User Escalation Specialist Jobs

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. MES/Schedulingの専門家としてscheduleの課題解決をリード。 主な業務領域： Leveraging AI（Artificial Intelligence）、および高度解析を活用したData解析とSchedule改善 Generative AI、Agentic AI、AI Assistantなどを活用したEquipment Log分析、異常検知、および改善提案 Fab Auto Stage Ratio管理 Qtime違反削減・装置Standby改善 RPA/SQL/API/Agentic Solutionを活用したダッシュボード・自動化機能の提供 Global BKMおよびAI活用事例の収集・展開 Power User育成（MAS/SQL/UiPath/Power Tools） IE理論教育（TOC/統計/MBPS/JITなど） Predictive Analytics、Anomaly Detection、Simulation技術を活用した製造パフォーマンスおよびスケジューリング最適化 Using AIおよびLeveraging Artificial Intelligenceを通じた業務改善、自動化、意思決定支援の推進 ■ 期待される役割 Fab15におけるSchedulingとAutomationの改善推進。 Scheduler改善の中核として他チームとの連携強化。 他Siteとの連携によるBest Practiceの導入と内製化。 MESトラブルシューティングの即応性向上。 ■ 必要なスキル・経験 Scheduling系システムの深い理解。 SQL/RPA/UiPath/Power BIなどのツール活用力。 統計・TOC・Queuing理論などIE基礎知識。 Global BKMの読解・展開力。 教育・コーチングスキル（Power User育成含む）。 改善提案力とプロジェクト推進力。 AI・機械学習（AI/ML）および高度分析（Advanced Analytics）の基礎知識 予測分析（Predictive Analytics）、異常検知（Anomaly Detection）、シミュレーション技術の活用経験または知識。 データドリブンな意思決定およびAIを活用した継続的改善への理解。 責任あるAI（Responsible AI）の考え方と適切な活用能力。 コミュニケーション能力。 日本語 英語 ■ Role as an MES/Scheduling Expert Lead resolution of scheduling challeng

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. 生産性改善（故障率低減、スループット向上）、品質向上、コスト削減プロジェクトの推進 新規装置の立ち上げ、改造、移設・撤去 データ分析による課題抽出と改善策の提案 他部門との協力によるプロジェクト推進 既存の枠にとらわれない新しい取り組みの提案・実行 Lead projects to improve productivity (reduce failure rates, increase throughput), enhance quality, and reduce costs New tool installation, tool modification, relocation, and decommission Identify issues and propose solutions through data analysis Collaborate with other departments to drive projects Propose and implement innovative approaches beyond conventional methods About Micron Technology, Inc. We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all . With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience. To learn more, please visit micron.com/careers All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Responsibilities and Tasks: • Establish and improve process condition and technology. • Upgrade process capability and reduce production cost. • Establish and modify process management projects. • Set up process parameters for a variety of semiconductor equipment. • Evaluation, promotion and planning of new equipment / materials. • Abnormal analysis and improvement. • Demonstrate a proactive approach to leveraging AI tools to improve productivity, enhance skills, and drive continuous improvement. About Micron Technology, Inc. We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all . With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience. To learn more, please visit micron.com/careers All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. To request assistance

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. The Role We are seeking a highly organized and collaborative Technical Program Manager (TPM) to support our Business Intelligence (BI) organization. This role will help a team of BI Developers effectively prioritize, coordinate, and help developers deliver analytics and reporting initiatives across the organization. The TPM will manage technical projects, oversee request intake and prioritization, coordinate User Acceptance Testing (UAT), manage Quarterly Business Reviews (QBRs) and functional reviews, and develop executive-ready presentations. This role will also serve as a key connection between the BI team and its stakeholders, bringing structure, visibility, and accountability to the team’s work. WHAT YOU'LL DO Run the BI request intake and prioritization process — clarifying requirements and business value with stakeholders, maintaining the backlog, and making sure the team is working on what matters most to the business. Manage multiple BI initiatives from intake through delivery, holding timelines, dependencies, and risks so developers can stay focused on building rather than coordinating. Coordinate QBRs and functional reviews for the BI organization, including content, metrics, and executive-ready presentations that translate technical work into business impact. Build and run UAT plans with BI Developers and business stakeholders, tracking feedback and defects through resolution so releases land cleanly

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We’re hiring a Data Scientist to help build and scale our internal analytics capabilities. This is a foundational role where you’ll create dashboards, models and insights to power business and product teams alike. You’ll collect requirements, define key metrics, and deliver recommendations directly to stakeholders. You'll define what success looks like across a technical, usage-based platform and turn ambiguous questions into analyses, forecasts, and experiments that shape Baseten’s product and strategy. RESPONSIBILITIES Build and maintain production-grade models and dashboards across multiple functions with a focus on accuracy, simplicity and user experience. Define and instrument core metrics around capacity, availability, ROI, product adoption, revenue and costs. Ingest and transform raw data using tools like dbt, Airbyte, and Databricks. Partner with Engineering, Finance, Marketing, and Sales teams to understand goals and translate them into data solutions Analyze product, operational and commercial data to identify opportunities, quantify tradeoffs, and influence product and GTM priorities. Present findings and recommendations to technical and nontechnical audiences, including company leaders. REQUIREMENTS 5+ years of experience in analytics, BI, or data engineering roles Strong SQL skills with the ability to write complex queries for data transformation and analysis Experience designing medallion data arch

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We're hiring a Product Data Scientist to establish how product decisions at Baseten are made with data. You'll work directly with Product and Engineering, alongside GTM to determine measurement, strategy, experimentation and implementation. This is a foundational, hands-on role. You'll define what success looks like across a technical, usage-based platform and turn ambiguous questions into analyses, forecasts, and experiments that shape product strategy. You'll work from clickstream and product events through inference telemetry and observability data, helping Baseten make faster decisions about reliability, performance, adoption and developer experience. RESPONSIBILITIES Partner directly with Product and Engineering: frame the questions that matter, define success criteria, and turn analysis into roadmap, launch, and prioritization decisions. Define how product success is measured: establish metrics across activation, adoption, retention, expansion, reliability and user experience. Support experimentation and launches: design measurement plans, analyze A/B experiments and controlled rollouts, and translate results into product decisions. Diagnose reliability and scaling behavior: join customer signals with request, replica, deployment, and cluster telemetry to find patterns in release bottlenecks, unhealthy replicas, and models without traffic. Define the enterprise customer journey and measure feature adoption

At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure. Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users. Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development. We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you. Applying to Render We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team. We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed. Our interview process is unique to each role, and

About the Team We are building the Defense Factory to help enterprises find and fix security vulnerabilities with AI. We build infrastructure that enables AI agents to work in secure, customer-controlled cloud environments, with the context, tools, and controls they need to investigate security findings, carry out approved actions, and verify results. Our focus is turning AI capabilities into reliable security outcomes, starting with finding and fixing vulnerabilities and expanding into investigation, detection, and response. That means solving challenging problems in cloud environments, orchestration, security, and collaboration, while making the experience straightforward for the people directing and reviewing the work. We’re a team that values initiative, close relationships with customers, and exceptional engineering craft. We take ownership, learn quickly, and communicate directly and kindly. About the Role We’re hiring backend-focused Product Engineers across our platform and security product teams. You’ll build infrastructure and customer-facing workflows that let developers and AI agents work reliably in parallel. You’ll work primarily in Go on APIs, complex networking, development environments, and orchestration for long-running tasks. You’ll own outcomes from understanding a user’s problem and choosing an approach through shipping, operating, and improving the solution, working closely with frontend, infrastructure, and security engineers. In this role, you will: Work directly with customers to build developer and security workflows, from getting a project running to investigating findings, reviewing agent-generated changes, and verifying fixes. Build Go services and APIs for provisioning cloud environments, running agents in customer infrastructure, and integrating with source control, CI, and other developer tools. Design reliable orchestration for long-running, parallel work, including durable state, retries, cancellation, and recovery. Build security i

About the Team The Ona team at OpenAI is helping build the software factory for the enterprise. We build infrastructure that enables AI agents to work in secure, customer-controlled cloud environments, with the context, tools, and controls they need to make progress across the software lifecycle—beyond a single developer’s laptop or active session. Our focus is helping enterprises move from experimenting with agents to using them reliably in production. That means solving challenging problems in cloud environments, orchestration, security, and collaboration, while making the experience straightforward for the people directing and reviewing the work. We’re a team that values initiative, close relationships with customers, and exceptional engineering craft. We take ownership, learn quickly, and communicate directly and kindly. About the Role We’re hiring backend-focused Product Engineers across our platform and security product teams. You’ll build infrastructure and customer-facing workflows that let developers and AI agents work reliably in parallel. You’ll work primarily in Go on APIs, complex networking, development environments, and orchestration for long-running tasks. You’ll own outcomes from understanding a user’s problem and choosing an approach through shipping, operating, and improving the solution, working closely with frontend, infrastructure, and security engineers. In this role, you will: Work directly with customers to build developer and security workflows, from getting a project running to investigating findings, reviewing agent-generated changes, and verifying fixes. Build Go services and APIs for provisioning cloud environments, running agents in customer infrastructure, and integrating with source control, CI, and other developer tools. Design reliable orchestration for long-running, parallel work, including durable state, retries, cancellation, and recovery. Build security into execution workflows through clear permissions, credential handling, is

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . Reddit's Transport and Site Defense teams build and operate foundational infrastructure behind one of the largest sites in the world. These teams own how requests enter Reddit, how services discover and talk to each other, how traffic moves across clusters and clouds, and how Reddit protects itself from DDoS attacks, scrapers, bots, and other undesired traffic. We are looking for a Staff Software Engineer to join the Site Defense team within Reddit’s Infrastructure organization. Site Defense is responsible for protecting Reddit at internet scale—serving as the first line of defense against DDoS attacks, automated abuse, large-scale scraping, and other network-level threats. This is a high impact role that sits at the intersection of distributed systems, networking, security, and applied machine learning. You will design and own the critical infrastructure that safeguards Reddit’s data from large scale attacks. You will: Design, build, and operate high-scale, low-latency systems that protect Reddit from DDoS attacks, bots, and automated abuse. Analyze, develop and evolve ingress-level defenses across CDN, edge, and internal infrastructure layers. Build systems to detect, score, and mitigate malicious traffic in real time at per-request and per-user granularity Partner closely within Infrastructure and with Security, and internal Safety teams to balance security, performance, and user experience Mentor junior engineers in their professional growth. Contribute to the team’s ML-at-Ingress initiatives, including experimentin

At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure. Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users. Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development. We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you. Applying to Render We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team. We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed. Our interview process is unique to each role, and

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Design at Brex Design at Brex creates the experiences that make complex systems feel effortless through thoughtful, scalable design. Whether crafting interfaces, shaping product strategy, or harnessing AI to empower our users, we obsess over quality and clarity. This is a team where creativity meets high craft, and where designers grow by building for ambitious customers. What you’ll do You will work with Product and Engineering teams to successfully communicate, evolve, and execute a strong product design standard that showcases Brex as a leader in financial innovation. You are a crucial component of our company’s growth and product launches through your contributions to short and long-term strategic direction, creating and maintaining high visual standards and a strong focus on user needs. You have an owner’s mentality, taking pride in your work and in your team’s work, and view what you do as a part-owner and builder of Brex. Where

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Design at Brex Design at Brex creates the experiences that make complex systems feel effortless through thoughtful, scalable design. Whether crafting interfaces, shaping product strategy, or harnessing AI to empower our users, we obsess over quality and clarity. This is a team where creativity meets high craft, and where designers grow by building for ambitious customers. What you’ll do You will work with Product and Engineering teams to successfully communicate, evolve, and execute a strong product design standard that showcases Brex as a leader in financial innovation. You are a crucial component of our company’s growth and product launches through your contributions to short and long-term strategic direction, creating and maintaining high visual standards and a strong focus on user needs. You have an owner’s mentality, taking pride in your work and in your team’s work, and view what you do as a part-owner and builder of Brex. Where

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Design at Brex Design at Brex creates the experiences that make complex systems feel effortless through thoughtful, scalable design. Whether crafting interfaces, shaping product strategy, or harnessing AI to empower our users, we obsess over quality and clarity. This is a team where creativity meets high craft, and where designers grow by building for ambitious customers. What you’ll do You will work with Product and Engineering teams to successfully communicate, evolve, and execute a strong product design standard that showcases Brex as a leader in financial innovation. You are a crucial component of our company’s growth and product launches through your contributions to short and long-term strategic direction, creating and maintaining high visual standards and a strong focus on user needs. You have an owner’s mentality, taking pride in your work and in your team’s work, and view what you do as a part-owner and builder of Brex. Where

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. During your 12-week journey as a Product Manager Intern at Roblox, you’ll shape how our millions of users experience our platform every day. You will collaborate with cross-functional teams of engineers, designers, and data scientists to enrich the way people play, connect and express themselves, driving product success from ideation to launch. Applications for this position will close on Friday, October 30th at 5 PM PST - we recruit on a rolling basis. You Will: Build product features that millions of users will interact with every day, sharing updates, progress, and learnings to stakeholders across the business. Partner with senior product managers to define product strategy and roadmaps. Collaborate with cross-functional partners in design, data science, product marketing and engineering to write specifications, experimentation plans and go-to-market briefs. Conduct user research, gather feedback, and analyze data to identify creator community needs and opportunities. Support market research and competitive analysis to inform product decisions. You Are: Pursuing an undergraduate/graduate degree in computer science, engineering, information systems, business, mathematics or a