User Escalation Specialist Jobs

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As our International Treasury Manager, you will shape and safeguard Everpure's financial foundation across international entities. Partnering closely with Accounting, Tax, FP&A, Legal, Payroll and Accounts Payable, you will lead regional cash management, optimize intercompany liquidity, and scale high-impact banking infrastructure. You will leverage AI-enabled tools and automated workflows to transform cross-border financial operations into a seamless, high-performing growth engine. This role offers the unique opportunity to drive capital efficiency, mitigate risk, and directly fuel Everpure's global expansion. WHAT YOU'LL DO Optimize Global Liquidity & Capital: Mastermind regional cash optimization strategies and intercompany funding structures to maximize capital efficiency, execute short-term investments, and minimize idle liquidity across international entities. Lead Banking Relationships & Governance: Serve as the strategic operational lead for international financial institutions, managing account lifecycles, user access controls, and periodic KYC compliance to maintain robust financial governance. Build Predictive Cash Models & Trade Finance: Develop high-accuracy liquidity forecasts and deploy AI-assisted analytics to evaluate cash variance, while managing Letters of Credit (LCs) to ensure trade compliance and support business scale. Drive Cross-Functional Excellence & Compliance: Partn

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Leading post-sale engagement, retention, and growth of customers in close collaboration with the Account Executive; Supporting account expansion by identifying opportunities, driving business outcomes, and ensuring customers achieve success, working closely with the account team; Cultivating relationships with senior executives in various departments, such as business, product, engineering, finance, and IT, in partnership with the Account Executive and team; Evangelizing Stripe's customer success stories, as well as its systems and processes; Articulating and driving customer use cases, value, and expansion while maintaining a trusted advisor status; Serving as a knowledgeable payments and commerce advisor, educating customers on the benefits of our products and industry. Who you are Minimum requirements Requires 8 years of experience in a client-facing role, managing relationships with large, global organizations. Position also requires the following: 8 years of experience executing customer facing activities to drive value and ROI from Billing and payments technical products; 8 years of experience collaborating with internal teams to create optimization plans that align with ROI opportunities, providing in depth analysis and suggestions for the user; 8 years of experience monitoring and managing client’s technical experience and engagement experience, proactively monitoring performance metrics a

At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure. Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users. Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development. We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you. Applying to Render We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team. We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed. Our interview process is unique to each role, and

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The International engineering team's mission is to expand Robinhood's products globally and scale our platform to support millions of new customers in diverse markets. We build and maintain experiences across onboarding, funding, account setup, localized product experiences, growth incentives, and platform capabilities to operate in new jurisdictions. Our engineering team partners closely with product, design, compliance, marketing teams, along with an array of platform engineering teams to launch new products and optimize user acquisition globally. We prioritize technical rigor, system reliability, and quick execution to deliver reliable products to our growing customer base. Our culture is centered on clear communication, strong team partnership, and a commitment to helping people manage their financial lives! As an Engineering Manager , you will lead a team of software developers to drive some of Robinhood’s most important international launch initiatives. You will be responsible for driving the architecture and execution required to launch crypto and other financial products in new regions, while shaping the reusable systems that make future launches faster, safer, and m

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Principal Network Engineer, you will work cross-functionally to plan the growth of Roblox’s global production network to support rapid user growth. In this role, you are responsible for Engineering and Architecture of Roblox Backbone and Edge Network. You will ensure that we are making the right investments with our global expansion to provide a great experience for all our users worldwide. We run services and a hosting platform with some unique complexities, so this role is an opportunity for the experienced network engineer to take on new challenges in addition to applying their existing expertise. You Will: Serve as a Principle Engineer for Roblox's Backbone Network. Drive future design, deployment, and operations for Roblox’s large-scale Network Infrastructure. Engage in design, qualification, and validation of new technologies, and ensure new technologies are deployable at scale and are safely operable. Collaborate with the Network Tooling Team to automate workflows and improve telemetry, observability, and alerting. Work with net tools to automate existing workflows and improve our telemetry and alerting framework. Participate in on-call rotation to support the global netw

About the Team OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. The Codex team plays a key role in this by changing how software gets built and who can build it. The team is a fast-moving group within OpenAI that works across research, engineering, product, and design to build an AI software engineer. One that you can pair with, delegate to, or even ask to take on future tasks proactively. Design plays a critical role here. To succeed in our mission, it’s crucial that we make coding agents intuitive and accessible. We’re hiring a product designer to create products that are easy to use, beautiful, and push the boundaries of what’s possible. As an early team member, you’ll have a huge part in shaping our product direction and design culture. About the Role As a product designer on Codex, you’ll collaborate closely with a small team of product designers and cross-functional partners to shape the future of coding. You’ll partner closely with world-class engineers and researchers to bring cutting-edge capabilities into the hands of developers. Much of the work is 0–1, requiring you to balance a high-bar for craft, fast iteration, and strong product intuition. You’ll work on the end-to-end design of new features and improvements across a range of Codex products. You’ll help chart our course into the future as we evolve our technology, product, and design paradigms. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Contribute to the overall design and product direction of OpenAI products. Design and ship high-quality products and improvements, from early concepts to high-fidelity prototypes and visuals. Partner closely with engineering, product management, research, and design peers to define both long-term strategy and short-term tactics. Engage in user research to better understand our users (sof

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Solutions Architecture Team partners with our users to realize their full potential through the adoption of prescriptive solutions that drive their growth and success. We influence revenue growth across Stripe’s product portfolio, and collaborate with sales, support, product management, and Stripe’s executive team to provide the best experience to our most valued customers. What you’ll do As a member of the team, the Solutions Architect will build highly consultative trusted relationships with C-level executives and technical decision makers in the customer’s organization to provide business and technical thought leadership, and become a trusted advisor in solving mission-critical business challenges. You'll architect business models with them so they can drive new monetization opportunities and growth for both the user and Stripe. Responsibilities Be a key member of a Stripe account team with deep involvement in defining the customer strategy Identify and close new complex opportunities, and accelerate solution adoption. Understand and align with the customer’s product and business roadmap and uncover opportunities for Stripe to accelerate their progress on that roadmap. Drive thought leadership and be a trusted advisor for key business and technical stakeholders including CIO, CTO, COO, CRO, CDO, Head of Product Engineering and Head of Payments. Work to deeply understand the customer’s business objectives, and t

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the role We are looking for ambitious software developers who can bring a fresh perspective to solving challenging problems and build infrastructure that will support AI/ML applications and a delightful user experience. A good grasp of operating systems, distributed systems, databases, and networking concepts and the ability to design for scale, optimized memory usage, and performance are required to be successful in this role. As a software developer at DevRev, you will have the opportunity to build things that truly matter and to work with a thriving global team. What you'll bring Bachelor’s or Master’s degree in Computer Science or related technical field At least 5-7 years of software development experience Software development experience coding in C, C++, Java, and/or Golang Strong experience with memory and performance optimization Experience building and working with API integrations Affinity to lead a small team while remaining hands-on in engineering Knowledge of and experience with agile development processes Creative problem solving Preferred qualifications: 5+ years of experience programming with two or more of the following languages: C, C++, Java, Golang, or Python Experience with implementation

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The International engineering team's mission is to expand Robinhood's products globally and scale our platform to support millions of new customers in diverse markets. We build and maintain experiences across onboarding, funding, account setup, localized product experiences, growth incentives, and platform capabilities to operate in new jurisdictions. Our engineering team partners closely with product, design, compliance, marketing teams, along with an array of platform engineering teams to launch new products and optimize user acquisition globally. We prioritize technical rigor, system reliability, and quick execution to deliver reliable products to our growing customer base. Our culture is centered on clear communication, strong team partnership, and a commitment to helping people manage their financial lives! As an Engineering Manager , you will lead a team of software developers to drive some of Robinhood’s most important international launch initiatives. You will be responsible for driving the architecture and execution required to launch crypto and other financial products in new regions, while shaping the reusable systems that make future launches faster, safer, and m

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Are you a marketer with experience from bigger companies' marketing departments with an ambitious ‘growth’ mindset and a can-do attitude? Do you get excited about growing a business? If this sounds like you, then we’d love to chat! So… we have built this rocket ship. We call it Wolt. We are best known for our food delivery platform, yet we are on a journey to become an ‘’everything’’ app so you can get almost anything in your city delivered to your doorstep in less than an hour. As the Marketing Specialist , you will be responsible for managing user marketing campaigns end-to-end related to our restaurant, retail partners, or collaborations with other companies. You will be at the marketing steering wheel as well as the engine room, and will be expected to bring ideas and also execute on them to reach our ambitious targets. What you’ll be doing Driving the execution of marketing campaigns across paid and owned channels, based on our long-term strategy, and ensuring alignment with commercial priorities Regarding your campaigns, coming up with the offerings, thinking about the best media mix, and creative strategy are all your responsibilities Strong cooperation with other campaign managers and departments on the timing and budgeting of the

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. • Identify, diagnose and resolve assembly process related problems • Coordinate and execute process, equipment and material evaluation / optimization initiatives and implement changes at process step • Lead / participate in continuous yield improvement and cost reduction activities • Validate and fan out new process baseline qualified, including new process, tools and/or materials for new product introduction • Support SPC/FDC/RMS/APC • Support site to site portability • Manage / audit material suppliers to achieve quality, cost and risk management objectives • Support internal and external audits • Utilize AI assisted tool for problem solving About Micron Technology, Inc. We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all . With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience. To learn more

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. The WORK: As our Treasury team grows worldwide, we are hiring a versatile, operational, organized, analytical, and collaborative Treasury Manager. You will handle daily cash and product operations and assist with all global processes. You will help lead efforts to expand the company’s infrastructure and work closely with cross-functional team members and Ripple’s partners every day. WHAT YOU'LL DO: Prepare, assess, and process cash flow transactions (including Payroll, Tax, Bank fees, and Treasury payments). Manage entity funding (approvals/callbacks), capital calls, loans, grants, and intercompany funding/settlement oversight. Support continuous oversight of cash operations, including daily cash handling, bank account reconciliation, and account configurations. Provide internal/external audit support, coordinate FBAR compliance, and manage restricted account/LOC monitoring. Assist in preparing and analyzing cash positions, providing digital asset fundings, and ensuring liquidity for wallet/funding obligations. Complete Stablecoin (RLUSD) Treasury operations, OTC trading support, RPD and Treasury operations. Manage AP and Corporate payments using crypto assets. Own global account and exchange management, including opening/closing accounts, KYC, signatory updates, FBAR reporting, User Access Management, and other account management activities. Manage bank fee and

At Dscout, we’re building the most flexible and powerful UX research platform on the market—trusted by the world’s top brands in finance (JP Morgan Chase, Intuit, Charles Schwab, PayPal), healthcare (Aya, Headspace), consumer goods (Keen, Verizon, Target, Northface), and tech (Google, Amazon, Facebook, Meta, Spotify, AirBnB). Our tools help teams deeply understand the humans behind their products, so they can build better ones. We are expanding our smart and driven team and would love for you to join us. Lead Research Advisor, Mid-Market (Austin or Chicago) Job Description We are looking for a Lead Research Advisor to join our growing Customer Success department. You will drive and grow important relationships by helping our customers find new ways to use our platform, ensuring they achieve maximum value from their investment. This role is a critical function that merges research expertise with a customer success motion, focusing on driving platform adoption and mitigating churn risk. You will also collaborate closely with a team of Research Advisors to design, recruit, and field research projects for our customers You will have a chance to make a real difference for Dscout’s customers and build your career at the intersection of customer success and research. You are an incredible communicator and a genuine, creative problem-solver. You are our customer’s dedicated partner in success, helping them learn a new digital tool, execute powerful research, and maximize the return on their Dscout subscription. You collaborate closely with Account Directors to help to identify Dscout methodologies that best meet customer needs, build new use cases, identify growth opportunities, and ensure strong platform adoption across their organization. Internally, you are our customers’ champion, driving larger improvements to the platform and overall user experience. The Lead Research Advisor position is among the most central to Dscout’s operations, so you’ll work with people fr

About the Team The ChatGPT Search Infrastructure team builds the foundational systems that power search experiences across ChatGPT. We develop the infrastructure that connects models with search systems and other sources of real-time information, enabling ChatGPT to deliver timely, relevant, and trustworthy answers to users around the world. Our work sits at the intersection of product engineering, AI, and large-scale infrastructure. We build shared platforms and abstractions that enable product teams to independently develop, evaluate, and launch new search-powered experiences. These platforms provide the guardrails, testing capabilities, observability, and rollout controls needed to prevent reliability, scalability, quality, and latency regressions while supporting rapid product iteration. The team partners closely with: Post-Training on model launches, experimentation, and prompt optimization Search product verticals on new user experiences Inference on GPU efficiencies Indexing and Retrieval on the systems that identify and deliver relevant information Capacity/Fleet team to ensure optimal regionalized provisioning of GPUs and CPUs About the Role We are looking for an Engineering Manager to lead the team responsible for ChatGPT’s Search Infrastructure. You will set the technical and organizational direction for the systems that bring search capabilities into ChatGPT. You will guide architectural decisions across search orchestration, model and prompt integration, serving infrastructure, experimentation, observability, evaluation, and product integrations. You will balance immediate launch and product needs with the long-term reliability, scalability, latency, and maintainability of the platform. A central responsibility of this role is creating leverage for Search product verticals. You will lead the development of extensible platforms that allow those teams to independently build, test, and launch features without requiring ongoing involvement from the core inf

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Security Scientist, you will leverage your data analysis skills and help identify and drive impactful projects to improve the safety and security of Figma's product, platform, and our IT systems. The mission of the Figma Security team is to help Figmates ship the most secure and safe product to our users. We are looking for security scientists with a strong grasp of security and anti-abuse fundamentals. You will partner closely with teams in Security Engineering as well as teams across the company to focus on systemic security and safety improvements and risk reduction. You will also apply your security expertise and analytical skills to support and participate in security design reviews and consulting, incident response, and risk management. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Collaborate cross-functionally across the company to understand existing security and anti-abuse problems and work with engineering, product, data science, and other teams on solutions Understand attacker and user behavior on the Figma platform and inside Figma through creation of new datasets, metrics, experimentation, etc., and guide strategy and decision making Build detections, tune signal quality, and measure coverage across Figma's products, platforms, and internal systems, turning attacker behavior into durable, data-driven detections Lead and support security investigations, developing the datasets, tooling, and analysis