Technical Community Lead Jobs

Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing. The Opportunity at Altana As a Global Public Sector Implementation Delivery Manager (IDM), you are the single-threaded technical owner of delivery for one of Altana’s most important public sector accounts or organizations. You blend enterprise architecture, hands-on deployment, and product design and development with the relationship skills to be the trusted technical voice in the room for the mission owners you serve. You lead a small, account-aligned implementation pod and are accountable for turning a closed-won account into mission outcomes: architecting the deployment, delivering it in secured and regulated environments, keeping it healthy, and finding the next place Altana can create value. You do this hip-to-hip with commercial — partnering with the Technical Account Managers (TAMs) and Program Managers who run the account — using delivery credibility to enable organic growth and inside sales without carrying the commercial number yourself. This role reports to a GPS Implementation sub-vertical lead (Trade, Resilience, or Policy) within the Implementation function, and is deployed against a named strategic account. For example, an IDM aligned to U.S. Customs and Border Protection (CBP) would report to the Trade sub-vertical lead. Your Responsibilities Own delivery outcomes for a named strategic account or account groups. Serve as the single-threaded technical owner for implementation and platform delivery to a key public sector account or organization, from post-award through sustainment. Deliver on-time against contractual commitments and hold the technical quality bar. Set and steward the account architecture. Translate mission outcomes into a coherent enterprise/solution architecture across SaaS and regulated PaaS environments. Own the deployment, integration, and data-m

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Building and operating critical, large-scale systems that manage massive volumes of financial information, to fulfill business goals for Stripe and its partners; Navigate a complex fintech environment with numerous compliance regulations, translating internal and external business needs into robust software requirements and scalable distributed systems; Lead cross- functional alignment and provide technical direction for multi-team projects; Build large-scale (petabyte-size) financial data platforms, solutions, and pipelines using Big Data technologies and distributed systems; Debugging production issues across the stack, analyzing complex datasets and designing large-scale data pipelines using modern Big Data technologies to ensure reliable, high-performance solutions; Executing projects related to insights into Stripe’s financial performance across multiple Stripe products; Work on systems critical to Stripe's future financial operations, with impact over billions of dollars of payment volume; Deeply understand the design and architecture of modern payments and financial technology across countries; and Leverage experience with monitoring, incident handling, debugging in production environments to ensure data pipeline health and SLOs, while reducing operational toil via automation. Who you are Minimum requirements Must have a Bachelor's Degree or foreign equivalent degree in Computer Science, Information Systems

Avaloq Business Analyst About Capco Capco is a global technology and management consultancy specialising in driving transformation across the financial services industry. We combine deep industry knowledge with consulting, technology and delivery expertise to help our clients navigate complex change and build the financial services organisations of the future. If you are an experienced Avaloq professional looking to apply your specialist expertise to complex transformation initiatives within financial services, we would be interested in hearing from you. About the Role As an Avaloq Business Analyst engaged with Capco, you will provide specialist business analysis and consulting services supporting Avaloq transformation initiatives for financial services clients. You will work closely with client stakeholders, technical specialists and project teams to understand business requirements, analyse processes and translate complex business needs into clear functional requirements and effective Avaloq solutions. The engagement may span Avaloq implementations, transformations, migrations and platform enhancements , giving you the opportunity to contribute your specialist expertise across complex banking and wealth management environments. This opportunity is intended for an independent professional operating through their own business . Services will be delivered under an agreed B2B contract, with appropriate independence and autonomy in the delivery of the contracted services. What You’ll Do Analyse client business requirements, processes and challenges and translate them into clear, actionable functional requirements for Avaloq solutions. Provide specialist business analysis and functional consulting expertise across Avaloq implementation, transformation, migration and platform enhancement initiatives. Facilitate requirements-gathering sessions and workshops with business and technology stakeholders to define business needs, processes, priorities and expected outcom

Avaloq Business Analyst About Capco Capco is a global technology and management consultancy specialising in driving transformation across the financial services industry. We combine deep industry knowledge with consulting, technology and delivery expertise to help our clients navigate complex change and build the financial services organisations of the future. If you are an experienced Avaloq professional looking to apply your specialist expertise to complex transformation initiatives within financial services, we would be interested in hearing from you. About the Role As an Avaloq Business Analyst engaged with Capco, you will provide specialist business analysis and consulting services supporting Avaloq transformation initiatives for financial services clients. You will work closely with client stakeholders, technical specialists and project teams to understand business requirements, analyse processes and translate complex business needs into clear functional requirements and effective Avaloq solutions. The engagement may span Avaloq implementations, transformations, migrations and platform enhancements , giving you the opportunity to contribute your specialist expertise across complex banking and wealth management environments. This opportunity is intended for an independent professional operating through their own business . Services will be delivered under an agreed B2B contract, with appropriate independence and autonomy in the delivery of the contracted services. What You’ll Do Analyse client business requirements, processes and challenges and translate them into clear, actionable functional requirements for Avaloq solutions. Provide specialist business analysis and functional consulting expertise across Avaloq implementation, transformation, migration and platform enhancement initiatives. Facilitate requirements-gathering sessions and workshops with business and technology stakeholders to define business needs, processes, priorities and expected outcomes. Tra

Due to the nature of the projects and specific client security clearance, this role requires the successful candidate to be a Singapore Citizen OR Singapore Permanent Resident only. Infrastructure Engineers help clients build and evolve systems that client organizations use to deliver and run software. They are comfortable working within teams of people with diverse roles and levels of experience to find solutions that meet the needs of the organization. They combine technical expertise and understanding with consideration of different situational needs. They champion technical quality and effective ways of working as a means to better outcomes for clients, rather than an end in themselves. They help clients to understand agile ways of working and DevOps as a mindset for collaboration. Job responsibilities Collaborate within teams to implement projects, assess existing infrastructure and propose improvements. Evaluate client requirements and contribute to building technical roadmaps and solutions aligned with their ambitious business goals. Assist in the establishment of controls and processes for continuous delivery and evolution of infrastructure and applications through all stages of the process. Provide expertise in areas like DevOps, cloud, platform and infrastructure engineering, both internally and at client sites. Build trustworthy relationships with client engineering leadership. Propose innovative solutions and adjustments within the constraints of existing policies and business requirements. Job qualifications Technical Skills You can contribute to the design and implementation of enterprise and/or web-scale hosting platforms and can administer application servers, web servers and databases. You have an understanding of cloud and virtualization platforms, infrastructure automation and application hosting technologies. You have experience working with software delivery teams and understand DevOps philosophies, Agile methods, Infrastructure as Code and how

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. As a Staff Forward Deployed Engineer, Applied AI on our Cortex AI team, you will be a hands-on technical leader and trusted partner to our most strategic customers. You will own the end-to-end delivery of enterprise AI programs, leading a team of 2–4 engineers while staying deeply technical yourself . You will set the technical direction for your customer engagements, mentor your team, and serve as the senior technical voice at the intersection of product, engineering, and customer success. Note: This is a customer facing role & require frequent travelling within USA mostly IN THIS ROLE AT SNOWFLAKE, YOU WILL: Lead Customer Programs : Own the full lifecycle of complex, multi-engineer AI engagements – from scoping and architecture through deployment, monitoring, and handoff. Be accountable for delivery quality and customer outcomes for the projects you lead. Own AI Quality : Define what "good" means for each engagement. Translate ambiguous customer goals into measurable quality metrics, evaluation frameworks, and golden datasets – then run systematic eval loops to hill-climb on agent quality, catch regressions before customers do, and continuously raise the bar on accuracy, faithfulness, and safety. Set the standard for how the team measures and improves AI systems in pr

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity Join New Relic’s Container Fabric (CF) team and play a pivotal role in shaping our global internal platform. You will work at the very heart of our infrastructure, building resilient, scalable systems that empower engineering teams across the entire business. If you thrive on solving complex, large-scale challenges and enjoy the tangible impact of high-availability platform orchestration, this is your chance to elevate your technical reach. You will be given the autonomy to drive platform evolution, work with state-of-the-art cloud-native tools, and push the boundaries of modern infrastructure. What you'll do Platform Orchestration: Oversee and enhance a massive Kubernetes infrastructure platform, ensuring peak availability, performance, and reliability. Automation & Engineering: Evolve internal tooling to eliminate manual overhead and streamline platform delivery across global teams. Lifecycle Management: Manage Day 1 and Day 2 operations for Kubernetes clusters using modern scaling frameworks. Operational Excellence: Partner with a supportive engineering team to manage production environments and lead high-severity incident responses calmly and efficiently. This role requires Infrastructure Expertise: A background in DevOps, Site Reliability, or Infrastructure Engineering managing production environments. Kubernetes Mastery: Deep working knowledge of K8s primitives (Deployments, StatefulSets, Services) and hands-on experience building custom Kubernetes O

Sr. GRC Engineer The Team + The Role Pendo's Information Security team protects the data entrusted to Pendo and helps ensure our products are built with security and privacy by design. The team spans Security Operations, Product Security, and Compliance and Risk. With a small team and broad scope, the work directly supports the security, resilience, and trust of Pendo's products and operations. The Sr. GRC Engineer is an AI-first technical leader who helps drive the evolution of Pendo's governance, risk, and compliance program. This role independently leads complex compliance, risk, and incident-response work while identifying program maturity gaps, translating security risk into business terms, and contributing to security roadmap and investment decisions. Success means building durable controls and programs that reduce risk and operational friction, not simply completing audits. This role is based in our Raleigh office. What this looks like day-to-day AI-driven compliance and operations acceleration: Use AI to accelerate audit evidence preparation, policy documentation, control testing workflows, and regulatory research. Evaluate GRC platform automation capabilities and integrate AI tooling where it reduces manual overhead, then document and share effective approaches with the team. Security program strategy and roadmap: Identify maturity gaps across compliance and security operations and translate them into prioritized roadmap recommendations grounded in business risk. Contribute to security investment discussions, clarify tradeoffs between coverage, cost, and risk, and anticipate emerging regulatory requirements before they become audit findings. Compliance program ownership: Own one or more regulatory compliance programs end-to-end, including SOC 2 Type II, ISO 27001/42001, PCI-DSS, GovRAMP, or FedRAMP. Lead control design, evidence collection, auditor relationships, and remediation tracking to maintain effective and durable compliance programs. Risk assessment

Mid-Market Account Executive As an Account Executive on our Mid-Market Sales team, you will assist in Datadog’s overall business growth by strategically engaging and closing net-new customers across mid-to-large size organizations. Sellers follow a well-defined methodology, collaborate with internal stakeholders, identify the customer's unique needs, and clearly convey the value of the Datadog product. Mid-Market reps have the opportunity to grow their careers in Sales and continue contributing to Datadog team success. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Focus entirely on net-new logo acquisition Convert inbound leads to closed opportunities Leverage tools such as Sales Navigator and DiscoverOrg Strategically prospect into Chief Technology Officers, Engineering/IT Leaders, and technical end users (SRE, DevOps, DevSecOps) Multi-thread into different departments of a complex organization Collaborate with Sales Development Representatives to drive top of funnel activity Manage the full sales cycle, including negotiations and on-site technical demonstrations Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply. Who You Are: Experienced in hunting and closing net new logos Able to strategically map out and break into large scale organizations Curious, motivated, and driven as a sales person Bold on the phones and creative in your emails Able to sit up to 6 hours, traveling to and from client sites via auto, train, or air, up to 30% of the time Benefits and Growth: High income earning opportunities based on self performance Opportunity for Presidents C

About the Job: The Customer Success Manager reports directly into the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. They are LaunchDarkly subject-matter experts guiding our new and expanding customers towards implementation and adoption and helping them achieve their desired use-cases and realize value. The best candidate for this role will be passionate about customer success with a keen interest in software development and DevOps, balanced with a strong sales acumen. In LaunchDarkly GTM, we are all customer-obsessed and striving for massive year over year growth. Responsibilities: Customer Onboarding: You will shepherd in new customers from the sales handoff through successful activation in the product. This includes building out success plans to get customers up to speed in the platform, project management through onboarding, helping customers leverage the most appropriate enablement paths and assessing customer’s adoption on an ongoing basis. Risk Identification and Mitigation: You’ll work to proactively identify and diagnose risk inhibiting adoption or that may cause churn and contraction. You’ll own building a risk mitigation strategy and coordinating across the account team to effectively steer the customer to success. Technical Guidance: You’ll maintain a deep level of LaunchDarkly product knowledge and be expected to provide customers with direction on implementation and adoption best practices. Prescriptively Sell: You maintain a pulse on how our customers are tracking against their key goals and outcomes identifying opportunities for customers to purchase additional products, services and adopt new features needed for them to maximize the value of our solution. Trusted Advisor: You understand your customers like no other and have built enough trust to act as an extension of their team. You provide prescriptive guidance to customers to help them get the most out of their Launc

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. As a Sales Engineer II, you will be responsible for ensuring our customers successfully integrate with the CLEAR1 platform, with a focus on our Healthcare vertical. You will work across the Growth, Product, and Engineering teams to develop a deep understanding of the problems our customers are facing and influence how we’re building our platform for scale. We’re looking for a candidate with an excellent technical background who is looking to have a direct impact on customer and developer experiences. What you'll do: Lead presales customer engagements, including technical discovery, product demos, use case demos, RFPs, solution and integration scoping, and proof-of-concepts Drive customer integration for enterprise-level customers including building reference applications, prototypes, and architecture diagrams Develop code samples, integrations, and applications to demonstrate best practices and minimize customer development time, across a variety of languages and frameworks Support customers throughout the presales, proof of concept, and integration processes, assisting with common coding issues and patterns or troubleshooting Creating and maintaining public and internal documentation to help scale the team Act as the internal and external expert in the integration and usage of the CLEAR identity platform Collaborate across Sales, Product and Engineering to ensure that CLEAR strategically incorporates customer feedback and new product features into our roadmap Stay up-to-date with the latest trends and developments in the Healthc

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Product Sales is a team of functional and technical specialists who both lead and advise on deals for the most strategically important products in Stripe’s portfolio. Revenue suite Product Sales is tasked with attacking a $100B market opportunity for back office finance automation across billing, tax, revenue reporting, and data. What you’ll do As a Tax Account Executive at Stripe, you will use your sales and product expertise to help drive growth through both existing and new to Stripe customers. You will collaborate with the core sales, marketing, product marketing, and product teams to develop deep product and industry knowledge and drive strategic deals. You will be instrumental in leading in depth product discussions with existing and prospective customers – and building and executing against our go to market strategy. Responsibilities Drive revenue and retain users to achieve and over perform on target and KPIs Lead discussions with our largest existing and prospective customers Contribute to the development of go-to-market playbooks alongside product, marketing, sales, and technical services stakeholders Understand and articulate the value propositions of Stripe Tax to key stakeholders, including technical teams, financial departments, partners and C-suite executives. Develop a deep understanding of global indirect tax requirements of potential customers. Build and maintain relationships with clients, guiding them through the sales pr

About the team OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. OpenAI for Government (OAI4G) helps public-sector institutions understand, adopt, and deploy highly capable AI products in support of their missions. The team brings together Sales, Solutions, Partnerships, Technical Success, Legal, Security, Policy, Global Affairs, and other cross-functional partners to help governments use AI responsibly and effectively. As part of OAI4G’s International Public Sector team, you will help public institutions in the UK, Middle East (ME) and Latin America (LATAM) translate frontier AI into secure, compliant, mission-aligned outcomes. We work across varied procurement, regulatory, security, sovereignty, and commercial environments, while maintaining a consistent commitment to safety, reliability, and public benefit. About the role We are seeking a Global Account Director (GAD) to lead OpenAI’s public-sector work across the UK, ME and LATAM. You will build trusted relationships with government leaders, develop and execute account strategies, create and close complex opportunities, and help customers move from initial interest to successful adoption. This is a full-cycle, highly cross-functional sales role that combines technical understanding, strategic vision, partnership management, and value-driven execution. You will work with senior government, operational, technical, procurement, policy, and security stakeholders to identify high-impact AI use cases and translate them into credible commercial and deployment pathways across the OpenAI Platform API and Codex and ChatGPT Enterprise. You will also be an accountable customer leader after signature, working alongside specialist delivery and technical teams to keep customer outcomes, milestones, adoption, risks, and executive alignment on track. The role requires excellent judgement, executive presence, local fluency, and the ability to move between strategy, discovery, capture, pr

Senior Product Manager at Quinyx You know that moment when a simple staffing question suddenly turns into three tools, five messages, and a lot of guesswork? At Quinyx, we’re building a product that removes that friction - for managers, employees, and entire organisations. We are looking for a Senior Product Manager who brings a blend of sharp product discipline, high energy, and technical depth to transform complex workforce data into strategic data assets. If you enjoy solving real operational challenges, shaping clear product direction, and working with a team that cares about thoughtful, scalable solutions, you’ll fit right in with us. 🎯 About the role As a Senior Product Manager, you will play a pivotal role in shaping our intelligent WFM platform. You will take full end-to-end ownership of our Analytics strategy, ensuring your cross-functional team delivers the right product with the right priorities aligned with business goals. You bring the strategic weight to bring senior stakeholders along, elevate our internal product processes, and act as a force multiplier for the team. 📝 What you’ll do Set Strategy & Drive Process: Define and own the multi-year evolution of Quinyx Analytics (embedded reporting, self-serve, and Data-as-a-Service), setting high standards for modern product discovery and delivery. Ruthless Alignment: Partner closely with executive leadership, commercial teams, and cross-functional PM peers to align competing priorities into a clear, ROI-driven roadmap—mastering the balance between customer feature requests and internal operational data assets. Market & Commercial Expansion: Identify and validate high-impact market requirements across global verticals to directly drive commercial growth and product adoption. Harness AI & Modern Workflows: Leverage cutting-edge AI and LLM tools to supercharge your personal discovery, documentation, and product workflows, setting the benchmark for modern product management at Quinyx. ✅ What we’re looking f

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We are looking for software engineers to help build safety and oversight mechanisms for our AI systems. As a software engineer on the Safeguards team, you will work to monitor models, prevent misuse, and ensure user well-being. This role will focus on building systems to detect unwanted model behaviors and prevent disallowed use of models. You will apply your technical skills to uphold our principles of safety, transparency, and oversight while enforcing our terms of service and acceptable use policies. Responsibilities: Develop monitoring systems to detect unwanted behaviors from our API partners and potentially take automated enforcement actions; surface these in internal dashboards to analysts for manual review Build abuse detection mechanisms and infrastructure Surface abuse patterns to our research teams to harden models at the training stage Build robust and reliable multi-layered defenses for real-time improvement of safety mechanisms that work at scale You may be a good fit if you have: A Bachelor’s degree in Computer Science, Software Engineering or comparable experience Proficiency in Python and Typescript An ability to work across the stack Strong communication skills and ability to explain complex technical concepts to non-technical stakeholders Strong candidates may also: 8+ years of experience in a software engineering position Have experience with integrity, spam, fraud, or abuse detection and mitigation Have experience building trust and safety detection mechanisms and intervention for AI/ML systems Have experience with prompt engineering, jailbreak attacks, and other adversarial inputs Have worked