Technical Support Analyst Jobs

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We are seeking a Finance Systems Analyst, Tax, to join the Tax Technology team within Finance Systems at Anthropic. You will be responsible for the day-to-day running of Anthropic's tax systems: taking in and triaging requests, keeping tax configuration correct as products launch and registrations change, testing changes before they go live, analyzing tax data, and producing the evidence that shows our tax controls are comprehensive and functional. You speak both tax and system languages natively and serve as the gap between technical teams and the business. This is an early hire on a small team, and the role is broad by design. It suits someone with a tax operations background who is at home in systems and data; it is not a software engineering role. You will work between the tax team and the systems that calculate and report tax, translating tax requirements into configuration and test cases and building technically appropriate tools with Claude where they are safe and save time. You will report to the Tax Technology Lead and work directly with vendors, auditors, Billing Engineering, Accounting, and the Tax & Treasury team. As the team grows, you will take end-to-end ownership of an area of tax, a tax tool, or new products and jurisdictions. Responsibilities Intake & Triage: Own the queue of tax systems requests from billing support and across the tax team, from intake and triage through resolution or escalation, keeping requesters informed along the way; help build the intake process, including with Claude, as request volume grows Tax Configuration: Make and document tax configuration changes as products laun

We’re looking for a Senior Revenue Incentive Compensation Systems Analyst to help us build and maintain, and process commissions within our Compensation System. You’ll develop the requirements needed to implement and calculate and process commission plans, bonus plans and SPIF programs within the sales compensation software, and SPIF programs by translating business requirements into technical solutions. You will own the end to end commission processing cycle, including plan configuration support, data validation, payout accuracy each cycle. Understanding integrations and data flow will be key to this role. You will report to the Director Revenue Incentives. This role is open to remote-applicants within the state of Maharashtra, India. WHAT YOU’LL DO: Manage day-to-day administration and provide the operational support of the Compensation System, and ensure the viability of its integration with Salesforce.com . Translate business requirements into technical requirements in order to design and build commission and bonus plans, and SPIFs within the Compensation System. Own the commission processing cycle end to end, including calculation validation, exception handling, and payout accuracy, ensuring plan participants are paid correctly and on time each cycle. Audit and document processes and technical designs, and identify areas for continuous improvement of the Compensation System. Develop and test Connect processes and monitor data flows to and from Compensation System to ensure data integrity/accuracy. Identify opportunities for further data automation and efficiency. Develop technical solutions to requirements/issues; validate and communicate solutions to internal and external team members, test solutions and ensure it meets specifications. Perform other related duties as assigned WHAT YOU’LL NEED: 5-8 years of experience in Sales commission processing, Data Analysis, Database administration, or implementation a

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Develop and manage scalable billing and collection processes for complex user agreements and new business operations. Build scalable and auditable onboarding processes for new and existing users. Onboard sold custom contracts into our billing systems. Work with legal contracts using strong attention to detail. Partner with internal systems, global deal management, legal, sales ops, internal audit, go-to-market, engineering and accounting teams to develop and improve processes for contract reviews and to anticipate changing business requirements. Partner with account managers to solve user inquiries related to onboarding implementation, billing, and collections. Advocate for the customer to internal stakeholders. Share system feedback and insights to Sales, Product Management, Engineering, Support and Legal on innovation and improvement needed to optimize the Stripe user experience. Help scope, build, and deliver continuous process improvements that enhance operations. Who you are Minimum requirements Must have a Bachelor's degree or foreign equivalent in Finance, Business, Information Management, or a related field, plus 4 years of Client-facing experience in customer success, consulting, financial services, account management, or technical product sales. Must also have 3 years experience in each of the following: Tracing process impacts from situation to end customers &amp

Here's a summary of the role Data is only powerful when everyone agrees what it means. This is your chance to build a world class product behavioural data system and process from the ground up. We're rebuilding the internal product our teams use to measure product success and end-user value across all our 24+ products in four business units. You'll design the single source of truth: the metric definitions, the telemetry standards, the data contract engineering instruments against, the change governance processes and tooling, and the models that turn behaviour into portfolio insight. You'll educate and support the teams using this internal behavioural data product to set expectations and and plot a rational roadmap for the maturing of this product, helping our user to use the data honestly and wisely. Usage tells you what happened, not why, or whether it mattered. We want someone who sets quantitative behaviour against qualitative evidence and treats the disagreement as the interesting part. AWS/Snowflake is our spine; capture and BI are open decisions you'll help make. Your models feed the business reviews our executive team, CTO and investors use to run the portfolio, and engineering is committed to instrument against your contract. Here's what your first twelve months should look like First 90 days. Learn the estate, meet the engineers who instrument it, and agree the measurement model for one product end to end — with a defensible adoption number and the qualitative read on what it means. Three to six months. Data contract published, instrumentation spec landed with engineering, first business unit building against it. Definitions, naming and versioned change control governed. Six to twelve months. Rolling out across the remaining business units through the BU-aligned analysts, portfolio reporting running on your numbers. Here's a breakdown of what you'll do (not all

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. The BI Analyst will be an integral part of our award-winning team, focused on leveraging business intelligence tools, including Tableau, to drive data-driven decision-making, provide global end-user support, and ensure continuous improvement for our analytics and reporting platforms. This role involves managing internal user tickets, performing system administration, creating high-impact reports and dashboards, and providing technical guidance and oversight to other team members. Key Responsibilities: End-User Support and Issue Resolution Provide timely, global end-user support, documenting, troubleshooting, and resolving requests, incidents, and problems via email and ticketing systems. Critically analyze, triage, and resolve complex issues. Utilize and build decision trees to evaluate and appropriately escalate issues to internal technology teams. Collaborate with Appian’s technology team to resolve application issues and provide guidance on system utilization. System Administration, BI Development, and Team Oversight Provide day-to-day regional oversight, guidance, and mentorship to junior members of the Sales. Perform essential system configuration, maintenance of user roles and profiles for core analytics platforms (e.g., Salesforce). Design, build, and maintain high-impact reports, dashboards, and data visualizations using both Salesforce and Tableau to meet advanced business intelligence needs. Documentation and Platform Improvement Create and maintain thorough documentation of processes, policies, and application configurations. Update the knowled

SIXGEN’s mission is to deliver agile, mission-ready cybersecurity solutions that empower government and critical infrastructure organizations to stay ahead of advanced cyber threats. We combine innovation, deep expertise, and cutting-edge capabilities to uncover vulnerabilities, protect vital systems, and ensure operational superiority in an ever-evolving digital landscape. POSITION OVERVIEW • Position: Senior Cost Estimator/Analyst • Location : Annapolis Junction, MD • Clearance Requirement: TS/SCI with Polygraph WHAT YOU’LL DO SIXGEN is actively seeking candidates to provide expert cost estimating and analytical support for Department of Defense (DoD) and Intelligence Community (IC) acquisition programs. This role is responsible for developing defensible life cycle cost estimates, performing quantitative analysis, and delivering data-driven recommendations that support strategic decision-making across complex acquisition initiatives. Responsibilities include: • Analyze business, financial, technical, and programmatic data using quantitative, statistical, economic, and engineering methods to support informed decision-making. • Collect, organize, normalize, analyze, and document cost, technical, financial, and programmatic data for acquisition programs. • Develop life cycle cost estimates (LCCE), independent cost estimates (ICE), component cost analyses (CCA), and program office estimates (POE). • Perform analysis of alternatives, business case analyses, cost risk assessments, schedule realism assessments, and cost estimating relationship (CER) development. • Support project teams by providing cost estimating expertise and advising on methodologies, models, and estimating factors. • Prepare, present, and defend cost estimates, analyses, and technical briefings to Program Offices, Program Executive Offices, and other stakeholders. Technology proficiency includes: • Master's degree in Engineering, Operations Research, Cost Estimating, Mathematics, Finance

Location : Come and join us in Hamburg, Berlin or Barcelona! Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive. We are looking for a Senior Data Analyst (m/f/d) to collaborate with our operational squads. In this role you will be able to become an expert in our business and data analysis systems and environment to allow you to champion data-driven decisions as part of the Data Operations team. Be ready to work in a multinational, diverse, highly motivated and collaborative team of passionate analysts who strive for excellence and like to have fun. Are you ready for your next ride? YOUR DAILY ADVENTURES WILL INCLUDE: Focus on analysing and presenting recommendations/process changes/new initiatives to management using insights derived from data. Use your technical skills such as actively engaging in configuration and programming in the data environment, querying data via SQL from the data lake, automating data processes, deep dive analysis in Python and adjusting ETL tasks. Bringing new insights and championing them using your analyses, dashboards, and good storytelling! We value ideas over hierarchy, and there's always a new path to follow if your idea is convincing and well-backed with data. Develop monitoring tools to measure performance and help the business achieve its objectives. Create queries to answer operational and business questions across our many operational teams to support decisions. Communicate results in a clear and impactful manner. TO BE SUCCESSFUL IN THIS ROLE: Educated to Degree Level or higher in an analytical discipline such as Engineering, Computer Science or Economics 5+ years of experience in an analytical role You have curiosity in your essence, which motivates you to answer WHY things happened, not only scratching the surface, but aiming for well-founded actionable results Curiosity about AI and its practical applications in analytics, experience using LLMs or AI-powere

Location : Come and join us in Hamburg, Berlin or Barcelona! Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive. We are looking for a Senior Data Analyst (m/f/d) to collaborate with our operational squads. In this role you will be able to become an expert in our business and data analysis systems and environment to allow you to champion data-driven decisions as part of the Data Operations team. Be ready to work in a multinational, diverse, highly motivated and collaborative team of passionate analysts who strive for excellence and like to have fun. Are you ready for your next ride? YOUR DAILY ADVENTURES WILL INCLUDE: Focus on analysing and presenting recommendations/process changes/new initiatives to management using insights derived from data. Use your technical skills such as actively engaging in configuration and programming in the data environment, querying data via SQL from the data lake, automating data processes, deep dive analysis in Python and adjusting ETL tasks. Bringing new insights and championing them using your analyses, dashboards, and good storytelling! We value ideas over hierarchy, and there's always a new path to follow if your idea is convincing and well-backed with data. Develop monitoring tools to measure performance and help the business achieve its objectives. Create queries to answer operational and business questions across our many operational teams to support decisions. Communicate results in a clear and impactful manner. TO BE SUCCESSFUL IN THIS ROLE: Educated to Degree Level or higher in an analytical discipline such as Engineering, Computer Science or Economics 5+ years of experience in an analytical role You have curiosity in your essence, which motivates you to answer WHY things happened, not only scratching the surface, but aiming for well-founded actionable results Curiosity about AI and its practical applications in analytics, experience using LLMs or AI-powere

Job Title: Liquidity- Data Analyst About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. MAKE AN IMPACT Requirements: Job Title: · Experience working in Finance-related projects essential · Proficient in interrogating databases via SQL queries, VBA skills · Excellent requirements analysis, functional design & data analysis skills · Experience in Liquidity related projects is essential · Experience of building relationships with a variety of stakeholders including technology/ technical · Experience of supporting the development of business-facing material · Excellent influencing, negotiating and interpersonal skills to all levels · Strong written and oral communication skills · Creative approach to problem solving

A CAreer with point72’s technology TEAM As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications. As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business. What you’ll do We are seeking an Identity & Privileged Governance Analyst to join our Information Security team, supporting identity and privileged access governance, monitoring, and remediation initiatives across the firm. Specifically, you will: Support identity and privileged access governance, hygiene, and remediation activities, with a focus on service account management. Monitor identity and privileged access controls, identify gaps, risks, and exceptions, and drive remediation to completion. Develop, maintain, and enforce identity and privileged access policies, standards, and control requirements. Coordinate and facilitate working sessions to deliver remediation, audit, and control initiatives. Collaborate with application, engineering, and platform teams to map and govern access models within the firm’s Identity Governance & Administration solution. Manage and respond to identity and privileged a

CAPCO POLAND *We are looking for Poland based candidate. Capco is a fully independent, global management and technology consultancy. For 25 years we have combined innovative thinking with deep industry knowledge to deliver business consulting, digital transformation and technology services to Finance and Energy markets. Our collaborative and efficient approach helps clients reduce costs and manage risk and regulatory change while increasing revenues. We are thinkers, innovators, and disruptors. We are small enough to care but large enough to matter. As an IT Security Analyst , you will play a key role in supporting a large-scale Secrets & Credential Management initiative. You will analyze current-state environments, identify control gaps, and define robust, scalable security requirements. Working across technical and business teams, you will help ensure that sensitive credentials are governed, controlled, and aligned with regulatory and operational expectations. Key Responsibilities: Conduct end-to-end analysis of secrets and credential management practices across applications, infrastructure, and platforms Identify, classify, and document secrets, including ownership, usage, storage, lifecycle stage, and associated risks Assess control gaps (e.g., unmanaged credentials, hardcoded secrets, weak auditability) and define remediation approaches Define functional and non-functional requirements for centralized secrets management solutions Facilitate workshops with stakeholders to gather requirements, validate findings, and support governance activities Required Skills and Experience: At least 5 years of experience in a similar role. At least 2 years of experience in working with IAM projects. Experience in IT security analysis, security requirements engineering, or security governance within complex environments Strong understanding of IAM, PAM, least privilege, and secure access governance principles Knowledge of credential types (passwords, SSH

A discretionary macro investment team is looking to add a fundamental analyst/strategist in rates and FX, focused primarily on Southeast Asian emerging markets. What you’ll do Work with PM to formulate and develop trade ideas across Southeast Asian FX and rates markets Develop and maintain sell-side relationships Assist in portfolio and risk management Conduct ongoing fundamental research to support and enhance the investment activities of the group Work on numerous ad-hoc projects to enhance the trade identification and management process Work with banks and brokers for information gathering, relationship building and assisting with execution What’s required 10-12 years of experience in fixed income in a strategy or analyst role at a top tier hedge fund, asset manager, or bank Highly knowledgeable about Southeast Asian emerging markets Knowledge and ability to work throughout the trade-cycle: completing risk-assessment analysis, trade structuring and implementation to the point of execution Deep understanding of technical details and idiosyncrasies related to the fixed income markets in these countries Strong competency in Excel and VBA, and preferably strong programming skills in a common language such as Python Strong communicator who values building relationships with colleagues and stakeholders, and able to significantly raise but also modulate volume depending on opportunity set Willingness to take ownership of his/her work, working both independently and within a small team Commitment to the highest ethical standards We take care of our people We invest in our people, their careers, their health, and their well-being. When you work here, we provide: Health care benefits Generous parental and family leave policies Mental and physical wellness programs Volunteer opportunities Support for employee-led affinity groups representing women, people of color and the LGBT+ community Tuition assistance About Point72 Point72 is a leading global alternative investment fir

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Business Analyst - Payments Pricing As a Business Analyst - Pricing in the Global Payments Pricing team, you'll be central to Adyen's financial performance in global card payments. This role goes beyond traditional pricing - you'll be our team's expert on interchange and scheme fee charges for Card Networks such as Mastercard and Visa in the EMEA region, and ensure the financial stability of Adyen’s transactional cost prediction engine. Your responsibilities include optimizing our fee structure, contributing to reconciliation of costs, improving our processes and tooling, and generating insights that provide a holistic understanding of complex fee dynamics. You will reinforce Adyen’s commitment to fee transparency and reduce our customer’s total cost of payment. As the go-to expert within the Global Payments Pricing team, you’ll work closely together with global teams, including Product, Engineering, Finance, and Partnerships. What You'll Do Ensure merchants are charged the most accurate and optimal cost price for payment transactions, leveraging data and insights to refine fee passthrough predictions. Analyze and identify the necessary data to address questions, extract the required data, and perform analysis. Implement fee change rollouts to maintain our cost infrastructure and manage the merchant experience. Optimize, build

Become a part of our caring community The Financial Analytics Professional 2 manages data to inform decisions about daily operations, strategic planning, and business performance. Assignments vary and often require interpretation, independent judgment, and selection of the appropriate course of action. Within the Medicare Risk Adjustment Finance Department, the Financial Analytics Professional 2 develops reports for bids and budgets, assesses changes in Medicare regulations, and supports Stars financial reporting. This role produces, updates, and improves financial models while building strong relationships with business partners. Success requires technical proficiency, problem-solving ability, and a willingness to learn. Collaborates with colleagues in Stars Analytics and Medicare Risk Adjustment Translates complex financial and nonfinancial data into concise, presentation-ready insights that support management decisions Extracts raw data from multiple databases and summarizes it efficiently Develops and maintains process documentation Uses SAS, SQL, and Excel regularly Key Traits Supportive, team-oriented, and eager to teach and learn Analytical, research-focused, and attentive to data and detail Passionate about driving forward big, creative ideas and continuous improvement Curious and open-minded Use your skills to make an impact Required Qualifications Bachelor's Degree 3+ years technical experience Programming skills in languages such as SQL and Python Experience in compiling, modeling, interpreting and analyzing data in order to identify, explain, influence variances and trends Explain variances and trends and enhance modeling techniques Experien

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary: The Medicaid Enrollment Business Information Management (BIM) team is seeking a highly skilled technical professional to lead the development, maintenance, and optimization of data and reporting solutions. The successful candidate will bring intermediate to advanced SQL expertise and the demonstrated ability to independently build and administer databases, manage high-volume enrollment data, and perform complex data validation, extraction, transformation, and troubleshooting. Strong proficiency in Power BI and Quickbase is preferred, supported by a solid command of relational data structures, quality assurance, testing, audit controls, and process improvement. This role demands a solutions-oriented professional who can convert complex Medicaid business requirements into scalable, accurate, and sustainable technical solutions; proactively identify and resolve data-quality risks; and deliver clear, actionable insights to business stakeholders. A Day in the Life: As a member of the Medicaid Enrollment Business Information Management team, you will spend your day transforming complex enrollment data into accurate reporting and actionable insights. You will write and troubleshoot advanced SQL queries, build and maintain databases, validate high-volume data, and extract or transform information for reporting solutions. You will investigate data-quality issues, support testi