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Support Manager Jobs

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Explore current support manager jobs. Use filters to narrow by work mode, employment type, experience and date posted.

About the job Who are we? About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career About The Team The Stripe Delivery Center (SDC) strategy will provide operational leverage and expand Stripe’s portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams. Stripe’s People & Places Operations team will sit within the SDC and is a highly collaborative, cross-functional team that drives key support for the People and Places function. We work with many different teams at Stripe. We are nimble and flexible individuals that can wear many different hats. We don’t mind working through ambiguity and love adding organization to chaos. We believe that success is not defined by any one individual, but rather by the collective work of the entire team Key Responsibilities Provide strategic HR leadership to HR Operations. Effectively manage, develop and engage the global team Ensure an exceptional employee experience by simplifying key processes Lead and implement HR initiatives and projects which are aligned within HR and Centers of Expertise (COE) Coordinate and lead key projects for improvement across HR Identify best practices that can be applied to improve work tasks and processes Deliver service improvement activity across HR through employing process improvement methodologies and the application of innovative thinking Promote and lead change Supports the administration and maintenance of HR systems while driving process and data integrity across the HR landscape Participate

salesforceExcelhuman resources
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Biohub
📍 Redwood City• Full-time• From $106K/yr
3mo ago

Biohub is the first large-scale initiative bringing frontier AI models, massive compute, and frontier experimental capabilities under one roof. We're building a general-purpose system to accelerate scientific discovery, integrating frontier AI models, biological foundation models, and lab capabilities, with the ultimate goal of curing disease. Our technology powers scientists around the world, translating AI capabilities into tools that accelerate research everywhere. The Team Through our multi-dimensional imaging program, we build imaging tools that capture life across scales — from single proteins to whole organisms — revealing how proteins and cells function, communicate, and assemble into living systems. These observations are laying the groundwork for a new generation of AI models that can predict cellular behavior and guide the development of better treatments for widespread diseases. You can learn more about our work here . Our work brings together three powerhouse universities - Stanford, UC Berkeley, and UC San Francisco - into a single collaborative technology and discovery engine. Our Vision Pursue large scientific challenges that cannot be pursued in conventional environments Enable individual investigators to pursue their riskiest and most innovative ideas Facilitate research by scientists and clinicians at our home institutions and beyond We are a team of passionate individuals powered by technology, guided by scientific research, and driven by collaboration, working toward a mission to cure or prevent all disease. The Opportunity We are looking for a self-motivated individual with a scientific background to join the Lab Management team. This role will report to the Senior Lab Manager and support group leaders, platform leaders, and scientists within the Biohub to carry out their role(s). The Lab Management team is responsible for the day-to-day operations and implementation of processes to ensure smooth operation of the laborat

restaigo
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OpenAI
📍 San Francisco• Full-time• Remote• $240K – $266K/yr
2 days ago

About the Role This Events Manager will support the planning and execution of high-touch creator, press, and executive-facing events at OpenAI. Working under the guidance of the Event Management Lead, this person will own critical workstreams across guest experience, front-of-house operations, vendor coordination, production logistics, and post-event reporting. The ideal candidate is highly detail-oriented, polished under pressure, and experienced in building white glove experiences for high-profile guests, including creators, media, executives, talent teams, and senior external partners. They should bring excellent judgment, a strong hospitality mindset, and a keen eye for the small details that make an event feel seamless, elevated, and deeply considered. In this role, you will: Manage and execute high-touch creator, press, and executive-facing events from end to end, including workstreams, agency management, registration, guest experience, catering, production logistics, and onsite execution. Develop and maintain comprehensive project timelines, tracking all milestones, deliverables, and deadlines to ensure seamless event execution. Source, negotiate, and coordinate with vendors, including caterers, AV providers, and creative production teams, ensuring adherence to OpenAI’s standards and compliance requirements. Oversee attendee registration, check-in processes, and manage event communications, including pre- and post-event outreach. Maintain meticulous financial records, closely monitoring budgets, processing invoices, and reporting on expenditures versus budget targets. Collaborate closely with and communicate effectively with internal stakeholders—including design, procurement, and security—to align all event elements with strategic goals and brand guidelines. Implement and manage safety and security protocols, prioritizing attendee well-being and compliance with health guidelines. Collect, analyze, and report event metrics, attendee feedback, and key learning

REMOTEartificial intelligenceaiExcel
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Biohub
📍 Redwood City• Full-time• Hybrid• $214K – $268K/yr
2mo ago

Biohub is the first large-scale initiative bringing frontier AI models, massive compute, and frontier experimental capabilities under one roof. We're building a general-purpose system to accelerate scientific discovery, integrating frontier AI models, biological foundation models, and lab capabilities, with the ultimate goal of curing disease. Our technology powers scientists around the world, translating AI capabilities into tools that accelerate research everywhere. The Team Through our multi-dimensional imaging program, we build imaging tools that capture life across scales — from single proteins to whole organisms — revealing how proteins and cells function, communicate, and assemble into living systems. These observations are laying the groundwork for a new generation of AI models that can predict cellular behavior and guide the development of better treatments for widespread diseases. You can learn more about our work here . Our work brings together three powerhouse universities - Stanford, UC Berkeley, and UC San Francisco - into a single collaborative technology and discovery engine. Our Vision Pursue large scientific challenges that cannot be pursued in conventional environments Enable individual investigators to pursue their riskiest and most innovative ideas Facilitate research by scientists and clinicians at our home institutions and beyond We are a team of passionate individuals powered by technology, guided by scientific research, and driven by collaboration, working toward a mission to cure or prevent all disease. The Opportunity Biohub is seeking an experienced Technical Project Manager to support the VP of Imaging in leading cross-functional teams to plan, execute, and deliver ambitious imaging science and technology projects. The ideal candidate will combine strong technical knowledge with exceptional project management skills to guide complex initiatives from conception to completion. This is ideal for a TPM who takes pride in discipli

restaigo
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Leidos
📍 Chantilly• $73.5K – $132.8K/yr
7 days ago

Leidos is seeking a mid-level Knowledge Manager to support an upcoming program in Chantilly, VA. The Knowledge Manager will support the development, management, and continuous improvement of Knowledge Management (KM) capabilities to improve information sharing, collaboration, content discoverability, and organizational efficiency. Primary Responsibilities: Develop, manage, update, and maintain Knowledge Management systems and repositories, including SharePoint sites, databases, internal websites, and other collaboration platforms. Advise Government stakeholders on the effective use of KM tools, processes, and technologies to improve information sharing and collaboration. Organize and maintain information including analysis, assessments, legislative materials, policies, strategies, budget materials, IT information, procedures, and other relevant documentation. Establish and maintain content management standards, taxonomies, metadata, and workflows to improve the organization, accuracy, and discoverability of information. Create and maintain virtual communities of interest that facilitate collaboration, knowledge sharing, lessons learned, and best practices among the Agency and its partners. Develop and maintain user guides, knowledge articles, standard operating procedures, and other process documentation; provide training and support to system users, including IC partners. Support the integration of information with other databases, applications, and enterprise systems, as required. Identify opportunities to use automation, data visualization, and AI-enabled capabilities to improve access to and use of organizational knowledge. Maintain customer-wide repositories for AI use, customer support, instructions, Internal Process Documents (IPDs), policy memoranda, and other reference materials. Monitor content quality and repository performance, conduc

aicustomer service
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Asana
📍 San Francisco• $164K – $186K/yr
1mo ago

We’re looking for a Revenue Manager to support our global revenue accounting functions and collaborate with cross-functional teams . You will partner closely with Revenue Operations (Billings & Collections), Deal Desk, Business Technology, FP&A, Legal, Investor Relations, Sales, and other key stakeholders to influence and drive results for a wide array of business initiatives . In this role, you will oversee revenue recognition, contract reviews, and automation projects while supporting the maintenance of global revenue accounting policies and procedures . As part of our Finance team, you will contribute to the month-end close process, quarterly filings, and ad hoc requests, bringing technical ability and critical thinking to bridge the gap between operations, controls, and regulatory co mpliance . This role is based in our San Francisco office with an office-centric hybrid schedule . The standard in-office days are Monday, Tuesday, and Thursday . Most Asanas have the option to work from home on Wednesdays . Working from home on Fridays depends on the type of work you do and the teams with which you partner . If you're interviewing for this role, your recruiter will share more about the in-office requirements . What you’ll achieve Serve as a subject matter expert on revenue accounting, partnering with cross-functional teams to deliver revenue recognition–compliant solutions, including contract reviews and evaluation of non-standard sales arrangements . Support the company’s growth into a multi-product organization by driving continuous improvement of business processes, systems, and supporting documentation . Drive continuous improvement of revenue accounting processes, systems, and documentation to support a growing multi-product and consumption-based business model . Lead monthly revenue close activities, including the review of variance analyses, reconciliations, and SOX controls . Own and maintain the Company’s revenue recognition policy and other relate

aiproject managementaccounting
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Overview: We are looking for a Product Manager to support the build, rollout, adoption, and continuous improvement of AI-powered products used across Guidepoint’s expert-network operations. This role sits at the intersection of product management, product operations, workflow automation, AI adoption, and internal tools. The ideal candidate is a hands-on problem solver who can work closely with users, engineering, QA, design, operations, and leadership to turn high-friction workflows into reliable, scalable product systems. The Product Manager will support a portfolio of mature and emerging initiatives by writing clear requirements, managing user feedback, looking at adoption, usage data & analytics, triaging issues, supporting UAT and helping teams make data-driven product improvements. This role is especially important as Guidepoint expands its use of AI, automation, and human-in-the-loop workflows across complex operational processes. What You’ll Do: Product Delivery & Execution Partner with engineering, QA, UX, and business stakeholders to support timely and high-quality delivery of product improvements. Participate in sprint planning, backlog refinement, UAT, release readiness, and post-release review. Help ensure features are tested against real user workflows, edge cases, business rules, and operational expectations. Support rollout planning, user onboarding, training, and adoption follow-ups for new and existing product capabilities. Product Operations & Workflow Support Act as a day-to-day product contact for users Triage bug reports, user questions, change requests, and product feedback. Translate recurring themes into clear product requirements, tickets, acceptance criteria, and follow-up actions. Maintain strong product hygiene across Jira, Confluence, release notes, user documentation, and training materials. AI Workflows & Tools Work with product and engineering teams to ensure AI-driven features are usable, measurable, and aligned with

agileaiexcel
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Natera
📍 Us Remote• Remote
7 days ago

POSITION SUMMARY Natera is seeking a Data Privacy Manager to support the operationalization and continuous improvement of enterprise privacy capabilities that enable responsible, compliant, and scalable innovation across the organization. This is an individual contributor role that reports to the Director, Data Privacy and partners with cross-functional teams to help embed privacy principles throughout the lifecycle of data, technology, and innovation initiatives. This role helps implement scalable solutions that improve privacy operations and visibility into data use. In addition to core privacy responsibilities, this person will contribute to the evaluation of new initiatives and support strategic projects and emerging regulatory requirements across commercial, clinical, and research environments. This role requires a solid foundation in healthcare privacy, clinical research, and technology-enabled healthcare, coupled with the ability to translate regulatory, ethical, and operational requirements into practical solutions that support the business. Regarding culture, we seek people who demonstrate Natera's values, enjoy solving complex problems, empower others to thrive, lead by example, and adapt their playbook when necessary. RESPONSIBILITIES: Privacy Management & Governance Support the operationalization of enterprise privacy governance frameworks that enable responsible, compliant, and scalable use of information Partner with Legal, Regulatory, HealthCare Compliance, Security, and AI and Data Governance teams to align privacy requirements with broader governance and risk initiatives Help apply scalable decision-making frameworks and governance processes that support business objectives while maintaining patient trust and regulatory compliance Advise business and technology partners on privacy requirements, emerging risks, and evolving regulations Privacy Technology, Product & Engineering Partnership Support the continuous

REMOTEai
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Overview: We are seeking a detail-oriented and proactive Associate Project Manager to support our Sales team. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is eager to grow their career in project management and sales operations. The Associate Project Manager will serve as the right hand to our Sales team, ensuring that projects, client requests, and internal processes run smoothly from start to finish. Key Responsibilities: Assist Sales Managers with day-to-day project coordination, administrative tasks, and client communication. Track project timelines, deliverables, and milestones to ensure deadlines are met. Prepare and update project documentation, presentations, and sales materials. Act as a liaison between Sales, Operations, and other internal teams to support project execution. Monitor and report on project progress, highlighting risks and opportunities. Support proposal development, quotes, and contract preparation as needed. Manage data entry and updates in CRM systems to ensure accuracy. Provide follow-up on client requests and ensure a high level of customer satisfaction. Assist with scheduling meetings, coordinating logistics, and preparing agendas. Qualifications: Bachelor’s degree in business, Communications, or related field (or equivalent experience). 1–3 years of experience in project coordination, sales support, or a similar role. Strong organizational and time management skills with keen attention to detail. Excellent communication skills, both written and verbal. Proficiency in Microsoft Office Suite and CRM systems (e.g., examples here if applicable). Ability to multitask and work effectively under pressure in a team environment. A proactive, problem-solving mindset with a willingness to take initiative. BENEFITS Medical Dental Vision Employer Paid Basic Employee Life and AD&D Insurance Employer Paid Long Term Disability Flexible Spending Accounts Voluntary Short-Term Disabil

project managementlogisticsrecruitment
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CR
2mo ago

Overview: We are seeking a detail-oriented and proactive Project Manager to support our Sales team. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is eager to grow their career in project management and sales operations. The Project Manager will serve as the right hand to our Sales team, ensuring that projects, client requests, and internal processes run smoothly from start to finish. Key Responsibilities: Assist Sales Managers with day-to-day project coordination, administrative tasks, and client communication. Track project timelines, deliverables, and milestones to ensure deadlines are met. Prepare and update project documentation, presentations, and sales materials. Act as a liaison between Sales, Operations, and other internal teams to support project execution. Monitor and report on project progress, highlighting risks and opportunities. Support proposal development, quotes, and contract preparation as needed. Manage data entry and updates in CRM systems to ensure accuracy. Provide follow-up on client requests and ensure a high level of customer satisfaction. Assist with scheduling meetings, coordinating logistics, and preparing agendas. Qualifications: Bachelor’s degree in business, Communications, or related field (or equivalent experience). 1–3 years of experience in project coordination, sales support, or a similar role. Strong organizational and time management skills with keen attention to detail. Excellent communication skills, both written and verbal. Proficiency in Microsoft Office Suite and CRM systems (e.g., examples here if applicable). Ability to multitask and work effectively under pressure in a team environment. A proactive, problem-solving mindset with a willingness to take initiative. #CROffice BENEFITS Medical Dental Vision Employer Paid Basic Employee Life and AD&D Insurance Employer Paid Long Term Disability Flexible Spending Accounts Voluntary Short-T

project managementlogisticsrecruitment
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Datadog
📍 Bengaluru• Full-time
4mo ago

Datadog is seeking a Field Marketing Manager to support and execute high-impact programs across India. You’ll collaborate with regional Sales and Marketing teams to drive pipeline generation and deliver engaging in-person and virtual event experiences. You will drive regional marketing initiatives, gaining hands-on experience across campaign strategy, execution, and cross-functional alignment. This is an exciting opportunity for a results-driven marketer looking to make an immediate and measurable impact. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Execute field marketing programs, including Datadog Live events, third-party sponsorships, customer panels, workshops, and executive experiences Drive the customer stories initiative for India, while collaborating with regional and global stakeholders Manage field projects from planning through execution, ensuring on-time, on-brand delivery Own on-site logistics and execution for smaller, high-touch regional events Collaborate with Sales, SDR, Demand Generation, Marketing Ops, Procurement, and other teams to ensure efficient task management and to maximize event engagement Track and analyze program results to evaluate pipeline impact and provide insights to inform future campaigns Who You Are: 5-7 years of experience in B2B marketing, preferably in the technology industry Creative and results-oriented, with a strong passion for customer-centric event experiences Highly organized and able to manage multiple priorities under tight deadlines Independent, detail-oriented, and comfortable taking initiative Collaborative and comfortable dealing with ambiguity You communicate clearly and effectively in English, both in writing and speaking. Familiarity with Salesforce, Google Suite, and project management tools i

aisalesforceproject management
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Z
Zoox
📍 Hayward• Full-time• $151K – $182K/yr
10mo ago

We are seeking an experienced Fleet Support Inventory Planning Manager to lead a team of inventory and transportation planners responsible for ensuring parts availability that supports our service operations, field maintenance, and fleet uptime. This role is critical to maintaining high service reliability, minimizing vehicle downtime, and ensuring the right parts are positioned in the right locations based on usage patterns, service forecasts, and operational priorities. The ideal candidate brings deep experience in service parts planning, after-sales support, and spare parts lifecycle management. This individual will work cross-functionally with Service Operations, Field Maintenance, Procurement, Engineering, Logistics, and Finance to ensure service parts are accurately forecasted, sourced, stocked, and replenished across the network. In this role, you will: Lead and develop a team of service parts and transportation planners. Oversee inventory planning and replenishment for all service and maintenance parts. Build and execute service parts strategies balancing availability, cost, and working capital. Ensure material readiness to support scheduled and unscheduled fleet service with zero downtime. Manage part lifecycle transitions including new service parts, supersessions, revisions, and end-of-life. Maintain accurate SAP (S/4HANA) planning data, including MRP parameters, lead times, and safety stock. Analyze consumption trends, failure rates, and field demand to forecast and right-size inventory levels. Collaborate with Procurement and suppliers to ensure reliable lead times and supply continuity. Coordinate transportation and logistics to ensure timely delivery of critical service materials. Monitor and report on KPIs such as fill rate, backorders, days of supply, and fleet uptime impact.

SAPfinancesupply chain
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