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Support Operations Lead Jobs

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For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities. For more information, visit www.sonicwall.com or follow us on X, LinkedIn , Facebook , and Instagram . Roles & Responsibilities Design, deploy, and manage AWS cloud infrastructure and Kubernetes (EKS) environments. Build, maintain, and optimize GitLab CI/CD pipelines for automated deployments. Implement DevSecOps best practices, including infrastructure security, vulnerability management, and compliance controls. Monitor, troubleshoot, and improve platform reliability, performance, and scalability. Deploy and manage cloud-native applications, databases, and supporting services. Collaborate with development teams on architecture, deployment strategies, and production readiness. Drive infrastructure automation using Infrastructure as Code (Terraform). Support incident management, root cause analysis, and operational excellence initiatives. Mandatory Requirements 6+ years of hands-on DevOps/DevSecOps experience in production environments. Strong expertise with AWS services including EKS, EC2, S3, CloudFront, WAF, Lambda, and VPC. Minimum 3+ years of Kubernetes experience, preferably Amazon EKS. Hands-on experience building and managing GitLab CI/CD pipelines. Strong Linux administration and troubleshooting skills. Experience with Infrastructure as Code using Terraform. Proficiency in Python for automation and scriptin

pythonawskubernetes
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SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: Threat Disruption provides expert threat intelligence and conducts scaled operations against the adversaries attacking X. We investigate and disrupt threats across the following areas: Platform manipulation, including coordinated networks of bots attempting to pollute the information space Compromises of accounts owned by high-visibility individuals and organizations Sensitive allegations carrying reputational, legal, or geopolitical weight, including suspected foreign-linked influence campaigns Financial fraud, monetization abuse, and scam networks operating on and off X Other X Rules violations, including illegal activity and child safety We identify how adversaries circumvent our defenses, abuse product features and core services, and benefit from the abuse. Based on these investigations, we conduct sweeps to disrupt immediate threats and provide recommendations to product, engineering, and policy teams to squash systemic vulnerabilities. Where appropriate, Threat Disruption also coordinates with law enforcement and other external parties to enhance detections and support prosecution of bad actors. Come help us defend the global town square. RESPONSIBILITIES:

sqlairecruitment
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2mo ago

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Senior Software Engineer: Applied AI Every day, thousands of shipments cross borders, change hands, and hit unexpected problems. For decades, fixing those problems meant phone calls, emails, and humans heroically firefighting. We think that's about to change completely. We've been building AI agents that spot trouble before it happens, reroute shipments, and keep goods moving—with our team of experts in the loop where it counts. The early results have been jaw-dropping. We're now going all in on a future where supply chains run themselves, and we're looking for the people who want to build that future with us. This isn't a role where you join a team and pick up tickets. You'll find the highest-leverage problems, design the solutions, and ship them to operators moving freight across 112 countries. If that sounds like your idea of a good time, read on. What You'll Do You'll build the cutting-edge agents and AI-powered applications that make Flexport's operations smarter, faster, and increasingly autonomous. That means: Designing and shipping end-to-end AI agents that handle real logistics work—customs compliance, document processing, exception management, and more. C

typescriptpostgresqlai
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Harvey
📍 San Francisco• Full-time• Remote• $155.6K – $214K/yr
2mo ago

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview The Senior Brand Designer crafts how Harvey shows up across every touchpoint, translating a complex legal AI product into clear, compelling stories and systems. They sit on the Brand & Creative team, partnering closely with growth marketing, product marketing, content marketing and creative operations to ship high-impact work that’s cohesive and scalable. This role drives the evolution of Harvey’s brand system and campaigns so that every asset reinforces our position as the category-defining legal AI platform. They make key calls on creative direction within their projects and are a trusted collaborator to cross-functional partners. It’s a chance to help define a fast-moving brand from the inside, with direct line-of-sight to the impact of your work. What You'll Do

REMOTEai
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Harvey
📍 New York• Full-time• Remote• $155.6K – $214K/yr
2mo ago

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview The Senior Brand Designer crafts how Harvey shows up across every touchpoint, translating a complex legal AI product into clear, compelling stories and systems. They sit on the Brand & Creative team, partnering closely with growth marketing, product marketing, content marketing and creative operations to ship high-impact work that’s cohesive and scalable. This role drives the evolution of Harvey’s brand system and campaigns so that every asset reinforces our position as the category-defining legal AI platform. They make key calls on creative direction within their projects and are a trusted collaborator to cross-functional partners. It’s a chance to help define a fast-moving brand from the inside, with direct line-of-sight to the impact of your work. What You'll Do

REMOTEai
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Brex
📍 San Francisco• Full-time• $153.7K – $192.1K/yr
2mo ago

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Sales at Brex Sales is the growth engine at Brex. We bring in new customers, expand existing relationships, and drive the company’s bottom line. With unlimited territories and uncapped opportunity, your ambition sets the ceiling. We win together, celebrate often, and reward performance. If you want to sell a category-defining product with real ownership, this is your team. What you’ll do As an Account Executive, you will manage a dedicated pipeline of Y Combinator founders, engaging primarily with founders and co-founders across current and recent YC batches. You will embed yourself within the YC community, building relationships early and becoming a trusted presence at the stage where financial infrastructure decisions get made, so that Brex is the natural choice. You will manage a full pipeline and ensure success on every level. Where you’ll work This role will be based in our San Francisco office. We are a hybrid environment that c

aigorust
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Harvey
📍 Dublin• Full-time• Remote
2mo ago

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview We are looking for a Contracts Manager to join our legal team. You will interface with cross-functional teams including our procurement, go-to-market, deal operations and marketing teams to ensure fast and efficient execution of agreements. You will also focus on the efficient operation of the commercial team (including its contracts management system) and Harvey’s legal department. What You'll Do Generative AI has the power to greatly change the world and directly impact how things get done. Harvey is at the forefront of this change, and our mission is to make generative AI actionable and useful for our customers. This is a fast moving environment (we are a start-up!) that is serving some of the world’s most renowned law firms and professional organizations. And this

REMOTEaiproject managementprocurement
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Robinhood
📍 Bellevue• Full-time• $166K – $195K/yr
2mo ago

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the Role & Team The Cryptographic Services & Infrastructure team secures and manages cryptographic keys and enables Robinhood engineering teams to safely leverage core capabilities like encryption and decryption. Join a high-impact team responsible for protecting some of Robinhood's most sensitive financial and customer data! In this role, you will help build and operationalize Robinhood's new in-house card-processing service—a critical initiative that brings core capabilities in-house and offers meaningful ownership across software, infrastructure, security, and operations. While prior cryptography or security experience is highly preferred, we are excited to empower strong engineers with a passion for security to learn and grow their skills on the job. This role is based in our Bellevue, WA and Menlo Park, CA offices, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you'll do day-to-day Design, build, and maintain production services and infrastructure supporting key management, encryption, and decryption functions. Help architect, launch, and scale Robinhood’s new in-house card-processing environment to protect sensitive card, financial, and tax-related data. Write clean, maintainable production code and build operational tooling across software, infrastructure, and security controls. Collaborate with internal engineering teams to support migrations, drive adoption of

pythonjavavue
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Adyen
📍 Chicago• $180K – $250K/yr
2mo ago

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Product Manager, Issuing We have a massive opportunity ahead of us – to scale Adyen’s financial products by 10x, ushering in the next phase of growth for the company. Adyen has built a Financial OS spanning Issuing, Banking, and Capital, powered by our unified global platform, banking licenses, and dynamic identity data. We are looking for a Senior Product Manager to help scale Issuing, which will be foundational for Adyen’s next generation Financial Products. The Issuing team is on a mission to enable businesses to monetize spend by providing fast, secure, and efficient payments using cards. The role is based out of Chicago and sits within the Issuing team, which is part of our Financial Services product team. Successful candidates will have demonstrated passion for financial technology and are excited about Adyen’s opportunity to build a meaningful issuing business in the next 2-5 yrs. In this role, you will be responsible for building and executing the roadmap for the Servicing product. The Servicing team manages Adyen’s card and transaction auditability, program servicing and dispute management. In this role, you will collaborate closely with our Product, Commercial, Design, Engineering, Finance, Operations, Regulatory, and Compliance teams to deliver customer and business outcomes. What you’ll do Set strategy and r

aifinancerecruitment
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FB
2mo ago

Location : Come and join us in London! Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive. One of our core goals for 2026 is the complete digitalization of the European taxi market. We work with taxi companies to provide them with our advanced dispatch and fleet management software completely free of charge. This enables them to significantly reduce operating costs, successfully differentiate themselves from major ride-hailing providers, and manage a profitable, sustainable business. To support this, we are looking for a Sales Manager who will become the face of this initiative. We look forward to your application and can't wait to have you on board for this journey! YOUR DAILY ADVENTURES WILL INCLUDE: Prospect, engage, travel and pitch our Dispatch tool to SME taxi companies in the UK. You are the driving force behind converting traditional vehicle fleets into modern, connected Freenow by Lyft partners. Guide entrepreneurs, fleet owners, and senior dispatchers through the fear of operational change. Act as the voice of our partners. You will gather on-the-ground feedback about our software and collaborate directly with our Product and Strategy teams to help "co-build" the ultimate solution. TO BE SUCCESSFUL IN THIS ROLE: 3-5 years of professional experience in areas such as B2B business development, sales, or account management. Experience in mobility, logistics, or selling SaaS solutions to SMEs is especially valued. Proven track record of managing a B2B pipeline and handling objections. You understand that even when a product is free, you still have to expertly "sell" the time, effort, and operational shift required to adopt it. Strong communication skills with the ability to build trust and long-term relationships. The ability to deeply understand a partner's business operations at a process level. You are skilled at guiding new partners step by step through the change process and ensuring they smoothly a

FB
2mo ago

Location : Come and join us in London! Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive. One of our core goals for 2026 is the complete digitalization of the European taxi market. We work with taxi companies to provide them with our advanced dispatch and fleet management software completely free of charge. This enables them to significantly reduce operating costs, successfully differentiate themselves from major ride-hailing providers, and manage a profitable, sustainable business. To support this, we are looking for a Sales Manager who will become the face of this initiative. We look forward to your application and can't wait to have you on board for this journey! YOUR DAILY ADVENTURES WILL INCLUDE: Prospect, engage, travel and pitch our Dispatch tool to SME taxi companies in the UK. You are the driving force behind converting traditional vehicle fleets into modern, connected Freenow by Lyft partners. Guide entrepreneurs, fleet owners, and senior dispatchers through the fear of operational change. Act as the voice of our partners. You will gather on-the-ground feedback about our software and collaborate directly with our Product and Strategy teams to help "co-build" the ultimate solution. TO BE SUCCESSFUL IN THIS ROLE: 3-5 years of professional experience in areas such as B2B business development, sales, or account management. Experience in mobility, logistics, or selling SaaS solutions to SMEs is especially valued. Proven track record of managing a B2B pipeline and handling objections. You understand that even when a product is free, you still have to expertly "sell" the time, effort, and operational shift required to adopt it. Strong communication skills with the ability to build trust and long-term relationships. The ability to deeply understand a partner's business operations at a process level. You are skilled at guiding new partners step by step through the change process and ensuring they smoothly a

FB
2mo ago

Location : Come and join us in Barcelona! Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive. One of our core goals for 2026 is the complete digitalization of the European taxi market. We work with taxi companies to provide them with our advanced dispatch and fleet management software completely free of charge. This enables them to significantly reduce operating costs, successfully differentiate themselves from major ride-hailing providers, and manage a profitable, sustainable business. To support this, we are looking for a Sales Manager who will become the face of this initiative. We look forward to your application and can't wait to have you on board for this journey! As we are an international company, we ask that you submit your application documents in English. YOUR DAILY ADVENTURES WILL INCLUDE: Prospect, engage, travel and pitch our Dispatch tool to SME taxi companies in Spain. You are the driving force behind converting traditional vehicle fleets into modern, connected Freenow by Lyft partners. Guide entrepreneurs, fleet owners, and senior dispatchers through the fear of operational change. Act as the voice of our partners. You will gather on-the-ground feedback about our software and collaborate directly with our Product and Strategy teams to help "co-build" the ultimate solution. TO BE SUCCESSFUL IN THIS ROLE: 3-5 years of professional experience in areas such as B2B business development, sales, or account management. Experience in mobility, logistics, or selling SaaS solutions to SMEs is especially valued. Proven track record of managing a B2B pipeline and handling objections. You understand that even when a product is free, you still have to expertly "sell" the time, effort, and operational shift required to adopt it. Strong communication skills with the ability to build trust and long-term relationships. The ability to deeply understand a partner's business operations at a process level. You are s

FB
Freenow by Lyft
📍 Barcelona• Full-time
2mo ago

Location : Come and join us in Barcelona! Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive. One of our core goals for 2026 is the complete digitalization of the European taxi market. We work with taxi companies to provide them with our advanced dispatch and fleet management software completely free of charge. This enables them to significantly reduce operating costs, successfully differentiate themselves from major ride-hailing providers, and manage a profitable, sustainable business. To support this, we are looking for a Sales Manager who will become the face of this initiative. We look forward to your application and can't wait to have you on board for this journey! As we are an international company, we ask that you submit your application documents in English. YOUR DAILY ADVENTURES WILL INCLUDE: Prospect, engage, travel and pitch our Dispatch tool to SME taxi companies in Spain. You are the driving force behind converting traditional vehicle fleets into modern, connected Freenow by Lyft partners. Guide entrepreneurs, fleet owners, and senior dispatchers through the fear of operational change. Act as the voice of our partners. You will gather on-the-ground feedback about our software and collaborate directly with our Product and Strategy teams to help "co-build" the ultimate solution. TO BE SUCCESSFUL IN THIS ROLE: 3-5 years of professional experience in areas such as B2B business development, sales, or account management. Experience in mobility, logistics, or selling SaaS solutions to SMEs is especially valued. Proven track record of managing a B2B pipeline and handling objections. You understand that even when a product is free, you still have to expertly "sell" the time, effort, and operational shift required to adopt it. Strong communication skills with the ability to build trust and long-term relationships. The ability to deeply understand a partner's business operations at a process level. You are s

B
Brex
📍 Salt Lake City• Full-time• $189K – $230K/yr
2mo ago

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Legal at Brex The Legal team helps the company grow responsibly, advocating for Brex and for the thousands of growing businesses we serve. We provide strategic advice and guidance to all Brex teams, protect Brex, advise on risk, and represent the company externally, negotiating with partners and interacting with regulators. Reimagining the financial system in a highly regulated environment requires creativity and resourcefulness, and we welcome the challenge. What you'll do You will help us build, globally scale, and continuously improve Brex's spend management software products, including budgets, spend policies, approvals, and audit and controls from the earliest stages of ideation through launch—translating complex regulatory, card network, and bank partner requirements into practical product decisions and helping teams move fast without compromising on compliance. You'll help advise on the regulatory and commercial issues that ari

aiaccountingfinance
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Brex
📍 Seattle• Full-time• $220K – $270K/yr
2mo ago

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Legal at Brex The Legal team helps the company grow responsibly, advocating for Brex and for the thousands of growing businesses we serve. We provide strategic advice and guidance to all Brex teams, protect Brex, advise on risk, and represent the company externally, negotiating with partners and interacting with regulators. Reimagining the financial system in a highly regulated environment requires creativity and resourcefulness, and we welcome the challenge. What you'll do You will help us build, globally scale, and continuously improve Brex's spend management software products, including budgets, spend policies, approvals, and audit and controls from the earliest stages of ideation through launch—translating complex regulatory, card network, and bank partner requirements into practical product decisions and helping teams move fast without compromising on compliance. You'll help advise on the regulatory and commercial issues that ari

aiaccountingfinance
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