Technical Support Analyst Jobs

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Responsible for partnering with finance, IT and the broader organization to centralize forecasting and accounting processes and reporting utilizing various finance applications. Act as central support and subject matter expert, provide guidance to team members, document and implement solutions that improve and streamline our business processes bringing value to the organization. Utilize understanding of finance processes to develop application governance, strategy and vision. Use end to end systems thinking to design, document and implement solutions to meet strategic and operational goals. Partner with end users to author business requirements and communicate those requirements to IT. Coordinate and lead functional and user acceptance testing and capture signoff. Support tool adoption by leading education sessions and training end users. Provide in-depth, domain specific analysis of technical problems or issues, research and recommend alternative actions for problem resolution. Support end users with production issues and enable end user self-sufficiency in the application. Collaborate with IT to perform system integrations and provide ongoing business support. Employer will accept a Bachelor’s degree in Finance, Business Administration, Information Systems, or related field. Position requires: 1. Finance process and standard methodologies, such as budgeting, variance analysis and driver-based planning. 2. Utilizing database design, development, and administration to analyze user requirements and develop logical system solutions

Business Analyst – Retail Energy Location: Dallas, Texas (Hybrid) | Practice Area: Business Consulting | Type: Permanent Shape the future of retail energy by translating complex business needs into impactful technology solutions. The Role As a Business Analyst specializing in Retail Energy, you will support clients in delivering transformation initiatives across the energy sector. You will work closely with stakeholders to understand strategic objectives, gather and translate requirements, and bridge the gap between business and technology teams. This role requires strong analytical capability, industry knowledge, and the ability to deliver high-quality consulting outcomes. What You’ll Do Facilitate client workshops and meetings to gather, analyze, and document business and functional requirements Develop business requirement documents (BRDs), user stories, and process models to support solution design Analyze current and future state processes to identify gaps and recommend improvements Collaborate with stakeholders and technical teams to ensure accurate translation of business needs into solutions Produce high-quality deliverables including reports, presentations, and consulting documentation What We’re Looking For 4+ years of experience as a Business Analyst, ideally within Retail Energy Experience with CIS/Billing, EDI, Customer Care, or energy retail products (C&I or Mass Market) Strong skills in requirements gathering, process mapping, and stakeholder engagement Experience working in consulting or professional services environments preferred Bachelor’s degree in a relevant field such as Business, Finance, Computer Science, or similar Bonus Points For Experience across broader energy domains such as wholesale, settlements, or utilities Exposure to business case development and consulting methodologies Familiarity with data modeling or basic scripting Experience contributing to reusable consulting assets (e.g., templates, frameworks) Advanced degree i

Are you interested in working directly for a single sponsor while having the security and additional career opportunities that working for a global CRO can bring? Our team says it’s the best of both worlds…. ClinChoice is searching for a Senior Statistical Programmer Consultant to join one of our clients. ClinChoice is a global full-service CRO with a strong focus on quality, professional development, and supportive culture. As a client-facing role, we are looking for confident candidates with the ability to work independently whilst establishing a high-trust environment with the client’s counterparts. Main Job Tasks and Responsibilities: The Senior Statistical Programmer Consultant is a delivery-focused role who works under the leadership, oversight, and direction of a Programming team leader to lead and/or support aspects of the programming effort to deliver technical programming and information components of a project. This position requires high technical skills and thorough industry knowledge to independently perform the Programming tasks Key Responsibilities: Responsible for supporting the Programming deliveries of a clinical study or project. Implements statistical programming aspects of the protocol and the clinical development program. Ensures high quality is built into own deliverables and the quality delivered by other programmers. Programs independently with high efficiency and quality. Writes and/or implements specifications and oversees completeness of relevant documentation. Contribute to the development of best practices to improve quality, efficiency, and effectiveness within the function. Ensures compliance with standards and automation usage. Plans and support team activities and tasks. Communicates and escalates risks within the assigned studies and/or projects. Works proactively with study team members including but not limited to the Statistician, Lead Programmer, Data Manager and Study Leader. Educati

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Optimization Data Analyst We are looking for a Senior Optimization Data Analyst to take a defining role in how Adyen drives payment performance for its most complex merchants. As a senior member of the Performance Optimization team, you will bring the full breadth of payment optimization expertise expected at this level, across authentication, authorization, and cost, while going deeper in risk, fraud, and ML-driven decisioning than any other role on the team. You will combine hands-on technical capability with recognized domain expertise in risk to lead the team's most complex merchant engagements, shape PO's analytical methodology, and accelerate the adoption of Adyen's optimization capabilities across the merchant portfolio. This role sits at the intersection of technical depth and commercial impact. You will work directly with large-scale transactional data, including ML output and labeled risk data, to generate comprehensive insights that connect to merchant strategy. You will do this in close collaboration with Adyen's product teams, through insights and feedback that drive product improvements, and an analytical layer that makes risk model behavior more interpretable and actionable for merchants and internal teams alike. You will build the frameworks, tools, and knowledge that allow the broader PO team and commercial s

Opportunity Overview: The Data Platform team at Cohere Health is building a scalable, intelligent data ecosystem to power analytics, reporting, and operational decision-making across the company. We are seeking a Business Analyst II to serve as the bridge between client enablement and business needs and technical execution. You’ll work closely with clients, stakeholders, product managers, and engineers to gather requirements, write user stories, shape data solutions, and help drive the development of high-quality data products. As a Business Analyst II, you are expected to work independently on moderately complex initiatives, provide clarity and structure to technical delivery, and contribute to the ongoing evolution of our processes and workflows. This role combines attention to detail, analytical thinking, and cross-functional collaboration. This role offers the opportunity to work in a dynamic, mission-driven environment with the chance to make a measurable impact on healthcare outcomes. The ideal candidate will be curious, detail-oriented, and comfortable navigating fast-paced, cross-functional work. What you’ll do: Partner with clients, the client delivery team, product development and stakeholders across the business to gather and document detailed business and data requirements Translate business needs into clear user stories, and supporting epics, collaborating with the Sr. Product Manager and engineers to ensure accuracy and alignment Perform data gap analyses and source-to-target mapping to support onboarding of new data sources Validate data outputs and support QA processes using SQL and other tools to ensure accuracy, consistency, and completeness Support data profiling and quality monitoring efforts, while maintaining awareness of data lineage and providing business context to ensure end-to-end data reliability. Serve as the point of contact for requirement clarification during project delivery, ensuring alignment across teams Take initiative to improve

About the job Turn complex engineering changes into controlled, traceable actions that keep advanced AI hardware moving forward. As an Engineering Change Analyst, you’ll coordinate product and manufacturing changes across complex hardware. You’ll bring structure and momentum to every change. You’ll help ensure changes are complete, reviewed and implemented correctly. Your work will improve visibility and maintain accurate product records. You’ll coordinate ECRs, ECOs and Deviations throughout their lifecycle. You’ll also support impact assessments, change reviews and clear communication across teams. This role puts you at the centre of engineering, manufacturing, quality and supply chain. You’ll see how decisions become controlled product changes. The team and culture You’ll join Configuration Management within Manufacturing Operations. The team owns product configuration, engineering change control, product data governance and PLM processes. Day to day, you’ll work across technical teams and manufacturing partners. You’ll track actions, surface blockers and keep changes progressing. Good decisions depend on accurate information and clear ownership. You’ll help teams understand impacts, document decisions and resolve issues before changes move forward. What we’re looking for Essential Experience in engineering change control, product lifecycle management, or manufacturing operations. Experience using PLM, ERP, or engineering data management systems, with a solid understanding of bills of materials (BOMs), part numbering, revision control, and engineering documentation. Strong organisational skills and attention to detail, with the ability to coordinate multiple changes, track actions to completion, and escalate issues appropriately. Strong written and verbal communication skills, with the confidence to collaborate across Engineering, Manufacturing, Quality, and Supply Chain teams. Desirable Experience in electronics, semiconductors, computing, or complex hardware pr

NVIDIA IT Finance is looking for SAP FICO professional. The ideal individual for the team will have in-depth experience with SAP FICO modules and its integration to other systems. You will lead the effort to design, develop and implement SAP FICO solutions. This Resource will be working closely with key finance users and involved with application roadmap with fellow IT team members. What you'll be doing: Lead and support SAP FICO initiatives as team member and lead to implement new and improve existing functionalities. Articulate, analyze requirements, and translate them into effective solutions to support the future of Finance, responsible for the configuration of SAP FICO module. You'll mentor and support users and teammates on SAP FICO functionalities including understanding of configurations and transactions, guide global support team (MSP) where needed in daily production support. Key contact with the business users in different time zones to harmoniously work on the requirements to develop additional FICO functionalities. You will work with multi-functional/technical teams to prioritize the work and then drive system solutions by clearly articulating business needs and co-ordinate with teams to get development moving. Work with cross-functional teams to prioritize work and drive system solutions by clearly articulating business needs. Coordinate global teams to prioritize, complete projects, guide them in small to medium projects, and update Project Coordinator and team. Build Training documentation & impart training to end users, prepare scripts & conduct Unit Testing / User Acceptance Testing What we need to see: You will have a minimum of 12+ years of SAP ECC 6.0/S4/Fixed Assets/Tax/GL/Local Statutory Reporting experience focused on the FICO modules, Func

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Financial Risk Analyst As a Senior Financial Risk Analyst located in Chicago, you will be part of a team of high-performing professionals that evaluates and manages financial risk (i.e. chargebacks) arising from a portfolio of enterprise merchants, as well as assessing the risk of new products. As a member of our team, you will help us scale and innovate our financial risk management framework and processes. You will be working closely with the Commercial, Product and Legal teams while collaborating with some of the biggest merchants processing on the Adyen platform, all with one overarching goal: limiting Adyen’s exposure to credit losses. Our team is highly motivated, extremely innovative, and thrives on shared success. As we operate globally, our team is part of an international team with diverse backgrounds and skill sets. Our ideal new team member has a proven track record of solving problems, is a great communicator with an affinity for technology and a passion for finance. What you’ll be doing You will work closely with our very diverse merchant portfolio, to assess and analyze their business model and financial health, and provide clear and concise credit risk advice to the Adyen credit risk committee. You will drive continuous improvement of our risk management framework, including policies, tools a

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We are seeking a Finance Systems Analyst, Tax, to join the Tax Technology team within Finance Systems at Anthropic. You will be responsible for the day-to-day running of Anthropic's tax systems: taking in and triaging requests, keeping tax configuration correct as products launch and registrations change, testing changes before they go live, analyzing tax data, and producing the evidence that shows our tax controls are comprehensive and functional. You speak both tax and system languages natively and serve as the gap between technical teams and the business. This is an early hire on a small team, and the role is broad by design. It suits someone with a tax operations background who is at home in systems and data; it is not a software engineering role. You will work between the tax team and the systems that calculate and report tax, translating tax requirements into configuration and test cases and building technically appropriate tools with Claude where they are safe and save time. You will report to the Tax Technology Lead and work directly with vendors, auditors, Billing Engineering, Accounting, and the Tax & Treasury team. As the team grows, you will take end-to-end ownership of an area of tax, a tax tool, or new products and jurisdictions. Responsibilities Intake & Triage: Own the queue of tax systems requests from billing support and across the tax team, from intake and triage through resolution or escalation, keeping requesters informed along the way; help build the intake process, including with Claude, as request volume grows Tax Configuration: Make and document tax configuration changes as products laun

We’re looking for a Senior Revenue Incentive Compensation Systems Analyst to help us build and maintain, and process commissions within our Compensation System. You’ll develop the requirements needed to implement and calculate and process commission plans, bonus plans and SPIF programs within the sales compensation software, and SPIF programs by translating business requirements into technical solutions. You will own the end to end commission processing cycle, including plan configuration support, data validation, payout accuracy each cycle. Understanding integrations and data flow will be key to this role. You will report to the Director Revenue Incentives. This role is open to remote-applicants within the state of Maharashtra, India. WHAT YOU’LL DO: Manage day-to-day administration and provide the operational support of the Compensation System, and ensure the viability of its integration with Salesforce.com . Translate business requirements into technical requirements in order to design and build commission and bonus plans, and SPIFs within the Compensation System. Own the commission processing cycle end to end, including calculation validation, exception handling, and payout accuracy, ensuring plan participants are paid correctly and on time each cycle. Audit and document processes and technical designs, and identify areas for continuous improvement of the Compensation System. Develop and test Connect processes and monitor data flows to and from Compensation System to ensure data integrity/accuracy. Identify opportunities for further data automation and efficiency. Develop technical solutions to requirements/issues; validate and communicate solutions to internal and external team members, test solutions and ensure it meets specifications. Perform other related duties as assigned WHAT YOU’LL NEED: 5-8 years of experience in Sales commission processing, Data Analysis, Database administration, or implementation a

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Develop and manage scalable billing and collection processes for complex user agreements and new business operations. Build scalable and auditable onboarding processes for new and existing users. Onboard sold custom contracts into our billing systems. Work with legal contracts using strong attention to detail. Partner with internal systems, global deal management, legal, sales ops, internal audit, go-to-market, engineering and accounting teams to develop and improve processes for contract reviews and to anticipate changing business requirements. Partner with account managers to solve user inquiries related to onboarding implementation, billing, and collections. Advocate for the customer to internal stakeholders. Share system feedback and insights to Sales, Product Management, Engineering, Support and Legal on innovation and improvement needed to optimize the Stripe user experience. Help scope, build, and deliver continuous process improvements that enhance operations. Who you are Minimum requirements Must have a Bachelor's degree or foreign equivalent in Finance, Business, Information Management, or a related field, plus 4 years of Client-facing experience in customer success, consulting, financial services, account management, or technical product sales. Must also have 3 years experience in each of the following: Tracing process impacts from situation to end customers &amp

Here's a summary of the role Data is only powerful when everyone agrees what it means. This is your chance to build a world class product behavioural data system and process from the ground up. We're rebuilding the internal product our teams use to measure product success and end-user value across all our 24+ products in four business units. You'll design the single source of truth: the metric definitions, the telemetry standards, the data contract engineering instruments against, the change governance processes and tooling, and the models that turn behaviour into portfolio insight. You'll educate and support the teams using this internal behavioural data product to set expectations and and plot a rational roadmap for the maturing of this product, helping our user to use the data honestly and wisely. Usage tells you what happened, not why, or whether it mattered. We want someone who sets quantitative behaviour against qualitative evidence and treats the disagreement as the interesting part. AWS/Snowflake is our spine; capture and BI are open decisions you'll help make. Your models feed the business reviews our executive team, CTO and investors use to run the portfolio, and engineering is committed to instrument against your contract. Here's what your first twelve months should look like First 90 days. Learn the estate, meet the engineers who instrument it, and agree the measurement model for one product end to end — with a defensible adoption number and the qualitative read on what it means. Three to six months. Data contract published, instrumentation spec landed with engineering, first business unit building against it. Definitions, naming and versioned change control governed. Six to twelve months. Rolling out across the remaining business units through the BU-aligned analysts, portfolio reporting running on your numbers. Here's a breakdown of what you'll do (not all

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. The BI Analyst will be an integral part of our award-winning team, focused on leveraging business intelligence tools, including Tableau, to drive data-driven decision-making, provide global end-user support, and ensure continuous improvement for our analytics and reporting platforms. This role involves managing internal user tickets, performing system administration, creating high-impact reports and dashboards, and providing technical guidance and oversight to other team members. Key Responsibilities: End-User Support and Issue Resolution Provide timely, global end-user support, documenting, troubleshooting, and resolving requests, incidents, and problems via email and ticketing systems. Critically analyze, triage, and resolve complex issues. Utilize and build decision trees to evaluate and appropriately escalate issues to internal technology teams. Collaborate with Appian’s technology team to resolve application issues and provide guidance on system utilization. System Administration, BI Development, and Team Oversight Provide day-to-day regional oversight, guidance, and mentorship to junior members of the Sales. Perform essential system configuration, maintenance of user roles and profiles for core analytics platforms (e.g., Salesforce). Design, build, and maintain high-impact reports, dashboards, and data visualizations using both Salesforce and Tableau to meet advanced business intelligence needs. Documentation and Platform Improvement Create and maintain thorough documentation of processes, policies, and application configurations. Update the knowled

SIXGEN’s mission is to deliver agile, mission-ready cybersecurity solutions that empower government and critical infrastructure organizations to stay ahead of advanced cyber threats. We combine innovation, deep expertise, and cutting-edge capabilities to uncover vulnerabilities, protect vital systems, and ensure operational superiority in an ever-evolving digital landscape. POSITION OVERVIEW • Position: Senior Cost Estimator/Analyst • Location : Annapolis Junction, MD • Clearance Requirement: TS/SCI with Polygraph WHAT YOU’LL DO SIXGEN is actively seeking candidates to provide expert cost estimating and analytical support for Department of Defense (DoD) and Intelligence Community (IC) acquisition programs. This role is responsible for developing defensible life cycle cost estimates, performing quantitative analysis, and delivering data-driven recommendations that support strategic decision-making across complex acquisition initiatives. Responsibilities include: • Analyze business, financial, technical, and programmatic data using quantitative, statistical, economic, and engineering methods to support informed decision-making. • Collect, organize, normalize, analyze, and document cost, technical, financial, and programmatic data for acquisition programs. • Develop life cycle cost estimates (LCCE), independent cost estimates (ICE), component cost analyses (CCA), and program office estimates (POE). • Perform analysis of alternatives, business case analyses, cost risk assessments, schedule realism assessments, and cost estimating relationship (CER) development. • Support project teams by providing cost estimating expertise and advising on methodologies, models, and estimating factors. • Prepare, present, and defend cost estimates, analyses, and technical briefings to Program Offices, Program Executive Offices, and other stakeholders. Technology proficiency includes: • Master's degree in Engineering, Operations Research, Cost Estimating, Mathematics, Finance

Location : Come and join us in Hamburg, Berlin or Barcelona! Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive. We are looking for a Senior Data Analyst (m/f/d) to collaborate with our operational squads. In this role you will be able to become an expert in our business and data analysis systems and environment to allow you to champion data-driven decisions as part of the Data Operations team. Be ready to work in a multinational, diverse, highly motivated and collaborative team of passionate analysts who strive for excellence and like to have fun. Are you ready for your next ride? YOUR DAILY ADVENTURES WILL INCLUDE: Focus on analysing and presenting recommendations/process changes/new initiatives to management using insights derived from data. Use your technical skills such as actively engaging in configuration and programming in the data environment, querying data via SQL from the data lake, automating data processes, deep dive analysis in Python and adjusting ETL tasks. Bringing new insights and championing them using your analyses, dashboards, and good storytelling! We value ideas over hierarchy, and there's always a new path to follow if your idea is convincing and well-backed with data. Develop monitoring tools to measure performance and help the business achieve its objectives. Create queries to answer operational and business questions across our many operational teams to support decisions. Communicate results in a clear and impactful manner. TO BE SUCCESSFUL IN THIS ROLE: Educated to Degree Level or higher in an analytical discipline such as Engineering, Computer Science or Economics 5+ years of experience in an analytical role You have curiosity in your essence, which motivates you to answer WHY things happened, not only scratching the surface, but aiming for well-founded actionable results Curiosity about AI and its practical applications in analytics, experience using LLMs or AI-powere