Technical Solution Design Specialist Jobs

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As a AI Optimization Specialist, Support, you will empower both our customers and Support team by building and maintaining the AI-powered knowledge that fuels our customer-facing chatbot and internal AI Copilot. You’ll collaborate closely with Support, Customer Education, Product, and Engineering teams to ensure our AI tools deliver accurate, helpful responses while enhancing customer experience and support efficiency at scale. This is a unique opportunity to shape the future of AI in support operations. You’ll own the strategy, design, optimization, and performance tracking of our chatbot and internal Copilot, ensuring both are trusted, high-performing tools. Our goal is to provide best-in-class Technical Support to our customers. Our team’s mission: “We make complex solutions seem simple, and are leaders in customer education”. We build strong partnerships with our customers through trust and transparency, for this reason our Technical Support Metrics are available publicly. What you’ll do as a AI Optimization Specialist, Support at Vanta: Leverage and Test AI-Driven Knowledge Collaborate with Customer Education to ensure AI tools (chatbot and Copilot) are drawing from the most effective and accurate content. Identify performance gaps, broken experiences, or edge cases that indicate content or structural improvements are needed. Provide feedback loops and insights to inform content updates based on how users interact with AI systems. Enhance the Internal AI Copilot Build and maintain internal knowledge resources (e.g., Guru cards, internal snippets) to help the support team resolve customer issues quickly and confidently. Ens

FEQ128R6 At Databricks, our core values are at the heart of everything we do; creating a culture of proactiveness and a customer-centric mindset guides us to create a unified platform that makes data science and analytics accessible to everyone. We aim to inspire our customers to make informed decisions that push their business forward. We provide a user-friendly and intuitive platform that makes it easy to turn insights into action and fosters a culture of creativity, experimentation, and continuous improvement. You will be an essential part of this mission, using your technical expertise to demonstrate how our Data & Intelligence Platform can help customers solve their complex data challenges. You'll work with a collaborative, customer-focused team who values innovation and creativity, using your skills to create customised solutions to help our customers achieve their goals and guide their businesses forward. Join us in our quest to change how people work with data and make a better world! The impact you will have: Form successful relationships with clients throughout France, providing technical and business value to Databricks customers in collaboration with Account Executives. Operate as an expert in big data analytics to excite customers about Databricks. You will develop into a ‘champion’ and trusted advisor on multiple issues of architecture, design, and implementation to lead to the successful adoption of the Databricks Data Intelligence Platform. Scale best practices in your field and support customers by authoring reference architectures, how-tos, and demo applications, and help build the Databricks community in your region by leading workshops, seminars, and meet-ups. Grow your knowledge and expertise to the level of a technical and/or industry specialist. What we look for: Engage customers in technical sales, challenge their questions, guide clear outcomes, and communicate technical and value propositions. Develop customer relationships and build in

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. We are looking for a Principal Specialist Sales Engineer for Data Security serving our customers in Canada. This reports directly to the Director, Specialist Sales Engineers, Data Security. In this role you’ll partner closely with sales teams to shape and win strategic opportunities. You will translate complex customer requirements into compelling solutions, lead hands-on evaluations, and guide prospects to successful outcomes. What You’ll Do Create and deliver technical product presentations to prospective customers. Gather customer technical requirements to ensure proposed solutions align to goals and needs. Lead product evaluations and custom product configurations. Design evaluation test plans with customers and guide the process to successful outcomes. Who You Are (Success Profile) You act like an owner — biased for action, accountable, and able to flex from strategy to hands-on execution. You are a high-tru

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. We are looking for a Principal Specialist Sales Engineer for Data Security serving our customers in the Majors segment. This reports directly to the Director, Specialist Sales Engineers, Data Security. In this role you’ll partner closely with sales teams to shape and win strategic opportunities. You will translate complex customer requirements into compelling solutions, lead hands-on evaluations, and guide prospects to successful outcomes. What You’ll Do Create and deliver technical product presentations to prospective customers. Gather customer technical requirements to ensure proposed solutions align to goals and needs. Lead product evaluations and custom product configurations. Design evaluation test plans with customers and guide the process to successful outcomes. Who You Are (Success Profile) You act like an owner — biased for action, accountable, and able to flex from strategy to hands-on execution. You ar

FEQ427R341 At Databricks, our core values are at the heart of everything we do; creating a culture of proactiveness and a customer-centric mindset guides us to create a unified platform that makes data science and analytics accessible to everyone. We aim to inspire our customers to make informed decisions that push their business forward. We provide a user-friendly and intuitive platform that makes it easy to turn insights into action and fosters a culture of creativity, experimentation, and continuous improvement. You will be an essential part of this mission, using your technical expertise to demonstrate how our Data & Intelligence Platform can help customers solve their complex data challenges. You'll work with a collaborative, customer-focused team who values innovation and creativity, using your skills to create customised solutions to help our customers achieve their goals and guide their businesses forward. Join us in our quest to change how people work with data and make a better world! The impact you will have: Form successful relationships with clients throughout Italy, providing technical and business value to Databricks customers in collaboration with Account Executives. Operate as an expert in big data analytics to excite customers about Databricks. You will develop into a ‘champion’ and trusted advisor on multiple issues of architecture, design, and implementation to lead to the successful adoption of the Databricks Data Intelligence Platform. Scale best practices in your field and support customers by authoring reference architectures, how-tos, and demo applications, and help build the Databricks community in your region by leading workshops, seminars, and meet-ups. Grow your knowledge and expertise to the level of a technical and/or industry specialist. What we look for: Engage customers in technical sales, challenge their questions, guide clear outcomes, and communicate technical and value propositions. Develop customer relationships and build i

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. We are looking for a Principal Specialist Sales Engineer for Data Security serving our customers in the SLED market. This reports directly to the Director, Specialist Sales Engineers, Data Security. In this role you’ll partner closely with sales teams to shape and win strategic opportunities. You will translate complex customer requirements into compelling solutions, lead hands-on evaluations, and guide prospects to successful outcomes. What You’ll Do Create and deliver technical product presentations to prospective customers. Gather customer technical requirements to ensure proposed solutions align to goals and needs. Lead product evaluations and custom product configurations. Design evaluation test plans with customers and guide the process to successful outcomes. Who You Are (Success Profile) You act like an owner — biased for action, accountable, and able to flex from strategy to hands-on execution. You are a

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We seek a highly specialised technical Senior Security Architect (SA) who practices security with an obsession for helping customers design and implement the best security mechanisms, particularly those that would relate to the Snowflake AI & Data Cloud. At Snowflake, Security Architects are passionate about security, often involving tremendous technology challenges that require no simple solutions. Success requires working collaboratively with a broad range of people inside and outside the company. Operating out of our APJ Field CTO Office , you will serve as our primary South Korean Security expert, who will be a cloud compliance evangelist, technical architect, and hands-on practitioner. This specialized role bridges the gap between global cloud data architecture and South Korea’s rigorous, localized regulatory frameworks, specifically the Cloud Security Assurance Program (CSAP) and the Korea Financial Services Institute (K-FSI) Safety Evaluation. IN THIS ROLE YOU WILL GET TO: Help to scope security related feature enhancements on behalf of customers to work with Product Management and Engineering on ways to enhance requirements for the local market. Help drive Snowflake adoption by advising customers and engineering teams on how to build secure Korea-compliant Data

About the role As a Forward Deployed Engineer (FDE) focused on Inference & Post-Training, you will be a hands-on technical partner to our most strategic customers — production AI teams looking to leverage high quality models and do inference at scale. For us, FDE is not a replacement for a Solutions Architect; you will partner with our SAs as a deep-domain specialist in inference optimization, fine-tuning pipelines, and production deployment. As key contributors to both the CX, Engineering, and Sales organizations, FDEs add tremendous value by ensuring we can meet the requirements of our most complex POCs, facilitate successful platform adoption, and guide tailored optimization efforts — directly impacting customer success, company growth, and the hardening of our core platform. Must be a permanent resident or citizen of Singapore. Responsibilities Inference Engine Optimization: Select, configure, and optimize inference engine based on hardware, model architecture, and workload profile Configuration & Performance Tuning: Develop configuration updates to win critical POCs, benchmarks, and optimize customer deployments; tune KV cache, apply speculative decoding, determine optimal tensor parallelism, and determine quantization strategy to hit throughput and latency targets. Post-Training & Fine-Tuning: Drive hands-on RL training runs and optimize system design; guide customers through LoRA, SFT, DPO, RLHF, and GRPO pipelines from experimentation through production. Strategic Customer Alignment: Act as the primary technical point of contact for aligned strategic accounts — monitoring and optimizing endpoint configurations, helping customers get the most out of the platform, and collaborating to ensure we hit critical milestones. Opinionated Onboarding: Establish direct alignment with strategic customers at onboarding; ensure the right inference and post-training configurations are in place from day one to improve time-to-value. Product Feedback Loop: D

About the role As a Forward Deployed Engineer (FDE) focused on Inference & Post-Training, you will be a hands-on technical partner to our most strategic customers — production AI teams looking to leverage high quality models and do inference at scale. For us, FDE is not a replacement for a Solutions Architect; you will partner with our SAs as a deep-domain specialist in inference optimization, fine-tuning pipelines, and production deployment. As key contributors to both the CX, Engineering, and Sales organizations, FDEs add tremendous value by ensuring we can meet the requirements of our most complex POCs, facilitate successful platform adoption, and guide tailored optimization efforts — directly impacting customer success, company growth, and the hardening of our core platform. Responsibilities Inference Engine Optimization: Select, configure, and optimize inference engine based on hardware, model architecture, and workload profile Configuration & Performance Tuning: Develop configuration updates to win critical POCs, benchmarks, and optimize customer deployments; tune KV cache, apply speculative decoding, determine optimal tensor parallelism, and determine quantization strategy to hit throughput and latency targets. Post-Training & Fine-Tuning: Drive hands-on RL training runs and optimize system design; guide customers through LoRA, SFT, DPO, RLHF, and GRPO pipelines from experimentation through production. Strategic Customer Alignment: Act as the primary technical point of contact for aligned strategic accounts — monitoring and optimizing endpoint configurations, helping customers get the most out of the platform, and collaborating to ensure we hit critical milestones. Opinionated Onboarding: Establish direct alignment with strategic customers at onboarding; ensure the right inference and post-training configurations are in place from day one to improve time-to-value. Product Feedback Loop: Directly influence our software and model roadmap by surfacin

Who is Artefact? Artefact is a global consulting firm specialising in Data & AI , dedicated to transforming data into measurable business impact. We combine business consulting with deep expertise in data, AI, analytics, and technology to help organisations accelerate their transformation. Our multidisciplinary teams bring together consultants, data scientists, data engineers, AI engineers, and technology experts to deliver impactful solutions for leading organisations around the world. As we continue to grow our Data & AI capabilities in Southeast Asia, we are looking for an AI Engineer to join our team in Kuala Lumpur, Malaysia . About the Role As an AI Engineer, you will be a hands-on builder, working on the design, development, and deployment of AI and Generative AI solutions for our clients. You will work within multidisciplinary teams and collaborate directly with client stakeholders to transform business challenges and ideas into practical, scalable AI solutions. What You Will Be Doing Build & Deploy AI Solutions: Design, prototype, test, and deploy AI/ML and Generative AI solutions, from PoCs through to production. Generative AI & LLMs: Develop solutions leveraging LLMs, RAG, embeddings, prompt engineering, AI agents, and other emerging GenAI capabilities. Machine Learning: Develop and integrate machine learning and deep learning models using relevant frameworks and libraries. Cloud & AI Engineering: Build and deploy solutions using GCP, Azure, or AWS , including cloud-native AI services and data pipelines. Solution Development: Contribute to the architecture and development of scalable, secure, and maintainable AI solutions. Productionisation: Support deployment, monitoring, optimisation, and integration of AI solutions into client environments. Client Collaboration: Work with business and technology stakeholders to understand requirements and translate them into technical solutions. Continuous Innovation: Keep up with developments acros

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We're looking for a collaborative and strategic Manager, HRIS to lead our Workday platform and a team of HRIS Specialists. In this role, you'll help shape how we leverage people technology by building scalable solutions, developing a high-performing team, and ensuring Workday continues to be a strong foundation for our people processes. You'll balance day-to-day operational excellence with longer-term improvements that help our systems and processes grow with the business. Success in this role requires deep Workday expertise, experience managing delivery across internal teams and external implementation partners, and the ability to establish effective processes for project intake, prioritization, sprint planning, and resource management. We're looking for a leader who understands how Workday connects to the broader People Technology ecosystem and is excited to evolve our systems, processes, and team as our organization grows. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Lead, coach, and develop a team of HRIS Specialists by building technical depth through cross-training, documentation, and shared ownership across Workday functional areas Evolve the team's operating model, including project intake, prioritization, sprint planning, capacity planning, and release management Manage work across internal HRIS team members and external implementation partners, balancing quality, speed, and cost Provide governance and techn

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As a Principal Systems Software Engineer in the Storage and Memory Systems (SMS) group within Micron’s ITP Pathfinding organization, you will architect, design, and develop software that enables and demonstrates the value of future memory and storage technologies. You will work in a small, highly skilled engineering team, collaborating closely with AI/ML application and modeling specialists, software engineers, hardware engineers, and system architects. Your pathfinding work will accelerate the development of future products and influence technical direction. This role requires broad technical expertise and a willingness to contribute across multiple layers of AI and systems software stacks, from AI applications to hardware/software interfaces. Responsibilities Design and modify AI inference software stacks to enable proof-of-concept hardware capabilities. Develop software to quantify and demonstrate the value of proposed system features. Lead software architecture and development efforts, both independently and as a technical lead for small teams. Research emerging AI software topics to identify memory and storage system challenges and opportunities. Develop and modify Linux applications and libraries using C, C++, Python, Rust, CUDA, and/or SYCL for advanced heterogeneous computing systems. Develop and use emulators to predict system‑level performance and functional impacts in advance of hardware availability. Debug system-level issues spanning applications, libraries, o

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Be part of ASIC Design Verification team responsible for verification of IP/Block or Subsystem. Roles & Responsibilities: • To be part of a highly skilled ASIC Team working on latest technologies • Responsible for overall IP/Block and Subsystem verification from Test plan creation, System Verilog/UVM testbench development to Sign-off • Ability to lead and mentor a team of verification engineers • Ensure first pass product through verification coverage and sign-off criteria • Pair with similar domain specialists across other geographical locations on core technical initiatives Minimum Qualifications: • M.S./M.Tech, BS/BE (Electronics) with 10+ Years of experience • Should have expertise in IP/Block/Subsystem level verification • Experience with AMBA protocols like AXI/AHB • PCIe/NVMe/DDR protocol knowledge and work experience on DDR/PCIe/NVMe controllers or similar IPs • Proven track record of building Verification Plan, UVM Environment and Test Benches • Experience with RTL debugging, Scoreboard, Assertions, Functional coverage coding and Code Coverage analysis • Sound knowledge of Verilog and System Verilog languages • This position requires good written and verbal communication skills as well a strong commitment and ability to work in cross functional and global teams Preferred Qualifications: • NVMe protocol knowledge and experience with working on NVMe contro

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As a Principal Systems Software Engineer in the Storage and Memory Systems (SMS) group within Micron’s ITP Pathfinding organization, you will architect, design, and develop software that enables and demonstrates the value of future memory and storage technologies. You will work in a small, highly skilled engineering team, collaborating closely with AI/ML application and modeling specialists, software engineers, hardware engineers, and system architects. Your pathfinding work will accelerate the development of future products and influence technical direction. This role requires broad technical expertise and a willingness to contribute across multiple layers of AI and systems software stacks, from AI applications to hardware/software interfaces. Responsibilities Design and modify AI inference software stacks to enable proof-of-concept hardware capabilities. Develop software to quantify and demonstrate the value of proposed system features. Lead software architecture and development efforts, both independently and as a technical lead for small teams. Research emerging AI software topics to identify memory and storage system challenges and opportunities. Develop and modify Linux applications and libraries using C, C++, Python, Rust, CUDA, and/or SYCL for advanced heterogeneous computing systems. Develop and use emulators to predict system‑level performance and functional impacts in advance of hardware availability. Debug system-level issues spanning applications, libraries, o

You lead rollouts, monitor health and usage, and keep stakeholders informed. You bring the technical fluency to guide deployment and adoption decisions, connect technical priorities to business outcomes, and engage specialists when deeper expertise is needed. You partner with Sales on expansions and renewals, and with Solutions, Support, Product, and Engineering on implementation, issues, and feedback. What you’ll do here Own onboarding and rollout plans for new customers; coordinate with Sales and Solutions for a smooth, successful implementation of Coder’s platform. Remove barriers to adoption so customers achieve their desired outcomes expediently. Engage with customers to understand goals, challenges, and use cases, and provide tailored guidance and recommendations. Own the account’s technical success plan: translate customer goals and deployment context into adoption milestones, technical priorities, and a roadmap for broader use of Coder. Align owners and timelines, and track progress against agreed outcomes. Guide customer admins and platform teams on deployment readiness, configuration best practices, and ongoing adoption. Lead technical discovery, facilitate admin enablement, and troubleshoot common adoption blockers; coordinate Solutions, Support, or Engineering for architecture design, complex implementations, and deeper troubleshooting. Identify expansion opportunities within existing accounts, and partner with Sales on upsell and cross-sell motions. Oversee renewals and forecasting, ensuring timely, successful commitments. Serve as the primary point of contact for inquiries, issues, and escalations, and collaborate with Coder teams to resolve them. Monitor and report on customer health and usage, including technical risks and progress toward adoption milestones. Develop deep expertise in Coder’s products to provide global customer coverage. What we’re looking for 5+ years in customer success or a technical customer-facing role, with experience independe