Technical Support Analyst Jobs

Aliases: Senior EHR Data Implementation Analyst (Epic/Cerner), Lead, Healthcare Data Exchange and Interoperability, Senior Clinical Data Mapping and Integration Analyst, Healthcare Data Ingestion and Interoperability Engineer, Senior Clinical Informatics Analyst - Data Integration, Healthcare Implementation Consultant - Data. About Truveta Truveta is the world's first health provider led data platform with a vision of Saving Lives with Data. Our mission is to enable researchers to find cures faster, empower every clinician to be an expert, and help families make the most informed decisions about their care. Achieving Truveta's ambitious vision requires an incredible team of talented and inspired people with a special combination of health, software and big data experience who share our company values. Truveta was born in the Pacific Northwest in the USA and has employees who live across the country. As we expand our global footprint with a new presence in Hyderabad, India, we're building a world-class team to help us scale this mission, and high-quality, well-integrated health data is at the heart of everything we do. This job requires daily onsite work at our headquarters in Hyderabad, India. Who We Need Truveta is rapidly building a talented and diverse team to tackle complex health and technical challenges. Beyond core capabilities, we are seeking problem solvers, passionate and collaborative teammates, and those willing to roll up their sleeves while making a difference. If you are interested in the opportunity to pursue purposeful work, join a mission-driven team, and build a rewarding career while having fun, Truveta may be the perfect fit for you. This Opportunity We are seeking a Senior Healthcare Data Integration Analyst to lead and support the onboarding of member data into the Truveta platform. This role is central to ensuring high-quality, well-integrated data that meets clinical, research, and oper

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: Join Ripple Labs Inc. as an Analyst Trading and Markets in Miami, FL. You will be part of an ambitious team working to flawlessly develop world-class financial solutions. You will help invent the future of finance through collaboration and determination. WHAT YOU’LL DO: Assist in pricing, quoting, and accomplishing trades across digital asset and crypto/fiat pairs Support sales campaigns by managing client calls and converting relationships into trading flow Monitor algorithmic execution and market-making activity, identifying and addressing anomalies WHAT YOU'LL BRING: 1–3 years of experience on an eFX trading desk, quantitative market-making desk, crypto OTC desk, or FIC structuring team handling RFQs Demonstrated proficiency in Python (or C++, SQL, Arrow) for quantitative data processing, parsing tick data/WebSockets, or building trading and risk tools Familiarity with FIX protocol, REST/WebSocket APIs, electronic order types, and automated spread-setting logic Bachelor’s or Master’s degree in Computer Science, Quantitative Finance, Financial Engineering, Mathematics, Economics, or a related technical discipline Familiarity with algorithmic trading and market-making strategies Strong communication skills with a focus on operational rigor and collaboration For positions that will be based in Miami, the annual salary range for this

Trade & Transaction Reporting – Business Analyst / Project Manager Location: London (Hybrid) | Practice Area: Finance, Risk, Regulatory & Financial Crime | Type: Permanent Drive regulatory clarity and control across global reporting regimes The Role Capco is seeking Business Analysts and Project Managers to join our Finance, Risk, Regulatory & Financial Crime (FRRF) practice, with a focus on Trade and Transaction Reporting transformation. You'll help leading financial institutions deliver regulatory reporting programmes across global regimes including EMIR Refit, MiFIR, SFTR, CFTC, MAS, and HKMA, supporting enhanced transparency, operational control, and regulatory compliance. You'll also embrace AI-enabled ways of working, using approved AI tools and automation to improve analysis, streamline delivery, and enhance reporting quality while applying responsible AI practices and appropriate human oversight. What You'll Do Lead business analysis and project delivery activities across global trade and transaction reporting transformation programmes, identifying opportunities to leverage AI-enabled workflows and automation to improve delivery efficiency. Translate complex regulatory obligations into business, functional, technical, and data requirements, ensuring robust governance, traceability, and compliance across reporting processes. Partner with Compliance, Operations, Technology, and third-party vendors to design, implement, and optimise reporting control frameworks and operating models. Support regulatory implementation and remediation across EMIR Refit, MiFIR, SFTR, CFTC, MAS, HKMA, and other reporting regimes, using AI-enabled analysis where appropriate to improve reporting quality and operational insight. Provide governance and oversight for data lineage, reconciliation, exception management, and remediation activities while ensuring appropriate validation and human oversight where AI-assisted tools are utilised. What We're Looking For Experience del

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: This role will be working as part of both the Maconomy ERP testing team, who are responsible for all QA, Test & Release activities for this platform, as well as the QA Transformers team who own and operate our Test Automation platforms. You will provide technical as well as best practice support for all areas of test automation to the business. What you'll be doing: Lead Test Automation Efforts: Develop and implement automated testing strategies for functional, integration and regression testing, ensuring maximum test coverage and efficiency. Test Automation Framework Development: Lead the development, and maintenance of reusable and scalable test scripts, as well as supporting the design and development of our Global test frameworks Supporting Multi-Testing Streams: Ensuring that tests are developed and can be deployed to support multiple streams of work at the same time, such as multiple environment testing, as well as monthly releases Test Maintenance & Optimisation: Continuously monitor, update, and refactor existing test scripts to ensure they are up-to-date with a

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Manager, Customer Support Technology Adyen’s Customer Support team operates globally with 200+ Support Engineers across ten regions. To deliver exceptional support at scale, we rely on a modern technology landscape that empowers our teams and enhances the customer experience. As the Customer Support Technology Manager (Support Infrastructure Team Lead), you will lead the team responsible for designing, building, and evolving systems powering Customer Support. Beyond Salesforce Service Cloud, your team will own telephony, messaging, workforce management, and quality assurance tooling. You will also collaborate with the Head of AI Support Product to integrate AI capabilities, including FIN (our AI Support agent), into our tech stack. Leading Business Analysts, Salesforce Administrators, Developers, and Architects, you will foster technical excellence, define the Support technology roadmap, and deliver scalable solutions for stakeholders across Adyen. What You'll Do Lead, mentor, and develop a multidisciplinary team of Salesforce Developers, Administrators, Architects, and Business Analysts. Optimize planning, release practices, and cross-functional collaboration to boost delivery speed, quality, and predictability. Define and execute the Customer Support technology strategy, including Service Cloud alongside other tools such as QA, WF

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . We’re looking for a Senior Systems Analyst, Enterprise Apps (Finance) to join our Enterprise Applications and Architecture team. The mission of our team is to drive automation through an integrated suite of enterprise systems and technologies, streamlining the business operations and freeing up our finance team’s time to focus on high-judgment tasks. In this role, you will serve as our financial systems subject matter expert primarily supporting Zip, Netsuite and other financial technologies. You will partner with our product managers and sourcing, legal, accounting, security team members to translate business requirements into technical solutions that can scale and support the growth of the company. You will join a small, agile and a tight-knit engineering team that is focussed on delivering value. We are seeking individuals who love problem solving and thrive in a continuous-learning and high level-of-ownership environment. What you’ll be doing (ie. job duties): To be completed by all business teams except Eng. Partner with Product Managers and finance stakeholders to implement the product roadmap for Zip, Navan, NetSuite and other financial applications. Analyze current business processes, perform fit/gap analysis and translate the business requirements into technical solutions. Demonstrate knowledge of Zip’s capabilities for key processes: Source to P

About the Team The Consumer Performance Marketing team owns the execution of paid social acquisition across Meta, TikTok, and Snapchat. We operate at scale across the U.S. and Canada, managing complex builds, pacing routines, live optimizations, QA workflows, and experiment cycles that directly impact consumer growth. We work closely with U.S.-based Channel Managers, Creative, Analytics, and Martech, functioning as one integrated performance engine. This requires strong operational discipline, fast signal interpretation, and a mindset focused on translating platform behavior into clear, actionable steps. While the team is execution-heavy, we also influence strategy by shaping testing agendas, surfacing insights, and partnering with platform reps on betas and new product rollouts. It’s a high-ownership environment for operators who thrive in fast, data-driven systems. About the Role This role owns the tactical execution of Consumer paid social campaigns end-to-end. You will build, QA, pace, optimize, and iterate campaigns across Meta, TikTok, and Snap, managing multi-million-dollar budgets with precision. You’ll partner with U.S. teams and platform reps to run experiments, test new bidding approaches, evaluate audience structures, and support creative testing. You will also be expected to diagnose issues quickly, communicate insights clearly, and maintain structurally sound accounts. This position requires someone who can execute with technical depth, think analytically, and move fast — ensuring each optimization ties directly to performance outcomes. You’re excited about this opportunity because you will… Be a part of our first DoorDash team in our Mexico City office! Manage multi-million dollar monthly digital budgets across digital paid marketing channels, working with partners such as Meta, Snap, Google and TikTok to optimize campaign performance and test new products. Learn to operate a world-class acquisition program that brings in millions of orders to D

LTS is seeking a motivated and experienced Agile Developer to support a major modernization initiative within the Department of Veterans Affairs (VA) health portfolio. This role will contribute to the modernization of mission-critical healthcare applications and enterprise systems supporting Veteran care, including efforts related to legacy VistA/MUMPS environments, enterprise integrations, cloud modernization, and next-generation digital health solutions. The ideal candidate will thrive in a fast-paced Agile environment and possess strong full-stack or backend development experience supporting large-scale federal or healthcare IT systems. This individual will work closely with product owners, architects, engineers, and DevSecOps teams to deliver scalable, secure, and high-performing applications supporting VA modernization objectives. What You’ll Do: • Design, develop, test, and maintain enterprise applications supporting VA healthcare modernization initiatives. • Participate in Agile Scrum ceremonies including sprint planning, backlog refinement, daily standups, retrospectives, and demos. • Develop and enhance applications integrating with legacy and modern healthcare systems. • Support modernization efforts involving legacy VistA/MUMPS-based environments and enterprise integration platforms. • Build scalable APIs, microservices, and application components using modern development frameworks and tools. • Collaborate with architects, analysts, QA teams, and infrastructure engineers to deliver secure and reliable solutions. • Contribute to CI/CD pipelines, DevSecOps processes, and automated testing initiatives. • Troubleshoot and resolve application defects, performance issues, and integration challenges. • Develop technical documentation including user stories, technical specifications, code documentation, and release notes. • Ensure solutions align with federal cybersecurity, accessibility, and compliance requirements. • Support continuous improvement initiatives

Location: Remote (U.S.) Clearance: Ability to obtain and maintain a Public Trust LTS is seeking an experienced and collaborative Scrum Master to support a major modernization initiative within the Department of Veterans Affairs (VA) health portfolio. This role will support Agile delivery teams responsible for modernizing mission-critical healthcare systems and enterprise applications supporting Veteran healthcare services nationwide. The ideal candidate will possess strong Agile coaching, facilitation, and delivery management experience within complex federal IT or healthcare environments. This individual will work closely with product owners, developers, architects, business analysts, and government stakeholders to drive Agile best practices, improve team performance, and support successful delivery of modernization initiatives involving legacy and next-generation healthcare technologies. What You’ll Do: • Serve as Scrum Master for Agile teams supporting VA healthcare modernization initiatives. • Facilitate Agile ceremonies including sprint planning, daily standups, backlog refinement, sprint reviews, retrospectives, and release planning activities. • Guide teams in the adoption and continuous improvement of Agile principles, Scrum practices, and team collaboration. • Support modernization initiatives involving legacy VistA/MUMPS-based healthcare systems and enterprise applications. • Collaborate with product owners and stakeholders to manage and prioritize product backlogs and delivery objectives. • Identify, track, and help remove impediments impacting team performance and project delivery. • Monitor team progress, sprint metrics, and delivery outcomes to support continuous improvement efforts. • Promote transparency, accountability, and effective communication across technical and business teams. • Support coordination across cross-functional teams including development, infrastructure, cybersecurity, integration, and operations. • Assist with release pla

About the Team Our Workforce Management team's primary focus is to ensure we have the right people in the right place at the right time, so customers, merchants, and delivery partners get help as quickly and reliably as possible. The team brings a people-first mindset paired with strategy and operations to achieve its goals, moving quickly, applying first-principles thinking, and focusing on problem-solving to ensure seamless execution. The team manages workforce capacity planning, scheduling, and real-time operations for a large and growing global network of in-house and outsourced support centers, with the goal of delivering an outstanding customer experience reliably, at scale. About the Role As a Manager, Workforce Planning, you will lead a team of Workforce Planners, Schedulers, and Real Time Analysts (typically 5-7 direct reports), owning workforce planning and performance across an integrated scope that spans in-house and outsourced/vendor sites. You'll set direction for your team, own KPI performance, and partner cross-functionally to keep staffing supply aligned with business priorities. This role flexes across two tracks depending on team needs and where your strengths lie: an Audience-facing track, where you act as the primary bridge between a specific line of business and the Workforce Management function, translating business goals into capacity plans and performance reporting; and a Technical track, where you directly supervise the team of planners who build the forecasts and schedules for all in-house and outsourced sites, focusing on the technical accuracy of capacity models and the tools behind them. Both tracks require a leader who can navigate ambiguity, identify root causes through data, and manage up and across with clarity and confidence. You're excited about this opportunity because you will… Manage and develop a team of Workforce Planners, Schedulers, and Real Time Analysts (typically 5-7 direct reports), setting clear priorities and holding

About the team The OpenAI for Government team is a mission-driven group bringing frontier AI to the U.S. Intelligence Community (IC) and broader national security enterprise. We partner with intelligence professionals to deploy secure, compliant AI capabilities—including ChatGPT Enterprise, ChatGPT Gov, and the OpenAI API—in mission-aligned environments that meet rigorous security, privacy, reliability, and responsible-AI requirements. As part of the OpenAI for Government team, you will work across IC elements and mission partners—including ODNI, CIA, NSA, DIA, NGA, NRO, and other federal intelligence organizations—to help analysts, collectors, operators, and technical teams apply frontier AI to their highest-priority missions. We accelerate adoption through hands-on support, mission-specific workflows, tailored enablement, and measurable operational outcomes while preserving human judgment, analytic integrity, and protection of sensitive information. About the Role The Strategic Delivery Lead (SDL) for the Intelligence Community will identify, shape, and deliver OpenAI’s highest-impact deployments for U.S. intelligence organizations. You will help IC customers translate mission priorities—including all-source analysis, intelligence production, collection management, open-source and geospatial exploitation, cyber threat analysis, knowledge discovery, and analyst productivity—into secure, technically feasible AI deployments built on the OpenAI API and enterprise products. The role is highly cross-functional and customer-facing: you will partner with Research, Engineering, Go-to-Market, Security, Legal, Privacy, and government mission, acquisition, and technical stakeholders to align on scope, remove delivery obstacles, and communicate progress from working teams to agency leadership. You will own end-to-end execution of technical delivery workstreams led by Forward Deployed Engineers, Researchers, Solutions Architects, and Enablement teams. You will establish mission

The Accounts Payable Analyst is responsible for managing the end-to-end procure-to-pay (P2P) process, ensuring compliance with company policies and SOX regulations. This role is to be part of the Finance Operations team that supports North America and Latin America countries. This is a fixed-term position to cover maternity leave. Job responsibilities Process invoice into our procurement system Coupa. Process employee expenses reimbursements. Review and input travel, apartment, and hotel expenses. Contact with suppliers and employees. Processing regular payments, intercompany payments, tax payments and payroll/benefits payments in the bank. Prepare bank reconciliations. Support for month-end closing activities. Support ad hoc requests. Job qualifications Technical Skills Being able to communicate effectively in English (verbal and written skills). Bachelor's degree, or above, required, in Accounting or Business Administration. Experience in financial activities of accounts payable and accounts receivable. Knowledge of typical financial transactions of a globally distributed company. Intermediary or above proficiency in Microsoft Excel. Professional Skills Quick learning ability, organization, and strong attention to detail. Must have autonomy to work well independently and with little supervision. Capable of receiving direct feedback from the manager and other team members. Willing to share experiences with colleagues and express ideas. Being able to establish priorities to always meet deadlines. Other things to know Learning & Development There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in the

About the team The Capital Markets team develops the financing strategy, solutions, and partnerships needed to support our expanding global AI infrastructure platform and long-term investment plans. About the role We’re looking for a structured finance professional to serve as a technical execution engine for a lean, high-impact capital markets team. In this role, you’ll own the models, analysis, diligence, process management, and key execution workstreams behind standardized or more “vanilla” financings, while partnering with senior transactors on more complex transactions. This is not a junior analyst role. You’ll need the experience and maturity to work directly with senior leaders, banks, investors, counsel, and advisors without multiple layers of review. You should be highly capable in the details, strong under transaction intensity, and ready to help build financing processes for a rapidly scaling AI infrastructure platform. What you’ll do Translate financing objectives into clear analyses, recommendations, timelines, and deliverables. Support senior transactors on complex financings, including structuring, documentation, diligence, negotiation, and closing. Lead analysis, diligence, process tracking, and execution workstreams for financing transactions. Own transaction models, including debt sizing, cash-flow waterfalls, sensitivities, covenant analysis, and scenario evaluation. Work directly with internal stakeholders, banks, investors, counsel, advisors, and other counterparties. Review transaction documentation and help ensure commercial, financial, and diligence details are reflected accurately. Manage high-volume, detail-intensive workstreams in a lean team environment. Help develop repeatable tools, processes, and analytical infrastructure as the capital markets function scales. You might thrive in this role if you have At least 4-6 years of directly relevant experience in project finance, structured finance, infrastructure finance, private equity, or a

Position Overview We are seeking a highly analytical and data-driven Payment Reconciliation Specialist / Analyst to oversee our end-to-end financial reconciliation processes. In this role, you will be responsible for managing high-volume transaction datasets, tracking payment lifecycles, and ensuring absolute financial accuracy across internal systems, payment gateways, and banking partners. The ideal candidate bridges the gap between finance and technology—possessing strong core accounting fundamentals alongside advanced technical skills in SQL and Python to drive automation, eliminate manual workflows, and optimize payment processing costs. Key Responsibilities 1. Core Payment & Financial Reconciliation End-to-End Auditing: Validate transaction records across internal systems, payment gateways (PGs), banking partners, settlement files, and merchant reports. High-Volume Data Analysis: Analyze massive transaction datasets to promptly identify mismatches, pending settlements, duplicate transactions, and financial exceptions. Chargeback Management: Monitor disputed transactions, track the complete chargeback lifecycle, validate reversal entries, and ensure accurate accounting adjustments/recovery. Finance & Accounting Support: Validate transaction postings, track pending receivables, manage refund accounting, handle merchant payout reconciliation, and assist with balance sheet reconciliation. 2. Cost Optimization & Reporting PG Cost Analysis: Monitor and analyze Payment Gateway costs (MDR charges, transaction processing fees, bank charges, gateway settlement fees) to identify cost-optimization opportunities. MIS & Dashboards: Prepare daily, weekly, and monthly MIS reports and design reconciliation dashboards for leadership, finance, and operations teams to support audit readiness. 3. Data Engineering & Process Automation SQL Data Extraction: Write complex SQL queries for reconciliation checks, exception reporting, and data validation across large transactional da

We are seeking an experienced Quantitative Developer to join our Markets Quantitative Analytics team, partnering closely with Quantitative Analysts, Traders, and Technology professionals to build the next generation of pricing, risk, and analytics platforms. This is a hands-on technical role for a highly skilled software engineer with a passion for quantitative finance. You will be responsible for designing and delivering high-performance, scalable solutions that support front office trading businesses across asset classes. The role offers the opportunity to work on complex quantitative challenges, modern engineering practices, and large-scale distributed systems while helping shape the strategic direction of Citi's quantitative technology platform. Successful candidates will combine strong software engineering expertise with an understanding of quantitative methodologies and financial markets, translating sophisticated mathematical models into robust, production-grade solutions. Key Responsibilities Design, develop, and maintain high-performance pricing, risk, and analytics libraries used across Global Markets. Partner with Quantitative Analysts to transform research models and prototypes into scalable, production-quality software. Build and optimize quantitative applications using modern C++ and Python, applying strong software architecture and engineering principles. Own the full software development lifecycle, including requirements gathering, design, implementation, testing, deployment, and ongoing support. Drive engineering excellence through CI/CD adoption, automated testing, code reviews, and software quality best practices. Develop and maintain market data platforms and data pipelines supporting analytics, pricing, and risk workflows. Work with infrastructure teams to leverage distributed computing, cloud technologies, and scalable arc