose of a Registered Nurse at Oak Street Health is to build strong relationships with Oak Street Health patients by coordinating their care and providing a seamless experience to patients and their support team. At Oak Street Health you will use an integrated approach toward achieving desired patient outcomes by utilizing standards, guidelines and pathways for care delivery. Through clinical assessment, intervention and education you will ensure our patients are provided competent nursing care in a timely manner. Our Registered Nurses drive quality care, it is of vital importance that our nurses incorporate data and information to improve care and enhance our patient outcomes. You will work to create an engaging and welcoming environment through team communication and delegation to empower other members of the care team to deliver the best care to our patients. Our Registered Nurses report to the Practice Manager or Nurse Supervisor (where applicable). Core Responsibilities: Provide competent nursing care by displaying proficiency in this role and executing job responsibilities in a safe and consistent manner Respond to incoming telephonic requests in a dependable manner, ensuring we are responsive to their needs and excee

MongoDB is looking for a Senior Manager, Procurement (Software) to support our growing company's needs. This role requires a strategic thinker, but also someone who is prepared to “roll up their sleeves.” It also requires interaction across the organization, globally. The right candidate will be a builder with strong analytical, negotiation and communication skills. This position will work in the Procurement Team managing procurement analyst and supporting the company in creating and implementing a category strategy for global Software. This role is based in the New York office and will be reporting to the Head of Procurement & Travel who is also based in New York. By joining the MongoDB Procurement team you will be gaining an enormous amount of experience while accelerating your career. This role will be based remotely in the United States. Key Responsibilities: Serve as the main point of contact for global Software contracts, leading category strategic initiatives and managing a team of procurement analysts Collaborate cross-functionally across the organization with stakeholders and the global Legal team to ensure vendor compliance and requirements are met Develop and execute a Software Category Management strategy and roadmap aligned with company growth and technology goals Own and manage a pipeline of software renewals, sourcing initiatives, and supplier engagements, ensuring proper planning and execution across the organization Build a deep understanding of software spend, market trends, licensing models, and supplier landscapes to unlock cost savings and value optimization Establish trusted partnerships with key stakeholders in Finance, Legal, IT, Security, and business teams to guide procurement decision-making Partner with global teams across regions and time zones, including regular collaboration during Pacific Time business hours Drive supplier negotiations, vendor performance management, and sourcing activities to secure optimal commercial outco

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Utilization Management Nurse Consultant Clinical Precertification RN (Medicare) Remote | Full-Time | Weekday Schedule Are you a Registered Nurse ready to make an impact beyond the bedside? Join our team and use your clinical expertise to ensure members receive the right care at the right time. What You’ll Do · Review clinical cases and make coverage determinations using evidence-based guidelines · Collaborate with providers and care teams to coordinate appropriate treatment · Apply clinical judgment to support utilization and benefit management decisions · Identify opportunities to improve care quality and member outcomes · Serve as a clinical resource across internal and external stakeholders What You Bring - REQUIRED · Active, unrestricted RN license in the state of residence. · 3+ years of RN experience, including 1+ year in Med/Surg · Strong clinical assessment and decision-making skills · Experience with Microsoft Office (Outlook, Teams, Excel) · Ability to work Monday–Friday, 9:00 AM–6:00pm PM in your time zone. Utilization Management is a 24/7 operation and work schedules will include holidays and evening hours · Associate Degree in Nursing Nice to Have · Utilization Management or Prior Author

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Utilization Management Nurse Consultant Clinical Precertification RN (Medicare) Remote | Full-Time | Weekday Schedule Are you a Registered Nurse ready to make an impact beyond the bedside? Join our team and use your clinical expertise to ensure members receive the right care at the right time. What You’ll Do Review clinical cases and make coverage determinations using evidence-based guidelines Collaborate with providers and care teams to coordinate appropriate treatment Apply clinical judgment to support utilization and benefit management decisions Identify opportunities to improve care quality and member outcomes Serve as a clinical resource across internal and external stakeholders What You Bring - REQUIRED Active, unrestricted RN license in the state of residence. 3&#43; years of RN experience, including 1&#43; year in Med/Surg Strong clinical assessment and decision-making skills Experience with Microsoft Office (Outlook, Teams, Excel) Ability to work Monday–Friday, 9:00 AM–6:00 PM in your time zone. Utilization Management is a 24/7 operation and work schedules will include holidays and evening hours Associate Degree in Nursing Nice to Have Utilization Management or Prior Authorization experience Managed care background</l

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Medicare Precertification Utilization Management Nurse Consultant (RN) Remote | Full-Time | Weekends Are you a detail-oriented RN passionate about improving healthcare outcomes? Join our Utilization Management team and play a key role in ensuring members receive the right care at the right time. What You’ll Do Review and assess clinical information to support coverage determinations Apply clinical guidelines, policies, and sound judgment across the care continuum Collaborate with providers and care teams to coordinate treatment plans Identify opportunities to enhance quality, efficiency, and member outcomes Refer members to additional programs and services as appropriate Serve as a clinical resource within utilization/benefit management Schedule Training: Monday–Friday, 8:30 AM–5:00 PM (EST) After training: 4-day WEEKEND schedule (Friday–Monday, 10-hour shifts) Includes evening hours and occasional holidays (24/7 operation) Required Qualifications Active, unrestricted RN license in state of residence 3&#43; years of RN experience 1&#43; year Med/Surg experience Proficiency with Microsoft Office (Outlook, Teams, Excel) Willingness to work required schedule post-training Preferred Qualifications <l

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Title: Registered Nurse Company: Oak Street Health Role Description: The purpose of a Registered Nurse at Oak Street Health is to build strong relationships with Oak Street Health patients by coordinating their care and providing a seamless experience to patients and their support team. At Oak Street Health you will use an integrated approach toward achieving desired patient outcomes by utilizing standards, guidelines and pathways for care delivery. Through clinical assessment, intervention and education you will ensure our patients are provided competent nursing care in a timely manner. Our Registered Nurses drive quality care, it is of vital importance that our nurses incorporate data and information to improve care and enhance our patient outcomes. You will work to create an engaging and welcoming environment through team communication and delegation to empower other members of the care team to deliver the best care to our patients. Our Registered Nurses report to the Practice Manager or Nurse Supervisor (where applicable). Core Responsibilities: Provide competent nursing care by displaying proficiency in this role and executing job responsibilities in a safe and consistent manner Respond to incoming telephonic requests in a dependable manner, ensuring we are responsive to their needs and excee

The Datadog Agent is our flagship open-source project and a critical part of how customers experience Datadog, with hundreds of engineers contributing annually across multiple languages and platforms. As Manager II, Engineering for Datadog Agent SDLC, you will lead the systems, tooling, and developer experience that enable engineers to build, test, secure, and ship software that runs in customer environments. You will guide the evolution of our software development lifecycle as AI coding tools reshape how software is developed, while strengthening our approach to software supply-chain security, build infrastructure, correctness, and performance. This is an opportunity to shape engineering practices for the Agent and establish patterns that can influence other open-source projects across Datadog. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Lead the engineering teams responsible for the Agent developer experience, build systems, correctness, and performance benchmarking platforms Own software supply-chain security for a public repository that ships into customer infrastructure - provenance, signing, dependency and contribution review, and the new risks coding agents introduce Evolve the Agent software development lifecycle to support hundreds of contributors while improving developer velocity, reliability, and security Drive AI coding enablement across the Agent ecosystem, adapting development workflows and infrastructure as engineers increasingly work alongside coding agents Guide the evolution of build infrastructure for a complex, multi-language, multi-platform codebase, including the continued adoption and development of modern build systems Hire, mentor, and develop engineering managers and staff engineers across multiple geographies Who You Are:

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Utilization Management Nurse Consultant Clinical Precertification RN (Medicare- Complex Spine Team) Remote | Full-Time | Weekday Schedule Are you a Registered Nurse ready to make an impact beyond the bedside? Join our team and use your clinical expertise to ensure members receive the right care at the right time. What You’ll Do Review clinical cases and make coverage determinations using evidence-based guidelines Collaborate with providers and care teams to coordinate appropriate treatment Apply clinical judgment to support utilization and benefit management decisions Identify opportunities to improve care quality and member outcomes Serve as a clinical resource across internal and external stakeholders What You Bring - REQUIRED Active, unrestricted RN license in the state of residence. 3&#43; years of RN experience, including 1&#43; year in Med/Surg Strong clinical assessment and decision-making skills Experience with Microsoft Office (Outlook, Teams, Excel) Ability to work Monday–Friday, 9:00 AM–5:30 PM in your time zone. Utilization Management is a 24/7 operation and work schedules will include holidays and evening hours Associate Degree in Nursing Nice to Have Utilization Management or Prior Authorization experience Manage

About Sureify Sureify builds the digital platform life and annuity carriers use to sell, serve and grow. Our products — LifetimeACQUIRE, LifetimeAGENT, LifetimeSERVICE and CoreCONNECT — power quote-to-issue, agent portals, policyholder self-service and the data layer behind them. Carriers like Amica, AAA Life, Nationwide and Farmers rely on Sureify to support more than 1.5 million agent and policyholder interactions every month. The role Sureify is looking for an Event & Campaign Marketing Specialist to help bring our brand and product story to life, both in the room and on the page. You'll support our events and campaigns from idea through execution, helping create the content, creative, and experiences that represent our brand. You'll work closely with sales, product, marketing, creative and leadership to keep projects moving and ensure we show up in the market with a clear, consistent message. This is a great fit for someone early in their marketing career with 1–2 years of experience who is ready to take on more ownership, wants hands-on exposure to B2B SaaS marketing and a clear path to grow into event, field or campaign marketing. You should be a strong writer, have a good eye for visual storytelling, be organized, and enjoy working across different types of marketing projects. What You'll Do Events: Help plan and execute Sureify's presence at industry conferences, sponsorships, and webinars, including event materials, promotions, logistics, and onsite support. Campaigns: Help develop and execute marketing campaigns across email, social, web, events, press, and sales materials. Creative & Content: Write copy and help guide the design of marketing assets, including social posts, emails, presentations, one-pagers, and event materials. Project Coordination: Keep marketing projects organized and moving; managing timelines, details, and deliverables across multiple initiatives. Collaboration: Work closely with sales, product marketing, leadership, and exter

FEQ427R171 As a Field Engineering Manager, you will lead a team of technical pre-sales Solutions Architects and Solutions Engineers in Germany. Your experience partnering with the sales organization will help drive revenue with the right approach whilst coaching sales and pre-sales teams to work together. You will guide and get involved to enhance your team's effectiveness; be an expert at communicating complex, business value-focused solutions, support complex sales cycles, and build relationships with important partners in large corporations. The impact you will have: Hire, mentor and grow the pre-sales team in Germany Build a motivated collaborative culture within a hyper-growth team to embody and promote Databricks customer-obsessed, teamwork and diverse culture Support increased return on investment of SA involvement in sales cycles Ensure a solution and value-based selling within the field-engineering organization Display an understanding of needs and revenue potential for accounts in the assigned region Engage with key customer executives to build and strengthen strategic partnerships Ensure close alignment with partners and internal services to secure implementation strategies within accounts Continue to build Databricks' brand as a member of the Leadership team in partnership with Marketing and Sales teams across the region What we look for: Experience managing a team of successful Big Data, Cloud, or SaaS professionals Experience in consumption based business environments Have experience mentoring and scaling technical teams Success in instituting processes for technical field members to lead efficiency and product focus Ability to partner and collaborate with Sales and other cross-functional leaders Passionate about data and AI market and Cloud software models and being able to deliver a strong POV on the value of Databricks solutions Technical or consulting background either in Data Engineering, Database technologies or Data Science Strong communic

Job Overview We’re excited to invite you to join the World of Warships team. We’re looking for a UI Designer with GameDev experience to craft interfaces for gameplay features and mechanics, making complex systems intuitive and enjoyable for players. This role is open in our Belgrade and Nicosia offices, and we’d be happy to have you on board as we continue shaping the player experience and bringing new game features to life. Reports to Team Lead What will you do? Designs and maintains complex UI systems that support multiple gameplay mechanics, features, or interconnected product areas Defines interaction patterns, scalable information architecture, and reusable design solutions within assigned scope Creates and maintains comprehensive implementation documentation, UI guidelines, component usage rules, and design standards Leads UX analysis of complex features using player feedback, research findings, analytics, and usability data Ensures UI solutions support gameplay clarity, accessibility, engagement, retention, and overall player experience goals Identifies usability risks, implementation constraints, and design inconsistencies and drives improvements across systems Mentors less experienced UI designers and supports design quality through reviews, feedback, and knowledge sharing Collaborates with cross-functional stakeholders to align UI solutions with product, technical, and artistic objectives What are we looking for? 2+ years of experience designing complex, intuitive user interfaces for games or interactive products Deep understanding of UX principles, interaction design, information architecture, and player behavior Ability to design scalable UI systems and establish reusable patterns and standards Experience using analytics, user research, and feedback to drive design decisions Ability to lead discussions, resolve design challenges, and influence cross-functional deci

Job Overview We’re excited to invite you to join the World of Warships team. We’re looking for a UI Designer with GameDev experience to craft interfaces for gameplay features and mechanics, making complex systems intuitive and enjoyable for players. This role is open in our Belgrade and Nicosia offices, and we’d be happy to have you on board as we continue shaping the player experience and bringing new game features to life. Reports to Team Lead What will you do? Designs and maintains complex UI systems that support multiple gameplay mechanics, features, or interconnected product areas Defines interaction patterns, scalable information architecture, and reusable design solutions within assigned scope Creates and maintains comprehensive implementation documentation, UI guidelines, component usage rules, and design standards Leads UX analysis of complex features using player feedback, research findings, analytics, and usability data Ensures UI solutions support gameplay clarity, accessibility, engagement, retention, and overall player experience goals Identifies usability risks, implementation constraints, and design inconsistencies and drives improvements across systems Mentors less experienced UI designers and supports design quality through reviews, feedback, and knowledge sharing Collaborates with cross-functional stakeholders to align UI solutions with product, technical, and artistic objectives What are we looking for? 2+ years of experience designing complex, intuitive user interfaces for games or interactive products Deep understanding of UX principles, interaction design, information architecture, and player behavior Ability to design scalable UI systems and establish reusable patterns and standards Experience using analytics, user research, and feedback to drive design decisions Ability to lead discussions, resolve design challenges, and influence cross-functional deci

Position: Mechanical Engineer Location: Austin, Texas Job Overview: Infinitum is looking for a full-time Mechanical Engineer to work on site in our fan engineering team. In this role you will be a key contributor in developing proprietary commercial and industrial fan systems for Infinitum. Key Responsibilities: Conduct product design and development following general design guidelines and tools including CAD programs. Conduct calculations and analysis using closed-form methods, computer applications, and FEA and other simulation tools. Develop calculation tools for specific problems. Support other departments and customers by addressing technical questions under general design guidelines. Review drawings, schematics, bills of material, and other documentation necessary to manufacture, test, install, and commission products. Create and enhance specific design guidelines by leveraging past experience and technical learning. Develop new products by providing input on specifications, designing and building prototypes, devising validation tests, and preparing supporting documentation. Provide input to project feasibility and cost analysis. Participate in product improvement, productivity improvement, standardization, cost reduction, and cycle time reduction initiatives. Lead some of these initiatives. Provide disposition to non-conformances and participate in corrective actions providing technical input based on established design guidelines. Qualifications and Skills Must-Have Skills: Bachelor's degree (B.S.) from a four-year college or university in Engineering or Physical Science with 4+ years of related work experience, or an equivalent combination of education and experience. Basic design knowledge of machined components, sheet metal parts, castings, and injection molded components. Proficiency in SolidWorks (CSWP preferred), including sheet metal design and generating manufacturing drawings. Understanding of ASME Y14.5 GD&T and how to apply