Support Operations Lead Jobs

We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.) Our Mission: To actively connect people to their next great opportunity. Who We Are: ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects job seekers with millions of businesses of all sizes through innovative mobile app, web, and email services, as well as partnerships with the best job sites on the web. ZipRecruiter has the #1 rated job search app on iOS & Android. Summary : ZipRecruiter is seeking a strategic and forward-thinking Senior Manager of Revenue Operations to lead operational strategy and execution for our Small & Medium Business (SMB) go-to-market teams. As the central owner of our SMB go-to-market operations architecture, you will play a critical role in driving revenue growth through efficient and scalable processes. The ideal candidate is a detail-oriented people leader with a passion for process improvement and strong experience managing cross-functional operational projects. You will work with our Sales and CS leaders to prioritize and scope initiatives to support revenue growth, and will manage multiple analysts with a range of skillsets in executing on those initiatives. If you love connecting the dots between strategy and operational execution, this role is for you. Responsibilities: Strategic roadmap ownership: Work with SMB Operations analysts and Sales leaders to identify the most valuable process and operational improvements for our GTM teams. Cross-functional leadership: Lead complex strategic projects (for example, launching new sales teams) from conception to execution through collaboration across multiple departments. Team leadership and coaching: Manage and coach a team of analysts by aligning their day-to-day work with ZipRecruiter’s overall strategic initiatives an

Job Requisition ID # 26WD101494 Machine Learning Operations Developer, Inference, AI/ML Platform L'affichage de poste en français suivra / The French job posting follows Position Overview Autodesk, a global leader in 3D design, engineering, manufacturing, and entertainment software, is seeking an MLOps Developer to join our AI/ML Platform team. This role will contribute to ensuring the smooth operationalization of machine learning models and the overall efficiency of our next-generation AI/ML platform used in the development of machine learning and generative AI solutions powering Autodesk’s suite of products and services. You will collaborate with research and product engineering teams from various domains including design, construction, manufacturing, and media & entertainment to support platform operations. The role is hybrid Toronto or Montreal. Responsibilities Contribute to the operational excellence of our AI/ML Platform by implementing and optimizing MLOps practices Develop and maintain automated deployment pipelines for machine learning models, supporting seamless transitions from development to production Collaborate with cross-functional teams to design, implement, and maintain scalable infrastructure for model training, inference, and data processing <li style="color:#1d

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. We are looking for a detail-driven Legal Billing Specialist to join our growing Legal Operations Team. In this role, you will own the day-to-day of outside counsel and vendor billing across our matter management and eBilling platforms—reviewing invoices, enforcing our Outside Counsel Guidelines and negotiated fee arrangements, and keeping our legal spend accurate, compliant, and on time. The ideal candidate is tech-savvy, numbers-oriented, and thrives under recurring billing deadlines, bringing a collaborative and transparent approach to partnering with attorneys, law firms, and Finance. This is a billing-focused role that also supports the broader Legal Operations function. Responsibilities: Prepare, review, and process outside counsel and vendor invoices; audit prebills and invoices, and flag rate errors, block-billing, math discrepancies, and billing-guideline violations before approval. Manage the day-to-day operation of the eBilling and matter management platform (Onit), including invoice intake, LEDES processing, rejections and appeals, accruals, and international / AP invoice processing. Enforce compliance with Lyft’s Outside Counsel Guidelines (OCG) and negotiated fee and alternative fee arrangements (AFAs); process write-offs, write-downs, and adjustments with clear documentation and audit trail. Manage timekeeper and billing-rate submissions and approvals; maintain accurate rate cards, matter budgets, and phase/task coding across the portfolio. Serve as the primary point of contact for billing inquiries and disputes; resolve discrepancies promptly by partnering with attorneys, law firms, and support staff. Partner closely with the Legal Operations eBilling Lead and with Finance / Accounts Payable on accruals, month- and quarter-end close, reconciliation, and payment status. Onboard outside

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. We are looking for a detail-driven Legal Billing Specialist to join our growing Legal Operations Team. In this role, you will own the day-to-day of outside counsel and vendor billing across our matter management and eBilling platforms—reviewing invoices, enforcing our Outside Counsel Guidelines and negotiated fee arrangements, and keeping our legal spend accurate, compliant, and on time. The ideal candidate is tech-savvy, numbers-oriented, and thrives under recurring billing deadlines, bringing a collaborative and transparent approach to partnering with attorneys, law firms, and Finance. This is a billing-focused role that also supports the broader Legal Operations function. Responsibilities: Prepare, review, and process outside counsel and vendor invoices; audit prebills and invoices, and flag rate errors, block-billing, math discrepancies, and billing-guideline violations before approval. Manage the day-to-day operation of the eBilling and matter management platform (Onit), including invoice intake, LEDES processing, rejections and appeals, accruals, and international / AP invoice processing. Enforce compliance with Lyft’s Outside Counsel Guidelines (OCG) and negotiated fee and alternative fee arrangements (AFAs); process write-offs, write-downs, and adjustments with clear documentation and audit trail. Manage timekeeper and billing-rate submissions and approvals; maintain accurate rate cards, matter budgets, and phase/task coding across the portfolio. Serve as the primary point of contact for billing inquiries and disputes; resolve discrepancies promptly by partnering with attorneys, law firms, and support staff. Partner closely with the Legal Operations eBilling Lead and with Finance / Accounts Payable on accruals, month- and quarter-end close, reconciliation, and payment status. Onboard outside

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . This is a 12-week internship during summer 2027. Join the Institutional Operations Solutions (IOS) team within the Institutional group as a Institutional Operations Intern. This team manages risk and delivers operational solutions across Coinbase’s Institutional organization, supporting a broad range of teams and functions that help scale the institutional business. You'll work cross-functionally with internal stakeholders and institutional clients, tackling real operational challenges. What you'll do: Support day-to-day IOS operations while identifying and managing operational risk across compliance and regulatory requirements Identify opportunities to improve existing processes and risk management capabilities, recommending solutions backed by data analysis Partner with Product, Engineering, and other cross-functional stakeholders to build technology solutions that support institutional operations at scale Analyze data sets and deliver recommendations grounded in sound quantitative reasoning Collaborate with fellow interns on a group project solving a real business problem, presenting findings and solutions to the leadership team Required Skills and Experience: Currently pursuing a degree or certificate in business, management, finance, accounting, or a related discipline Demonstrated problem-solving ability with capacity to identify second-order effects and

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Marketing Operations team drives excellence across the shared infrastructure that the marketing and sales development teams depend on: lead routing and lead management, prospect data, campaign production, marketing systems, and sales development systems. The infrastructure covers three vertical channel groups: inbound and outbound sales, digital marketing, and in-person events. We ensure that the underlying operations and systems are reliable, scalable, and well-maintained. In close partnership with Demand Generation Systems, Marketing Operations enables global and region marketers and Sales Development Representatives to focus on driving revenue rather than wrestling with operations and systems. What you’ll do We are looking for a Head of Marketing Operations to lead a critical team to help power Stripe's growth. You will set the direction of marketing operations, solve time-sensitive and complex operational and systems challenges, and develop managers and individual contributors. You will be an indispensable partner to peers in Marketing, Sales Development, Product Management, Engineering, Analytics, and Data Science. You will be directly responsible for a global marketing operations team of 15-20, in addition to 25-30 production specialists with a dotted-line reporting relationship. Responsibilities Drive excellence in the operations and systems that support inbound and outbound sales, digital marketing channels, and in-person eve

Our Purpose Mastercard powers economies and empowers people in 200&#43; countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Settlement Operations, Brazil Overview: The Director of Settlement Operations will lead Mastercard’s Card Network Settlement Operations in Brazil. This role oversees the service delivery team responsible for facilitating the settlement of funds between Mastercard customers, including daily settlement processing and the monitoring of participants across the network ecosystem. Role: • Oversee Brazil’s domestic settlement operations by monitoring daily payment statuses of issuers and acquirers, resolving funding failures, coordinating reprocessing and managing escalations to maintain market stability. • Manage weekly participant onboarding and maintenance activities for the Mastercard scheme, including additions, updates, and removal of issuers, acquirers, and sub-acquirers at Nuclea supporting Franchise • Serve as the Brazil market subject-matter expert, leading cross-functional issue resolution and stakeholder engagement across customers, vendors, and internal teams • Manage the monthly IOF tax withholding process for credit, debit and prepaid card transactions for transactions made abroad in foreign countries • Lead financial reconciliation and exposure reporting for crisis events, and provide analysis and quantification to support internal stakeholders • Support audit and compliance

Healthcare is complex. We’re here to change that. RVO Health is a health technology company on a mission to make health easier to navigate, more accessible, and more affordable for everyone. Here, you'll help over 40 million people every month, with a team that genuinely cares about the work and each other. At a Glance The Senior Business Operations Analyst is a crucial role within our organization, requiring work in various capacities and adaptation to different work arrangements based on the needs set by business. Where You'll Be Location: New York City, NY | Hybrid We believe great collaboration happens when we're together, solving problems, learning from each other, and connecting as a team. That's why we’re in our offices Tuesday through Thursday each week. You are welcome to work remotely Mondays and Fridays if you wish. Office address: 250 Park Ave S, New York, NY 10003 (Union Square) What You’ll Do Provide business operations support and analysis across RVOH Media, helping drive key initiatives such as efficiency, revenue performance, and operational scalability Support sales planning and forecasting by analyzing pipeline, bookings, revenue performance, and other key commercial metrics Partner with cross-functional teams, including Sales, Finance, Marketing, and Sales Operations, to identify trends, gaps, and opportunities for improvement Build and maintain reporting, dashboards, and tools (Excel, SQL, Google Sheets, or similar) to track KPIs and operational performance Translate complex or ambiguous business questions into structured analyses, actionable insights, and clear recommendations Support process improvement projects, helping define requirements, evaluate tradeoffs, and recommend scalable solutions Help maintain data quality and operational rigor through standardization, documentation, and governance Present findings and recommendations to stakeholders and leadership in a clear, actionable way Support ad hoc analyses and projects as business needs

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: As a Lead Technician on SpaceXSI's power generation team, you will lead the technician crew for on-site generation that powers high-density AI supercomputing facilities in the Southaven / Memphis area. You will work across plant, process, and electrical systems — gas turbine packages, balance-of-plant, fuel gas and fluid systems, and medium-voltage electrical through 34.5 kV. RESPONSIBILITIES: Perform and lead operations, maintenance, troubleshooting, and repair across plant mechanical, process/fluid, and electrical systems, including gas turbines and generators, balance-of-plant equipment, fuel gas, water, compressed/instrument air, HVAC and cooling, and plant electrical systems up to 13.5 kV / 34.5 kV Serve as the working technical lead on assigned jobs, shifts, and outages: sequence work, coordinate across disciplines, and keep execution aligned with the supervisor’s priorities and live plant conditions Mentor plant, process, and electrical technicians through on-the-job training, technical guidance, and quality checks — without owning hiring, performance reviews, or formal people management Execute and support switching, isolation, LOTO, start-up, shutdown, r

Omada Health is on a mission to bend the curve of chronic disease. Job overview: Omada is looking for a Senior Director of Sales and Revenue Operations to lead and further scale this key function within our organization.This role focuses on every operational aspect of the buyer’s journey by designing, optimizing, and driving performance of the GTM operating system (e.g. data/insights, processes, and technology). The Senior Director of Sales and Revenue Operations oversees a team of operational talent spanning, Sales Operations, Customer Success Operations and channel operations. This is a high impact position in a fast-growing, highly successful organization that offers tremendous room for professional growth. The position reports to the VP of Commercial Operations. Your Impact: Strategic Leadership: Lead the development and execution of Revenue Operations strategy to support and optimize the performance of all customer facing teams including, Employer Sales, Customer Success, Health Plan Sales, and Partnerships. Lead annual roadmap planning and strategic initiatives to scale operations in alignment with company objectives. Sales Force and GTM Optimization: Direct the organizational strategies for sales force productivity including quota management, pipeline management, process optimization, and the design and administration of sales compensation plans. Influence decision-making by developing robust forecasting and pipeline management methodologies. Process Excellence : Architect a growth-oriented roadmap for process improvement, with system and tool enhancements that provide data-driven insights to advance productivity metrics across our B2B2C customer journey. Champion a culture of continuous improvement and operational excellence. Collaboration and Influence: Build and maintain influential relationships across Sales, Customer Success, Alliances, and Marketing to ensure cohesive strategy execution. Partner closely with senior leadership to enhance sales processes

GAQ427R220 Mission Databricks is seeking a senior finance leader based in Ireland to fulfill a dual-impact role: leading our global technical Revenue Assurance function supporting EMEA/APAC regions and serving as the foundational Country Lead for the newly established Databricks Ireland entity. This high-visibility role combines strategic technical accounting with operational leadership. You will manage a global revenue assurance team while personally establishing and executing key operational processes for Databricks in Ireland. You will serve as the core on-the-ground finance lead supporting intercompany execution, local contract fulfillment, and revenue assurance oversight to ensure seamless business operations across Ireland and the European Union. Impact you will have: Ireland Entity Leadership & Operational Compliance Local Entity Execution: Serve as the primary on-the-ground finance leader in Ireland, executing key intercompany agreement workflows required for DBRX Ireland operations. Contract & Order Oversight: Support local contract execution workflows on behalf of the entity, ensuring all EU customer order forms and cloud services agreements adhere to established commercial and legal guardrails. Intercompany & Revenue Operations Support: Oversee local revenue processes, including EU customer contracting, billing workflows, and payment collection oversight, coordinating closely with Global Order-to-Cash (OtC) and Treasury teams to ensure proper fund-remittance to Databricks, Inc. and compliance with intercompany remittance timelines. Fu nctional Governance: Partner with local and global Legal, Tax, and Treasury stakeholders to maintain local operational compliance, supporting VAT/GST processes (owned by Tax) and legal approvals (owned by Legal). Local Capability Expansion: Collaborate with cross-functional teams to support hiring and onboarding of additional staff in Ireland to build out long-term operational capabilities for the entity. G

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Senior Manager, Marketing Operations and Strategy is responsible for ensuring marketing efforts are efficient, data-driven, and aligned with business goals through process optimization, technology management, and strategic planning. Key duties include managing budget and org health, leading org-wide annual planning process, managing quarterly reporting (QBRs), overseeing campaign execution and budget, and providing overall operations support to the marketing leadership team. Responsibilities: Strategic planning: Developing and implementing marketing strategies and plans to achieve business objectives, improve brand awareness, and build customer loyalty. Technology management: Evaluating, implementing, and managing the marketing technology stack (e.g., CRM, marketing automation platforms, CMS) and ensuring the team can effectively use these tools. Process optimization: Designing, streamlining, and refining marketing processes to improve productivity, efficiency, and cross-team collaboration. Budget management: Developing, managing, and monitoring the marketing budget, including tracking budget vs forecast, and providing financial reports to management in partnership with Finance. Data analysis and reporting: Working with Analytics to analyze marketing campaign performance data, generating reports for stakeholders, and providing data-driven insights and recommendations for improvement. Collaboration: Acting as a liaison between marketing and other departments to ensure alignment on goals and efforts. Building rapport with the Chief of Staff community and working with on cross-company initiatives and planning. Team support: Training and supporting marketing staff, and providing internal support and training on marketing platforms. Experience: 7+ years of experience in operations or

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Senior Manager, Marketing Operations and Strategy is responsible for ensuring marketing efforts are efficient, data-driven, and aligned with business goals through process optimization, technology management, and strategic planning. Key duties include managing budget and org health, leading org-wide annual planning process, managing quarterly reporting (QBRs), overseeing campaign execution and budget, and providing overall operations support to the marketing leadership team. Responsibilities: Strategic planning: Developing and implementing marketing strategies and plans to achieve business objectives, improve brand awareness, and build customer loyalty. Technology management: Evaluating, implementing, and managing the marketing technology stack (e.g., CRM, marketing automation platforms, CMS) and ensuring the team can effectively use these tools. Process optimization: Designing, streamlining, and refining marketing processes to improve productivity, efficiency, and cross-team collaboration. Budget management: Developing, managing, and monitoring the marketing budget, including tracking budget vs forecast, and providing financial reports to management in partnership with Finance. Data analysis and reporting: Working with Analytics to analyze marketing campaign performance data, generating reports for stakeholders, and providing data-driven insights and recommendations for improvement. Collaboration: Acting as a liaison between marketing and other departments to ensure alignment on goals and efforts. Building rapport with the Chief of Staff community and working with on cross-company initiatives and planning. Team support: Training and supporting marketing staff, and providing internal support and training on marketing platforms. Experience: 7+ years of experience in operations or

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Senior Manager, Marketing Operations and Strategy is responsible for ensuring marketing efforts are efficient, data-driven, and aligned with business goals through process optimization, technology management, and strategic planning. Key duties include managing budget and org health, leading org-wide annual planning process, managing quarterly reporting (QBRs), overseeing campaign execution and budget, and providing overall operations support to the marketing leadership team. Responsibilities: Strategic planning: Developing and implementing marketing strategies and plans to achieve business objectives, improve brand awareness, and build customer loyalty. Technology management: Evaluating, implementing, and managing the marketing technology stack (e.g., CRM, marketing automation platforms, CMS) and ensuring the team can effectively use these tools. Process optimization: Designing, streamlining, and refining marketing processes to improve productivity, efficiency, and cross-team collaboration. Budget management: Developing, managing, and monitoring the marketing budget, including tracking budget vs forecast, and providing financial reports to management in partnership with Finance. Data analysis and reporting: Working with Analytics to analyze marketing campaign performance data, generating reports for stakeholders, and providing data-driven insights and recommendations for improvement. Collaboration: Acting as a liaison between marketing and other departments to ensure alignment on goals and efforts. Building rapport with the Chief of Staff community and working with on cross-company initiatives and planning. Team support: Training and supporting marketing staff, and providing internal support and training on marketing platforms. Experience: 7+ years of experience in operations or

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview The Head of Global Recruiting Operations will lead the systems, programs, and processes that power and accelerate recruiting across every function and region. The Recruiting team's mission is to identify, attract, and hire world-class talent, and this role ensures the operational and programmatic infrastructure supports this goal. This position oversees the recruiting operating model end to end: coordination, systems, analytics, programs and enablement that support our hiring teams and ambitions hiring goals, ensuring a coherent model for a global organization. This leader will partner cross functionally and with recruiting leadership to translate hiring plans into consistent, well run execution. It is an exciting opportunity to operationalize talent acquisition at sca