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Uae Customer Care Advisor Jobs

138 active opportunities · Updated for October 2026

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Explore current uae customer care advisor jobs. Use filters to narrow by work mode, employment type, experience and date posted.

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HALA
📍 Riyadh• Full-time
1mo ago

Who Are We HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools. HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations. Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank. Objective We are seeking IT Audit Manager to join our team and lead audits across Information Technology, Cybersecurity, Business Continuity Management (BCM), and other technology-enabled business processes. The Senior IT Auditor will be responsible for planning and executing risk-based audits, evaluating the design and operating effectiveness of IT general controls (ITGCs), cybersecurity controls, technology governance, cloud environments, business continuity and disaster recovery capabilities, and regulatory compliance. The role also involves identifying technology risks and control deficiencies, assessing their impact on the organization, and providing practical recommendations to strengthen governance, enhance cyber resilience, improve operational effectiveness, and support compliance with applicable regulatory requirements and industry standards. Responsibilities Plan and execute risk-based IT audit engagements, including IT General Controls (ITGC), cybersecurity, cloud computing, digital platforms, data governance, business continuity management (BCM), disaster recovery (DR), third-party risk, and technology-enabled business processes. Perform audit planning activities, including risk assessments, audit scoping, control identification, and development of audit programs and testing procedures. Evaluate the design and operating effectiveness of IT controls, identify technolog

gitaiswift
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About the Team At Trendyol HR, we put people at the heart of everything we do. We expand our global talent network, support talent development, and foster an inclusive culture. Working closely with all teams, we shape and sustain a work environment where people can thrive, while understanding needs and turning them into effective solutions. Through data- and autonomy-driven processes, we continuously improve how we work and strengthen our culture, building an agile organization that advances our values. We are seeking a detail-oriented and collaborative HR Operations and Mobility Lead to manage end-to-end employee lifecycle processes, corporate mobility, and statutory compliance across the UAE and selected EMEA regions. In this role, you will act as the key operational link between internal teams, expatriate employees, external vendors, and UAE government platforms. By ensuring flawless execution of visa processes, pension contributions, WPS compliance, and onboarding, you will help build an exceptional employee experience while maintaining strict audit readiness and operational excellence.

agileaigo
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Hala
📍 Riyadh• Full-time
3mo ago

Who Are We HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools. HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations. Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank. Job Description : The Project Manager (PMO) is responsible for leading and executing complex business projects while ensuring strategic alignment and adherence to technical standards. This role requires strong technical expertise, leadership, and the ability to drive projects independently with minimal oversight. COLLECTIVE Comply with the HALA’s code of conduct and ethics Promote the HALA’s vision, mission, values and model desired behaviors Promote HALA and spread its culture Commit to HALA’s rules and regulations Perform tasks as directed in the pursuit of the achievement of organizational goals Share with team know-how and encourage their development JOB-SPECIFIC Lead and execute complex business projects, ensuring alignment with strategic objectives and technical standards. Apply advanced business & technical knowledge to oversee integrations, server configurations, and cybersecurity measures for payment solutions. Mentor and guide project teams, setting clear expectations, and promoting a culture of excellence and accountability. Develop and refine project management frameworks, employing best practices tailored to the payments industry. Coordinating closely with the Head of Enterprise and demonstrating significant autonomy in decision-making. Embody a strong sense of leadership and ownership, acting decisively and effectively without the need for frequent

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Coinbase
📍 United Arab Emirates• Remote
3mo ago

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Manager, Markets Sales on the STP Derivative Sales team, you'll drive Coinbase Advanced's derivatives growth across the UAE, MENA, and Europe by originating and expanding relationships with professional traders. This team owns revenue and market share for Coinbase's derivatives products, including crypto perpetuals, options, and RWA products, across global markets. You'll personally own the client acquisition pipeline for the region, execute the regional sales strategy, and represent Coinbase as a senior market ambassador at events and conferences across some of crypto's fastest-growing markets. What you'll do: Own and grow a network of professional traders across the UAE, MENA, and Europe, driving revenue through high-touch, relationship-led acquisition from origination through onboarding and ongoing account management. Execute the regional sales strategy for the UAE, MENA, and Europe, delivering against targets for market penetration, trading volume growth, and client expansion. Partner cross-functionally with Product, Risk, and Compliance teams to localize perpetual futures, futures, and options products to meet regional compliance requirements and market demands. Represent Coinbase at client meetings, industry events, and conferences across the region, deepening existing relationships and sourcing new high-value opportunities. Build and optimize sales proces

REMOTEaifinanceCRM
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6mo ago

We are seeking a talented Senior Litigation Counsel to join our legal team. The ideal candidate will independently manage and directly handle complex dispute matters and contribute to our firm's commitment to professional excellence and integrity. WHAT YOU'LL BE DOING: End-to-End Dispute Management: Lead and independently manage multi-jurisdictional commercial litigation, international arbitration, and financial recovery cases (UAE, UK, EU, HK etc.) Litigation Execution: Draft and file legal documents, conduct legal research, manage e-discovery, coordinate local counsels, and handle all phases of litigation (discovery, depositions, trial prep, settlement negotiations) Case & Knowledge Management: Maintain case files, calendars, and management systems; develop litigation strategies; prepare memoranda; and contribute to the firm's knowledge bases and templates WHAT WE'LL LOOK FOR IN YOU : Qualifications: Higher legal education, active admission to practice law, and 7+ years of litigation/dispute resolution experience (law firm or in-house) Legal & Technical Expertise: Strong analytical and research skills, deep understanding of civil procedure and evidence rules, and proficiency in drafting legal documents Tools: Proficiency in e-discovery, legal databases, Google Workspace, Notion, and LLMs Soft Skills: Excellent organizational, communication, and interpersonal skills with the ability to manage multiple cases and deadlines collaboratively NICE-TO-HAVE: Experience in commercial litigation, alternative dispute resolution (ADR) Familiarity with case management software, legal tech, and project management tools Flexibility for extended hours, willingness to travel (court appearances, meetings), and a commitment to continuous legal education WHY SHOULD YOU JOIN OUR TEAM? Remote work from anywhere in the world A welcoming international team of highly qualified professionals An opportunity to work with top-tier tools Access any of our global offices anytime Professi

REMOTEproject management
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About Us OpenFX is on a mission to move money as freely as data , unrestricted by time zones, banking hours, or legacy systems. We build the infrastructure that powers cross-border payments for institutions: programmatic FX, settlement, collections, and payouts through a single API. Less than 2.5 years after founding, we process $80B in annualized transaction volume. We are roughly 180 people across San Francisco, New York, Miami, London, Amsterdam, Dubai, Bangalore, and Singapore, with regulated entities and license applications spanning the US, UK, EU, UAE, and beyond. The team comes from J.P. Morgan, Goldman Sachs, Visa, Mastercard, Coinbase, Stripe, Rippling, PayPal, Affirm, and Kraken. We are backed by Accel, Atomico, Lightspeed, M13, NFX, and Northzone, amongst several other global tier-one investors. The Role You will build and lead the entire people function: talent acquisition and people operations, across every geography, from the infrastructure up. This is the senior-most people seat in the company. You report to the COO and work directly with the CEO on org design, executive hiring, workforce planning, and compensation philosophy. This is a builder role. There is a foundation, not a finished function. You will decide what the people function looks like at 300 and design the path to 1000, then build the team that runs it. What you inherit A People Ops and Talent team of 7 Greenhouse as the ATS, with structured interviewing process A Rippling deployment in flight as the core HR system A written culture document that the company actually uses in hiring and performance decisions A company-wide onboarding baseline being stood up now Roughly 50 hires planned across the company in the next two quarters What you will own The hiring engine. Recruiting infrastructure, structured interviews and scorecards, internal sourcing to cut agency dependence, and the operating cadence that fills priority roles without dropping the bar. Every hire must raise the standar

OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by Crypto, ultimately contributing to every individual's freedom. OKX began as a crypto exchange giving millions of people access to crypto trading and over time becoming among the largest platforms in the world. In recent years, we have developed one of the most connected Web3 wallets used by millions to access decentralized crypto applications (dApps). OKX is a trusted brand by hundreds of large institutions seeking access to crypto markets on a reliable platform that seamlessly connects with global banking and payments. In the last year, OKX has expanded into new markets including Australia, Brazil, Netherlands, Singapore and Turkey, with plans to launch in the US, Belgium and the UAE. We are deeply committed to shaping a fairer, more transparent and accessible society through blockchain technology. This is why we publish proof of reserves monthly, and continue to ship new innovative security features. About the Team Trading Services Engineering team powers OKX's core trading infrastructure — the systems that keep millions of users trading reliably, 24/7, at global scale. You'll build the backbone that other engineering teams depend on. What You'll Be Doing Design and build high-availability, low-latency distributed services that power core trading flows Own service reliability end-to-end: architecture, performance tuning, monitoring, and incident response Partner with Product and cross-functional engineering teams to translate trading requirements into scalable system design Drive technical best practices through code reviews, design reviews, and mentorship of peers Contribute to Kafka-based messaging architecture and event-driven system design at scale What You’ll Be Doing Collaborate with cross-functional teams including Product, Design, and Marketin

javalinuxai
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Who Are We HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools. HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations. Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank. Dear Candidate, We're always on the lookout for great Operations, Sales, Marketing & Business talent! Please apply here if you'd like to make your profile available to our recruiters. This place is for you if you don't see any Hala open roles fitting your preferences. We will get back to you if there is any good fit with any role we open at Hala. Thank you! The People Team What We Offer You We believe you will love working at HALA! We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups. We offer highly competitive compensation packages, including the potential for shares. We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment. Join a talented team of over 30 nationalities working in 7 countries and gain valuable experience in an exciting industry. We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company. You will be given a lot of responsibility and trust. We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best. If you think you have what it takes to join a remarkable team #apply_now

Who Are We HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools. HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations. Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank. Dear Candidate, We're always on the lookout for great Technology and Product talent! Please apply here if you'd like to make your profile available to our recruiters. This place is for you if you don't see any Hala open roles fitting your preferences. We will get back to you if there is any good fit with any role we open at Hala. Thank you! The People Team What We Offer You We believe you will love working at HALA! We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups. We offer highly competitive compensation packages, including the potential for shares. We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment. Join a talented team of over 30 nationalities working in 7 countries and gain valuable experience in an exciting industry. We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company. You will be given a lot of responsibility and trust. We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best. If you think you have what it takes to join a remarkable team #apply_now

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Sardine
📍 Dubai• Full-time• AED 340K – AED 475K/yr
5 days ago

Who we are: Sardine is the leading agentic risk platform for fighting financial crime. Our integrated solution unifies data across risk teams to help organizations stop fraud in real time, prevent AI-driven attacks, and automate fraud and AML operations. Sardine’s platform is strengthened by one of the fastest-growing fraud consortiums in the market, spanning more than 6 billion profiled devices, 800 million consumers, and 3 million businesses worldwide. Leading companies including FIS, GoDaddy, Intuit, Edward Jones, ZoomInfo, and Checkout.com rely on Sardine to secure and grow trust in their products. Our culture: We hire talented, self-motivated individuals with extreme ownership and high growth orientation. We value performance and not hours worked. We believe you shouldn't have to miss your family dinner, your kid's school play, friends get-together, or doctor's appointments for the sake of adhering to an arbitrary work schedule. We're a remote-first team spread across time zones, so no office to report to - work from wherever helps you do your best work. Just a couple of things to keep in mind: pay is based on where you're located, and you'll need to keep a home base in the country you're hired in. So while we love the "coffee shop today, mountains tomorrow" life, this isn't a passport-optional, work-from-anywhere-on-Earth kind of remote - think flexible within your country, not borderless. Location: Remote - UAE About the Role: As a member of the Integrations Team, you’ll manage end-to-end integrations, translate technical requirements into solutions, and ensure a smooth, successful deployment. This is a hands-on role working closely with clients and internal teams, perfect for someone who thrives in fast-paced environments and enjoys solving complex problems with practical, scalable solutions. What you’ll be doing: Lead implementation and integration efforts for fraud and compliance products Work closely with clients and provide end-to-end support during thei

pythonsqlai
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Coinbase
📍 United Arab Emirates• Remote• AED 510K – AED 510K/yr
20 days ago

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . We are seeking an experienced compliance leader to serve as Money Laundering Reporting Officer (MLRO) for Coinbase's Abu Dhabi-based subsidiary. This is a founding role within our Compliance organization: you will build the AML/CTF/PF/Sanctions compliance program in a high-growth market and directly shape our regulatory strategy with the Financial Services Regulatory Authority (FSRA) of the Abu Dhabi Global Market (ADGM), balancing compliance with innovation. You will own all aspects of the entity's Anti-Money Laundering program, manage its relationship with the FSRA for AML/CTF purposes, and advise business and product teams on local requirements. The role is supported by Coinbase's global compliance infrastructure. What you'll do: Own identification of AML/CTF/PF and Sanctions requirements applicable to the ADGM entity, maintain policies and procedures as regulatory and business requirements evolve, and ensure ongoing compliance. Monitor FSRA and UAE regulatory developments and lead implementation of necessary compliance changes with internal stakeholders. Provide regular updates to senior management and the entity's Board on the AML/CTF/PF/Sanctions program, escalating incidents and material issues promptly, and drive AML/CTF/PF training for local employees and Board members. Lead day-to-day regulatory communications with the FSRA, including notifications and comm

REMOTEaifinance
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Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. People Services Advisor - Middle East - 6 month FTC Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our People team are the architects of a great workplace where brilliant minds come together to do their best work. From discovering diverse talent and nurturing future leaders, to creating spaces that spark collaboration and crafting rewards that celebrate success - we're passionate about building a culture where everyone can thrive. We’re looking for a People Services Advisor to join our Dubai team. This is a hybrid role (3 days in the office, 2 days remote). In this role, you’ll help us deliver seamless, first-line HR support and administration to employees and managers across the UAE & Kuwait, ensuring an exceptional employee experience and compliance with local labour laws. Get to know our People team — what drives us, how we work, and what you can expect. What You’ll Be Doing You’ll be joining the People Services team. We own end-to-end HR operational delivery across the region, partnering with the business to streamline processes, maintain data integrity, and support our people through every stage of their lifecycle. Here’s what your day-to-day might look like: Own First-Line HR Support: Act as the primary point of contact for regional HR enquiries, managing ticket escalations on our case management platform and resolving issues or directing to specialist teams. Deliver End-to-End Employee Lifecycle Operations: Manage onboarding (contracts, visa support, insurance), offboarding, and core data changes in Workday, while supporting monthly payroll preparation and issuing official documentatio

airecruitmentHR
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InMobi
📍 Dubai• Full-time
1mo ago

InMobi (Corporate) InMobi Group is a global technology company shaping the future of agentic commerce and advertising. Through its ecosystem of businesses — including InMobi Advertising and flagship consumer platform Glance — InMobi leverages data, machine learning, and generative AI to help brands reach audiences more precisely and consumers discover products more intuitively. Glance, which is pioneering new models of agentic commerce, is owned and operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of InMobi Pte. Ltd. InMobi Advertising InMobi Advertising, part of global technology company InMobi, is an agentic advertising platform helping brands and merchants achieve their business outcomes. Through its proprietary intelligence, AI-led solutions, and vast consumer reach — including flagship consumer platform Glance — InMobi Advertising delivers the omnichannel performance defining what's next in advertising and commerce. Glance is owned and operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of InMobi Pte. Ltd. To learn more, visit advertising.inmobi.com. Glance Glance is an intelligent shopping agent, redefining the commerce experience. Powered by proprietary agentic intelligence and generative AI, Glance delivers a hyper-personalized consumer experience across mobile and TV — shaping the new era of shopping. Glance is operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of global technology leader InMobi, and is backed by Mithril Capital, Google and Jio Platforms. To learn more, visit glance.com. What will you be doing? Reporting to the Head of Sales , within InMobi Advertising Platform, you will be a key member of the InMobi META (Middle East, Turkey & Africa) team based in Dubai, UAE, responsible for driving existing and new business for Key Verticals such as FMCG, F&B, Gaming, Travel & Tourism and Digital Native with both direct brands and agencies within industries. You will work closely with a

machine learningaiExcel
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WRITER
📍 San Francisco• Full-time
2mo ago

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role We're looking for a hands-on, detail-obsessed global payroll manager to join our team. This is a high-ownership individual contributor role that sits at the intersection of finance and human resources. You will own end-to-end payroll for a multi-entity, multi-currency, multi-regulatory environment spanning the US, UK, Canada, Singapore, the UAE, and a growing set of Employer of Record (EOR) countries across Europe. You'll also manage contractor payroll and oversee 401(k) and pension administration. This is a role for someone who is energized by complexity — who sees a fragmented global payroll landscape and wants to bring order, accuracy, and scale to it. 🦸🏻‍♀️ What you’ll do End-to-end payroll execution across all of WRITER’s active entities and pay schedules, including multi-state US payroll with varying pay frequencies, and commission cycles; UK PAYE with HMRC filings, National Insurance contributions, pension auto-enrolment, and statutory pay calculations

reactrestai
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Role Overview As the Head of Channel Partnerships at Pi Commerce, you will own the critical partnerships that give our platform its infrastructure channels and its global reach. This role comprises two halves, but carries one strategic mandate: secure and deepen the structural platform and carrier relationships that power our messaging core, while simultaneously building out the regional partner networks that scale our product across new geographies. Core Responsibilities & Ownership  Platform & Carrier Partnerships: Directly manage structural relationships with Meta (WhatsApp), Jio, and key telcos/aggregators backend infrastructure for SMS, RCS, and Voice. Own commercials, rate cards, technical access layer negotiations, BSP/ISV statuses, and co-marketing entitlements. Your success means securing better commercial terms, enhanced platform access, and early roadmap visibility.  Channel GTM Partnerships: Recruit, sign, and rapidly enable high-performing resellers, Systems Integrators (SIs), and distribution partners across the UAE and the wider GCC region. Build the full partner lifecycle framework from scratch, including partner selection, custom commercial matrices, enablement programs, and joint pipeline mechanics.  Partner-Sourced Revenue Pipeline: Carry a direct revenue quota. At Pi Commerce, partnerships are treated as a primary revenue generator, not a relationship maintenance cost center. You will be actively measured on structural channel access secured and net- new partner-sourced annual contract value (ACV). Ideal Candidate Profile The ideal candidate brings a blend of structural ecosystem negotiation experience and high- growth indirect sales execution. You are equally comfortable aligning incentives with massive tech conglomerates and onboarding local localized channel partners.  Industry Domain Expertise: Proven track record of managing platform or carrier relationships specifically within CPaaS, enterprise messaging, or fintech industries. 

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