Technical Support Engineering Intern Jobs

About Us: AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Lovable , Ramp , Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We recently raised a $355M Series C at a $4.65B valuation, led by General Catalyst and Redpoint Ventures. We've crossed $300M+ ARR and grown fivefold since September. Our team includes creators of popular open-source projects (e.g., Seaborn , Luig i ), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. The Role: We're looking for engineers with deep AI/ML and low-level systems experience who want to build the best technical support experience in the world. This isn't a traditional support role — it's an engineering role where you happen to be closest to our customers. You'll split your time roughly 50/50 between working directly with customers and shipping fixes, features, and automation that improve Modal for everyone. When you help a customer debug a training run, you'll also fix the underlying issue in the platform. When you notice ten customers hitting the same friction point, you'll build the tooling or automation that eliminates it entirely. This role is for people who solve problems, not people who answer tickets. The problems you encounter are deeply technical and arise from running some of the most demanding AI workloads in the world. You'll be a member of our eng

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. ** Please note that we're requiring in-office commitment. The team is based in Austin, TX -- remote is not an option** The Opportunity LibLab is is recently acquired by Postman but we’re an engineering company, by developers for developers. We provide a missing pillar of core internet infrastructure, and we hire people with a broad set of technical skills (and from a wide variety of backgrounds) to build that. We want people who are ready to take on some of the most challenging problems in the industry – from reliably handling millions of API requests per day, to architecting best-in class open-source SDKs and client libraries. What You’ll Do Design, develop, and maintain software using modern languages. Collaborate with cross-functional teams to define, design, and ship new features. Troubleshoot and resolve complex technical issues across various programming languages and technologies. Engage with customers to gather feedback, understand their needs, and provide technical support when required. Mentor and guide other engineers, promoting best practices in software development. Participate in code reviews to ensure high

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for an Escalation Engineer to join our team in a hybrid capacity based in Bangalore, reporting to the Sr. Manager, Customer Support. The Escalation Engineer will provide world-class post-sales technical support to internal Level I & Level II Support Engineers, as well as provide direct support to customers and partners on escalated issues, as part of an escalation team. The Escalation Engineer will also work directly with Operations and Engineering on opening bugs and requests with all required diagnostic information. What you’ll do (Role Expectations) Engage with customers on escalated support issues or critical customer situations and participate in a 24x7 Support Operation and 24x7 on-call rotation Interface with Engineering and assist the customer with testing or troubleshooting Reproduce customer issues to verify problems and provide feedback to Engineering and Operations teams Creat

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 50+ million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible. Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy. The Role The IT Vendor Operations team sits at the intersection of business and technology — triaging, troubleshooting, and resolving technical issues across the tools and systems that thousands of Block advocates rely on every day. As Business Systems Analyst you will be the first line of defense when something breaks, the investigator when something behaves unexpectedly, and the bridge between our business teams and engineering partners. This role is ideal for someone who thrives in a fast-paced environment, loves solving technical puzzles, and wants cross-functional exposure across Block's support organization. You'll work across Salesforce (CF1), Amazon Connect, Okta, internal tooling, and more — ensuring advocates can focus on helping customers instead of fighting their tools. You Will Support identity and access management administration for an entire suite of applications, balancing routine operational tasks (~40%) with complex, non-routine requests requiring investigation and specialized attention (~60%) Triage and resolve technical support tickets spanning Salesforce

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: Notion is seeking a Workplace Technology Operation contractor for our Dublin office. As part of our growing Workplace Technology Operations team, you'll be a resourceful, security-focused, and people-centered professional who will help us continue scaling and establish best-in-class support for our end users. The ideal candidate is expected to provide exceptional technical support, contribute to automation opportunities, and make a meaningful impact on our day-to-day workplace operations. This is a 12–18 month fixed-term role, with longer-term opportunities possible depending on business needs and performance. In-person collaboration is essential to Notion's culture. We require all team members to work from our offices on Mondays, Tuesdays, and Thursdays, our designated Anchor Days. Certain teams or positions may require additional in-office workdays. What You'll Achieve: End User & AV Support: Provide reliable onsite and remote technical support for Dublin/EMEA employees across hardware, software, connectivity, SaaS tools, conference room AV, and internal events, with clear communication and practical judgment. E

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: Notion is seeking a Workplace Technology Operation contractor for our Tokyo office. As part of our growing Workplace Technology Operations team, you'll be a resourceful, security-focused, and people-centered professional who will help us continue scaling and establish best-in-class support for our end users. The ideal candidate is expected to provide exceptional technical support, contribute to automation opportunities, and make a meaningful impact on our day-to-day workplace operations. This is a 12–18 month fixed-term role, with longer-term opportunities possible depending on business needs and performance. In-person collaboration is essential to Notion's culture. We require all team members to work from our offices on Mondays, Tuesdays, and Thursdays, our designated Anchor Days. Certain teams or positions may require additional in-office workdays. What You'll Achieve: End User & AV Support: Provide reliable onsite and remote technical support for Tokyo/APAC employees across hardware, software, connectivity, SaaS tools, conference room AV, and internal events, with clear communication and practical judgment. Emp

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Key Responsibilities Facility shift team. Day/Night rotate shift is required. Develop and implement comprehensive facility management programs to ensure detailed operations. Coordinate with internal teams and external vendors to maintain and upgrade facility infrastructure. Conduct regular inspections and assessments to determine the condition of facilities and implement preventive measures. Coordinate and lead all aspects of facility projects, ensuring they are completed on time and within budget. Ensure compliance with all safety and environmental regulations strictly. Provide technical support and troubleshooting for facility-related issues. Collaborate with cross-functional teams to successfully implement process improvements and cost-saving initiatives. Leverage approved Generative AI, AI Assistants, and digital technologies to enhance facility operations, process optimization, knowledge management, and operational excellence while ensuring the responsible use of Artificial Intelligence in accordance with Micron policies. Requirements To be considered for this role, you should have: A bachelor’s degree in engineering, Facilities Management, or a related field, or equivalent experience. Proven experience in facility engineerin

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As the Gas Engineer for the Global Facilities & Construction North Asia Regional Department at Micron Technology, you will play an instrumental role in ensuring the latest planning, build, construction, and maintenance of Bulk and Specialty Gas systems across our semiconductor manufacturing sites in China, Taiwan, and Japan. This opportunity is groundbreaking because you will lead the standardization, innovation, and sustainability efforts in a modern industry! Responsibilities and Tasks Offer Technical Support, Direction, and Expertise Offer consultation and support to Site Facilities & Manufacturing teams in North Asia as the Technical Field Subject Matter Expert. Collaborate with internal partners including Technology Development Team, Procurement, Finance, and Legal. Develop, review, and maintain Micron system standards, specifications, and Established Procedures (EPs). Ensure standardization and alignment across the North Asia network for engineering concepts, construction projects, and operations practices. Analyze system builds for performance improvements, efficiency gains, and cost savings. Support sites with problem analysis using standard tools and methodologies. Benchmark engineering guidelines and BKMs within and outside Micron. Stay updated on industry trends, technological advances, and sustainability initiatives. Provide Build and Construction Project Support, Leadership, and Expertise Supp

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Micron Idaho Semiconductor Manufacturing (Triton) LLC Enables the development of best-in-class memory technology. Utilize fundamental equipment knowledge to characterize and drive continuous improvement projects on existing wet process tools and next generation equipment. Success is derived through partnership with the process development team and effective project management of vendor resources to achieve process technology and efficiency benchmarks. Utilize creative experimental techniques to tackle unique technical challenges associated with Process and Hardware issues. Drive and manage vendor execution to meet goals. Provide hardware technical support to the Wet Process area. Complete project milestones - close hardware gaps before transferring to manufacturing. Partner with process engineering to define hardware roadmaps. This includes wafer processing hardware, diagnostics, data collection requirements, and hardware quality control/variation reduction. Establish productive Vendor relations to maintain Supplier engagement to achieve Best in Class Equipment Metrics. Domestic and international travel required. Employer will accept a Bachelor’s degree in Mechanical Engineering, Materials Engineering, Engineering or a related field and 2 years of experience in the job offered or in a related occupation. Position requires: 1. Semi-conductor equipment troubleshooting and managing a set of tools 2. Model-based problem-solving including G8D methodology 3. Supplier management & maintaining key performing I

Beacon Biosignals is transforming precision medicine for the brain, from clinical development to clinical care. For Life Sciences partners, we offer the leading at-home EEG platform for clinical development of novel therapeutics for neurological, psychiatric, and sleep disorders. Our Diagnostics business is building the most comprehensive at-home platform for precision diagnostics, combining EEG and cardiopulmonary signals to deliver reimbursable assessments for sleep and central nervous system disorders. Together, we're changing the way patients are diagnosed and treated for any disorder that affects brain physiology. What you will be doing: The Customer Experience Specialist will join Beacon’s Customer Experience team and report to the Manager of Customer Experience. This role does not have direct reports. This is a highly customer-facing role combining frontline customer support with hands-on technical troubleshooting across Beacon’s software, devices, customer environments, and healthcare workflows. You will work directly with healthcare professionals, sleep laboratories, medical practices, customer IT teams, and Beacon colleagues to solve problems ranging from account and workflow questions to complex software, hardware, and customer-environment issues. This role is designed for someone who enjoys solving problems with customers, not simply routing them elsewhere. Successful candidates will be comfortable moving fluidly between frontline customer support and advanced technical troubleshooting. You will investigate issues, reproduce problems, gather technical evidence, identify potential causes, resolve issues independently whenever possible, and partner with specialized internal technical teams when deeper engineering, development, system access, or expertise is required. The Customer Experience team operates in a high-volume, rapidly evolving environment. This role requires someone who can manage competing priorities, maintain ownership across multiple

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Job Description As a Non-Volatile Memory QRA (NVMQRA) Solid State Drive (SSD) Quality and Reliability Engineer at Micron Technology, Inc., you will you will be responsible for managing quality and reliability of Micron SSD products as these products enter into high volume production phase of product lifecycle. You will perform reliability testing and data analysis on material associated with sustaining qualifications through change requests, product proliferations, special work requests and conversions. You will also take part in the management of product deviation events, through participation in product containment activities and providing quality and reliability evaluation plans for risk assessment. You will also manage the outgoing quality and reliability (OQRM) metrics. You are expected to conduct failure analysis from qualification, evaluation and OQRM failures and report the resulting data. You can expect to conduct global meetings to determine product priorities or product dispositions. In this role you will work with various Engineering and Quality Reliability Assurance Groups to provide technical support, expertise, consultation and training. You should expect to support customers both internal and external to Micron on an on-going basis. Responsibilities And Tasks Manage Reliability evaluations for deviation management Determine a reliability evaluation/trials plan Identif

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are looking for a hands-on lead to build and run OpenAI's Incidents & Escalations function within User Operations. This is a player-coach role with a meaningful hands-on operating component. You will set the operating model and also step into active incidents and urgent escalations when needed, coordinating with on-call teams, driving clear ownership, supporting communications, and ensuring issues move through resolution and post-incident closure. During active incidents, you will coordinate with the relevant on-call teams and cross-functional responders across Engineering, Infrastructure, Support Delivery, Product, and Go-To-Market. You will help keep teams aligned, maintain timelines, clarify ownership, escalate when needed, and ensure internal, executive, customer-facing, and external communications are accurate and timely, including status page updates when required. For escalations, you will build and run the processes for tracking, triaging, mitigating, and resolving critical customer and user issues. After incidents and escalations, you will own the follow-through: retrospectives, root cause identification, action item tracking, trend analysis, and process improvements that reduce repeat issues over time. You will also help define the long-term operating model for incidents and escalations across Support D

Join the NVIDIA's Solutions Engineering team that is reshaping the future of driving! Our goal is to build and deploy scalable solutions for autonomous vehicles and as a result, create safer and more efficient roads. Our team is hands-on, passionate about practical results, and values diversity. You will help craft the application software architecture by working closely with external partners developing on our platform and on collaborations across multiple teams within NVIDIA working on autonomous vehicles. You will also advance and refine the overall drivability of our solution, focusing on integration challenges and using your deep analytical skills to tease through the complexity of the system to find effective solutions. NVIDIA is widely considered to be one of the technology world’s most desirable employers, and is committed to fostering a diverse work environment and proud to be an equal opportunity employer. If you are passionate in bringing autonomous vehicles into the world and see the solution come together, we would like to hear from you! What you'll be doing: Shape the application architecture internally, with a focus on perception & sensor fusion, by collaborating closely with architecture and software development teams. Integrate and adapt NVIDIA solutions in target vehicles, ensuring that both perception and sensor fusion are adapted and tuned to meet the desired driving performance and functionality. Lead bring-up activities and provide technical support to resolve functional and perception & sensor fusion related issues. Perform and leverage in-vehicle and simulation test drives for functional and performance analysis on the recorded data. Work with our partners to efficiently integrate hardware and software components, understand the system architecture, profile performance, identify bottlenecks, and drive optimization <

Project/Systems Engineer Company: Boeing Ireland Limited Help us lead the future of commercial aircraft modification in our Boeing Global Services (BGS) EASA Modifications IPT (Integrated Project Team). We are looking for a Project Engineer to lead modification programs in driving safety, quality and technical excellence using innovation and best practices to deliver solutions that meet or exceed customer expectations. Although occasional domestic and/or international travel may be required we are looking for people who can work from Dublin (Ireland). The successful candidate will be an integral part of our modification teams who develop, certify and integrate commercial aircraft modification solutions such as cabin interior changes, IFE upgrades and other changes. The candidate will be working directly with customers while collaborating with BGS global engineering and Programme Management teams across multiple time-zones. Position Responsibilities Lead technical teams in the design and certification of aircraft modifications Be the primary technical focal in assigned modification projects Provide technical support to the Project Manager/s assigned to the modification project/s Work closely with customers, outside vendors, MROs regulatory agencies and other teams within the company to create engineering solutions that exceed customer expectations on time and within budget. Provide independent advice to support the development of safe, compliant and practical solutions across all modification projects Identify key technical risks and mitigation strategies Support project ITCM, PDR and CDR meetings. Chair technical review meetings, Provide status reporting on project health. Manage projec

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Job Description As a Non-Volatile Memory QRA (NVMQRA) Solid State Drive (SSD) Quality and Reliability Engineer at Micron Technology, Inc., you will you will be responsible for managing quality and reliability of Micron SSD products as these products enter into high volume production phase of product lifecycle. You will perform reliability testing and data analysis on material associated with sustaining qualifications through change requests, product proliferations, special work requests and conversions. You will also take part in the management of product deviation events, through participation in product containment activities and providing quality and reliability evaluation plans for risk assessment. You will also manage the outgoing quality and reliability (OQRM) metrics. You are expected to conduct failure analysis from qualification, evaluation and OQRM failures and report the resulting data. You can expect to conduct global meetings to determine product priorities or product dispositions. In this role you will work with various Engineering and Quality Reliability Assurance Groups to provide technical support, expertise, consultation and training. You should expect to support customers both internal and external to Micron on an on-going basis. Responsibilities And Tasks Manage Reliability evaluations for deviation management Determine a reliability evaluation/trials plan Ident