Uae Customer Care Advisor Jobs

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Role We are looking for a hands-on product manager to own and scale our Affiliate and KOL marketing channels, with a primary focus on EEA (Europe) and other onshore regulated markets. Your mission is to drive measurable user acquisition and transaction volume through data-driven optimization and ecosystem building across multi-jurisdictional environments. If you have a proven track record of driving growth at a leading crypto exchange or a hyper-growth platform, we want you. What You'll Be Doing Own the affiliate product strategy for EEA and other regulated onshore markets (AU, SG, UAE, BR, TR), aligned with company-level acquisition, activation, and ROI goals. Build data-driven systems to measure and optimize affiliate quality, retention, and ROI — giving BD teams real-time visibility into which partners drive sustainable value vs. short-term volume. Own the affiliate product infrastructure — dashboard, attribution , commission calculation, campaign management, and partner lifecycle tooling across mobile, web, and APIs. End-to-end ownership of affiliate program operations: onboarding, cam

About Us OpenFX is on a mission to move money as freely as data, unrestricted by time zones, banking hours, or legacy systems. We are building the infrastructure that will power the next generation of cross-border payment systems for institutions. The team's execution has been exceptional, and we're scaling at a remarkable pace. Our stellar early team comes with experience in companies like J.P. Morgan, Goldman Sachs, FalconX, Paypal, Affirm, Polygon, Kraken, Nium & others. We’re backed by Accel, Lightspeed, NfX and other top-tier investors. Role Overview We're hiring a People Operations Lead to own and build the people operations function with a strong anchor in our Bangalore hub. This is a hands-on leadership role. You will be responsible for designing and running the core people operations infrastructure — onboarding, offboarding, employment compliance, benefits administration, HRIS management, employee relations, and performance frameworks — with a particular focus on getting India operations to a best-in-class standard while supporting our global footprint. You would report to the COO and work closely with the Head of People Operations & Talent (once hired) as well as every functional leader in the company. In the near term, you will be the most senior people ops person on the ground in Bangalore, and the team and leadership will rely on you to be the operational backbone of how we manage our people. This role requires someone who has built and scaled people operations before. You should have 10+ years of experience, with meaningful depth in India employment law, HR compliance, and people operations at a company that was scaling quickly. If you've only operated in steady-state environments or in a single-country context, this will be a stretch. Key Responsibilities: Own end-to-end people operations for the Bangalore hub and support global people ops processes across the US, EU, UK, and UAE. Design and implement structured onboarding and offboarding prog

Do you thrive in the ambiguity and possibility of early stage product design? We're looking for a bilingual Product Designer to help build intuitive, AI-driven experiences for government and enterprise clients across the Middle East. At Scale AI, we're building the future of AI through high-quality data and world-class design. Our products power critical decisions for businesses and governments worldwide. You will: Lead 0-1 Design: Own the entire design process — from raw concept to final implementation — working directly with PMs and engineers to ship impactful products quickly Develop Concepts: Extract key insights from PM and client feedback and translate them into compelling concepts Manage Expectations: Respond effectively to multiple stakeholders and align them around a clear design direction Communicate and Prototype Visually: Deliver polished verbal communication and visual storytelling using AI tools like Cursor and Claude Design to bring concepts to life Design with Data: Make design decisions informed by research, data, and user insights You're a great fit if you: Are fluent in Arabic and English (a hard requirement for this role) Excel at navigating ambiguity in early stage products Have a mix of startup and established company experience; at least one role at a well-respected company with a strong product development culture Have experience in B2B products for government or enterprise clients Want your work to shape the role of AI in modern business applications Have prior work experience in the GCC (Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, UAE) Are based in the GCC or open to relocating Have hands-on experience with AI-powered design platforms such as Cursor and Claude Have a degree in HCI, Computer Science, or Graphic Design Have a strong portfolio demonstrating polish, professional presentation, and clear visual storytelling to broad audiences Nice to haves: Experience at notable AI companies Technical background For those applying ba