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Support Operations Lead Jobs

10,000 active opportunities · Updated for October 2026

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Explore current support operations lead jobs. Use filters to narrow by work mode, employment type, experience and date posted.

F
Freddiemac
📍 Mclean• $90K – $136K/yr
16 days ago

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. Position Overview: The Technology and Operations team within the Multifamily division is seeking a highly skilled and motivated Strategic Transformation Professional to join our dynamic innovation team, with a primary focus on Generative AI (GenAI) initiatives. This role serves as the primary driver of GenAI business use cases from intake through testing, working directly with business partners to define requirements, perform prompt engineering, develop lightweight prototypes, create user stories and acceptance criteria, execute testing, and recommend solutions for production implementation. The position combines business analysis, AI experimentation, stakeholder engagement, and solution validation skills to accelerate enterprise AI adoption and value realization. Our Impact: Be at the forefront of GenAI innovation, shaping the future of our organization and industry. You’ll have the opportunity to support transformative projects, influence strategic direction, and make a lasting impact. Your Impact: Lead Generative AI (GenAI) use cases through the full delivery lifecycle, from business intake and requirements gathering through solution evaluation, testing, and recommendation for production deployment. Partner directly with business stakeholders and subject matter experts (SMEs) to understand business challenges, define success criteria, document requirements, and translate needs into actionable AI solutions. Develop detailed user stories, acceptance criteria, and business requirements that enable effective solution design, testing, and implementation. <

aifinance
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T
16 days ago

The Loyalty Analyst helps run and continuously improve our loyalty program, owning its day-to-day administration while digging into what drives members to visit more often and spend more per visit. This person also safeguards the program's integrity by identifying and stopping fraudulent or abusive activity before it erodes program value. Working closely with marketing, finance, and technology teams, the Loyalty Analyst ensures the program runs smoothly and delivers real return on investment and serves as the primary point of contact for our loyalty vendor. Administer the day-to-day operations of the loyalty program, including point accrual and redemption rules, tier logic, and member account maintenance. Analyze loyalty member behavior to identify opportunities that increase return visit frequency and average guest check Monitor program transactions for signs of fraud or abuse (e.g., point gaming, account sharing, redemption anomalies) and escalate or resolve issues as needed. Build reporting and dashboards to track core loyalty KPIs: enrollment, active member rate, redemption rate, breakage, and member lifetime value. Partner with marketing to design and evaluate targeted offers, promotions, and campaigns aimed at loyalty members Work with technology and vendor partners to troubleshoot loyalty platform issues and support enhancements. BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here. <p style="text-align:left !importan

financehuman resources
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B
16 days ago

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Descripción de Puesto (Job Description) TITULO PRINCIPAL DEL PUESTO (MASTER JOB TITLE): ENGINEER I TITULO FUNCIONAL DEL PUESTO (FUNTIONAL JOB TITLE): QUALITY ENGINEER I LOCALIDAD (LOCATION): AIBONITO DIVISION: HOSPITAL PRODUCTS SE REPORTA A (REPORT TO): QA MANAGER FECHA DE EFECTIVIDAD (EFFECTIVITY DATE): AUGUST 2019 RESUMEN GENERAL (SUMMARY): Incumbent will be responsible for insuring compliance with the Quality System Regulation regarding Quality and Manufacturing Processes and methods. In order to perform effectively the incumbent must be knowledgeable of all processes, product specifications and quality functions. Provide the Aibonito facility with technical support to assure process control. Provide support and service to their respective areas. Responsible to ensure their responsibility areas a

recruitment
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Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. The MRDA Technician supports Metrology and RealTime Defects Analysis operations by executing measurement activities, monitoring process deviations, assisting engineers with defect investigations, and ensuring timely detection of issues affecting product quality. The role focuses on hands on tool operation, data collection, basic troubleshooting, material disposition, product and tool qualification, and supporting improvement projects within the manufacturing environment. Realtime Defects Analysis operations by executing measurement activities, monitoring process deviations, assisting engineers with defect investigations, and ensuring timely detection of issues affecting product quality. The role focuses on hands-on tool operation, data collection, first level or basic troubleshooting, and supporting improvement projects within the manufacturing environment. Key Responsibilities Metrology & Defect Detection Support Perform measurement activities using established recipes to provide quick and accurate feedback on product integrity. Operate inspection and metrology tools to support defect detection using the latest innovative inspection technologies. Collect and organize measurement and defect data for engineer

artificial intelligenceairecruitment
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This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Technician, Orbiter Your Role at Baxter This is where your technical expertise helps create life-sustaining products. As an Orbiter Technician within our Manufacturing team, you will be responsible for operating, maintaining, and troubleshooting specialized orbiter equipment used in the production of medical cuffs. In this critical role, you will help ensure production equipment operates safely, efficiently, and reliably while maintaining the high-quality standards required for medical device manufacturing. Working closely with production, maintenance, engineering, and quality teams, you will perform routine and preventive maintenance, diagnose equipment issues, implement repairs, and support continuous improvement initiati

recruitment
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For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities. For more information, visit www.sonicwall.com or follow us on X, LinkedIn , Facebook , and Instagram . This is a territory-focused role covering Oregon and Washington. Candidates must currently reside in Oregon or Washington and be able to regularly travel throughout the assigned territory to support customers and channel partners. Responsibilities: Develop and execute channel sales strategies to drive revenue growth through distributors, resellers, and strategic partners. Create and deliver compelling proposals, quotes, and presentations that effectively communicate security solutions and business value. Align SonicWall's value proposition with partners' strategic objectives to drive engagement, sales activities, and business growth. Build and execute joint business plans with partners, outlining strategies and tactics to achieve revenue and quota targets. Provide accurate monthly, quarterly, and annual sales forecasts. Develop and maintain a healthy partner sales pipeline while consistently meeting or exceeding assigned quotas. Establish and strengthen relationships with distributors, resellers, and key end-user accounts. Identify and pursue opportunities, promotions, and creative incentives to increase sales performance. Serve as a trusted advisor and subject matter expert on SonicWall's products, solut

For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities. For more information, visit www.sonicwall.com or follow us on X, LinkedIn , Facebook , and Instagram . Location: This role is available for candidates who reside in Ohio. We are seeking a highly motivated and customer-focused Solution Engineer to join our team. This role is primarily field-based, with approximately 70% of time spent working remotely or from a regional office within the assigned territory, supporting sales and channel technical activities. The position also requires up to 30% travel. As a trusted technical advisor, you will work closely with customers, partners, and internal teams to design, position, and demonstrate cybersecurity solutions that address complex business and security challenges. This is an excellent opportunity for professionals who enjoy combining technical expertise with customer engagement and relationship building. Key Responsibilities Partner with Sales teams to drive technical engagement throughout the customer lifecycle. Support channel partners including VARs, MSPs, and MSSPs with solution positioning, deployment, and ongoing technical support. Deliver product demonstrations, proof-of-concepts, technical presentations, and whiteboard sessions. Provide technical consultation and solution recommendations aligned with customer business objectives. Collaborate with Product Management

awsazure
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S
18 days ago

For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities. For more information, visit www.sonicwall.com or follow us on X, LinkedIn , Facebook , and Instagram . Location: This role is available for candidates who reside in Ohio. We are seeking a highly motivated and customer-focused Solution Engineer to join our team. This role is primarily field-based, with approximately 70% of time spent working remotely or from a regional office within the assigned territory, supporting sales and channel technical activities. The position also requires up to 30% travel. As a trusted technical advisor, you will work closely with customers, partners, and internal teams to design, position, and demonstrate cybersecurity solutions that address complex business and security challenges. This is an excellent opportunity for professionals who enjoy combining technical expertise with customer engagement and relationship building. Key Responsibilities Partner with Sales teams to drive technical engagement throughout the customer lifecycle. Support channel partners including VARs, MSPs, and MSSPs with solution positioning, deployment, and ongoing technical support. Deliver product demonstrations, proof-of-concepts, technical presentations, and whiteboard sessions. Provide technical consultation and solution recommendations aligned with customer business objectives. Collaborate with Product Management

awsazure
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B
19 days ago

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Sales at Brex Sales is the growth engine at Brex. We bring in new customers, expand existing relationships, and drive the company’s bottom line. With unlimited territories and uncapped opportunity, your ambition sets the ceiling. We win together, celebrate often, and reward performance. If you want to sell a category-defining product with real ownership, this is your team. What you’ll do As a Startup & VC Partnerships Manager, you'll be the face of Brex in the startup ecosystem. You'll build trusted relationships with top-tier VCs, accelerators, incubators, law firms, and high-growth founders, and turn those relationships into a steady stream of new customers. The role has two sides that reinforce each other. On the community side, you'll represent Brex in the market by hosting events, driving engagement, and creating meaningful connections that bring real value to founders. On the partnerships side, you'll identify and cultivate

aisalesforceaccounting
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B
19 days ago

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Sales at Brex The Sales team is the driving factor behind revenue for Brex and every member of our team directly affects our bottom line. We focus on generating new opportunities, acquiring new customers, and building even stronger relationships with our current customers. Our winning culture recognizes big team wins and celebrates individual accomplishments. We ensure that top performers are recognized and have built a competitive environment to motivate and unify the team What you'll do As a Startup & VC Partnerships Manager, you'll be the face of Brex in the startup ecosystem. You'll build trusted relationships with top-tier VCs, accelerators, incubators, law firms, and high-growth founders, and turn those relationships into a steady stream of new customers. The role has two sides that reinforce each other. On the community side, you'll represent Brex in the market by hosting events, driving engagement, and creating meaningful

aisalesforceaccounting
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B
Brex
📍 Salt Lake City• $58.7K – $66K/yr
19 days ago

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. The Brex Rotational Program Throughout this 18-20 month program, you'll rotate through two of our G&A teams, learning about areas such as risk management, finance, automation, and data analysis. You'll contribute to critical process improvements and developments, implementing our processes while leveraging AI to streamline workflows and enhance decision-making. You'll challenge the status quo, bringing insights from each rotation to the next to improve cross-team communication and efficiency. We believe in a founder mindset — and this program is designed to show you how you can take ownership of your growth. During each rotation, you'll complete a core project focused on key data insights, process implementation, or process improvement—many of which will involve exploring and applying AI solutions. You'll then have the opportunity to share your findings with your program class and Brex Executives. The program is supported by our l

javascriptpythonsql
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B
19 days ago

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. The Brex Rotational Program Throughout this 18-20 month program, you'll rotate through two of our G&A teams, learning about areas such as risk management, finance, automation, and data analysis. You'll contribute to critical process improvements and developments, implementing our processes while leveraging AI to streamline workflows and enhance decision-making. You'll challenge the status quo, bringing insights from each rotation to the next to improve cross-team communication and efficiency. We believe in a founder mindset — and this program is designed to show you how you can take ownership of your growth. During each rotation, you'll complete a core project focused on key data insights, process implementation, or process improvement—many of which will involve exploring and applying AI solutions. You'll then have the opportunity to share your findings with your program class and Brex Executives. The program is supported by our l

javascriptpythonsql
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B
Brex
📍 Vancouver• C$63.3K – C$71.2K/yr
19 days ago

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. The Brex Rotational Program Throughout this 18-20 month program, you'll rotate through two of our G&A teams, learning about areas such as risk management, finance, automation, and data analysis. You'll contribute to critical process improvements and developments, implementing our processes while leveraging AI to streamline workflows and enhance decision-making. You'll challenge the status quo, bringing insights from each rotation to the next to improve cross-team communication and efficiency. We believe in a founder mindset — and this program is designed to show you how you can take ownership of your growth. During each rotation, you'll complete a core project focused on key data insights, process implementation, or process improvement—many of which will involve exploring and applying AI solutions. You'll then have the opportunity to share your findings with your program class and Brex Executives. The program is supported by our l

javascriptpythonsql
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CF
19 days ago

About the role This role is on the Infrastructure Platform team , where we manage the user interaction with the Infrastructure system components such as Terraform, ArgoCD, AWS resources and internal tooling. The Infrastructure Engineering team is responsible for the platform, tools, and infrastructure supporting Chime's customer-serving products. As a Software Engineer on this team, you will be developing tools to create and maintain cloud infrastructure, automating management of complex service-oriented applications, and creating frameworks to ensure the stability and scalability of Chime's platform. In this role, you can expect to Automate everything, including scaling, monitoring, and operations. Build tools to enable self-service both within the team and across all of Chime engineering. Tooling is written in Ruby on Rails and Go Lang. Design, build, and support Chime's cloud infrastructure using automation and infrastructure-as-code. This includes maintaining terraform modules. Develop tools and processes to enable the security, scalability, and availability of the products serving Chime's customers. This includes managing the Kubernetes Helm chart repo and continuous deployments. Partner with product development engineers to build services according to modern design patterns; for example, the 12 Factor App methodology. Develop strong relationships with engineers, managers, and other colleagues based on trust, empathy, and technical expertise. To thrive in this role, you have More than 2 years of cloud and Infrastructure experience Strong development experience in Ruby on Rails and Go Lang. Previous professional experience in a DevOps/SRE/ProdEng role supporting customer-facing web services. Previous success in enabling effective partnerships and strong communication with other engineers and teams. Experience creating and working with containers, as well as using container orchestration tools and managing Kubernetes Helm charts. Experience building and managing

sqlawskubernetes
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A
Addepar
📍 United Kingdom• Remote
19 days ago

Who We Are Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total portfolio view and delivers AI-powered insights within investment and client workflows. More than 1,500 firms in 60 countries use Addepar to manage and advise on nearly $10 trillion in assets. Its open platform integrates with 650 software, data and consulting partners to power end-to-end investment operations across firms of all sizes and levels of complexity. Addepar supports clients worldwide with offices in New York City, Salt Lake City, São Paulo, London, Edinburgh, Geneva, Warsaw, Dubai, Pune and Singapore. The Role We are currently seeking an IAM Analyst to join our growing Information Security & Risk team . The successful candidate will have the opportunity to help take Addepar’s Internal Identity & Access Management program to the next level. In this role, this person will work as part of the internal Identity & Access Management (IAM) function to improve the overall security posture of the organization. Applicants must have, and maintain, the right to work in the United Kingdom from the first day of employment. Please note that visa sponsorship is not available for this role. What You’ll Do Provide operational support for IAM related administration tools: Application onboarding and role definitions Recertification campaigns based on security and audit requirements Handling end user escalations and support requests Assist with improving the overall maturity of the internal IAM program: Analyze, design, and implement improvements to data quality and role decisions across integrated systems. Governance Initiatives, such as Entitlement Reviews and proper inventory management of identities Enhancing IAM posture including human and non-human identities. Continually improve the I

REMOTEawsaiterraform
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