Technical Escalations Engineer Jobs

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Sales Engineer to join our team. This is a hybrid role based in the UK, reporting to the Senior Sales Engineering Manager in the Solutions Consulting department. You will be a key technical driver in our mission, presenting the Zscaler cloud security platform to prospective customers and translating their goals into enticing, relevant recommendations. You’ll act as a trusted advisor, guiding clients through their transformational journey while delivering technical victories. What you’ll do (Role Expectations) Present the Zscaler cloud security platform to prospective customers Set the vision and translate goals into enticing and relevant recommendations Become the trusted advisor to our clients while aiding their transformational journey Gather customer technical requirements and promote the value proposition in POV, presentations, and demos Who You Are (Success Profile) You th

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? Cohere has a strong AI narrative, the most deployable product, and a CEO who co-authored the foundational paper of modern AI. The company is positioned to become the transatlantic leader in sovereign AI for enterprise and government, and needs a storytelling engine to deliver that story at scale. This role sits within the team that is building that engine. This is an opportunity to define the narratives that influence how enterprises, developers, and the broader ecosystem understand the future of AI and Cohere’s role in building it. In this cross‑functional, individual‑contributor role, you’ll partner deeply with product, research, engineering, and go‑to‑market teams to translate complex technical work into clear, compelling stories. You’ll help Cohere articulate what we’re building, why it matters, and how our technology is reshaping enterprise AI. You’ll craft narratives that resonate with technical and non‑technical audiences alike, and build programs that elevate Cohere’s product leadership and technical credibility. This is a rare opportunity to build a product and technology communications function at a fast

Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. Your Impact on our Mission: We are looking for a Staff Software Engineer to join the Appointment Management team at Zocdoc! This team owns the backend systems that determine when, where, and how appointments can be booked across Zocdoc's channels. We build the services, APIs, and data models that let practices express their real-world scheduling needs and ensure providers are accurately bookable for the patients they can serve. This foundational work supports the booking experience for millions of patients while enabling providers and practice staff to manage their schedules with confidence. As a Staff Engineer at Zocdoc, you'll balance deep individual contribution with technical leadership and mentorship. You'll shape the architecture of our scheduling and availability systems, drive cross-team technical initiatives, and raise the engineering bar through sound practices and operational ownership. You'll work primarily on backend systems, with opportunities to contribute across the stack when needed. You’ll enjoy this role if you are… Excited by the chall

About the Job: LaunchDarkly is seeking a Sr. Director, GTM Systems to build and lead an autonomous GTM Systems function within Revenue Operations & Enablement. This role will own the vision, architecture, development, product management, operations, and continuous improvement of the systems supporting Sales, Marketing, Customer Success, and Revenue Operations. The GTM Systems foundation is a critical priority. This leader will establish reliable account and contact data structures, simplify a complex technology landscape, and create intuitive experiences that help teams work efficiently across the customer lifecycle. The role will oversee the full lifecycle of GTM systems, from strategy and architecture through delivery, adoption, governance, and retirement. This position will report to the VP, Revenue Operations. Responsibilities: Define and execute the vision, strategy, architecture, operating model, roadmap, and success metrics for GTM Systems. Own the full GTM Systems portfolio, including architecture, development, administration, product and project management, integrations, data, governance, and change management. Rebuild the GTM data foundation by establishing scalable account hierarchies, consistent account and contact lifecycles, ownership and handoff processes, lead and contact routing, enrichment, and do-not-contact governance. Establish data quality standards, instrumentation, monitoring, and governance for Salesforce and connected systems. Rationalize a GTM technology landscape by reducing redundancy, improving utilization of strategic platforms, and defining a long-term ecosystem roadmap. Own strategy and governance for Salesforce, Gong, Marketo, LeanData, and the broader GTM application ecosystem, including integrations, vendor management, lifecycle planning, and tool retirement. Lead end-to-end product and technical delivery, from discovery and requirements through solution design, development, testing, release, adoption, and continuous improveme

About the Job: LaunchDarkly is seeking a Sr. Director, Enablement to join our Revenue team. This position will report to the VP, Revenue Operations and Enablement. The Revenue Operations and Enablement team is responsible for sales strategy, technology, and enablement. The Sr. Director, Enablement will build a repeatable enablement framework to systematically support all segments of LaunchDarkly’s Revenue Organization. This role will ensure that all customer-facing personnel have the knowledge, content, skills, processes, and behaviors needed to optimize every interaction with buyers. The role will also oversee the planning and execution of Revenue Organization events, including SKOs. The ideal candidate is a strategic thinker with leadership experience in a revenue-focused organization where enablement is integrated into every interaction. They bring deep experience developing enablement programs, supporting ongoing employee development, and implementing the processes and tools required to build a world-class enablement function. Responsibilities: Own the multi-year revenue enablement strategy and roadmap, aligned to GTM priorities, with quarterly outcomes tied to ramp time, win rate, and quota attainment. Lead and grow a global team of enablement leaders and specialists, setting clear priorities, coaching for excellence, and operating as a player-coach where needed. Architect role-based onboarding and continuous readiness for all revenue roles (Sales, Sales Managers, SEs, CS, BDR/SDR, PAMs), covering product, process, messaging, and selling skills, including pitch certification, with ramp metrics tracked from day one. Equip teams to win with technical buyers by developing playbooks, talk tracks, objection handling, and competitive messaging for developer, platform engineering, DevOps, and engineering leadership personas, and by owning the sales playbook for Land & Expand motions, including New Logo and Expansion plays. Own the enablement track for the annual G

CAPCO POLAND *We are looking for candidates willing to relocate to the Middle East - Qatar for the duration of the project. At Capco Poland, we’re not just another consultancy - we’re the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we thrive on helping clients tackle the toughest challenges across banking, payments, capital markets, wealth, and asset management. Our secret? A culture that’s fast, flexible, and fiercely entrepreneurial. We move quickly, think creatively, and always put our people first. We’re passionate about growth - both for our clients and ourselves - and that means attracting the very best talent to join us on this exciting journey. We’re proud to be: • Trailblazers in banking, payments, capital markets, wealth, and asset management • Champions of an agile, nimble, and innovative work environment • Dedicated to building a team of top-notch professionals who share our drive and vision Shape the future of data platforms by delivering modern, cloud-native engineering solutions that enable leading financial institutions to unlock the full value of their data. The Role We are looking for a Senior Consultant Data Engineer with strong Snowflake expertise to join our growing Data & Analytics practice. You will work closely with clients to design, build and optimise modern cloud-based data platforms, enabling advanced analytics, regulatory reporting and data-driven decision-making. As a Senior Consultant, you will combine technical delivery with client engagement, helping organisations modernise their data landscape. The engagement is expected to run for one year and requires relocation to the Middle East for its duration . You will collaborate with client and project teams to deliver the agreed data engineering scope and project outcomes. What You’ll Do Design, develop and optimise scalable data pipelines and cloud-native data platf

PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Platform orchestrates AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, PagerDuty is the industry standard for organizations scaling resilient, autonomous operations. Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom and more. We are growing rapidly and hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations platform. PagerDuty is hiring an experienced Senior Talent Partner in Lisbon to help drive and scale our hiring across Europe and global non-North American regions. Over the past several years, our Lisbon office has grown into one of our key strategic hubs. To support our momentum, we need an in-market talent expert who thrives in a fast-paced environment, navigates high-volume context switching, and acts as a true generalist across all business functions—including Technical/Engineering, Go-To-Market (GTM), Product, and General & Administrative (G&A). In this role, you will own end-to-end recruitment across non-North American territories, with a primary operational focus on Lisbon and proven, hands-on recruiting experience across Europe. You will also collaborate cross-regionally with North American TA teammates on priority searches as needed. PagerDuty is a flexible, hybrid workplace. This role requires an in-office presence at our Lisbon office 2 days a week. Key Responsibilities Own and manage the full recruitment lifecycle, ensuring timely and high-quality placements from sourcing through to offer acceptance and onboarding. Collaborate with hiring managers to develop tailored sourcing strategies that align with departmental and company-wi

CAPCO POLAND *We are looking for candidates willing to relocate to the Middle East - Qatar for the duration of the project. At Capco Poland, we’re not just another consultancy - we’re the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we thrive on helping clients tackle the toughest challenges across banking, payments, capital markets, wealth, and asset management. Our secret? A culture that’s fast, flexible, and fiercely entrepreneurial. We move quickly, think creatively, and always put our people first. We’re passionate about growth - both for our clients and ourselves - and that means attracting the very best talent to join us on this exciting journey. We’re proud to be: • Trailblazers in banking, payments, capital markets, wealth, and asset management • Champions of an agile, nimble, and innovative work environment • Dedicated to building a team of top-notch professionals who share our drive and vision Protect critical data. Strengthen controls. Reduce information risk. The Role Capco is looking for a Data Protection & DLP Consultant to help our clients protect sensitive and critical information across complex technology environments. This is an opportunity to work on complex data protection challenges within financial services, helping clients strengthen controls, reduce data leakage risks, and meet security, governance, and regulatory requirements. The engagement is expected to run for one year and requires relocation to the Middle East for its duration . You will collaborate with client and project teams to deliver the agreed data engineering scope and project outcomes. What You’ll Do Design and implement a comprehensive, multi‑layered data protection strategy incorporating data classification, data discovery, encryption controls, and DLP technologies. Design, implement, and enhance Data Loss Prevention policies, controls, processes, and technical solutions across enterpr

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. Join Tenstorrent’s AI IP software team and help customers bring AI workloads to products built on Tenstorrent technology. In addition to building our own hardware platforms, Tenstorrent offers AI acceleration IP that customers can integrate into their own SoCs. You’ll work directly with those customers to help bring models into Tenstorrent workflows, answer technical questions, and solve integration challenges. This is a broad, hands-on software role spanning models, compiler and runtime workflows, and AI IP. This role is hybrid, based out of Belgrade, Serbia. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are A strong software engineer who enjoys working across a broad technical stack and learning new tools and workflows quickly. You have a working understanding of machine learning fundamentals and common model architectures, especially computer vision models and large language models. You don’t need to be an ML researcher or an expert in every architecture. A practical problem-solver who can turn customer questions and ambiguous requirements into clear investigations and workable solutions. A collaborative communicator who enjoys workin

SLSQ427R938 While candidates in the listed location(s) are encouraged for this role, candidates in other locations will be considered. Do you want to help solve the world's toughest business problems with Data and AI? This is what we do every day at Databricks. We are looking for an Enterprise Sales Director to lead our growing Public Sector business in Ottawa. Leading a team of Enterprise Named and Strategic Account Executives, you will be measured by achieving your team's overall quota and growing Databricks' consumption. This is a team of account executives that are passionate about building a data ecosystem, technically knowledgeable, and have a strong desire to drive value for our customers. You will oversee the sales team, implementing sales plans, expanding existing business and delivering accurate sales forecasting and reporting. This is a fantastic opportunity to build upon a highly successful team achieving significant year on year growth, in a fast growing business which is a hugely impactful part of the Canadian sales organization. We are looking for owners, who will go the extra mile and want to be the very best at what they do. The impact you will have: Lead a team of account executives, ensuring you coach them to develop the skills and behaviors they will need to succeed Establish company territory plans, team structure, individual quotas and patches for your team, including investment capacity requirements Report on revenue forecast and strategic GTM programs Partner with cross-functional teams to manage a complete revenue and customer success process Inspire a culture of teamwork, leading with value and achieving desired customers outcomes Develop trust-based relationships with customers and partners to ensure long-term success Encourage learning and ongoing understanding of technical product details and our future product roadmap Establish a revenue growth and investment plan in the first 90 days Deliver our strategic growth plans, in c

About Us Tamara is a leading fintech platform in Saudi Arabia and the GCC region with a mission to help people own their dreams built on being simple, trusted, and everywhere our customers need us. Today, more than 25 million customers and over 130,000 partner merchants depend on Tamara every day for reliable financial solutions across retail, travel, education, healthcare, and beyond. Tamara is backed by Sanabil Investments, a wholly owned company of the Public Investment Fund (PIF), and SNB Capital, among others. Your Role We are looking for a Senior Data Engineer to join the team building Tamara's next-generation data core - a multi-cloud data platform spanning Event Streaming, Data Warehousing, and Experimentation. You will be hands-on; designing and operating petabyte-scale streaming and batch systems that run across clouds. This role is ideal for engineers who love solving complex data challenges at scale, think with a platform mindset, and are excited to raise the technical bar of the team around them. Your Responsibilities Lead the design and build of platform components that run across multiple clouds — addressing portability, cross-cloud replication, HA/DR, and data residency requirements of a regulated fintech environment, and designing against single-cloud lock-in. Build and operate large-scale event streaming infrastructure on Kafka, including configuration tuning and cross-cluster replication between cloud environments. Build and maintain real-time and batch data pipelines using tools like Kafka, Spark, and Airflow. Drive the development of a scalable LakeHouse architecture using modern open table formats such as Iceberg or Delta Lake. Own reliable, cost-aware operation of multi-cloud data infrastructure — SLO-based observability, data quality, and lineage. Enable Analytics and Product teams through self-serve data products, well-modeled warehouse foundations and marts, and reusable ingestion (inbound) and consumption (outbound) patterns. Provid

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. The Senior Value Advisor is a high-impact, strategic partner to the sales organization and our most prestigious customers. In this role, you will act as a "Value Architect," moving beyond simple ROI spreadsheets to build compelling, multi-year business transformation narratives. You are responsible for driving the value-selling motion across the territory, serving as a thought leader who bridges the gap between Snowflake’s technical capabilities and a CXO’s strategic objectives. You will not only lead complex value engagements but also scale our collective impact by mentoring the field, driving adoption of value selling and self-serve value tools, and championing the Snowflake value proposition at industry events. This is a role for a master storyteller who thrives at the intersection of business strategy, financial acumen, and persuasive communication. What You Get To Do In This Role Strategic Value Leadership & Deal Execution Drive Account Strategy: Partner with Sales Leadership to architect account plans for high-value prospects, identifying "big bet" use cases that align Snowflake’s platform to the customer’s CEO-level priorities. Lead Executive Discovery: Facilitate high-stakes value discovery workshops with CXOs and Business Unit leads to uncover pain points and m

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Our Site Reliability Engineering team owns the reliability, observability and incident management of the internal engineering platform that product teams across Everpure build and run their services on. We define how reliability is measured, operate the shared services the platform depends on, run the incident lifecycle, and remove the operational toil that slows engineering down. As a Senior Site Reliability Engineer in Prague you will own the reliability of a group of platform services end to end and lead one or more of the programmes that raise reliability across the organisation. You will set technical direction within your area, guide less experienced engineers, and work closely with the product teams whose services run on the platform and with SRE colleagues in our other engineering sites. WHAT YOU'LL DO Service level objectives and error budgets. Lead the definition of objectives with service owners, design how they are measured and reported, and own the reliability indicators the organisation tracks, including time to detect and time to recover. Use them to shape the team's priorities and to make the case for reliability work with engineering leadership. Observability. Set the direction for a consistent pipeline for metrics, logs and alerts across our data centres and public cloud. Drive improvements in detection speed and alert quality across teams, and define the standards that service owners build to. I

Role: Director – Business Consulting & Solutions Location: Bengaluru, India (Hybrid) Team: BC&S Global Practice (Business Consulting & Solutions) Who are we? Sigmoid enables business transformation using data and analytics, leveraging real-time insights to make accurate and fast business decisions, by building modern data architectures using cloud and open source. Some of the world’s largest data producers engage with Sigmoid to solve complex business problems. Sigmoid brings deep expertise in data engineering, predictive analytics, artificial intelligence, and DataOps. Why Join Sigmoid? Sigmoid provides the opportunity to push the boundaries of what is possible by seamlessly combining functional expertise, AI and creativity to tackle intrinsically complex business problems and convert them into straight-forward data solutions. Despite being continuously challenged, you are not alone. You will be part of a fast-paced diverse environment as a member of a high-performing team that works together to energize and inspire each other by challenging the status quo. Vibrant inclusive culture of mutual respect and fun through both work and play. Roles and Responsibilities Identify market demand by engaging with clients and internal stakeholders to uncover gaps and opportunities in Revenue Growth Management, Pricing Strategy, Promotion Optimization, and Commercial Analytics. Act as a bridge between commercial strategy and analytics delivery, ensuring solutions align with client business needs and technical feasibility. Lead product-market fit analysis and support go-to-market strategy for commercial analytics offerings to senior leadership in key accounts. Own and drive execution of the practice roadmap by demonstrating deep domain expertise, analytical rigor, and stakeholder management capabilities. Own end-to-end solution development for commercial analytics practices, including ideation, design, development, and maintenance of scalable analytics solutions. Deve

OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Opportunity We are looking for Mobile Engineers to join our Compliance engineering team. In this role, you will build secure, regulation-compliant, and high-trust mobile solutions that power global onboarding, identity verification, risk control, and regulatory compliance systems. We are open to candidates across a wide spectrum of experience. Whether you are an engineer early in your career eager to master mobile security and regulatory technology, or a seasoned practitioner who can architect resilient systems and drive technical direction across global markets, you will find high impact and technical depth here. You should be self-driven, hungry to grow, and motivated by solving critical real-world engineering challenges. What You'll Be Doing Build, maintain, and scale native iOS features and user flows using Swift and modern iOS frameworks. Collaborate with Product, Design, and Backend Engineering to translate functional requirements int