Technical Community Lead Jobs

About The Role Own the end-to-end data-center hardware quality and reliability loop for OpenAI’s 3P infrastructure and 1P current and next-gen platforms. Turn field failures into quantified risk, fast containment, verified root cause, improved MQE/NPI and manufacturing-test coverage, accurate spares forecasts, and upstream changes that prevent recurrence. The first hire must combine practical hardware/system understanding, reliability engineering, data fluency, and cross-functional technical leadership at data-center scale. Key Responsibilities • Build and govern the field-quality data model across telemetry, tickets, RMA/repair, FA, firmware, configuration, supplier, and manufacturing genealogy. • Define AFR, ASR, DPPM, MTBF/MTTR, repeat-repair, NTF, repair-cycle-time, and forecast-versus-actual metrics with explicit denominators and uncertainty. • Provide fleet-level macro views and unit/FRU/cohort-level micro views; detect shifts and bound affected populations. • Lead systemic field-failure triage, containment, failure analysis, 8D/CAPA, risk assessment, corrective-action verification, and recurrence monitoring. • Develop cohort, life-data, reliability-growth, and spare-demand projections by product, FRU, supplier, configuration, geography, and age. • Partner with MQE and NPI to convert field mechanisms into manufacturing-test coverage, screening/stress profiles, diagnostics, control plans, DFR/DFS requirements, FMEA/FTA, mission profiles, FRU strategy, and qualification gates. • Close the loop by verifying whether upstream changes reduce field recurrence. • Define supplier/CM FA standards, field-data contracts, scorecards, escalation paths, and closure evidence. • Provide serviceability, TCO, and spares inputs without owning inventory execution or procurement. • Create concise executive decision packages: population at risk, exposure, confidence, options, cost/risk, and recommendation. • Run the cross-functional reliability council and, as the team grows, mentor

Insomniac is looking for a Staff level Hero Designer, focused on combat, traversal, and 3Cs (Camera, Character, Controls) for an upcoming project. This role is accountable for the quality and on-time delivery of design and execution for one or more playable characters, including core combat and features like traversal, abilities, non-combat mechanics, camera, and more. Work will require hands-on, technical implementation and tuning for prototyping, iteration, and polish, as well as creative leadership and vision setting for playable characters. The person in this role will drive the creative vision, gameplay design, and execution quality of new playable hero characters and collaborate with our Gameplay Programmers, Animators, VFX Artists, and Character Artists to create world class moment-to-moment gameplay. The ideal candidates are self-driven, highly technical, and extremely creative, with deep experience in leading and creating high quality 3rd person gameplay. We’re looking for designers who value game feel, player clarity, and high levels of polish in their work and are searching for highly collaborative development environment. ESSENTIAL FUNCTIONS AND RESPONSIBILITIE S Creative leadership and primary ownership of player character systems for one or more playable characters. Accountable for the design, prototyping, iteration and polish of hero core combat, as well as features such as movement / traversal, abilities, interactivity, progression, non-combat mechanics, allies, or game balance. Directly prototypes, implements, and iterates on Hero combat and non-combat gameplay through proprietary internal tools and scripting systems. Brings a focus on innovation, clarity, playability, and presentational polish to hero design work. Collaborates directly with Gameplay Programming a

About the team The OpenAI for Government team is a dynamic, mission-driven group leveraging frontier AI to transform how governments achieve their missions. Our team works to empower public servants with secure, compliant AI tools (e.g., ChatGPT Enterprise, ChatGPT Gov) and mission-aligned deployments that meet government technical requirements with strong reliability and safety. As part of the OpenAI for Government team you will work across the U.S. national security and cyber ecosystem, helping to accelerate adoption through hands-on support, tailored training, and early insights—so civil servants can spend less time on red tape and more on meaningful work. You will partner with government organizations to identify high-impact opportunities, translate complex cyber mission challenges into AI-enabled solutions, and drive secure deployments that help cyber professionals move faster and operate more effectively. If you're passionate about responsibly deploying frontier AI to uplift public institutions, strengthen cyber resilience, and transform how the government serves the American people, we want you on our team. About the Role The Strategic Delivery Lead (Cyber) will identify and deliver on some of OpenAI’s most complex and high-impact deployments for the U.S. national security and cyber enterprise. In this role, you will work closely with our national security partners and cyber mission owners to make their hardest problems solvable on the OpenAI Platform API and ChatGPT Enterprise. The role is highly cross-functional and customer-facing: You’ll partner with Research, Engineering, Go-to-Market, Forward Deployed Engineers, Solutions Architects, security teams, and external stakeholders to align on scope, unblock delivery, and communicate progress at every level, from technical teams to C-suite. You will own and drive execution of technical delivery workstreams led by internal teams (Forward Deployed Engineers, Researchers, Solutions Architects), ensuring clear pro

Role Overview The Techno-Functional SME Consultant for Finastra Loan IQ is responsible for the stable operation, functional integrity and continuous improvement of the bank’s commercial-lending platform. The role combines deep lending-domain knowledge with hands-on application-support capability to ensure that loan transactions are configured, processed, serviced, accounted for and supported accurately throughout their lifecycle. Operating at the intersection of Loan Operations, Credit, Finance, Risk and IT, the consultant owns functional analysis and coordinates technical resolution across Loan IQ, interfaces and downstream systems. The role supports production operations, incidents, problems, changes, releases, controls and sustainable remediation of recurring service issues. Key Responsibilities Application operations: Manage Loan IQ application health, critical business events, interfaces, batch processes and operational queues. Ensure timely completion of daily processing and proactive management of service risks. Incident resolution: Lead functional and technical analysis of production incidents; reproduce issues, assess business impact, identify controlled workarounds, coordinate recovery and restore service within agreed priorities. Problem management: Perform root-cause analysis for recurring defects, transaction failures, schedule inconsistencies, accounting breaks and interface errors. Drive permanent fixes and preventive controls. Functional analysis: Translate lending-business issues into clear functional requirements, impact assessments, solution options, test scenarios and acceptance criteria. Technical troubleshooting: Analyse Loan IQ configuration, application logs, database evidence, interfaces, messages and job failures in collaboration with technical teams and within controlled production-support practices. Integration management: Support integrations with origination, payment, core banking, general ledger, data, risk, regulatory-reporting, docum

Role Overview The Techno-Functional SME Consultant for Finastra Loan IQ is responsible for the stable operation, functional integrity and continuous improvement of the bank’s commercial-lending platform. The role combines deep lending-domain knowledge with hands-on application-support capability to ensure that loan transactions are configured, processed, serviced, accounted for and supported accurately throughout their lifecycle. Operating at the intersection of Loan Operations, Credit, Finance, Risk and IT, the consultant owns functional analysis and coordinates technical resolution across Loan IQ, interfaces and downstream systems. The role supports production operations, incidents, problems, changes, releases, controls and sustainable remediation of recurring service issues. Key Responsibilities Application operations: Manage Loan IQ application health, critical business events, interfaces, batch processes and operational queues. Ensure timely completion of daily processing and proactive management of service risks. Incident resolution: Lead functional and technical analysis of production incidents; reproduce issues, assess business impact, identify controlled workarounds, coordinate recovery and restore service within agreed priorities. Problem management: Perform root-cause analysis for recurring defects, transaction failures, schedule inconsistencies, accounting breaks and interface errors. Drive permanent fixes and preventive controls. Functional analysis: Translate lending-business issues into clear functional requirements, impact assessments, solution options, test scenarios and acceptance criteria. Technical troubleshooting: Analyse Loan IQ configuration, application logs, database evidence, interfaces, messages and job failures in collaboration with technical teams and within controlled production-support practices. Integration management: Support integrations with origination, payment, core banking, general ledger, data, risk, regulatory-reporting, docum

Role Overview The Techno-Functional SME Consultant for Finastra Loan IQ is responsible for the stable operation, functional integrity and continuous improvement of the bank’s commercial-lending platform. The role combines deep lending-domain knowledge with hands-on application-support capability to ensure that loan transactions are configured, processed, serviced, accounted for and supported accurately throughout their lifecycle. Operating at the intersection of Loan Operations, Credit, Finance, Risk and IT, the consultant owns functional analysis and coordinates technical resolution across Loan IQ, interfaces and downstream systems. The role supports production operations, incidents, problems, changes, releases, controls and sustainable remediation of recurring service issues. Key Responsibilities Application operations: Manage Loan IQ application health, critical business events, interfaces, batch processes and operational queues. Ensure timely completion of daily processing and proactive management of service risks. Incident resolution: Lead functional and technical analysis of production incidents; reproduce issues, assess business impact, identify controlled workarounds, coordinate recovery and restore service within agreed priorities. Problem management: Perform root-cause analysis for recurring defects, transaction failures, schedule inconsistencies, accounting breaks and interface errors. Drive permanent fixes and preventive controls. Functional analysis: Translate lending-business issues into clear functional requirements, impact assessments, solution options, test scenarios and acceptance criteria. Technical troubleshooting: Analyse Loan IQ configuration, application logs, database evidence, interfaces, messages and job failures in collaboration with technical teams and within controlled production-support practices. Integration management: Support integrations with origination, payment, core banking, general ledger, data, risk, regulatory-reporting, docum

Role Overview The Techno-Functional SME Consultant for Finastra Loan IQ is responsible for the stable operation, functional integrity and continuous improvement of the bank’s commercial-lending platform. The role combines deep lending-domain knowledge with hands-on application-support capability to ensure that loan transactions are configured, processed, serviced, accounted for and supported accurately throughout their lifecycle. Operating at the intersection of Loan Operations, Credit, Finance, Risk and IT, the consultant owns functional analysis and coordinates technical resolution across Loan IQ, interfaces and downstream systems. The role supports production operations, incidents, problems, changes, releases, controls and sustainable remediation of recurring service issues. Key Responsibilities Application operations: Manage Loan IQ application health, critical business events, interfaces, batch processes and operational queues. Ensure timely completion of daily processing and proactive management of service risks. Incident resolution: Lead functional and technical analysis of production incidents; reproduce issues, assess business impact, identify controlled workarounds, coordinate recovery and restore service within agreed priorities. Problem management: Perform root-cause analysis for recurring defects, transaction failures, schedule inconsistencies, accounting breaks and interface errors. Drive permanent fixes and preventive controls. Functional analysis: Translate lending-business issues into clear functional requirements, impact assessments, solution options, test scenarios and acceptance criteria. Technical troubleshooting: Analyse Loan IQ configuration, application logs, database evidence, interfaces, messages and job failures in collaboration with technical teams and within controlled production-support practices. Integration management: Support integrations with origination, payment, core banking, general ledger, data, risk, regulatory-reporting, docum

Role Overview The Techno-Functional SME Consultant for Finastra Loan IQ is responsible for the stable operation, functional integrity and continuous improvement of the bank’s commercial-lending platform. The role combines deep lending-domain knowledge with hands-on application-support capability to ensure that loan transactions are configured, processed, serviced, accounted for and supported accurately throughout their lifecycle. Operating at the intersection of Loan Operations, Credit, Finance, Risk and IT, the consultant owns functional analysis and coordinates technical resolution across Loan IQ, interfaces and downstream systems. The role supports production operations, incidents, problems, changes, releases, controls and sustainable remediation of recurring service issues. Key Responsibilities Application operations: Manage Loan IQ application health, critical business events, interfaces, batch processes and operational queues. Ensure timely completion of daily processing and proactive management of service risks. Incident resolution: Lead functional and technical analysis of production incidents; reproduce issues, assess business impact, identify controlled workarounds, coordinate recovery and restore service within agreed priorities. Problem management: Perform root-cause analysis for recurring defects, transaction failures, schedule inconsistencies, accounting breaks and interface errors. Drive permanent fixes and preventive controls. Functional analysis: Translate lending-business issues into clear functional requirements, impact assessments, solution options, test scenarios and acceptance criteria. Technical troubleshooting: Analyse Loan IQ configuration, application logs, database evidence, interfaces, messages and job failures in collaboration with technical teams and within controlled production-support practices. Integration management: Support integrations with origination, payment, core banking, general ledger, data, risk, regulatory-reporting, docum

Curious Minds. Bold Ideas. Extraordinary Impact . We're transforming financial services through bold innovation and relentless execution. You bring the ideas and drive. We'll build what's next — together. Job Summary Independently sets up and installs technical systems, applications, or process designs for client’s purchased or outsourced technology and business process solutions. Works within team to support clients with managing initial access, map and transfer data, create process documentation, and train or coordinate training for client users. Responsibilities Demonstrates basic understanding of advanced automation tools where it is used in product and how to change properties or troubleshoot Understands when and why specific programmatic solutions are leveraged for customization Adeptly use of declarative platform security tools, understanding of how these are used within, and to extend product functions Configures most product features independently Displays ability to marry workbook or analytical output to nCino configuration Understands nCino primary data model and how best to extend Possesses adept troubleshooting ability using deliberate configuration changes and smoke testing Adeptly uses Salesforce Platform automation and data integrity tools for product expansion Exhibits adept use of nCino user experience (UX) implementation tools and mechanism and understands how the tools compliment Salesforce application security Conducts nCino feature quality control and testing Uses complimentary tools as introduced by nCino Demonstrates high level understanding of common integrations Leverage AI tools and techniques to enhance work efficiency and optimize business operations by automating routine tasks to improve accuracy, save time, and minimize errors. Utilize AI-driven insights to refine decision-making, elevate customer experience, and boost team productivity while ensuring its application provides measurable value, driving innovation and smarter ways

AI/ML Solution Architect Education & Assessment Platforms About Pratham International Pratham International is a US 501(c)(3) established to support learning innovations for children and youth in contexts across the globe. We enable the adaptation and spread of proven and scalable education solutions pioneered in India by Pratham Education Foundation to contexts across the global south through programming and technical assistance tailored to local realities. Today, Pratham innovations reach millions of children annually through partnerships across ~30 countries. Through the Pratham Shah PraDigi Innovation Centre (PraDigi), Pratham International also seeks to create technology innovations for low-resource communities, and support models aimed at learning for school, work, and life for children and youth. We work on several cutting-edge projects in the domain of Generative AI, Automatic Speech Recognition, and Natural Language Processing. The team’s innovative technology products include the PadhAI: Reading Assessment App, which uses advanced speech recognition to evaluate children’s reading fluency in 8 Indian languages and 6 global languages; Anytime Testing Machine (ATM), an AI-enabled question generation and grading system that allows learners to be assessed on any topic, anytime; and a suite of AI-powered chatbots designed for diverse learning contexts: from early childhood care, to youth employment readiness, and OCR-based analysis tools that digitize and assess student work at scale. At Pratham International, we build for the long term. Whether it’s ensuring products are truly accessible across rural India and the global south through languages, building datasets to ensure context and accuracy for products, or gathering feedback from the field. Backed by partners like Google.org, Anthropic, and the Gates Foundation, we are committed to building digital public goods that ensure every child is in school and learning well. Role Overview About the work We desig

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Join the Growing Solutions Engineering Team! Solutions Engineers (SEs) at Okta play a pivotal role in the customer journey, helping organizations solve complex identity challenges. We engage with customers at every stage, combining our technical curiosity with business insight to drive meaningful conversations. We’re looking for team players who can create impactful sales presentations, build compelling product demonstrations, and educate a wide audience on modern cloud security solutions. If you have a strong background in technology, a mindset of continuous learning, and a passion for customer engagement, this role is for you. What You’ll be doing: Support customers throughout the sales journey (discovery, validation, proposal, due diligence), demonstrating the value of the Okta Platform through live demos and presentations. Communicate with stakeholders at all levels of the customer's organization, including CxO, security, developers, Product Managers, and IT administrators. Bridge the gap between business and technology for diverse audiences, from security engineers and developers to CISOs and CIOs. Partner with the sales team as the go-to technical counterpart, enabling customers to validate the value and potential of the Okta platform. Focus on our Okta Workforce Identity solutions, confidently addressing product features and in-depth technical inquiries from customers. Design and execute well-defined, outcome-driven Proof of Concepts (POCs). Develop

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As an Applied AI Engineer on our Enterprise team, your role is to guide some of the UK's largest businesses to the frontier of AI and help them deploy Claude into their operations, their products, and their ways of working. You will become the go-to Claude Platform specialist and trusted technical advisor for your customers, advising their engineering teams on architecture, agent design, and evaluation, and working with the C-level and senior executives who sponsor these programmes to show the business value Claude can create and help them reach a confident decision to build on Claude. Enterprise deals are different. Procurement cycles are longer, more stakeholders are involved, and success depends on being able to connect the technical work to the outcomes the boardroom cares about. You will be as comfortable advising an engineering team on evaluation and architecture as you are presenting a value case to a CIO or CTO, and you will carry the technical thread across every stage of a multi-quarter engagement. You will partner closely with Enterprise Account Executives and Applied AI Architects to take each customer from first conversation, through technical evaluation, proof of value and procurement, to the decision to build on Claude. Once they have decided, you set their systems integration partner up to deliver, agreeing the target architecture and what good looks like, and you stay close as the customer's technical advisor on Claude throughout deployment, while the partner does the build. Working alongside Anthropic's Product and Engineering teams, you will use your knowledge of the Claude Platform to advise on evalu

The Data Architect plays a critical role in designing and building foundational data platforms that enable customers to move, organize, and analyze their business data at scale. In this position, you will partner with client team members to architect, implement, and deploy data warehouse solutions across multiple cloud platforms and customer organizations. This position requires deep expertise in medallion layer design, ELT implementation, semantic layer architecture and BI tool integration. You should be able to lead architecture discussions, guide technical execution, and mentor junior engineers. As a senior technical contributor, you will take ownership of complex data warehouse solutions, conduct technical discovery with customers, and ensure scalable, maintainable data architectures. You will act as a trusted technical advisor to both internal teams and customer stakeholders while driving best practices in data design, pipeline development, semantic layer modelling, and BI implementation. Responsibilities Design medallion layer data warehouse schemas (bronze, silver, gold) on Databricks, Redshift, Snowflake and/or BigQuery. Select and implement ELT tools to move data from source systems into the warehouse. You'll evaluate options, configure pipelines, and troubleshoot performance issues. Build and optimize semantic layers on top of the warehouse so analysts and business users can query data without writing SQL. Connect data warehouses to BI platforms (Tableau, Looker, Power BI, or similar) to enable self-service analytics and reporting. Translate business requirements into scalable technical integration architectures and implementation strategies. Facilitate discovery sessions and technical workshops with clients to understand system landscapes, integration requirements, and data flows. Own complex integration solutions from design through deployment, ensuring high performance, scalability, and maintainability. Advise on data governance, quality checks, and cos

About Pratham International Pratham International (PI) is a US 501(c)(3) established to support learning innovations for children and youth in contexts across the globe. We enable the adaptation and spread of proven and scalable education solutions pioneered in India by Pratham Education Foundation, such as Teaching at the Right Level (TaRL), to contexts across the global south through programming and technical assistance tailored to local realities. Today, Pratham innovations reach millions of children annually through partnerships across ~30 countries. Background Pratham International (PI) works across 30+ countries on foundational learning, with a core team of approximately 65 people in 7 countries. PI is putting in place a structured Internal Capability Building model: a defined set of programs, a delivery approach that works across time zones, and a repeatable cadence for on-boarding new joiners. PI will not build learning content in-house. The model rests on external partners who can design and deliver to a dispersed team. Provider evaluation for the first program in scope, inclusion and cross-cultural sensitisation, is underway and at an early stage. PI is engaging an advisor to complete that assessment, support selection, anchor the first rollout, and leave behind a process PI can run on its own. Scope and deliverables Deliverable 1 — Comprehensive partner assessment Develop an evaluation framework with PI, covering at minimum: – reach and scheduling across 7 countries and multiple time zones – blended delivery: self-paced content plus live online sessions – ability to run small quarterly cohorts, not only one-off large-group programs – cultural relevance across PI's geographies, and facilitator bench and quality – platform capability, pricing at PI's likely cohort sizes, and client references Assess the providers PI has identified — Sparkwise, Joy of Performance and affiliates, Guiding S

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Payments Product Sales is a team of deep functional and technical specialists who lead and advise on opportunities for some of the most strategically important products in Stripe’s portfolio. We work alongside Stripe’s Core Sales and Customer Success teams to help users adopt products that improve payment experiences, increase conversion, support international growth, and create new sources of revenue. We are hiring an Account Executive, Product - Local Payment Methods to grow adoption of Stripe’s local payment methods across APAC. This role will work across Stripe’s global LPM portfolio while developing particular expertise in the payment preferences, market dynamics, and user opportunities most relevant to Australia and New Zealand, Japan, India, Singapore, and Southeast Asia. The portfolio and market emphasis will evolve as user needs and Stripe’s capabilities grow. What you’ll do As an Account Executive, Product focused on Local Payment Methods, you will be a quota-carrying product-sales overlay responsible for growing adoption and revenue across new and existing Stripe users. You will partner with Core Account Executives and Customer Success Managers throughout the sales cycle—from opportunity identification and discovery through business-case development, commercial negotiation, technical validation, implementation, activation, and expansion. You will help some of Stripe’s largest and most sophisticated users understand how regionally