Support Operations Lead Jobs

About the Role Claude is one of the fastest-growing AI products in the world, with tens of millions of users worldwide relying on Claude across web, mobile, and desktop. As a Product Manager on the App Foundations team, you’ll be responsible for key parts of the

About the role As a Product Manager focused on Enterprise Privacy, you'll collaborate with Privacy Engineering, Infrastructure, Trust and Safety, Legal, Security, GTM, enterprise and platform product teams, and our cloud partners to evolve and extend the control

About the role As a Product Manager in the Internal Products and Technologies organization, you'll partner with Engineering, Design, Growth, Trust & Safety, Support, and Finance to build the billing experiences every Claude customer uses, from the first purchase

About the role Anthropic is dedicated to developing AI assistants that are helpful, harmless, and honest. As usage of our AI services grows, we need to ensure they are not misused. The Safeguards team is at the forefront of protecting our users from the risks of

Product Manager, Safeguards (Account Integrity & Abuse) at Anthropic in San Francisco, New York, United States. $385K – $460K/yr.

About the role As Claude reaches more people, including individuals, businesses, developers building on our APIs, and the platforms and resellers building on top of those, knowing who is on the other side of a request and what they are allowed to do becomes foun

About the role We're seeking an experienced Social Escalations Manager to be a founding member of a new pillar of our Operations organization: Community & Executive Escalations. This role is the front line of how Anthropic protects its reputation when high-stake

About the role We're seeking an experienced Executive Escalations Manager to be a founding member of a new pillar of our Operations organization: Community & Executive Escalations. This role is the front line of how Anthropic protects its reputation when high-st

About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy exp

About the role Claude is now good at security work. It finds and fixes vulnerabilities in real codebases, triages alerts, and reasons about how an attacker would move through a system, and it improves with every model we ship. Many security platforms build on Cl

About the role Governments do some of the most consequential work there is: deciding benefits claims, getting veterans to care, investigating financial misconduct, running unemployment insurance, and producing the analysis that world leaders act on. Anthropic's

About the role Anthropic's New Markets and Monetization team exists to bring transformational AI to every business. Model capabilities are compounding, and the Claude Platform is how businesses build with our models. Our job within the Claude Platform is to make

About the role As a Product Manager for the Research team at Anthropic, you will own the ideation and deployment of new models and products as we advance frontier, safe AI technology. You will work closely with our research teams to help productize credible appl

Product Manager, Safeguards Rare Harms at Anthropic in San Francisco, California, United States. $305K – $385K/yr.

About the Role Anthropic's Human Data Platform team builds systems designed to collect data that improves our models. This includes the infrastructure to simulate real-world environments and tasks, novel interfaces for data vendors to use, and the pipelines that