Technical Support Analyst Jobs

A Career with Point72's Technology Team As Point72 reimagines the future of investing, our Technology team is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open-source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. WHAT YOU'LL DO Build and own core full-stack systems that deliver workflow automation, data, and analytics used daily by Point72’s Global Treasury professionals, with clear opportunities to shape product direction and impact firm-wide workflows Lead high-profile projects across the full development lifecycle, from technical design and specification to implementation, testing, and deployment into a complex production environment Design and implement responsive single-page user interfaces that surface large financial datasets and analytics to end users, driving usability and decision-making Develop and maintain backend services using modern .NET technologies, optimizing APIs for performance, scalability, and server-side pagination to support large result sets Extend and modernize existing margin calculation and financing platforms written on legacy frameworks while making targeted migrations to newer frameworks where appropriate Collaborate closely with treasury professionals, quantitative analysts, and other technology teams to translate business requirements into reliable, testable technical solutions Contribute reusable components, libraries, and engineering practices to the team’s collective technology assets to accelerate delivery and reduce technical debt Troubleshoot and resolve production incidents, improve system observability, and implement monitoring and alerting to increase platform reliability Mentor peers, participate

About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their in revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do You will act in a player-coach capacity and will be accountable for supporting associates in delivering against target set goals and mentoring in subject matter expertise. You will manage a small team of TechOps Payments Analysts. Responsibilities Champion metrics-driven analysis to continuously assess and optimize team performance, with a strong focus on automation Leverage automation to streamline data reporting and deliver timely, data-driven insights to management/key stakeholders Utilize data as a core tool for guiding people management strategies and optimizing team productivity Play a key role in weekly business reviews (WBR), using data to lead discussions support decision-making Manage capacity and scheduling, dividing and assigning work between team members. Lead independent discussions with TechOps, Engineering and XFN Partners to unblock complex reconciliation issues. Ensure your team has strong data analysis and Technical skills needed to be successful in their role. Setting clear goals and expectations for individual and team performance. Foster a culture of continuous improvement to refine team processes and procedures. Support recruitment and hiring initiatives. Coach and mentor individuals to meet career via structured career development conversations. Provide continuous performance feedback and facilitate periodic formal performance reviews. Drive and own initiatives that make the

Omada Health is on a mission to bend the curve of chronic disease. Job overview: We are dedicated to leveraging data to drive strategic decision-making and operational efficiency. Our team is passionate about harnessing the power of data to solve complex problems and deliver impactful insights. We are seeking a highly skilled and motivated Data Engineer to join our team. The ideal candidate will be responsible for designing, building, and maintaining robust data architectures and engineering data models and pipelines. This role will play a critical part in ensuring the integrity, scalability, and performance of our data processing and products. Key Responsibilities: Data Architecture: Design, develop, and implement scalable, secure, and efficient data solutions that meet the needs of the organization. Data Modeling: Create and maintain logical and physical data models to support business intelligence, analytics, and reporting requirements. Pipeline Engineering: Design, build, and optimize ETL (Extract, Transform, Load) processes and data pipelines to ensure smooth and efficient data flow from various sources. Data Integration: Integrate diverse data sources, including APIs, databases, and third-party data, into a unified data platform. Performance Optimization: Monitor and optimize the performance of data systems and pipelines to ensure low latency and high throughput. Data Quality and Governance: Implement data quality checks, validation processes, and governance frameworks to ensure the accuracy and reliability of data. Collaboration: Partner closely with data scientists, analysts, and other stakeholders to understand data requirements and deliver solutions that meet their needs. Documentation: Maintain comprehensive documentation of data architectures, models, and pipelines for ongoing maintenance and knowledge sharing. Training: You'll train and collaborate with teammates effectively in data engineering best practices Technical Influence/Leadership: Recommends p

Who We Are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies — from the world's largest enterprises to the most ambitious startups — use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the Team The Datalake team builds and maintains Stripe's foundational data access and governance infrastructure — the paved path for safe, fast, and compliant access to Stripe's critical big data assets. We serve developers, data engineers, analysts, ML and AI teams, security teams, and business users across the company. The team is in the middle of a significant architectural transition as Stripe grows. We are making Stripe's data lake a first-class citizen of the modern data ecosystem to support our growing scale and diverse workloads. What Makes This Role Compelling Foundational infrastructure with broad reach: The Datalake team's systems sit in the critical path of nearly every data workload at Stripe. Decisions affect petabytes of data, hundreds of production pipelines, and every engineering team that builds on Stripe's data lake. Multi-cloud architecture design and transition: You will lead the strategy to transition to a multi-cloud architecture and implement disaster recovery plans. Active, high-stakes, OSS-aligned architectural transformation: You will lead a multi-year migration to modern, open-source solutions like the Apache Iceberg. This is a technically deep project involving critical architectural choices at each step, from API design and compute engine integration to authorization models, where your opinions and technical influence will directly shape how the platform engages with the broader data infrastructure ecosystem. A

Job Title:GCP Data Engineer About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. Job Description- The Technical Analyst will work with the User Tools team for booking of work. Responsibility includes analyzing the user requirements, understand the ask of requestor value streams (RWA, Liquidity, ESG , IFRS17 and others) and appropriately define the technical requirements and manage stakeholders (such as Business and IT) and provide technical solution options to the cloud delivery team. This role requires to have thorough understanding of the existing framework functionality and capability the tool provides to the business. Technical Analyst experience working in large complex Programmers within the financial service

SIXGEN’s mission is to deliver agile, mission-ready cybersecurity solutions that empower government and critical infrastructure organizations to stay ahead of advanced cyber threats. We combine innovation, deep expertise, and cutting-edge capabilities to uncover vulnerabilities, protect vital systems, and ensure operational superiority in an ever-evolving digital landscape. Position: Software Engineer Job Type: Full Time Location: Onsite, Ft-Meade, MD Clearance Requirements: TS/SCI w/ Poly Travel: None ABOUT THE TEAM SIXGEN supports missions by serving government and commercial organizations as they overcome global cybersecurity challenges. In this position, you’ll provide meaningful support to our customer’s missions and operations. You’ll work alongside a team of highly skilled operators who are dedicated to using innovative processes, tools, and techniques to get things done. WHAT YOU’LL DO Design, develop, test, and deploy software applications and systems in support of government and customer missions. Collaborate with systems engineers, analysts, and end users to understand technical requirements and translate them into software solutions. Write clean, efficient, and maintainable code using modern programming languages and development practices. Support integration, debugging, and testing activities in both lab and operational environments. Ensure software meets security, performance, and reliability standards, in compliance with government policies and frameworks. REQUIRED QUALIFICATIONS US Citizen with the ability to obtain a US Government Security clearance up to the Secret or TS level Proficiency in one or more programming languages such as Python, C++, Java, or C. Experience developing software in Linux-based environments. Familiarity with secure coding practices and software lifecycle principles. Strong problem-solving skills and the ability to work independently or as part of a collaborative team. Experience supporting DoD, IC, o

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? At Fin, you will be a product engineer - someone who solves real customer problems through a smart and efficient application of your technical knowledge and your tools. You’ll be part of one of our multidisciplinary product teams, where you will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts. We’re facing many exciting scaling challenges and we’re building a robust platform where your expertise can be applied to areas such as building a beautiful messenger composer, rule matching, deliverability, security, app availability and machine learning, to name a few. What will I be doing? As an experienced engineer you will: Develop technical plans and contribute to our technical architecture as we scale our products to serve

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? At Fin, you will be a product engineer - someone who solves real customer problems through a smart and efficient application of your technical knowledge and your tools. You’ll be part of one of our multidisciplinary product teams, where you will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts. We’re facing many exciting scaling challenges and we’re building a robust platform where your expertise can be applied to areas such as building a beautiful messenger composer, rule matching, deliverability, security, app availability and machine learning, to name a few. What will I be doing? As an experienced engineer you will: Develop technical plans and contribute to our technical architecture as we scale our products to serve

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Principal Engineers at Fin have the opportunity to lead the definition and execution of key strategic initiatives. You will work autonomously and be accountable for strategic execution in part of the engineering organization. You will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts. You will coach and mentor other engineers and partner closely with the Group Engineering Managers on technical strategy and leadership. Learn more about our engineering culture at intercom.engineering What will I be doing? As an experienced engineer you will: Have a mastery of domain knowledge and work as a leader within the R&D org to drive key strategic projects. Provide assessments of project progress, risks and challenges to e

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Principal Engineers at Fin have the opportunity to lead the definition and execution of key strategic initiatives. You will work autonomously and be accountable for strategic execution in part of the engineering organization. You will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts. You will coach and mentor other engineers and partner closely with the Group Engineering Managers on technical strategy and leadership. Learn more about our engineering culture at intercom.engineering What will I be doing? As an experienced engineer you will: Have a mastery of domain knowledge and work as a leader within the R&D org to drive key strategic projects. Provide assessments of project progress, risks and challenges to e

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? At Fin, you will be a product engineer - someone who solves real customer problems through a smart and efficient application of your technical knowledge and your tools. You’ll be part of one of our multidisciplinary product teams, where you will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts. We’re facing many exciting scaling challenges and we’re building a robust platform where your expertise can be applied to areas such as building a beautiful messenger composer, rule matching, deliverability, security, app availability and machine learning, to name a few. What will I be doing? As an experienced engineer you will: Develop technical plans and contribute to our technical architecture as we scale our products to serve

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? At Fin, you will be a Senior Software Engineer - someone who solves real customer problems through a smart and efficient application of your technical knowledge and your tools. You’ll be part of one of our multidisciplinary product teams, where you will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts. We’re facing many exciting scaling challenges and we’re building a robust platform where your expertise can be applied to areas such as building a beautiful messenger composer, rule matching, deliverability, security, app availability and machine learning, to name a few. What will I be doing? As an experienced engineer you will: Develop technical plans and contribute to our technical architecture as we scale our products

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Workforce Insights is the governed technology platform supporting HR Insights Organizational Health dashboard, its drill-down experiences, and future business intelligence products. It brings together BigQuery data models, governed views, Airflow pipelines on Cloud Composer, GitHub Actions deployments, and a semantic layer in Apache Superset. This Software Engineer will develop and operate software across the workforce analytics product. The work spans Python services and automation, SQL transformations, workflow code, deployment tooling, and BI integrations. The Software Engineer will partner with data and HR specialists to translate requirements into maintainable code, tests, and releases. Deep expertise in every part of the analytics stack is not expected; the role builds that domain knowledge with support from experienced teammates. Key Responsibilities: Develop Workfoce Insight Software Design, implement, test, and maintain well-scoped software features across Python, SQL, and workflow code, following team architecture and coding standards. Translate product and operational requirements into technical tasks; collaborate with data engineers, analysts, and HR partners on expected behavior and acceptance criteria. Participate in code reviews, improve existing code where appropriate, and write automated tests fo

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Lead Director, Digital Product – Quality & STARS Location: Remote Department: Healthcare Delivery Technology & Product Management Reports To: Senior Medical Director, Clinical Informatics & Digital Product Role Overview As the Lead Director of Digital Product for Quality & Stars you will lead the technology product strategy and execution to drive performance in quality measures and programs, including technical leadership of Health Maintenance, dashboards to drive performance in Medicare Stars programs, and dashboards to drive performance in the ACO lead program. In this high-impact role, you will partner directly with clinical and business operational leaders to shape end-to-end technology pathways that support ambulatory quality performance measurement overall, as well as in payer programs, and that ultimately drive performance outcomes.You will lead a multidisciplinary team of product managers, Epic analysts, software engineers, data scientists, and UI/UX designers to translate clinical and program vision into scalable technology roadmaps that optimize patient outcomes, with an emphasis on safety

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role The Prism team builds the systems that turn Elastic Security's raw data into a trustworthy picture of the users, hosts, and services in a customer's environment. We power the Entity Store, entity risk scoring, entity resolution, and the data maintainers that analysts rely on to understand who did what, what's risky, and what to investigate next. We build features that have to work at scale, and we care deeply about correctness and performance. As a senior engineer, you will lead technical work across this area. You'll partner with product, design, and engineering to turn hard, ambiguous problems into reliable, performant systems that ship to real security teams. We're a distributed team — we work across time zones and collaborate in GitHub, Slack, design reviews, and code reviews. What You Will Be Doing Own small-to-medium projects from technical design through production, including data modeling, background tasks, and APIs. Make our features fast and reliable at scale: profile and optimize queries, tame timeouts, and design for a range of customer topologies. Write high-quality TypeScript and React code, with Node.js services and APIs where needed. Build telemetry, tests, and safeguards so the systems behave predictably in production. Review code, support teammates, and improve team practices. Partner with teams ac