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Support Operations Lead Jobs

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Explore current support operations lead jobs. Use filters to narrow by work mode, employment type, experience and date posted.

DU
13 days ago

About the Team The Finance & Strategy team accelerates the growth of our business by implementing new opportunities and solutions. We partner with teams across the company to improve the profitability, scalability and defensibility of our business model. We're looking for those who can model the future and collaborate to help carry projects from conception through execution. On a typical day, you may extract insights from data, build business cases for new products, and work to design and launch pilots. You'll help support some of the most impactful programs we undertake as a company. About the Role This role provides a unique opportunity to build finance business partnership and strategy at a hyper-growth company. We are looking for a Senior Associate who can build financial models from scratch and is eager to join a fast paced team, supporting our Deal Desk team's partnership with Sales (Enterprise/Mid-Market and SMB) on Go-To-Market (GTM) support for new restaurant merchant deals, renegotiations and other commercial agreements across Marketplace, Commerce Platform and emerging lines of business. You will partner with teams across the business including Business Development, Sales, Account Managers, Strategy & Operations, Product GMs, Accounting and Finance to support strategic business and financial decisions. You will build and maintain financial models and help inform commercial recommendations. You will also support initiatives spanning pipeline and portfolio performance improvement, pricing, policy, and Go-To-Market (GTM) focused analyses. You're excited about this opportunity because you will… Help support and scale our restaurant vertical Analyze operational/financial data, uncover trends and assess current/future business risks and opportunities Build and maintain models and analyses to balance growth vs. profitability Work with cross-functional partners to support new processes and policies We’re excited about you because… 4+ years of strategic fi

sqlaiExcel
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Block
📍 United States of America, United States• $198K – $297K/yr
13 days ago

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. The Role Block’s Business Resilience is part of the Security Governance Risk and Compliance team. The Business Resilience helps ensure that critical products, services, operations, and supporting technology can continue through disruption and recover within expected timeframes. The team partners across business, technology, risk, compliance, legal, regional entities, and third-party teams to identify resilience risks, validate recovery capabilities, support governance expectations, and drive practical remediation. This role will help operate and mature Block’s resilience program across business continuity, disaster recovery, crisis management, operational resilience, third-party resilience, testing, reporting, and regulatory compliance support. The role requires someone who can translate resilience requirements into clear business and technology actions, communicate risk in a practical way, and support accountable owners through testing, remediation, and governance. The ideal candidate is also comfortable improving how resilience work gets done. They should be able to identify manual or repeatable workflows, support AI-enabled and automation opportunities, improve reporting and dashboards, help administer resilience tooling, and build scalable templates, evidence processes, and self-service mechanisms that reduce friction while improving

aiproject managementfinance
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B
13 days ago

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Operations at Brex Operations is the backbone of Brex’s mission to power businesses through our Intelligent Finance Platform. We own credit, fraud, money movement, and payments, protecting our customers and our company. From product operations that ensure flawless launches to scalable systems that drive innovation and precision, we operate at the intersection of product, design, engineering, and customer success. If you want to work at the heart of the business, Operations is where you belong. What you'll do As an Underwriting Analyst, your goal is to support our underwriting processes for our card products and grow your skills as a credit professional. This is a role that requires strong communication, time management, financial analysis, and teamwork. You will partner cross-functionally with our Sales, Customer Experience, Engineering, and Product teams to contribute to meeting organizational goals, and will have the opportunity to

sqlaisalesforce
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Mindbody
📍 United States• $100K – $132K/yr
13 days ago

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. Who we are We’re a passionate engineering, platform, and operations team building products that help wellness businesses grow and help more people discover experiences that support full, healthy lives. At Mindbody, our software powers the tools fitness, beauty, and wellness businesses rely on every day to serve their communities. We believe great products are built by teams with different perspectives, shared purpose, and a commitment to continuous learning. We’re creating an environment where people feel supported, included, and empowered to do thoughtful work that makes a real-world impact. The Role You'll Play As a Software Engineer II on the Mindbody Software Engineering team, you’ll help build and maintain secure, reliable backend systems that support the Mindbody ecosystem. You’ll work closely with Product, Design, QA, and other engineers to deliver meaningful improvements for our customers and the businesses they serve. You’ll contribute to well-scoped projects with support from your team, continue growing your technical depth, and help create software that powers real-world wellness experiences around the globe. You’ll likely spend time working on: Build and maintain bac

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RJ
Rubrik Job Board
📍 Palo Alto• $141.3K – $211.9K/yr
13 days ago

Revenue Accounting Manager About the team: We are seeking an experienced Revenue Accounting Manager to join our global Revenue Accounting team. This high-visibility individual contributor role is part of the team that owns the end-to-end revenue recognition lifecycle for a public, multi-entity SaaS business. The successful candidate pairs deep technical command of ASC 606 with strong revenue operations instincts. They are equally comfortable writing a position memo on a non-standard, multi-element arrangement, troubleshooting a revenue arrangement in NetSuite ARM, and partnering with operations on new product introduction (NPI) and UAT for revenue systems. They bring an AI-driven mindset: proactively identifying ways to apply AI and automation to revenue accounting workflows, testing outputs for accuracy, and adopting new tools as the team's capabilities evolve. This role would report into our Palo Alto HQ 3x per week. Where you can make an impact: Execute monthly accounting activities in NetSuite, including journal entries and account reconciliations, and deliver close-related items on schedule. Prepare supporting schedules and flux analysis to explain period-over-period revenue and deferred revenue movements. Prepare deal and contract summaries for significant transactions in accordance with ASC 606. Assist with operationalizing new sales models, ensuring revenue accounting implications are addressed ahead of launch. Responsible for Standalone Selling Price (SSP) compliance. Responsible for the NPI process for revenue. Execute SOX controls over revenue. Respond to ad hoc data and analysis requests from cross-functional partners. Support revenue accounting and order-to-cash projects. Assist with User Acceptance Testing (UAT) and post-launc

aisalesforceExcel
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Leidos
📍 Valparaiso• $69.6K – $125.7K/yr
14 days ago

Systems Administrator Eglin AFB, FL Secret clearance or greater The Defense Sector at Leidos currently has an opening for a Microsoft Azure qualified System Administrator to work with our customer at Eglin AFB, FL. This is an exciting opportunity to use your experience helping the Joint Staff J6 Joint Assessment Division (JAD) conduct Joint All Domain Command and Control (JADC2) aligned assessments and assist us in maintaining a cloud-based network. The System Administrator will participate as a member of an integrated deployable team providing assistance during all phases of design, installation, and operation of Information System Servers and end user clients at JAD in-garrison and in deployable environments. Primary Responsibilities: Provide day-to-day administrative and operational support in a complex and growing DOD NIPR/SIPR Azure Cloud environment. Monitor system/network performance; troubleshoot/resolve issues with systems, applications, and software. Deploy cloud Infrastructures (IL2, IL4, IL6); migrate Windows Domains and Clients to and from the cloud. Assist with DOD Cybersecurity compliance operations and remediate/mitigate security vulnerabilities. Investigate and install DISA Cybersecurity alerts and notifications. Support several deployed (CONUS/OCONUS) assessments annually (estimated 25% of workdays TDY). Interact with customers and functional peer groups to gain understanding and cooperation regarding solution design, problem management processes, as well as approaches to planning and operations. Basic Qualifications: US Citizen with at least a current active Secret clearance. Additionally, the ability to obtain and maintain a Top Secret clearance within 365 days. Bachelor’s Degree with 2+ years of experience or a Master’s degree with 1+ year of experie

pythonazurecustomer service
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Baseten
📍 San Francisco• Full-time• Remote• $185K – $240K/yr
15 days ago

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We're hiring a Revenue Analyst to scale the data foundation behind Baseten's revenue and usage reporting. This role sits between Finance and Revenue Operations. You'll connect contract terms, pricing and CPQ data, product usage, metering, billing and invoices into one accurate view of customer revenue. Working with Finance Systems, you'll turn new pricing and contract structures into durable data models and dashboards that Finance and Revenue Operations can trust. EXAMPLE INITIATIVES Take a look at these recent posts on the products and growth this role will help us measure: Announcing our Series F Announcing our partnership with OpenAI Introducing Baseten Hosted Tools Blaxel is joining Baseten to build the future of agentic infrastructure RESPONSIBILITIES Build and maintain production-grade dbt models and dashboards that connect Salesforce and CPQ, contracts, Orb and product usage data. Create canonical marts for customers, products, contract terms, subscriptions, commitments, credits, billable usage and invoices. Reconcile metered product usage to billed revenue, invoice line items and contract terms, and investigate gaps before they affect customers or financial reporting. Partner with Finance and Revenue Operations to define and govern metrics for bookings, contracted commitments, consumption, billed revenue, ARR, NDR and expansion. Support monthly close, revenue forecasting and operating reviews with varian

REMOTEsqlmachine learningai
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MI
Mach Industries
📍 Victorville• $30 – $35/hr
15 days ago

About Mach Industries Founded in 2023, Mach Industries is a rapidly growing defense technology company focused on developing next-generation autonomous defense platforms. At the core of our mission is the commitment to delivering scalable, decentralized defense systems that enhance the strategic capabilities of the United States and its allies. With a workforce of approximately 350 employees, we operate with startup agility and ambition. Our vision is to redefine the future of warfare through cutting-edge manufacturing, innovation at speed, and unwavering focus on national security. We are dedicated to solving the next generation of warfare with lethal systems that deter kinetic conflict and protect global security. The Role We are seeking a hands-on EHS Compliance Specialist to help manage day-to-day safety and environmental activities across our growing operations. This person will spend significant time in the field conducting inspections, checking conditions, and working with employees. They will also keep regulatory obligations organized and on schedule. The role will work closely with the Site Safety Manager, operations teams, and outside agencies. A practical safety background is important, but the main focus is following through on permits, inspections, records, submissions, and corrective actions. Key Responsibilities Maintain a compliance calendar for permits, renewals, inspections, training, reporting, and recurring submissions. Track deadlines and follow each item through completion. Maintain records and update required information in regulatory systems, including CERS, as applicable to the facility and its operations. Support compliance activities involving CUPA, CalARP, ATF, fire authorities, DCMA, and other agencies relevant to our sites. Coordinate agency visits and inspections, prepare requested records, accompany inspectors on site, document findings, and track responses and corrective actions. Establish and carry out daily, weekly, monthly, quarte

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Harvey
📍 New York• Full-time• $110K – $150K/yr
15 days ago

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview You run the building and the operational systems behind the New York office. You are the subject-matter expert on how the space works, who to call, what the building requires, how our vendors are performing, and what the operational data is telling us. This is a senior individual-contributor role, not a people-manager role. “Senior” reflects the complexity, judgment, and independence of your scope. The Coordinator owns office experience/programs and general office execution; the Assistant owns the front desk. You own building operations, facilities, vendors, and the systems/data that let the Manager make good decisions. What You'll Do Conduct regular walkthroughs of the office to proactively identify facilities, maintenance, F&B, service, safety, and space-readines

ailogistics
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RG
Rockstar Games
📍 Andover• $58.5K – $65.2K/yr
15 days ago

At Rockstar Games, we create world-class entertainment experiences. Become part of a team working on some of the most rewarding, large-scale creative projects to be found in any entertainment medium - all within an inclusive, highly-motivated environment where you can learn and collaborate with some of the most talented people in the industry. Rockstar New England is on the lookout for detail-oriented Admin Coordinator with a passion for operational excellence who thrives in a dynamic environment. This role will see you working to oversee administrative activities, streamline office procedures, manage inventory and coordinate periodic company outings. This is a full-time, in-office position based out of Rockstar’s development studio in Andover, MA. WHAT WE DO The Admin Team ensures the smooth running of the day-to-day studio operations by working closely with stakeholders to proactively understand their needs. We act as the primary point of contact for internal staff, vendors, and clients; we anticipate the needs of the studio, providing solution-oriented support to the Studio and our visitors in an efficient manner. We support Rockstar’s goals and values, demonstrating them in all work activities and interactions on behalf of the company. RESPONSIBILITIES Act as the primary Admin Team member for the studio, supporting local operations while collaborating closely with the wider regional team to ensure consistent service delivery. Deliver front of house and guest services, coordinating visitor management, access coordination and guest arrivals ensuring a welcoming studio experience. Coordinate business travel, accommodation, transport and hospitality arrangements while maintaining travel boards and trackers, to ensure effective planning and visibility. Maintain relationships with travel and accommodation vendors to support effective delivery of travel services. Maintain accurate files, records and documentation in line with established p

Excelrecruitmentcustomer service
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B
15 days ago

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Partnerships at Brex Sales is the growth engine at Brex. We bring in new customers, expand existing relationships, and drive the company’s bottom line. With unlimited territories and uncapped opportunity, your ambition sets the ceiling. We win together, celebrate often, and reward performance. If you want to sell a category-defining product with real ownership, this is your team. What you’ll do Brex’s Accounting Channel is undergoing exponential growth, and we are looking for a partner manager to accelerate the team. In this role, you'll be at the forefront of shaping and expanding our market presence, driving a critical engine of our company's success. We're on the hunt for a dynamic professional who excels at forging powerful alliances in the accounting and OCFO ecosystems. You’ll be responsible for building strong relationships, cultivating partnerships from the ground up, seamlessly integrating new partners into our ecosystem, and

aiaccountingfinance
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B
15 days ago

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Partnerships at Brex Sales is the growth engine at Brex. We bring in new customers, expand existing relationships, and drive the company’s bottom line. With unlimited territories and uncapped opportunity, your ambition sets the ceiling. We win together, celebrate often, and reward performance. If you want to sell a category-defining product with real ownership, this is your team. What you’ll do Brex’s Accounting Channel is undergoing exponential growth, and we are looking for a partner manager to accelerate the team. In this role, you'll be at the forefront of shaping and expanding our market presence, driving a critical engine of our company's success. We're on the hunt for a dynamic professional who excels at forging powerful alliances in the accounting and OCFO ecosystems. You’ll be responsible for building strong relationships, cultivating partnerships from the ground up, seamlessly integrating new partners into our ecosystem, and

aiaccountingfinance
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B
15 days ago

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Partnerships at Brex Sales is the growth engine at Brex. We bring in new customers, expand existing relationships, and drive the company’s bottom line. With unlimited territories and uncapped opportunity, your ambition sets the ceiling. We win together, celebrate often, and reward performance. If you want to sell a category-defining product with real ownership, this is your team. What you’ll do Brex’s Accounting Channel is undergoing exponential growth, and we are looking for a partner manager to accelerate the team. In this role, you'll be at the forefront of shaping and expanding our market presence, driving a critical engine of our company's success. We're on the hunt for a dynamic professional who excels at forging powerful alliances in the accounting and OCFO ecosystems. You’ll be responsible for building strong relationships, cultivating partnerships from the ground up, seamlessly integrating new partners into our ecosystem, and

aiaccountingfinance
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B
15 days ago

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Partnerships at Brex Sales is the growth engine at Brex. We bring in new customers, expand existing relationships, and drive the company’s bottom line. With unlimited territories and uncapped opportunity, your ambition sets the ceiling. We win together, celebrate often, and reward performance. If you want to sell a category-defining product with real ownership, this is your team. What you’ll do Brex’s Accounting Channel is undergoing exponential growth, and we are looking for a partner manager to accelerate the team. In this role, you'll be at the forefront of shaping and expanding our market presence, driving a critical engine of our company's success. We're on the hunt for a dynamic professional who excels at forging powerful alliances in the accounting and OCFO ecosystems. You’ll be responsible for building strong relationships, cultivating partnerships from the ground up, seamlessly integrating new partners into our ecosystem, and

aiaccountingfinance
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About Cleo Cleo is the AI-native supply chain orchestration company built on modern EDI. We help businesses orchestrate EDI, API, MFT, applications, and trading partner ecosystems with the visibility, intelligence, and control needed to keep business-critical supply chain transactions moving — from order to cash, procure to pay, and everywhere in between. Our platform, Cleo Integration Cloud, brings together integration, workflow automation, real-time monitoring, and Agentic AI intelligence so supply chain, operations, and IT teams can launch partners faster, automate transactions across business systems, resolve exceptions before they become disruptions, and gain actionable insight across the end-to-end supply chain. Trusted by 5,000+ customers across manufacturing, retail, logistics, and distribution, Cleo is headquartered in Rockford, Illinois, with offices in Chicago and Bangalore. We are a team united by one mission: to make supply chains smarter. Cleo Never Stops. The Opportunity Advance your career in enterprise integration by taking ownership of increasingly complex EDI and B2B implementations. As an Implementation Engineer II, you'll independently deliver integration solutions, troubleshoot technical issues, contribute to ERP and API integrations, and build the expertise needed for a Senior Implementation Engineer role. What You'll Do ▸ EDI & Integration ▸ Implement EDI solutions using ANSI X12 and EDIFACT standards. ▸ Configure and troubleshoot communication protocols (AS2, SFTP, VAN, APIs). ▸ Develop and maintain ERP integrations and business process workflows. ▸ Data Mapping & APIs ▸ Build medium-complexity data mappings, Business Process Sequences (BPS), and integration flows. ▸ Implement REST/SOAP APIs with OAuth, authentication, encryption, and API security. ▸ Support UAT, resolve mapping issues, and optimize integration performance. ▸ Delivery & Documentation ▸ Troubleshoot integration issues independently and escalate complex probl

aiSAPsupply chain
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