Technical Escalations Engineer Jobs

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The UK&I Solutions Engineering team guides Okta customers through their entire journey, from initial engagement to upsell and cross-sell, using their expertise in presentations, events, and meetings to ensure customers drive maximum value from our platform. We are looking for great teammates that can build sales presentations, product demonstrations, and educate customers (everyone from developers to product managers to C-level executives) on Identity Security. Okta’s Solutions Engineers empathise with customers and quickly discern their true technical needs by asking detailed and clarifying questions and presenting solutions that target those needs. You have the rare combination of technical savviness and business insight and you’re looking for a career where you can utilise both. As a Solutions Engineer at Okta, you will hone each of these skills by advising a diverse set of customers on what is possible using Okta’s Identity Platform. What you’ll be doing: Involved in all stages of the customer’s sales lifecycle in the role of trusted technical advisor. Building sales presentations, product demonstrations, and educate customers (everyone from developers to product managers to C-level executives) on the best ways to secure identity. Empathise with customers and quickly discern their true technical needs by asking detailed and clarifying questions and presenting solutions that target those needs. Using your technical savviness and business

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. Gong’s Professional Services organisation is growing rapidly, creating demand for Consultants who can bring structure, credibility and domain expertise to complex revenue transformations. Within Professional Services, the Activation Services team leads the activation of every new Enterprise customer—and is looking for people who want to help shape this at scale. This role is suited to someone with practical go-to-market experience within a revenue organisation, who understands how revenue teams operate and is ready to apply that expertise in a structured, client-facing consulting role. As a Consultant, you will own the discovery, design, strategy, business and privacy workstreams within each Activation engagement. Working alongside Engagement Managers, Technical Architects and Program Architects, you will act as a trusted customer advisor, applying in

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview Harvey’s Legal Engineers are skilled lawyers from top-tier law firms who apply their legal experience to ensure that current and prospective customers understand how Harvey’s solutions enhance specific day-to-day workflows, working alongside Harvey’s Account Executives to support all aspects of our sales strategy. Legal Engineers build consultative relationships with law firm partners and associates and in-house attorneys at private equity firms and Fortune 500 companies, becoming trusted advisors on how Harvey’s AI solutions can make them more effective. Similar to the way Solutions Architects secure the “technical win” in the sales process, Legal Engineers secure the “legal win” by performing in-depth customer discovery and education on Harvey’s solutions through tar

We’re looking for a hardworking, driven individual with superb energy, passion and initiative for new business acquisition. The Account Executive role focuses exclusively on formulating and executing a sales strategy within an assigned territory, resulting in revenue growth and new customer acquisition. We are looking to speak to candidates who are based in London for our hybrid working model. About The Sales Culture MongoDB is always developing and innovating — not only in our technology, but also in our sales go-to-market strategy. Our sales leadership is committed to building the best salesforce in technology. This means, inspiring and enabling success for everyone on the team. We not only equip you to be successful and close deals, but we want your feedback and input on how we can continue to “Think Big and Go Far.” As a crucial part of the Sales team at MongoDB, you will have access to a lucrative market and learn how to sell from some of the most successful sales leaders in the software industry. Role Responsibilities Proactively, identify, qualify and close a sales pipeline Strategically prospect into CTOs, Engineering/IT Leaders, & technical end users Build strong and effective relationships, resulting in growth opportunities Partner with our Solution Architects and work closely with the Professional Services team to achieve customer satisfaction Work closely with the enterprise ecosystem partner sales and channel partner to maximize deal sizes Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs Requirements 4+ years field experience of quota-carrying experience in a fast-paced and competitive market Demonstrated ability to grow accounts and run a complex sales process to Enterprise clients A proven track record of overachievement and hitting sales targets Ability to articulate the business value of complex enterprise techno

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. As a Senior Software Engineer , you’ll architect, build, and scale the backend services, infrastructure, and data systems that support Robinhood’s next-generation crypto, web3, and wallet offerings. You’ll provide technical leadership to deliver a best-in-class trading experience for cryptocurrencies and tokenized assets—including perpetual futures—to customers worldwide, solving complex distributed systems and correctness challenges in an environment where the systems you build move real customer assets continuously around the clock. The Robinhood Wallet team’s mission is to democratize access to financial services worldwide by leveraging DeFi protocols and Robinhood Chain. The team builds non-custodial consumer products, self-custody experiences, and seamless cross-chain trading capabilities. The Tokenization team’s mission is to bring both public and private equity to be tradable 24/7 on decentralized exchanges (DEXs) across the Robinhood Chain. Equity markets have been closed nights and weekends for a century; the team builds the connective tissue between traditional market infrastructure and on-chain systems—issuance, custody, and settlement—to change that. The Robinhoo

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Velocity team is a highly consultative sales team that is responsible for the growth of Stripe’s SMB customers within the region. We work with the most ambitious and fastest growing companies - Stripe’s payments and financial infrastructure unlocks new revenue streams and growth opportunities for their businesses. What you’ll do As an Account Executive, you’ll own the full sales cycle, from prospecting and closing to managing existing relationships and identifying new opportunities to expand Stripe’s footprint within existing accounts. Specifically, we’re looking for someone who can execute on sales strategies, engage with internal and external stakeholders, align on technical and business requirements with product teams, build value in competitive situations, lead commercial negotiations, and close deals. Responsibilities Work with existing SMB Stripe customers to develop and execute long-term sales strategies to expand Stripe’s revenue Own the full sales cycle, from business case development, deal structuring and negotiating, to close and activation Own a named account list and develop account plans for winning and expanding business with high growth technology companies Develop outbound strategies to create and nurture opportunities Drive deal strategy and commercial negotiations for large, complex renewals Develop relationships with executive stakeholders within your book of business Be responsible for account mapping

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role Elasticsearch powers search, observability, and AI retrieval (RAG) for the world's largest organizations. We are seeking a Senior Software Engineer to join the Elasticsearch Performance team. In this role, you will contribute to performance engineering initiatives through high-quality code and technical analysis. Your goal is to help improve the optimization and predictability of Elasticsearch performance, collaborating with area-specific teams to enhance our software. What You Will Be Doing Contributing to core performance engineering initiatives from development to production, focusing on the delivery of impactful optimizations. Executing technical designs and plans for architectural and code-level performance improvements. Implementing foundational performance models and methodologies for complex, distributed systems. Supporting optimization strategies to ensure Elasticsearch remains performant, predictable, and scalable in diverse environments. Profiling and analyzing system behavior to identify bottlenecks in logging, metrics, vector search, and ES|QL. Ensuring robust performance benchmarks and regression detection for both stateful and stateless (Serverless) architectures. Collaborating with peers across the team to apply performance-focused development practices into new features. Contributing to automation efforts by buil

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role Elasticsearch powers search, observability, and AI retrieval (RAG) for the world's largest organizations. We are seeking a Senior Software Engineer to join the Elasticsearch Performance team. In this role, you will contribute to performance engineering initiatives through high-quality code and technical analysis. Your goal is to help improve the optimization and predictability of Elasticsearch performance, collaborating with area-specific teams to enhance our software. What You Will Be Doing Contributing to core performance engineering initiatives from development to production, focusing on the delivery of impactful optimizations. Executing technical designs and plans for architectural and code-level performance improvements. Implementing foundational performance models and methodologies for complex, distributed systems. Supporting optimization strategies to ensure Elasticsearch remains performant, predictable, and scalable in diverse environments. Profiling and analyzing system behavior to identify bottlenecks in logging, metrics, vector search, and ES|QL. Ensuring robust performance benchmarks and regression detection for both stateful and stateless (Serverless) architectures. Collaborating with peers across the team to apply performance-focused development practices into new features. Contributing to automation efforts by buil

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role Elasticsearch powers search, observability, and AI retrieval (RAG) for the world's largest organizations. We are seeking a Senior Software Engineer to join the Elasticsearch Performance team. In this role, you will contribute to performance engineering initiatives through high-quality code and technical analysis. Your goal is to help improve the optimization and predictability of Elasticsearch performance, collaborating with area-specific teams to enhance our software. What You Will Be Doing Contributing to core performance engineering initiatives from development to production, focusing on the delivery of impactful optimizations. Executing technical designs and plans for architectural and code-level performance improvements. Implementing foundational performance models and methodologies for complex, distributed systems. Supporting optimization strategies to ensure Elasticsearch remains performant, predictable, and scalable in diverse environments. Profiling and analyzing system behavior to identify bottlenecks in logging, metrics, vector search, and ES|QL. Ensuring robust performance benchmarks and regression detection for both stateful and stateless (Serverless) architectures. Collaborating with peers across the team to apply performance-focused development practices into new features. Contributing to automation efforts by buil

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role We are seeking a Principal Software Developer to join the Elasticsearch Security team. In this role, you will lead the architecture and design of Elasticsearch's main features. These features include authentication, authorization, and tenant isolation. You will work with engineering and product leaders at Elastic. Your goal is to provide high-performance security at all levels. This includes ensuring that our distributed data store has top-quality security at scale. What You Will Be Doing Owning core security initiatives from architecture to production, focusing on the delivery of new critical features. Leading the technical design, plan, and execution for major security components inside the Elasticsearch core engine. Developing the foundational security models for intricate features. Optimizing security performance at scale in distributed systems environments. Applying cryptographic solutions to address genuine customer use cases. Ensuring robust data isolation within shared infrastructure supporting disparate customers. Monitoring and applying the latest advancements and best practices in security. This includes authentication, identity management, cryptography, and data access management. Collaborating with peers across the company to embed security into new customer features from the outset. Drive vulnerability management ef

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. What you’ll be doing As a member of the Merchant Operations team, you will play a key role in providing ongoing support to ensure a smooth and high-quality experience to our merchant partners. This includes establishing effective communication channels, maintaining service standards, assisting partner growth through data-driven insights, and collaborating with internal teams to resolve urgent needs and share best practices. Day-to-day in this role you’ll: Menu & Assortment Management – Leading updates and improvements to restaurant menus and retail assortments on the platform; Quality & Satisfaction Checks – Ensuring our portfolio of stores reach the highest Wolt service standards by conducting regular quality and satisfaction assessments; Training & Support – Training our partner venues on how to use Wolt’s Portal and equipment to operate effectively and independently; Sales & Operational Support – Assisting the Account Management and Merchant teams with partner-related administrative tasks, coordination, and performance-boosting initiatives; Equipment & Tech Management – Resolving technical issues related to merchant operations; Process Improvement – Identifying bottlenecks, suggesting improvements, and tak

Location Details: India (Remote) At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​ This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join our team … Join our team at GoDaddy, the largest services platform for entrepreneurs worldwide. We empower over 21 million customers globally by providing essential tools and assistance to help them thrive online. GoDaddy’s Tax team is looking for a Tax Technology Senior Analyst to join our organization. Do you want to be a pivotal part of the growth of our tax technology footprint ? As GoDaddy continues to scale at pace, so does the requirement to deliver efficient, scalable and compliant solutions to manage our end to end tax process lifecycle . At GoDaddy, our tax team should apply strong tax technical knowledge with an aptitude for using, delivering and growing our technology systems, tools and solutions . You must have experience working with tax logic in both ERP systems and tax determination software such as a global tax engine . You must be able to fluently communicate with GoDaddy IT, Finance and Accounting, Engineering , Product teams and third party vendors . What you'll get to do... Tax Technology & Systems Support (evaluating appropriateness of tools and systems, supporting systems design, maintenance, configuration updates, testing, troubleshooting) Tax Automation, AI and Process Improvement initiatives (identifying opportunities, preparing requirements, impl

About Druva Druva is the resilience foundation for the AI enterprise, helping organizations secure and recover from connected risk across data, cyber, identity, and AI. The Resilience Cloud is a fully managed, cloud-native SaaS platform that delivers air-gapped and immutable protection across cloud, SaaS, on-premises, endpoint, and edge environments. Powered by Dru MetaGraph, Druva’s graph-powered intelligence layer, the platform connects critical business context so customers can understand risk, respond faster, recover cleanly, and govern data with greater confidence. Trusted by nearly 7,500 customers, including 75 of the Fortune 500, Druva helps safeguard the critical information and systems businesses depend on in an increasingly connected world. Visit druva.com and follow us on LinkedIn , X and Facebook . Team & Mission: Druva Product Platform The Druva Product Platform team builds the shared core SaaS application foundation that every Druva product is built on. Our multi-tenant services, APIs, and control-plane capabilities manage tenant provisioning and lifecycle, Identity & Access Management (IAM/RBAC), distributed job scheduling, usage metering, and platform observability. Because every Druva workload depends on this platform, quality and reliability are critical. A bug or latency spike in the platform propagates across the entire Druva ecosystem. Quality Engineering in this team is a pure software engineering discipline: we build scalable automation frameworks, and implement CI/CD quality gates that safeguard billions of operations each year. Role Overview As a Senior Software Engineer (QA / SDET) on the Druva Product Platform team, you will be the technical lead for quality engineering across distributed multi-tenant microservices, high-throughput APIs, and asynchronous event streams. You will build test strategies, test automation frameworks in Python or Go , design functional test suites including scale &

About the Team The security team at Meesho is like the Avengers to Meesho's S.H.I.E.L.D. After all, when 5% of Indian households shop with us, it’s important to build resilient systems to manage millions of orders every day. We’ve done this – with zero downtime! 😎 Sounds impossible? Well, that’s the kind of Engineering muscle that has helped Meesho become the e-commerce giant it is today. We value speed over perfection, and see failures as opportunities to become better. We’ve taken steps to inculcate a strong ‘Founder’s Mindset’ across our engineering teams, making us grow and move fast. We place special emphasis on the continuous growth of each team member - and we do this with regular 1-1s and open communication. As a Security Engineer, you will be part of self-starters who thrive on teamwork and constructive feedback. We know how to party as hard as we work! If we aren’t building unparalleled tech solutions, you can find us debating the plot points of our favorite books and games – or even gossiping over chai. So, if a day filled with building impactful solutions with a fun team sounds appealing to you, join us. About the Role As a Security Engineer 3, you are a senior individual contributor who owns security outcomes end to end across one or more product areas. You operate with limited supervision, set the technical approach for your workstreams, and are a trusted second voice in design and architecture discussions. Beyond finding and fixing vulnerabilities, you drive security initiatives to closure across engineering teams, raise the bar on how we build securely, and mentor earlier-career engineers on the team. You will combine deep hands-on offensive and defensive skills with the judgment to prioritise what matters most for a platform operating at Meesho's scale. What you will do Security Architecture & Threat Modeling: Lead threat modeling and secure design reviews for complex, multi-service features, and partner with enginee

About the team: The Rubrik Cloud Native Protection team helps customers secure their data on the cloud. Cloud data is growing at an ever growing pace and so are the risks with cyber attacks targeted towards cloud data. We make it easy for businesses to protect, search, analyze all of their cloud data simply and scalably. Cloud Native Protection is one of the fastest growing businesses and teams within Rubrik. We consider ourselves a startup inside a startup! Join us in this journey where there are ever widening avenues to explore, opportunities to innovate, deep engineering problems to tackle. We believe in fostering a culture with strong engineering values and teamwork as the key to building a great company and product. About Role: Rubrik Software Engineers are self-starters, driven, and can manage themselves. We believe in giving engineers responsibility, not tasks. Our goal is to motivate and challenge people to do their best work. Bottom line, if you have a limitless drive and like to win, we want to talk to you - come make history! What you’ll do: Build software using your strong background in distributed systems and cloud. Design, develop, test, deploy, maintain and improve the software. Manage individual projects priorities, deadlines and deliverables with your technical expertise. Experience you’ll need: Bachelor’s or Master’s degree or equivalent in computer science or related field 0-2 years of relevant work experience, Proficiency in one or more general purpose programming languages like Go, Java, C/C++, Scala, Python Experience with AWS/Azure/GCP or other public cloud technologies is a plus. Knowledge of Docker, Containers, Kubernetes, microservice architectures is a plus. Excellent problem-solving skills and attention to detail. Strong understanding of System Development Life Cycle (SDLC) methodology, design patterns, and software engineering principles Strong collaboration and communication sk